Service Planning Agent
Service advisor job in Tampa, FL
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Bilingual Medicaid Customer Service Representative
Service advisor job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
Customer Service Specialist
Service advisor job in Saint Petersburg, FL
Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests.
Responsibilities include but are not limited to:
• Identify customer needs and take proactive steps to maintain positive experience.
• Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request.
• Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment.
• Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed.
• Identity cross sale opportunities to appropriate line of business partners.
Customer Service Representative
Service advisor job in Riverview, FL
Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT.
Job Summary
Receives, records, and reconciles customer service orders, inquiries, and complaints in a timely and professional manner. This is primarily an inbound position where you are working with customers to process orders, resolve issues, billing and supporting the outside sales reps etc. Ideally, we would like to find someone that is familiar with construction and/or industrial manufacturing business but are willing to train someone that has the right attitude.
Job Location
This role will work from our Riverview, FL facility.
Job Responsibilities
Answers incoming customer telephone calls in a courteous and professional manner
Responds to and investigates customer inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
Receives, records, and routes customer orders/changes in appropriate manner
Answers customer inquiries and provides appropriate technical and/or product-related information
Researches and resolves customer complaints and/or billing issues
Contacts customers when necessary to follow-up on customer issues or orders/quotes
Obtains customer feedback information
Effectively communicates customer issues and concerns to all applicable internal staff members
Documents all contacts, actions, and responses in customer database
Route qualified opportunities to the appropriate sales executives for further development and closure.
Organizes and maintains file system: files correspondence and other records
Maintains working knowledge of products and/or services
Prepares reports and correspondence as needed
Performs other duties as assigned by supervisor
Job Requirements
Previous experience in outbound call center, insides sales, or related sales/customer service type role is a plus
Excellent customer service skills
Continuous operation of computer and telephone to answer customer inquiries
Excellent verbal and written communication skills
Proficient on [Microsoft Word and Excel]
Commitment to excellence and high standards
Strong organizational skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Ability to understand and follow written and verbal instructions
Acute attention to detail
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to perform diversified clerical functions and basic accounting procedures.
Ability to effectively communicate with people at all levels and from various backgrounds.
Bilingual skills a plus.
ERP - AX a plus
Transportation System - Lima a plus
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Call Center Supervisor
Service advisor job in Clearwater, FL
The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team.
Essential Duties and Key Expectations
Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%).
Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day.
Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week.
Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards.
Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures.
Qualifications and Experience
Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits.
Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor).
Competencies
Strong organizational, interpersonal, and motivational skills.
Excellent written and verbal communication skills.
High level of reasoning and analytical skills; detail-oriented.
Customer Accounts Advisor
Service advisor job in Haines City, FL
The salary range for this role is $14.00to $14.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Service Writer
Service advisor job in Tampa, FL
Maus Family Automotive is currently searching for driven, career-minded Service Advisors to become a vital part of the Maus Team ! Apply now!
Maus Nissan of North Tampa is a high-volume store located in the high-traffic area of North Florida Ave!
Service writing experience is required and motivated advisors easily bring home over $100K per year! It's the Nissan way!
We offer:
Competitive Commission-based Pay Plans
Weekly pay
Full benefits
Paid vacation and holidays
401(k) with company participation
And so much more!
As a Service Advisor at Maus, you will:
Communicate with our customers along every step of the way in the service process - from beginning to end
Actively listen to the questions and concerns of our customers to identify service needs and to resolve all concerns
Relay accurate information to the service technicians
Estimate the cost of service and repair orders and sell additional services necessary for the upkeep of our customer's vehicles
Ensure maintenance and/or repairs are completed in a timely manner
Delivers vehicles to customers in better condition than they arrived, every time
**Must be 18 years or older and possess a valid driver's license . Candidates must be willing to submit to a pre-employment background check and drug screen.
Maus Family Automotive is an Equal Opportunity Employer. We do not discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment
Auto-ApplyService Advisor-Bran
Service advisor job in Brandon, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking Service Advisor to join our Ed Morse team.
Responsibilities
Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles
The goal is to provide customer satisfaction and maximize dealership sales of parts and service
Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Offer logical diagnostic services or repairs to satisfy customer's concerns
Provide accurate estimates for all the services or repairs recommended
Qualifications
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Conduct all business with sincerity, honesty, and genuine concern for customers.
Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact.
Maintain a customer satisfaction rating above zone average.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
Auto-ApplyService Advisor
Service advisor job in Lakeland, FL
* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
* Ensure the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently.
* Answer technical questions about vehicle problems, warranties, services, and repairs.
* Maintain Customer Satisfaction scores at or above company standards.
* Assist in diagnosing vehicle problems; order parts and tools as necessary.
* Oversee administration of warranty claims as well as training and supervising of service department employees.
* Set schedules and assigns tasks to service department employees.
* Reinforces company policies and adheres to company standards.
* Encourages compliance with applicable laws and regulations.
* Maintain good working relationship with factory(s) and foster positive employee relations.
* Collaborate with upper management to make service department hiring and discipline decisions.
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experie...Lakeland Chrysler Dodge Jeep, Lakeland Chrysler Dodge Jeep jobs, careers at Lakeland Chrysler Dodge Jeep, Auto jobs, careers in Auto, Lakeland jobs, Florida jobs, General jobs, Service Advisor
Subaru Service Writer
Service advisor job in Lakeland, FL
Job Details SBC Lakeland - Lakeland, FL AutomotiveDescription
Subaru Buick Cadillac Lakeland
is looking for a customer-focused, experienced Service Advisor to join our team!
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to Subaru's published maintenance schedule and requirements.
Qualifications
Qualifications and Responsibilities
• Greet customers in a timely, friendly manner and obtain pertinent vehicle information
• Actively promote and build rapport with the customer
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
• Generate and provide customer with a complete and accurate estimate of repair
• Establish and communicate completion time of repair with customer and technician
• Answer incoming service calls
• Maintain service appointments
• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable OLP
• Strictly follow Subaru's warranty guidelines and procedures
• Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction at or above specified goal(s) in service for district, regional and national scores
• Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as customers vehicle and property
• Must be able to manage in a fast-paced work environment with limited supervision
• Must have great customer service, phone, and computer skills
• Previous automotive Service Advisor experience heavily preferred (CDK)
• Must have a valid driver's license and clean driving record
• Must be able to pass pre-employment screening (background & drug test)
WHAT WE HAVE TO OFFER
Paid training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401(k) retirement plan with an up to 4% company match.
Company provided basic life insurance to all full-time eligible employees up to 1x salary at no cost to you.
Up to 4 weeks of paid vacation.
Family owned, values-driven culture built on integrity, professionalism, excellence, and teamwork.
EOE/DFWP
Full Time Service Support Consultant
Service advisor job in Saint Petersburg, FL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We're searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you're driven, enthusiastic, and ready to make an impact, we want YOU!
Why You'll Love Working with Us
Competitive Pay - Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards.
Performance Bonuses - Get rewarded for your hard work and results.
Growth Opportunities - Advance your career in a growing company with a proven track record.
Flexible Schedule - Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM).
Fun Work Culture - Join a supportive team that celebrates successes with company parties and camaraderie.
Comprehensive Benefits - Employee discounts, profit sharing, and training & development programs.
What You'll Do
Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service.
Assist with scheduling, managing orders, and resolving issues quickly and efficiently.
Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction.
Educate customers about our services, fostering long-term relationships and trust.
Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence.
What We're Looking For
Excellent Communication Skills: You're confident, clear, and professional when interacting with others.
People-Centered Attitude: You enjoy connecting with others and making their day better.
Problem-Solving Ability: You approach challenges with creativity and optimism.
Team Player: You thrive in a collaborative environment and enjoy working toward shared goals.
Ambition to Grow: You're eager to learn and develop professionally in a supportive environment.
Who We Are
Here at
Clearwater Solutions,
we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients' consumer base, driving revenue, and delivering exceptional customer experiences. Our team's dedication and innovation are the foundation of our success-and we're excited to bring on new talent to continue our mission.
Ready to Join Our Winning Team?
If you're ready to take the next step in your career, we'd love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year
Auto-ApplySERVICE WRITER
Service advisor job in Tampa, FL
Job Description
This is For a newly opening car dealership in Tampa FL!
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
• Maintains automotive records by recording problems and corrective actions planned
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Other duties as assigned
Head Start Services Specialist
Service advisor job in Tampa, FL
Performs duties assisting with the coordination of services to pre-kindergarten children and conducts community outreach programs.
Ideal Candidate
The ideal candidate for the Head Start/Early Head Start Services Specialist (IT) position will have a Bachelor's Degree in Computer Science, Information Systems (IS), Cybersecurity, Computer or Software Engineering, or other related Information Technology (IT) Degree. Additionally, the ideal candidate will have at least one year of experience troubleshooting basic computer issues. Must be able to handle a high volume of work, prioritizing tasks when handling multiple assignments. Head Start knowledge and/or experience a plus.
Salary
Minimum: $42,057.60- $54,674.88/per year
Core Competencies
Customer Commitment
- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
Dedication to Professionalism and Integrity
- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence
- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork
- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
Establishes and conducts outreach and recruitment programs to ensure enrollment of eligible children.
Conducts Individual Education Plan meetings to determine services needed to meet the special needs of each child.
Monitors the Individual Education Plan to assure that identified services are provided.
Refers children with disabilities for placement in kindergarten and provides parent/child transition services such as parent involvement, familiarity with school requirements and onsite visits.
Organizes and maintains both manual and computerized health record keeping systems in accordance with federal standards regarding control and confidentiality.
Compiles data on enrolled children using classroom observations and interviews with parents and teachers.
Writes narratives and reports.
Acts as liaison between staff, parents, and participating agencies in planning and conducting nutrition service programs designed to assist in meeting the needs of children.
Encourages parent participation as paid employees, volunteers or observers in Head Start activities such as program planning and classroom activities.
Refers families of Head Start children to community-based family support programs.
Assists with coordination of the Head Start Transportation System.
Assists with development and implementation of strategies for achieving educational objectives.
Evaluates educational services at Head Start Centers to ensure compliance with federal, state and local regulations.
Develops and conducts staff/parent training/education in the areas of health, child behavioral/development, and referral resources.
Assist in inspecting Head Start Centers to ensure compliance with fire, health and safety requirements.
Performs other related duties as required.
Job Specifications
Knowledge of the laws and regulations governing education and health service for children with disabilities.
Knowledge of developmental/child psychology.
Knowledge of social services and community resources available for pre-kindergarten children and their families.
Knowledge of human behavior and social problems.
Skill in the application of interviewing techniques.
Ability to work effectively with disabled children as well as others.
Ability to collect, organize and evaluate data and to develop logical conclusions.
Ability to communicate effectively, both orally and in writing.
Ability to develop and implement social service and basic education training programs.
Physical Requirements
This job is performed in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Minimum Qualifications Required
Graduation from an accredited four-year degree granting college or university with a major in a Social or Behavioral Science or Education; OR
An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Auto-ApplyCustomer Service Representative
Service advisor job in Tampa, FL
Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles.
A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.
Customer Success Specialist Responsibilities:
Promptly responding to customer queries via email, phone and in-person channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, empathetic, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.
Customer Success Specialist Requirements:
High school diploma or GED.
Bachelors degree in business, communications, or a related field may be advantageous.
Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required. (specific role hours 10am-7pm)
Superb written and verbal communication skills.
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.
{Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. }
Compensation details: 21-22 Hourly Wage
PI35109138ea1a-31181-38847255
Service Writer
Service advisor job in Bradenton, FL
Requirements
Is familiar with basic combustion engine operation and parts
Knows and understands general boating products and vehicles
Can demonstrate good ability to learn and operate new computer systems
Ability to follow established policies and procedures, as defined by management
Able to effectively multi-task several job functions at once
1-3 years experience as a Service Writer, preferably in a Marine or Powersports dealership/service center
Working Conditions
Shop environment with potential physical hazards, as well as substantial office conditions
May be required to work more than 40 hours
Physical Requirements
Ability to sit for extended periods of time
Lift up to 50lbs
Routinely kneel-down, bend-over, and reach to high shelves
Salary Description Hourly Base + Commission
Service Writer
Service advisor job in Bradenton, FL
Description:
The Service Writer position at Boater's World Marine Centers contributes significantly to the overall customer experience by creating and strengthening relationships with Boater's World customers that require parts and service work performed by creating a professional and customer-centric experience that builds trust, inspires confidence, promotes repeat business, and fosters profitable transactions.
Duties and Responsibilities:
Customer Service
Maintains a neat and professional appearance
Create and strengthen relationships with customers by creating a customer-centric experience
Assist all customers in need, regardless of department (sales, service, or parts)
Maintain a tidy workspace
Inform management of customer service opportunities
Enhances organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value.
Service Writing
Ascertains vehicle problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; checking vehicle maintenance records; examining service schedules
Adhere to all Boater's World Marine Center rules and State regulations regarding repair order processing
Develops accurate estimates by costing materials, supplies, and labor; calculating customer's payment.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; and entering RO into Lightspeed.
Inform service customers of work status (completed, additional work approvals, etc.)
Increase revenue by performing thorough inspections of incoming units to identify and sell current and future potential work
Facilitate sublet work orders
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:
Is familiar with basic combustion engine operation and parts
Knows and understands general boating products and vehicles
Can demonstrate good ability to learn and operate new computer systems
Ability to follow established policies and procedures, as defined by management
Able to effectively multi-task several job functions at once
1-3 years experience as a Service Writer, preferably in a Marine or Powersports dealership/service center
Working Conditions
Shop environment with potential physical hazards, as well as substantial office conditions
May be required to work more than 40 hours
Physical Requirements
Ability to sit for extended periods of time
Lift up to 50lbs
Routinely kneel-down, bend-over, and reach to high shelves
Commercial Services Specialist II (Manheim)
Service advisor job in Tampa, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description:
This position will be responsible for the Closed Sale for Ford Motor Credit.
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit.
What You'll Do:
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Prior clerical or administrative experience required.
* Proficient in Microsoft Excel required.
* Commitment to providing excellent customer service required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Communications and Organizational skills required.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyService Writer
Service advisor job in Clearwater, FL
Replies within 24 hours Benefits:
Bonus based on performance
Free uniforms
Paid time off
Dental insurance
Employee discounts
At Midas Clearwater we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are a family owned and operated Midas franchise which means marketing support from a great brand, and local management. We are looking for Sevice Consultants that are able to work independently of others, while also being able to work collaboratively with peers. We have a full-service facility and we are looking for competent crew members who want to be part of a culture that includes being part of a team that achieves a high level of customer satisfaction.
Duties/Responsibilities:
Handle customer inquiries in person and on the phone
Phone skills include converting phone calls to store visits.
Greet customers in a friendly manner when they arrive.
Once the cause of the issue is determined explain to the customer if the repair.
Communicate frequently with technicians and parts associates to ensure timely completion of work
Prepare, open, maintain and close repair orders
Maintains high customer satisfaction standards
Follow up with customers on the status of their vehicle
Follow up with customers to ensure satisfaction
Assist with any other duties assigned by Management.
Shop is open Monday - Saturday.
Pay is hourly with bonus incentives.
Required Skills/Abilities:
Automotive Service Advisor or retail customer service experience required
ROWriter software experience preferred but not required
Excellent communication and customer service skills
The ability to understand and relate technical issues to the service team from customers non-technical descriptions
Bilingual a plus, but not required.
Education and Experience:
High School Diploma or equivalent.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Compensation: $18.00 - $22.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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Auto-ApplyService Advisor-Bran
Service advisor job in Brandon, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking Service Advisor to join our Ed Morse team.
Responsibilities
Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles
The goal is to provide customer satisfaction and maximize dealership sales of parts and service
Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Offer logical diagnostic services or repairs to satisfy customer's concerns
Provide accurate estimates for all the services or repairs recommended
Qualifications
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Conduct all business with sincerity, honesty, and genuine concern for customers.
Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact.
Maintain a customer satisfaction rating above zone average.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Auto-ApplyService Writer
Service advisor job in New Port Richey, FL
Maus Family Automotive is currently searching for driven, career-minded Service Advisors to become a vital part of the Maus Team!
Positions available immediately and Sign on Bonuses are available based on Experience! Apply now!
Maus Nissan of New Port Richey is our largest, highest volume location, located in the high-traffic area of US19 and SR54.
Service writing experience is required and motivated advisors easily bring home over $100K per year! It's the Nissan way!
We offer:
Competitive Commission-based Pay Plans
Weekly pay
Full benefits
Paid vacation and holidays
401(k) with company participation
And so much more!
As a Service Advisor at Maus, you will:
Communicate with our customers along every step of the way in the service process - from beginning to end
Actively listen to the questions and concerns of our customers to identify service needs and to resolve all concerns
Relay accurate information to the service technicians
Estimate the cost of service and repair orders and sell additional services necessary for the upkeep of our customer's vehicles
Ensure maintenance and/or repairs are completed in a timely manner
Delivers vehicles to customers in better condition than they arrived, every time
**Must be 18 years or older and possess a valid driver's license. Candidates must be willing to submit to a pre-employment background check and drug screen.
Maus Family Automotive is an Equal Opportunity Employer. We do not discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment
Auto-Apply