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Truck Service Advisor I
Travelcenters of America 4.5
Service advisor job in Phoenix, AZ
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck ServiceAdvisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Ensure the cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both our customers and team members
What we'd like to see:
A dedicated individual who works well with others and is excited to be part of our team!
High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customer service experience; experience in repair or parts shop preferred
Presents self in a professional manner to customers, management, and coworkers.
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
With us, you'll enjoy:
Competitive wages
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
$34k-39k yearly est. 5d ago
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Customer Service Advisor - Express
Cobblestone Auto Spa
Service advisor job in Phoenix, AZ
JOB TITLE:
Customer ServiceAdvisor
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
REPORTS TO:
Site Manager, Assistant Site Manager, or Lube Manager (varies based on
business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer ServiceAdvisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer ServiceAdvisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
Identify customer needs through open-ended questions and active listening
Educate customers on available wash and detail packages, highlighting features, benefits, and value
Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
Promote and sell memberships, including Fast Pass and Unlimited programs
Present and explain current promotions and incentives to encourage additional purchases
Assist customers with payment transactions at the kiosk and answer general inquiries
Overcome objections with professionalism and empathy to guide customers to the best solutions
Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
Perform other duties as assigned to support the team and site performance
Education and Experience
High School Diploma or equivalent preferred, not required
Prior customer service or sale experience preferred, not required
Must be able to successfully pass a background check in accordance with company policies and applicable laws
Must be at least 16 years of age (or older where required by law or safety regulations)
Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
Basic understanding of customer service principles and practices
Familiarity with point-of-sale systems
Awareness of Spotless Brands' wash services, detain offerings, and membership options
General knowledge of company policies and operational procedures
Skills
Excellent communication skills, including active listening and clear, persuasive speaking skills
Strong customer service and people skills; ability to build rapport quickly
Sales-minded with the ability to highlight value and drive conversions
Effective organizational and time management skills
Ability to multitask in a fast-paced, customer-facing environment
Abilities
Ability to work independently while remaining team focused
Ability to remain calm and professional under pressure or high-volume periods
Ability to adapt communication style to meet different customer needs and personalities
Ability to operate or learn to operate point-of-sale and kiosk systems
Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Use of personal protective equipment (gloves, eyewear, etc.. ) as required
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$28k-36k yearly est. 8d ago
Commercial Lines CSR
Insurance Recruiter Services
Service advisor job in Phoenix, AZ
$40,000 per year to $55,000 per year
is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote
The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.
This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.
Core Duties and Responsibilities:
Client Service & Support
Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
Respond to client inquiries in a timely, professional manner
Build strong, long-term relationships with clients through consistent, high-quality service
Policy & Account Management
Process endorsements, renewals, audits, cancellations, and policy changes
Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
Review policies, confirms endorsements, and binders for accuracy
Maintain complete and accurate documentation in the agency management system
Renewals & Marketing Support
Assist with renewal preparation, including gathering underwriting information and documentation
Support account managers and producers with marketing submissions and proposals
Track follow-ups, suspense items, and carrier responses
Carrier & Internal Coordination
Communicate with insurance carriers to obtain policy information, endorsements, and documentation
Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
Escalate issues when appropriate to maintain client satisfaction
What You'll Be Supporting
General Liability
Business Owners Policies (BOPs)
Commercial Auto
Workers' Compensation
Professional Liability (E&O)
Property & Umbrella Coverage
(Experience with small business package policies is a plus)
Qualifications & Skills
Required:
Active Property & Casualty insurance license
2+ years of experience in commercial insurance service or account management
Strong understanding of commercial insurance coverages and terminology
Excellent organizational, communication, and customer service skills
Ability to manage multiple priorities and meet deadlines
Proficiency with agency management systems (AMS360 experience preferred)
Preferred:
Experience within the independent agency model
Familiarity with certificates, endorsements, and renewal workflows
Why Join Us?
Collaborative, people-first culture
Opportunity to work with experienced professionals in a growing agency
Competitive compensation and benefits
Career development and ongoing training opportunities
Who You Are
You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.
Essential Physical Requirements
Must be able to work from a sitting position for extended periods of time.
Must be willing and able to work in front of a computer monitor for extended periods of time.
Must be able to work on a standard computer keyboard for extended periods of time.
Must be able to work in a cubical environment during the workday with limited or no distraction.
Employee Benefits Include:
Medical Plan
Dental Plan
Vision Plan
401k
Live Health Online
Life Insurance
Disability
Supplemental Benefits
No waiting period to use accrued PTO
Training
Employee Assistance Program
National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
$40k-55k yearly 2d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Service advisor job in Gilbert, AZ
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$20k-34k yearly est. 60d+ ago
Customer Service/claims (Benefits and Eligibility Specialist ) Phoenix, AZ
Sunrise Systems, Inc. 4.2
Service advisor job in Phoenix, AZ
Benefits and Eligibility Specialist
full time 40 hrs a week. Mon - Fri
Benefit and Eligibility Specialist
8 Weeks - Contract to hire
Phoenix, AZ
Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.
- Phoenix Training Location: 1990 W. Camelback Road, Phoenix, AZ 85015
Job Description:
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.
This may require specialists to follow up with applicants a number of times.
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.
This may require specialists to follow up with applicants a number of times.
Required Skills
2+ Years of Customer Service experience
Ability to work onsite and have reliable transportation
Education
High School Diploma
Preferred Skills
Experience Performing Eligibility Reviews
$34k-43k yearly est. 2d ago
Route Service Representative
Watermill Express LLC
Service advisor job in Phoenix, AZ
Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format.
As a Route Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units.
This position works independently and you must take pride in your work.
You are eligible for:
Company Vehicle. Drive home daily
Starting hourly rate is $15.50
No Cost Employee Only Medical + $900 employer paid Health Savings Account
Dental and Vision plans
401(k) and Roth with Immediate Company Match and Vesting
8 days of accrued Paid Time Off the first year. Accrue up to 26 days per year.
Paid Holidays
Duties and Responsibilities for the Position
Follow safety guidelines and act in safe manner
Clean and sanitize outside vending areas
Verify component functionality
Drive company vehicle to company locations/units throughout assigned area*
Perform basic maintenance, repair, and trouble-shooting of units
Collect water samples
Other duties as assigned
Qualifications, Requirements, Basic Skills and Abilities
Team player with positive attitude
Problem solver
Troubleshooter
Mechanically inclined
Use and maintain hand tools
Detail/task oriented
Ability to work independently
Ability to work required schedule
Clean motor vehicle record and current valid driver's license
Minimum Physical Requirements Include
Ability to lift 50 pounds
Capable of climbing ladders, walking, standing, stooping and bending
Ability to work safely in limited space inside water/water-ice kiosk
Ability to work in heat and cold
Ability to safely operate a motor vehicle
Ability to work overtime including some weekend or evening work
Required Education and Preferred Experience
Prior experience working with hand tools is desirable
Maintenance experience or previous training preferred
*This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways
If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!
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$15.5 hourly 5d ago
Sales & Service Consultant, Phoenix
A1 Garage Door Service
Service advisor job in Phoenix, AZ
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
$90k-150k yearly 12d ago
Retirement Service Consultant
Ascensus 4.3
Service advisor job in Phoenix, AZ
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL)
Position Purpose:
This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
We are hiring entry level through senior level associates so all experience levels are encouraged to apply.
Essential Duties and Responsibilities:
* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
* The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
* Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings
* Consistently provide a high level of consultative proactive client service in a professional manner.
* Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues.
* Ensure inquires and issues are resolved and service levels are met.
* Provide thorough, high quality research, problem solving and issue resolution
* Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
* Participates in creating a strategy with Relationship manger to ensure client retention.
* Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy.
* Assist in the management of vendor relationships on behalf of clients and partner.
* Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager.
* Achieve individual and team goals for service levels, growth and retention for assigned book of business.
* Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk.
* Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients.
* Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience.
* Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
* Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.).
* Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients.
* Educate client regarding plan features, product capabilities or Ascensus functionality and process.
* Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process.
* Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
* Provide training to members of team as opportunities arise.
* Perform other duties and participate in or lead special projects as assigned.
Minimum Requirements:
* Bachelor's degree or equivalent work experience.
* Direct client experience and Retirement Services industry experience or thorough knowledge preferred
* Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred.
* Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base.
* Excellent presentation skills, business etiquette, client service skills and time management.
* Demonstrated professionalism in all aspects of the role.
* Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation.
* Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred.
* Excellent analytical and problem resolution skills.
* Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
* Ability to work in a team environment to ensure common goal of providing exceptional client service.
* Ability to work well under pressure with multiple priorities and deadlines in a demanding environment.
* Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
* Ability to work extended hours to meet business needs as required.
* Quality focus with attention to detail.
* Handle other essential tasks as assigned.
The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
$40k-80k yearly 60d+ ago
Parts and Service Technical Advisor- Phoenix, AZ
FCA Us LLC 4.2
Service advisor job in Phoenix, AZ
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
Provide phone and in-dealership technical assistance
Troubleshoot and solve final repair attempt situations
Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
Manage dealership technical training requirements
Provide support for C.A.G. / Engineering / proving grounds requests
Recall and Rapid Response (RRT) follow up and reduction
Act as quality feedback liaison
Provide dealership consultation on the following:
Repair Service Agreements and facilities inspections
Tools/equipment/facility
Customer experience and improved Fixed First Visit
Repair shop process improvements and proactive business planning with a focus on the customer
$67k-106k yearly est. 11h ago
Parts and Service Technical Advisor- Phoenix, AZ
Stellantis
Service advisor job in Phoenix, AZ
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
Provide phone and in-dealership technical assistance
Troubleshoot and solve final repair attempt situations
Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
Manage dealership technical training requirements
Provide support for C.A.G. / Engineering / proving grounds requests
Recall and Rapid Response (RRT) follow up and reduction
Act as quality feedback liaison
Provide dealership consultation on the following:
Repair Service Agreements and facilities inspections
Tools/equipment/facility
Customer experience and improved Fixed First Visit
Repair shop process improvements and proactive business planning with a focus on the customer
$49k-85k yearly est. 11h ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Phoenix, AZ
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-35k yearly est. 9d ago
Destination Services Consultant
Dwellworks Brand 4.1
Service advisor job in Phoenix, AZ
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
$28k-46k yearly est. 15d ago
Service Writer
Sonsray
Service advisor job in Phoenix, AZ
Job Description
Job Title: Service Writer Job Type: Full- Time Salary Range: $20-$30 hourly depending on experience
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Why work here?
At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:
Medical coverage (PPO + HSA options)
Dental, Vision, and Life insurance provided at no cost
401K with competitive employer contributions
80 hours of annual vacation, increasing with years of service
Uniforms provided annually
Annual boot voucher of $125.00
One full paid day off annually for community volunteer work
Birthday meal provided by Sonsray
Privately owned and operated, with decisions made based on core values rather than corporate directives
Annual Holiday Party, including covered airfare and hotel for employees and a guest
Emphasis on company growth and employee development
Open-door policy, fostering a collaborative environment with active owner and management involvement
Responsibilities:
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into E-Emphasys
Maintains a job board and helps in the delegation of work to technicians
Maintains customer confidence by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns
Maintains unit records by recording problems and corrective actions planned
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications and taking online factory courses
Enhances organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Performs other functions or duties as directed by management in line with the objectives of the dealership
Qualifications:
Minimum 3 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem-solving
Refrigerated Transportation or Heavy Diesel dealership experience is highly desired
Basic mechanical knowledge is a plus
Bilingual in Spanish is a plus
Able to accomplish monthly service goals and deadlines
Excellent customer service skills are needed with a proven ability to handle customer updates, concerns, demands, and objections while always maintaining professional and good composure in the workplace
************************************************
Questions? Contact us at ********************** or ************ Ext 1830
Privacy Notice to all California Job Applicants Regarding the Collection of Personal Information.
$20-30 hourly Easy Apply 31d ago
Customer Service
Auto-Fit Inc.
Service advisor job in Phoenix, AZ
JOB TITLE: Sales Representative/Counter sales
EMPLOYER: AutoFit Inc.
DEPARTMENT: Sales
REPORTS TO: Sales Manager
We are seeking a motivated individual to join our team as a Counter Sales representative. The ideal candidate will be responsible for providing exceptional customer service and building strong client relationships. Key responsibilities include but not limited to:
positive experience to all customers
Maintaining existing customers
Clearly communicating info about our products, services, and policies
Staying up-to-date with knowledge of auto body parts and related product information
excellent communication skills
Perform other related duties as assigned by management
Qualifications:
High School Diploma or GED equivalent required
Bilingual in English and Spanish
Customer service experience required
Prior automotive experience preferred
Excellent written and verbal communication skills
Proficiency in Microsoft Office
JOB TYPE:
Full-time
SCHEDULE:
Store Hours: Monday-Friday 8 am - 5 pm, Saturday 8 am - 4 pm
Require working some Saturdays
PAY:
Hourly wage + commission and bonus
BENEFITS
Health insurance
Vision insurance
Accident Emergency Treatment Benefit
PTO, sick days, and vacation days
$28k-36k yearly est. Auto-Apply 60d+ ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo 4.6
Service advisor job in Phoenix, AZ
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual speaking and reading proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training and Work Schedule:**
+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 03/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
**Posting Location:**
+ 2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
**Posting End Date:**
2 Feb 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-514141
$32k-39k yearly est. 20d ago
Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)
W.F. Young 3.5
Service advisor job in Phoenix, AZ
About this role:
Wells Fargo is seeking an Associate Customer Service Representative - Bilingual (Spanish/English) in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
Ability to execute in a fast paced, high demand, metric driven call center environment.
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
Must be able to attend full duration of required classroom training period
Ability to work additional hours as needed
Must work on-site at the location posted
This position is not eligible for Visa sponsorship
Must complete and pass required language assessment
Eligible to receive language differential
Training Schedule:
Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date.
We're open 24 hours, 7 days a week.
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
2150 W Pinnacle Peak Road, Phoenix, AZ 85027
Posting End Date:
27 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-36k yearly est. Auto-Apply 8d ago
Service Consultant
Emerald Blue/Omni Workspace
Service advisor job in Phoenix, AZ
Full-time Description
Compensation & Benefits
Industry-leading compensation structure: $60,000-$65,000 base + commission
Comprehensive benefits: Medical, Dental, Vision, Supplemental Insurance.
PTO, Paid Holidays, and Sick Time.
401(k) plan with company match.
Growth opportunities within a rapidly scaling organization
Why Join Emerald Blue?
Work alongside industry veterans who understand the nuances of commercial furniture, real estate cycles, and client expectations.
Represent services that complement the product lifecycle-opening new doors for revenue and long-term client relationships.
Enjoy a collaborative, performance-driven culture with uncapped earnings and strong support from operations and leadership
Description:
Are you already thriving in the commercial furniture or contract interiors space and ready to expand your impact beyond product sales? Emerald Blue is looking for a driven and relationship-focused Service Consultant to join our Phoenix team.
This is a strategic growth role for someone who understands the full lifecycle of commercial environments-from installation to decommissioning-and wants to be part of a forward-thinking company that supports dynamic workspaces across industries.
In this role, you'll leverage your knowledge of commercial spaces to sell a robust suite of facilities services: commercial moving, new furniture installation, MAC (move/add/change), FF&E for hospitality, decommissioning, storage, asset management, and technology services. You'll act as a trusted advisor to workplace leaders, A&D firms, facility managers, and project teams-helping them achieve seamless transitions and optimized environments.
Key Responsibilities
Cultivate and manage relationships with clients in the commercial interiors space, including corporate, healthcare, hospitality, and education sectors.
Conduct strategic needs assessments and offer customized service solutions.
Collaborate with furniture dealers, facility teams, and project managers to identify opportunities to integrate Emerald Blue services.
Develop and present estimates, proposals, and service agreements.
Coordinate with internal teams to ensure smooth project execution and client satisfaction.
Track activity, pipeline, and KPIs using CRM and reporting tools.
Monitor competitor offerings and market trends to uncover new business opportunities.
Requirements
What We're Looking For:
Familiarity with the general marketplace Wisconsin.
Highly motivated and target-driven with a proven track record in sales.
Excellent prospecting, selling, communication, and negotiation skills.
Strong prioritization, time management, and organizational skills.
Ability to create and deliver presentations tailored to the needs of the audience.
Knowledge of Microsoft Office Suite
Qualifications
Minimum of 3 years of experience in the commercial furniture, B2B services, or facilities management sectors.
Proven ability to build lasting client relationships and close complex, service-driven sales.
Excellent communication, presentation, and negotiation skills.
Strong understanding of sales cycles within real estate, relocation, or workplace services.
Familiarity with the Seattle-area business landscape is a strong plus.
Proficiency in Microsoft Office Suite and CRM platforms.
Why Choose Emerald Blue?
If you're ready to take on a rewarding role in a dynamic environment, we want to hear from you! Join us in shaping spaces that inspire and elevate the customer experience. Apply today and start your journey with Emerald Blue!
Employees are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All employees are expected to cooperate in every aspect of the company's safety program and follow safe work practices.
Emerald Blue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Emerald Blue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Employment is contingent on passing a pre-employment drug test and background check.
Salary Description $60,000-$65,000 base + commission
$60k-65k yearly 60d+ ago
Customer Retention/Billing Specialist
Matt Woosley-State Farm Agency
Service advisor job in Phoenix, AZ
Job Description
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communications.
QUALIFICATIONS:
Must have Arizona Property and Casualty License
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-39k yearly est. 12d ago
Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)
Wells Fargo 4.6
Service advisor job in Phoenix, AZ
About this role: Wells Fargo is seeking an Associate Customer Service Representative - Bilingual (Spanish/English) in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual speaking and listening proficiency in Spanish/English
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
* Ability to execute in a fast paced, high demand, metric driven call center environment.
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
* Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
* Must be able to attend full duration of required classroom training period
* Ability to work additional hours as needed
* Must work on-site at the location posted
* This position is not eligible for Visa sponsorship
* Must complete and pass required language assessment
* Eligible to receive language differential
Training Schedule:
* Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date.
* We're open 24 hours, 7 days a week.
* Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
* 2150 W Pinnacle Peak Road, Phoenix, AZ 85027
Posting End Date:
27 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$32k-39k yearly est. 5d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
W.F. Young 3.5
Service advisor job in Phoenix, AZ
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 03/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Posting Location:
2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
Posting End Date:
2 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
How much does a service advisor earn in Casa Grande, AZ?
The average service advisor in Casa Grande, AZ earns between $30,000 and $91,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Casa Grande, AZ
$52,000
What are the biggest employers of Service Advisors in Casa Grande, AZ?
The biggest employers of Service Advisors in Casa Grande, AZ are: