Service advisor jobs in Chattanooga, TN - 426 jobs
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Customer Service Representative
Classic Collision 4.2
Service advisor job in Cleveland, TN
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
Paid Weekly
Continuous Training
Supportive Team Culture
Company match 401K
Medical/Dental/Vision
Paid Time Off - 6 Paid Holiday
Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
Explain and educate customers on repair process on a high level, including insurance claim information and processes.
Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
Ensure all vehicles are delivered to customers by the assigned serviceadvisor and if not available, by designated backup teammate.
May assist in customer communication throughout the repair process.
Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
Follow up on all DRP assignments present and past to maintain sales for the center.
Maintain DRP logbooks and Enterprise ARMS daily.
Secure proper payments
Assist with reconciling invoices to payables report daily and monthly (as applicable)
Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
Perform other administrative tasks and duties as required to successfully meet the needs of the business.
Other duties as assigned.
Qualifications
Must be at least 18 years of age.
Previous experience in customer service, sales, or other related fields is preferred.
Must have a valid driver's license and be eligible for coverage under company insurance policy.
Effective communication (written and verbal) and interpersonal skills are required.
Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit andsupports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ***********. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$24k-31k yearly est. 3d ago
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Customer Service Team Lead
Bass Pro Shops 4.3
Service advisor job in Chattanooga, TN
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
$29k-34k yearly est. 6d ago
Customer Service
Appliancepartspros.com 3.7
Service advisor job in Cleveland, TN
AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day.
We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team.
We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment!
Key Requirements:
2 years Customer Service experience required
Call Center experience preferred
Excellent communication skills verbal, written and listening
Ability to analyze customer's needs quickly and efficiently
Appliance Parts knowledge (helpful but not required)
Demonstrated competency in Windows
Strong Internet Search knowledge
Ability to thrive in a lively working environment and multi-task
The flexibility to work weekends and other varied schedules
Company Perks:
Competitive salary; annual performance bonuses
100% paid Medical/Dental/Vision benefits
Paid vacation
Paid sick time
Paid company Holiday's
Catered monthly lunch
Quarterly Themed Parties
Sunny, casual, creative office
Kitchen with coffee and pastries available
Entertainment room with ping pong table, TV and video games
AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Applicants must be able to pass a drug screening and background investigation.
$22k-30k yearly est. 6d ago
Service Advisor - Automotive
Crown Automotive 4.3
Service advisor job in Chattanooga, TN
Crown Subaru has an opportunity for an experienced ServiceAdvisor!
The position includes interacting daily with a range of people - customers, service technicians, service managers, parts associates, parts managers, sales associates, and sales managers to name a few.
A friendly and outgoing manner as well as excellent customer service skills is essential to be successful in this position.
Salary Range: $60- $100k base plus commission/bonuses is based upon experience.
If you think you have what it takes - including ONE to THREE years of experience in this position, apply today!
Crown Automotive Group is a family-owned dealership group headquartered in St. Petersburg, Florida with additional dealership groupings in Tallahassee, Florida; Chattanooga and Cleveland, Tennessee; and Dublin, Ohio.
We consistently provide our customers with the best value and customer service, and we need exceptional people to join our team.
If you believe there is a "Better Way to Work" and would like to be a part of our world class team, click to apply now.
Here's some of what we offer:
Medical, dental and vision insurance
Paid Time Off (PTO)
Short- and long-term disability coverage
Life insurance
Flexible spending accounts
401K w/ company match
The stability of an established company
Opportunity for growth and advancement
Opportunities to serve your community
A safe and environmentally conscious work environment
Responsibilities:
Meet predetermined service sales objectives
Meet predetermined customer satisfaction score objectives (CSI)
Schedule service appointments - obtain customer and vehicle data prior to arrival
Greet customers in a timely, friendly manner and obtain vehicle information
Write up / Enter vehicle problems accurately and clearly on repair order (written/computer)
May test drive vehicles
Recommend additional necessary service
Provide complete and accurate written cost estimate for labor/parts
Maximize product knowledge
Explain completed work to customer
Implement and maintain quality control process
Other duties as part of description and as per company/department needs
Qualifications:
MINIMUM One Year of Experience as an automotive serviceadvisor
Basic knowledge of automotive repairs
Proficient on the computer
Operate both standard and automatic vehicles
Provide non-technical explanation of technical repairs to customers
Identify the PRIME item the customer wants repaired and analyze the customers' problems and needs
Ability to work outdoors, stand, walk, and climb in and out of vehicles for extended periods of time
Friendly and outgoing manner
Demonstrated customer service skills
Strong work ethic AND Ability to work a predictable and consistent work schedule as determined by management and business needs
May regularly involve weekend days.
Strong attention to detail
Successful applicants must:
Be able to able to pass pre-employment background checks such as (but not limited to) reference checks, motor vehicle record checks and drug testing.
Hold a current, valid driver license and have a clean driving record
Be able to verify their eligibility to work in the USA
Build a rewarding new career with Crown Automotive Group! Apply now!
Thank you for your interest in working at Crown!
EOE/DFWP
At Crown Automotive, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive. Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless. We are an Equal Opportunity Employer and a Drug Free Workplace
$60k-100k yearly Auto-Apply 10d ago
Service Advisor
Long of Chattanooga Automall
Service advisor job in Athens, TN
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a serviceadvisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
What We Offer
401k
Full Medical benefits
Paid Vacation
Paid Training
Unlimited Earning Potential
$35k-62k yearly est. Auto-Apply 60d+ ago
Service Advisor
Russell Barnett Automotive Family
Service advisor job in Winchester, TN
Job DescriptionSummary Automotive serviceadvisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Russell Barnett Automotive Family of dealerships are the premier destination for new and used car buyers and has proudly served the Middle Tennessee area since 1981! Russell Barnett Automotive, located in Tullahoma - Winchester, TN, represents the hottest vehicle brands available including Chrysler, Dodge, Jeep, Ram, Kia, Chevrolet, GMC, with two locations to serve your needs for Ford. In addition to our 5 dealership locations, Russell Barnett Certified Collision Center offers state-of-the-art repair services to help get you back on the road. Need a rental vehicle while yours is being repaired? Russell Barnett Auto Rental offers a large variety of inventory to meet all of your rental needs. Leading the way in vehicle selection and excellent customer service, Russell Barnett Automotive Family is your ONE STOP SHOP to all your vehicle needs! So, our question to you is... "Why buy anywhere else?"
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$35k-60k yearly est. 20d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Service advisor job in LaFayette, GA
Job Description
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called Customer ServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 3d ago
Traditional Deposit Service Specialist
First Volunteer Bank 4.1
Service advisor job in Chattanooga, TN
We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
* Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
* High school diploma or equivalent
* Ability to work independently, accurately and with attention to detail
* Strong time management skills and ability to meet daily deadlines
* Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
* Ability to communicate and interact with a variety of people both within the team and other departments
* Ability to handle and resolve recurring issues
* Excellent verbal and written communication skills
$34k-56k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefensepest
Service advisor job in Chattanooga, TN
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Service advisor job in Chattanooga, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 24d ago
Digital Banking Service Specialist
Builtwell Careers
Service advisor job in Chattanooga, TN
Builtwell, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products
Card Services: Processing customer requests regarding debit and credit cards and handling card disputes
Wire Transfers: Processing incoming, outgoing and international wires
ACH: Processing daily ACH files for customers as they are submitted
Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
High school diploma or equivalent
Ability to work independently, accurately and with attention to detail
Strong time management skills and ability to meet daily deadlines
Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
Ability to communicate and interact with a variety of people both within the team and other departments
Ability to handle and resolve recurring issues
Excellent verbal and written communication skills
Schedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am - 6:00 pm, Every 6 weeks Sat. 8:50 am - 12:10 pm (Full-time)
$29k-49k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Service advisor job in Fort Oglethorpe, GA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-30k yearly est. 6d ago
Service Advisor
Southern Tire Mart at Pilot LLC 4.1
Service advisor job in Monteagle, TN
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
$31k-41k yearly est. 17d ago
Service Writer/Advisor
Pro-X Powersports, Inc.
Service advisor job in Ooltewah, TN
Job Description
Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base.
We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment.
If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast.
GREAT Pay & Benefits in return for GREAT Experience & Drive!
SERVICEADVISOR EXPERIENCE PREFERRED
Job Requirements:
· Greeting customers and listing all vehicle concerns and information.
· Consulting with mechanics regarding necessary repairs and possible alternatives to repairs.
· Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
· Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
· Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed.
· Overseeing the service department's workflow and schedule.
· Calling customers to advise them about service changes or vehicle pick-up times.
· Maintaining positive customer relationships to ensure repeat business.
· Ensuring all details on services rendered and costs are related to customers and processing their payments.
· with service technicians about parts ordering and ensuring parts are available when needed.
· Submitting and receiving approval from factory and extended warranty for repairs needed.
· Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store.
· Prior dealership experience preferred
· Strong organization skills a must
· Excellent communication skills a must
· Stable work history
· Good driving record required
· Drug Free
Must Have:
· Urgency and Accountability
· Positive Attitude
· Strong Work Ethic
· Excellent Customer Service skills
Ability to work Independently
BENEFITS
2 weeks vacation pro-rated based on hire date the first year
Paid sick days pro-rated based on hire date the first year
BCBS Health Insurance - portion company paid
Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability
Company paid life, AD&D and Long Term Disability
HOURS
Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
$28k-44k yearly est. 27d ago
Service Writer/Advisor
Powersports Career
Service advisor job in Ooltewah, TN
Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base.
We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment.
If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast.
GREAT Pay & Benefits in return for GREAT Experience & Drive!
SERVICEADVISOR EXPERIENCE PREFERRED
Job Requirements:
· Greeting customers and listing all vehicle concerns and information.
· Consulting with mechanics regarding necessary repairs and possible alternatives to repairs.
· Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
· Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
· Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed.
· Overseeing the service department's workflow and schedule.
· Calling customers to advise them about service changes or vehicle pick-up times.
· Maintaining positive customer relationships to ensure repeat business.
· Ensuring all details on services rendered and costs are related to customers and processing their payments.
· with service technicians about parts ordering and ensuring parts are available when needed.
· Submitting and receiving approval from factory and extended warranty for repairs needed.
· Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store.
· Prior dealership experience preferred
· Strong organization skills a must
· Excellent communication skills a must
· Stable work history
· Good driving record required
· Drug Free
Must Have:
· Urgency and Accountability
· Positive Attitude
· Strong Work Ethic
· Excellent Customer Service skills
Ability to work Independently
BENEFITS
2 weeks vacation pro-rated based on hire date the first year
Paid sick days pro-rated based on hire date the first year
BCBS Health Insurance - portion company paid
Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability
Company paid life, AD&D and Long Term Disability
HOURS
Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
$28k-44k yearly est. 26d ago
Customer Service Representative
Classic Collision 4.2
Service advisor job in Cleveland, TN
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
Paid Weekly
Continuous Training
Supportive Team Culture
Company match 401K
Medical/Dental/Vision
Paid Time Off - 6 Paid Holiday
Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
Explain and educate customers on repair process on a high level, including insurance claim information and processes.
Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
Ensure all vehicles are delivered to customers by the assigned serviceadvisor and if not available, by designated backup teammate.
May assist in customer communication throughout the repair process.
Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
Follow up on all DRP assignments present and past to maintain sales for the center.
Maintain DRP logbooks and Enterprise ARMS daily.
Secure proper payments
Assist with reconciling invoices to payables report daily and monthly (as applicable)
Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
Perform other administrative tasks and duties as required to successfully meet the needs of the business.
Other duties as assigned.
Qualifications
Must be at least 18 years of age.
Previous experience in customer service, sales, or other related fields is preferred.
Must have a valid driver's license and be eligible for coverage under company insurance policy.
Effective communication (written and verbal) and interpersonal skills are required.
Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ***********. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$24k-31k yearly est. 4d ago
Service Advisor
Russell Barnett Automotive Family
Service advisor job in Winchester, TN
Automotive serviceadvisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Russell Barnett Automotive Family of dealerships are the premier destination for new and used car buyers and has proudly served the Middle Tennessee area since 1981! Russell Barnett Automotive, located in Tullahoma - Winchester, TN, represents the hottest vehicle brands available including Chrysler, Dodge, Jeep, Ram, Kia, Chevrolet, GMC, with two locations to serve your needs for Ford. In addition to our 5 dealership locations, Russell Barnett Certified Collision Center offers state-of-the-art repair services to help get you back on the road. Need a rental vehicle while yours is being repaired? Russell Barnett Auto Rental offers a large variety of inventory to meet all of your rental needs. Leading the way in vehicle selection and excellent customer service, Russell Barnett Automotive Family is your ONE STOP SHOP to all your vehicle needs! So, our question to you is... "Why buy anywhere else?"
$35k-60k yearly est. Auto-Apply 60d+ ago
Service Advisor (Chattanooga)
Long of Chattanooga Automall
Service advisor job in Fort Payne, AL
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a serviceadvisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
What We Offer
401k
Full Medical benefits
Paid Vacation
Paid Training
Unlimited Earning Potential
$34k-59k yearly est. Auto-Apply 60d+ ago
Traditional Deposit Service Specialist
Builtwell Careers
Service advisor job in Chattanooga, TN
We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: • Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
• Account Services: Processing account documentation and performing maintenance to accounts on our core system
• Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
• Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
• Above all, offering exceptional service to both internal and external customers.
Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
Account Services: Processing account documentation and performing maintenance to accounts on our core system
Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
High school diploma or equivalent
Ability to work independently, accurately and with attention to detail
Strong time management skills and ability to meet daily deadlines
Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
Ability to communicate and interact with a variety of people both within the team and other departments
Ability to handle and resolve recurring issues
Excellent verbal and written communication skills
$29k-49k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Service advisor job in Chatsworth, GA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
How much does a service advisor earn in Chattanooga, TN?
The average service advisor in Chattanooga, TN earns between $27,000 and $78,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Chattanooga, TN
$46,000
What are the biggest employers of Service Advisors in Chattanooga, TN?
The biggest employers of Service Advisors in Chattanooga, TN are: