Service advisor jobs in Bonita Springs, FL - 510 jobs
All
Service Advisor
Customer Service Representative
Service Specialist
Customer Service Advisor
Automotive Service Advisor
SERVICE ADVISOR
Acmgmt LLC
Service advisor job in Cape Coral, FL
Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$37k-65k yearly est. 7d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Benecard Services, Inc.
Service advisor job in Bonita Springs, FL
Under the direction of Call Center leadership, a Customer Service Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A Customer Service Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives.
Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives.
Make outbound calls as needed.
Navigate multiple systems across dual screens and clearly document each call.
Stay current with new policies and procedures.
Maintain strong working relationships with co-workers and managers in support of a cohesive team environment.
Maintain required quality and productivity metrics.
Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies.
Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity.
Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations.
Other duties as assigned.
QUALIFICATIONS
Three years' experience in a call center environment, (Must have high school diploma) or equivalent.
Process oriented, ability to work in a team environment,
Knowledge of Microsoft Outlook, Excel and Word is preferred,
Excellent written and oral communication skills are required,
Demonstrated ability to work and make decisions in a fast-paced environment,
Demonstrated ability to multi-task,
Flexible work schedule as needed
Proven track record of reliability
Will need to support weekend and possible second shift work.
We are an equal opportunity employer.
$23k-31k yearly est. 7d ago
Customer Service Insurance Advisor
Happy Halloween
Service advisor job in Estero, FL
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
About Us
At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the RoleAs a
Customer Service Insurance Advisor
, you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a
WOW experience
at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You'll Do
Handle 30+ inbound service calls per day with professionalism and empathy.
Provide clients with a warm, educational, and exceptional experience every time.
Communicate through phone, email, text, and chat with equal clarity and professionalism.
Listen carefully to understand each client's needs and concerns.
Set clear expectations and ensure timely follow-up on all service tasks.
Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
Complete data entry and documentation across multiple platforms accurately and promptly.
Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
Are a strong communicator who can explain information simply and clearly.
Enjoy helping people and solving problems.
Take pride in providing exceptional service not just “answering questions.”
Thrive in a structured, supportive, in-office environment with a team mindset.
Stay calm under pressure and handle multiple inquiries with professionalism.
Have strong attention to detail and accuracy in documentation.
Believe that doing what is right for the customer is non-negotiable.
Qualities of a Successful Customer ServiceAdvisor
Communicates confidently across phone, email, text, and chat.
Creates a WOW experience through friendliness, clear explanations, and reliability.
Works collaboratively with teammates to meet client needs.
Handles data entry with ease and accuracy.
Brings a positive, unifying work ethic that supports a culture of teamwork.
Is motivated by helping clients feel protected and supported.
Qualifications
Customer service or administrative experience preferred (insurance experience is a plus).
Strong verbal and written communication skills.
Ability to navigate multiple systems while assisting customers.
High attention to detail and accuracy.
18+ and legally eligible to work in the U.S.
High school diploma or equivalent.
This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Ted Todd Insurance Team
Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication.
Why TTI?
At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard.
Our Commitment to Diversity and Inclusion
We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity.
Professional Growth and Rewards
At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry.
If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
$42.5k-52.5k yearly Auto-Apply 60d+ ago
Service Advisor
Freedomroads
Service advisor job in Fort Myers, FL
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 7d ago
Service Advisor
Miami Lakes Am & Cj
Service advisor job in Cape Coral, FL
Experience required Chrysler experience preferred but not required CDK experience a plus
We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$37k-65k yearly est. Auto-Apply 60d+ ago
Experienced Service Advisor
Germain Honda of Naples
Service advisor job in Naples, FL
Job Description
Germain Honda of Naples
Experienced Automotive ServiceAdvisor
Naples, FL
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a ServiceAdvisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LP
$36k-65k yearly est. 4d ago
Sales Family Service Advisor
Tulip Cremation
Service advisor job in Punta Gorda, FL
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family ServiceAdvisor at Charlotte Memorial Funeral Home & Cemetery in Punta Gorda, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
#ENT2023
$37k-65k yearly est. 6d ago
Service Advisor
Kia and Cdjrf of Fort Myers
Service advisor job in Fort Myers, FL
Kia and CDJR of Fort Myers, South Florida's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits!
We are looking for a motivated ServiceAdvisor to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment.
ServiceAdvisor Duties and Responsibilities
Proactively greeting and assisting all customers in a friendly, professional manner
Perform a vehicle walk-around with the customer before and after service, taking pictures every time
Gather customer information and reason for visit
Write up repair order and obtain customer e-signatures
Provide customer with accurate quotes
Communicate with technicians on vehicle repair
Maintain open communication with customer on other recommended repairs and vehicle status
Finalize, close, and cash out repair orders in a timely manner
ServiceAdvisor Requirements and Qualifications
General high school diploma or equivalent
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Multitasking, organizational, and time-management skills, with the ability to prioritize tasks
Positive appearance
Able to deliver a fantastic customer experience
18 years of age or older
Pass drug screening, background check and MVR check
Dealership experience is a plus
This position requires mid-level physical activity (standing/walking continuously)
Able to lift 25-lbs unassisted
Job Type: Full-time
Full-time benefits offered:
Health insurance
Dental insurance
Vision insurance
Retirement benefits
Employee discounts
Kia and CDJR of Fort Myers is an equal opportunity employer and a drug-free workplace.
$37k-65k yearly est. Auto-Apply 60d+ ago
Service Advisor
Victory Layne Chevrolet
Service advisor job in Fort Myers, FL
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, receiving inbound calls and scheduling appointments as needed. They may also need to verify insurance before maintenance is scheduled.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-65k yearly est. Auto-Apply 60d+ ago
Service Advisor Luxury Brand
Fort Myers Genesis
Service advisor job in Fort Myers, FL
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
What we offer:
Free Health Insurance Option Available
401k Match Options Available
HSA company match contribution
Dental and Vision Insurance Available
Paid Vacations, Holiday Pay, PTO pay
Career advancement opportunities, promote from within
Discounts on products and services
Family owned and operated
Long term job security
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
smiling!!
Qualifications
Organized and friendly personality
Ability to give our luxury buyers a first class service experience
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-65k yearly est. Auto-Apply 60d+ ago
Surgical Services Specialist PACU (Charge RN)
Lee Health 3.1
Service advisor job in Fort Myers, FL
Department: Peri-Anesthesia Care Unit Work Type: Full Time Shift: Shift 1/2:30 PM to 11:00 PM Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour Responsible for the delivery and documentation of patient care through the nursing process of assessment// diagnosing// planning// implementation// and evaluation. Performs responsibilities in five areas of nursing practice: clinician// teacher// researcher// leadership and professional development. Responsible for directing and coordinating nursing care for patients based on established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the Florida Nurse Practice Act. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Supports the organization vision and mission. Uses knowledge of patient's age and cultural diversity into the provision of patient care. Contributes to the provision of quality nursing care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes in patient care. Clinically competent RN vested with the responsibility and control of all tasks associated with equitable// on time delivery of the surgery schedule. Collaborates// integrates and communicates to all team members providing optimal efficiency of daily operations.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferredand/or
Additional Requirements
Graduate of an accredited school of practical nursing
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferredand/or2 YearsSurgical ServicesRequired
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/or Registered Nurse LicenseRequired
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
US:FL:Fort Myers
$35-47.3 hourly 1d ago
Experienced Service Advisor
Germainmotor 4.1
Service advisor job in Naples, FL
Germain Honda of Naples
Experienced Automotive ServiceAdvisor
Naples, FL
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a ServiceAdvisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LP
$34k-48k yearly est. Auto-Apply 60d+ ago
Experienced Service Advisors
AMSI Real Estate Services 4.2
Service advisor job in Naples, FL
As a ServiceAdvisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
What We Offer:
Medical / Dental / Vision Insurance
401(k)
Training
PTO & Vacation days
Paid Holidays
Great Culture & Team Environment
Long Term Career Opportunities
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
About the Dealership
At Naples Nissan, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Naples Nissan is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
$34k-44k yearly est. Auto-Apply 60d+ ago
Service Advisor
Onewater Marine 4.2
Service advisor job in Marco Island, FL
ServiceAdvisors are responsible for providing excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties (Most Important to Least Important)
Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner.
Maintains repair records for use in supervision or control.
Manages technician's workflow and schedules assigned repair orders appropriately.
Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval.
Collaborate with the service manager to improve internal processes, workflow, and operational efficiency.
Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation.
Helps to maintain the flow and distribution of supplies and parts; assist in determining the type of materials, supplies, machinery, equipment or tolls to be used or parts to be bought, stocked, and sold.
Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers.
Obtains warranty or service contract approvals in a timely manner.
Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs.
Performs quality control checks on finished boats, assuring completion of repairs & cleanliness.
Participates in the appraisal of technician productivity and efficiency for the purpose of recommending promotions or other changes in status; assists in interviewing, selecting, and training of technicians.
Monitor and implement legal compliance measures.
SKILLS
Excellent interpersonal and communication skills
Ability to build and maintain customer relationships
Ability to manage service schedules and appointments
Ability to prioritize tasks in a fast-paced environment
Detail-oriented with accurate documentation and reporting
Efficient in managing workflow and ensuring customer expectations are met
QUALIFICATIONS / REQUIREMENTS
High school diploma or equivalent (required)
Minimum of 2-3 years of experience in a customer service or serviceadvisor role, preferably in the automotive, marine, or related industries preferred
Experience working in a service department (marine service experience is a strong advantage)
Knowledge of marine equipment, boats, engines, and parts (strongly preferred)
Familiarity with basic marine maintenance and repair terminology
PHYSICAL DEMANDS
Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
C=Constantly
F=Frequently
O=Occasionally
R=Rarely
(5-8 hrs. /shift)
(2-5 hrs. /sift)
(Up to 2 hrs. /shift)
(Not regular part of job)
Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods
F
Repeating motions that may include the wrists, hands and/or fingers
F
Moving about to accomplish tasks or moving from one worksite to another
F
Operating motor vehicle
O
Communicating with others to exchange information
C
Assessing the accuracy, neatness and thoroughness of the work assigned
C
Hearing
C
Talking
C
Seeing
C
Eye/Hand/Foot Coordination
F
WORK ENVIRONMENT
Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions
No adverse environmental conditions expected
X
Poor ventilation
Hazardous conditions
Small and/or enclosed spaces
Noisy environments
How would you best describe the physical demands for this position? (Check only one)
Physical Demands
Sedentary work that primarily involves sitting/standing
☐
Light work that includes moving objects up to 20 pounds
☐
Medium work that includes moving objects up to 50 pounds
☐
Heavy work that includes moving objects up to 100 pounds or more
☒
This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N)
DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE :
OneWater Marine is an Equal Opportunity Employer
and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
$34k-45k yearly est. Auto-Apply 60d+ ago
TOP PERFORMING SERVICE ADVISORS WANTED !
Eurotech Auto Service and Repair 3.1
Service advisor job in Fort Myers, FL
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
TOP PERFORMING SERVICEADVISORS WANTED !
Porsche - BMW - Mercedes - Audi - VW - Land Rover/Jag Maserati
Are you a rock star serviceadvisor who thrives on results, hates mediocrity, and genuinely cares about customers? If thats you, keep reading.
Were Eurotech Auto Service & Repair, a high-performing European auto repair shop in Fort Myers, FL. We offer an upscale, dealership-alternative experience backed by a 4.9-star reputation, a loyal customer base, and a robust warranty program.
Were growing fast and looking for a driven, results-oriented advisor who wants to be part of something big: a shop that rewards excellence and offers real opportunities for advancement.
THIS IS NOT AN ENTRY LEVEL POSITION.
Were looking for truly talented serviceadvisors with the ambition to take full advantage of the tremendous commission potential and growth opportunity this role offers.
What Youll Get:
Top-tier compensation: aggressive commissions for top performers + team bonus
Ongoing training: Paid sales & management development
Work environment: Professional, fun, and supportive
Benefits: Medical, dental, vision, IRA, paid time off, holidays
Strong team: Backed by skilled, flat-rate European techs
Family-owned and operated we care about our people
This isnt just another job, this could be a career that changes your future.
Apply today or call/text Milko directly at ************
Fort Myers, FL | ******************
$34k-48k yearly est. 2d ago
Apprentice Service Advisor
Coconut Point Ford
Service advisor job in Estero, FL
Looking for a career opportunity? this is the place! With expansion in process we are looking to hire AND TRAIN the right person. We are looking for someone who likes to help people. You will assist our serviceadvisor staff and learn while on the job. Data entry and customer handling skills are a must we will teach you the rest.
Come join our 6 time President Award winning team and become our next award winning ServiceAdvisor. Must have valid DL, be able to pass a background check and drug test. EOE Only people with great attitudes need apply! Compensation: Earning potential $40,000.00++
$40k yearly Auto-Apply 60d+ ago
Automotive Service Advisor
Anderson Automotive Group 4.3
Service advisor job in Cape Coral, FL
Join our team:
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success
What we have to offer:
· 4 DAY WORK WEEK WITH 5 DAYS OFF IN A ROW EVERY 3 WEEKS
· A culture of caring, belonging, and respect for everyone
· Managers that people want to work with
· Career growth and advancement
· Leadership development, innovative training and learning systems
· Competitive compensation plans
· 401k retirement plans with company match
· Comprehensive health benefits packages, including telehealth and behavioral health services
· Paid employee referral, recognition, and bonus programs
· Paid time off, bereavement, and vacation benefits
· Industry leading maternity and paternity leave
· Employee discounts on parts, service, vehicle purchases, and local entertainment
What we are looking for:
· Individuals with friendly and outgoing personalities
· Ability to build rapport and follow up with guests throughout the service process
· Possess strong communication and organizational skills
· Assist customers in maintaining vehicles according to manufacturer standards
· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance
· Strong focus on providing the highest level of customer service to our guests
· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards
· Individuals with prior sales, customer service, or hospitality experience
· Valid driver's license with acceptable motor vehicle record is required
· Highschool diploma or equivalent
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
$48k-58k yearly est. Auto-Apply 17d ago
CSR
Seacoast Service Partners Na LLC 3.4
Service advisor job in Fort Myers, FL
We are seeking a highly motivated and organized Customer Service Representative (CSR) to join our plumbing team. The CSR is the first point of contact for customers and plays a vital role in providing exceptional customer service, scheduling appointments, and supporting daily operations
Key Responsibilities
· Answer inbound calls and respond to customer inquiries in a professional and courteous manner
· Schedule and confirm plumbing service appointments
· Dispatch technicians and coordinate daily job assignments
· Maintain accurate customer records in the system
· Handle billing questions and process payments as needed
· Resolve customer complaints or escalate to appropriate team members
· Follow up with customers post-service to ensure satisfaction
Qualifications
· High school diploma or equivalent
· 1+ years of experience in a customer service or administrative role (experience in a plumbing/HVAC or home services company a plus)
· Excellent verbal and written communication skills
· Strong organizational and multitasking abilities
· Proficient in Microsoft Office and service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar)
· Ability to remain calm under pressure and manage high call volumes
Work Environment
Office-based with standard business hours (occasional weekends or evenings may be required)
Fast-paced and team-oriented
Benefits
· Competitive pay
· Health, dental, and vision insurance
· Paid time off and holidays
· Opportunities for growth and advancement
PI8b3eeb13ff88-31181-39540003
$18k-30k yearly est. 7d ago
Service Advisor
Victory Layne Chevrolet
Service advisor job in Fort Myers, FL
Job Description
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, receiving inbound calls and scheduling appointments as needed. They may also need to verify insurance before maintenance is scheduled.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-65k yearly est. 27d ago
Insurance Services Specialist - Outpatient Insurance Services - Orion Building
Lee Health 3.1
Service advisor job in Fort Myers, FL
Now Hiring:Insurance Services Specialist Outpatient Insurance Services (OIS) Lee Health Orion Building | 6630 Orion Drive, Fort Myers, FL 33912 Full Time | Shift 1 | 8:00 AM4:30 PM Pay Range: $20.50 $24.09/hr (Minimum to Midpoint) About the Role Are you someone who thrives inmedically based insurance workflows, loves interpreting complex information, and enjoys being a key part of the patient financial experience?
As thefirst point of accessfor Lee Health patients, our Insurance Services Specialist plays a vital role in ensuring accurate, timely, and complete financial clearance. You will:
* Verify insurance coverage & benefits
* Complete authorizations and financial screening
* Communicate with patients, payers, and internal teams
* Navigate multiple systems through high-volume work queues
* Apply medical terminology and analytical skills to secure correct reimbursement
This role is perfect for detail-oriented, tech-savvy individuals who enjoy fast-paced, meaningful work that directly supports patient care.
What Youll Bring
Were looking for someone who excels in:
* Verbal communication (telephone-heavy role)
* Multi-system navigation & data interpretation
* High-volume task prioritization
* Analytical thinking
* Customer service with a professional, supportive tone
Knowledge of medical terminology isrequiredto obtain accurate authorizations.
Education Requirements
* High School Diploma or Equivalent Required
Experience Requirements
Youll shine in this role if you have experience with:
Area of ExperienceRequirementClerical/Administrative RequiredHealthcare Insurance Workflows RequiredEpic EMR PreferredCustomer Service Preferred
Licensure & Certifications
* No licensure required
* No certifications required
Additional Skills
* Strong communication & interpersonal skills
* Tech savvy with solid computer proficiency
* Basic math competency
* Experience withinsurance verificationormedical billingis a plus
* Ability to stay organized, flexible, and composed in high-volume environments
Location
Fort Myers, Florida
How much does a service advisor earn in Bonita Springs, FL?
The average service advisor in Bonita Springs, FL earns between $28,000 and $83,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Bonita Springs, FL
$49,000
What are the biggest employers of Service Advisors in Bonita Springs, FL?
The biggest employers of Service Advisors in Bonita Springs, FL are: