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  • Customer Service Representative

    Chubb 4.3company rating

    Service advisor job in White House Station, NJ

    The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal. Skill sets required: Superior client service, organized desk management skills, professional written and verbal communication skills, time management skills, strong analytical and problem-solving skills Ability to maintain an exceptional phone presence even in difficult or complex situations Ability to manage multiple priorities in a fast-paced environment with a focus on quality results Ability to work independently while supporting the department's goals Bring initiative, creativity and negotiation skills that positively impact business results through strategic thinking and innovative solutions Accepts accountability College degree preferred or relevant client service experience Proven superior customer service skills Accuracy - ability to process requests with minimal errors Excellent written and oral communication skills Excellent time management skills Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals Demonstrated strong business acumen and understanding of PRS Business goals Ability to manage multiple priorities and be results oriented Excellent analytical and problem solving skills Accepts accountability and demonstrates good business judgment Strong PC skills including proficiency in Word and Excel Proven superior customer service skills Accuracy - ability to process requests with minimal errors Excellent written and oral communication skills Excellent time management skills Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals Demonstrated strong business acumen and understanding of PRS Business goals Ability to manage multiple priorities and be results oriented Excellent analytical and problem solving skills Accepts accountability and demonstrates good business judgment Strong PC skills including proficiency in Word and Excel The pay range for the role is $37,000 to $66,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $37k-66k yearly 5d ago
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  • Customer Service Representative - East Stroudsburg University

    Alphagraphics-Us207

    Service advisor job in Allentown, PA

    Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development AlphaGraphics Lehigh Valley has a fulltime position open for a Customer Service Representative at our East Stroudsburg University Print Center location. Responsibilities include: Learning MIS system to create estimates, invoices and manage daily workflow Answering phones Operate digital print equipment for quick turn projects Pre-press design experience is a plus Responding to emails in a timely manner Managing the Online Ordering system Learning the products we produce for the campus: brochures, flyers, posters, signs, direct mail and more Excellent communication skills Ability to multi-task Attention to detail Enjoy a fast-paced environment Assisting with on campus deliveries when needed Prior experience within the print or sign industry is a plus If you enjoy working on a college campus, interacting on a daily basis with many types of clients and want to learn many types of daily job responsibilities please send us your resume. This is a full time position located on the campus of Kutztown University *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $28k-36k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Christopher Rowe-State Farm Agent

    Service advisor job in Pottstown, PA

    Benefits: Competitive pay Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Christopher Rowe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property/Casualty insurance license (must have currently). Life/Health insurance license (must be able to obtain). SCHEDULE: Monday-Friday, 1pm-5pm
    $27k-36k yearly est. 5d ago
  • Service Advisor - Ciocca Infiniti of Flemington

    Ciocca Automotive Careers

    Service advisor job in Flemington, NJ

    Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Infiniti of Flemington, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: Consistent record of service and sales success Strong record of positive customer satisfaction results Valid driver's license and clean driving record Responsibilities: Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Assist in diagnosing vehicle problems, order parts and tools as necessary. What we offer: Commission based pay: $60,000 - $85,000 potential annually Full Time to include some Saturdays PTO and holidays Air-conditioned shops and facilities that are always being upgraded 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Infiniti of Flemington, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description Commission based pay: $60,000 - $85,000 potential
    $60k-85k yearly 1d ago
  • Service Advisor

    Optimum RV

    Service advisor job in Pottstown, PA

    About Us: Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. Pay is Base plus Commission up to $75,000 Responsibilities: Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include: Greeting customers and determining their service needs through active listening and effective questioning. Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics. Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs. Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles. Coordinating with the parts department to ensure necessary parts are available for service jobs. Handling customer inquiries and resolving service-related issues in a professional and courteous manner. Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications. Ensuring a high level of customer satisfaction by providing exceptional service and support. Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development. Adhering to all safety protocols and company policies. All other responsibilities as assigned. Requirements Minimum Qualifications: Proven experience as a service advisor or in a similar customer service role, preferably in the automotive or RV industry. Strong knowledge of RV systems, maintenance, and repair procedures (preferred). Excellent customer service and communication skills. Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment. Proficiency in using service management software and computer systems. High school diploma or equivalent; additional technical or business education is a plus. Valid driver's license with a clean driving record. Ability to work flexible hours, including weekends and holidays. Essential Characteristics: Hustle: We are self-motivated, driven and never satisfied. Humble: We are trainable, coachable, and confident... not arrogant. Reliable: We do what we say we're going to do, when we say we're going to do it... every time. Loyalty: We are committed to the success of the company through ups and downs because this is our career Team Player: We are stronger as one. We help each other, regardless of department or position. Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. Benefits Competitive wages 401K Medical insurance Dental insurance Vision Insurance Company-Paid Life insurance Supplemental Life Insurance Short- & Long-Term Disability Critical Illness, Accident and Hospital Indemnity coverage EAP Wellness Program including Gym Reimbursement Vacation, Personal Time & Holiday pay
    $75k yearly Auto-Apply 60d+ ago
  • Service Advisor - Honda

    Ray Price Motors Import Inc.

    Service advisor job in Stroudsburg, PA

    Job Description The Ray Price Dealerships have been in business for over 100 years, and as a Service Advisor you'll become a part of that team. Our service department is growing and we're looking for an individual with strong customer service skills to join our team. Take your career to the next level with the Ray Price Dealerships. What You'll Do: · Greet all customers promptly and pleasantly. Receive all customer information in order to properly assess vehicle · Prepare a clean and accurate estimate for customer with accurate timelines for completion. · Notify technician of incoming work, repair order status and all other comments. · Check progress of repair throughout the day. Contact customers regarding changes to scheduled time of completion or changes in estimate. · Receive proper authorization from customer before any work is done on vehicle · Communicate required and recommended maintenance to customers. · Set appointments for customers. · Handle phone inquiries. · Work with the parts department to coordinate orders What You'll Need: · Full-time availability · Ability to multi-task in a fast-paced environment · Helpful, friendly and flexible attitude toward customers and co-workers · Dealertrack experience is a plus, but not a requirement · Excellent organizational skills · Professional appearance and work ethic · Valid driver's license with good driving record · Ability to pass pre-employment testing including a background check
    $37k-70k yearly est. 30d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Hamburg, PA

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 5d ago
  • Service Advisor

    Outten Chevrolet of Hamburg Inc.

    Service advisor job in Hamburg, PA

    Job Description Outten Chevrolet of Hamburg, Inc. has an immediate opening for a service advisor. Prior experience as service advisor with auto dealership is preferred but we will also consider candidates with experience in related automotive positions such as mechanics, auto parts, etc. We offer a comprehensive benefits package which includes health, vision, dental and life insurances, paid time off and 401K. Come work for an established and growing dealership which offers advancement potential and excellent income.
    $37k-71k yearly est. 9d ago
  • Consultant - Transaction Advisory Services

    RKL Esolutions 3.9company rating

    Service advisor job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 10d ago
  • Consultant - Transaction Advisory Services

    RKL 3.6company rating

    Service advisor job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise.Success FactorsResponsibilities Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget Assist in planning engagement objectives and strategies that comply with professional standards and address risks Gain understanding of the scope of the engagement and provide input based on supervisory feedback Participate in the presentation of engagement results under the guidance of senior staff Assist in client site visits (if needed) and learn to manage inquiries and assignments Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager Support business development and community activities to help identify and research opportunities on new and existing clients Contribute to the growth of the team's internal and external network and relationships Support the development of the service line by assisting the leadership team in advancing thought leadership and client development Align with the company's values and its mission and long-term vision Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise Stay updated on local and national business and economic issues Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships Treat everyone with respect Ability to handle difficult conversations with team members regarding performance and development Team player; successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members both written and oral Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes Creative and innovative approach around concepts and projects Demonstrated customer service orientation, intellectual curiosity, and listening skills Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications Bachelor's degree in related field of business; Master's degree a plus 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) Certification and/or recognition from industry professional organizations preferred Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions Must be able to remain in a stationary position as needed The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed Ability to lift/carry up to 20 pounds Ability to work outside of normal business hours and weekends as needed Ability to travel to other office locations as needed, overnight travel may be This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 11d ago
  • Integrated Services Specialist

    Neighborhood Health Centers of The Lehigh Valley 4.3company rating

    Service advisor job in Bethlehem, PA

    NHCLV is currently seeking to add another Integrated Services Specialist to our Team! This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.
    $40k-58k yearly est. 24d ago
  • Service Writer I

    Cox Enterprises 4.4company rating

    Service advisor job in Allentown, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES * Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. * Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. * Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. * Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. * Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. * Obtain customers approval for all repairs and services performed. * Dispatching and assigning shop work to technicians * Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. * Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair * Creating and fostering good working relationships with customers, vendors, and company partners. * Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field * Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. * Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs * Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) * General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. * Demonstrated ability to multi-task and apply initiative. * Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $26.7-40.1 hourly Auto-Apply 60d+ ago
  • Service Writer

    Ascendance Truck Centers

    Service advisor job in Allentown, PA

    Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! What We Offer: Great Culture & Team Environment Long Term Career Advancement Opportunities Paid Training Medical / Dental / Vision Insurance Health Savings Account Health Reimbursement Account Company Paid Life, Accident, and Disability Insurance 401(k) with company match Paid Time Off Paid Holidays Paid Parental Leave Job Summary Ascendance is looking for a motivated, full-time Service Writer to work in our fast-paced service department. A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an excellent communicator with exceptional customer service skills and has at least two years of relevant work experience. RESPONSIBILITIES: This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Obtain customer signature on the repair order and provide customer a copy of the repair order. Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process. Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up. Investigate progress of vehicle repairs and contact customer with status changes / promise time if required. Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored. Explain completed work and charges to the customer. Keep up to date on all warranty policies and product changes to maintain effectiveness in this role. BASIC QUALIFICATIONS: Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers. Ability to develop written estimates and quote bids and schedule jobs. Ability to read instructions, work orders, and specifications. Must have excellent verbal and written communication skills. Ability to operate personal computer and business applications. Strong problem solving skills. Goal oriented, results focused. LICENSES/EDUCATION/TRAINING: A high school diploma or GED is required. Additional training in heavy duty trucks required. A minimum of one year experience as a Service Writer. Combination of education, training or experience that provides the required knowledge, skills and abilities will be considered. Equal Employment Opportunity Statement:Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other. Disclaimer: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)
    $31k-53k yearly est. 14d ago
  • Service Writer I

    Fleet Services 3.7company rating

    Service advisor job in Allentown, PA

    Cox Fleet keeps your fleet moving. Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. Obtain customers approval for all repairs and services performed. Dispatching and assigning shop work to technicians Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair Creating and fostering good working relationships with customers, vendors, and company partners. Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. Demonstrated ability to multi-task and apply initiative. Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks
    $30k-40k yearly est. 60d+ ago
  • Service Advisor II

    American Crane 4.1company rating

    Service advisor job in Douglassville, PA

    Job Description NOW HIRING: SERVICE ADVISOR II Monday-Friday | 8:00AM-4:30PM | On-site in Douglassville, PA Ready to drive customer satisfaction and support service excellence in a fast-paced industrial environment? American Crane & Equipment Corporation (ACECO) is seeking a Service Advisor II to join our high-performing Service team. This role serves as the primary point of contact for service customers, coordinating crane technician activity, preventive maintenance programs, and service execution. The Service Advisor II plays a critical role in ensuring work is properly scoped, scheduled, supported, and completed while maintaining strong customer relationships and identifying growth opportunities. Job Title: Service Advisor II Department: Service Location: 1440 Ben Franklin Hwy - Douglassville, PA 19518 Schedule: Monday-Friday | 8:00AM-4:30PM | Full-time hours on-site | Overtime as needed Compensation: Competitive starting salary based on experience and qualifications Why Join American Crane? (Check us out on YouTube here) Customer Impact - Serve as the key connection between customers, technicians, and internal teams Operational Ownership - Coordinate service jobs from preparation through completion Growth & Retention - Support customer retention while identifying new service and parts opportunities Collaboration - Work closely with Service, Sales, Parts, and Field Technicians Stability & Culture - Join a company known for low turnover, long-term employment, and a people-first culture What You'll Do Review order write-ups, job scopes, and service requirements Create requisitions and coordinate parts and materials for service jobs Prepare jobs for scheduling by confirming parts, equipment, and logistics Assign and monitor inspections and preventive maintenance activities Review daily service reports, escalate urgent issues, and ensure follow-up Serve as a technical resource and point of support for field technicians Manage workflow within the Service Shop and act as liaison between customers and technicians Assist with breakdown and emergency service calls as needed Ensure service activities comply with OSHA, EPA, and applicable safety regulations Support continuous improvement initiatives, training efforts, and process enhancements What We're Looking For Education High school diploma (required) Associate's degree or technical degree (preferred) Skills, Experience & Attributes 5+ years of experience working with overhead cranes Ability to read and interpret electrical drawings, schematics, and blueprints Strong working knowledge of machinery, equipment, and maintenance practices Hands-on diagnostic and troubleshooting experience Strong customer service, communication, and interpersonal skills Proficiency with Microsoft Excel, Word, Outlook, and Teams Experience with CRM systems and InspectAll software (preferred) Strong organizational skills and ability to manage multiple priorities Knowledge of replacement parts, vendors, and service workflows Alignment with ACECO's values: Work Hard, Have Fun, and Do the Right Thing REQUIREMENTS Authorization to work in the United States without current or future employer sponsorship Ability to verify identity and employment authorization (Form I-9) Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable Willingness to undergo a background check in accordance with applicable laws Willingness to undergo a pre-employment drug screen in accordance with company policy and randomized drug screens during employment Ability to meet the posted work schedule and work required hours Ability to maintain reliable attendance and punctuality Willingness to follow all company safety policies and procedures Willingness to wear appropriate PPE when in or around shop areas Willingness to complete required safety and compliance training Ability to perform the essential functions of the position, with or without reasonable accommodation Ability to maintain professional conduct aligned with company values and expectations ADDITIONAL REQUIREMENTS FOR THE POSITION Ability to travel to customer sites as needed (up to approximately 3 months per year) Ability to climb ladders, lift up to 50 lbs, and work at heights or in confined spaces Ability to work in both office and mechanical shop environments Ability to communicate professionally with customers, technicians, and internal teams Ability to manage service priorities in time-sensitive situations Work Environment Combination of office and mechanical shop environments Occasional exposure to moving mechanical parts, fumes, vibration, and warm or humid conditions Regular interaction with technicians, customers, and service leadership Required use of personal protective equipment (PPE) when in shop or field environments READY TO APPLY? Submit your application online at Recruitment (adp.com) All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means. Full Time On-site hours Monday through Friday 8:00AM-4:30PM
    $40k-67k yearly est. 20d ago
  • Automotive Customer Service Advisor - 3940

    Tupeloms

    Service advisor job in Douglassville, PA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. 2d ago
  • Customer Service Representative

    Chubb 4.3company rating

    Service advisor job in White House Station, NJ

    The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.
    $34k-42k yearly est. 5d ago
  • Service Advisor - Ciocca Hyundai of Quakertown

    Ciocca Automotive Careers

    Service advisor job in Quakertown, PA

    Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Hyundai of Quakertown, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: Consistent record of service and sales success Strong record of positive customer satisfaction results Valid driver's license and clean driving record Responsibilities: Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Assist in diagnosing vehicle problems, order parts and tools as necessary. What we offer: Commission based pay: $60,000 - $85,000 potential annually Full Time to include some Saturdays PTO and holidays Air-conditioned shops and facilities that are always being upgraded 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Hyundai of Quakertown, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description Commission based pay: $60,000 - $85,000 potential
    $60k-85k yearly 16d ago
  • Service Advisor

    Outten Chevrolet of Hamburg

    Service advisor job in Hamburg, PA

    Outten Chevrolet of Hamburg, Inc. has an immediate opening for a service advisor. Prior experience as service advisor with auto dealership is preferred but we will also consider candidates with experience in related automotive positions such as mechanics, auto parts, etc. We offer a comprehensive benefits package which includes health, vision, dental and life insurances, paid time off and 401K. Come work for an established and growing dealership which offers advancement potential and excellent income.
    $37k-71k yearly est. 60d+ ago
  • Integrated Services Specialist

    Neighborhood Health Centers of The Lehigh Valley 4.3company rating

    Service advisor job in Bethlehem, PA

    NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.
    $40k-58k yearly est. 26d ago

Learn more about service advisor jobs

How much does a service advisor earn in Bethlehem, PA?

The average service advisor in Bethlehem, PA earns between $28,000 and $95,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Bethlehem, PA

$51,000

What are the biggest employers of Service Advisors in Bethlehem, PA?

The biggest employers of Service Advisors in Bethlehem, PA are:
  1. Ciocca Automotive Careers
  2. Tesla
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