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Service advisor jobs in Beaverton, OR - 902 jobs

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  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    Service advisor job in Beaverton, OR

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities * Conduct research and analysis on customer needs, market trends, and competitive activity. * Execute rapid testing protocols with real and synthetic customers to validate concepts. * Synthesize findings into actionable recommendations for prioritization and launch. * Collaborate with design, product, and marketing functions to shape propositions. * Assist in building business cases for high-priority growth opportunities. What Success Looks Like * Producing insight and recommendations that directly shape client growth decisions. * Effectively applying proprietary methods to accelerate and de-risk validation. * Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: * Demonstrated consulting experience with client-facing delivery. * MBA or relevant innovation program experience a plus. * Strong research and analysis skills. * Exposure to concept testing, prototyping, or agile product/service development. * Excellent communication and collaboration skills. * Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Washington $80,200 to $180,300 Locations
    $51k-64k yearly est. 2d ago
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  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in Longview, WA

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 98632
    $50k-120k yearly 60d+ ago
  • Financial Services Consultant

    Sunset Imports Inc.

    Service advisor job in Beaverton, OR

    Porsche Beaverton is seeking an experienced and results-driven Financial Services Consultant (F&I) to join our high-performing team supporting both Porsche Beaverton and Audi Beaverton. This shared F&I team represents two of the most respected premium brands in the world, Porsche and Audi, and delivers a seamless, transparent, and luxury-level client experience across both dealerships. In this key role, you will guide clients through financing and protection options, secure competitive approvals through our network of lenders, and help them protect their new investment with tailored F&I products. You will uphold the precision, integrity, and hospitality that define these iconic brands. Key Responsibilities: Deal Structure and Processing: Meet with clients after vehicle selection to review financing and leasing options. Obtain approvals from preferred lenders and ensure all documentation is complete, accurate, and compliant. Product Presentation and Sales: Conduct professional and engaging F&I interviews. Build rapport and confidently present high-value protection options including VSC, GAP, tire and wheel, appearance, PPM, and others. Profitability and Compliance: Structure deals that align with client goals while maximizing profitability within strict compliance standards. Maintain full adherence to state and federal F&I regulations. Client Experience: Deliver a polished, premium experience that reflects the Porsche and Audi brands, ensuring every transaction is efficient, transparent, and customer-focused. Collaboration and Training: Partner with Sales teams at both Porsche and Audi Beaverton to enhance deal quality, improve credit application accuracy, and elevate overall delivery standards. What we're looking for: Minimum 2 years of F&I or Finance Manager experience in a franchised dealership. Luxury or high-line brand experience is strongly preferred. Proven record of achieving high PVR and product penetration while maintaining exceptional CSI results. Strong understanding of automotive finance, leasing, and lender programs with the ability to explain complex terms clearly. Excellent communication, closing, and relationship-building skills. High integrity and professionalism in all interactions. Valid driver's license with a clean driving record. Must pass background and drug screening. Compensation and benefits: Earnings Potential: Performance-based income. Top performers typically earn $180,000 to $225,000+ annually. Medical, Dental, and Vision insurance, with optional supplemental coverage for additional peace of mind. Life insurance coverage. Paid Time Off (PTO) after 90 days of employment. Paid holidays. Career growth opportunities within the Sunset Family dealership network. Manufacturer-certified training programs. Employee vehicle purchase and service discount programs. 401(k) retirement plan. If you are ready to represent two of the world's most respected performance-luxury brands and thrive in a high-expectation, high-reward environment, apply today! Sunset Imports is an Equal Opportunity Employer, dedicated to maintaining a drug-free workplace. All employment is contingent on successful completion of a drug test and background screening. We participate in E-Verify.
    $37k-73k yearly est. Auto-Apply 3d ago
  • Environmental Services Specialist I

    Columbia County, or 4.6company rating

    Service advisor job in Saint Helens, OR

    Job Description Announcement# 2025-034 The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union. Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality. DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control. EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements. DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified. KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval. Ability to: Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records. Express ideas effectively, both verbally and in writing. Use sound judgment. Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity. Work independently and as part of a team. Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered. Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public. Perform natural resources field and research investigations and develop mitigation measures. Effectively conduct inspections related to the program. Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations. Join our team - Columbia County online application must be completed - Apply today! ************************ All successful candidates will be required to pass a pre-employment background screening prior to hire.
    $29k-33k yearly est. 15d ago
  • "Top Dog" Service Advisor

    Lum's Auto Center

    Service advisor job in McMinnville, OR

    Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status? We are looking for a talented service advisor to join our team of all-stars. We have fun and unique system that produces extraordinary results. Do you have the horsepower to join our team? Are you ready to be challenged AND rewarded? Take a U-turn from the usual and bring your "TOP DOG" results to a dealership that is ready to reward them. TOP DOGS in our industry deserve great pay and good benefits. Lum's GMC believes in paying for performance. Qualifications Be a top performer Have a winning attitude Be prepared to show us your results Say NO to neutral and apply today. The Lum Family of Dealerships. CARS.KINDNESS.COMMUNITY.
    $31k-55k yearly est. 4d ago
  • Automotive Service Advisor

    Casey's Independent Auto Repair 3.8company rating

    Service advisor job in Vancouver, WA

    Job Description Casey's Independent Auto Repair in Vancouver, WA is looking to hire a full-time Automotive Service Advisor to act as the liaison between our customers and our mechanics. Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? If so, please read on! Our service advisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms. If this sounds like the right opportunity for you, apply today! ABOUT CASEY'S INDEPENDENT AUTO REPAIR At Casey's, it's our professionalism that sets us apart from the rest! We are a full-service auto repair and maintenance facility that has been serving Vancouver and the surrounding areas since 1989. Our goal is to provide our community with high-quality services without breaking the bank. We pride ourselves on making sure every service is done correctly and on time every time! We understand that having a vehicle repaired can be stressful sometimes, so we make sure to do everything possible to ensure that our clients have a positive experience with us. Our Automotive Service Excellence (ASE) certified technicians are skilled professionals who take pride in their work! Our shop is clean and well-equipped, making completing auto repairs and maintenance a breeze. The culture we cultivate is extremely tight-knit and supportive. Our team is family to us! In addition, we provide generous wages, benefits, and perks! A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR In this vehicle advisory position, you are the cornerstone of our customers' experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner. You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care! QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR 2+ years of experience in a similar position Customer service skills Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position! WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required. ARE YOU READY TO JOIN OUR TEAM? If you can provide exceptional customer service and feel that you would be right for this advisory job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 98662 Job Posted by ApplicantPro
    $36k-43k yearly est. 28d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Portland, OR

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $32k-39k yearly est. 8d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Service advisor job in Salem, OR

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 18-25 Hourly Wage PI4f47093c4efb-31181-39512250
    $28k-37k yearly est. 7d ago
  • Automotive Customer Service Advisor - 2231

    Tupeloms

    Service advisor job in Sandy, OR

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available:
    $33k-41k yearly est. 3d ago
  • Customer Service Representative

    Creative Financial Staffing 4.6company rating

    Service advisor job in Oregon City, OR

    a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Customer Service & Logistics Specialist Company: Confidential Pay: $22-$25 per hour (DOE) Location: East Portland Metro Area Are you eager to learn, grow, and build a long‑term career with an organization experiencing significant growth? Our client stands out in their industry for delivering top‑quality customer service, and they are looking for someone who shares that same commitment to excellence. We are seeking a highly organized, customer‑focused professional to support Domestic and International B2B customers. This role is ideal for someone who enjoys problem‑solving, and is motivated by helping customers succeed. Position Overview In this role, you will support customers by providing timely communication, managing logistics, and ensuring accurate documentation for domestic and international shipments. You will collaborate with cross‑functional teams, navigate country‑specific requirements, and help resolve customer challenges-all while maintaining a high level of integrity and professionalism. Key Responsibilities Provide timely and professional communication regarding order status, availability, pricing, shipping details, credit issues, returns, and general customer needs Route domestic and international shipments using the most reliable and cost‑effective methods Plan international shipment routes while considering freight forwarder and country-specific requirements Enter accurate shipment handling instructions Assist customers with documentation and regulatory compliance Pre‑advise destinations for shipments requiring special attention (import permits, formal entry, etc.) Resolve customer challenges, including delays, missing shipments, or price adjustments, with urgency Support the creation and review of proposals, contracts, sales orders, and purchase orders Determine product classifications and export license requirements Required Skills & Competencies Proven customer service experience Strong written and verbal communication skills Professional phone and email etiquette Creative problem‑solving and conflict‑resolution abilities Ability to work effectively with cross‑functional teams Technical Skills Proficiency in Microsoft Outlook, Excel, PowerPoint, and Word Strong typing and data entry skills ERP experience, ideally with Navision Experience & Education 2-3 years of customer service experience High School Diploma or GED required Associate's or Bachelor's Degree a + Compensation & Benefits Pay: $22-$25 per hour Medical and dental insurance Life and disability insurance Paid vacation and sick leave 401(k) with company match Opportunity to grow with a company that values internal development
    $22-25 hourly 13h ago
  • Service Writer / Advisor

    Pape MacHinery Inc.

    Service advisor job in Aurora, OR

    Job DescriptionPAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - DONALD, ORSERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Donald, OR. At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! WHAT YOU'LL DO As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude. This team member will work Monday- Friday plus rotating Saturdays during the busy season (March - October). WHAT YOU NEED: Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs. Excellent customer relations and communication skills- This team member will work with customers, mechanics, and other store personnel. The ability to both delegate and take Ability to perform at a high level in a fast-paced and team-oriented environment. Mechanical aptitude and familiarity with the agriculture industry. Compensation: $22.67-32.87/hr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
    $22.7-32.9 hourly 20d ago
  • Residential Sales and Service Consultant

    Ziply Fiber

    Service advisor job in Beaverton, OR

    Residential Sales & Service Consultant Union: IBEW 89 Last day for internals 1\/30\/26 Rate of Pay: $17.00 to $18.17 hourly DOE Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs. At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state\-of\-the\-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: O ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment. Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Sell Ziply products and services. Retain current customers. Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services. Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save\/service order activity in an accurate and timely manner. Accurately compute and quote customer monthly charges, non\-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs. Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment. Utilize billing system to assist customers in a wide range of billing transactions. Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution. Providing a best\-in\-class customer service experience. Troubleshoot customer issues through satisfactory resolution. Respond to social media messages from customers on various platforms. Work efficiently according to Call Center metric demands. Always maintain a professional demeanor. Perform multi\-tasking between systems for customer support. Assist with training and peer coaching as assigned by supervisor. Performs other duties as required to support the business and evolving organization. Qualifications: High school diploma or general education degree (GED) required. Prior experience in customer service, sales, social media, or collections preferred, but not required. Basic Proficiency with Microsoft Office Suite. Understanding of database programs preferred. Intermediate computer competency. Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Ability to multi\-task and collaborate effectively with other personnel to meet deadlines. Strong verbal and written communication, attention to detail, and organizational skills. Ability to work within critical deadlines. Ability to adjust to rapidly changing priorities and schedules. Ability to provide excellent customer service. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and\/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi\-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self\-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self\-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Diverse Workforce \/ EEO: Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non\-job\-related handicap or disability or any other legally protected status. Ziply Fiber requires a pre\-employment background check as conditions of employment. Ziply Fiber may require a pre\-employment drug screening. 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    $17-18.2 hourly 34d ago
  • Customer Service Advisor

    Radius Recycling

    Service advisor job in Vancouver, WA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 11d ago
  • Financial Services Consultant I

    Oregon State Credit Union 3.6company rating

    Service advisor job in Portland, OR

    Do you thrive in a dynamic environment where you can make a meaningful impact on people's financial well-being? Join our team as a Financial Services Consultant and be a part of a community-focused credit union that values integrity, unsurpassed service, and member focus. We are expanding into a new geography and are looking for like-minded individuals to join us and help build our brand in a new community. As a Financial Services Consultant I, you will play a crucial role in helping our members build and maintain a solid financial foundation. This includes opening new membership accounts, consulting with members on consumer lending needs and educating them on available products and services relevant to their situation, researching inquiries and ensuring follow-through to resolution, and handling basic transactions such as deposits and withdrawals. The Financial Services Consultant is heavily relationship-based role with a strong focus on getting to know our members personally to better understand their needs and provide tailored financial solutions that are in their best interest. The ideal candidate has a strong consulting and customer service background, a collaborative spirit and is passionate about helping others achieve their goals. What you will need to be successful: At least one year of relevant customer service experience required with prior consulting and sales experience highly preferred High School Diploma or GED equivalent required Positive attitude and proven ability to drive sales through excellent service Strong interpersonal skills with the ability to communicate effectively required Demonstrates strong aptitude to problem solve independently and resolve challenges using available resources Excellent organizational skills with the ability to prioritize and manage time successfully Prior cash handling experience and general computer skills highly preferred Bilingual English/Spanish preferred Ways we'll appreciate you: A collaborative and positive workplace culture and a supportive team Initial and on-going training with promotion and career advancement opportunities Competitive wages, bonuses, paid holidays and paid time off 401k Plan with a generous credit union match! 100% credit union paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available Tax-saving Flexible Spending and Health Savings Plans Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more! Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service and care you'll provide for our members is at the very heart of our business and critical to both our members' and the credit union's financial success. Work type: Full-time, On-Site and Non-ExemptSchedule: Must be available for work Mon-Fri between the hours of 8 am and 6:15 pm Compensation: $20-23/hr DOE + bonus and incentives Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities. The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.
    $20-23 hourly 3d ago
  • Service Dispatcher in HVAC Company

    Sun Glow Inc.

    Service advisor job in Portland, OR

    Job Description Sun Glow Inc. has been providing high-quality HVAC services to the residents and business owners in Portland for more than 51 years. Currently, we're looking for a Service Dispatcher to join our team! The candidate we are looking for must be an excellent communicator, have a positive attitude, and be self-motivated. Must be flexible, able to multi-task, and have the capacity to work calmly in a fast-paced environment. We offer excellent benefits and competitive wages! Primary Job Function: Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Work Hours: 8:00 am to 5:00 pm, Monday through Friday, with occasional overtime as required Pay Scale: Starting at $25.00 and up per hour, depending on experience Our Benefits: 100% medical insurance coverage for the employee 100% dental insurance coverage for the employee 100% vision insurance coverage for the employee 401K with a 4% company match 2 weeks of paid vacation starts accruing on day one but is available for use after 90 days 7 paid holidays 40 HRS sick time accrued per year Required Qualifications: Advanced customer service skills Ability to multi-task Geographical knowledge of service area or map reading skills Knowledge of the industry is recommended but not required Intermediate computer skills (proficiency with MS Word, Excel, Outlook) 5 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience Desired Qualifications: Working knowledge of the HVAC industry 3+ years of HVAC dispatcher experience 5+ years of dispatching experience Advanced level knowledge of software technologies, such as iOS, Android, and Windows OS
    $25 hourly 6d ago
  • Field Service Dispatcher

    PapÉ Jobs

    Service advisor job in Tigard, OR

    PAPE' MATERIAL HANDLING, INC. - TIGARD, OR FIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Tigard, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Service Dispatcher, you will ensure that our field technician crew is scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED: Excellent communication, customer relations, and data entry skills. Computer proficiency, including experience with Excel and Word. Technical knowledge of equipment and dispatching experience is preferred. Compensation: $28+/hr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
    $28 hourly 18d ago
  • Passenger Service Dispatcher

    Icims Organic Zipapply

    Service advisor job in Portland, OR

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Pay Rates: $21.00 per hour ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $21 hourly 14d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service advisor job in Salem, OR

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 18d ago
  • Service Writer

    Oregon Equipment Sales LLC 3.9company rating

    Service advisor job in McMinnville, OR

    Job DescriptionDescription: Service Administrator / Service Coordinator Are you organized, detail-oriented, and enjoy keeping things running smoothly behind the scenes? Do you like helping customers, supporting a busy service team, and taking pride in getting things right ? If so, we'd love to meet you! The Service Administrator plays a key role in our Service Department-supporting technicians, assisting customers, and working closely with the Service Manager to keep daily operations on track. This is a great opportunity for someone who enjoys variety, teamwork, and learning something new every day. The Daily: Welcoming customers with a friendly attitude-both in person and on the phone Scheduling technician jobs and keeping the service calendar organized Opening and managing work orders in CDK, including: Verifying customer and equipment information Checking warranty coverage and open recalls Reviewing technician time slips for accuracy Running reports to help track shop performance and service metrics Coordinating customer pickups and equipment deliveries Reviewing completed technician work orders: Reading technician notes Making sure all parts are ordered, received, and properly accounted for Closing work orders to the correct accounts (customer pay, internal, or non-revenue) Processing customer payments accurately and efficiently Assisting the Service Manager and providing backup phone coverage when needed Weekly: Checking for open warranty recalls Reviewing Work in Progress (WIP) to make sure nothing gets missed Following up with customers after deliveries and service work Taking photos of service projects for marketing and promotional use Monthly: Reviewing WIP with the Service Manager Running reports for customers with expiring warranties Sending out friendly reminder postcards to customers Requirements: What We're Looking For: A positive, can-do attitude and willingness to learn Strong attention to detail and great organizational skills Good memory and ability to keep track of multiple tasks An accounting background or understanding of general ledger accounting Comfort using Excel, including: Formatting spreadsheets Basic formulas and VLOOKUPs Combining data from multiple worksheets Experience answering phones and scheduling appointments Experience with customer billing and payment processing Reliable, dependable, and self-motivated Friendly and professional with customers and coworkers Bilingual skills are a plus (but not required!) Why You'll Love This Role: You'll be a key part of a supportive service team No two days are the same-there's always something new to learn You'll work closely with technicians, management, and customers Your attention to detail truly makes a difference in daily operations What we have to offer: Medical, Dental, Vision insurance 401K+employer match 8 paid holidays PTO Employee discounts Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
    $27k-36k yearly est. 10d ago
  • Customer Service Advisor

    Radius Recycling

    Service advisor job in Vancouver, WA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 11d ago

Learn more about service advisor jobs

How much does a service advisor earn in Beaverton, OR?

The average service advisor in Beaverton, OR earns between $23,000 and $71,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Beaverton, OR

$41,000

What are the biggest employers of Service Advisors in Beaverton, OR?

The biggest employers of Service Advisors in Beaverton, OR are:
  1. George's
  2. Royal Moore Auto
  3. Gee Automotive Companies
  4. Tesla
  5. Foundation Partners
  6. Meineke Car Care
  7. Sunset Imports Inc.
  8. Tulip Cremation
  9. Caliber Collision
  10. Camping World
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