Customer Service Representative
Service advisor job in Charleston, SC
Our client has grown consistently since entering the Charleston market 10+ years ago and they are looking to add a new Customer Service Representative to their team on Daniel Island.
You will work alongside other CSRs as part of a team supporting sales while in direct communication with clients in various manufacturing sectors. You'll have the opportunity to learn unique business and industry trends due to the wide range of product applications of your customers.
We are seeking an individual with professional communication skills as you engage with individuals buyers and managers of multi-national companies, as well as small, local businesses. Experience with SAP or a similar ERP/CRM system is required.
In order to provide customer support for these highly specialized industrial products, typical duties include:
• Professional handling of customer communication -- both phone and email.
• Independent handling of incoming customer orders.
• Coordination with all departments regarding orders.
• Immediate and effective handling of customer complaints.
• Active involvement with accounts receivable.
The position offers a base salary with a robust benefits package. It is fully in-office (located on Daniel Island). Schedule can be adjusted between 7am-6pm to avoid heavy traffic times.
Customer Accounts Advisor
Service advisor job in Beaufort, SC
The salary range for this role is $12.25 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Care Advocate
Service advisor job in Rockville, SC
Benefits Representative/Management
Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900.
Compensation and Benefits:
Competitive income and with weekly bonuses
Ongoing training and leadership development
Company paid trips (international and domestic)
Room for continued advancement
Flexible schedule available
Key Responsibilities:
Service existing client base.
Supervision of team activity and results
Train and develop incoming team members on existing systems.
Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and delegate them when appropriate.
Ability to work independently and within a team aspect
Passion for helping people and developing relationships.
Self-motivated and goal-oriented mindset.
The desire to be active in the community.
Must have a clean background and have reliable transportation.
TOP DOG SERVICE ADVISOR
Service advisor job in North Charleston, SC
Opening at Crews Chevrolet!
* Are you a top performer and consistently deliver the best numbers in your service department?
*Is your compensation package reflecting your "TOP DOG" status?
*Tired of your pay plan being changed?
*Tired of Management and systems that don't support you?
*We understand what Top Performers need to thrive.
*We are looking for talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results.
*Do you have the horsepower to join our team of All Stars?
*Ready to be both challenged and rewarded?
*Then apply and bring your "TOP DOG" results to a dealership that will REWARD them.
Requirements
Be a top performer
Have a winning attitude
Ready to show us your results
Advance your career and get paid in 2021.
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Additional Compensation:
Commission
Bonuses
Store Discounts
Other forms
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Professional development assistance
Paid Training:
Yes
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
This Company Describes Its Culture as:
Innovative -- innovative and risk-taking
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Schedule:
5 Day Work Schedule
Monday to Saturday
Some Saturdays required
We are CLOSED on SUNDAY
Benefit Conditions:
Waiting period may apply
Work Remotely:
No
Auto-ApplyDestination Services Consultant
Service advisor job in Charleston, SC
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
Automotive Service Consultant
Service advisor job in Charleston, SC
Benefits:
Paid Training
Paid Holidays
Sensational Vacation Benefits
Dental and Vision Benefits
401(k) with Company Match
Life Insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Are you ready to be a part of a TRUE winning culture?!
Woodie's Auto Service is looking for a GREAT Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a comfortable life for all of us. We are constantly looking to innovate, make improvements, and set the bar higher for ourselves and the automotive industry.
We know the work is tough which is why we offer a number of Stellar benefits:
401(K) with Company Match
Health Insurance Coverage
Life Insurance Coverage
Dental and Vision Benefits
Paid Vacation
Paid Holidays
Paid Training
No Nights
No Sundays
Job Description:
Most importantly, you will focus on building a relationship, based on trust and communication, with our clients. You will serve as an advisor to our clients by guiding them through their vehicle's repairs and maintenance. Finally, you will act as an intermediary between our clients and technicians to ensure a constant stream of accurate and reliable information which will further our goal to provide an unparalleled service experience for our clients.
All candidates are required to have a high school diploma or GED and valid drivers license. Based on your ability and willingness to learn, you will have the opportunity to advance to other positions within the company.
Pay: From $50,000.00 per year to over $100k!
About Woodie's Auto Service: We are locally owned and operated and have multiple locations in the Charlotte & Charleston area. We have been on the leading edge of Automotive Service for over 60 Years.
INTERNAL SERVICE ADVISOR
Service advisor job in Mount Pleasant, SC
Starling Chevrolet has an outstanding opportunity for an Internal Service Advisor to join their team
Our Internal Service Advisor is responsible for preparing repair orders as it relates to the preowned department's reconditioning process. This person will also be responsible for managing the preowned team's workflow to include sublet vendors.
Take incoming calls from New and Used car managers who wish to organize service, maintenance and repairs to their inventory vehicles
Organize and book service, maintenance and repairs with the appropriate suppliers and vendors
Ensure that recovery vehicles are organized promptly
Schedule other ancillary services as required
Keep New and Used Managers and other interested parties informed of progress
Perform all other duties and special projects as assigned.
What are we looking for?
High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
Basic knowledge of an automobile, can identify most features and parts of the body and engine
Current valid driver's license
Experience in a customer service-related role is essential
Is prepared to go the ‘extra mile' in order to achieve excellent end results
A proactive and dynamic attitude to problem solving
Ability to multi task with consistency and accuracy
Have excellent interpersonal skills and provide outstanding customer service.
Ability to work retail hours
Computer proficient
Benefits
Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Vacation & Holidays
Employee Discounts on products & services
Auto-ApplyService Advisor
Service advisor job in North Charleston, SC
Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with customers providing updates on repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintains customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Qualifications
Must be at least 18 years of age
Valid Driver's License Required
Ability to provide clear, concise information in writing, via phone and in-person
Prior collision estimating experience preferred
Familiar with estimating systems CCC1 preferred
I-CAR / ASE certification preferred
Strong organizational skills
Successful completion of background check required
Behaviors/Competencies:
Integrity - Respect, and accountability at every level and in every interaction
Customer Service -Provide the highest level of customer service while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Auto-ApplyService Advisor
Service advisor job in Charleston, SC
Hendrick Volvo Cars of CharlestonLocation: 1464 Savannah Hwy, Charleston, South Carolina 29407
Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Works with customer and technician to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customer.
Meets dealership's standards for repair and order production.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
√ Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
o up to 3 years
√ 3-5 years
o 5+ years
Education/Experience:
Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses:
√ Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands:
Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
Auto-ApplyService Advisor
Service advisor job in North Charleston, SC
Ready to Shift Gears in Your Career?
Join Krause Auto Group - Where Your Drive Meets Opportunity.
At Krause Auto Group, we don't just offer jobs - we build careers. For over 29 years, we've been driven by one thing: people. That means our customers, and more importantly, our team. When you join Krause, you're not just another name on the schedule - you're part of a family that sees your potential and invests in your future.
Why Choose Krause?
With 12 iconic brands - from BMW and Mercedes-Benz to Lamborghini and Rolls-Royce - and locations across Georgia, South Carolina, and North Carolina, we offer more than a place to work. We offer a place to grow.
Here's what sets us apart:
Career Growth: We promote from within and support your professional development every step of the way.
Team Culture: Be part of a supportive, high-performing team that values your individuality.
Prestige Brands: Work with some of the most exciting and luxurious automotive brands in the world.
Real Impact: Your work matters here - to your team, your customers, and your future.
What You'll Do
As a Service Advisor, you'll be the face of our service department - ensuring every customer receives top-tier care and every technician's time is maximized. You'll:
Manage service orders and drive lane flow
Deliver concierge-level customer service
Coordinate technician workloads and parts ordering
Maintain high CSI scores and warranty compliance
Foster strong relationships with customers, teammates, and manufacturers
What We're Looking For
A friendly, organized, and professional personality
Proven leadership and time management skills
Strong communication and customer service abilities
A track record of service success and customer satisfaction
A valid driver's license and clean driving record
What We Offer
Competitive pay and performance incentives
Medical, Dental, Vision Insurance
401(k) with company match
Paid vacations & holidays
Holiday lunches, grill-outs, and employee appreciation events
A workplace that feels like home - and a future that feels like yours
This Is More Than a Job. It's Your Next Big Move.
If you're ready to be part of something bigger - where your work is valued, your growth is supported, and your career is taken seriously - Krause Auto Group is ready for you.
Apply today. Your future starts here.
Auto-ApplyService Advisor - Charleston
Service advisor job in North Charleston, SC
Service Advisor
Hills Machinery is seeking a service administrator. The service administrator assists the Service Department with customer service needs, opening and closing of work orders, activities in delivered of new equipment, repair, and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions.
Essential Functions and Responsibilities
: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)
Handles phone calls, advise customers on limited technical problems, scheduling customer service needs, adding segments to work orders containing job information and specifying job instruction, identifying customer and machine.
Assists in the appraisal and quotes of repair work coming into the shop and discusses with service manager the service required, both in parts and labor.
Assists in scheduling shop assignments, field service work, and truck requirements for pickup and delivery of equipment.
Assists in establishing or adjusting work procedures to meet schedules and deadlines.
Assists in opening and closing of work orders to ensure timely closing to meet company goals.
Operates various office machines such as, but not limited to calculators, copy equipment, computers, etc.
Qualification
: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Valid Drivers License
Customer Service experience
Administrative Support experience
Education, Skill, and/or Experience Requirements:
High school diploma or equivalent with two years mechanical experience as a service technician or a combination of education or experience.
PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
Familiarity with industrial equipment, such as construction or forestry equipment is beneficial.
Ability to communicate effectively with teammates.
Strong problem-solving skills.
Excellent time management skills.
Must be able to self-manage/self-motivate.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write diagnosis and work completed on routine reports and correspondence.
Service Advisor
Service advisor job in Beaufort, SC
If you are an experienced ASM/Service Advisor looking for a career in a family style environment APPLY now!
This is an opportunity to get in on the ground floor!
We at STOKES TOYOTA of Beaufort are very blessed and our business is growing. We are looking for the right Assistant Service Manager/Service Advisor to grow with us.
If you are a certified Toyota ASM, we want to talk to you.
If you are an experienced ASM with Reynolds and Reynolds knowledge we want to talk to you.
Stokes Toyota of Beaufort offers great compensation package. We offer up to a $2,500 sign on bonus for the right candidate with the right experience! Toyota Certified, Expert, Master or other manufacture experience is preferred!
UP TO $2,500 SIGN ON BONUS Benefits
Health, Dental & Vision Insurance
Life Insurance
401(k)
Paid time off / Vacation
Growth / Advancement Opportunities
Employee Vehicle Purchase Policy
Above Average Industry Pay
Employee referral bonuses
Responsibilities
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in work ethic and follow through
Must have at least 1 year experience in automobile service
Self-motivated, organized and driven to succeed
Must possess a valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Charleston, SC
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
What we offer:
Free Health Insurance Option Available
401k Match Options Available
HSA company match contribution
Dental and Vision Insurance Available
Paid Vacations, Holiday Pay, PTO pay
Career advancement opportunities, promote from within
Discounts on products and services
Family owned and operated
Long term job security
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Goose Creek, SC
Stokes Honda North is seeking a Service Advisor to join our expanding team!
Benefits:
Manufacturer & and in-house training provided, along with continued education training.
Career Advancement & Promotion Opportunities.
Employee Discounts on Products & Services.
Paid Time Off
Medical, Dental, Vision, Critical Illness, Life, Short & Long Term Disability Insurance
Employer Assistance Program
401(k) with Employer Match
Position Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Greets customers in a timely, friendly manner and obtains vehicle information.
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures.
Prepares a repair order showing time, cost and labor estimates for service.
Refers to service history, inspects vehicle, and recommends additional needed service.
Establishes “promised time.” Checks with service technicians to ensure timely repair.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
Responsible for printing and presenting VIR to customer.
Explains the work performed and the repair order charges to the customer.
Closes repair order timely and appropriately.
Handles customer complaints.
Maintains high customer satisfaction standards and requests positive survey from customer
Other tasks as assigned
Stokes Automotive Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression.
Requirements
Requirements
· Service Advisor experience preferred
· Computer literate and ability to understand vehicle computer systems, CDK Experience a plus
· Must be team-oriented, flexible and focused on maintaining a high level of customer service
· Available to work Saturdays
Education/Experience
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
· Ability to speak effectively before groups of customers or employees of organization.
· Valid Driver's License and clean driving record
· High School diploma or GED OR 2+ years of experience
Physical Requirements
· Must be able to stand 8 hours a day
· Must be able to tolerate working in hot and cold weather
· Must be able to lift, kneel, bend, and twist
Genesis Service Advisor
Service advisor job in Charleston, SC
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
What we offer:
Free Health Insurance Option Available
401k Match Options Available
HSA company match contribution
Dental and Vision Insurance Available
Paid Vacations, Holiday Pay, PTO pay
Career advancement opportunities, promote from within
Discounts on products and services
Family owned and operated
Long term job security
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Dispatcher
Service advisor job in North Charleston, SC
Job Details Hudson Nissan of North Charleston - North Charleston, SC $75000.00 - $90000.00 Salary/year Open to ClosingDescription
$75-90k Annual Earning Potential
Internal Growth Opportunities
Hudson Nissan of North Charleston, a Hudson Automotive Company, is actively seeking a Service Dispatcher to join our award winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 49 dealerships and more than 3,000 employees throughout 8 States concentrated in the Southeast.
Why choose Hudson Nissan of North Charleston and Hudson Automotive Group?
Competitive Production Based Pay Plan (Our Service Dispatchers can earn $80,000+)
Climate Controlled Facility
Company Funded Continued Manufacturer/Specialty Training
Previous Automotive Technician Experience Preferred
Service Advisor/Lane Manager Experience Preferred
SUMMARY:
Plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
ESSENTIAL DUTIES:
Essential Duties include the following. Other duties may be assigned.
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Provides technical support for technicians when necessary.
Checks progress of each repair order throughout the day.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation.
Checks progress of each repair order throughout the day.
Maintains high quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Road test vehicles to quality check work performed.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Assists technicians in developing their skills and competencies.
Train members of the service department thoroughly in various vehicle maintenance and repair responsibilities.
Ensures that all department employees receive appropriate manufacturer training.
Monitors shop condition, including cleanliness, safety, and condition of shop equipment. Reports problems to the Service Manger or dealer.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department-contact special order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Strives for harmony and teamwork within the department and with all other departments.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Vacation/Holidays
Yearly accruable PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service Advisor
Service advisor job in Summerville, SC
Job DescriptionDescription:Who We Are
At Better Collision Centers, we're not just fixing cars-we're restoring trust, confidence, and peace of mind. We are one of the fastest-growing collision repair companies in the United States, doubling revenue year over year for the past four years, with even greater growth on the horizon. Our people-first culture ensures that teammates don't just clock in-they buy in.
Our Mission
We exist to transform collision repair into a transparent, trusted, and high-performing experience-for customers, employees, and partners alike.
Our Core Values
Culture-First Excellence - Trust, transparency, and accountability.
Relentless Quality & Safety - Never cutting corners.
Operational Agility - Flow beats hurry; quality never sacrificed.
Empowered Team Ownership - We rise by lifting each other.
Continuous Growth & Innovation - Standing still is not an option.
About the Role
As an Auto Collision Service Advisor, you will be the first point of contact for our customers, guiding them through the repair process with professionalism, empathy, and attention to detail. You'll:
Build strong relationships with customers, ensuring their experience is seamless from estimate to delivery.
Coordinate repair planning, documentation, and authorizations with accuracy and compliance.
Provide proactive updates and clear communication throughout the repair cycle.
Partner with teammates to deliver vehicles back to customers with pride and confidence in the work performed.
This role is more than managing repairs-it's about ensuring customers feel supported, informed, and cared for during a stressful time.
What You Bring
Experience in customer service, automotive, or collision repair (preferred, but not required).
Strong communication and organizational skills.
Ability to thrive in a fast-paced, team-oriented environment.
A commitment to accuracy, safety, and delivering a world-class customer experience.
Willingness to pitch in where needed-from paperwork to vehicle delivery-because at Better Collision, no one is left on an island.
Compensation & Benefits
Competitive base salary (commensurate with experience)
Paid Time Off (PTO)
Comprehensive health, dental, and vision insurance
Voluntary life insurance
Short-term and long-term disability coverage
Professional development and growth opportunities
Requirements:
Requirements:
The position is based in a normal shop environment. Daily activity may consist of physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, lifting and carrying objects over 50 pounds as well as sitting and standing for extended periods of time during the estimating and disassembly process. The working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. In addition, regular exposure to work near mechanical parts. Better Collision emphasizes a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
Auto Customer Service Reps
Service advisor job in Mount Pleasant, SC
1001 Johnnie Dodds Blvd., Mt Pleasant, SC 29464
AUTOMOTIVE TECHNICIAN
1+ Years of Automotive Mechanic Experience Required.
$25 - $50 /Hour Based on Experience High-traffic, Climate-controlled Shop!Choose Your Schedule: 4, 5, or 6-Day Work Week Options Available
Low Country VolkswagenandLow Country Pre-ownedare growing and seeking motivated Automotive Service Technicians to join our high-performing team. This full-time role offers a climate-controlled shop, modern equipment, paid training, and the opportunity to work alongside Factory-Certified Master Technicians dedicated to your success.
We provide the volume, structure, and support technicians need to excel. With experienced Service Advisors, a well-managed, high-traffic shop, and leadership committed to your growth, your time and talent will never go unnoticed.
As part of the Donald Automotive Group a successful, established dealership group in North and South Carolina you can plan and EXPECT to advance your career through continued training, long-term stability, and a clear promotion path.
Benefits:
$25 - $50 per hourbased on experience, performance and certifications
Paid Factory Training & Certification
Choose your schedule, 4, 5, or 6-day work week
HIGH-TRAFFIC SHOP: 40+ Hours guaranteed
401(k) Plan with Company Match
Medical, Dental & Vision Insurance
Supplemental Short and Long-Term Disability
Paid Vacation
Flexible Spending Account (FSA)
Employee discounts on products, services and vehicles
Climate-controlled shop
Career Advancement Opportunities
Responsibilities:
Perform vehicle maintenance and repairs with efficiency and accuracy
Complete used vehicle inspections and identify reconditioning needs
Provide time/labor estimates for additional repairs
Stay current with new automotive technology through factory-sponsored training
Maintain detailed repair documentation and uphold quality control standards
Inspect and test vehicles to ensure proper repair
Requirements:
1 or more years of experience as an automotive technician/mechanic required
We welcome Service Techs, Line Tech, Diagnostic Specialists, and Master Techs from all brands!
ASE certifications are preferred but not required
Hold a valid drivers license
Team oriented, flexible, and focused on maintaining a high level of customer service
Working knowledge of shop equipment
Must have own tools
Questions? Contact Virginia Campanelli, our
Service Manager, at
**************
We are an Equal Opportunity Employer.
Applicants must be able to pass pre-employment screening to include MVR, background, and drug screening.
RequiredPreferredJob Industries
Customer Service
Community Service Specialist
Service advisor job in Goose Creek, SC
This position is responsible for performing administrative, record-keeping and field related duties in support of the Police Department to provide assistance with non-emergency situations. ESSENTIAL JOB FUNCTIONS * Meets with citizens on a walk-in basis. Takes incident reports ensuring accuracy and completeness of information.
* Takes police reports over the telephone.
* Determines need for police assistance as necessary.
* Rolls fingerprints for citizens as needed.
* Performs VIN verification checks.
* Assists the general public with questions, comments, complaints and problems regarding all aspects of the Police Department.
* Compiles statistical reports.
* Files all related documentation.
* Performs roadside assistance for citizens, including, but not limited to, tire changes, gas assistance, and key lockouts.
* Completes private property accident reports when there are no injuries involved.
* Assists the fleet manager with the transportation of fleet vehicles and personnel to and from auto shops and/or facilities.
* Performs other duties as assigned.
MINIMUM REQUIREMENTS
* High school diploma or GED.
* Two years' experience in administrative/support or related work demonstrating the ability to write reports, interview people and compile information or related experience. Related experience may include law enforcement, Explorer Post Program, Police Cadet Program or similar police auxiliary program.
* Ability to obtain and maintain National Crime Information Center (NCIC) certification.
* Ability to become a Notary.
KNOWLEDGE, SKILLS AND ABILITIES
* Knowledge of departmental policies and procedures.
* Ability to provide quality customer service, to include handling irate and difficult customers.
* Thorough knowledge of report taking
* Ability to interview people and obtain facts.
* Ability to communicate effectively both orally and in writing.
* Ability to use computers and various software programs, to include Word and Excel.
* Ability to work under pressure, in a fast-paced environment.
SAFETY
Employee is responsible for adhering to all safety procedures and regulations established by the Department, the City and all State and Federal organizations. Any safety concern should be reported to a supervisor immediately.
WORK ENVIRONMENT
Work is performed in both indoor and outdoor settings; however, outdoor duties constitute the majority of the work schedule. Candidates must be prepared to work in inclement weather if the need arises.
PHYSICAL DEMANDS
Work can be physically demanding. Candidates must be able to lift, pull and push up to 50 pounds.
MENTAL DEMANDS
Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, irregular schedule/overtime, and working closely with others as part of a team. Occasionally requires tedious or exacting work and noisy/distracting environment.
REASONABLE ACCOMMODATION
The City of Goose Creek is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Prospective and current employees should contact Human Resources to request an ADA accommodation.
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The City reserves the right to revise this position description at any time.
Porter/Service Writer
Service advisor job in Beaufort, SC
Butler Chrysler Jeep Dodge
Job Title: Porter/Service Writer
Department: Sales or Service
Reports To: General Sales Manager or Service Manager
FLSA Status: Full Time
Moves and cleans vehicles, keeps the vehicles in sound working condition, and helps general manager as requested.
Schedules service appointments, obtaining customer and vehicle data prior to arrival when possible.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Advises customer on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts.
Priority is taking care of clean-up of customer deliveries.
Every day at 8:00 walk the lot and make sure there are no holes. Fill all holes and straighten inventory. Clean up all trash on the lot.
Be proactive about making any necessary changes in the lot to better suit our customers.
Ensure all used vehicles have Butler Sticker Drive Out Tag and "As Is' sticker on the window.
Remove all previous dealer markings.
Every night before leaving work area needs to be cleaned an organized before they leave. No keys left in clean up area. All keys secured the key track.
*Not allowed to wash personal vehicles without express written permission from manager.
Every Wednesday all cars on lot are cleaned with the portable pressure wash.
Every day walk through showroom and wipe down any showroom vehicles that need cleaning.
Make sure that all new cars have floor mats from parts department with addendum sticker.
Every morning empty outside trash cans.
Maintains new- and used-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.
Places buyer guides and stock tags in vehicles.
Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Cleans driveway and sidewalks, removing debris as necessary.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Performs other duties as assigned.
Requirements
Must have clean MVR and pass pre-employment drug screen and criminal background search.