Service advisor jobs in Boise, ID

The salary range for this role is $13.75 to $14.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K

Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 12345 W. Fairview Ave., Boise, ID, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $16 / hour + Commission Pay! Rewards for YOU: Competitive Hourly Pay Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills 18 years of age or older Positive attitude Ability to work flexible hours including weekends and holidays

Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************

Job DescriptionDescription: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in The Treasure Valley. We are looking for an Express Service Advisor to join our Hyundai Service team. At Kendall Hyundai of Boise, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall are: Competitive pay plan Substantial bonus program Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Career path development opportunities Competitive paid time off Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans Flexible spending plan Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Experience in service writing is required, and dealership experience is preferred. Candidates must have proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance. A valid driver's license a good driving record are required.

Job DescriptionDescription: Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Part-Time Service Advisor for its facility in Boise, Idaho. Work hours will be Monday - Friday 7:30 pm to 12:00 am. Must have good communication skills. Have at least one year of experience and a clean driving record. Wages are $19.00 - $22.00 per hour + Commission based upon experience, knowledge, and skill level. Having a current CDL (Commercial Driver's License) is a plus. Our Company Culture: · Advancement Opportunities-Internal Promotion · Company and Employee Events · Annual Chili Cookoff & Holiday Party Please apply on our website at **************** under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: **************** ESSENTIAL DUTIES Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Refers to service history, and recommends additional needed service. Advises customers on the care of their trucks / trailers and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes “promised time.” Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Maintains a professional appearance. Keeps work area clean. Requirements: High School diploma or GED Preferred working knowledge of all heavy truck repair methods Must be hard worker and a self-starter and a problem solver Great phone and Customer service skills required. May require lifting up to 50 pounds Must climb in and out of customer's vehicles to record information

**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

THE AUTO RANCH GROUP IS GROWING -- AND HIRING! Are you passionate about cars, and thrive on delivering exceptional customer service? Do you excel at diagnosing customer needs and managing the service process? We are seeking a Quick Lane Automotive Service Advisor to bring their energy and talent to our busy, growing team! Key Responsibilities Customer Interaction: Provide a warm, professional, and welcoming atmosphere for every customer. Listen attentively to customer needs and offer an exceptional service experience during their visit for vehicle maintenance or repair. Service Scheduling: Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction. Maintain consistent communication with customers regarding vehicle status and service progress. Upselling and Cross-Selling: Leverage your experience to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability. Customer Service Excellence: Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process. Team Collaboration: Work closely with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery. Provide detailed descriptions on repair orders to support technician accuracy and efficiency. Operational Support: Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems. Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components. Assist customers with invoice reviews and payment processing. Skills and Abilities Excellent Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions. Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow. Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail. Sales Acumen: Recommend relevant services and increase revenue opportunities. Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes. Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards. Qualifications High school diploma, GED, or equivalent. Experience as a Lube Technician, Quick Lane Advisor or Service Writer preferred, but will train the right candidate. Valid state-issued driver's license. Proven ability to deliver excellent customer service in a fast-paced, dynamic environment. Strong comfort level with computer systems and phone-based customer interactions. Core Values Demonstrate equity, quality, and integrity in all customer and team interactions. Benefits 401(k) with profit sharing Medical, dental and vision insurance Employee discounts Paid time off Training programs Opportunity for advancement Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board. We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description SAFETY: Promote the Safety Culture of Agri-Service. Attend all safety training both in person and virtual. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. Maintains a clean office environment. Ensures Service vehicles/industrial vehicles/cranes are inspected as required. Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out). Handles chemicals in accordance with the Safety Data Sheet (SDS). Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards. Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed. Communicates with Safety Liaison to identify and address safety concerns. ESSENTIAL FUNCTIONS: Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction. Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy. Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials. When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer. Review work in progress to ensure quality and timeliness. Become familiar and efficient with all phases of the computer system for the operation of the service department. Work with parts employees to secure parts for the technicians in the field. Help distribute work to the technicians and verify timecards. Greet customers immediately in a courteous and friendly manner. Manage telephone calls quickly and courteously. Occasionally reach out to customers by phone to see if they have service needs. As needed, assist with collection of payments. Notify customers of any changes, delays, or additional work needed. Manage customer complaints reasonably and with a positive attitude. Maintains good working relationships with staff and other departments. Works within and promotes corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Proven skills in written and verbal communications, leadership and interpersonal relationship building. Proven customer service and conflict resolution skills. Organized with strong planning, time management and efficiency in work completion. Ability to set and manage priorities. Strong attention to detail and accuracy. Must be a self-starter and able to work without supervision. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Valid driver's license and acceptable driving record required. Must be able to communicate in English (speak, read, comprehend). Competent in using computer and programs such as Work, Excel, and Outlook. Prior administrative experience required. Knowledge of service work, dealership and/or agriculture desired but not required. PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting. Must be able to lift 50 lbs. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Pay scale: $16.00 to $27.00 Hourly Other Benefits: Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance

Reports To: Director, Writing & AI Literacy Center Part-Time, Non Benefited (non-student) Posted Pay Range: $16.22 - $20.27 As a Writing & AI Literacy Consultant at the College of Western Idaho, you'll empower students from all disciplines to strengthen their writing, communication, and AI literacy skills. Every day brings the opportunity to make a real impact-whether you're guiding a student through their first essay, introducing ethical AI tools, or collaborating with faculty to support innovative learning initiatives. If you're curious, compassionate, and eager to help others find their voice while staying on the cutting edge of technology, you'll thrive in this role. Join a team that values creativity, integrity, and community, and be part of a mission that transforms students' potential into achievement-one conversation at a time. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Support Student Success in Writing and AI Literacy Provide individualized and group consultations to strengthen student writing, AI literacy, and language acquisition skills. Foster academic confidence and independence through personalized guidance and practical learning strategies. Enhance and Align Center Services Partner with Center leadership to assess student needs and adapt programs for maximum impact. Monitor and apply emerging trends in writing, learning, and AI technologies to continually refine services and resources. Collaborate and Contribute to Campus Initiatives Work closely with faculty and staff to support campus-wide events, workshops, and programs that promote student engagement and success. Assist in developing materials and resources that enrich student learning and sustain strong consultant-student relationships. Ensure Operational Excellence and Continuous Improvement Collect and report data to evaluate and advance departmental goals. Provide professional, responsive customer service while maintaining effective communication across all platforms and locations. Contribute to staff development and training initiatives that strengthen the Center's overall performance and mission. What We're Looking For: • Completion of foundational English composition coursework with at least a "B" or equivalent. • One year of experience providing consulting, teaching, or tutoring support in writing or comparable contexts. (Note: Requirement is 6 months if preferred qualification of an Associate's degree is met.) • Completion of fundamental writing & AI literacy consultant training courses within one month of hire. • Superior communication and customer service skills in a diverse, multicultural environment. • Proficient in digital literacy skills, including word processing, database, and spreadsheet programs. • Maintains strong skills in organization, accountability, and adaptability. • Possesses an AI-inclusive mindset and a commitment to upskilling students in core AI competencies. • CRLA Level 1 certification (in hand or obtained within one year after hire date). • Ability to work a minimum of 10 hours per week. • Preferred Qualification: Associate's degree in any field. Additional Instructions for Applicants: *This position requires in-person work and travel between CWI locations. **All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.

Insight Global is seeking a talented Utility Services Specialist to greet and respond to customer inquiries regarding utility services. You must be able to establish and maintain customer accounts, process payments, and work under general supervision. The ideal candidate is someone with great customer service experience that is not afraid to ask questions, can pick up new processes quickly, and can be flexible in their work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements High school diploma or equivalent and three years of experience working in a call center or utility billing environment. Knowledge of: General business office, bookkeeping, and telephone etiquette, equipment and procedures Computer usage including related software Recordkeeping and filing practices General customer service techniques Ability to: Perform accounting operations Communicate effectively with sometimes difficult customers and deal with frequent interruptions Plan, organize, and prioritize work assignments Interpret and explain regulations, policies, and procedures under adverse conditions Adjust to changing priorities in a fast-paced call center environment Communicate effectively in the English language at a level necessary for efficient job performance Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation Applicants MUST be able to pass a lifetime background check as well as a credit history check. Associate's degree in accounting, business administration or a related field and five years of experience with first and/or third-party collections. Knowledge of: Bankruptcy law and related matters Billing rules, regulations and procedures Collection procedures and techniques Process serving regulations and practices and procedures of bankruptcy and district courts Fair Debt Collection Practices and the Fair Credit Reporting Act Financial recordkeeping methods, including maintaining, adjusting and making credits and debits to utility accounts Fiscal recordkeeping

LIBRARY PUBLIC SERVICES - Job Title: Public Services Specialist I Hiring Salary: $17.16 - $18.52 (DOE) Reports to (Role): Public Services Manager Department/Group: Library FLSA Status: Non-Exempt Travel Required: None Position Type: Part-Time/Non-Exempt Benefits Eligible: No PERSI Eligible: No Work Schedule: Must be able to work flexible and varied hours between the days, evenings, and weekends. POSITION SUMMARY: The role of the Public Services Specialist I is to perform a variety of reference, reader's advisory, and directional services. Assists patrons with general computer and technology inquiries. Collaborates with assigned supervisors to recommend, develop, implement, and evaluate library programs and events for all ages, as well as outreach services for the public. Performs a range of administrative, organizational, and clerical duties to promote library programs and services. Operates under the supervision and direction of an assigned supervisor. The principal function of an employee in this class is to perform a variety of programming, collection, outreach, reference, reader's advisory, technology, and directional services. Assist patrons with service for reference activities and researching the library collection and resources. Assists Managers and Librarians with collection development duties, displays, supply organization, and promotion of library programs and services as needed. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with the assigned supervisors, other city and library employees, and the public. ESSENTIAL FUNCTIONS: * Performs reference, reader's advisory, interlibrary loan, and directional services for the public in a timely manner. * Provides instruction to patrons in the use of all the library's print and technology resources and services. * Assist patrons with general computer inquiries and technology assistance. * Prepares and promotes marketing and social media materials about library programs and services. Creates displays and decorates spaces and bulletin boards as assigned. * Uses library equipment, technology, and online resources as appropriate. * Keeps public spaces and shared work areas clean and orderly. Performs roving duties consistently and thoroughly on each floor. * Prepares, performs, and evaluates informational, recreational, and educational programming for all age groups as requested. * Accepts and performs general duties and special projects assigned by the department. * Keeps immediate supervisor and designated others accurately informed concerning work progress and problems and makes suggestions for new or improved ways of addressing such issues. * Responds to patrons' questions and comments in a professional, courteous, and timely manner. * Communicates and coordinates regularly with staff, library partners, and others to maximize the effectiveness and efficiency of library operations and activities. * Meets requirements of performance, including attendance standards, professional behavior, and work deadlines. * Communicates information and states concerns clearly and professionally. * Respects the opinion of others and demonstrates a reasonable relationship with employees, supervisors, and others. * Assumes the duties of PIC (Person in Charge) for evening and weekend shifts as needed, addressing safety concerns and ensuring compliance with regulations. * Assists in staff training and demonstrations. * Performs collection development responsibilities as needed including the selection, weeding, inventory, and ordering of materials. * Performs routine opening and closing procedures. * Follows City and library policies and procedures. Explains to patrons the library's rules including library policies and procedures and resolves patrons' complaints regarding library policies and procedures with diplomacy and tact. * Fields telephone questions from the public and directs calls to the correct destination as needed. * Attends meetings, conferences, workshops, and training sessions as required; reviews library publications and resources to stay current on library principles, practices, and new developments in assigned work areas. * Assists with program supply and information desk care and organization as needed. * Complete departmental reports and program reporting in a timely manner. Assist with grant and other writing assignments as needed. * Collect departmental and library statistics as needed. * Helps prepare and disseminate a variety of promotional materials for library programs and services. * Accepts and performs changes in work assignments and/or work processes in a timely and effective manner. * Assumes responsibility and may perform other duties as assigned. * Nothing in this restricts management's right to assign or reassign duties and responsibilities to this position at any time. ADDITIONAL FUNCTIONS: * Ability to accept responsibility and account for his/her actions. * Ability to adapt to change in the workplace. * Ability to participate in needed learning activities in a way that makes the most of the learning experience. * Understands, encourages, and carries out the principles of integrated safety management; complies with or oversees the compliance with safety policies and procedures; completes all required training; takes personal responsibility for safety. * Ability to take care of the customers' needs while following company procedures. * Ability to make critical decisions while following company procedures. * Ability to make decisions or take actions to solve a problem or reach a goal. * Ability to formulate a sound decision using the available information. * Ability to effectively present information publicly. * Ability to effectively utilize available time for the completion of necessary job tasks. EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS: * High School Graduate or General Education Degree (GED) required. * Associate's degree required. * Bachelor's degree preferred. * Bilingual preferred. * Preferred: 2 or more years of experience in a Library or any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: * Some knowledge of library functions, rules, policies, and procedures. * Some knowledge of library materials and resources, including print and electronic reference sources. * Some knowledge of basic computer operations in a professional or office setting. * Ability to use library equipment employed in all phases or functions of assigned duties, including basic computer operation, and the copier. * Ability to plan, design, direct, deliver, and evaluate programs to meet patron needs. * Ability to solve problems using diplomatic resolution strategies. * Ability to work independently and provide assistance to patrons. * Ability to organize and prioritize work. * Ability to maneuver and manipulate objects among high and low shelves and on carts. * Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language. * Ability to understand and follow oral and/or written policies, procedures, and instructions. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Ability and willingness to quickly learn and apply new skills and knowledge in response to rapidly changing information and/or technology. * Ability and willingness to apply integrity, ingenuity, and inventiveness in performing assigned tasks. * All applicants must be able to successfully pass City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests. WORK ENVIRONMENT: * Work is performed primarily in a general library environment and the employee in this class is subject to inside environmental conditions and, at times, to outside conditions when performing outreach or outside programs. ESSENTIAL PHYSICAL ABILITIES: * Finger Dexterity: Sufficient finger or manual dexterity with or without reasonable accommodation to enable the employee to operate a computer, telephone and related equipment and use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. * Speech: Sufficient clarity of speech or other communication ability with or without reasonable accommodation to enable the employee to communicate effectively and convey detailed or important instructions or ideas accurately, loudly, or quickly. * Hearing: Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information. * Visual Abilities: Sufficient visual acuity or other power of observation with or without reasonable accommodation to enable the employee to review a wide variety of materials in electronic or hard copy form and perform activities such as viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection). * Physical Strength & Personal Mobility: Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to permit the employee to maneuver and function in and around a library environment. Sitting some of the time; walking and standing some of the time. Exerts up to 20 lbs. of force frequently. REASONABLE ACCOMMODATION STATEMENT: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. EEO STATEMENT: The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws. DISCLAIMER: The City has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate. This position may close before the closing date.

Dillon Toyota Lift is a Toyota forklift dealer in Utah and Idaho. Recognized as an industry leader, we consistently raise the standard in the material handling services offered, in the teams we build, and in the customers we serve. We have an immediate opening for a Service Dispatcher for our Nampa, ID location. This role will work in a team environment and is responsible for daily dispatching and administrative support duties in the Service department. Are you looking for the right opportunity to work with a fun and dynamic team?! We are a growing company looking to hire the best, to be the best! Learn more about what we do and visit ************************* Job Duties: Answer customer calls, communicate effectively with customers to understand their needs. Coordinate service work orders and schedule technician appointments. Update customers throughout the day on the technicians' progress. Maintain records of work performed, including the closing and invoicing of service work orders. Establish and maintain exceptional customer service internally and externally. Must Haves: High school diploma required. Minimum three years of experience as a dispatcher or related customer service field. Strong problem-solving skills, detail-oriented with a high level of accuracy. Strong interpersonal communication skills Proficient in computer skills and prefer experience with multi-line phones. Dillon Toyota Lift offers competitive pay and a comprehensive benefits package that includes health insurance benefits, paid time off, 401(k) retirement plan, and career development opportunities. Dillon Toyota Lift is an Equal Opportunity Employer

Are you an experienced automotive professional who thrives on delivering exceptional customer service? Do you excel at diagnosing customer needs and managing service processes? We are seeking Experienced Automotive Service Advisors to join our team and bring their expertise to the next level. Key Responsibilities Customer Interaction: Provide a warm, professional, and welcoming atmosphere for every customer. Listen attentively to customer concerns and questions, offering expert advice on vehicle maintenance and repair needs. Service Recommendations: Conduct thorough evaluations of customer concerns and vehicle conditions. Provide clear, accurate, and detailed explanations of required services, costs, and timelines to customers. Service Scheduling: Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction. Maintain consistent communication with customers regarding vehicle status and service progress. Upselling and Cross-Selling: Leverage your expertise to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability. Customer Service Excellence: Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process. Team Collaboration: Partner with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery. Provide detailed work orders and descriptions to support technician accuracy and efficiency. Operational Support: Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems. Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components. Assist customers with invoice reviews and payment processing. Skills and Abilities Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions. Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow. Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail. Sales Acumen: Leverage your industry knowledge to recommend relevant services and increase revenue opportunities. Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes. Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards. Qualifications High school diploma, GED, or equivalent. Minimum of 2 years of experience as an Automotive Service Advisor or Service Writer. Valid state-issued driver's license. Proven ability to deliver excellent customer service in a fast-paced, dynamic environment. Strong comfort level with computer systems and phone-based customer interactions. Core Values Demonstrate equity, empowerment, quality, and integrity in all customer and team interactions. Benefits 401(k) with profit sharing Dental insurance Employee discounts Health insurance Paid time off Vision insurance Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board. We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

HERE WE GROW AGAIN! Stateline Auto Ranch Subaru is looking to fill multiple Automotive Service positions -- from the Service Drive and Lube rack, all the way up to Subaru Master Certified Technicians Located in Fruitland Idaho, our state of the art facility is looking for experienced Automotive industry professionals for all positions in Service and Sales We service all makes and models -- SUBARU - Ford - Lincoln - Dodge - Chrysler - Jeep - RAM - Chevrolet - Buick - GMC - And More If you're looking for a change, look no further! Come work for a GREAT company - with experienced, talented professionals that are ready to support you! We have a large and loyal customer base, a solid and forward-thinking Management Team that has been in place for over 20 years, and lots of growth on the horizon. If you're ready to grow in your career in the auto industry, we've got a spot for you! Make $$$$$ - Have Fun --- Reap great benefits -- and collect customers with a TOTALLY new experience at a Dealership! You've already heard "We do business a better way!", come find out how that translates to awesome career growth and opportunities for you! It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential. Our benefits include: Health Insurance Life Insurance Disability & Accident Coverage Dental Coverage Vision Coverage 401(K) Retirement Plan w ith percentage match Generous Paid Time Off policy Paid Holidays Employee Discounts Paid Training Programs Annual Bonus Program State of the art facilities, tools, software and more! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

STOP working for places that do not value you- Join a Team That Actually Values You! We have a 4 DAY WORK WEEK and no weekends! If you want a place where your work matters, your team supports you, and your schedule gives you a real life outside of work - welcome to Modern Auto Service! We believe in People Above All, and Our company needs a Quick Service Specialist - a core role that services our loyal customers, supports shop flow, keeps the facility clean and organized, and ensures every vehicle receives a smooth, efficient, professional experience. This isn't "just a lube job." This is a vital position that keeps the entire shop moving. What You'll Love About Working Here $32,000 - $40,000 per year depending on experience 4-Day Work Week (full-time hours with real life balance) No weekends - ever Clean, modern, organized shop Paid Holidays & PTO Health insurance Free uniforms A leadership team that supports and listens Clear processes and daily structure - no chaos A strong team culture Career growth into GS Tech, B-Tech, or advanced roles What You'll Do Perform oil services, fluid services, tire installs, and vehicle maintenance Complete Digital Vehicle Inspections Keep the shop clean, stocked, and organized Ensure smooth workflow for the advisors and technicians Learn and grow with supportive training to help you develop Whether you're looking for a steady, reliable job or want a foot in the door to grow into more - this is your opportunity. Ready to go? Apply today or call Kevin confidentially at ************ with questions. (We mean this - Google "Modern Auto Service" and see what our customers say about us!)

Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************

Are you an experienced automotive professional who thrives on delivering exceptional customer service? Do you excel at determining customer needs and managing service processes? We are seeking Experienced Automotive Service Advisors to join our fast-paced team and grow with our company. Key Responsibilities Customer Interaction: Provide a warm, professional, and welcoming atmosphere for every customer. Listen attentively to customer concerns and questions, offering expert advice on vehicle maintenance and repair needs. Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process. Service Recommendations: Conduct thorough evaluations of customer concerns and vehicle conditions. Provide clear, accurate, and detailed explanations of required services, costs, and timelines to customers. Service Scheduling: Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction. Maintain consistent communication with customers regarding vehicle status and service progress. Upselling and Cross-Selling: Leverage your expertise to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability. Team Collaboration: Partner with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery. Provide detailed work orders and descriptions to support technician accuracy and efficiency. Operational Support: Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems. Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components. Assist customers with invoice reviews and payment processing. Skills and Abilities Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions. Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow. Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail. Sales Acumen: Leverage your industry knowledge to recommend relevant services and increase revenue opportunities. Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes. Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards. Qualifications High school diploma, GED, or equivalent. Minimum of 2 years of experience as an Automotive Service Advisor or Service Writer preferred. Valid state-issued driver's license. Proven ability to deliver excellent customer service in a fast-paced, dynamic environment. Strong comfort level with computer systems and phone-based customer interactions. Core Values Demonstrate equity, empowerment, quality, and integrity in all customer and team interactions. Benefits 401(k) with company match Excellent benefits package including medical, dental and vision insurance Employee discounts Paid training programs Paid time off Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board. We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.