Service advisor jobs in Chicopee, MA

Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Sr. Customer Service Representative in Northborough, MA. The Sr. Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required Price products following established practices from available records or in conjunction with supervisor and refer to factory for identification of products or units provided by the factory Specialize in one or more product areas and assist customers with product selection Enter orders or inquiries into computer terminal including all pertinent data, obtain negotiated pricing, delivery, or other details from available sources and finalize order with customer, and maintain computer pricing as needed Collaborate with supervisor on complex or major order situations to prepare pricing/quotations and check, edit, write, and process customer orders against quotations Receive and investigate customer inquiries and complaints regarding deliveries, price, credit, or other matters, and supply information, initiate action, and resolve within established practices (refer policy matters to supervisor) Source non-stock items with suppliers based on negotiated price/delivery, initiate purchase of required items, maintain collection of current vendor catalogs, and connect with vendors to acquire technical information Assist in training inside account managers on job performance involving new or unusual situations Why You'll Love Working for Us: Medical, dental, vision, and life insurance Short & long term disability 401(k) with company match PTO and paid holidays Tuition Reimbursement Employee Assistance Plan What We Need from You: 2 years of experience in customer service within a manufacturing/distribution environment or 3 years of auto parts sales experience Microsoft Office Suite intermediate skills 2-year fluid power associates degree and certification desired, but not required Fluid power experience is a plus Organized and able to coordinate with functional groups Strong communication skills We are an Equal Employment Opportunity Employer M/F/V/D All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM ********************

Want to work for one of Connecticut's premier dealer groups? Honda of Watertown is offering one of the top pay and benefits packages in the region for experienced Service Advisors. We believe strongly in developing employees to become top-performers and we consider you a long term investment. WE OFFER: Major medical & dental insurance 401K matching plan Paid vacation/holidays 4 Day Work Week !!!!!! $80-120k a year RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously.

Tasca Family Commitment Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was completely destroyed by Hurricane Carol. Bob relocated and ultimately opened up the new Tasca Ford at 777 Taunton Avenue in East Providence, Rhode Island. It was here that Bob and his team became the second largest Ford dealership in the world in the 1960's. This was also the birthplace of the Tasca Racing program and many historic muscle cars such as the Ford Cobra Jet, Tasca Street Boss, and Mystery race cars. Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business. In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian café, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction. 70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED. EOE STATEMENTWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Job Description Job Title: Service Advisor SUMMARY AUTOMOTIVE SERVICE ADVISORS greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work, They also advise customers on other available services. ESSENTIAL DUTIES Essential Duties include the following. Other duties may be assigned. Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs. Prepares a repair order showing time, cost and labor estimates for service. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem. Explains the work performed and the repair order charges to the customer. Handles customer complaints. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Maintains a professional appearance. Keeps work area clean. MARGINAL DUTIES Marginal Duties include the following. Other duties may be assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * ?Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. * ?Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. * ?Two to four years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS * ?Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. * ?Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS * ?Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * ?Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY * ?Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * ?Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * ?Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Automotive Service Excellence (ASE) Certifications Manufacturer Training Valid Driver's License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description We are seeking professional, energetic, and high performance individuals to join our fast-paced Service Department. As a Service Advisor, you are exclusively and fully responsible for our customer's complete satisfaction as well as the overall customer experience. You are the first point of contact with our customers, and must be well-versed in maintenance items, service repairs and automotive product knowledge and services, as well as the overall customer service experience. Beginning with a prompt professional greeting, a consistent proven service process and crystal clear communication, while understanding the entire service repair order process all in a team environment. Service Advisors are true automotive professionals, who genuinely enjoy helping clients and other fellow employees. We are open to individuals who have limited experience in the automotive industry, but must have previous experience in an automotive customer service setting, automotive retail sales setting or the mechanical fleet industry or the hospitality industry. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase and lease plans Family owned and operated since 1935 Health and wellness Lunch is provided when working Saturdays Discounts on parts and service repairs Responsibilities Oversee and maintain the flow of the Service Lanes through out the day and evening. Ensure that all customers receive prompt and courteous service while providing an exceptional customer experience. Take full responsibility and ownership of the customer's service experience by following a consistent and proven service process along with additional assignments that allow the dealership to leave a positive and long-lasting impression with our valued customers everyday. Provide automotive and product knowledge assistance with concierge support and guidance for all customers and their questions relating to their vehicles, whether its via phone, email, text message or in person, to assure the client is handled properly and does not get mishandled or misguided Present all vehicle diagnostics, service repairs, maintenance services, recommended and scheduled services from our trained technicians to promote reliable worry-free driving for our service customers. Distribute work between technicians efficiently Qualifications Required to promote an organized, professional and friendly setting for our clients, as well as structuring the framework for other employees. Must have the ability to manage and surpass the expectations of our clients and other fellow employees Time management skills to meet and/or exceed assigned completion times, assurances and commitments The focus and ability to effectively communicate and develop business relationships with our customers, along with share team building skills with fellow co-workers. Professional, well-groomed personal appearance. Help cultivate effective ideas along with automotive best practices Must have a team focus and highly driven to inspire a consistent customer centric aptitude Must have a minimum of 7 years in a customer service setting, retail sales setting or in the hospitality industry Must have a minimum of 5 years in the automotive industry Clean driving record Willing to submit to a pre-employment background check & drug screen

Automotive Service Advisor / Damage Estimator We are a high volume, productive collision repair facility in the Hartford area. For nearly 40 years, we have made it a top priority to service our vehicles with quality workmanship and ensure that each customer has the smoothest experience possible. With numerous OEM certifications, our shop houses the tools and equipment for repairs to any vehicle that comes through our doors. Were looking for a motivated individual who has a strong work ethic and an engaging personality to join our administrative staff. You must be a leader, have experience providing customer service, and have the ability to work with insurance companies on a daily basis. Job Responsibilities Prepare estimates for customers and insurance companies Coordinate vehicle repair progress while the vehicle is in our possession Provide communication to customers on the status of repairs to their vehicle Build trust with customers to ensure they understand the quality of repair we will provide Manage customer insurance claims from beginning to end Negotiate repair labor rates and repair procedures needed with insurance companies Job Requirements Demonstrates customer service skills Ability to work well with others in a team environment Strong communication skills with customers and staff Must be detail oriented Must maintain a professional appearance Keeps a clean and organized work area Benefits Competitive compensation Medical insurance 401k Retirement plan Paid vacation and sick time Excellent work conditions and a team culture If you feel that your experience or background aligns well with this role and would like to apply, please visit airportroadautobody.com/careers to fill out an application. You can also feel free to give us a call at the shop at ************ if interested.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information We are looking for a talented ASM to join our winning team. Are you currently an Automotive professional looking to expand you career, if so we would like to hear from you. This is a full time demanding position, 2 Saturdays a month are required. Please only experienced automotive professionals apply. We offer generous pay plan paid vacations 401k Employment Position: Full Time Salary: $40,000.00 - $120,000.00 Yearly Salary is negotiable. Zip Code: 01105

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner. Responsibilities: - Greet customers and assist them with scheduling appointments for service - Communicate with customers to gather information about their vehicle's service needs - Provide estimates for service costs and recommend additional services as needed - Coordinate with the service department to ensure that work is completed on time - Follow up with customers to ensure their satisfaction with the service provided - Handle customer inquiries and concerns in a professional and timely manner - Maintain a high level of product knowledge and stay up to date on industry trends and developments Qualifications: - High school diploma or GED required; college degree preferred - Previous customer service experience preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Excellent organizational and time management skills - Basic computer skills and familiarity with automotive service software - Willingness to learn and grow within the automotive industry This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!

Job Description As a Power sports service advisor at Scranton Powersports in Vernon, CT, you will play a vital role in ensuring exceptional customer service and operational efficiency in a dealership specializing in motorcycles, ATVs, snowmobiles, and other power sports vehicles. Responsibilities: Greet customers warmly, understand their concerns, and provide detailed information about necessary services and repairs for their power sports vehicles. Create and manage service orders meticulously, ensuring accurate documentation of customer information, vehicle details, and service requests. Prepare repair cost estimates, explain charges to customers, and process invoices promptly upon service completion. Schedule service appointments efficiently, optimizing workflow and departmental efficiency. Be the main point of contact for customers throughout the service process, providing regular updates on vehicle status and addressing any questions or concerns promptly. Maintain precise records of services, parts used, and customer interactions in the dealership's management system. Collaborate closely with service technicians to understand repair needs and ensure customer satisfaction. Address customer complaints promptly and effectively to ensure a positive customer experience. Promote service packages, maintenance programs, and additional services to customers when appropriate. Requirements: Prior experience in a service writer or customer service role, preferably in the power sports, automotive, or motorcycle industry. Familiarity with power sports vehicles, parts, and repair processes is highly desirable. Strong verbal and written communication skills to interact effectively with customers and team members. Ability to manage multiple tasks, prioritize work, and pay attention to detail in a fast-paced environment. Proficiency in using dealership management software and other computer applications. Commitment to delivering exceptional customer service and satisfaction. Benefits: Competitive weekly paid salary plus monthly bonus Health insurance Retirement plans Employee discounts on products and services Opportunities for professional development and training About the Company: Scranton Powersports is a leading dealership located in Vernon, CT, specializing in power sports vehicles. We are committed to providing top-notch customer service and maintaining a professional work environment for our employees.

Job Description ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career. Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance. We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion. Here are some of the benefits that we offer: 401K with company match Health insurance Dental insurance Long-term disability Life insurance Paid vacation Paid sick leave Paid holidays Health and wellness program Tuition reimbursement

Ford Automotive Service Consultant Windsor, CT ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles! We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment. As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. We offer: Health insurance 401K Amazing Service Manager with a phenomenal service and technician team! PTO - starts accruing on day 1 Career growth and ongoing development 5 DAY work week (Monday - Friday) Create a great service experience for the client with the following Responsibilities: Set, confirm and prepare appointments for service customers. Communicate with clients daily. Determine vehicle service needs based on customer information and a vehicle walk around and video inspections. Assist customers in planning for on-going recommended maintenance. Create repair orders for customers including cost and time estimates. Communicate with Technicians to ensure timely completion of work.. Follow up with clients on the status of their vehicle. Continue to gain product knowledge to help customer with maintenance recommendations. Verify vehicle coverages Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs Requirements: Previous retail sales or customer service experience preferred (service advisor preferred) Enthusiastic with high energy throughout the workday Strong communication skills: written, in-person and over the phone Focuses on the customer's needs to enhance dealership and personal sales Ready to hit the ground running on learning new products in and out Previous dealership experiences a PLUS! Come join a winning team !

Job Description Electrical Service Consultant Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer Powered by JazzHR a7AtRqkhIi

Job Description Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to join our team. A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships We're looking for long term employees who want to make valuable contributions and move up in our company. Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, and cleaning the carwash tunnel. 4.) Safety: follow all CDC recommended guidelines and ensure a safe environment for customers and fellow team members. Requirements Qualifications and Skills Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Benefits Team members average $16 to $20 an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Access to scholarships for college or vocational training

?? Now Hiring! Part-Time Cashier Sandri Hinsdale Store ?? ?? Schedule: 12:00 PM 8:00 PM (34 days/week) plus Saturdays 5:30 AM 1:30 PM Looking for a part-time role where you can stay busy, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandris Hinsdale store! Were hiring a Cashier who can work with a smile, stay organized, and handle the physical pace of a busy convenience store. ?? Who We Are: Sandri is a family-owned chain of convenience stores with 18 locations across Western Massachusetts, New Hampshire, and Vermont. We pride ourselves on maintaining clean, safe, and welcoming stores where both customers and employees feel appreciated. ?? What Youll Be Doing: Customer Service & Sales: Greet customers, process transactions accurately, handle lottery sales, and check IDs for alcohol and tobacco purchases. Keep It Clean: Clean restrooms, sweep/mop floors, wipe counters and pumps, empty trash, and maintain a clean and safe environment inside and outside the store. Stock & Restock: Refill shelves and coolers, rotate products, and check in deliveries. Stay Alert: Monitor customer needs and follow all safety and security procedures. ?? Physical Requirements: This role is active and on your feet! You must be able to: Stand and walk for extended periods (up to 8 hours). Lift, carry, and move products and supplies up to 40 lbs. Bend, reach, kneel, and climb step stools or ladders as needed. Perform cleaning tasks using mops, brooms, and cleaning agents. Work in coolers and freezers during restocking (brief periods). ?? Who Were Looking For: Dependable: Shows up on time, every time. Friendly & Attentive: Loves helping people and keeping things running smoothly. Detail-Oriented: Can manage transactions and balances accurately. Responsible: Follows rules for ID checks and safe practices. Hard-Working: Takes pride in a clean, organized, and well-stocked store. ?? Perks of Working at Sandri: ?? Uniforms Provided ? Paid Time Off & Vacation (for full-time team members) ?? Growth Opportunities We love to promote from within! Apply today and bring your energy to a company that values its people! Compensation details: 13-14.5 Hourly Wage PI7ddf8cb3cc25-31181-37297868

Job Description Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. COMPENSATION RANGE: $60K-$125K+ based on knowledge and production SIGN ON BONUS: Available up to $2500 based on experience and certifications REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

The Service Writer provides accurate vehicle repair estimates for mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Prepares all relevant estimate paperwork, works with procurement / purchasing to obtain parts and pricing information and works with maintenance teams to ensure work is performed as required. Monitors work processes and outcomes for quality and adherence to estimated timelines and costs. ESSENTIAL RESPONSIBILITIES: Performs basic estimation duties based on compiled information from Mobile Technicians and Customers Monitors repair status, completion timelines, and customer communications related to approved estimates Keeps records of repair details and completes necessary paperwork Follow up on outstanding quotes and prioritize workflow to ensure effectiveness Develops positive working relationships with Estimation team members, internal stakeholders and customers Providing excellent customer service for all internal and external customer calls Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company Review, revise existing and generate additional repair estimates at customers request and specifications Follows job related duties as directed by manager Collect miscellaneous information and parts pricing from various manufacturers and vendors Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling Assists with other duties and special projects as assigned Required Qualifications: (how many years of experience are required for this job?) Education High School Diploma/GED and 3 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 1 years' experience. Experience 2 years experience in service advisement, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role Minimum High School diploma or GED required Experience with DMS systems, preferrably Karmak and Mitchell One or similar. Ability to deliver high levels of customer service and communication capabilities Proficient oral and written communication is mandatory Knowledge/Skills/Abilities Strong communication skills (written, verbal and phone) and customer service skills Experience with (MS Office, emails, typing, etc.)/ software navigation capabilities to generate repair estimates Has a sense of urgency daily; is action oriented; acting with a minimum of planning Ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Maintains professional but friendly demeanor Demonstrates interpersonal and customer service skills Strong communication skills able to communicate clearly and effectively with the ability to effectively interact with all levels within the organization and customers Excellent organizational skills with exceptional follow-through Excellent prioritization skills with strong attention to detail Ability to handle multiple projects in a fast-paced environment Preferred Qualifications Experience as an Estimator in a diesel vehicle service department or dealership environment preferred Proficiency with Mitchell One or similar systems Drug Testing: To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Compensation: Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: · Health, dental, vision insurance starts DAY ONE of employment. · 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. · Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. · Tuition Assistance/Reimbursement · Adoption/Surrogacy assistance · Pet Insurance · Multiple ERG, diversity groups, and company paid volunteer hours. · Employee discounts on new vehicle purchases, cellphone plans, ride Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer

Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company