Job Posting: Access Support Representative
Contract: Long Term
We're looking for a friendly, service-driven professional to support daily workforce access at a busy construction site. In this role, you'll be the first point of contact for workers arriving on site-helping them check in, guiding them through onboarding, and ensuring they have a smooth, positive experience.
No construction or platform experience is required-full training is provided. If you enjoy helping people, staying organized, and keeping operations running smoothly, this role is for you.
What You'll Do
Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process
Support digital badge scanning, QR code check-ins, and other access tools
Verify credentials and required documents, ensuring workers meet site-entry requirements
Guide workers and subcontractors through onboarding steps, such as account setup and document uploads
Assist with mobile check-ins, digital badges, and basic system navigation
Help resolve simple access or login issues and escalate when needed
Issue temporary badges and visitor passes with a calm, professional demeanor
Communicate clearly with workers, supervisors, and subcontractor teams
Monitor access points to ensure safe, authorized entry
Document and report irregularities or recurring issues
What Makes You a Great Fit
Strong customer service background in any industry (hospitality, retail, call centers, healthcare support, etc.)
Friendly, patient, and confident when assisting individuals with varying levels of technical comfort
Quick learner who is comfortable navigating new technology
Professional and composed in fast-paced or outdoor environments
Dependable, detail-oriented, and able to follow established procedures
Comfortable standing or walking for extended periods and working outdoors
Bonus: Experience in help desk, dispatch, tech support, administrative roles, or site operations
Work Environment
Full-time, onsite presence at an active construction site. This is NOT a desk job. You will be on your feet most of the day.
Fast-paced environment with steady interaction and customer-facing support
PPE required (provided as needed)
OSHA training reimbursement available
Comprehensive training on all tools, processes, and workflows
$35k-41k yearly est. 5d ago
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Customer Service Representative
Rocky Mountain Air Solutions 3.9
Service advisor job in Laramie, WY
Join Our Team as a Customer Service Representative
At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Laramie, Wyoming. If you thrive in an industrial environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity.
Key Responsibilities
Drive branch sales performance through out-bound calls to potential and existing customers
Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.)
Troubleshoot complex issues with customer processes/needs
Complete warehouse-related activities such as cycle counting, shipping and receiving of product
Support the branch delivery driver role via logistical support and sometimes back-up delivery driving
Why You'll Love It Here
At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect:
Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration.
Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required.
Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement.
Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly.
What We're Looking For
A bachelor's degree (preferred)
Strong attention to detail and problem-solving skills
A team player who can also work independently
Physical ability to move gas cylinders and 60 lb. boxes
A valid driver's license with a clean record
The Logistics
Monday-Friday daytime hours
On-call rotation with minimal after-hours demand
Travel to other branches during your first year of training (expenses covered)
Compensation & Benefits
Starting pay: $24-26/hour (based on experience)
Medical, dental, life, and long-term disability insurance
401K + quarterly profit sharing
Paid holidays, vacation, and sick time
$24-26 hourly 1d ago
Service Advisor
Freedomroads
Service advisor job in Cheyenne, WY
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 20d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Cheyenne, WY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$31k-37k yearly est. 2d ago
Express Service Advisor
Halladay Nissan
Service advisor job in Cheyenne, WY
Halladay Auto Group is growing and we are in need of an Express ServiceAdvisor. We offer a great employee centered working environment and the following benefits:
Health & Dental Coverage
Life insurance
401(k) Plan
Paid Vacation
Paid Holidays
Opportunities for Advancement
Year End Profit Sharing
Employee Discounts on new/used vehicle purchases
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Willing to submit to pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$30k-50k yearly est. Auto-Apply 60d ago
Service Advisor
Laramie Range Ford
Service advisor job in Laramie, WY
Our Goal at Laramie Range Ford is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
RESPONSIBILITIES:
Make sure the work specified on the repair order is completed with efficiency, accuracy and in accordance with dealership policies
Explain to Technician what Customer has described so that the Technician can Diagnose, maintain, and repair vehicle automotive systems efficiently.
Communicate with Customers about what the Technicians may have found and if any additional service is needed. Explain online multi-point inspection report
Make sure repairs under warranty are completed to manufacturer specifications
REQUIREMENTS:
Are a fast learner
Have excellent written and verbal communication skills
Have excellent customer service skills
Are a team player
Are computer literate
Have a valid driver's license
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a ServiceAdvisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
ADP computer experience a plus
Laramie Range Ford
is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$30k-50k yearly est. Auto-Apply 60d+ ago
Powersports - Service Advisor
Elway Powersports
Service advisor job in Fort Collins, CO
Job Description
Join us at Elway Powersports and be part of an organization that truly values its employees, where your growth and happiness matter. Together, we'll drive towards success while creating an environment where your potential is realized and your future is bright.
BENEFITS
Health, Dental and Vision insurance, some portions paid by company
Employee Discount
401K and matching after 90 days of employment
Paid vacation time (after 12 months)
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and vehicle history
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each powersport unit throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service administrator
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
*Elway Powersports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, and sex.
$33k-56k yearly est. 11d ago
Service Advisor
Fort Collins Kia
Service advisor job in Fort Collins, CO
Our Goal at Fort Collins Auto is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
RESPONSIBILITIES:
Make sure the work specified on the repair order is completed with efficiency, accuracy and in accordance with dealership policies
Explain to Technician what Customer has described so that the Technician can Diagnose, maintain, and repair vehicle automotive systems efficiently.
Communicate with Customers about what the Technicians may have found and if any additional service is needed. Explain online multi-point inspection report
Make sure repairs under warranty are completed to manufacturer specifications
REQUIREMENTS:
Are a fast learner
Have excellent written and verbal communication skills
Have excellent customer service skills
Are a team player
Are computer literate
Have a valid driver's license
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a ServiceAdvisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
ADP computer experience a plus
Laramie Range Ford
is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$33k-56k yearly est. Auto-Apply 60d+ ago
Advisor, Enterprise & Medical Customer Master Data
Cardinal Health 4.4
Service advisor job in Cheyenne, WY
**_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals.
**_Accountabilities in this role_**
+ Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions
+ Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data.
+ Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions
+ Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting
+ Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes
+ Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers
+ Other duties as assigned
**Proficiencies desired:**
+ Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action
+ Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation
+ Demonstrated ability to develop, implement, and maintain data automation workflows using Python.
+ Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations
+ Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows.
+ Proficiency in data ingestion procedures
+ Understanding of data layering concepts within a database
+ Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software
+ Ability to explain complex work in a way that will resonate with partners regardless of technical acumen.
+ Experience with process improvement methodologies
+ Proficiency in stakeholder management
+ Ability to create clear process and automation documentation
+ Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service
+ Ability to build and maintain positive relationships with many functional partners and stakeholders
+ Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team
**Familiarity with these is helpful:**
+ Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions
+ Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently
+ Experience as a leader, formally or informally, including direct or influential leadership
+ Familiarity with data visualization techniques and tools
+ Familiarity with Artificial Intelligence concepts and their practical application in the business
+ Understanding of data governance, quality, and remediation procedures
+ Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.)
+ Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.)
+ Understanding of contracts, liability, and risk mitigation
+ Familiarity with standard accounting practices
+ Knowledge of data standardization and classification
+ Adaptability to an ever-changing market
**Qualifications**
+ 3-5 years of industry experience preferred
+ Process oriented, with experience in process mapping
+ Effective communication and facilitation skills to collaborate across various teams and leadership
+ Strong knowledge of Cardinal Heath business processes and systems preferred
+ Ability to manage multiple priorities and meet deadlines
+ Personal courage and resiliency
+ Self-driven and eager to learn
+ Trusted to do the right thing
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$34k-40k yearly est. 33d ago
Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Cheyenne, WY
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$22 hourly 60d+ ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Cheyenne, WY
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 12d ago
Customer Service Advisor
Cobblestone Auto Spa
Service advisor job in Fort Collins, CO
JOB TITLE: Customer ServiceAdvisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The Customer ServiceAdvisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer ServiceAdvisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$29k-36k yearly est. 60d+ ago
Service Dispatcher
Horsetooth Heating and Air
Service advisor job in Fort Collins, CO
Job Description
Why Work With Us
At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team:
Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated.
Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily.
Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement.
Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways.
Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans.
Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry.
To learn more about us, visit: ***************************************************
Benefits We Offer:
Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage.
Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs.
Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future.
Flexible Spending & Savings: HSA with $600 annual employer contribution.
Peace of Mind: Company-paid short-term disability for unexpected life events.
Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost.
Professional Growth & Support: Paid training and company-provided uniforms.
Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs
Position Summary:
We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same.
Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion)
Required Qualifications:
2+ years of experience in dispatching, scheduling or service coordination
Prior experience in HVAC, home services, or trades is preferred
High school diploma or equivalent
High attention to detail with the ability to stay calm under pressure
Sales coordination experience is a plus
Proficiency in MS Office, Google Workspace, and ability to learn software programs
A team player who works well with technicians, sales staff, and customers alike
Join our team and become part of a company that truly cares about its employees and customers. Apply today!
$25-32 hourly 30d ago
Customer Service Associate
Saludclinic
Service advisor job in Fort Collins, CO
Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.
Job Description
The
Customer Service Associate
(CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.
We offer:
Starting Wage - $19.00 to $21.00 per hour
Monday to Friday - 7:30 am to 4:30 pm
Comprehensive Benefits Package includes:
Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums, especially given rich benefits
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program
Our Mission is to provide a quality, integrated healthcare home to the communities we serve
About our Clinic:
Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey.
A Day in the Life of a Customer Service Associate (CSA) with Salud:
Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients.
Qualifications
Minimum Requirements
Education:
Graduation from an accredited high school or GED is required
Experience:
One year of front desk/customer service experience in a medical setting preferred
Knowledge, Skills, and Abilities:
Bilingual English/Spanish preferred
Must work well with the other patient care team members
Ability to communicate clearly and appropriately with patients
Professionalism and a positive attitude
Proficient in Elementary Math
Ability to learn and implement complex policies and procedures
Reading comprehension and writing skills
Keyboarding and word processing skills
One year of clerical office experience preferred
Familiarity with medical/dental terminology preferred
Sensitivity to the low-income and ethnic minority community
Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping
Ability to read, understand, and follow oral and written instructions
Ability to work evening or weekend hours
Ability to work under stress
Ability to recognize, evaluate, solve problems, and correct errors.
Exhibits excellent customer service
Ability to explain and summarize comprehensive concepts in a way that the general population can understand
Computer systems applications (MS Office, PowerPoint, Chrome, etc.)
The application window is anticipated to close by 1/31/26
Additional Information
Salud Family Health
is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.
$19-21 hourly 20h ago
(Part-Time) Resident Services Specialist
Housing Catalyst
Service advisor job in Fort Collins, CO
Housing Catalyst - Resident Services Department
(Part-Time) Resident Services Specialist
Join Our Team at Housing Catalyst! We're dedicated to transforming communities through affordable housing, fostering a supportive environment where teamwork, compassion, and professional growth thrive. Based in Fort Collins, Colorado, with its vibrant arts scene and abundant outdoor activities, we offer comprehensive benefits, wellness programs, and innovative initiatives to enhance work-life balance.
About Working at Housing Catalyst
Our work can only succeed with a strong team of people who are passionate about affordable housing and its positive impact on lives and communities. Our organization cares deeply about the people we serve, and we care about our employees who work hard to support them. As such, we are committed to our employees' professional development as well as their health and wellness. Housing Catalyst creates a supportive work environment, emphasizing its core values of teamwork, compassion, honesty, accountability, and fun. We provide programs geared toward wellness, mindfulness, and various employee enrichment opportunities. We have an active total worker health committee that encourages work-life balance, mindfulness, and healthy lifestyles with numerous activities throughout the year. Housing Catalyst participates annually in a wellness campaign. We are recognized as a Health Links Certified Healthy Workplace™ Leader in the state of Colorado. We periodically offer mindfulness classes and our mindfulness program has even been in the news.
Position Overview
Housing Catalyst is looking for a positive, reliable, and empathetic Resident Services Specialist to work with residents in a supportive housing environment. In this role, you will engage, redirect, or assist residents who are in need. If you have a desire and work experience with people experiencing homelessness, trauma, addiction, and substance recovery care populations, we would like to talk with you. This position reports to the Permanent Supportive Housing Supervisor. Weekend and holiday availability is a must.
The schedule for this position is Wednesdays and Thursdays, 1PM to 9PM. All Resident Services Specialist are required to be available and attend monthly All-Staff meetings the second Wednesday of the month from 9AM - 10AM, and weekly Resident Services Team meetings, Fridays from 10:30AM to 11:30AM.
Key Responsibilities
The duties listed below represent the various types of work that may be performed. The omission of specific duties does not prevent the assignment of work appropriately related to this class.
Promote a positive and safe resident environment, engage, redirect, or assist residents in need.
Responsible for business support duties such as tracking and updating shift logs, reporting property maintenance problems, front desk coverage, and other back up tasks.
Adhere to company policies, procedures, and standards, act with an appropriate sense of urgency and accountability, handle confidential information correctly, and maintain professional boundaries with those contacted during work.
Plan and organize group activities and educational workshops such as building self-esteem, learning life skills, art, and cooking.
Conduct new resident orientation for residents.
Identify and address resident concerns by actively listening and problem-solving.
Employ effective techniques and best practices working with people in a mental health crisis, trauma, alcohol/drug addiction, and emergencies to stabilize the situation.
Monitor, document, and enforce resident and property policies and rules.
Assist residents in completing forms, documents and using computer-based resources.
Report any hazardous and emergencies immediately.
Coordinating the entry of CaseBuddy notes.
Coordinating the monthly newsletter and calendar.
Participate in training and educational opportunities for ongoing professional development.
Maintain regular and prompt attendance in the workplace.
Might be reassigned in emergencies.
Performs other duties as assigned.
Must be able to handle confidential and sensitive information appropriately.
Comply with policies and procedures.
Communicate clearly and effectively in day-to-day tasks.
Establish and maintain effective boundaries and working relationships with those contacted during work, including customers, co-workers, and the general public.
Qualifications
High school diploma or equivalent, with experience working in the mental health and/or customer service fields. An equivalent combination of education and experience may be considered.
Compensation
Initial Hiring Rate: $24.15/hr
Expected Salary Range: $24.15 - $26.66/hr
Physical and Mental Standards
The physical and mental standards described here are representative of those that must typically be met by employees to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Routinely walk, stand, sit, bend, light lifting, talk, hear, see, and demonstrate manual dexterity.
You are regularly required to cope with the mental and emotional stress of the position.
Residency Requirements
Our work at Housing Catalyst is all about community. Therefore, we consider it critical that our team members are part of the community we serve. For that reason, we require that the incumbent be a resident of Larimer or Weld County. In cases where candidates are not currently residing in this area, we accommodate up to a six month timeframe for relocation. Limited exceptions may be made under extenuating circumstances.
Equal Opportunities
Housing Catalyst is an equal opportunity employer and maintains a drug-free workplace. To provide equal employment and advancement opportunities to every applicant and employee, Housing Catalyst bases employment decisions on merit, qualifications, experience, and abilities. Housing Catalyst is also committed to working with and providing reasonable accommodations to individuals with disabilities.
Salary Description $24.15/hr
$24.2-26.7 hourly 4d ago
Customer Service Rep(06244) - 1018 Mahogany Way
Domino's Franchise
Service advisor job in Severance, CO
About Us
Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working individuals to join our exceptional stores! Our award-winning teams operate at the highest level of customer, community, and employee service. Our local managers and owners are highly involved in our stores. Come join our team today!
We commit to our Core Values -ALWAYS!
I Integrity at all time
M Making 100% Great Product on Every Order
P
Promoting an Environment of Growth and Knowledge
A
Attitude is a choice - Have Fun!
C
Creating “WOW” with every Customer Contact
T
Treat Everyone with Respect
Job Description
Domino's in Severance is looking for fun, energetic people to join our inside crew. Make pizzas, help customers on the phone or walk-in, cleaning, and having fun are all part of the job. Part Time opportunities with Full Time options (including manager positions) available.
General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squat, reach, grasp with hands, and tolerate exposure to varying temperatures/conditions inside and outside.
On the job training involves customer service orientation, interactive computer program, and hands-on practice.
Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 8d ago
Customer Service Representative - Fort Collins, CO
Kedia Corporation
Service advisor job in Fort Collins, CO
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 60d+ ago
Customer Service Representative- Bilingual Preferred
Select Mgmt
Service advisor job in Fort Collins, CO
LoanMax- Customer Service Representative- Bilingual Preferred
Are you looking for a stable, full-time position with career potential? If so, you've come to the right place!
**We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525**
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
Additional duties as assigned
How to Apply:
Apply via portal on job website (please include your resume)
Requisition Close Date:
1/29/26
Note:
Resume must include employment history, employment dates, description of each position, and educational background.
**Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code.**
Our Background
LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
$29k-37k yearly est. Auto-Apply 3d ago
Powersports - Service Advisor
Elway Powersports
Service advisor job in Fort Collins, CO
Join us at Elway Powersports and be part of an organization that truly values its employees, where your growth and happiness matter. Together, we'll drive towards success while creating an environment where your potential is realized and your future is bright.
BENEFITS
Health, Dental and Vision insurance, some portions paid by company
Employee Discount
401K and matching after 90 days of employment
Paid vacation time (after 12 months)
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and vehicle history
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each powersport unit throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service administrator
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
*Elway Powersports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, and sex.
$33k-56k yearly est. Auto-Apply 14d ago
Express Service Advisor
Laramie Range Ford
Service advisor job in Fort Collins, CO
Our Goal at Fort Collins Nissan is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER:
Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle inspection points to the customer
Assists customer needs with oil changes, tire rotations, filter replacement, wiper blades and other mileage based needs
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a ServiceAdvisor, Express ServiceAdvisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Dealertrack and Dealerlogix computer experience a plus
Weibel Auto Group
is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
How much does a service advisor earn in Cheyenne, WY?
The average service advisor in Cheyenne, WY earns between $24,000 and $64,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Cheyenne, WY
$39,000
What are the biggest employers of Service Advisors in Cheyenne, WY?
The biggest employers of Service Advisors in Cheyenne, WY are: