Customer Service Sales Support
Service advisor job in Omaha, NE
Key Responsibilities:
Customer Service
Serve as a primary contact for customer inquiries via phone, email, and chat.
Provide product information, pricing details, availability, and order status updates.
Resolve customer issues efficiently and escalate complex matters to the appropriate departments.
Maintain detailed customer records and ensure accurate data entry within CRM or ERP systems.
Manage returns, replacements, and warranty requests according to company policies.
Sales Support
Assist sales representatives with quotes, proposals, contracts, and order documentation.
Prepare and process purchase orders, sales orders, invoices, and shipping documents.
Track open orders and follow up on pending items with internal teams such as production, logistics, and finance.
Support sales reporting by compiling data, generating dashboards, and monitoring performance metrics.
Coordinate with marketing for sales materials, product catalogs, and promotional campaigns.
Communication & Coordination
Collaborate across departments to ensure accurate order fulfillment and customer satisfaction.
Communicate changes in product availability, lead times, or special requirements to both customers and internal teams.
Schedule and support customer meetings, demos, and follow-ups for the sales team.
Administrative Duties
Maintain organized files, order records, and customer databases.
Assist in updating pricing sheets, product lists, and internal documentation.
Support onboarding of new customers or distributors with required forms and documentation.
Qualifications:
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customer service, inside sales, or sales support.
Strong communication and interpersonal skills.
Proficiency in CRM/ERP systems (Salesforce, NetSuite, SAP, or similar).
Excellent organizational and time-management abilities.
Strong problem-solving skills and attention to detail.
Ability to multitask and work in a fast-paced environment
Service Advisor
Service advisor job in Omaha, NE
As the season is changing, so is Cornhusker International Trucks, Inc. Our Omaha Service department is adding a Wednesday thru Saturday shift to best meet the needs of our customers!
If you are currently working as a diesel, or automotive technician with several years of diagnostic and repair experience and you're looking for the next step in your career along with an extended weekend!
We have a great career opportunity available for you to become our next Full-time Service Advisor!
This is a great opportunity for those of you in the industry ready to make a shift!
Don't fall into the same ole rut! Your next career is waiting for you just a click away!
Your Move! Apply Today!
Day Shift: Wednesday thru Saturday 7:00 am - 5:30 pm
Salary: $50,000 - $75,000
Benefits of a Service Advisor:
Hiring Bonus
Annual Shop Bonus Program
Three Day Weekend!
Training & Assigned Mentors
Comfortable Work Environment
Boot & Safety eyeglass allowance
Comprehensive benefits and more!
The following skills are needed to perform the duties of a Service Advisor:
Greets customers and listens to complaints on their vehicle to obtain a write up
Reports accurate information regarding vehicle concerns
Communicates information and assigns repair orders (RO) to the trained technician who can complete the repairs
Writes estimates for repairs with the assistance of the parts department and Service Manager
Acquires customer approval for needed repairs and answers customer questions regarding their vehicle
Handles any issues that arise in the shop in a timely manner
Ability to follow service department process and procedures
Qualifications:
Demonstrates good communication and customer skills
Demonstrates professionalism in the workplace
Demonstrates time management skills to keep up in a fast-paced environment
Previous service advisor or service/automotive technician experience (4-5 years) required!
CDK experience preferred but not required
Must pass a drug test, physical & background check
Cornhusker International Trucks, Inc. is an equal opportunity employer!
Auto-ApplyAutomotive Service Advisor - Council Bluffs
Service advisor job in Council Bluffs, IA
Job Title: Automotive Service Advisor
Salary Range: $50,000 - $90,000 annually
Work Hours: Monday - Friday, 7:30 AM - 5:30 PM
Job Description:
Mad Hatter Auto Repair, a dynamic and customer-focused automotive repair shop in Council Bluffs, Iowa, is seeking an experienced and dedicated Service Advisor to join our team. As a key member of our service department, you will be the primary point of contact for our customers, ensuring a seamless and high-quality service experience.
Qualifications:
Minimum of 4 years of experience in automotive repair sales, or sales experience.
Excellent communication skills
Proven track record of delivering high-quality customer service.
Strong organizational skills and ability to multitask effectively.
Basic computer proficiency and ability to learn new software.
A positive, customer-oriented attitude and a team player mentality.
Valid Driver's License and clean driving history
If you are a motivated and skilled Service Advisor looking for an opportunity to excel in a fast-paced and customer-centric growing organization, we would love to hear from you!
Service Advisor
Service advisor job in Council Bluffs, IA
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Fremont, NE
Job Description
Looking to hire a Service Advisor for Hansen Tire & Truck Repair.
At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.
Job Summary:
We are seeking a highly skilled Service Advisor to join our team. In this role,
A Service Advisor plays a crucial role in the industry, serving as a liaison between customers and the service department of a dealership or repair facility. The primary responsibilities of a Service Advisor include:
Customer Interaction:
Greeting customers and assessing their vehicle service needs.
Listening to customer concerns and documenting relevant information about vehicle issues.
Service Recommendations:
Advising customers on recommended maintenance and repairs based on vehicle inspections and manufacturer guidelines.
Providing cost estimates for services and obtaining customer approval before initiating work.
Scheduling and Coordination:
Scheduling appointments for service and repairs.
Coordinating with the service department to ensure timely completion of work.
Managing the flow of vehicles in and out of the service area.
Communication:
Keeping customers informed about the status of their vehicles and any additional repairs or issues that may arise during the service process.
Explaining technical details in a clear and understandable manner to customers.
Willing to train others share knowledge
Documentation:
Creating and maintaining accurate service records for each customer and vehicle.
Documenting all customer interactions and service transactions.
Customer Satisfaction:
Ensuring high levels of customer satisfaction by addressing concerns, resolving issues, and providing excellent customer service.
Seeking feedback from customers to improve service processes.
Sales and Upselling:
Recommending additional services or products that may benefit the customer or enhance the performance of the vehicle.
Explaining the value of recommended services to customers.
Technical Knowledge:
Staying informed about automotive technology, service procedures, and industry trends.
Collaborating with technicians to understand and communicate technical information to customers.
Administrative Tasks:
Handling paperwork, invoices, and processing payments.
Utilizing computer systems and software to manage customer and vehicle information.
Compliance:
Ensuring compliance with dealership or service center policies and procedures.
Adhering to relevant regulations and standards in the automotive industry.
A successful Service Advisor possesses strong communication skills, customer service orientation, and a basic understanding of mechanics. Must have their own tools. Additionally, organizational skills and the ability to work well under pressure are important in this role.
North American Truck & Trailer offers a competitive wage and benefit packing including:
.Benefits available the 1st of the month following date of hire.
401(k) retirement plan with company match
Medical, Dental, and Vision Insurance
Life Insurance
Short- and Long-Term Disability Insurance
Paid Vacation, Sick, and Holidays
OEM Training Incentive for Parts & Service personnel
Tool Reimbursement for service employees
Tuition Reimbursement for service employees
Discount on Parts/Labor and Vehicle Purchases
Employee Referral Bonus
Professional work environment
To apply please contact Cheryl Rierson at ************************** or ************.
Come experience the difference!
In joining the North American Truck and Trailer family, you're not just securing a job - you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!
#hc156076
Easy ApplyService Advisor
Service advisor job in Omaha, NE
For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers.
We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by:
Answering service department phone calls, directs calls to correct person or department
Scheduling work in and out of shop
Checking in customers
Following up with parts orders
Contacting customers with work updates
Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc.
Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers!
Requirements
The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.
Service Advisor
Service advisor job in Omaha, NE
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Auto-ApplyService Advisor
Service advisor job in Omaha, NE
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Gorges Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
A transparent experience for our customers
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Auto-ApplyService Advisor
Service advisor job in Omaha, NE
Job DescriptionDescription:
For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers.
We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by:
Answering service department phone calls, directs calls to correct person or department
Scheduling work in and out of shop
Checking in customers
Following up with parts orders
Contacting customers with work updates
Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc.
Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers!
Requirements:
The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.
Nursing Services Surveyor Consultant - Lincoln
Service advisor job in Lincoln, NE
The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Hiring Rate: $33.033 Job Posting: JR2025-00020242 Nursing Services Surveyor Consultant - Lincoln (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
The Nebraska Department of Health & Human Services (DHHS) contributes to the lives and health of Nebraskans every day. Our mission, "Helping people live better lives," provides the motivation to make a difference and that starts right here. Every individual within DHHS makes an impact; we want to elevate, engage, and empower those that choose to spend their energy making the world a little brighter.
We recognize that our employees bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission. We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.
We are looking for skilled, detail oriented, professional registered nurses with experience working in long-term care for the full-time position of Nursing Services Surveyor Consultant. In this role you will be an integral part of our Public Health Division and perform state and federal surveys of long term care facilities to ensure compliance with both state and federal regulations.
You have the passion, we have the opportunities - let's make a difference for Nebraskans
As a Nursing Services Surveyor Consultant you will:
Perform state and federal surveys of long term care facilities including interviews, record reviews and observations of resident cares- feeding, bathing, grooming, medication administration, meal preparation, serving of meals, donning and doffing of PPE, infection control practices, wound care and treatment, transfers, respiratory treatments, peri and incontinence cares and all other aspects of the skilled nursing facility to ensure compliance with both state and federal regulations.
Work Schedule: Monday - Thursday, 7am - 5:30pm
Hiring Rate: $33.033 - $46.130/hour, Pay rate may be commensurate with education and/or experience within fiscal constraints, if approved - based on years of LPN and RN work experience.
Requirements / Qualifications:
Minimum Qualifications: Post high school coursework/training in professional nursing AND experience in hospital, public health or nursing administration, teaching or surveying health care facilities.
Legal Requirements: A current license to practice as a Registered Nurse in Nebraska or authority based on the Nurse Licensure Compact to practice as a registered nurse in Nebraska.
Preferred Qualifications: Recent long term care/LTC experience. Wound Nurse experience, Competency Testing Experience (RN LPN NA MA) MDS/RAI knowledge or ANACC certification and/or Care Plan experience, Infection Control or Infection Prevention Control Knowledge or certification preferred. QA/QAPI experience Director of Nursing (DON), ADON, Chief Nursing Officer, Executive Nurse, Corporate Nurse Consultant, Nurse Supervisor, Unit Manager or other supervisory experience preferred.
Other: Must have valid driver's license or the ability to provide independent authorized transportation for work related travel. Frequent overnight travel required- at least 2 weeks per month. Must be able to work at least one weekend/Sunday shift per quarter as required. Must be able to work 10 hour shifts, travel in a car up to 2 hours per day. Must be able to carry a laptop or tablet computer and perform and document observations of wound care, dining services, kitchen services, infection control, etc. Must maintain RN licensure- unencumbered and in good standing
Must have good assessment skills, good documentation skills, must be able to communicate through verbal and written communication. For more information about the Nebraska Department of Health and Human Services and the Division of Public Health, please visit our website, *******************
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: **************************************************
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Auto-ApplyService Advisor Trainee
Service advisor job in Lincoln, NE
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Opportunity for advancement
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a Service Advisor Trainee to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
Automotive experience is preferred but not required for the right candidate
Understanding of automotive technology, automotive service technician job duties, and automotive repair services is recommended
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Customer Service/Service Advisor
Service advisor job in Gretna, NE
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyDigital Member Service Consultant - Headquarters 25-034
Service advisor job in Papillion, NE
Digital Member Service Consultant
Cobalt Credit Union - Headquarters
7148 Towne Center Parkway
Papillion, NE 68046
The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required.
Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via
virtual channels.
This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues.
Education and/or Experience Requirements
*Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour
High school diploma or equivalent required.
Associate or bachelor's degree in business or related field preferred.
Minimum 1 year in a financial institution and customer service experience required
Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades.
Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization.
Equal Opportunity Employer/Vet/Disabled
Auto-ApplyAutomotive Service Advisor for Family and Locally Owned Company
Service advisor job in Lincoln, NE
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Paid time off
Stable working hours
Excellent Training with opportunities for training and career advancement
Medical, dental, vision, STD available after 60 days
Competitive wages
401(k) savings plan with company match
Job Summary
Are you ready to join the winning team? At Walker Tire Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicles needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.
Responsibilities
Perform All Duties and skills of a Service Advisor
Understand the skills and processes of Service Technician II
Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
Documenting the customer's concerns and collecting relevant information.
Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
Providing clear explanations of recommended tires and/or services, including costs and timeframes.
Providing customers with accurate cost estimates for proposed tires and/or basic services.
Scheduling of tires and basic mechanical service
Higher level of communication with service technicians and customers.
Suggest preventive maintenance services and upsell additional services when appropriate.
Educating customers about the importance of routine maintenance.
Ordering necessary Tires for customers.
Understanding inventory and ensuring the availability of required tires.
Educating customers on tire and basic service best practices and answering questions.
Qualifications
High School Diploma or Equivalent
Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
Willingness to pursue TIA certification with company support and assistance
Valid drivers license and acceptable driving record required
Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
The ability to upsell services and products based on vehicle condition and customer needs.
Service Writer
Service advisor job in Omaha, NE
Join the Crane Guys!
Essential Duties of this Opportunity:
The Service Writer is our critical link between our customer and technician. As the critical link, you will be responsible to communicate with the customer the following:
Ensure complete understanding in regards to the services rendered
Continue to keep the customer informed with necessary information based on service
Accurately verify warranty and service contracts
Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
Advise customers on additional needed services, explain all benefits
Critical to enhancing the customer experience is assisting in evaluating supplier
Relationships, analyze central buying opportunities & help create programs to harvest these savings. Our Service Writers recognize the value of a team and are effective with:
Parts department on sourcing parts to fill all repair needs
Administrative staff for accurate customer billing
Technicians who perform all mechanical services
Crane Sales & Service Offers:
Compensation:
Competitive salary
Bonus program that pays for performance
Benefits:
$1 for $1 match on 401(k), capped at 10% of Pay
Medical, Paid Time Off and Holiday, Disability, Life Insurance and others will be provided during interview
Preferred Experience:
Service Advisor/Writer preferred skills and experience in construction and/or industrial industries
Mechanically inclined and a proven track record of success in sales
Software and Management Reporting expertise in achieving metrics and mastering processes
Must pass pre-employment Fit for Duty test & have valid driver's license with good driving record
Education: Bachelor's degree or sufficient experience
Experience: 1 year minimum previous Service Advisor/Writer experience
MIDWEST LEADER - Crane Sales & Service is committed to being a distinguished leader in providing products and services to the crane equipment and construction industries. We offer new crane installation, existing crane updates, on-site 24-hour service, inspections, repairs, and parts for all mobile and industrial crane applications.
REPRESENT THE PREMIER MANUFACTURERS - CSS is an authorized dealer for Link-Belt Cranes, Manitex Boom Trucks, Elliott Boom Trucks and Aerial Equipment, Shuttlelift Gantry and Industrial Cranes, PM Knuckle Boom Cranes, and Broderson Industrial Cranes. We also offer a large fleet of bare rental cranes from 5 tons to 600 tons. Awarded Link Belt Top 5 Dealer for North America.
EMPLOYER OF CHOICE - CSS has a strong culture of “One TEAM” and Minds over Matter. Our employees are highly valued, empowered and provided with cutting-edge technology, training and opportunities for personal growth. We are looking for people that also are striving for excellence in their work and collaborating with our “One TEAM”. If you are looking for a culture that provides Compensation with Trust, Progress & Recognition, we could be your Employer of Choice.
Crane Sales and Service is a division of Barnhart Crane and Rigging Incorporated
EOE/AA Minority/Female/Disability/Veteran
Customer Service & Food Production
Service advisor job in Lincoln, NE
Job Description
KFC Team Member (Customer Service & Food Production)
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Employee meal discount program
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
PERKS! Discounts on various offers
Next Day pay available
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements:
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Service Dispatch
Service advisor job in Omaha, NE
We are seeking a detail-oriented and highly organized Service Dispatcher/Administrator to join our team. This role is responsible for coordinating field service operations by assigning work orders, communicating instructions, and managing technician schedules through our dispatch system. The ideal candidate will ensure timely service delivery, maintain accurate records, and support both field staff and internal teams to optimize workflow and customer satisfaction.
Duties/Responsibilities:
Communicates effectively with customers, technicians, salespersons, and other company personnel on the status of repairs.
Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service.
Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received.
Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks.
Enters special requests and customer information into the system and assists with processing paperwork for completed service.
Assists in processing service quotes, communicating quote information to customers, and responsible for following up with customer to schedule quoted repairs.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal communication skills.
Ability to execute directions accurately and with speed.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to operate or to quickly learn a variety of communications systems.
Proficient with Microsoft Office Suite or related software.
Valid driver's license.
Education and Experience:
High school diploma or equivalent required.
At least one year of related dispatching experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk, working on a computer, and working with dispatching equipment.
Must be able to lift up to 15 pounds.
Auto-ApplyService Advisor
Service advisor job in Lincoln, NE
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Lincoln, NE
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Service Dispatch
Service advisor job in Omaha, NE
Job Description
We are seeking a detail-oriented and highly organized Service Dispatcher/Administrator to join our team. This role is responsible for coordinating field service operations by assigning work orders, communicating instructions, and managing technician schedules through our dispatch system. The ideal candidate will ensure timely service delivery, maintain accurate records, and support both field staff and internal teams to optimize workflow and customer satisfaction.
Duties/Responsibilities:
Communicates effectively with customers, technicians, salespersons, and other company personnel on the status of repairs.
Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service.
Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received.
Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks.
Enters special requests and customer information into the system and assists with processing paperwork for completed service.
Assists in processing service quotes, communicating quote information to customers, and responsible for following up with customer to schedule quoted repairs.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal communication skills.
Ability to execute directions accurately and with speed.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to operate or to quickly learn a variety of communications systems.
Proficient with Microsoft Office Suite or related software.
Valid driver's license.
Education and Experience:
High school diploma or equivalent required.
At least one year of related dispatching experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk, working on a computer, and working with dispatching equipment.
Must be able to lift up to 15 pounds.