Service advisor jobs in Alaska - 266 jobs

Description of the role: As a Service Advisor at FAIRBANKS NISSAN you will be responsible for providing excellent customer service and guidance to customers bringing in their vehicles for maintenance and repairs. You will serve as the liaison between customers and the service technicians to ensure a smooth and efficient service experience. Responsibilities: Assess customer needs and provide appropriate service recommendations Schedule service appointments and manage repair orders Communicate service updates and costs to customers Ensure high customer satisfaction through prompt and courteous service Requirements: Prior experience in a customer service role Strong communication and interpersonal skills Knowledge of automotive maintenance and repair processes Ability to work in a fast-paced environment Benefits: Paid time off Competitive salary range: $70,000 - $90,000 per year Dental and vision available employee discounts

Veterans encouraged to apply No prior automotive industry experience is required to apply! The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Certifications: A valid driver's license Skills: Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description $40,000 - $100,000 per year

Job DescriptionDescription: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Service Advisor to join our Service team. At Kendall Ford Lincoln of Anchorage, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan / no cap on earnings - earn up to $100,000 plus! Substantial bonus program Career path development opportunities Competitive paid time off and paid personal leave Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan with Fidelity Accident and Illness supplemental plans Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required.

Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative in Anchorage, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.Currently, our benefit package includes: Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO Health Insurance - medical, dental and vision with low employee contributions Health Insurance for your family- we also contribute to medical, dental and vision for your family. 401(k)- with company match + additional annual retirement contribution. Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you. Long term disability- we pay at no cost to you. Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking. SUMMARY: Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers. Customer Service Representative I ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner. Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures. Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations. Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment. Enter documents into scanning (Imaging) system. Employ training received on AML's Customer Experience Initiative. Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person. Carry out all duties with a strong commitment to excellent customer service. Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Quotes accurate rates and documents cargo bookings for shipments. Rate Bills of Lading using company's computer program. Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers. Follow established processes and adjust to changing processes as the company strives for continuous improvements. Carry out all duties with a strong commitment to excellent customer service. Perform audits to ensure accuracy of customer billing. Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings. Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers. Skilled at addressing concerns and troubleshooting issues. Willing to travel if needed to other ports for training or coverage. Able to operate pallet jack, forklift with minimal supervision. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment. EDUCATION and/or EXPERIENCE High School Education or G.E.D or equivalent and a minimum of 2 years related experience. Knowledge of current customers, requirements and processes is helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks. Ability to write and communicate clearly and be understood. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public. CERTIFICATES, LICENSES, AND REGISTRATIONS: Must be able to apply and be issued a TWIC (Transportation Workers Identification Card). MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions. OTHER SKILLS AND ABILITIES Ability to meet a flexible work schedule based on the needs of the Company. Ability and willingness to work overtime as required. Ability to plan, organize and prioritize work to meet schedules/deadlines. Regular attendance and timeliness are essential functions of this position. Daily physical presence is required. Ability to work alone or as part of a team with minimal supervision. Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment. PC skills required: Windows, Excel, Outlook, keyboarding proficiency. Ability to learn in-house software. Keyboard and ten-key by touch. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios. While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds. Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must occasionally kneel and stretch while inspecting vehicles. The employee must possess close, distance, color peripheral and depth perception. The employee needs the ability to work in a constant state of alertness and in a safe manner. REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE): Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate in the office to very loud in the barge operation. Dress requirements in some locations are required for safety reasons and are not optional. The employee is occasionally exposed to outside weather conditions and working around moving machinery. COMMENTS: Must pass a pre-employment drug test and a criminal background check. This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED. ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.

Yukon Equipment Inc.Regular Pay Range: $25 - $30 per hour Why choose us? As a proud subsidiary of Calista Brice, we're part of a family of 20+ companies tackling tough construction, environmental, and technical challenges. Working at a Calista Brice company means joining a team where cultural values and practical innovation come together to create meaningful impact. You'll experience the stability of a large organization while enjoying the tight-knit community and entrepreneurial spirit of a smaller company, with opportunities to grow your career across our diverse family of businesses. Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. ANCs were created to support economic development and self-determination for Alaska's Indigenous peoples. Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region. What does Yukon Equipment Inc. do? Yukon Equipment is Alaska's oldest locally-owned heavy equipment dealer, supporting construction projects with sales, rentals, repairs, and parts for a wide range of machinery. With store locations in Anchorage, Wasilla, and Fairbanks, we sell and repair backhoes, excavators, bulldozers, trailers, forklifts, and everything in between. Our technical experts help Alaska's builders find exactly what they need to get the job done right. Working alongside our experienced team, you'll have the chance to develop diverse skills and build your career. Yukon Equipment is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States. What can you expect? As the Service Advisor / Warranty Administrator, you will work onsite on in Anchorage, AK and will be responsible for ensuring the dealership receives payment for warranty work, by accurately preparing, submitting, and following up on invoicing. Including manufacturer campaigns and Product Improvement Programs. This role may also involve performing clerical and administrative tasks to support overall dealership operations. How will you do it? Process all warranty paperwork and electronic claims within manufacturers' timelines. Coordinating with Accounts Receivable regarding work order, once finalized and the customer has been notified (for cash accounts only), the invoice is forwarded to the Accounts Receivable team. Prepare internal reports on service performance, work order status, and claim recovery. Opens and logs work orders upon shop request. Create and manage service work orders, ensuring accuracy in customer and equipment information. Verify criteria required for warranty payment by manufacturer. Understand key CASE equipment platforms (e.g., backhoes, skid steers, dozers, excavators, tractors) and associated systems. Prepare, submit, and track manufacturer warranty claims and campaign (PIP) repairs. Maintain an up-to-date understanding of heavy equipment systems, OEM campaigns, and service bulletins. Arrange for request parts to be returned to manufacturers. Resubmit all rejected claims promptly. Assist with reconciling the warranty receivables. Track warranty parts by work order, date of replacement, and date to be disposed. Maintain warranty and PIP records as required by the warrantor. Complete special projects as assigned. Prepares customer, internal, and warranty work orders for closing. Processes external vendor invoices (shop supplies, sublet repairs) and bill to appropriate work order. Promote a clean and organized work environment, supporting shop safety protocols. Assist in resolving customer complaints or service issues in a timely and professional manner. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. Supervisory Functions: This position does not have supervisory responsibilities. Knowledge, Skills & Abilities: Basic knowledge of warranty reimbursement process, Case New Holland (CNH) and ability to perform related tasks. Knowledge of CASE construction equipment, including skid steers, backhoes, dozers, loaders, tractors and Case New Holland (CNH) Web Academy. Ability to troubleshoot service issues and coordinate efficient resolutions involving technicians, parts, and warranty departments. Works effectively with technicians, parts personnel, warranty admins, and sales staff to ensure smooth service department operations. Ability to stay calm and productive under tight deadlines, customer demands, and unexpected service requests and diagnostic procedures. Knowledge and ability to stay current with CASE product updates, changes, and evolving service practices. Knowledge and understanding in basic accounting practices. Knowledge of dealership practices and manufacturer relations. Ability to use standard office equipment and perform clerical/administrative tasks. Exceptional time management skills. Ability to be detail oriented, organized, and proactively follow-up as needed. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to actively listen, with strong verbal and written communication skills. Ability to work in a team environment and ask for assistance when needed. Basic knowledge of computer business software applications presently used by the Company. Ability to learn new applications. Microsoft package is preferred. Ability to type 45 WPM and use the 10-key by touch. Ability to read and understand documents such as warranty guidelines, safety rules, Company's Standard Operating Procedures (SOPs). Ability to adapt to changes in tasks in the work environment; manage competing demands and change approach to best fit the situation. Must be able to deal with frequent delays, and unexpected tasks as assigned. Basic knowledge of heavy equipment. Models and functions in the construction industry. Ability to maintain a professional appearance. Ability to work in a Native Corporation multi-business environment. Who is Yukon Equipment looking for? Minimum Qualifications: High School Diploma or GED equivalent required. Minimum of one (1) year related experience and/or training required; a degree from an accredited college or technical school is acceptable in lieu of experience. Experience typing and using database and word processing software; Microsoft preferred. Valid state driver's license and qualified to operate a vehicle under the conditions of the Company's Driving Policy. Ability to pass drug, driving and background screenings. Preferred Qualifications: Knowledge of dealership practices and manufacturer relations preferred. Working Environment: The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is typically fast paced and customer service oriented. At times, work is performed in the office at indoor and outdoor job sites. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support or bid processing may be necessary. More Reasons you will love working with Yukon Equipment: Competitive wages and bonus programs - We believe in developing our employees to progressively advance in their careers. We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals. Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies. Tuition reimbursement. Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums. FSA health care and/or dependent care/HSA with HDHP. Dental and Vision Insurance. Employee Assistance Program for you and your family. Company paid Life Insurance, AD&D, LTD. Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance. Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.) 0-2 years 15 days 3-5 years 23 days 6-9 years 27 days 10-14 years 30 days 15-19 years 33 days 20 or more years 37.5 days 10 Regular Holidays, 1 Bonus - Work Anniversary “Floating” Holiday. Eligible after 1 year of service, must be taken within the calendar year. 401(K) match at $0.50 on the dollar up to 6% of your contribution. *Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at **************************** How do you apply? Please visit our careers page at ******************** and select Yukon Equipment Inc under the company tab. You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Yukon Equipment Inc? Simply reach out to **************************** As an Equal Opportunity/Affirmative Action Employer, we believe in each person's potential, and we'll help you reach yours. Join us and let's get started! For the full including physical and environmental demands please reach out to **************************** PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Dealership:L0252 Lithia Chrysler Jeep Dodge Ram of WasillaLithia Chrysler Jeep Dodge RAM of WasillaMain Line Service Advisor Pay: $5,000 - $10,000/monthly - based on performance Incentives & Bonuses available based on key performance metrics Employment Type: Full-Time At Lithia CJDR of Wasilla, we pride ourselves on our culture and dedication to employee development. We foster a positive, supportive environment where our team members thrive and build long-lasting careers. We are seeking a dedicated, customer-focused Main Line Service Advisor to join our high-performing team. As the first point of contact for service customers, you'll play a vital role in delivering an exceptional service experience while maximizing sales opportunities. This role is ideal for someone with a strong background in customer service and sales who is looking to grow with a respected, high-performing company. Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Greet customers promptly and courteously upon arrival. Listen to customer concerns and provide expert advice. Recommend appropriate services and repairs based on vehicle needs. Clearly explain services, repairs, and estimates to customers. Upsell additional services and products to enhance satisfaction and performance. Maintain accurate customer records and follow up on service requests. Coordinate with technicians to ensure efficient and accurate service delivery. Drive customer satisfaction and retention through exceptional service. Qualifications: High school diploma or equivalent. Proven experience in customer service or sales, preferably in the automotive industry. Strong communication and interpersonal skills. Ability to build rapport with customers and provide exceptional service. Detail-oriented with strong organizational skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency with computer systems and software used in automotive service management. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job DescriptionDescription: At Alaska Garden & Pet Supply, Inc. (dba Alaska Mill & Feed), we're looking for dependable, self-driven, and friendly people who enjoy helping customers and working as part of a supportive team. As a Customer Service & Sales Associate, you'll assist customers with product knowledge, operate the cash register, restock merchandise, and help keep our store welcoming and organized. Our customers rely on your knowledge of gardening, pets, and animals to make confident purchase decisions. This position is a great fit for someone who enjoys learning, thrives in a fast-paced environment, and takes pride in being part of a reliable, customer-focused team. EDUCATION & EXPERIENCE Must be 18 years of age High school diploma or GED. REQUIRED SKILLS AND ABILITIIES Strong customer focus with excellent communication and listening skills Dependable - our team relies on employees who show up on time, ready to work, and maintain good attendance Organized, flexible, and able to multitask Positive attitude that contributes to a welcoming team environment Ability to work weekends and maintain a flexible schedule Requirements: DUTIES AND RESPONSIBILITIES Greet and assist customers, providing product knowledge and guidance Operate a cash register, ensuring accurate transactions (cash, credit, gift cards, discounts) Stock shelves and maintain clean, organized displays Assist with inventory by counting, ordering, and replenishing products Help maintain a safe, clean, and positive store environment Perform other duties as assigned by managers and supervisors PHYSICAL REQUIREMENTS Frequently lift/move items up to 50 lbs. Stand and walk for extended periods on hard surfaces Bend, stoop, reach, and climb stairs/step ladders up to 8 feet Work indoors and outdoors in varying conditions WORKING RELATIONSHIP Collaborate closely with store personnel and supervisors Support a positive team culture built on respect, reliability, and ownership About Alaska Garden & Pet Supply, Inc. Alaska Garden & Pet Supply, Inc. has proudly served Alaskans since 1950. We're committed to providing quality products, great customer service, and a workplace where dependable, hardworking people can thrive and grow Application Instructions Apply online at ************************* Complete the entire application Provide professional and/or previous employer references Employment offers are contingent on the results of criminal background, post offer drug test for illegal substances, and reference checks Equal Opportunity Statement Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. We ensure that equal employment opportunity is provided to all individuals regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin, citizenship, or veteran's status.

**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************

KENDALL FORD OF ANCHORAGE Now Hiring: Experienced Ford Service Advisors UP TO $20,000 SIGN\-ON \/ RELOCATION ASSISTANCE! Kendall Ford of Anchorage is currently looking to hire an experienced Ford Automotive Service Writer (Service Advisor). We are looking for EXPERIENCED, CAREER\-MINDED individuals with FORD DEALERSHIP EXPERIENCE ONLY! 5+ years of Ford Service Writer \/ Service Advisor \/ ASM experience is required. VERIFIABLE TOP TIER CSI SCORES ARE ALSO REQUIRED! This is an Automotive Service Advisor role unlike any other! We provide helper Advisors for all our senior Advisors, all of our senior Advisors average $150K \- $210K\/year and we are offering Ford experienced Automotive Service Advisors UP TO $20,000 in sign\-on bonus or relocation assistance! This is your chance to be part of a company that truly values its employees with paid training and opportunities for advancement, as well as a brand\-new facility with state\-of\-the\-art equipment and tools currently under construction. If Selected, We Offer: Top pay in the industry ($150K \- $210K) Relocation expense assistance\/sign\-on bonus up to $20,000 (based on experience) Kendall is investing in the future: Brand\-new 32\-acre facility with pristine top\-of\-the\-line equipment currently under construction Comprehensive benefits including medical, dental, and 401(k) Close\-knit company culture includes community involvement in local events, employee appreciation events, and holiday parties Paid training and development! Strong, supportive team work environment! Primary responsibilities include, but are not limited to: Greet customers in a prompt and courteous manner. Schedule service appointments and collect vehicle information. Secure agreement from customer before repairs are done. Clearly explain the requested service on the repair order. Estimate the cost and time needed to do the repair. Advise customer's on the proper care for their vehicle and the importance of proper maintenance. Communicate the need for additional service when needed, using a detailed explanation. Handle customer complaints and maintain high CSI. Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs. Kendall Ford of Anchorage 1950 Gambell St, Anchorage, AK 99501 APPLY TO THIS AD TO SUBMIT YOUR RESUME WE WILL CONTACT YOU FOR YOUR CONFIDENTIAL PHONE INTERVIEW! About the Company: We are a family\-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law. Requirements 5+ Years of Ford Dealership Service Advisor Experience Verifiable Elite CSI Scores Integrity, A Positive Attitude And A Strong Work Ethic Required Willing To Learn Be A Team Player Receptive To New Ideas Job Type: Full\-time "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"660698617","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"2"},{"field Label":"Industry","uitype":2,"value":"Automotive"},{"field Label":"Salary","uitype":1,"value":"$60,000\-$150,000"},{"field Label":"City","uitype":1,"value":"Anchorage"},{"field Label":"State\/Province","uitype":1,"value":"Alaska"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"99501"}],"header Name":"Automotive Service Advisor \- Kendall Ford of Anchorage","widget Id":"439469000000072311","is JobBoard":"false","user Id":"439469000000247004","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"439469000253236619","FontSize":"12","google IndexUrl":"https:\/\/maxhirerecruiting.zohorecruit.com\/recruit\/ViewJob.na?digest=ikz HfITL@din XOtsKgJ3cOmklxr6lO7cUZpvIMAvXJo\-&embedsource=Google","location":"Anchorage","embedsource":"CareerSite","logo Id":"rlr6bd451d01d4c874d418c4dbdefc59194ce"}

Part-time Description Coastal Villages Region Fund (CVRF) is currently accepting applications for a Service Writer to work at our Eek location. The primary job responsibilities for this position include, but are not limited to, supporting Community Service Centers (CSC) and their Mechanic/Welders (M/W) by providing exceptional customer service to community members and staff, producing quotes in a timely manner, and effectively communicating diagnostic information obtained from the M/Ws to the customers. This position is also responsible for maintaining accurate and organized records, tracking parts orders, and ensuring that constant contact during repair processes is kept with customers. PRIMARY RESPONSIBILITIES • Provide superior customer service to internal and external customers and employees by modeling exceptional customer service behavior during all interactions • Provide administrative support for M/Ws and assist in maintaining a smooth running, efficient service shop with a high degree of customer satisfaction • Be familiar and proficient with all processes and procedures of the computer system required for service and parts management • Assist in diagnosing problems accurately and clearly describe them on work orders • Clearly communicate to customers the estimated costs and completion times of work being provided, as well as offer additional services by pointing out service specials or additional work needed • Ensure customers' expectations are set to a level where they will likely be met by avoiding commitments which cannot (or likely will not) be met • Determine correct parts for work orders, submit purchase requests, receive parts shipments, and document all parts transactions • Assign work orders to M/Ws based on skill level and current resource utilization • Review work-in-progress to ensure quality and timeliness • Occasionally assist M/Ws when they are having difficulties performing service work • Notify customers promptly of any changes, delays, or additional work needed • Perform cashier functions and forward all necessary paperwork to the accounting department • Follow procedures efficiently and maintain records of all customer paid, warranty, work order, and work documents with accounting to ensure compliance • Handle customer complaints reasonably by showing empathy to the needs of the customer, maintaining a positive attitude, demonstrating special attention to repeat repairs, and ensuring commitment to correcting the situation • Attend assigned training programs and maintain up-to-date technical qualifications and training certificates • Other duties as assigned

Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 3023 Airport Way, Fairbanks, AK 99709

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Job Description Description of the role: As a Service Advisor at FAIRBANKS NISSAN you will be responsible for providing excellent customer service and guidance to customers bringing in their vehicles for maintenance and repairs. You will serve as the liaison between customers and the service technicians to ensure a smooth and efficient service experience. Responsibilities: Assess customer needs and provide appropriate service recommendations Schedule service appointments and manage repair orders Communicate service updates and costs to customers Ensure high customer satisfaction through prompt and courteous service Requirements: Prior experience in a customer service role Strong communication and interpersonal skills Knowledge of automotive maintenance and repair processes Ability to work in a fast-paced environment Benefits: Paid time off Competitive salary range: $70,000 - $90,000 per year Dental and vision available employee discounts

Yukon Equipment Inc. Regular Pay Range: $25 - $30 per hour Why choose us? As a proud subsidiary of Calista Brice, we're part of a family of 20+ companies tackling tough construction, environmental, and technical challenges. Working at a Calista Brice company means joining a team where cultural values and practical innovation come together to create meaningful impact. You'll experience the stability of a large organization while enjoying the tight-knit community and entrepreneurial spirit of a smaller company, with opportunities to grow your career across our diverse family of businesses. Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. ANCs were created to support economic development and self-determination for Alaska's Indigenous peoples. Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region. What does Yukon Equipment Inc. do? Yukon Equipment is Alaska's oldest locally-owned heavy equipment dealer, supporting construction projects with sales, rentals, repairs, and parts for a wide range of machinery. With store locations in Anchorage, Wasilla, and Fairbanks, we sell and repair backhoes, excavators, bulldozers, trailers, forklifts, and everything in between. Our technical experts help Alaska's builders find exactly what they need to get the job done right. Working alongside our experienced team, you'll have the chance to develop diverse skills and build your career. Yukon Equipment is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States. What can you expect? As the Service Advisor / Warranty Administrator, you will work onsite on in Anchorage, AK and will be responsible for ensuring the dealership receives payment for warranty work, by accurately preparing, submitting, and following up on invoicing. Including manufacturer campaigns and Product Improvement Programs. This role may also involve performing clerical and administrative tasks to support overall dealership operations. How will you do it? * Process all warranty paperwork and electronic claims within manufacturers' timelines. * Coordinating with Accounts Receivable regarding work order, once finalized and the customer has been notified (for cash accounts only), the invoice is forwarded to the Accounts Receivable team. * Prepare internal reports on service performance, work order status, and claim recovery. * Opens and logs work orders upon shop request. * Create and manage service work orders, ensuring accuracy in customer and equipment information. * Verify criteria required for warranty payment by manufacturer. * Understand key CASE equipment platforms (e.g., backhoes, skid steers, dozers, excavators, tractors) and associated systems. * Prepare, submit, and track manufacturer warranty claims and campaign (PIP) repairs. * Maintain an up-to-date understanding of heavy equipment systems, OEM campaigns, and service bulletins. * Arrange for request parts to be returned to manufacturers. * Resubmit all rejected claims promptly. * Assist with reconciling the warranty receivables. * Track warranty parts by work order, date of replacement, and date to be disposed. * Maintain warranty and PIP records as required by the warrantor. * Complete special projects as assigned. * Prepares customer, internal, and warranty work orders for closing. * Processes external vendor invoices (shop supplies, sublet repairs) and bill to appropriate work order. * Promote a clean and organized work environment, supporting shop safety protocols. * Assist in resolving customer complaints or service issues in a timely and professional manner. * Work in a constant state of alertness and in a safe manner. * Perform other duties as assigned. Supervisory Functions: This position does not have supervisory responsibilities. Knowledge, Skills & Abilities: * Basic knowledge of warranty reimbursement process, Case New Holland (CNH) and ability to perform related tasks. * Knowledge of CASE construction equipment, including skid steers, backhoes, dozers, loaders, tractors and Case New Holland (CNH) Web Academy. * Ability to troubleshoot service issues and coordinate efficient resolutions involving technicians, parts, and warranty departments. * Works effectively with technicians, parts personnel, warranty admins, and sales staff to ensure smooth service department operations. * Ability to stay calm and productive under tight deadlines, customer demands, and unexpected service requests and diagnostic procedures. * Knowledge and ability to stay current with CASE product updates, changes, and evolving service practices. * Knowledge and understanding in basic accounting practices. * Knowledge of dealership practices and manufacturer relations. * Ability to use standard office equipment and perform clerical/administrative tasks. * Exceptional time management skills. * Ability to be detail oriented, organized, and proactively follow-up as needed. * Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. * Ability to actively listen, with strong verbal and written communication skills. * Ability to work in a team environment and ask for assistance when needed. * Basic knowledge of computer business software applications presently used by the Company. Ability to learn new applications. Microsoft package is preferred. * Ability to type 45 WPM and use the 10-key by touch. * Ability to read and understand documents such as warranty guidelines, safety rules, Company's Standard Operating Procedures (SOPs). * Ability to adapt to changes in tasks in the work environment; manage competing demands and change approach to best fit the situation. Must be able to deal with frequent delays, and unexpected tasks as assigned. * Basic knowledge of heavy equipment. Models and functions in the construction industry. * Ability to maintain a professional appearance. * Ability to work in a Native Corporation multi-business environment. Who is Yukon Equipment looking for? Minimum Qualifications: * High School Diploma or GED equivalent required. * Minimum of one (1) year related experience and/or training required; a degree from an accredited college or technical school is acceptable in lieu of experience. * Experience typing and using database and word processing software; Microsoft preferred. * Valid state driver's license and qualified to operate a vehicle under the conditions of the Company's Driving Policy. * Ability to pass drug, driving and background screenings. Preferred Qualifications: * Knowledge of dealership practices and manufacturer relations preferred. Working Environment: The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is typically fast paced and customer service oriented. At times, work is performed in the office at indoor and outdoor job sites. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support or bid processing may be necessary. More Reasons you will love working with Yukon Equipment: * Competitive wages and bonus programs - We believe in developing our employees to progressively advance in their careers. We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals. * Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies. * Tuition reimbursement. * Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums. * FSA health care and/or dependent care/HSA with HDHP. * Dental and Vision Insurance. * Employee Assistance Program for you and your family. * Company paid Life Insurance, AD&D, LTD. * Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance. * Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.) * 0-2 years 15 days * 3-5 years 23 days * 6-9 years 27 days * 10-14 years 30 days * 15-19 years 33 days * 20 or more years 37.5 days * 10 Regular Holidays, 1 Bonus - Work Anniversary "Floating" Holiday. Eligible after 1 year of service, must be taken within the calendar year. * 401(K) match at $0.50 on the dollar up to 6% of your contribution. * Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at **************************** How do you apply? Please visit our careers page at ******************** and select Yukon Equipment Inc under the company tab. You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Yukon Equipment Inc? Simply reach out to **************************** As an Equal Opportunity/Affirmative Action Employer, we believe in each person's potential, and we'll help you reach yours. Join us and let's get started! For the full including physical and environmental demands please reach out to **************************** PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Job DescriptionDescription: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Soldotna. We are looking for a Service Advisor to join our Service team. At Kendall Auto of the Kenai Peninsula our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall are: Competitive pay plan / no cap on earnings - earn up to $75,000-$200,000 annually Substantial bonus program Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Career path development opportunities Competitive Paid Time Off and Paid Personal Leave Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans Requirements: Previous experience at any new car dealership preferred A valid driver's license and clean driving record Computer skills and willingness to learn new programs Proven record of achieving exceptional customer satisfaction A desire for a long-term career with a growing organization If you meet these requirements and enjoy working in a fast-paced and constantly changing environment, we want to hear from you. Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers, and we trust our Advisors to be the first contact of Kendall in our service departments. We are looking for candidates who have high level of customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance to our customers is key. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors, spending up to the full shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share the same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements:

Dealership:L0106 Lithia Chrysler Dodge Jeep Ram Fiat of AnchorageLithia Chrysler Jeep Dodge RAM Fiat of AnchorageService Advisor Estimated Monthly Earnings: $5,000-$10,000+ (performance-based) Schedule: Full-time Come Join a Fantastic Team We're growing and looking for a motivated, customer-focused Service Advisor to join our high-performing service department at Lithia CJDRF of Anchorage. Known for our positive, supportive workplace culture and commitment to employee growth and development, we offer a fast-paced environment where driven professionals can build a rewarding career and succeed. Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Greet customers promptly and courteously upon arrival. Listen to customer concerns and provide expert advice. Recommend appropriate services and repairs based on vehicle needs. Clearly explain services, repairs, and estimates to customers. Upsell additional services and products to enhance satisfaction and performance. Maintain accurate customer records and follow up on service requests. Coordinate with technicians to ensure efficient and accurate service delivery. Drive customer satisfaction and retention through exceptional service. Qualifications: High school diploma or equivalent. Proven experience in customer service or sales, preferably in the automotive industry. Strong communication and interpersonal skills. Ability to build rapport with customers and provide exceptional service. Detail-oriented with strong organizational skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency with computer systems and software used in automotive service management. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Veterans encouraged to apply No prior automotive industry experience is required to apply! The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Certifications: A valid driver's license. Skills: Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description $24-$28 plus bonuses

Part-time Description Coastal Villages Region Fund (CVRF) is currently accepting applications for a Part-time Service Writer.. The primary job responsibilities for this position include, but are not limited to, supporting Community Service Centers (CSC) and their Mechanic/Welders (M/W) by providing exceptional customer service to community members and staff, producing quotes in a timely manner, and effectively communicating diagnostic information obtained from the M/Ws to the customers. This position is also responsible for maintaining accurate and organized records, tracking parts orders, and ensuring that constant contact during repair processes is kept with customers. Requirements PRIMARY RESPONSIBILITIES Provide superior customer service to internal and external customers and employees by modeling exceptional customer service behavior during all interactions Provide administrative support for M/Ws and assist in maintaining a smooth running, efficient service shop with a high degree of customer satisfaction Be familiar and proficient with all processes and procedures of the computer system required for service and parts management Assist in diagnosing problems accurately and clearly describe them on work orders Clearly communicate to customers the estimated costs and completion times of work being provided, as well as offer additional services by pointing out service specials or additional work needed Ensure customers' expectations are set to a level where they will likely be met by avoiding commitments which cannot (or likely will not) be met Determine correct parts for work orders, submit purchase requests, receive parts shipments, and document all parts transactions Assign work orders to M/Ws based on skill level and current resource utilization Review work-in-progress to ensure quality and timeliness Occasionally assist M/Ws when they are having difficulties performing service work Notify customers promptly of any changes, delays, or additional work needed Perform cashier functions and forward all necessary paperwork to the accounting department Follow procedures efficiently and maintain records of all customers' paid, warranty, work order, and work documents with accounting to ensure compliance Handle customer complaints reasonably by showing empathy to the needs of the customer, maintaining a positive attitude, demonstrating special attention to repeat repairs, and ensuring commitment to correcting the situation Attend assigned training programs and maintain up-to-date technical qualifications and training certificates Other duties as assigned