Customer Accounts Advisor
Service advisor job in Boise, ID
The salary range for this role is $13.75 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
CSR $ 20 - 22/hr
Service advisor job in Boise, ID
Adecco is immediately hiring multiple Customer Service Representatives for a successful online retailer based in Eagle, Idaho! We're hiring a full-time Customer Service Representatives to join our in-person team (Monday-Friday, 9am-5:30pm, with occasional Saturdays) with pay $20-22/hr. depending on experience. As a CSR, you will handle inbound calls, assist customers with product info, and resolve issues with empathy and efficiency. Ideal candidates are detail-oriented, tech-savvy, and thrive in a high-volume, phone-heavy role.
Requirements:
1+ year of office-based customer service experience or client sales & service
Strong communication and multitasking skills
Experience with multi-line phones and CRM systems
Clean background and credit history (no collections, bankruptcies, or late payments) and clean drug test
High School Diploma or equivalent
Preferred:
Comfortability with using the latest technology
Call Center Experience
Management Experience
What's in it for you?
Competitive Weekly Pay $20-22/hr. DOE
Client-catered lunches
Generous Referral Bonuses
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Pay Details: $20.00 to $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Service Advisor
Service advisor job in Meridian, ID
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplySales & Service Consultant, Boise
Service advisor job in Boise, ID
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Customer Service Associate
Service advisor job in Boise, ID
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 12345 W. Fairview Ave., Boise, ID, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
18 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
Service Advisor-Boise, ID-Part-Time Evenings
Service advisor job in Boise, ID
Full-time Description
Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Part-Time Service Advisor for its facility in Boise, Idaho. Work hours will be Monday - Friday 7:30 pm to 12:00 am. Must have good communication skills. Have at least one year of experience and a clean driving record. Wages are $19.00 - $22.00 per hour + Commission based upon experience, knowledge, and skill level. Having a current CDL (Commercial Driver's License) is a plus.
Our Company Culture:
· Advancement Opportunities-Internal Promotion
· Company and Employee Events
· Annual Chili Cookoff & Holiday Party
Please apply on our website at **************** under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: ****************
ESSENTIAL DUTIES
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Refers to service history, and recommends additional needed service.
Advises customers on the care of their trucks / trailers and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Explains completed work and all charges to customers.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Maintains a professional appearance.
Keeps work area clean.
Requirements
High School diploma or GED
Preferred working knowledge of all heavy truck repair methods
Must be hard worker and a self-starter and a problem solver
Great phone and Customer service skills required.
May require lifting up to 50 pounds
Must climb in and out of customer's vehicles to record information
Salary Description $19 - $22 per hour
Hyundai Express Service Advisor
Service advisor job in Boise, ID
Job DescriptionDescription:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in The Treasure Valley. We are looking for an Express Service Advisor to join our Hyundai Service team. At Kendall Hyundai of Boise, our Service Department is a fast-paced environment serving clients throughout the community.
Some of the benefits of working with Kendall are:
Competitive pay plan
Substantial bonus program
Shop Manager on-site for assistance
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Career path development opportunities
Competitive paid time off
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan w/ Fidelity
Accident and Illness supplemental plans
Flexible spending plan
Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.
If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.
Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.
Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937.
Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers.
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements:
Experience in service writing is required, and dealership experience is preferred. Candidates must have proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance. A valid driver's license a good driving record are required.
Automotive Service Advisor
Service advisor job in Boise, ID
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Advisor
Service advisor job in Meridian, ID
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits,
and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary
duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station
cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car
wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a
time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional
ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools,
or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc....) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies
arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and
abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for
applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or
recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you
are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email
promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified
interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran,
disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and
***********************************************************************************************
Quick Lane Service Advisor
Service advisor job in Mountain Home, ID
THE AUTO RANCH GROUP IS GROWING -- AND HIRING!
Are you passionate about cars, and thrive on delivering exceptional customer service? Do you excel at diagnosing customer needs and managing the service process? We are seeking a Quick Lane Automotive Service Advisor to bring their energy and talent to our busy, growing team!
Key Responsibilities
Customer Interaction:
Provide a warm, professional, and welcoming atmosphere for every customer.
Listen attentively to customer needs and offer an exceptional service experience during their visit for vehicle maintenance or repair.
Service Scheduling:
Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.
Maintain consistent communication with customers regarding vehicle status and service progress.
Upselling and Cross-Selling:
Leverage your experience to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability.
Customer Service Excellence:
Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process.
Team Collaboration:
Work closely with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery.
Provide detailed descriptions on repair orders to support technician accuracy and efficiency.
Operational Support:
Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems.
Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components.
Assist customers with invoice reviews and payment processing.
Skills and Abilities
Excellent Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions.
Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail.
Sales Acumen: Recommend relevant services and increase revenue opportunities.
Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes.
Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards.
Qualifications
High school diploma, GED, or equivalent.
Experience as a Lube Technician, Quick Lane Advisor or Service Writer preferred, but will train the right candidate.
Valid state-issued driver's license.
Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.
Strong comfort level with computer systems and phone-based customer interactions.
Core Values
Demonstrate equity, quality, and integrity in all customer and team interactions.
Benefits
401(k) with profit sharing
Medical, dental and vision insurance
Employee discounts
Paid time off
Training programs
Opportunity for advancement
Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board.
We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Writer
Service advisor job in Marsing, ID
Job Description
SAFETY:
Promote the Safety Culture of Agri-Service.
Attend all safety training both in person and virtual.
Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE)
Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
Maintains a clean office environment.
Ensures Service vehicles/industrial vehicles/cranes are inspected as required.
Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out).
Handles chemicals in accordance with the Safety Data Sheet (SDS).
Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards.
Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed.
Communicates with Safety Liaison to identify and address safety concerns.
ESSENTIAL FUNCTIONS:
Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction.
Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy.
Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy.
Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials.
When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer.
Review work in progress to ensure quality and timeliness.
Become familiar and efficient with all phases of the computer system for the operation of the service department.
Work with parts employees to secure parts for the technicians in the field.
Help distribute work to the technicians and verify timecards.
Greet customers immediately in a courteous and friendly manner.
Manage telephone calls quickly and courteously.
Occasionally reach out to customers by phone to see if they have service needs.
As needed, assist with collection of payments.
Notify customers of any changes, delays, or additional work needed.
Manage customer complaints reasonably and with a positive attitude.
Maintains good working relationships with staff and other departments.
Works within and promotes corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge and use of Microsoft computer products or other comparable systems required.
Proven skills in written and verbal communications, leadership and interpersonal relationship building.
Proven customer service and conflict resolution skills.
Organized with strong planning, time management and efficiency in work completion.
Ability to set and manage priorities.
Strong attention to detail and accuracy.
Must be a self-starter and able to work without supervision.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Valid driver's license and acceptable driving record required.
Must be able to communicate in English (speak, read, comprehend).
Competent in using computer and programs such as Work, Excel, and Outlook.
Prior administrative experience required.
Knowledge of service work, dealership and/or agriculture desired but not required.
PHYSICAL CHARACTERISTICS:
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting.
Must be able to lift 50 lbs.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Pay scale: $16.00 to $27.00 Hourly
Other Benefits:
Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance
View Job description for Consultant, Writing & AI Literacy Services
Service advisor job in Nampa, ID
Reports To:
Director, Writing & AI Literacy Center
Part-Time, Non Benefited (non-student)
Posted Pay Range:
$16.22 - $20.27
As a Writing & AI Literacy Consultant at the College of Western Idaho, you'll empower students from all disciplines to strengthen their writing, communication, and AI literacy skills. Every day brings the opportunity to make a real impact-whether you're guiding a student through their first essay, introducing ethical AI tools, or collaborating with faculty to support innovative learning initiatives.
If you're curious, compassionate, and eager to help others find their voice while staying on the cutting edge of technology, you'll thrive in this role. Join a team that values creativity, integrity, and community, and be part of a mission that transforms students' potential into achievement-one conversation at a time.
Why Join CWI?
At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.
Key Responsibilities:
Support Student Success in Writing and AI Literacy
Provide individualized and group consultations to strengthen student writing, AI literacy, and language acquisition skills.
Foster academic confidence and independence through personalized guidance and practical learning strategies.
Enhance and Align Center Services
Partner with Center leadership to assess student needs and adapt programs for maximum impact.
Monitor and apply emerging trends in writing, learning, and AI technologies to continually refine services and resources.
Collaborate and Contribute to Campus Initiatives
Work closely with faculty and staff to support campus-wide events, workshops, and programs that promote student engagement and success.
Assist in developing materials and resources that enrich student learning and sustain strong consultant-student relationships.
Ensure Operational Excellence and Continuous Improvement
Collect and report data to evaluate and advance departmental goals.
Provide professional, responsive customer service while maintaining effective communication across all platforms and locations.
Contribute to staff development and training initiatives that strengthen the Center's overall performance and mission.
What We're Looking For:
• Completion of foundational English composition coursework with at least a "B" or equivalent.
• One year of experience providing consulting, teaching, or tutoring support in writing or comparable contexts. (Note: Requirement is 6 months if preferred qualification of an Associate's degree is met.)
• Completion of fundamental writing & AI literacy consultant training courses within one month of hire.
• Superior communication and customer service skills in a diverse, multicultural environment.
• Proficient in digital literacy skills, including word processing, database, and spreadsheet programs.
• Maintains strong skills in organization, accountability, and adaptability.
• Possesses an AI-inclusive mindset and a commitment to upskilling students in core AI competencies.
• CRLA Level 1 certification (in hand or obtained within one year after hire date).
• Ability to work a minimum of 10 hours per week.
• Preferred Qualification: Associate's degree in any field.
Additional Instructions for Applicants:
*This position requires in-person work and travel between CWI locations.
**All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
Auto Customer Service Reps
Service advisor job in Nampa, ID
5707 East Gate Boulevard, Nampa, ID 83687
AUTOMOTIVE SERVICE TECHNICIAN APPRENTICEEarn $18 - $22 per Hour Based on Your ExperienceExcellent Training, Income, Benefits & Career Growth!
Corwin Ford of Nampas Service Department is HIRING NOW for Automotive Service Technician Apprentices! If you're eager to start or advance your career as an automotive technician, this is your opportunity to receive hands-on training, mentorship, and career growth in a state-of-the-art, high-volume dealership.
Were seeking motivated, hardworking individuals who are passionate about the automotive industry and ready to learn from experienced technicians. This role is perfect for those looking to gain real-world experience while working toward certifications and long-term success in the field.
As a proud member of the Corwin Auto Group, we invest in our technicians' success with ongoing training, career development, and a clearly defined career path with long-term growth opportunities. Apply today and upload your resumecompleting the online assessment grants priority consideration!
We offer:
Earn $18 - $22 per hour based on your experience
Full-time position
Continuous, paid training to enhance your skillset
Flexible 5-day work week Guaranteed 40+ work hours per week!
Tool allocation
Full Family BenefitsMedical, Dental, Vision, and Life Insurance
Paid vacation and sick time
401(k) with company match
Employee discounts on products & services
Vehicle purchase plans
Great opportunity for a successful long-term career with room for advancement into management and upper management!
Responsibilities - Automotive Service Technician Apprentice:
Assist experienced technicians with vehicle diagnostics, repairs, and maintenance
Learn and follow manufacturer guidelines and best practices
Perform basic vehicle services, including oil changes, tire rotations, and inspections
Maintain a clean and organized work environment
Use dealership-provided tools and equipment safely and efficiently
Follow safety protocols and service department procedures
Continuously develop technical skills through training and hands-on experience
Qualifications - Automotive Service Technician Apprentice:
Passion for the automotive industry and a willingness to learn
Basic mechanical knowledge or prior hands-on experience is a plus
Strong work ethic and attention to detail
Ability to follow instructions and work as part of a team
Valid drivers license and a clean driving record
Must be able to lift up to 50 lbs and stand for extended periods
High school diploma or GED equivalent preferred
Please upload your resume and complete the online assessment for immediate consideration!
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RequiredPreferredJob Industries
Customer Service
Service Dispatcher
Service advisor job in Nampa, ID
Dillon Toyota Lift is a Toyota forklift dealer in Utah and Idaho. Recognized as an industry leader, we consistently raise the standard in the material handling services offered, in the teams we build, and in the customers we serve. We have an immediate opening for a Service Dispatcher for our Nampa, ID location.
This role will work in a team environment and is responsible for daily dispatching and administrative support duties in the Service department. Are you looking for the right opportunity to work with a fun and dynamic team?! We are a growing company looking to hire the best, to be the best! Learn more about what we do and visit *************************
Job Duties:
Answer customer calls, communicate effectively with customers to understand their needs.
Coordinate service work orders and schedule technician appointments.
Update customers throughout the day on the technicians' progress.
Maintain records of work performed, including the closing and invoicing of service work orders.
Establish and maintain exceptional customer service internally and externally.
Must Haves:
High school diploma required.
Minimum three years of experience as a dispatcher or related customer service field.
Strong problem-solving skills, detail-oriented with a high level of accuracy.
Strong interpersonal communication skills
Proficient in computer skills and prefer experience with multi-line phones.
Dillon Toyota Lift offers competitive pay and a comprehensive benefits package that includes health insurance benefits, paid time off, 401(k) retirement plan, and career development opportunities.
Dillon Toyota Lift is an Equal Opportunity Employer
Auto-ApplyExperienced Automotive Service Advisor
Service advisor job in Ontario, OR
Are you an experienced automotive professional who thrives on delivering exceptional customer service? Do you excel at diagnosing customer needs and managing service processes? We are seeking Experienced Automotive Service Advisors to join our team and bring their expertise to the next level.
Key Responsibilities
Customer Interaction:
Provide a warm, professional, and welcoming atmosphere for every customer.
Listen attentively to customer concerns and questions, offering expert advice on vehicle maintenance and repair needs.
Service Recommendations:
Conduct thorough evaluations of customer concerns and vehicle conditions.
Provide clear, accurate, and detailed explanations of required services, costs, and timelines to customers.
Service Scheduling:
Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.
Maintain consistent communication with customers regarding vehicle status and service progress.
Upselling and Cross-Selling:
Leverage your expertise to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability.
Customer Service Excellence:
Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process.
Team Collaboration:
Partner with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery.
Provide detailed work orders and descriptions to support technician accuracy and efficiency.
Operational Support:
Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems.
Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components.
Assist customers with invoice reviews and payment processing.
Skills and Abilities
Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions.
Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail.
Sales Acumen: Leverage your industry knowledge to recommend relevant services and increase revenue opportunities.
Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes.
Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards.
Qualifications
High school diploma, GED, or equivalent.
Minimum of 2 years of experience as an Automotive Service Advisor or Service Writer.
Valid state-issued driver's license.
Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.
Strong comfort level with computer systems and phone-based customer interactions.
Core Values
Demonstrate equity, empowerment, quality, and integrity in all customer and team interactions.
Benefits
401(k) with profit sharing
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board.
We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAutomotive Service Position
Service advisor job in Fruitland, ID
HERE WE GROW AGAIN! Stateline Auto Ranch Subaru is looking to fill multiple Automotive Service positions -- from the Service Drive and Lube rack, all the way up to Subaru Master Certified Technicians
Located in Fruitland Idaho, our state of the art facility is looking for experienced Automotive industry professionals for all positions in Service and Sales
We service all makes and models -- SUBARU - Ford - Lincoln - Dodge - Chrysler - Jeep - RAM - Chevrolet - Buick - GMC - And More
If you're looking for a change, look no further! Come work for a GREAT company - with experienced, talented professionals that are ready to support you! We have a large and loyal customer base, a solid and forward-thinking Management Team that has been in place for over 20 years, and lots of growth on the horizon. If you're ready to grow in your career in the auto industry, we've got a spot for you!
Make $$$$$ - Have Fun --- Reap great benefits -- and collect customers with a TOTALLY new experience at a Dealership!
You've already heard "We do business a better way!", come find out how that translates to awesome career growth and opportunities for you!
It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential.
Our benefits include:
Health Insurance
Life Insurance
Disability & Accident Coverage
Dental Coverage
Vision Coverage
401(K) Retirement Plan w
ith percentage match
Generous Paid Time Off policy
Paid Holidays
Employee Discounts
Paid Training Programs
Annual Bonus Program
State of the art facilities, tools, software and more!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Accounts Advisor
Service advisor job in Nampa, ID
The salary range for this role is $13.75 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
CSR
Service advisor job in Boise, ID
Adecco is immediately hiring multiple Customer Service Representatives for a successful online retailer based in Eagle, Idaho! We're hiring a full-time Customer Service Representatives to join our in-person team (Monday-Friday, 9am-5:30pm, with occasional Saturdays) with pay $20-22/hr. depending on experience. As a CSR, you will handle inbound calls, assist customers with product info, and resolve issues with empathy and efficiency. Ideal candidates are detail-oriented, tech-savvy, and thrive in a high-volume, phone-heavy role.
Requirements:
1+ year of office-based customer service experience or client sales & service
Strong communication and multitasking skills
Experience with multi-line phones and CRM systems
Clean background and credit history (no collections, bankruptcies, or late payments) and clean drug test
High School Diploma or equivalent
Preferred:
Comfortability with using the latest technology
Call Center Experience
Management Experience
What's in it for you?
Competitive Weekly Pay $20-22/hr. DOE
Client-catered lunches
Generous Referral Bonuses
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Pay Details: $20.00 to $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Automotive Service Advisor
Service advisor job in Mountain Home, ID
Are you an experienced automotive professional who thrives on delivering exceptional customer service? Do you excel at determining customer needs and managing service processes? We are seeking Experienced Automotive Service Advisors to join our fast-paced team and grow with our company.
Key Responsibilities
Customer Interaction:
Provide a warm, professional, and welcoming atmosphere for every customer.
Listen attentively to customer concerns and questions, offering expert advice on vehicle maintenance and repair needs.
Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process.
Service Recommendations:
Conduct thorough evaluations of customer concerns and vehicle conditions.
Provide clear, accurate, and detailed explanations of required services, costs, and timelines to customers.
Service Scheduling:
Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.
Maintain consistent communication with customers regarding vehicle status and service progress.
Upselling and Cross-Selling:
Leverage your expertise to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability.
Team Collaboration:
Partner with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery.
Provide detailed work orders and descriptions to support technician accuracy and efficiency.
Operational Support:
Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems.
Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components.
Assist customers with invoice reviews and payment processing.
Skills and Abilities
Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions.
Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail.
Sales Acumen: Leverage your industry knowledge to recommend relevant services and increase revenue opportunities.
Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes.
Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards.
Qualifications
High school diploma, GED, or equivalent.
Minimum of 2 years of experience as an Automotive Service Advisor or Service Writer preferred.
Valid state-issued driver's license.
Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.
Strong comfort level with computer systems and phone-based customer interactions.
Core Values
Demonstrate equity, empowerment, quality, and integrity in all customer and team interactions.
Benefits
401(k) with company match
Excellent benefits package including medical, dental and vision insurance
Employee discounts
Paid training programs
Paid time off
Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board.
We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Service Advisor
Service advisor job in Caldwell, ID
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits,
and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary
duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station
cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car
wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a
time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional
ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools,
or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc....) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies
arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and
abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for
applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or
recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you
are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email
promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified
interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran,
disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and
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