Service advisor jobs in Bowling Green, KY - 204 jobs
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Customer Experience Associate
Customer Service Specialist
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Service advisor job in Bowling Green, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$15k-25k yearly est. 60d+ ago
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Service Advisor
Freedomroads
Service advisor job in Bowling Green, KY
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 30d ago
Service Advisor
Tracy Langston Ford
Service advisor job in Springfield, TN
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$34k-60k yearly est. Auto-Apply 60d+ ago
Service Advisor
Leachman Buick GMC/Leachman Cadillac
Service advisor job in Bowling Green, KY
Role and Responsibilities
The successful ServiceAdvisor candidate is a critical support role providing exceptional customer satisfaction in servicing customers vehicles. The candidate must demonstrate true professionalism and leadership during the entire service process from the warm greet of customers to the confident review of their repair or service, then wrapping up the transaction with their team's support.
Provide warm welcoming greets and departures.
Ensures customers receive prompt, courteous service while displaying empathy delivering difficult news.
Provides excellent concierge support to all customer requests.
Tags, adds protectors, drives, and parks vehicles to be serviced, as needed.
Keeps service lane moving, including directing Service Porters.
Prepares work orders with keeping sales maximized and warranty coverage effectively utilized.
Works closely with parts department to execute timely repairs.
Distributes work between technicians efficiently keeping their time maximized.
Properly communicates and verifies all required warranty as needed.
Properly uses the computer systems as required for the entire service cycle.
Obtains approvals for repair estimates from customer and warrantor.
Receives and properly accepts new GM inventory.
Maintains an organized and clean Service area.
Follows proper cash handing systems.
Effectively handles difficult customer situations.
Encourages team to maintain high level of positive energy with customers and one another.
Maintains a professional and well-groomed Leachman image.
Completes all required training as needed.
Qualification and skills
Serviceadvisor experience preferred
Basic computer's skills. Solid Communication Skills. People-Oriented. Leadership skills, Active Listening skills. Time-management skills.
Basic understanding of GM vehicle operating systems helpful.
Valid and clean Driver's record for the past two years
Pre-employment background check and drug screening required.
Commission based pay
Additional Notes Other responsibilities may be assigned by the management.
$32k-57k yearly est. 60d+ ago
Membership Service Advisor (120 River Place Ave.)
Speedwash Car Wash
Service advisor job in Bowling Green, KY
We are Hiring a Membership ServiceAdvisor! Type: Full-Time and Part-Time Opportunities Reports To: Store Manager Are you a high achiever? Do you love talking to people and building relationships? Do you have the gift of gab and enjoy turning conversations into connections?
Do you love the art of sales and helping customers find the perfect solution?
If so, we want you on our team!
As a Membership ServiceAdvisor, you'll be the face of our unlimited wash program. You'll greet customers, explain the benefits of our memberships, and help them choose the best option, while delivering an outstanding customer experience.
What You'll Do:
Greet customers with energy, positivity, and professionalism
Promote and sell membership plans by highlighting value and benefits
Build customer relationships through great service and clear communication
Support your team to keep operations running smoothly
Maintain a clean, professional appearance according to company standards
Who You Are:
Outgoing, persuasive, and customer focused personality
Strong communication skills
Ability to work outdoors and on your feet
Goal oriented and motivated by performance based rewards
What We Offer:
Competitive Hourly Pay + Sales Commissions- get rewarded for your hard work fast.
Paid Time Off- we believe rest fuels greatness.
Flexible Scheduling- work around your life.
On-the-job Training & Growth Opportunities- we promote from within!
Regular Performance Reviews- clear feedback, real growth, and open conversations.
Unlimited Car Washes- keep your ride looking as fresh as your future.
Free Uniforms- we cover the gear so you can focus on getting the job done, and looking good doing it!
Why SpeedWash?
At SpeedWash, we're more than a car wash. We're a movement built on purpose, passion, and people. Here, you'll find more than just a job. We believe in creating a place where every person feels seen, supported, and inspired to grow. If you're ready to shine bright, make an impact, and have some fun doing it, SpeedWash is the place to be!
Shape the Future of SpeedWash. Make an Impact. Apply Today!
$32k-57k yearly est. Auto-Apply 3d ago
Customer Service Specialist
German American Bancorp, Inc. 4.5
Service advisor job in Franklin, KY
Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You'll Do:
* Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
* What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points:
* Bilingual/Multilingual
* Customer Service experience
* Cash-handling experience
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 11 paid holidays and bereavement leave
* Education assistance program
* Paid parental bonding leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
* National and local discounts on everything from computers and vacations to phones and retail shopping
* Free checking account, checks and discounted bank services
This position will be located at:
303 North Main Street
Franklin, Kentucky, 42134
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
$32k-37k yearly est. 8d ago
Automotive Express Service Advisor
Newton Nissan of Gallatin
Service advisor job in Gallatin, TN
Newton Motor Group is looking for an Automotive ServiceAdvisor to join our growing team!
is $40,000 - $60,000 based on experience and performance
What We Offer:
Competitive Compensation Plan
Career Growth Opportunities
Work / Life Balance
Flexible Schedules
Paid Holidays
Positive Work Culture
Health Benefits (Medical, Dental, Vision)
Financial Savings Plan (401K)
Opportunity to Pick-Up Additional Hours
Employee Vehicle Purchase and Service Discounts
Ongoing Training and Education
Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Requirements:
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor preferred but not required
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Who We Are:
We are Newton Motor Group. We don't want to honk our own horn, but we are a privately-owned auto group that has received numerous awards from DealerRater, Automotive News, Tennessee's Top Workplaces, and JD Power! We have dealerships in Alabama, Kentucky, and Tennessee that focus on providing a stress-free and enjoyable buying experience for customers seeking modern automotive solutions and maintenance services. We do this by:
Being family-oriented with a genuine and welcoming work environment.
Creating an inclusive and diverse culture of talented people.
Offering a variety of opportunities for financial success and career growth. Investing in and supporting charitable causes as well as civic engagements in our communities.
Newton Motor Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$40k-60k yearly Auto-Apply 60d+ ago
Automotive Service Advisor
Carcare Import and Domestic Service 3.3
Service advisor job in Hendersonville, TN
Automotive ServiceAdvisor Opportunity at CarCare: Drive Excellence and Earn Top Rewards
At CarCare, we're not just fixing carswe're building futures. As a family-owned, cutting-edge automotive repair business, we foster a collaborative environment where your growth is our priority. Join a team that invests in world-class training, career advancement, and a culture of shared success. Here, you'll redefine automotive excellence while accelerating your own professional journey.
Why CarCare?
Competitive Compensation: $70,000 - $150,000 annually (guaranteed salary + performance bonuses)
Comprehensive Benefits: Health, dental, and vision insurance; life insurance; paid time off and holidays; paid training; company lunches; relocation assistance
Supportive Culture: Work with a family that values your input, provides the tools for success, and celebrates achievements together
Key Responsibilities
Greet customers warmly and accurately assess their service needs
Prepare detailed repair orders and estimates, including materials, labor, and deductibles; clearly explain costs and timelines to clients
Set realistic expectations, ensuring transparent communication between customers and our service team
Dispatch orders to mechanics, track progress, and collaborate to resolve any issues swiftly
Maintain precise records of interactions, services, and follow-ups
Stay ahead of industry trends to offer expert recommendations and uphold exceptional customer satisfaction
Qualifications We're Seeking
Proven experience as an Automotive ServiceAdvisor or in a similar customer-facing role
Solid mechanical knowledge and background in automotive repair or service
Proficiency in auto estimating, vehicle maintenance, and working with extended warranties/insurance providers
Outstanding communication skills to simplify technical details for customers
Proactive problem-solver with a passion for delivering top-tier service
Thrives in a dynamic, fast-paced setting while juggling priorities effectively
World-class talent deserves world-class rewards. If you're ready to be challenged, supported, and compensated like a pro, apply nowthis opportunity won't last!
$40k-49k yearly est. 27d ago
Call Center/Customer Service Rep
Collabera 4.5
Service advisor job in Bowling Green, KY
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Day2Day: handling inbound customer service calls
Qualifications
Requirements:
3 months of customer service experience
Strong communication over the phone
Ability to work on multiple monitors
Able to show up to work on time
Plusses:
Call Center experience
Bilingual (Spanish)
Additional Information
To know more or discuss regarding this opportunity, please contact:
Nishita Honest
************
*******************************
$26k-33k yearly est. Easy Apply 60d+ ago
Director, Employees Services
Shoal Technology Group 3.9
Service advisor job in Portland, TN
Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry.
We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.
Summary:
The Director of Employee Services leads the design and delivery of employee facing HR services that drive positive, first class employee experiences at Shoals. This role owns core operational processes including benefits and compensation administration, HRIS, compliance, reporting, analytics, and related HR systems that support the attraction, retention, and motivation of top talent.
In this player coach role, the Director sets strategy and leads the end to end delivery of market competitive, equitable, and compliant programs-spanning base pay, incentive plans, equity (where applicable), health and welfare, retirement, recognition, and wellbeing-while leveraging HRIS, analytics, and governance to ensure scalability, accuracy, and consistency.
This leader partners closely with HR, Finance, Legal, and business leaders to align employee services with Shoals' talent strategy and business outcomes.
Responsibilities:
Benefits & Well Being
* Oversee health & welfare, retirement, leave, and well being programs; manage brokers/consultants and vendor performance to optimize cost, quality, and employee experience.
* Evaluate plan design changes using data (utilization, claims trends) and employee feedback; drive inclusive, accessible offerings.
Compensation
* Own market benchmarking, salary structures, pay ranges, geographic differentials, career levels, and market/merit adjustments; ensure internal equity and external competitiveness.
* Design and administer short and long term incentive plans (e.g., AIP/bonus, sales incentives, equity) with clear performance linkage and line of sight metrics.
* Establish governance for compensation and benefits, including policies, job architecture alignment, and approval workflows; ensure consistent administration across geographies and levels.
* Provide executive ready analytics, dashboards, and KPIs (e.g., compa ratio distribution, range penetration, pay for performance, benefits cost trends).
* Lead annual reward cycles (merit, bonus, equity) and partner with Finance on budgeting, accruals, and forecasting.
HRIS, Data & Operations
* Own the strategy and roadmap for rewards related HRIS capabilities (e.g., compensation planning modules, market data integrations, self service); ensure data integrity and scalable processes.
* Implement repeatable, well documented processes and SOX aligned controls for rewards transactions, audits, and reporting.
Compliance, Risk & Pay Transparency
* Ensure compliance with applicable laws and regulations (e.g., FLSA, EPA, Title VII, ADEA, ADA) and evolving pay transparency and pay equity requirements; partner with Legal on audits and filings.
* Lead periodic pay equity analyses and action planning.
Team Leadership & Cross Functional Partnership
* Lead and develop a high performing team (compensation, benefits, HRIS/analysts); set priorities, coach, and build succession.
* Partner with Talent Acquisition on offers and market positioning; with Finance on planning; with Legal on compliance; and with Payroll on accurate execution.
$27k-36k yearly est. 1d ago
Customer Service Associate
Variety Stores LLC
Service advisor job in Bowling Green, KY
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-30k yearly est. 26d ago
Customer Service Representative - Bowling Green, KY
Kedia Corporation
Service advisor job in Bowling Green, KY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 1d ago
Call Center Customer Service Rep II
Partnered Staffing
Service advisor job in Bowling Green, KY
Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone.
Resolve customer inquiries, billing disputes and correct payment errors.
Provide customers with account information and manage account maintenance.
Assist customers with accepting phone payments on accounts.
Research customer problems, and assessing customer needs as needed.
Manage in-office filing systems.
Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors.
Job Requirements
High School Diploma or equivalent
Ability to quickly gain knowledge of all assigned products.
Ability to solve problems rapidly.
Good keyboard and PC skills using word processing and spreadsheet software.
Call Center experience preferred.
Professional telephone demeanor.
Good verbal and written communication skills
Ability to work accurately under time constraints
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
$25k-33k yearly est. 1d ago
Pest Control Service Specialist
Cleardefense Pest Control
Service advisor job in Hendersonville, TN
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Service Advisor
Newton Chevrolet 4.1
Service advisor job in Russellville, KY
Why Newton Motor Group?
Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!
What We Offer:
Medical, Dental, Vision, Life and Disability
401k
Salary 60-day training program with designated Trainer to ensure your success
Ongoing training and education through the manufacturer and management team
Family-oriented and genuinely friendly work environment
Clear career progression with an opportunity to be promoted from within
Employee vehicle purchase and service discounts
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a serviceadvisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-36k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(01389) - 605 w everly brothers blvd
Domino's Franchise
Service advisor job in Central City, KY
Job Description
Taking orders over phone and in person
Dealing with customer concerns
Greeting customers within 10 seconds
Up selling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough. flexible hours
great attitude
high energy
maintain all image standards set by DPI
$25k-33k yearly est. 11d ago
Customer Service Representative
Aespatech
Service advisor job in Park City, KY
AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source top quality candidates to our clients for a short term project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.
AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.
Job Description
Customer Service Representative
Site: Louisville, KY
Bachelor's degree is MUST
Duration: 06 MOnths
Summary:
The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
· Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
· Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
· Refer unresolved customer grievances to designated departments for further investigation.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
· Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
· Solicit sale of new or additional services or products.
Skills:
· Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
· Ability to work independently and manage one's time.
· Ability to accurately document and record customer/client information.
· Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Qualifications
Bachelor's Degree
5-7 years customer service related experience required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Airtech International 4.6
Service advisor job in Springfield, TN
The Customer Service Representative (CSR) will be responsible for delivering excellent customer experiences and serving as the company's primary interface with internal and external customers. As a liaison and agent of innovation, the CSR will resolve customer concerns quickly, courteously, and efficiently. The CSR will build long-lasting relationships with customers by encouraging openness and trust. Strong, customer-focused written and verbal communication skills are vital for this role.
ESSENTIAL RESPONSIBILITIES:
The primary responsibility is to deliver excellent service to all customers.
Supply product pricing, availability, and lead times within predefined criteria.
Manage a Customer Portfolio of diverse domestic and/or international accounts.
Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency.
Manage order changes, adjustments, cancellations, credits, and return authorizations.
Identify complex documents and customer requirements for correct management, such as Terms and Conditions and specifications.
Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction.
Handle customer concerns, present acceptable solutions and alternatives quickly, follow up to assure resolution.
Assist Shipping and Logistics teams with domestic and international order fulfillment.
Notify supervisor or manager of potential safety hazards and comply with all necessary ISO procedures.
Perform additional tasks and responsibilities as given by the supervisor.
QUALIFICATIONS:
Ability to compose correspondence and create simple excel worksheets.
Ability to manage time effectively.
Ability to prioritize and manage various tasks successfully.
Attention to detail.
Capacity to work independently and within a team.
Reliability is essential.
Typing skills (40 WPM +) and math proficiency.
EDUCATION BACKGROUND AND WORK EXPERIENCE:
High school diploma or GED equivalent required.
Some college preferred but not required.
2+ years of relevant work experience.
Familiar with data entry and ERP systems (Navision/MS Dynamics preferred)
Open to travel for training and relationship-building if applicable.
WE HIRE YOU TO RETIRE YOU:
Airtech is a family-owned and operated global leader in materials used to manufacture high-performance composite parts. Since 1973, we've proudly supported industries such as aerospace, automotive, marine, green energy, and recreational sports in creating lighter, stronger, and greener components.
We offer a competitive compensation package that includes medical, dental, and vision benefits; paid vacation and holidays; a fully funded retirement plan; and longevity bonuses.
At Airtech, you'll be part of a global family that values long-term employment, internal promotion, and personal and professional growth. Safety is our top priority-ensuring every employee goes home safely every day.
Learn more about us at ********************
Airtech International is committed to equal employment opportunity. We do not discriminate based on an individual's race, religion, creed, color, sex (including gender identity, gender expression, pregnancy, or sexual orientation), age, national origin or ancestry, genetic information, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law.
#LI-DNI
$26k-34k yearly est. 15d ago
Director, Employee Services
Insight Global
Service advisor job in Portland, TN
In this role, the Director of Employee Services will lead the strategy, design, and execution of global compensation, benefits, and HR systems. This leader will drive all Total Rewards programs-including base pay, incentive plans, equity, health and welfare benefits, retirement programs, and wellbeing initiatives-ensuring they are market‑competitive, equitable, compliant, and aligned with business goals.
Day to day, the Director will oversee annual merit, bonus, and equity cycles; manage HRIS capabilities and data governance; conduct market benchmarking and pay equity analyses; partner closely with HRBPs, Finance, Legal, and senior leadership; and develop clear, employee‑friendly communication and manager enablement tools. This role also leads a high‑performing team, spearheads process optimization and SOX‑aligned controls, ensures compliance with evolving pay transparency laws, and supports M&A due diligence and integration activities.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-10+ years of progressive experience across compensation and benefits.
-5+ years of leading teams and enterprise processes.
-Publicly Traded Company Experience
-Demonstrated expertise in market pricing, salary structures, incentive plan design, and benefits strategy; strong command of rewards analytics and modeling.
-Hands on experience administering annual cycles via an enterprise HRIS/comp planning tool; strong data integrity and process mindset.
-Proven knowledge of U.S. employment and rewards related laws and regulations (e.g., FLSA, EPA, Title VII, ADEA, ADA) and experience applying them in practice. -Master's degree and/or professional certifications (e.g., CCP, GRP, CBP, CEBS).
-Global rewards experience (multi country structures, mobility, and compliance).
-Experience with equity programs and sales compensation design.
-Exceptional stakeholder management, communication, and change enablement skills; ability to translate data into decisions.
$24k-32k yearly est. 10d ago
Automotive Express Service Advisor
Newton Nissan of Gallatin
Service advisor job in Gallatin, TN
Job Description
Newton Motor Group is looking for an Automotive ServiceAdvisor to join our growing team!
is $40,000 - $60,000 based on experience and performance
What We Offer:
Competitive Compensation Plan
Career Growth Opportunities
Work / Life Balance
Flexible Schedules
Paid Holidays
Positive Work Culture
Health Benefits (Medical, Dental, Vision)
Financial Savings Plan (401K)
Opportunity to Pick-Up Additional Hours
Employee Vehicle Purchase and Service Discounts
Ongoing Training and Education
Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Requirements:
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor preferred but not required
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Who We Are:
We are Newton Motor Group. We don't want to honk our own horn, but we are a privately-owned auto group that has received numerous awards from DealerRater, Automotive News, Tennessee's Top Workplaces, and JD Power! We have dealerships in Alabama, Kentucky, and Tennessee that focus on providing a stress-free and enjoyable buying experience for customers seeking modern automotive solutions and maintenance services. We do this by:
Being family-oriented with a genuine and welcoming work environment.
Creating an inclusive and diverse culture of talented people.
Offering a variety of opportunities for financial success and career growth. Investing in and supporting charitable causes as well as civic engagements in our communities.
Newton Motor Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
How much does a service advisor earn in Bowling Green, KY?
The average service advisor in Bowling Green, KY earns between $25,000 and $73,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Bowling Green, KY
$43,000
What are the biggest employers of Service Advisors in Bowling Green, KY?
The biggest employers of Service Advisors in Bowling Green, KY are: