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Service advisor jobs in Bismarck, ND

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  • SERVICE DISPATCHER

    Basin Electric Power Cooperative 4.8company rating

    Service advisor job in Bismarck, ND

    This position will assist to ensure adequate, safe, and reliable service to the Cooperative's members. The incumbent will take incoming customer calls and dispatch service orders during business and non-business hours for Basin Electric Power Cooperative (BEPC) and its member systems located across 13 states. **ESSENTIAL DUTIES** + Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment. Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff. + Coordinate notification of emergency response to situations, which may include power outages, fires, property damage, criminal incidents, emergency medical incidents, etc. + Provide customer service support to all customers of SRS, both Cooperative and member systems wide. This includes dispatching work crews and service personnel for member cooperatives involving the use of radio or telephone to transmit information and reports on work progress. + Dispatch outage events to assist line personnel & monitor outage events. + Monitor & upload information into Dispatch application. + Analyzes internal processes as appropriate and recommends procedural changes to improve operations. + Assist with special projects as assigned. + Support and stay informed with guidelines, policies, and procedures of all member Cooperatives to answer member inquiries. + Perform other duties as assigned. **MINIMUM QUALIFICATIONS** + Associate's degree in a business-related field; or + High school diploma or equivalent (GED or HSED) and 2 years of office and/or customer service experience. + The incumbent must be able to work 12-hour shifts, days, nights, weekends, and holidays on a rotating basis and on an on-call basis. + Overtime may be required. + Must possess or be capable of obtaining a Cardiopulmonary Resuscitation (CPR) certification. **PHYSICAL AND ENVIRONMENTAL DEMANDS** This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of a keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. This position requires the ability to communicate and must be able to clearly exchange accurate information. The incumbent must be able to hear alarms and have good color vision to observe color weather radar and color indicators on security systems. **KEY SKILLS** + Ability to develop plans, procedures and goals, and present information to others. + Ability to quickly make decisions, follow procedures, relay vital information, and coordinate resources. + Ability to perform extensive work in stressful situations with very little outside contact at a control console. + Ability to multi-task, meet deadlines and perform duties with a high degree of accuracy and attention to detail. + Ability to handle sensitive and confidential information with discretion and professionalism. + Strong customer service, verbal and written communication, and interpersonal skills. + Ability to work with personal computers in a Windows environment and with Microsoft Word and Outlook. **Starting Wage** : $22 per hour or higher, based on experience. Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.
    $22 hourly 60d+ ago
  • Service Advisor-Tire & Wheel Specialist

    Promotive

    Service advisor job in Bismarck, ND

    Job Description Service Advisor- Tire & Wheel Specialist Bismarck, ND Monday to Friday (Seasonal Saturdays required) $45,000 - $65,000/year (Base + Commissions + Bonuses) We Speak "Clunk-Clunk" - Do You? If you can translate engine noises into solutions, love talking torque, and know your way around tire and wheel issues, we want YOU on our team. We are looking for a Service Advisor- Tire & Wheel Specialist who thrives on delivering excellent customer service, leading by example, and making smart decisions in a fast-paced shop in Bismarck, ND. You'll be the bridge between customers and technicians - diagnosing, educating, and coordinating repairs while making sure every experience is a great one. What You'll Do Greet every customer with a "customer first" attitude. Accurately diagnose concerns, gather vehicle information, and prepare estimates using our Fast 5 process. Communicate service options, timelines, and status updates clearly. Help customers understand their vehicle's needs with honesty and transparency. Coordinate service workflow between techs, tire staff, and parts ordering. Keep a clean, organized workspace and ensure repair records are well documented. Manage completion reviews and ensure every customer leaves satisfied. Assist with warranty education and manage warranty-related issues. What You Bring Positive energy, strong communication, and a team-first mindset. Excellent problem-solving and analytical skills. Ability to thrive in a fast-paced, customer-facing role. Knowledge of tire, wheel, and basic automotive repair processes. Comfort using service maintenance software (preferred). Ability to handle multiple tasks, manage customer expectations, and keep operations running smoothly. Requirements Experience with tires, wheels, and auto service operations. Able to work a varied full-time schedule (weekends, holidays, some evenings). Excellent written and verbal communication skills. Basic math, record-keeping, and computer skills. Physical Requirements Able to lift up to 50 lbs occasionally, and up to 30 lbs frequently. Must be able to bend, kneel, climb, walk, and perform typical shop duties. Trusted Tire & Auto enforces strict safety policies to protect all employees. Pay & Benefits $45,000 - $65,000/year Commission + Bonuses Full Benefits Package Includes: Health insurance (partial employer contribution) Health Savings Account with employer match Company-paid life insurance 401(k) with company match Dental & vision insurance Paid Time Off Christmas Fund with match Referral bonuses Paid training Employee & family discounts at Trusted Tire & affiliated brands Why apply with us? We're local, we're different, and we care about our people. You're not just a number here - you're a valued part of the team. We work hard, celebrate wins together, and always support each other. If you're ready to bring the energy, learn fast, and help drivers stay safe on the road - apply now and start your career with a team that's got your back.
    $45k-65k yearly 11d ago
  • Customer Service

    Hertz-Overland West, Inc.

    Service advisor job in Bismarck, ND

    Job Description Applicant must be high energy, outgoing, well spoken with strong verbal and written skills. We are looking for a strong driven individual who would like to work for a company that offers advancement as well as excellent benefits package. Pay? Above average plus commission and the empowerment to make many decisions on shift in order to provide your customer with the best possible service. Applicants must be 18 years of age, poses a high school diploma or equivalent and a valid driver license, though not necessary is strongly preferred. Sales experience and customer service experience is a must. Participant of E-Verify This is for night and weekend shifts full/part time. . Job Types: Full-time, Part-time Pay: $17.00 per hour #hc19190
    $17 hourly 2d ago
  • Service Advisor

    Kupper Chevrolet

    Service advisor job in Mandan, ND

    The goal of Kupper Chevrolet & Subaru is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we will set and continually improve sales, service and operational standards. Job Description The Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional needed services and to write up the repair order. The Service Advisors position is responsible for a high level of customer interaction as well as coordinating repair order completion with the service technicians and parts department. Qualifications High School diploma or equivalent Proven ability to provide an exceptional customer experience Valid driver's license and acceptable driving record Successful completion of pre-employment screening Authorization to work in the USA Additional Information Hours will be Monday through Friday 10am to 7pm. Every other Saturday from 8am to 5pm. All your information will be kept confidential according to EEO guidelines. Full time benefits include health insurance, dental insurance, vision insurance, supplemental insurances including accident, critical illness, cancer, short term disability, and life, 401k match, paid holidays, and paid vacation.
    $32k-53k yearly est. 1d ago
  • Ford Service Advisor

    Eide Automotive Group

    Service advisor job in Mandan, ND

    Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store. What We're Looking For: We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer: High volume, highly productive shop Clean and professional work environment Competitive pay package 401(K) Paid vacation Promote from within culture Medical and Dental Insurance Responsibilities: Greets customers promptly Obtains customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers Qualifications: Ability to work hard with limited supervision Must be able to manage in a fast-paced work environment Knowledge of automobiles Positive attitude High volume mentality We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-53k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Service advisor job in Bismarck, ND

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 52d ago
  • Virtual Customer Service Professional

    Re-Krut Services

    Service advisor job in Bismarck, ND

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information
    $9-14 hourly 1d ago
  • Service Advisor

    Interstate Companies, Inc. 4.0company rating

    Service advisor job in Bismarck, ND

    Job Title Service Advisor North Dakota Company I State Truck Centers Shift Monday Friday 630am 330pm One Saturday a month rotational schedule Were growing and looking for an energetic customer focused Service Advisor to join our Bismarck team If you love solving problems building relationships and keeping heavy duty trucks rolling this is your opportunity Service Advisors fulfill a critical role in our operations They are responsible for building strong customer relationships by consulting with customers regarding their service needs Together with the technicians a Service Advisor ascertains the cause of the issues that prompted a given customers visit works to address and resolve those issues Were looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry If you are a person with a commitment to quality and excellence then we want to hear from you Interstate Companies Inc is a dynamic organization that provides rewarding careers for more than 1700 employees in its corporate office and five operating units Interstate Assembly Systems Interstate Bearing Systems Interstate Energy Systems Interstate Power Systems and I State Truck Center Interstate is also a leader in Heavy Diesel Construction Equipment Off Highway Equipment and Agriculture Equipment At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction every single day Service Advisor Responsibilities Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards All aspects of transaction from taking appointment to completing invoice and collecting from customer Assist fellow service office employees with managing schedule and workload Manage technician time and monitor repair progress for maximum efficiency Work with parts department by gathering information to complete repair estimates before updating customer for approval Work with outside vendors for sublet work needed on customer units Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors Service Advisor Requirements Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box3 Years of Truck or Automotive Service Writing Experience RequiredService Advisor Qualities Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills Organized and able to manage time wisely The desire to succeed in a day to day challenging position Mechanical ExperienceComputer Skills Excel Word Excede OSEmployee Benefits Competitive Wages Be paid your worth Tool program available Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration IPSRT
    $30k-37k yearly est. 19d ago
  • Service Advisor

    I-State Truck Center 3.8company rating

    Service advisor job in Bismarck, ND

    Job Title: Service Advisor Company: I-State Truck Centers Shift: Monday-Friday 6:30am-3:30pm (One Saturday a month rotational schedule) We re growing and looking for an energetic, customer-focused Service Advisor to join our Bismarck team. If you love solving problems, building relationships, and keeping heavy-duty trucks rolling, this is your opportunity! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We re looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you. Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,700 employees in its corporate office and five operating units Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day! Service Advisor Responsibilities: Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer. Assist fellow service office employees with managing schedule and workload. Manage technician time and monitor repair progress for maximum efficiency. Work with parts department by gathering information to complete repair estimates before updating customer for approval. Work with outside vendors for sublet work needed on customer units. Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors. Service Advisor Requirements: Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box. 3 Years of Truck or Automotive Service Writing Experience Required Service Advisor Qualities: Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills. Organized and able to manage time wisely. The desire to succeed in a day-to-day challenging position. Mechanical Experience Computer Skills (Excel, Word, Excede OS) Employee Benefits Competitive Wages Be paid your worth! Tool program - available Tuition assistance - for educational and ongoing career growth Health, dental and vision coverage - begins on the first day of the following month. Paid Time Off - (PTO) starts accruing day one of your full-time employment. Holidays - 6 Holidays and 2 Floating Holidays per year 401(K) - with company matching. Long Term Disability - Supplied Short Term Disability - Supplied Life Insurance - Supplied Healthiest You - Virtual Health Care paid by Interstate. PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement Pet Insurance We care about our furry friends! Employee Discounts - available on products and services Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #IPSRT
    $31k-37k yearly est. 18d ago
  • Service Advisor Wanted - Join a Fast-Growing, Reputable Auto Repair Shop in Bismarck!

    Lincoln Repair

    Service advisor job in Bismarck, ND

    Job Description Service Advisor Wanted - Join a Fast-Growing, Reputable Auto Repair Shop in Bismarck! We're a busy, customer-focused automotive repair shop in Bismarck, ND, and we're looking for a professional, upbeat Service Advisor who knows how to take care of customers and keep the shop running smoothly. What you'll do: Greet customers with a positive attitude and clear communication Write accurate repair orders and explain services confidently Work closely with technicians to ensure timely repairs Keep customers informed and happy throughout the process Help drive shop performance through great service and sales skills What we're looking for: Automotive service advisor experience (preferred) Strong people skills and a professional demeanor Ability to stay organized in a fast-paced environment Tech-savvy - you'll use modern software and tools Honest, reliable, and accountable Why you'll love working here: Steady hours and no weekends. Clean, professional environment. Well-equipped, modern shop with a great techs and support team. Growing shop with room to advance. Competitive pay + performance bonuses. Retirement Plan w/Profit Sharing. Medical, Dental, Vision and MORE! We're not looking for someone to “just fill the seat.” We want someone who takes pride in their work, values customers, and wants to be part of a winning team. Apply now with your resume and a quick note about why you'd be a great fit! #hc191924
    $33k-40k yearly est. 24d ago
  • Customer Service Representative - Bismarck, ND

    Kedia Corporation

    Service advisor job in Bismarck, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Roberta Storm-State Farm Agent

    Service advisor job in Bismarck, ND

    Job DescriptionBenefits: Hourly Plus Commission License Reimbursement 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Roberta Storm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer
    $29k-37k yearly est. 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Renae Haug-State Farm Agent

    Service advisor job in Bismarck, ND

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Renae Haug - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 6d ago
  • Customer Service Representative

    Kyle Herman-Farmers Insurance Agency

    Service advisor job in Bismarck, ND

    Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Solicits for new business via telephone, networking, and other lead sources. Process customer policy change requests. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Maintain knowledge of new products. Prospecting and generating new businessthrough leads & referral sources. Generating insurance quotes. Provideexceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Claims follow up calls. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Requirements A Property & Casualty license is preferred but will train good individual. Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Works well with other employees and is a team player with a positive attitude.
    $29k-37k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brennen Rossman-State Farm Agent

    Service advisor job in Bismarck, ND

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Brennen Rossman State Farm Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Handle calendar management, scheduling appointments, and coordinating meetings. Provide administrative support, including proofreading documents and managing correspondence. QUALIFICATIONS: Strong phone etiquette and customer service skills are required for effective communication with clients. Excellent organizational skills with the ability to manage multiple priorities effectively. Previous customer service experience preferred. Strong typing skills with attention to detail for data entry and filing tasks.
    $29k-37k yearly est. 19d ago
  • Customer Service Representative

    Eide Ford Lincoln

    Service advisor job in Bismarck, ND

    Eide Ford Lincoln is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Bismarck, North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position. Compensation & Benefits: The compensation for this role is a competitive base salary plus commission, paid biweekly. In addition, our full-time employees are eligible for a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement plan, HSA account, paid time off, and employee discounts. Responsibilities: - Greet and welcome customers in a friendly and professional manner - Act as the first point of contact for customer inquiries and concerns - Provide information about products and services offered by the dealership's service department - Conduct follow-up calls with customers to ensure satisfaction with their service experience - Resolve customer complaints or issues with a high level of empathy and professionalism - Maintain and update customer records in the company database - Collaborate with other departments to ensure smooth and efficient customer service processes - Meet and exceed sales targets and goals set by the dealership - Assist with administrative tasks as needed Requirements: - High school diploma or equivalent; college degree preferred - Previous customer service experience in a fast-paced environment - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a busy work environment - Knowledge of the automotive industry is not needed, we will train - Willingness to work flexible hours, including evenings and weekends EEOC Statement:
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Bruno's Pizza

    Service advisor job in Bismarck, ND

    Customer Service Representative (CSR) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills. They should be able to take orders accurately and efficiently while exhibiting a friendly demeanor with all customers. Responsibilities: - Answering incoming phone calls promptly and courteously - Taking accurate food orders and communicating them to the kitchen staff- Addressing customer questions and concerns with a positive attitude - Handling customer complaints and resolving issues - Taking payments and processing transactions accurately - Maintaining a clean and organized work area - Assisting with any general tasks that may be required Requirements: - Previous experience in a customer service-related role preferred - Excellent communication and active listening skills - Ability to multitask and remain organized in a fast-paced environment - Strong attention to detail - Availability to work weekends and evenings as required Cook duties: - Preparing and cooking menu items according to recipes - Ensuring proper preparation techniques are used to maintain quality standards - Checking food for freshness and discarding expired or spoiled food items - Monitoring stock levels of ingredients and supplies, completing orders when needed - Adhering to safety guidelines in the kitchen and in food service areas - Ensuring all equipment is used properly, maintained and cleaned on a regular basis - Providing excellent customer service to guests - Addressing customer complaints in a professional manner. Relevant skills: - Proven experience as a cook or other related cooking or kitchen worker - Knowledge of proper food handling procedures, safety regulations and sanitation standards - Ability to read and follow recipes and instructions accurately - Flexibility in managing multiple tasks while meeting deadlines in a fast-paced environment - Excellent verbal and written communication skills for interacting with guests. - Ability to work as part of a team in a timely and efficient manner. - Organizational skills to ensure kitchen runs smoothly, with no wasted time or resources. - Attention to detail when preparing orders and selecting ingredients. - High level of creativity in designing new recipes and menus. - Ability to lift, move or transfer heavy objects or equipment. - Knowledge of nutrition and dietary restrictions, including vegan, vegetarian and kosher diets. - Working knowledge of food inventory management. - Proven experience managing multiple orders at once while ensuring accuracy with each order. If you enjoy working in a team-oriented, fast-paced environment and strive to provide excellent customer service, please submit your application to join our team!
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Heather Fried-State Farm Agent

    Service advisor job in Mandan, ND

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With 25 years of experience in the insurance industryand 10 of those with State FarmIve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of. If you're looking for a meaningful career in a supportive and energized environment, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Heather Fried - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 13d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Service advisor job in Bismarck, ND

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 45d ago
  • Service Advisor

    Kupper Chevrolet

    Service advisor job in Mandan, ND

    The goal of Kupper Chevrolet & Subaru is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we will set and continually improve sales, service and operational standards. Job Description The Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional needed services and to write up the repair order. The Service Advisors position is responsible for a high level of customer interaction as well as coordinating repair order completion with the service technicians and parts department. Qualifications High School diploma or equivalent Proven ability to provide an exceptional customer experience Valid driver's license and acceptable driving record Successful completion of pre-employment screening Authorization to work in the USA Additional Information Hours will be Monday through Friday 10am to 7pm. Every other Saturday from 8am to 5pm. All your information will be kept confidential according to EEO guidelines. Full time benefits include health insurance, dental insurance, vision insurance, supplemental insurances including accident, critical illness, cancer, short term disability, and life, 401k match, paid holidays, and paid vacation.
    $32k-53k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Bismarck, ND?

The average service advisor in Bismarck, ND earns between $25,000 and $66,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Bismarck, ND

$41,000

What are the biggest employers of Service Advisors in Bismarck, ND?

The biggest employers of Service Advisors in Bismarck, ND are:
  1. Walmart
  2. Kupper Chevrolet
  3. Campers Inn Rv
  4. Interstate Companies, Inc.
  5. I-State Truck Center
  6. Eide Automotive Group
  7. Promotive
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