Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
$32k-36k yearly est. 5d ago
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Customer Service Advisor
Ama Techtel 3.4
Service advisor job in Amarillo, TX
Job Description
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer ServiceAdvisor.
Customer ServiceAdvisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer ServiceAdvisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
$29k-34k yearly est. 4d ago
Service Advisor
Drury-Moss Collision Repair
Service advisor job in Amarillo, TX
Full-time Description
As part of the Open Road Collision group DBA Drury Moss Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a ServiceAdvisor.
Key Responsibilities:
Act as the primary contact for customers and insurance companies throughout the repair process.
Review and verify estimates from insurance companies and our shop's estimating staff, ensuring accuracy and completeness.
Provide regular status updates to customers, maintaining clear and positive communication at every stage.
Submit estimates and necessary supplements to insurance companies for timely processing.
Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.
Why Work With Us?
· Team-oriented culture
· I-CAR Gold Certified
· OEM Certified
· Streamlined workflow for increased earning potential
· Opportunities for professional growth and certification
· Competitive compensation and benefits (discussed upon interview)
· Commitment to safety, quality, and a positive work environment
Requirements
Demonstrated ability to work independently and as part of a collaborative team.
High attention to detail and a commitment to delivering top-quality workmanship.
Dependable, and customer-focused mindset.
Positive Attitude - Self-motivated and takes initiative to deliver exceptional service.
Outstanding Customer Service - A customer-first approach is essential.
Organizational Skills - Able to handle multiple tasks with strong attention to detail in a fast-paced environment with frequent interruptions.
Computer Skills - Strong computer proficiency, with experience in CCC One estimating and management software preferred but not required.
Team Player - Energetic personality and collaborative attitude, contributing to a supportive and positive work environment.
Must be 18 years or older to apply.
$38k-66k yearly est. 35d ago
Dealership Service Advisor
Street Volkswagen of Amarillo
Service advisor job in Amarillo, TX
Job DescriptionOur bustling car dealership seeks a capable and organized automotive serviceadvisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and loves greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!Compensation:
60000.00
Responsibilities:
Maintain the service department schedule and slot appointments for vehicle repairs
Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians
Organize all automotive documents, repair orders, invoices, and maintenance records
Qualifications:
A high school diploma or GED is required
A valid, state-issued driver's license and clean driving record is required
Previous experience working as a service technician or in a service department a plus
Must have strong organizational, communications, and interpersonal skills
Exemplary Microsoft Office program and general computer skills are mandatory
About Company
Street Volkswagen of Amarillo is the only Volkswagen dealership in Amarillo. We are located at 8707 Pilgrim Drive, Amarillo, TX 79119, and are easily accessible from anywhere in the Amarillo or Texas Panhandle area. We are proud to be located in and serve the people of Amarillo as well as those in the surrounding communities of Plainview, Lubbock, Canyon, Dumas, Pampa, Dalhart, Borger, Hereford, West Texas, and even the Clovis and Tucumcari, New Mexico area. For more information about Street Volkswagen of Amarillo, visit us at ***************** We look forward to helping you find your next vehicle soon!
$38k-66k yearly est. 15d ago
Tdcjr: Service Advisor
Autoinc
Service advisor job in Amarillo, TX
Communicate with and assist customers with their vehicle needs and perform duties assigned to ensure the service on vehicles are completed efficiently and professionally.
Essential Functions
Greet customers in a timely, friendly and professional manner
Obtain current customer and vehicle data, make changes in dealership system as needed
Interview customers to determine the nature of customers concerns and needs
Perform vehicle walk-around with customer looking for additional sales opportunities
Thoroughly complete repair orders
Communicate with customers by phone to schedule appointments and relay vehicle status updates
Inspect repaired vehicles prior to delivery
Maintain Customer Satisfaction Index standards
Maintain individual performance standards
Keep work area clean and organized
Pre-Hire Requirements
Valid TX DL and acceptable driving record, acceptable background review and negative drug screen
Education and Experience Required
High school diploma or the equivalent
Basic math, reading and writing skills
Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
Must be able to deal with problems involving several concrete variables in or from standardized situations
Strong mental aptitude
Strong verbal communication skills
Strong personal initiative
Ability to operate a standard transmission vehicle
Ability to use a computer and 10 key calculator
General Knowledge of vehicle mechanical operations
Ability to operate hand and power tools safely
Physical Requirements:
Frequent standing, walking, bending/stooping/squatting, grasping/gripping, writing/typing, driving/operating equipment and vision (beyond arms length), sitting, hearing, speaking
Occasionally climb stairs/ladders, lying down, push/pull, reach above shoulders, and lift/carry 1-75lbs.
Working Conditions
The employee will work indoors and outdoors in an auto shop environment.
Will be frequently rotating equipment, vehicles, elevators, lifts, tow-lines, etc.
Will be exposed to fumes, chemicals, solvents, caustics, etc.
Will be exposed to extreme temperatures.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
$38k-66k yearly est. 11d ago
Service Advisor
Street Toyota
Service advisor job in Amarillo, TX
Our bustling car dealership seeks a capable and organized automotive serviceadvisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and love greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!
Experience in Advising Automotive Service
$38k-66k yearly est. 19d ago
Customer Service
U.S. Cleaners
Service advisor job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
$27k-49k yearly est. 15d ago
Service Advisor
Southern Tire Mart at Pilot LLC 4.1
Service advisor job in Amarillo, TX
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
$34k-45k yearly est. 11d ago
Service Advisor
Fun Town RV 4.2
Service advisor job in Amarillo, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The ServiceAdvisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The ServiceAdvisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a serviceadvisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$35k-45k yearly est. Auto-Apply 60d+ ago
Service Advisor
Roberts Truck Center 3.8
Service advisor job in Amarillo, TX
The ServiceAdvisor will interview customers, run vehicle health reports, communicate symptoms with customer's vehicle(s), enter data into the business system with accuracy, and coordinate incoming repairs with the service supervisor, schedule service technicians on orders, invoice customer tickets, and keep customers informed about status repairs.
HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):
Greet customers, build professional relationships, develop good rapport, and provide customer service to all customers.
Determines vehicle condition by conducting inspections and running a vehicle health report (diagnostic test) and identifies worn and damaged parts.
Write, edit, and update Service Repair Orders, make maintenance service recommendations, act as the coordinator between the service department and parts.
Coordinate Service Technicians to perform service orders as needed.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:
When needed, climb into trucks to retrieve vehicle's health report.
Ability to prioritize in potentially stressful situations in a fast-paced environment.
Ability to multitask; high volume phone calls, ability to assist customers waiting,
Ability to follow step-by-step instructions.
Interpret reports, communicate information to Service Technicians, and make maintenance service recommendations off all reports.
Check for recalls and/or warranty items, provide serial numbers as serial number of parts that and put it in story on each time punches.
Communicate with the service team and supervisor about incoming jobs and accurately determine a Standard Repair Time (SRT) by researching it on the dealer's portal to determine a proper estimate for technician and customer.
Coordinate and schedule techs on service orders, and quotes with customers.
Occasionally open the building and parking lot in the morning and close both in the evenings.
Write a detailed description of the customer's concern on the repair order to help the technician diagnose the repairs needed.
Communicate the work performed and the repair order charges to the customer and coordinates upcoming service appointments.
Refers to service history, inspects vehicle, and recommends additional needed service.
Negotiate the cost of repairs with third party warranty vendors.
Provides a complete and accurate written cost estimate for labor and parts.
Checks on progress of repair throughout the day and clearly communicate to customer.
Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
Closes repair order as appropriate.
Handles telephone inquiries regarding appointments and work in process.
Maintains safe and secure environment by following safety and security standards and procedures, complying with codes. ·
Invoice customers pay tickets and coordinate warranty repairs.
Navigate and manage multiple databases simultaneously.
Potential exposure to extreme heat and cold temperatures.
Accept and process customer payments as needed.
Other duties as assigned by manager.
QUALIFICATIONS AND EXPERIENCE:
Computer savvy, ability to navigate multiple databases and websites.
Strong written / verbal communication skills required.
Self-motivated, ability to work independently, and work well under pressure. ·
One to three years of experience in customer service role.
High school diploma or equivalent.
Have a working mechanical knowledge of manufacturer diesel trucks preferred.
Commercial Valid Driver License a plus.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is frequently required to climb into trucks to run health reports and gather information.
NOTE: This Position Profile is not intended to be all-inclusive. Employees may perform other related duties as required to meet the on-going needs of the company. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
$33k-43k yearly est. Auto-Apply 60d+ ago
CSA PM1 Technician
Warren Cat 4.3
Service advisor job in Amarillo, TX
TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 60%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
$24k-31k yearly est. Auto-Apply 46d ago
Service Advisor
West Texas Meineke
Service advisor job in Amarillo, TX
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary We are looking for a ServiceAdvisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing serviceadvisors, addressing customer inquiries, and managing required documentation. Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelor's degree preferred
Valid state-issued driver's license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or serviceadvisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $10.00 - $13.00 per hour
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or ServiceAdvisor, Meineke provides opportunities for real-world experience in your local area.
$10-13 hourly Auto-Apply 60d+ ago
Enrollment and Service Specialist
Firstbank Southwest 4.6
Service advisor job in Amarillo, TX
Job Summary: Responsible for providing all aspects of administrative support to Retirement Plan Officer within the Wealth Management department, including the administration of enrollment meeting and all related services.
Education/Experience: A minimum of the following education/experience is required:
High School Diploma/GED and 3 years' experience in administration; OR
Associate degree and 0 years' experience in administration or banking
Job Specific Responsibilities:
Administers all aspects of participant enrollment to respective retirement plans, including notifying and tracking eligibility with Plan Sponsors, ordering and preparing enrollment materials and kits.
Administers enrollment meetings, reviews and verifies enrollment forms and beneficiary forms are complete.
Submits all enrollment, beneficiary and change forms to correct Recordkeeper within 2 days of receipt of the documentation.
Tracks and sends updated beneficiary forms to Plan Sponsor and Recordkeeper for processing.
Completes, verifies and processes rollover requests from participants to Recordkeeper.
Assists and administers (with) participants with questions related to retirement plan benefits, including enrollment, distributions, loans, payoffs, and account updates.
Completes market value reporting monthly.
Assists with preparation, distribution and tracking of all required Plan Notices, including but not limited to Annual Notices.
Creates and/or update documents, memos, letters, reports, forms, marketing materials, and customer presentations.
Assists Retirement Plan Officer with account opening paperwork for retirement plan services accounts and open resulting accounts.
Files paperwork and/or establish and maintain system to process and file paperwork in appropriate RPS file(s).
Prepares deposits and check requests.
Maintains tracking spreadsheets for various projects including but not limited to Annual Notices, Annual Compliance, Distributions, etc.
Reviews and tracks force outs.
Maintains and tracks all uncashed checks.
Processes fee invoicing and invoice payment processing.
Establishes all aspects of files including maintenance and closure of account files.
Other duties as assigned.
Required Technical Knowledge:
High proficiency in computer skills in Microsoft Windows including Word, Outlook, Excel, PowerPoint, Adobe, and other electronic communications tools.
Excellent internet, intranet, and e-mail skills required.
Expectations of an Employee:
Treats all customers and fellow employees with respect
Exceeds customer expectations
Meets customer needs
Conducts interactions with honest, ethical, and strong moral principles
Performs at the highest level
Takes responsibility for actions
Does what is expected
Leads by example
Works as a team
Efficiently shares information in a collaborating and proactive manner
Pays attention to detail
Solves problems
Makes sound decisions
Manages time effectively
Prioritizes effectively
Performs multiple tasks simultaneously
Shows up for work and is on time
Complies with all laws and regulations
Completes all required training
Adheres to Bank Values
Supervisory Responsibilities: None
Amount of Travel: Occasionally, less than 10%
Physical Requirements:
May need to sit/stand for long periods of time
Sustained visual concentration while working at the computer
Typing on a keyboard for long periods of time
Handle high stress environment
Maintain professional appearance
Benefits Include:
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
$31k-37k yearly est. 2d ago
Customer Service Representative - H
Amerivet 3.6
Service advisor job in Amarillo, TX
The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customer service. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment.
Key Responsibilities
Client Communication & Service
Greet clients and patients warmly in person and by phone
Schedule appointments, procedures, and follow-up visits
Answer questions regarding services, policies, and basic pet care (non-medical)
Handle client concerns with empathy, professionalism, and efficiency
Communicate clearly with veterinarians and technicians regarding client needs
Administrative & Front Desk Duties
Maintain accurate client and patient records in the practice management system
Process payments, invoices, estimates, and financial transactions
Manage incoming calls, emails, and messages
Handle check-ins, check-outs, and appointment flow
Maintain cleanliness and organization of the reception area
Hospital Support
Assist with patient intake and discharge instructions
Coordinate prescription refills and medical records requests
Support hospital workflow during busy periods
Adhere to hospital policies, safety protocols, and confidentiality standards
Qualifications
Required
High school diploma or equivalent
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency and typing skills
Professional demeanor with a compassionate attitude toward pets and people
Preferred
Previous experience in a veterinary or medical office
Familiarity with veterinary practice management software
Experience handling emotional or difficult client situations
Skills & Competencies
Excellent interpersonal and communication skills
Strong organizational and time-management abilities
Team-oriented mindset
Attention to detail and accuracy
Ability to remain calm and professional under pressure
Work Environment & Physical Requirements
Fast-paced clinical setting
Ability to stand for extended periods
Occasional lifting of pets or supplies (with assistance as needed)
Exposure to animals, noise, and medical equipment
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Employee pet care discounts
Opportunities for growth and development
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$27k-34k yearly est. Auto-Apply 28d ago
CSR
Domino's Franchise
Service advisor job in Dumas, TX
Make pizzas, take orders, cleaning.
Qualifications
Must be 16 years or older.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 16d ago
Customer Service Rep
TCH Group, LLC 2.9
Service advisor job in Amarillo, TX
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$27k-34k yearly est. 2d ago
Customer Service Rep
Carsonvalleyhealth
Service advisor job in Amarillo, TX
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$26k-34k yearly est. 2d ago
Relief Customer Service Representative Driver
Vestis Services
Service advisor job in Amarillo, TX
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Location: Amarillo, TX
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$26k-34k yearly est. 60d+ ago
Customer Service Advisor
Ama Techtel 3.4
Service advisor job in Amarillo, TX
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer ServiceAdvisor.
Customer ServiceAdvisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer ServiceAdvisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
$29k-34k yearly est. 60d+ ago
Service Advisor
Street Toyota
Service advisor job in Amarillo, TX
Job Description
Our bustling car dealership seeks a capable and organized automotive serviceadvisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and love greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!
Compensation:
$45,000 - $65,000 yearly
Responsibilities:
Review and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairs
Arrange for timely vehicle pick-up at the dealership following the completion of work orders
Schedule appointments for service technicians
Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
Manage all automotive paperwork, including repair orders, invoices, and maintenance records
Qualifications:
Excellent organizational, interpersonal, and communication skills are necessary
Experience using Microsoft Excel, Word, and other basic computer programs is necessary
A high school diploma or GED is required
Work history should include a serviceadvisor role or other employment-related to automotive technology
A valid, state-issued driver's license and clean driving record is required
Experience in Advising Automotive Service
About Company
"Where Quality is a Tradition," Street Toyota in Amarillo, Texas, was established in 1983. It is a 58,000-square-foot facility on 9 acres located at 45th and Soncy. This is a state-of-the-art facility, and the customer's comfort has been emphasized from the ample parking to the gourmet coffee.
What We Offer:
Medical, Dental, Vision
Competitive pay plan!
Paid holidays and vacation
401(k)
Paid training
Ongoing development
Career Advancement
Employee Discounts
Fun, friendly culture!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does a service advisor earn in Amarillo, TX?
The average service advisor in Amarillo, TX earns between $29,000 and $85,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Amarillo, TX
$50,000
What are the biggest employers of Service Advisors in Amarillo, TX?
The biggest employers of Service Advisors in Amarillo, TX are: