Fields Chrysler Jeep Dodge RAM of Asheville is seeing a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five; Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
As a ServiceAdvisor, you will own our customers' experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Acceptable motor vehicle driving record according to dealership guidelines
Willing to submit to a pre-employment background check
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Sunday's off, Discounts on products and services
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: while performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear; frequently is required to stoop, kneel, crouch, or crawl; occasionally required to sit; must regularly lift and/or move up to 40 pounds; specific vision abilities required by this job include close vision, and depth perception.
$44k-78k yearly est. Auto-Apply 60d+ ago
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Service Advisor
Asheville Division
Service advisor job in Asheville, NC
As a ServiceAdvisor, you will own our customers' experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others.
Land Rover Asheville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to ensure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Acceptable motor vehicle driving record according to dealership guidelines
Willing to submit to a pre-employment background check
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear.
The employee frequently is required to stoop, kneel, crouch, or crawl.
The employee is occasionally required to sit.
The employee must regularly lift and/or move up to 40 pounds.
Specific vision abilities required by this job include close vision and depth perception.
Test driving customers' vehicles
Work Environment:
While performing the duties of the job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.
The noise level in the work environment is usually moderate.
$44k-78k yearly est. Auto-Apply 35d ago
Service Advisor - CDJR of Forest City
Friendship Automotive
Service advisor job in Forest City, NC
JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.
We're looking for an SERVICEADVISOR to join our team at FRIENDSHIP CDJR of Forest City.
Our ideal candidates are reliable, self-motivated, and enjoy working with people!
What You'll Do:
Promptly greet customers to obtain contact and vehicle information
Clearly document vehicle issues and customer concerns
Determine and recommend necessary maintenance or repairs
Prepare an accurate estimate for the cost of services
Monitor the service process and update customers frequently
Communicate completed services and charges to customers
Verify invoices and repair orders
Assist Service Manager as needed
Qualification Checklist:
A strong focus on providing the best customer service around
Excellent communication skills, both written and in person
The ability to work well in a process-driven environment
The desire to work in a fast paced position
A focus on detail and organization
A professional, well-groomed personal appearance
Compensation and Benefits:
Compensation for this position is driven by incentives and commission and includes guaranteed monthly income.
You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
Apply online TODAY at Friendshipcars.com! Please note that only well qualified candidates will be contacted for further consideration.
$44k-79k yearly est. Auto-Apply 60d+ ago
Service Advisor - Paving, Aggregate and Environmental Division
Hills MacHinery Company LLC
Service advisor job in Mills River, NC
This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions. Essential Functions
• Provide service information to customers, schedule customer service needs, add segments to work orders containing job information
• Assist in the appraisal and quote process for equipment repair
• Coordinate parts and labor requirements with Service Manager for work orders
• Assist in scheduling shop assignments, field service work and delivery of equipment
• Establish or adjust work procedures to meet schedules and deadlines
• Conduct opening and closing of work orders
• Provide clerical assistance, including some correspondence and data entry
• Develop positive customer relations by accurately communicating repair status and charges for equipment repairs
• Greet service customers and answer calls to schedule service appointments
• Advise customers of estimated service and repair costs
• Review details of service/repair invoice to ensure customer understanding of services provided
• Communicate progress of repair/service orders
Qualifications
• High school diploma or equivalent required
• 2-4 years experience in automotive/construction service administrator role with college or technical school certificate/degree preferred
• Proficient computer skills, including experience with Excel
• Excellent customer service/communication skills
$44k-78k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor
Asheville Ford Lincoln
Service advisor job in Asheville, NC
At Asheville Ford Lincoln we are looking for a ServiceAdvisor. We are a large facility that includes a Quicklane, Service, Sales Department and Body Shop. We are locally owned and operated and have partnerships with many local charities and community organizations.
What we offer:
Free Health Insurance Option Available
HSA company match contribution
Dental, and Vision Insurance
Short and Long Term Disability Insurance
401k options available
Paid Vacations and Holiday Pay
Employee appreciation celebrations
Career advancement opportunities, promote from within
Employee Discounts on products and services
Family owned and operated
Long term job security
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Nissan, Kia, Volvo, Honda, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 5 states (Georgia, South Carolina, North Carolina, Texas, and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$35k-48k yearly est. Auto-Apply 18d ago
Service Advisor
Freedomroads
Service advisor job in Hendersonville, NC
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 27d ago
Service Advisor
Spruce Pine Chevrolet GMC
Service advisor job in Spruce Pine, NC
Job Description
Meets and Greets customers in a timely, manner and begins to build a relationship with the customer by obtaining their vehicle information
Collects the customers vehicle issues accurately and clearly on the repair order
Adviser will refer to service history, complete a walk around to inspect vehicle, and recommend additional services to the customer
Advise customers on preventative maintenance of their vehicle and value of maintaining the vehicles in accordance to manufacturers specifications
Provide a complete and accurate written and electronic cost estimate for labor and parts
Contact customers regarding any changes that may be made during the repair process to the estimate or time frame promised
Review every repair order before contacting the customer to make sure work is completed, and authorization is noted
Closes repair orders in a timely manner
Explains the work performed on customers vehicle and all charges to the customer
Implements a quality control process to eliminate comebacks
Maintains high customer satisfaction standards
$44k-80k yearly est. 17d ago
Bike Shop Service Writer
Peachtree Bikes 4.7
Service advisor job in Asheville, NC
About Us
Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team.
Join Our Team
Motion Makers is hiring a Service Writer to join our passionate team at our Asheville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment.
We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels.
Position Overview
As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride.
Key Responsibilities
Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul.
Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians.
Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance.
Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs.
Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components.
Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow.
Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup.
Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience.
What You'll Bring
Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance.
Customer Service Skills: Friendly, approachable, and able to build trust with customers.
Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records.
Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required.
Team Player: Willing to collaborate with technicians, sales associates, and other team members.
Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms.
Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns.
Why Work With Us?
Competitive hourly pay plus profit sharing bonus
Employee discounts on Specialized bikes, gear, and accessories.
Access to demo bikes for personal use.
Growth opportunities for those passionate about careers in the bike industry.
Be part of a supportive and inclusive team.
Share your love of cycling with customers every day.
$29k-37k yearly est. Auto-Apply 60d+ ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Service advisor job in Tigerville, SC
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Specialist, People Services
Cottonwood Springs
Service advisor job in Sylva, NC
People Services Specialist (HR)
Schedule: Full-time, Days (Monday-Friday)
Your experience matters
Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
People are our passion and purpose. Join a workplace where you are valued for who you are-not just for what you do. The People Services Specialist plays a key role in supporting employees and leaders by connecting them with essential resources throughout their employment at Harris Regional Hospital. This position assists with new-hire orientation, badge creation, job fair participation, and other core People Services functions.
The Specialist also supports People Services (HR) projects and HRIS data and systems, helping new employees navigate HR platforms such as Oracle, UKG, and ServiceNow.
How you'll contribute
A People Services Specialist who excels in this role:
Assist in Orientation activities, badge creation, attending job fairs and other important PS/HR functions.
Assist in PS/HR related projects and HRIS data and systems.
Helps new employees understand PS/HR related systems (Oracle, UKG, ServiceNow, etc.)
Attend and participate in staff meetings, in-service, projects and committees as assigned.
Adheres to and supports policies and procedures for Harris Regional Hospital and Swain Community Hospital.
Work scheduled shifts including overtime, when necessary.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have an associate's degree or experience in lieu of education.
Previous experience in Human Resources required.
Previous healthcare HR experience preferred.
Preferred skills/knowledge: FLSA, FMLA, records management, deescalation techniques, and AA/EEO compliance.
Knowledge of Oracle & UKG preferred.
More about Harris Regional Hospital
Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.
EEOC Statement
“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$30k-52k yearly est. Auto-Apply 19d ago
Experienced Assistant Service Manager
Anderson Automotive Group 4.3
Service advisor job in Asheville, NC
Join our team:
Fred Anderson Automotive Group is looking for an Automotive ServiceAdvisor for our Nissan of Asheville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success
What we have to offer:
· A culture of caring, belonging, and respect for everyone
· Managers that people want to work with
· Career growth and advancement
· Leadership development, innovative training and learning systems
· Competitive compensation plans
· 401k retirement plans with company match
· Comprehensive health benefits packages, including telehealth and behavioral health services
· Paid employee referral, recognition, and bonus programs
· Paid time off, bereavement, and vacation benefits
· Industry leading maternity and paternity leave
· Employee discounts on parts, service, vehicle purchases, and local entertainment
What we are looking for:
· Individuals with friendly and outgoing personalities
· Ability to build rapport and follow up with guests throughout the service process
· Possess strong communication and organizational skills
· Assist customers in maintaining vehicles according to manufacturer standards
· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance
· Strong focus on providing the highest level of customer service to our guests
· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards
· Individuals with prior sales, customer service, or hospitality experience
· Valid driver's license with acceptable motor vehicle record is required
· Highschool diploma or equivalent
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
$35k-46k yearly est. Auto-Apply 14d ago
Customer Service Associate
Variety Stores LLC
Service advisor job in Morganton, NC
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$22k-30k yearly est. 12d ago
Waldrop Mechanical Services - Dispatcher
Waldrop Inc.
Service advisor job in Greer, SC
Job DescriptionDescription:
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements:
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$25k-33k yearly est. 24d ago
Waldrop Mechanical Services - Dispatcher
Waldrop 4.2
Service advisor job in Greer, SC
Full-time Description
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$24k-30k yearly est. 60d+ ago
Substance Use Specialist for CST Adult Services - LCAS, LCASA, CADC
A Caring Alternative
Service advisor job in Morganton, NC
!
Position Status: Full Time
Licensure/Certification Requirements: LCAS, LCASA, CADC
A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support.
To more about us, visit our website at **************************
Why apply at A Caring Alternative?
We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another's culture.
Competitive Payrates! We offer a competitive rate of pay.
Work related mileage is paid tax free.
Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others.
Strong Core Values! Join our values-based, family-owned company with a culture that we care.
Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance.
Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company.
Qualifications
Seeking a Substance Use Professional to work with adults as a part of a Community Support Team. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore an individual's ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the individual's community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal.
Job Duties include:
Provides psychoeducation as indicated in the PCP
Assists with crisis interventions
Assists the Team Lead with behavioral and substance use disorder treatment interventions
Assists with the development of relapse prevention and disease management strategies
Conduct comprehensive substance use assessments considering the relationship between substance use and mental health
Basic Requirements:
Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.
Valid driver's license, auto insurance coverage and reliable transportation
Pass criminal background check and other regulatory checks
Provide proof of your education
Education and Experience Required:
A bachelor's degree in Human Services, Social Work, Special Education, or other closely related Human Services area
One (1) year of professional experience with the adult mental health population
Licensure/Certification Requirements: LCAS, LCASA, CADC
Resume must include degree earned (major & minor), graduation month & year, relevant employment dates including month and year, and populations served.
Benefits! We offer a comprehensive benefits package for full time employees.
Company laptop provided for most positions
401(k) & Roth retirement plans
Company matching 401(k) & Roth
11 paid holidays
Direct deposit
Paid Time Off accrual begins upon hire, 100 hours first year
Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days
Company paid Life Insurance policy
Short term & long-term insurance available
Employee Assistance Program for free financial, emotional & legal help
A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.
We are an equal opportunity employer.
$30k-53k yearly est. 16d ago
Service Advisor
Fields Chrysler Jeep Dodge
Service advisor job in Asheville, NC
Job Description
Fields Chrysler Jeep Dodge RAM of Asheville is seeing a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five; Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
As a ServiceAdvisor, you will own our customers' experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Acceptable motor vehicle driving record according to dealership guidelines
Willing to submit to a pre-employment background check
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Sunday's off, Discounts on products and services
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: while performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear; frequently is required to stoop, kneel, crouch, or crawl; occasionally required to sit; must regularly lift and/or move up to 40 pounds; specific vision abilities required by this job include close vision, and depth perception.
$44k-78k yearly est. 17d ago
Service Advisor - CDJR of Forest City
Friendship Auto
Service advisor job in Forest City, NC
JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.
We're looking for an SERVICEADVISOR to join our team at FRIENDSHIP CDJR of Forest City.
Our ideal candidates are reliable, self-motivated, and enjoy working with people!
What You'll Do:
* Promptly greet customers to obtain contact and vehicle information
* Clearly document vehicle issues and customer concerns
* Determine and recommend necessary maintenance or repairs
* Prepare an accurate estimate for the cost of services
* Monitor the service process and update customers frequently
* Communicate completed services and charges to customers
* Verify invoices and repair orders
* Assist Service Manager as needed
Qualification Checklist:
* A strong focus on providing the best customer service around
* Excellent communication skills, both written and in person
* The ability to work well in a process-driven environment
* The desire to work in a fast paced position
* A focus on detail and organization
* A professional, well-groomed personal appearance
Compensation and Benefits:
* Compensation for this position is driven by incentives and commission and includes guaranteed monthly income.
* You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
Apply online TODAY at Friendshipcars.com! Please note that only well qualified candidates will be contacted for further consideration.
$44k-79k yearly est. 60d+ ago
Automotive Service Advisor
Asheville Ford Lincoln
Service advisor job in Asheville, NC
Job Description
At Asheville Ford Lincoln we are looking for a ServiceAdvisor. We are a large facility that includes a Quicklane, Service, Sales Department and Body Shop. We are locally owned and operated and have partnerships with many local charities and community organizations.
What we offer:
Free Health Insurance Option Available
HSA company match contribution
Dental, and Vision Insurance
Short and Long Term Disability Insurance
401k options available
Paid Vacations and Holiday Pay
Employee appreciation celebrations
Career advancement opportunities, promote from within
Employee Discounts on products and services
Family owned and operated
Long term job security
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Nissan, Kia, Volvo, Honda, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 5 states (Georgia, South Carolina, North Carolina, Texas, and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$35k-48k yearly est. 18d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Service advisor job in Tigerville, SC
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 15h ago
Bike Shop Service Writer
Peachtree Bikes 4.7
Service advisor job in Hendersonville, NC
About Us
Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team.
Join Our Team
Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment.
We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels.
Position Overview
As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride.
Key Responsibilities
Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul.
Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians.
Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance.
Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs.
Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components.
Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow.
Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup.
Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience.
What You'll Bring
Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance.
Customer Service Skills: Friendly, approachable, and able to build trust with customers.
Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records.
Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required.
Team Player: Willing to collaborate with technicians, sales associates, and other team members.
Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms.
Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns.
Why Work With Us?
Competitive hourly pay plus profit sharing bonus
Employee discounts on Specialized bikes, gear, and accessories.
Access to demo bikes for personal use.
Growth opportunities for those passionate about careers in the bike industry.
Be part of a supportive and inclusive team.
Share your love of cycling with customers every day.
How much does a service advisor earn in Asheville, NC?
The average service advisor in Asheville, NC earns between $34,000 and $102,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Asheville, NC
$59,000
What are the biggest employers of Service Advisors in Asheville, NC?
The biggest employers of Service Advisors in Asheville, NC are: