Service Planning Agent
Service advisor job in Denver, CO
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Commercial Services Specialist
Service advisor job in Boulder, CO
LHH is looking for an energetic team member to support the commercial services department of a rapidly growing solar manufacturing company at their local office in Boulder, CO. This position will sit on the Commercial Services team, where you will be responsible for reviewing, summarizing, and responding to requests for information and pricing daily. The role will require daily customer engagement, as well as coordination between engineering, project management, logistics, outside sales, and operations teams. The ideal candidate will be proactive, a strong communicator, have strong attention to detail, and be passionate about providing outstanding customer support to a variety of clients. Prior experience in project sales development, commercial bidding, or solar experience, will all be a plus.
If you are looking for an exciting opportunity to challenge yourself as you support a remarkable team and company, apply today!
Location: HYBRID role in Boulder. Onsite 2-3 days per week after training.
Work Type: Contract-to-hire
Compensation: $25-$31/hr, depending on relevant experience
Responsibilities:
Responsible for reviewing RFI/RFPs and responding to clients
Connecting with clients (via phone and email) as needed to ensure accuracy and proper understanding of requests
Communicating summarized RFI/RFP information to various departments for review and providing a complete response package to clients
Entering and updating project information in the CRM
Providing design and installation assistance by generating detailed layouts and pricing proposals
Reviewing submitted project requests - analyzing them and providing feedback
Leading conference calls with installers, clients, outside sales, and other departments as needed
Assisting in developing and improving sales and operational processes
Communicating product feedback to support continuous improvement goals
Qualifications:
Associate or Bachelor's degree, preferred
At least five years of experience in a customer-facing environment
Demonstrable experience with organizing information and meeting deadlines
Strong MS Office skills, and Salesforce experience
Strong professional written and verbal communication skills
Extremely well organized with strong attention to detail
Ability to problem-solve and resolve customer issues with proactive communication
Curiosity to understand customer needs
A strong team player with a desire to win and grow business
Solar sales, design experience, or commercial bidding experience, all a plus
Benefit offerings during contract period include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
CRM Database Specialist
Service advisor job in Lakewood, CO
CRM Database Specialist
Compensation: $44 - $47/hour
Inceed has partnered with a great company to help find a skilled CRM Database Specialist to join their team!
Join a dynamic team focused on modernizing technology within an environmental consulting firm. This opportunity offers a collaborative and flexible work environment, perfect for those who thrive in a family-friendly atmosphere. The role is open to enhance CRM systems and support the marketing team in streamlining processes.
Key Responsibilities & Duties:
Maintain and improve CRM data accuracy and organization
Develop best practices for CRM tool usage
Coordinate with departments to sync information into Uninet
Design and run reports for business development metrics
Support marketing team in CRM implementation
Required Qualifications & Experience:
5+ years in project management with CRM implementation
Experience with Unanet or similar CRM platforms
Proven success in managing full lifecycle projects
Nice to Have Skills & Experience:
Experience in environmental, architectural, or engineering industries
Unanet-issued certificate for Administrator
Background in application development or systems integration
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Hybrid work schedule
Collaborative and friendly team environment
If you are interested in learning more about the CRM Database Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Customer Support Specialist
Service advisor job in Denver, CO
Customer Support & Onboarding Specialist (Spanish Preferred)
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred.
Key Responsibilities
Customer Support & Retention
Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly
Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls
Provide collections support to help customers pay their bills and ensure program understanding
Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed
Apply retention tools within guardrails to exceed customer expectations
Enrollment Validation & Onboarding
Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines
Maintain accurate records and customer notes in our systems
Spanish Support & Compliance
Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement
Tools, Quality, and Collaboration
Use Intercom to manage workload efficiently; contribute to saved replies and help center articles
Partner with the Customer Experience Lead/Manager on automation and workflow improvements
Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes
Core Proficiencies
Thrive in environments that are growing and changing and bring order to complex customer questions
Energized by helping thousands of customers adopt clean energy and see tangible savings
Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly
A problem solver at heart who works across teams, documents clearly, and follows through
Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods
Qualifications
2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus)
Strong phone presence and clear, concise writing
Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus
Ability to work Mountain Time hours with occasional late day coverage blocks
Bilingual English/Spanish strongly preferred
Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
Customer Support Specialist
Service advisor job in Denver, CO
Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians.
We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations.
This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels.
Responsibilities
Essential job functions include, but are not limited to:
Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management).
Investigate and troubleshoot more complex product issues, escalating critical matters appropriately.
Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform.
Educate customers on system functionality and guide them toward effective use and self-service resources.
Provide follow-up with customers to ensure full resolution and satisfaction.
Create and update customer-facing knowledge base articles and internal troubleshooting documentation.
Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution.
Act as a subject matter resource for junior support team members when needed.
Contribute feedback on support processes and tools to enable continuous improvement.
Maintain up-to-date product knowledge and participate in training to deepen expertise.
Education / Qualification
Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred.
Experience
3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry.
Demonstrated ability to manage complex customer cases from intake through resolution.
Experience using support platforms such as Zendesk.
Exposure to healthcare workflows and/or EMR/EHR software highly desirable.
Technical Competencies
Strong troubleshooting and problem-solving capabilities.
Familiarity with ticketing and case management systems (Zendesk preferred).
Ability to document and report software bugs clearly, including steps to reproduce.
Understanding of software applications in a healthcare or clinical environment.
Behavioral Competencies
Strong organizational and time management skills.
Excellent written and verbal communication, with a customer-centric approach.
Logical, methodical thinker with disciplined attention to detail.
Able to work independently and collaboratively within a team.
Adaptable and resilient in a fast-paced, evolving environment.
Some off-hours work may be required for deployments and emergency support.
We are headquartered in Denver, Colorado, and this role will be based onsite in Denver.
If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!
Guest Services Specialist
Service advisor job in Denver, CO
Staffing Now,
a division of SNI Companies
, is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services.
Job Description:
Responsible for guest intake duties and documentation of daily reports
Answer and directing incoming calls
Ensures common areas are stocked and neatly organized
Updates and completes daily reports regarding guests
Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other)
Requirements:
Associates Degree in a related area or the equivalent
2+ years of direct human service experience (paid or volunteer)
Customer/Client facing experience
Industrial Automation Solutions & Services Specialist
Service advisor job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for an Industrial Automation Solutions & Services Specialist to join our Rexel USA team in Denver, CO!
Industrial Automation Solutions & Services Specialist or Senior level:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities.
Summary:
The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.
What You'll Do:
* Meet or exceed sales goals of assigned technology offer
* Develop sales strategies, promotions, programs, and plans for sales growth
* Develop annual performance goals, objectives, and sales action plans
* Prepare periodic sales funnel, weekly sales reports, etc.
* Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
* Establish relationships with sales and customers to better understand sales potential
* Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
* Work with sales to establish joint strategies and activities
* Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
* Create and present technical and commercial training for internal and external customers
* Describe or demonstrate product to customers
* Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
* Acquire, use, and continuously develop personal technical knowledge
* Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
* Work with prospective customers to move projects through the sales cycle to conclusion
* Properly prepare for sales calls, customers events, etc.
* Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
* Actively participate in appropriate industry groups
* Mentor, train, and coach other Automation specialists. May act as a Team Lead
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* 5+ years of equivalent experience
* Electrical distribution industry or related experience required
* Valid Driver's License
* High School or GED - Required
* 4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
* Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
* Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
* Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
* Ability to mentor, train, and coach peers
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
* Up to 25 pounds - None
* Up to 50 pounds - None
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Handles or works with potentially dangerous equipment - None
* Travels to offsite locations - Frequently - 21% to 50%
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
For the state of Colorado only, the pay is $77,246.37 to $115,869.56, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Product Specialist Plan
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Service Advisor - Denver, CO
Service advisor job in Denver, CO
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. This role requires a deeply empathetic, organized, and brand-focused individual who thrives on creating positive interactions and seamless processes. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating flawlessly with the service production team. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise, from entry-level to senior advisor. Responsibilities Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Pay Disclosure Salary Range/Hourly Rate for Colorado Based Applicants: 19.99-28.56 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey.
Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyService Consultant
Service advisor job in Aurora, CO
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 80112
Subaru Service Advisor
Service advisor job in Aurora, CO
Employment Type: Full Time
Commissions
Pay Range:
$65,000 - $95,000 per year
The application window is expected to close on December 30, 2025
Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job - if you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you!
Our organization is a place with limitless advancement opportunities...if you're looking for a career, not just a job, we hope you will consider Schomp Automotive.
Responsibilities:
Initiate automotive services and repairs by ascertaining performance problems and services requested.
Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Requirements:
Automotive dealership Service Advisor experience required
Must possess and maintain a valid driver's license.
Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Why Schomp:
Full suite of insurances - medical, dental, life,
Pet insurance, you read that right, insurance for your furry or not so furry friends
401(k) with company match
Paid Time off - Vacation, sick and benefit days
Short term and long term disability
Accident insurance
On site Gym/ Gym reimbursement
Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice
Culture that values and recognizes
Committed to your career, leadership and development training
With all of the organizational growth, we offer a wealth of career opportunities
The best part of automotive: Employees are eligible for discounts on vehicles, parts and service
Schomp Automotive Group is an Equal Opportunity Employer
The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to ***************** or contact ************.
Auto-ApplyJuvenile Services Professional Hourly/On-Call
Service advisor job in Boulder, CO
Boulder County Community Services Department is seeking to hire 2 (two) Juvenile Services Professionals Hourly/On-Call.The Boulder Juvenile Assessment Center (JAC), a 24/7 facility, is the County's short-term detention and assessment center housing male and female detainees under the age of 18. This is a great opportunity to work directly with at-risk youth and to learn about the Juvenile Justice System in Boulder County including community partners such as law enforcement, probation department, social services, etc. and the juvenile court. The JAC embraces a strength-based and harm reduction practice to juvenile detention. The ideal candidate will enjoy working in a progressive detention setting and have experience or studies in corrections, social work, residential treatment, child advocacy, education, or working with underserved populations. The ideal candidate is also someone who can work in a team-oriented, fast paced, and trauma-informed environment.
These arehourly, non-benefitedpositions that will work 8-32 hoursper week in a varied/flexible schedule. As these are hourly positions, no set hours are guaranteed to applicants. Weekly minimum time commitment of one 8-hour shift with maximum time commitment up to five shifts a week depending on the needs of the facility and the availability of the applicant. These positions are intended to offer shift coverage and support for full-time employees. Applicants must be available and willing to work evenings, overnights, weekends and holidays.These positions will work out of1777 6th Street,Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are non-exempt(eligible for overtime).
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range: $25 - $28Hourly
Tentative Hiring Timeline:
* Phone Screening: Week of December 15th
* First Round Interviews: December 17th
* Reference Check: Week of December 15th
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
* Provide a safe and secure facility
* Attend court and act as representative of facility
* Complete detailed individual and family assessments and submit detailed reports to the court
* Conduct court appointed bond commissioner functions
* Conduct intakes
* Provide verbal and physical crisis intervention/de-escalation
* Conduct secure transports
* Oversee and provide structure programming for youth in custody
* Conduct perimeter/security checks
* Administer medications
* Assist in maintaining interagency/community relationships
* Performs related work, as required
* May be reassigned during emergency situations
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications andwill not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:
A high school diploma or equivalentand
1 (one) year of experience, either paid or volunteered, working directly with youth or an underserved population OR
1 (one) year of college coursework pursuant to a degree in psychology, sociology, social work, human services, law, criminology or a closely related field
DRIVER'S LICENSE:
* Applicants must have a valid driver's license and a clean driving record
* For more information regarding a clean driving record, please clickhere.
BACKGROUND CHECK& FINGERPRINTING:
* A job offer is contingent on passing a background investigation with fingerprinting; a CBI/FBI background check, and a Child Welfare/Trails check of the Child Abuse Registry
SPECIAL REQUIREMENTS:
* Applicants must be able to obtain Crisis Prevention and CPR/First Aid certifications within one year of hire and annually thereafter. *Training will be provided and paid for by the County
Supplemental Information
PREFERRED QUALIFICATIONS:
* Bilingual in English and Spanish
* Additional compensation will be provided based on the use of bilingual skills.
* One year of experience, either paid or volunteered, working directly with youth
* Twoyears of college coursework in psychology, sociology, social work, human services, law, criminology or a closely related field
KNOWLEDGE, SKILLS, & ABILITIES:
* Action-Oriented: Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of having to act with a minimum of planning
* Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting
* Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others maybe not as fortunate; demonstrates real empathy with the joys and pains of others
* Cross Cultural Sensitivity: Understands and can empathize with differences in people and cultures; is not judgmental about differences; respects differences; respects different value sets; handles and is comfortable with diversity
* Communication: Is able to communicate clearly and succinctly in a variety of settings and styles; can get messages across and have the desire effect
* Positive Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent their own interest and yet be fair to other groups; can solve problems with peers with minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employeeson the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
Technical Services Advisor
Service advisor job in Englewood, CO
Cutter Aviation is searching for an energetic and knowledgeable individual to manage client accounts on a personal and technical level, and to ensure a positive client experience. Individual will be responsible for maintaining client retention and fostering brand loyalty through customer-centric service during routine flight operations, maintenance, and any unforeseen ownership challenges by coordinating action plans with service centers until resolution. This position will support Cutter Aviation's clients for our Englewood, CO location. In addition, the Technical Services Advisor position will be responsible for the following Key Duties and Responsibilities.
KEY DUTIES AND RESPONSIBILITIES
Responsible for the Pilatus Maintenance Schedule, working closely with Aircraft Services management and Cutter Flight management to maintain the complete aircraft maintenance schedule.
Assists in the training of Pilatus mechanics
Oversee Pilatus maintenance work orders and billing
Provide regular customer updates
Maintain on time delivery schedule
Provides Technical Support to Cutter customers and the Pilatus Fleet owner/operators when required.
Collaborating with all department managers to provide the best possible customer service for Pilatus owner/operators.
Building Pilatus customer quotes and estimates.
Sustain growth as a motivated self-starter, proactive in identifying issues and areas for improvement
Aircraft Service Sales
STC Sales
Establish new business leads through proven networking capabilities among various communities
Creation of long term value, based on market opportunities and customer relationships
Develop and build working relationships with new and existing customers in order to understand their wants and needs around the aircraft.
Represent the company at trade exhibitions and networking events.
Other duties as required by Aircraft Services Management.
PERFORMANCE FACTORS
Attendance and Dependability: Employee must report to work at the scheduled time and seldom be absent or late. Employee must be able to complete work in an accurate, timely, thorough manner and be conscientious about assignments. Routinely exhibits a sense of urgency to get the job done.
Communication and Contact: Employee must communicate effectively both verbally and in writing with customers, colleagues and superiors. Must maintain strict confidentiality when dealing with sensitive information. Must be friendly, courteous and helpful at all times.
Relationship with Others: Employee must work effectively and relate well to others including superiors, colleagues and customers. Must consistently exhibit a positive and professional attitude when interacting with others. Must maintain constructive working relationships and seek to promote good employee morale.
Meeting Business Goals and Objectives: Employee must be able to set goals and objectives for themselves and to meet or exceed goals set by senior management.
Anticipated Application Close Date: 12/10/25
Requirements
Qualifications
Minimum Education Requirement:
High School Diploma or GED.
Minimum Work Experience / Requirements:
Prior experience working at a Repair Station, preferred
Excellent inter-personal skills required. Position has significant interaction with our customers and vendors, including new aircraft/engine manufacturers.
Excellent computer skills.
Microsoft office skills, including excel required.
Excellent customer service, organizational, and communication skills required.
Detail-oriented and be able to multi-task in fast-paced environment.
Experience with aviation maintenance software a plus.
Ability to arrive early or stay late as work load dictates, including an occasional Saturday if needed.
Other Requirements:
Ability to pass background / drug-screening test.
Clean driving record.
Ideal candidate will have the following work styles:
Being pleasant with others on the job and displaying a good-natured, cooperative attitude
Being reliable, responsible, and dependable, and fulfilling obligations
Attention to detail
Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations
Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace
A willingness to take on responsibilities and challenges
Being sensitive to others' needs and feelings and being understanding and helpful on the job
Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done
Persistence in the face of obstacles
Salary Description $100,000-$115,000/DOE
Experienced Service Writer
Service advisor job in Commerce City, CO
Job Description
Job Title: Commercial Truck Service Writer Company: American Truck Centers Job Type: Full-Time
$25 to $30 per hour depending on experience
About Us: American Truck Centers in Commerce City, CO is a leading commercial truck dealership known for dependable sales, service, and support. We specialize in helping truckers and fleet owners keep their vehicles running smoothly with fast, honest, and expert service. We're currently seeking a Commercial Truck Service Writer to join our growing team and help deliver top-tier customer support.
Job Summary:
As a Service Writer, you'll be the first point of contact for service customers. You'll help schedule repairs, write up service orders, and communicate between the customer and our service technicians to make sure jobs are completed accurately and on time.
Key Responsibilities:
Greet customers and assess their service needs
Open repair orders and gather all necessary vehicle and customer information
Coordinate with technicians to ensure proper diagnostics and repair timelines
Keep customers informed of repair status and estimated completion times
Review completed work with customers and close out service tickets
Handle warranty claims and coordinate parts needs with the parts department
Maintain clear and accurate service records
Qualifications:
Prior experience as a service writer or service advisor in the commercial truck, diesel, or heavy-duty equipment industry preferred
Basic knowledge of diesel truck systems and common repairs
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Comfortable using service software and computer systems
Valid driver's license
What We Offer:
Competitive pay based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
A supportive team environment with room for growth
Location:
American Truck Centers
6875 E 54th Pl,
Commerce City, CO 80022
Customer Service - Order Fulfillment
Service advisor job in Aurora, CO
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Customer Service Representative
Respond promptly and professionally to customer emails and phone calls regarding orders.
Process customer orders accurately and maintain electronic documentation and files.
Address and resolve customer issues, including product inquiries, shipment questions, and order discrepancies.
Assist customers with tracing or locating missing shipments.
Demonstrate professionalism and maintain a high level of customer service.
Uphold company values and contributes to a positive, team-oriented environment.
Complete required administrative tasks, including preparing reports and written correspondence.
Perform all system-related transactions and ensure all related paperwork is complete and accurate.
Preferred Qualifications
Two or more years of experience as a Customer Service Representative.
Strong attention to detail, problem-solving ability, and basic math skills.
Excellent written and verbal communication skills across all levels of an organization.
Experience working directly with customers in a service-focused environment.
Strong computer proficiency, especially with ERP systems and Microsoft Office products.
Proven ability to work effectively as part of a team.
Experience working with 3PL partners and trucking/shipping providers.
WORK ENVIRONMENT
The work environment is split between an office and warehouse setting, with some outdoor exposure during the workday. While performing the duties of this job, the employee is required to frequently move around the warehouse and may be exposed to various temperatures during the day. The noise level in this work environment may range from moderate to loud. This position works in proximity to operating equipment such as forklifts, trucks and lifts and may require the use of box cutters, scanners, hand carts, computer systems.
ABOUT MOZAIK:
Mozaik provides innovative, high-quality surface solutions to customers across the region. Our values focus on exceptional service, accuracy, teamwork, and continuous improvement. We offer competitive compensation, benefits, and opportunities for growth.
Customer Service Advisor
Service advisor job in Aurora, CO
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
Service Dispatcher
Service advisor job in Denver, CO
Eaton Sales and Service is currently seeking a Service Dispatcher based in our Denver, CO location.
Does this sound like you:
Do you have a solid work ethic?
Are you comfortable using a computer?
Does working for a 103-year-old, financially stable company on the cutting edge of new technology appeal to you?
Highly organized and able to multitask?
Excellent communication skills?
Job responsibilities:
Present yourself professionally as a representative of Eaton.
Scheduling and dispatching of service technicians across multiple states.
Communicating with management to resolve issues and satisfy requests for service.
Creating work orders.
Organize and prioritize calls according to urgency.
Higher starting pay with the following:
Two to three years of experience dispatching in a fast-paced environment while multitasking several schedules and priorities.
What Eaton provides you:
Paid time off
401(k) matching
Dental insurance
Health insurance
Health savings account
Vision insurance
Pay: Starting at $60k per year
Job type: Full Time
Schedule:
Monday through Friday
HVAC Service Dispatcher
Service advisor job in Indian Hills, CO
Job Description
Sanders & Johnson, Inc. is hiring a professional problem solver to join our Indian Hills, CO office as a full-time Plumbing and HVAC Service Dispatcher! We're looking for someone with a reliable work ethic, a desire to excel, and prior dispatch experience.
Pay: Our HVAC Service Dispatcher makes $22.00 - $25.00/hour, depending on experience.
Benefits:
401(k) retirement plan
PTO, sick leave, vacation time, and paid holidays
Health, dental, and vision insurance
Life and AD&D insurance
Opportunities for training and advancement
Direct deposit
A beautiful, dog-friendly office and a team with a sense of humor
Potential to work from home one day per week
YOUR ROLE:
Every day as our Plumbing and HVAC Service Dispatcher brings new opportunities to help others and make a positive impact! When you join us, you'll be responsible for:
Working a flexible 40-hour schedule, Monday through Friday
Answering incoming phone calls and effectively communicating with current customers, prospects, and field technicians
Maintaining a positive, polite, and professional attitude during every interaction
Learning about the caller's needs, answering questions about our services, and scheduling appointments
Efficiently dispatching technicians to jobs and coordinating their movements to support daily productivity
Completing accurate data entry and entering customer information into our dispatch software
Assisting with additional responsibilities like promoting service agreements and selling accessories over the phone
WHAT WE NEED FROM YOU
3+ years of dispatch experience
Ability to remain calm and professional during challenging interactions
Ability to follow up after requests and see projects through to completion
Proficiency with technology and modern dispatch software, preferably ServiceTitan
Analytical problem-solving skills
Attention to detail and organizational skills
Punctual, dependable, and trustworthy personality
Self-starter mentality with a fast-paced work ethic
Our ideal HVAC Service Dispatcher has some dispatch experience in a related trade and is familiar with coaching programs like Praxis S-10, Nexstar, and Blue Collar Success Group.
WE'RE EXCITED TO MEET YOU!
Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.
We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses.
We are a locally owned company and have great leadership who are personally interested in the success of the organization, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers.
Apply for this critical dispatch position using our initial application!
Service Dispatcher
Service advisor job in Parker, CO
Job Description
Be the heart of our team at Parker Heating and Air in Parker, CO!
Are you ready to join a company that values your skills and rewards your dedication? As our full-time Service Dispatcher, you'll enjoy a competitive pay range of $18-$32/hour and incredible benefits, including:
100% paid health insurance
100% paid Aflac supplemental insurance
401(k) plan with up to 5% company match
Paid vacations
New company vehicles and equipment
Flexible working hours
Company parties & events
Your ability to stay organized, communicate effectively, and provide exceptional customer service will shine in this role. If you thrive in dynamic environments and enjoy being the backbone of a team, this is your chance to make an impact every day.
WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS?
We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies.
We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge.
DO YOU MEET THESE QUALIFICATIONS?
Working knowledge of ServiceTitan
Experience with Microsoft Office, email, and internet
First-class customer service skills
Phone skills
Communication skills (in-person and over the phone)
Organizational and time management skills
Attention to detail skills
A desire to learn
Ability to consistently commute to Parker, CO
Dispatching experience (preferred)
Familiarity with the HVAC industry is preferred
WHAT WILL YOU DO AS A SERVICE DISPATCHER?
As our Service Dispatcher, your day is a rewarding mix of multitasking and meaningful work. Each day, you will:
Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians.
Updating and informing clients on maintenance requirements and new services.
Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible.
Providing basic office duties
READY TO APPLY AND ADVANCE YOUR CAREER?
If you think this Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. Good luck!
Automotive Dealership Service Employee
Service advisor job in Aurora, CO
Job DescriptionSalary: Hourly and or commission.
My name is Brandon; I am the Fixed Operations Director at Celebration Chevrolet. I started spinning wrenches when I was very young and I knew I wanted to be a great mechanic now referred to as a technician. Fortunately, I started to work for Ed Bozarth
in the Las Vegas market in 2012. I worked for a great service manager and when he
decided to slow down and retire, I was chosen for the position. When Ed retired and
sold the Las Vegas dealership I wanted to stay loyal to an organization that believed I
had what it took to do more and grow everyday so I moved to Colorado. I made learner
mistakes. I started paying above rate for technicians and raised the door rate too high.
I am going to keep the high pay but reduce the door rate by 20%. After all, isnt the most
important thing to a technician the number of hours available to flag?
Can you believe how much vehicles have changed!? Interesting fact, Chevrolet is the
high line manufacturer selling more vehicles over $70,000 than Mercedes and BMW
combined. You may ask how, well because the Silverado, Suburban, Tahoe, and lets
not forget the award-winning Corvette.
Take a look at what we have to offer:
2 stalls per technician that can average 60 hours per week, 3 stalls if 2
techs want to split time.
High flat rate hour pay based on A, B, C labor. Interesting fact, techs make
more money on B labor because they can turn more hours.
So far this year my top 5 techs are averaging between 85k to 120k and
averaging 240-300hours a month.
Our most senior tech has 53 years working for the company in this
building.
$10.00 an hour bonus for every hour flagged over 240 a month.
We now have openings for:
2 great techs, great hours available at a great rate!
Lube Technicians- Must want to move up to Apprentice Technician
Service Advisors - Commonly referred to as managers by customers. Big
Pay = Lots of hours
Parts counterman on Duty at 6:45am for the early risers.
High customer satisfaction is very important; in fact, we will give customers your name
so they can ask directly for you if they choose. You might as well fix it right the first time
and build a customer base.
IF YOU ARE WANTING A GREAT FUTURE AND CAREER, call me on my cell phone
today at *************!
Customer Service Advisor
Service advisor job in Longmont, CO
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************