Service Planning Agent
Service advisor job in Dayton, OH
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Client Experience Specialist
Service advisor job in Cincinnati, OH
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Service Representative
Service advisor job in Fort Mitchell, KY
Minutemen Direct has a direct hire opening for a Customer Service Representative for a full service commercial printer. Prefer to have printing industry background. Schedule is Monday-Friday 7:30a-4p or 8:30a-5p. Pay is $55---$60K range. CSR will serve as a crucial link between clients, sales, and production teams to ensure a smooth execution from quote to delivery.
Responsibilities:
Serve as the primary point of contact for client inquiries via phone, email, and in-person visits, providing timely and accurate information.
Works closely with sales and clients and monitors job from start to finish.
Process customer orders, prepare estimates and quotes, and ensure all specifications are accurate.
Prepare orders for Production and presents orders to Production Manager during daily production meetings.
Coordinate project details and timelines with design, pre-press, and production departments to meet deadlines.
Review artwork files, send proofs to customers, and obtain necessary approvals.
Manage billing for orders, place purchase orders with outside vendors for specialized services, and handle shipping logistics.
Proactively follow up on production activity and resolve any customer complaints or issues promptly and satisfactorily.
Maintain accurate customer records and job information within our CRM and order management systems.
Qualifications:
Minimum of 2-4 years of customer service experience, preferably within the printing or related manufacturing industry.
Toxicity screen and background check
Knowledge of printing processes and terminology (offset, digital, large format, binding, etc.) is highly preferred.
Proficiency in Microsoft Office Suite and experience with order management or ERP systems. Experience with Adobe Creative Suite (Acrobat, InDesign, Photoshop) for reviewing proofs is a plus.
Exceptional written and verbal communication, problem-solving, and interpersonal skills.
Strong attention to detail, highly organized, and the ability to manage and prioritize multiple tasks in a fast-paced environment.
A positive attitude, self-motivation, and a commitment to ensuring customer satisfaction.
Please send resumes to ************************** or call ************** to discuss opportunity.
Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WINTER Customer Service Rep
Service advisor job in Cincinnati, OH
Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks.
Position Responsibilities:
Reviews purchase order records/contract review.
Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving.
Enters data, updates and completes work orders.
Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed.
Emails customers.
Prepares contract reports, as required to obtain additional funding and or per customer request.
Maintains capital equipment files.
Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc)
Trains part-time and other clerical employees, as required.
Composes and types memos, reports and other correspondences.
Answers the telephone and directs calls to the appropriate person.
Orders parts as required and maintain records, reconcile and prepare for payment.
Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue.
Contact customers with quotations, equipment status and approvals.
Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors.
Equal Opportunity Employer/Veterans/Disabled
Benefits offerings include but are not limited to
:
Medical insurance
Dental Insurance
Vision assistance
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Customer Service Representative
Service advisor job in Cincinnati, OH
Employment Type: Full-time contract-to-hire
Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support.
Key Responsibilities:
Resolve client inquiries via phone, email, or chat with professionalism and accuracy.
Research policy data and process transactions using multiple administrative systems.
Maintain documentation in Salesforce and ensure compliance with state regulations.
Identify and mitigate risks (e.g., privacy concerns, anti-money laundering).
Build positive relationships and identify cross-selling opportunities.
Conduct follow-up calls and conservation efforts to retain business.
Must-Have Qualifications:
High school diploma.
0-5 years of experience in customer service.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced environment; reliable and timely.
Nice-to-Have:
Call center experience.
Bachelor's degree.
Desire for long-term growth within the company.
Customer Service Representative
Service advisor job in Cincinnati, OH
Encore Talent Solutions is currently seeking a Customer Service Representative for a full time position located onsite in West Chester, OH
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management.
This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction.
Key Responsibilities
Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support.
Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system.
Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated.
Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders.
Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates.
Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships.
Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions.
Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines.
Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset.
Qualifications
Strong verbal and written communication skills.
Experience working in the manufacturing industry
Proficiency with ERP systems (experience with Epicor is a plus).
Excellent critical thinking and problem-solving abilities.
Ability to multitask and prioritize in a fast-paced environment.
5 years customer service or a related field is preferred.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
ENTRY LEVEL Customer Consultant
Service advisor job in Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Hal Solutions
is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job!
This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals.
Experience:
Our training program is customized to your needs and includes ongoing mentorship to support your success.
At least 18 years old
Customer service or sales experience is preferred but not required
Responsibilities:
Identify and generate new sales opportunities
Deliver outstanding customer service
Build strong customer relationships with a solution-oriented mindset
Support merchandising and daily operational tasks
Drive customer acquisition and enhance existing customer accounts
Strong communication skills, both written and verbal
Knowledge, Skills, and Abilities:
Ability to work in a team and independently
Demonstrate dependability and uphold strong ethical standards
Maintain compliance with performance standards and sales expectations
Ability to multi-task and work in a fast-paced environment
Benefits:
Exciting opportunities for career growth
Earn bonuses for your hard work
Enjoy a flexible schedule that fits your life
Jumpstart your journey with paid training
Weekly pay
Service Consultant
Service advisor job in Cincinnati, OH
Description of the role:
Joseph Volkswagen of Cincinnati is currently seeking a Service Consultant to join our fast-paced dealership. As a Service Consultant, your main responsibility will be to provide exceptional customer service to all individuals who visit our establishment. You will guide customers through the drop off and pick up process, create and complete repair orders, communicate updates to customers, and assist with pricing information and vehicle-specific inquiries. Organization, strong computer skills, and excellent communication skills are key in this role. Additionally, you will be responsible for miscellaneous tasks and reasonable requests based on business needs.
Responsibilities:
Greet customers with kindness
Guide customers through the drop off and pick up process
Create, edit and complete repair orders
Perform consistent calculations
Remain organized and keep a tidy workspace
Provide consistent customer updates
Assist customers with pricing information and vehicle specific questions
Miscellaneous reasonable requests based on business needs (i.e. Shuttle, emergency mopping, etc.)
Requirements:
Sales or automotive experience: Ideally sales experience in the automotive industry but any experience in the automotive industry will only benefit you.
Organization: You need the ability to follow and complete multiple tasks with regular distractions such as the phone or customer walk-ins.
Computer Skills: Strong typing and searching skills are highly recommended for warranty item lookup, as well as assisting with answering customer questions.
Communication Skills: Must be able to communicate fluently in English, both verbal and written language. Ability to communicate in Spanish is a plus but not required.
Physical Demands: Must be able to enter and exit a vehicle unassisted. The ability to operate a vehicle with a passenger with directions is also a must.
Benefits:
401(k)
Dental Insurance
Employee Discount
Health Insurance
Health Spending Account
Life Insurance
Paid Time Off
Vision Insurance
About the Company:
Joseph Volkswagen of Cincinnati is a fast-paced dealership with a focus on community and accountability. We pride ourselves on providing a unique and welcoming service to every individual that enters our establishment. Our staff is well trained on the nuances of Volkswagen to demystify common misconceptions of the German automobile manufacturer. We provide training on our vehicles as well as assistance with developing soft skills. These will be the most transferable out of all the skills you will obtain while learning and growing with our establishment.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyCustomer Retention / Collections Specialist
Service advisor job in Cincinnati, OH
Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH
The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America's marketplace by serving and advocating for local businesses, consumers, and the community.
Why You'll Love Working Here: At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact!
Job Description
Do you possess exceptional customer service skills? Do you have experience with resolving accounting and invoicing discrepancies with tact and diplomacy? The Cincinnati Better Business Bureau offers a unique opportunity to engage with the local business community and set a high standard for ethics!
As a Customer Retention / Collections Specialist, you will work directly with accredited businesses, internal and external contacts to resolve invoice discrepancies, update contact information, process payments and perform collection tasks, all with an eye towards retaining the customer. Additionally, you will:
Provide support and solutions to businesses to retain their BBB accreditation.
Contact delinquent Accredited Businesses to confirm BBB accreditation status.
Provide guidance to businesses needing to update their contact and billing information.
Provide regular progress reports to Management.
Update CRM system for Accredited Businesses as appropriate.
Work collaboratively across internal BBB departments to provide superior customer service.
Qualifications
Qualified candidates will have:
Associate's degree with accounts receivable/collections experience.
Strong communication and interpersonal skills.
Experience in customer service and sales (3+ years preferred).
Ability to handle difficult conversations with tact and professionalism.
Proficiency with Microsoft Office products (especially Excel), internet searching and CRM systems.
Self-starter mindset with problem solving abilities.
Additional Information
Ready to Apply? Learn more about us at BBB.org/Cincinnati. Apply online at *************************** to join our talented team!
Equal Opportunity Employer: BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
Employer is EOE/AA/M/F/D/V.
Service Writer
Service advisor job in Cincinnati, OH
←Back to all jobs at ETI GLOBAL Service Writer
ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status Service Writer
ETI Inc. - Sharonville, Ohio
Excellence. Teamwork. Integrity.
ETI Inc. is a leading independent dealer specializing in heavy equipment and parts. We are seeking a highly motivated and customer-focused Service Writer to join our growing team. This role offers an excellent opportunity to develop professionally within a dynamic and supportive environment. If you're looking to advance your career with a company that values enthusiasm, collaboration, and integrity, we encourage you to apply.
What We Offer:
Comprehensive Medical, Dental, and Vision Insurance
Life, Accident, and Critical Illness Coverage
401(k) Retirement Plan
Paid Vacation, Holidays, and Sick Leave
Opportunities for Overtime and Career Advancement
Position Overview:
The Service Writer plays a key role in ensuring smooth operations within our service department. This individual will be responsible for coordinating service workflow, managing customer interactions, and supporting technicians to deliver exceptional service. The ideal candidate is organized, proactive, and excels in both verbal and written communication.
Key Responsibilities:
Provide outstanding customer service and support
Prepare accurate service estimates and coordinate job scheduling
Manage inventory and ensure timely delivery of parts and equipment
Maintain quality control standards throughout the service process
Collaborate with technicians and other departments to ensure efficient workflow
Monitor and manage service documentation and records
Qualifications:
Previous experience in customer service required
Supervisory or management experience preferred
1-2 years of experience in the automotive or heavy machinery industry
Strong communication and interpersonal skills
Proficiency with computer systems and software
Experience in scheduling or workflow management
Ability to lift heavy machinery parts as needed
Team-oriented mindset with a willingness to learn and grow
Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM
Occasional Saturdays based on workload
Frequent opportunities for overtime
How to Apply:
Please submit your resume along with references and relevant experience. We are seeking a driven individual who is eager to contribute to our team and help us continue delivering excellence.
Please visit our careers page to see more job opportunities.
Automotive Customer Service Advisor - 462
Service advisor job in Cincinnati, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Service Writer
Service advisor job in Fairfield, OH
Full-time Description
Performance Toyota Fairfield
is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations.
$55,000.00 to $75,000.00 Annually (Experience Based)
Potential Quarterly Cash Bonus Ernings!
40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off)
Hours of Work 7:00 AM - 5:00 PM
Performance Toyota Fairfield provides an exceptional automotive service experience. We take great pride in our commitment to quality and customer satisfaction, which has earned us the
Toyota Service Excellence Award
for
Three Consecutive Years
and the
Prestigious Presidents Award
Fifteen Times
!
Our team of skilled service technicians has extensive knowledge and expertise, ensuring that every service is performed with precision and care for each customer and every vehicle, every day.
What We Offer:
Comprehensive benefits package
:
Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match!
Competitive compensation based on experience
Bonus giveaway outings every 3 months!
Generous employee discounts on vehicles, parts, and services
Toolbox provided
The Service Shop is climate-controlled
Well-lit and clutter free workplace
Work uniforms are provided
BRAND NEW fully equipped Technician break room
If you seek an official "Master Certification," ask about our Technician Tuition Assistance Program!
Requirements
Responsibilities:
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customers and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a “promise time” for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications:
3+ years of Service (Writer) experience preferred
High school diploma/GED preferred
Competent level of computer literacy
Substantial time management technique
General understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Valid driver's license with a driving record that allows you to drive customers and company vehicles.
Performance Toyota Fairfield is a drug-free workplace
Thanks for considering a career at
Performance Toyota Fairfield!
We're looking for friendly, enthusiastic team players who are passionate about delivering
Excellent Service Department Experiences
. Consider this an invitation. Let's succeed together!
Service Writer
Service advisor job in Cincinnati, OH
We are seeking a friendly and organized
Service Writer
to join our team. As the key link between customers and technicians, you'll ensure a smooth service experience from start to finish - greeting guests, writing repair orders, explaining services, providing cost estimates with guiding customers towards recommendations, and keeping customers updated from drop-off to pick-up.
What We Offer
401(K)
Dental Insurance
Employee discount
Health Insurance
Health Savings Account
Life Insurance
Paid Time Off
Vision Insurance
Disability Insurance
Paid Training
What You'll Do:
Greet customers and listen to their vehicle concerns
Write accurate repair orders and explain recommended services
Explain and sell recommended services
Communicate updates between customers and technicians
Ensure services are completed on time and to customer satisfaction
Maintain strong customer relationships through clear communication and follow-up
What We're Looking For:
Previous customer service or automotive service experience preferred
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
A positive, customer-focused attitude
About Beechmont Automotive Group
Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. We value teamwork, integrity, and growth-and we're proud to support our employees with the tools and training they need to succeed.
Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.
Employment is contingent upon successful completion of a motor vehicle report (MVR) check, background check, and drug screening.
Auto-ApplyCustomer Service Advisor (Annual Pay $80K Obtainable)
Service advisor job in Batavia, OH
Job Description
Customer Service Advisor
Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly.
Responsibilities
This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to:
Experience with Reynolds and Reynolds software.
Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management.
Participate in service meetings for Safety, Technical Updates, and employee communication.
Attend weekly product update meeting with management team.
Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers
Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes.
Maintain the Holman Motors Customer Service Philosophy and Standards.
Qualifications
Ability to operate in an Organized Process
Excellent communication skills.
Finds success in completing and moving through Tasks daily
Understand the service process.
Analysis/problem solving skills.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Education and/or Experience
Previous Service Writing Experience or management preferred.
Minimum 2 years' experience in Customer Service operations or related field preferred.
High School Diploma or GED.
Compensation
Compensation is based on experience and ability. Salary plus commission.
Benefits
Eligible for Healthcare, 401K, paid vacation
Service Writer
Service advisor job in Cincinnati, OH
The Service Writer is responsible for maintaining Service Technician timecards and safety training records, generating work order logs, entering data into the service business system, preparing warranty claims, running reports, and other general service department duties as directed by the Branch Service Manager.
Essential Functions
Administrative - Maintain department communication in order to complete reports and work. Maintain Service Technician timecards and safety training records. Maintain DOT and IFTA logs for all field service trucks. Maintain clean and organized warranty parts storage. Enter proper charge labor codes, work done and type of machines. Work with customer invoicing problems. File invoices properly with current account system to maintaining current billing cycle. Answer phones system, taking messages and directing calls as needed. Maintain a clean, orderly and safe work area appearance.
Service - Complete job status reports. Generate work order log and previews on completed work orders. Open and close work orders in a timely manner in order to minimize work-in-process. Maintain use of the Standard Pricing Guide (SPG) with employees and work orders. Work with Deere Product Support Manager. Bill according to established flat rates. Interview customers to obtain description of problem and type cost estimate of repair work for customers (quote). Prepare warranty claims, file with Central Warranty Processor, and maintain warranty log. Establish and maintain service records. Maintain quality control records. Inform Branch Service Manager of Service Technician productivity on current work orders. Answer and schedule field servicing. Dispatch service trucks through Navtrax/JD link (internal system). Process part returns for warranty claims.
Other Functions
Deliver parts, run errands, etc. as needed.
Assist with other duties assigned and directed by corporate management within the frame work of Murphy Tractor and Equipment Company, Inc.'s objectives.
Knowledge/Skills/Abilities
Strong focus on customer service.
Strong knowledge of Microsoft Office and Internet.
Strong knowledge of Warranty Administration.
Basic knowledge of office machines, including copier, fax and printer.
Basic knowledge of construction equipment.
Strong attention to detail.
Able to communicate effectively as appropriate for the needs of customers or coworkers.
Able to work effectively in a team environment.
Able to process work with accuracy.
Meet commitments and deadlines.
Strong time management skills and ability to work in a fast paced environment.
Able to complete required documentation and reports in a timely manner.
Able to perform multiple tasks simultaneously.
Able to work a flexible schedule as needed.
Able to organize and prioritize numerous tasks and complete them under time constraints.
Ability to interact professionally with other employees, customers and vendors.
Ability to use interpersonal skills necessary in order to communicate by e-mail and telephone to provide information with ordinary courtesy and tact.
Demonstrates openness to new procedures, technology and structure.
Able to grasp new technology quickly and trouble shoot basic problems.
Valid Driver's License.
Physical Requirements and Work Schedule
Ability to do occasional lifting of up to 30 lbs. Able to work flexible schedule, including some evenings and weekends.
Education/Work Experience
High school diploma or GED required. At least one year related experience and/or training preferred.
Murphy Tractor & Equipment Co. is an equal opportunity employer.
Auto-ApplyService Writer
Service advisor job in Florence, KY
Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you)
Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are about "TEAM":
Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!
Automotive Service Consultant
Service advisor job in Cincinnati, OH
We're seeking an Experienced Automotive Service Writer
Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group.
Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment.
About Us
High volume dealership.
We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.
We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers.
Benefits We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Saturday Lunches
Discounts on products and services
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Previous dealership experience is preferred
Ability to read and comprehend written instructions and information
Excellent customer service skills
Team player
Valid driver's license & clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.
Auto-ApplyChapter Services Consultant
Service advisor job in Oxford, OH
Job Description
Title: Chapter Services Consultant
Reports to: Director of Chapter Services
Status: Full-time, Exempt
Travel: Up to 75%
Summary/Objective:
The strategic goal of this position is to be the "account executive" to the chapter. The Chapter Services Consultant will educate and inform members and provide resources to members. In addition, the Chapter Services Consultant will be an ambassador of Phi Kappa Tau to chapters, campuses, and alumni. The Chapter Services Consultant will develop a strong relationship with chapter officers - primarily the chapter president - and serve as a direct line of communication from the chapter to the chief executive officer, director of chapter services and staff of the National Fraternity.
This is more than just a first job - it's a launchpad for leadership, management, and professional development. You will:
Gain real-world experience in project management, communication, and leadership.
Travel nationwide, connecting with campuses, alumni, and undergraduates.
Contribute to the long-term health and growth of the Fraternity you know and love.
Build a professional network with fraternity executives, alumni leaders, and higher education professionals.
Key Responsibilities:
Representing the National Fraternity as an expert on Phi Kappa Tau policies, protocols and procedures.
Delivering chapter operational management and leadership content to chapter officers and the general membership.
Building rapport and connections with campuses, students and alumni.
Developing a strong knowledge of chapter histories.
Completing paperwork and reports.
Creating written content on leadership topics.
Demonstrating creativity and innovation in developing solutions.
Support the initiatives of the Executive Offices and National Fraternity.
Qualifications:
Bachelor's degree required.
Strong leadership and interpersonal skills.
Excellent written and verbal communication abilities.
Ability to work independently and collaboratively in a team environment.
Experience in training, development, or student leadership preferred.
Fraternity or sorority experience is a plus.
Membership in Phi Kappa Tau strongly preferred (though not required).
Benefits & Experience You'll Gain:
Full-time salary with pro-rated rent, health benefits, competitive 401k, and paid time off.
Travel opportunities across the U.S. while shaping the future of Phi Kappa Tau.
Mentorship and professional coaching from fraternity executives and alumni leaders.
A chance to directly impact the success of chapters and the growth of the organization.
Early-career experience that builds transferable skills for future roles in sales, education, business, management, nonprofits, and beyond.
About Phi Kappa Tau
Founded in 1906 at Miami University in Oxford, Ohio, Phi Kappa Tau is a national fraternity dedicated to developing men of character into men of distinction. Today, the Fraternity has 85 chapters with more than 4,000 undergraduate members and over 105,000 members across its history.
The mission of Phi Kappa Tau is simple yet powerful: to champion a lifelong commitment to brotherhood, learning, ethical leadership, and exemplary character.
Seasonal Park Services Employee
Service advisor job in Cincinnati, OH
Seasonal Park Services Employee The Cincinnati Zoo & Botanical Garden is world renowned for our conservation efforts, green initiatives, and research efforts. All of these are driven by our committed staff, guided by our Core Values. By Building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust & Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, community & future. We look forward to reviewing your application! Under direction from the Park Services leadership team, performs duties in areas and facilities that require regular scheduled cleaning. Performs all janitorial and grounds keeping tasks including but not limited to: Building and restroom cleaning, emptying trash cans, picking and sweeping paths and parking lots. Using power equipment to clean floors, carpets and open areas. Reports equipment malfunctions, breakages and losses. Responsibilities include, but are not limited to:
Perform janitorial and grounds keeping duties, including but not limited to:
Sweeping and litter collection
Trash removal
Restroom cleaning
Immediately respond to all calls and requests for assistance from employees and guests
Perform special cleaning assignments during regular operating hours and events, assisting other Zoo staff in areas needing special or immediate attention
Ensure cleanliness of all areas and monitor proper usage of supplies and equipment
Maximize the Visitor Experience through positive interactions with staff and guests while maintaining clean, accessible spaces
Follow all safety and security policies of The Cincinnati Zoo & Botanical Garden
Perform other duties as assigned
Requirements:
Employees must be 16 or older. All minors will be required to provide a work permit when applicable
Detail oriented and self-motivated to identify tasks and work independently or as part of a team
Must be willing & able to work outdoors in all climates & varying weather conditions with prolonged standing/walking
Able to lift/move/carry up to 50lbs without assistance
Willing & able to engage with the public in a positive & friendly manner
While previous experience is not required, candidates with experience housekeeping, groundskeeping, or park services will be highly considered
Incomplete applications will not be considered. Resume/CV recommended but not required
Employment is contingent on passing a post-offer, pre-employment Drug Screening & Background Check
Availability:
Employment is considered seasonal/non-benefitted.
Variable hour can be between 15-35/week, not to exceed an annual average of 30 hours/week
Typical work week of 18-30 hours
Flexible scheduling that includes nights, weekends and holidays
Minimum availability of 3 days per week, with 1 day being a weekend day (Saturday, Sunday)
Temporary exceptions for team members limited by school schedules
Shifts typically range from 5-8 hours each
Key Perks & Benefits:
Starting payrate is $15.00/hr.
PTO Opportunities for Part Time Staff
Fun & engaging work environment with positive team culture
8 free Zoo passes + Fall and Festival of Lights perks
Free Metro Bus Pass provided for duration of employment
Discounts on food and retail on Zoo grounds
Incentive opportunities for special Zoo experiences
Variable scheduling (Student Friendly and Retiree Friendly)
Personal & professional development opportunities (career development, education, training, etc.)
Applications will be reviewed as they are received, so please apply soon!
Substitute Food Service Employee - District
Service advisor job in Mason, OH
Food Service/Substitute Cafeteria Worker Date Available: Ongoing District: Oak Hills Local School District Additional Information: Show/Hide Substitute Food Service Employee - District FILING DEADLINE: None
TERMS OF EMPLOYMENT: Student school year. Salary as per food service salary schedule.
OAK HILLS LOCAL SCHOOL DISTRICT
JOB TITLE: Food Service Worker
REPORTS TO: Assigned administrator/supervisor
JOB OBJECTIVE: Prepares and serves meals.
MINIMUM QUALIFICATIONS:
* High school diploma. Work skills substantiated by training and/or work experience.
* Successful completion of current health, safety and nutrition certification may be required.
* Ability to perform physically demanding work that includes lifting/moving heavy items.
* Ability to prepare standardized recipes using commercial kitchen equipment.
* An acceptable score on a pre-employment skill test may be required.
* Complies with drug-free workplace rules, board policies and administrative guidelines/procedures.
* Demonstrates dependability/flexibility. Reacts to interruptions/emerging priorities effectively.
* Displays sufficient math skills to calculate totals, percentages, ratios, and portions accurately.
* Embodies high ethical standards/integrity. Accepts personal responsibility for decisions/conduct.
* Maintains a record free of criminal violations that would prohibit public school employment.
ESSENTIAL FUNCTIONS:
Prepares/serves food. Performs ancillary duties that support the effective delivery/advancement of
high-quality food services.
* Works effectively with minimal supervision. Performs tasks efficiently to meet deadlines.
* Assists with the receipt of deliveries. Follows approved food safety procedures. Verifies quantities. Reports shortages/spoiled products. Organizes, stores, dates and rotates stock as directed.
* Follows published menus. Complies with USDA child nutrition guidelines. Works with staff to address the needs of students with dietary restrictions.
* Uses standardized recipes to maintain quality control. Uses products carefully to control costs/reduce waste. Measures, weighs and adapts recipe ingredients accurately. Records food usage on production records. Notifies supervisor to replenish supplies.
* Monitors compliance with district specifications and mandated regulations (e.g., hazard analysis of critical control points, portion size, sanitation procedures, etc.). Monitors temperature controls.
* Sets up serving lines. Gives attention to the attractive presentation/serving of food. Replenishes food to maintain an orderly flow of customers. Provides substitute menu items as needed.
* Operates the cash register or point-of-sale (POS) system. Follows district guidelines for personal checks/charges. Ensures that money is exchanged correctly and cash is not left unattended.
* Uses the list provided by the food service supervisor to verify free and reduced-cost meals.
* Accounts for all meals served. Prepares a separate record of charges collected. Records unpaid charges at the end of each day. Reconciles shortages.
* Counts money. Reconciles, prepares and makes bank deposits. Submits records as directed.
* Operates the dishwasher. Verifies cleaning/sanitization cycles are completed properly.
* Follows established sanitization procedures to properly clean items that require hand washing.
* Cleans/sanitizes work surfaces, equipment, serving lines, kitchen floors, dining tables, etc.
* Ensures that leftover food, supplies and equipment are stored properly.
* Helps prepare for health and safety inspections. Learns how to operate fire/safety equipment.
* Reports personal injuries that require treatment to a supervisor.
* Assists with special district events and non-school use of food service facilities as directed.
* Protects district property. Secures equipment/storage areas as directed.
Exemplifies professionalism and fosters goodwill to enhance the district's public image.
* Contributes to an effective and positive work/learning environment. Completes all assigned duties.
* Develops mutually respectful relationships with co-workers. Functions as part of a cohesive team.
* Maintains a professional appearance. Wears work attire appropriate for the position.
* Maintains an acceptable attendance record and is punctual.
* Respects privacy and maintains the confidentiality of privileged information.
* Strives to develop rapport and serve as a positive role model for others.
* Takes the initiative to perform routine tasks independently.
Maintains open/effective communications.
* Prepares/maintains accurate records. Submits required paperwork on time.
* Provides prompt notification of personal delays or absences.
* Refers district policy interpretation questions to an appropriate administrator.
* Seeks clarification when directives/expectations are unclear.
* Uses active listening and problem-solving techniques to resolve questions/concerns tactfully.
* Uses diplomacy/self-control when dealing with other individuals. Respects diversity.
Pursues opportunities to enhance professional performance.
* Cross-trains with other food service staff. Attends training/in-service programs as directed.
* Keeps current with advances in technology associated with work assignments.
* Works toward mastery of individualized development/performance goals as directed.
Takes precautions to ensure safety. Helps supervisors manage/eliminate risks.
* Maintains high expectations for appropriate conduct. Watches for situations that may indicate a problem. Follows district protocol and state law to deal with bullying, discrimination, inappropriate behavior, and suspected child abuse/neglect.
Performs other specific job-related duties as directed.
* Assists with unexpected/urgent situations as needed.
* Helps implement workplace initiatives that advance district goals.
WORKING CONDITIONS:
Safety is essential to job performance. Employees must exercise caution and comply with standard safety regulations and district procedures when involved in the following situations:
* Balancing, bending, climbing, crouching, kneeling, reaching, or standing.
* Exposure to adverse weather conditions and temperature extremes.
* Exposure to air-borne particulates, chemical irritants, combustible materials, electrical hazards, equipment vibrations, loud sounds, moving mechanical parts and odors. Exposure to wet and/or slippery surfaces.
* Exposure to blood-borne pathogens and communicable diseases.
* Interacting with aggressive, disruptive and/or unruly individuals.
* Lifting, carrying and moving work-related supplies/equipment.
* Operating and/or riding in a vehicle.
* Performing strenuous or repetitive physical tasks for extended periods of time.
* Traveling to meetings and work assignments.
Performance Evaluation: Job performance is evaluated according to policy provisions and contractual agreements adopted by the Oak Hill Local School District.
The Oak Hill Local School District is an equal opportunity employer. This job description identifies primary responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing, funding variables, modified operating procedures, program/curriculum changes and unforeseen events. Rev. 11/2011