Service advisor jobs in Cape Coral, FL - 1,174 jobs

Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"

Store 2707574: 819 SE 26th St, Cape Coral, Florida 33902 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Customer Service, Representative, Retail, Service

Under the direction of Call Center leadership, a Customer Service Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A Customer Service Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives. Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives. Make outbound calls as needed. Navigate multiple systems across dual screens and clearly document each call. Stay current with new policies and procedures. Maintain strong working relationships with co-workers and managers in support of a cohesive team environment. Maintain required quality and productivity metrics. Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies. Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity. Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations. Other duties as assigned. QUALIFICATIONS Three years' experience in a call center environment, (Must have high school diploma) or equivalent. Process oriented, ability to work in a team environment, Knowledge of Microsoft Outlook, Excel and Word is preferred, Excellent written and oral communication skills are required, Demonstrated ability to work and make decisions in a fast-paced environment, Demonstrated ability to multi-task, Flexible work schedule as needed Proven track record of reliability Will need to support weekend and possible second shift work. We are an equal opportunity employer.

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, help Client Service, Teller, Specialist, Customer Service, Banking, Retail

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. Job Description Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Qualifications Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled Additional Information WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step?

Lexus of Fort Myers and part of the fast-growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking for a Quality Automotive Service Advisor to work with our Quality Dealership representing the Quality Lexus Product! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. This position will pay $65,000 - $110,000 a year, based on commission earnings. We offer... Salary Based Pay Plan Plus Bonuses A Great Working Environment A Structured Career Path Leading to Management Service Advisor University - Paid for by Group1 Automotive Pinnacle Awards Program Health, Dental & Vision Insurance Life & Disability Insurance 401(k) with Company Match Paid Time off Employee Vehicle Purchase Program Employee Stock Purchase Plan You need… Experience as an Automotive Service Advisor preferred CDK and/or Xtime proficiency preferred Positive & Friendly Attitude Interpersonal Communication Skills Basic Computer Skills Strong Desire to Provide Exceptional Client Experience Ability to Achieve Targeted Goals High School Diploma or Equivalent Must have a Valid Driver's License Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify. Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.

Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Charlotte Memorial Funeral Home & Cemetery in Punta Gorda, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #ENT2023

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Exciting Career Opportunity! We are looking for Service Advisors to join our Jenkins Venice Chevrolet team! Do you have great customer service skills? Let's talk! We are seeking motivated, and results driven individuals to join our team! If you are motivated and dedicated to achieving success, we would like to meet you! This is a great opportunity to join a growing company and sell a world-class brand. We offer training, and all the tools you need to be successful! Let us help you achieve your personal and professional goals this year! Make a career change with a company that is invested in your success! Why us: The Jenkins Automotive Group is first and foremost a customer service business. We sell and repair cars, but more than that we want our customers to know that we're their trusted source for all things automotive. Jenkins Auto Group is not only passionate about serving our customers, but our employees as well. Our organization is constantly working to provide our employees with the right tools to help them grow and advance. We are all on the same team at our company, and we want our employees to grow with us. We are committed to providing competitive compensation and an array of benefits. At Jenkins Auto Group, we believe every employee has what it takes to flourish and succeed. We want you to Drive Your Career Forward with us. Responsibilities: The Service Advisor's core responsibility is to listen and thoroughly understand customer concerns. The ideal Service Advisor has GM or domestic experience and has a proven track record of impeccable CSI, sales experience along with top tier customer service skills. They will also have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience Meets/greets customers in person or on phone Maintains contact with customer thought the service visit Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match FMLA / Maternity / Paternity leave. Weekly / Monthly bonus.

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities Responsibilities: Greet customer in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Distribute work between technicians according to store policy. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Maintain good working relationships to foster positive employee relations. Comply with all company policies, procedures and safety standards. Other duties as assigned. Qualifications: Previous experience as a Service Advisor is a plus but not required. Good communication and customer service skills. Computer competency and basic math skills. Self-motivated with the ability to set and achieve targeted goals. Organizational and time management skills. Professional, well-groomed personal appearance. Strong record of positive customer satisfaction results. Clean driving record and valid driver's license. You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Vision insurance Now Open Construction is Underway.... Sam Galloway Ford is looking for a few exceptional individuals to join our FORD QUICK LANE TEAM. We are a fast-paced busy service department. We are seeking an individual with a proven track record, quality references, and someone that possesses superior customer satisfaction skills. Service Advisor experience and a desire to be successful is a must. Reynolds and Reynolds experience is a plus. Responsibilities: Determine and recommend needed maintenance based on age, mileage, and history of vehicle Review Multi-Point Inspection and accurately translate the technicians recommendations Prepare a complete and accurate estimate of cost for parts and labor Monitor the progress of each vehicle throughout the day Update the customers on the status of their vehicles on a daily basis Verifying that the final invoice reconciles with the work performed on the repair order Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele Qualifications: Prior Dealership Experience Excellent communication and customer service skills A strong understanding of vehicle maintenance and repair. Strong Computer & Phone Skills Positive, friendly attitude, along with a customer service mentality Professional appearance and work ethic Self-motivated, goal oriented, and ability to work within a fast-paced environment TEAM Player Benefits Family owned and operated Stability of an established company Salary plus commission Work life balance schedule Aggressive pay plan with bonuses for Above Group Average CSI Monthly performance contests Experienced and tenured management staff 106 service bays Over 3 million dollars in parts in stock Recently updated facility and equipment Weekly pay checks Paid vacation and holidays for full time employees Medical, dental, and vision plans Flexible medical spending account 401k Company paid life insurance Must have valid Driver's License. Must be able to pass a background check. Must be able to pass drug test. Equal Opportunity Employer Compensation: $40,000.00 - $85,000.00 per year

Job Description Germain Honda of Naples Experienced Automotive Service Advisor Naples, FL At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Opportunity for advancement Paid time off Vision insurance Wellness resources Experienced Automotive Service Advisor We are seeking an Experienced Automotive Service Advisor for our Service Department at Coconut Point Ford. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team. About Coconut Point Ford We are part of the Sam Galloway Ford Lincoln Family, We are a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name a few. Job Responsibilities As a Service Advisor, you will meet and greet customers promptly, obtain the customer and vehicle information, and obtain all of the customers concerns and vehicle symptoms as described by the customer. Additional responsibilities include: Determine and recommend needed maintenance based on age, mileage, and history of vehicle Review Multi-Point Inspection and accurately translate the technicians recommendations Prepare a complete and accurate estimate of cost for parts and labor Monitor the progress of each vehicle throughout the day Update the customers on the status of their vehicles on a daily basis Verifying that the final invoice reconciles with the work performed on the repair order Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele Job Requirements Service Advisor Experience Proven track record of achieving exceptional Customer Satisfaction The individual must possess a high degree of personal ownership and accountability The individual must possess a high degree of integrity and professionalism The ability to work in a fast paced environment Self-motivated enthusiastic presence in a team environment Team Player Excellent communication skills Reynolds and Reynolds experience is a plus Consistent and stable work history Valid driver's license High school diploma or GED equivalent required Pre-employment background check, and drug-screen required prior to being hired Professional appearance and work ethic Benefits Family owned and operated Stability of an established company Aggressive pay plan with bonuses for above average CSI Experienced and tenured management staff Fast paced work environment Weekly pay checks Paid vacation and holidays for full time employees Medical, dental, and vision plans Flexible medical spending account 401k Company paid life insurance We are looking for the individual that believes in Commitment to customer satisfaction Honesty Integrity Loyalty & Loves to make a difference in whatever they do. If you are looking for all of the above we look forward to meeting you soon. Apply on line Compensation: $50,000.00 - $70,000.00 per year

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations smiling!! Qualifications Organized and friendly personality Ability to give our luxury buyers a first class service experience Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, receiving inbound calls and scheduling appointments as needed. They may also need to verify insurance before maintenance is scheduled. Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionKia and CDJR of Fort Myers, South Florida's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits! We are looking for a motivated Service Advisor to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment. Service Advisor Duties and Responsibilities Proactively greeting and assisting all customers in a friendly, professional manner Perform a vehicle walk-around with the customer before and after service, taking pictures every time Gather customer information and reason for visit Write up repair order and obtain customer e-signatures Provide customer with accurate quotes Communicate with technicians on vehicle repair Maintain open communication with customer on other recommended repairs and vehicle status Finalize, close, and cash out repair orders in a timely manner Service Advisor Requirements and Qualifications General high school diploma or equivalent Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Multitasking, organizational, and time-management skills, with the ability to prioritize tasks Positive appearance Able to deliver a fantastic customer experience 18 years of age or older Pass drug screening, background check and MVR check Dealership experience is a plus This position requires mid-level physical activity (standing/walking continuously) Able to lift 25-lbs unassisted Job Type: Full-time Full-time benefits offered: Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts Kia and CDJR of Fort Myers is an equal opportunity employer and a drug-free workplace. Powered by JazzHR 2uHNhmta33

Germain Honda of Naples Experienced Automotive Service Advisor Naples, FL At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP