Associate Retirement Services Specialist
Service advisor job in Atlanta, GA
Consultant - Implementation Specialist
Atlanta, GA
The role of Consultant - Implementation Specialist serves as an initial point of contact for clients transitioning Non-Qualified Deferred Compensation (NQDC) plan(s) to our VPAS BPA record keeping system. The Implementation team is responsible for partnering with our clients in Underwriting NQDC plans, assisting with responses to RFP questions, plan setup and data conversion.
Qualified candidates will have expert knowledge of NQDC plan conversions, new plan setup, and 409A. You must be a self-starter, work well both independently and within a team, and have exceptional time management skills. Strong working knowledge of 403(b), 457f), and 457(b) plans is a plus.
Responsibilities:
Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document.
Translate plan provisions to our internal documentation template(s), used to setup the plan on VPAS BPA.
Setting up NQDC plans on VAPS BPA based on the plan provisions noted in the Legal Plan Document.
Convert and audit participant records from prior Recordkeepers to our VPAS BPA platform.
Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business.
Document any plan provisions that require manual intervention or special handling for on-going plan administration.
Establish a collaborative plan handoff meeting that includes our internal admin team members and the corresponding client's team members.
Identify opportunities to streamline existing processes.
Provide consultative services on best practices to our clients and Plan Sponsors.
Adhere to agreed-upon timelines to meet go live dates, while also being flexible to changes to project timelines.
Meet and exceed client expectations (both institutional and Plan Sponsor levels).
Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions
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You must be a self-starter/motivator.
Qualifications:
Basic
Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 9 years of experience related to the job description.
Preferred
Five (5) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans.
Five (5) years of experience in a client-facing role, interacting with a range of contacts that include the day-to-day to senior level contacts.
Five (5) years of experience with plan processing and administration of NQDC plans. Defined Contribution plans, 403(b), 457(b), and 457(f) plans a plus.
Strong sense of ownership and accountability
Strong written and verbal communication skills
Strong analytical skills
Excellent organizational and follow through skills
High level of sensitivity to service and quality
In-depth understanding of NQDC plan processing and administration under 409A.
Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
Home Service Dispatcher
Service advisor job in Kennesaw, GA
TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we're known for exceptional craftsmanship and customer care. But what really sets us apart is our people.
We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.
If you're passionate, skilled, and ready to grow-we want you on our team.
Benefits & Perks:
100% company-paid health insurance premiums
Discounts on life, dental, and vision insurance
401k with up to 4% match
Health Savings Account (plus company contributions)
Gym reimbursement up to $36/month
Employee discounts
Vacation and Holiday pay
Monthly Bonus Potential
Employee Referral Program
Company parties and outings
Responsibilities:
Receive and prioritize customer service requests for various home services (e.g., plumbing, electrical, HVAC)
Schedule and dispatch qualified technicians based on skillset, availability, and job urgency
Communicate effectively with customers and technicians, ensuring clear and timely updates
Maintain accurate records of all dispatched jobs and customer interactions
Monitor technician performance and provide feedback for continuous improvement to their management
Identify and resolve potential scheduling conflicts
Train and mentor new dispatchers, fostering a positive and supportive team environment
Lead by example, demonstrating strong work ethic, problem-solving skills, and a commitment to customer satisfaction
Partner with our technicians and other support staff to ensure their success through a servant-minded dispatch approach
Schedule will be Monday thru Friday and will include a rotating Saturday (6:30AM - 2:30PM) Saturdays are the only work from home day. To work from home, must have your own computer with 2 monitors and a hardwired internet connection.
Qualifications:
Minimum 2 years of trades dispatching experience
Proven track record of consistency and reliability in previous roles
Excellent communication, interpersonal, and organizational skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Ability to prioritize multiple tasks and work effectively under pressure
Proven leadership experience in a fast-paced environment
Must be a good person, ethical & of good morals
Valid driver's license and reliable transportation
Preferred Qualifications:
Experience in the home services industry
2 years of experience working on a PC and Business Phone handling Basic admin duties/reporting
Proficient in Microsoft Office Suite and dispatching software, bonus points if you have Service Titan Experience!
Proven track record of exceeding customer service expectation
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Customer Service Representative
Service advisor job in Marietta, GA
Duration: 26 Weeks, contract to hire
Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed.
Pay Rate: $17.50/hr
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
RESPONSIBILITIES
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you'll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
JN003
Customer Service Associate
Service advisor job in Conyers, GA
As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer.
You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results.
Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail.
Role and Responsibilities:
Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite.
Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production:
1- Identify and chase artwork needing approval
2- Order approved Heat Transfers and Appliques required to fulfill orders
3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders
4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders
Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table
Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders.
Qualifications:
BA/BS degree preferred.
Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable.
Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint)
Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required.
Skills:
Enthusiasm and commitment to deliver high quality embellished products
Strong verbal, written and interpersonal skills
Exceptional listening skills
Ability to organize and prioritize work and meet deadlines
Proactive/Problem solving mindset
Effective team player who collaborates with others and shares ideas
Demonstrate high standards of ethical conduct
Customer Service Representative
Service advisor job in Marietta, GA
We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience.
Responsibilities
• Handle 80-100 inbound calls per day in a high-volume call center environment
• Deliver professional, articulate, and effective customer service
• Resolve customer inquiries accurately and efficiently while maintaining a positive experience
• Collaborate with peers and leadership to improve processes and overall service delivery
Requirements
• 3+ years of call center experience in a fast-paced, high-volume environment
• Proven customer service skills with excellent communication and professionalism
• Ability to manage high call volumes while maintaining quality interactions
Nice to Have
• Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree)
• Insurance industry experience is a plus, but not required
Customer Accounts Advisor Plus
Service advisor job in Cartersville, GA
Customer Accounts Advisor
The salary range for this role is $12.75 to $13.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Representative
Service advisor job in Gainesville, GA
Customer Service Representative - Gainesville, GA
Our client has a great opportunity for a Customer Service Representative to join their Team!
The Customer Service Representative is responsible for providing outstanding customer service to all customers while ensuring sales orders are entered correctly, customer phone calls are answered and handled appropriately, and supporting the sales team as needed.
Requirements
To be successful in this position, you will need the following skills:
1 - 2 years of customer service experience in a manufacturing environment.
1 - 2 years of experience supporting a sales team in a manufacturing environment.
1 - 2 years upselling experience - know what your customers need before they know it and influence them to purchase the products.
1 - 2 years of experience working in a team environment and participating in and contributing to the team's success.
Excellent communication skills, both exchanging and understanding verbal or written information.
Quick and accurate data entry skills.
Strong math skills.
Strong problem-solving and decision-making skills.
Phone etiquette skills - the ability to convey to the customer their importance in a professional manner.
The ability to utilize engineering equipment drawings to interpret product information.
The ability to be empathetic and ensure the customer feels they are being heard, and their situations will have a positive outcome.
The ability to multitask.
The ability to be adaptable in a constantly changing environment.
Strong self-control in order to remain calm regardless of the situation.
Effective time management skills - remain organized and meet deadlines.
Must be able to report to work on time every day and remain as needed to resolve customer needs.
Basic mechanical aptitude is a plus.
If this excites you, then our client is where you'll want to continue your career. Please submit your most recent resume.
Must be able to reliably commute or relocate to Gainesville, GA 30504
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Company-paid life insurance
Paid time off
Vision insurance
Company-paid STD
Company-paid LTD
#ZR
Member Growth and Engagement Specialist
Service advisor job in Atlanta, GA
Created in 1933, the Georgia Municipal Association (GMA) is the only state organization that represents municipal governments in Georgia. GMA currently represents all 538 cities in Georgia. Based in Atlanta, GMA is a voluntary, non-profit organization that provides legislative advocacy, educational, employee benefit, and technical consulting services to its members.
About the Role
The purpose of this full-time position is to support the Risk Management and Employee Benefits Services (RMEBS) department by driving the growth, visibility, and impact of member engagement initiatives. The Member Growth and Engagement Specialist will manage events from concept to completion, lead targeted outreach that expands participation, and produce high-quality marketing and communication materials that promote RMEBS programs. This position plays an essential role in increasing member involvement, strengthening long-term relationships, and ensuring that all engagement efforts reflect the professionalism and value of GMA's services.
Responsibilities
Support the development and execution of member engagement strategies designed to strengthen relationships, increase participation, and drive program growth.
Assist in collecting, analyzing, and reporting member engagement metrics, participation data, and feedback trends to inform strategy and decision-making.
Coordinate all aspects of RMEBS events, workshops, and programs, including logistics, catering, registration, materials preparation, and on-site support.
Manage event timelines, budgets, vendor communications, and travel logistics to ensure seamless program delivery and successful execution.
Create, design, and distribute promotional materials and marketing collateral, including graphics and digital content for email campaigns, social media, and internal communication channels.
Oversee registration processes and attendance tracking, including event follow-up, post-event surveys, and the compilation of evaluation reports.
Maintain consistent branding across all event and marketing materials in accordance with GMA standards.
Provide administrative, operational, and project support to the RMEBS team as required.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, Event Management, or a related field. One to three years of experience in event coordination, marketing, or member engagement (internship experience may apply). Experience with email marketing platforms (e.g., Constant Contact, Mailchimp) and social media management tools preferred. Valid Georgia driver's license required.
Customer Service Advisor - Alpharetta
Service advisor job in Alpharetta, GA
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
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What You'll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid driver's license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
Customer Service Advisor - Alpharetta
Service advisor job in Alpharetta, GA
Job DescriptionSalary:
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
.
What Youll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid drivers license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
Service Consultant
Service advisor job in Buford, GA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
4-7 years
Additional Information
Previous experience required and will need to provide references
Employment Position: Full Time
Salary:
$45,000.00 - $100,000.00 Yearly
Salary is not negotiable.
Zip Code: 30519
Destination Services Consultant
Service advisor job in Atlanta, GA
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
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PT Automotive Customer Service Advisor - 2111
Service advisor job in Bogart, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Advisor - Jiffy Lube Multicare
Service advisor job in Hampton, GA
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Service Employee
Service advisor job in Atlanta, GA
* Salary ranges between $17.00 - $19.50 Benefits include: * Vacation: up to 5 days per year after completion of one full year of service. * Paid Time Off: Up to 4 days per year; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement, benefits, and company holidays.
Key Responsibilities:
* Maintain the cleanliness of fleet vehicles - interior and exterior
* Driving, maneuvering, and parking vehicles
* Fueling buses, replenishing fluids, and logging and recording all fluids
* Perform light maintenance to shop areas, fueling stations, and related facilities.
* Report maintenance issues to supervisor
* Other duties as required.
Qualifications:
* High School Diploma or equivalent
* Valid driver's license for a minimum of 3 years
* Must be able to work shifts or flexible work schedules as needed.
* Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not
authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
* Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
* Frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
* Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Maintenance / Mechanics / Parts / Utility / Materials
Job Type: Full Time
Req ID: 6719
Pay Group: 2V9
Cost Center: 55608
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
Retirement Services Specialist
Service advisor job in Atlanta, GA
Associate Consultant - Implementation Data Specialist
Atlanta, GA
The role of Associate Consultant - Implementation Data Specialist is responsible for the participant data received from a prior service provider for Non-Qualified Deferred Compensation (NQDC) plans transitioning to our VPAS BPA record keeping system. The Data Specialist works closely with our Implementation Specialist during the life cycle of a plan conversion. The key functions of the Data Specialist role are to review and evaluate participant data records for plan conversions, map the data to the appropriate plan structure, build the data load files for the participants and their corresponding elections, and partner with the Implementation Specialist to load the files to the newly converted plan. This role is involved in conversion calls with our client and the Plan Sponsor to better understand plan provisions.
Responsibilities:
Review and decipher prior service provider's participant data for NQDC plans.
Structure the data into categories based on Legal Plan Document (LPD) provisions, including current, grand-fathered, and amended LPD provisions.
Building data load files based on the VPAS BPA load schemas.
Account for all corresponding participant elections.
Outline and document all missing participant elections with detail.
Document all outlying data or participant elections that do not conform to LPD, amendments, etc.
Loading data files to the respective plan setup on VPAS BPA.
Resolve any data loading errors to ensure compliance with 409A.
Perform quality checks and reconciliation between prior service provider's data and the data loaded to VPAS BPA.
Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document.
Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business.
Participate in the collaborative plan handoff meeting and explain how the data was parsed and loaded.
Identify opportunities to streamline existing processes
Provide consultative services/recommendations on best practices.
Adhere to agreed-upon timeline to meet deadlines, while being flexible to changes to project timelines.
Strong sense of ownership and accountability
Meet client deliverable timeframes
Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions
.
Self-Starter / Motivator
Qualifications:
Basic
Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 6 years of experience related to the job description.
Preferred
Three (3) to four (4) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans.
Two (2) to three (3) years of experience in a client-facing role.
Three (3) years of experience with plan processing and administration, preferably NQDC and/or Defined Contribution plans.
Strong written and verbal communication skills
Strong analytical skills
Excellent organizational and follow through skills
High level of sensitivity to service and quality
In-depth understanding of NQDC plan processing and administration under 409A.
Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
Customer Service Advisor - Canton Rd
Service advisor job in Marietta, GA
Job DescriptionSalary:
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
.
What Youll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid drivers license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
Customer Service Advisor - Canton Rd
Service advisor job in Marietta, GA
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
.
What You'll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid driver's license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
PT Automotive Customer Service Advisor - 2121
Service advisor job in Stone Mountain, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Bilingual preferred
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Automotive Customer Service Advisor - 1568
Service advisor job in Stockbridge, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.