Service advisor jobs in Clarksville, TN - 296 jobs
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Customer Service Representative / Junior Service Advisor| Weekends Off | Clarksville
Christian Brother Automotive 3.4
Service advisor job in Clarksville, TN
Christian Brothers Automotive
Benefits:
Flexible Schedule Available
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Weekly Team Lunches
Employee Appreciation Events
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Locally Owned and Operated
Job Title:
Customer Service Representative / Junior ServiceAdvisor
Location:
101 Jet Way, Clarksville, TN 37043
Job Overview:
As an Customer Service Representative / Junior ServiceAdvisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle, and because of these reasons, you play a large role in building relationships with our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting our guests, assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable. This position will be respobsible for creating a welcoming and positive guest experience, both in person and over the phone, by consistently offering clear communication and genuine hospitality.
Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processes
Check guests in and out
Handle warranty-related service needs, helping customers understand their coverage while ensuring claims are submitted correctly and on time.
Perform quality control checks before returning vehicles to customers.
Answer phone calls and schedule appointments
Providing a safe shuttle service for our valued guests
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Providing a safe, nice difference service for our valued guests in our branded company shuttle vehicle
Assist with basic office upkeep, such as tidying shared spaces and restocking supplies as needed.
Keeps a timely shuttle route
Assists passengers in getting in and out of vehicles
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
Keep the shuttle tidy and organized
Follow all safety policies and procedures
Other duties as assigned
Qualifications:
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a team mentality (we work hard but like to have fun doing it)!
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
* Applicants will drive our branded shuttle vehicle for this position.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
$32k-38k yearly est. 6d ago
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Customer Service Representative
Circle K Stores, Inc. 4.3
Service advisor job in Hendersonville, TN
Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$25k-31k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Andrew Felder-State Farm Agent
Service advisor job in Goodlettsville, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 6d ago
Customer Relations Representative - State Farm Agent Team Member
Abe Barwegen-State Farm Agent
Service advisor job in Hendersonville, TN
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Abe Barwegen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$27k-36k yearly est. 6d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Service advisor job in Hendersonville, TN
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
$26k-34k yearly est. 2d ago
Youth Services Officer
Montgomery County Government 4.2
Service advisor job in Clarksville, TN
This position is responsible for those requirements under TCA 37-1-105 along with managing the court dockets for the Juvenile Court Judges to ensure the judicial process is well managed and efficient.
Minimum Experience: Two (2) years of experience in criminal justice, law enforcement, or counseling case management experience preferred.
Minimum Education: Bachelor' degree from an accredited college or university in Criminal justice, Sociology, Psychology, Social Work, or related area.
Certifications, Licenses:
Must have dependable transportation.
A pre-employment criminal background check is required.
GENERAL POSITION DUTIES AND RESPONSIBILITIES:
The following duties are normal for this position. However, they are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.
Responsible for making judgments and critical independent decisions on juveniles and families during counseling sessions.
Responsible for doing intakes, informal adjustments, juvenile warning citations, and cross-training to facilitate as the chair for Foster Care Review Boards.
Completes CANS assessments for a juvenile when required.
Facilitates Foster Care Review Board when required.
Attends Court and makes recommendations to the judges.
Advises judges, law enforcement, attorneys, and families as to what resources are available in the community for juveniles and their parents or guardians.
Administers Drug testing.
Takes on-call duty which is 24/7 one week every 8-10 weeks.
Inputs required data on the Quest data computer system for court orders and judicial notes.
Attends and provides information for community and County committees.
Other duties as assigned.
FISCAL RESPONSIBILITIES
This position has no fiscal responsibilities.
COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES:
Represents the Department and County to other County staff and members of the public.
Provides quality customer service to individuals needing directions or assistance.
Demonstrates the organization's Core Values and adherence to the Ethics policy.
SUPERVISORY RELATIONSHIPS:
Works under close supervision but as the incumbent becomes more skilled in procedures and practice, supervision is more general. This position has no supervisory responsibilities but is expected to demonstrate leadership.
JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
State and County Laws and Regulations regarding juvenile offender processes and procedures.
Court procedures and legal requirements for supervising the offenders.
Legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
The County and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
Administrative policies and procedures of the County.
Current office practices and procedures.
Computer software consistent for this position.
Skill in:
Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.
Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Applying judgment and discretion in resolving problems and interpreting policies and regulations.
Ability to:
Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
Establish and maintain accurate records of assigned activities and operations.
Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Perform mathematical calculations required of this position.
Communicate clearly and concisely, both orally and in writing.
Relate to clients in stressful or crisis situations.
Think quickly, maintain self-control, and adapt to stressful situations.
Analyze facts and to exercise sound judgment in arriving at conclusions.
Maintain professionalism at all times.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes.
Ability to work the allocated hours of the position and respond after hours as needed.
WORK ENVIRONMENT:
Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate. Level of responsibility subjects the incumbent to moderate stress due to interruptions.
PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES:
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms.
Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.
Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word.
Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Use and normal maintenance of office machines, (copier, computer, printer, etc.).
Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks.
Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.
Ability to recognize occupational hazards in work activities and take safety precautions.
Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.
$38k-47k yearly est. 4d ago
Service Advisor/ASM
Hudson Automotive Group 4.1
Service advisor job in Clarksville, TN
$75k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Wyatt Johnson Toyota, a Hudson Automotive Company, is actively seeking ServiceAdvisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Wyatt Johnson Toyota and Hudson Automotive Group?
Competitive Compensation
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
$75k-100k yearly 15d ago
Plumbing Service Professional
Mr. Rooter Plumbing of Clarksville
Service advisor job in Clarksville, TN
Job DescriptionMonday - Friday, Regular Shift 8am-5pm, Pay Based on Experience, $22-$30 Per Hour, Bonus Pay Opportunity, PTO, Paid Holidays, Medical Specific Responsibilities:
Install repair and maintain plumbing systems in commercial and residential environments
Perform drain cleaning on plumbing systems
Perform minor to complex service work on plumbing systems
Work with blueprints and job specifications as it applies to the craft
Identity proper materials and quantities for new and existing projects
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Job Requirements:
Licensed or possessing prior verifiable plumbing experience (minimum 2 years)
Valid Driver's License
Ability to operate basic hand tools necessary for the craft
Attention to detail
Excellent communication skills
Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
$22-30 hourly 30d ago
Service Advisor
Tracy Langston Ford
Service advisor job in Springfield, TN
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$34k-60k yearly est. Auto-Apply 60d+ ago
Automotive Customer Service Advisor - 2277
Tupeloms
Service advisor job in Clarksville, TN
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$26k-33k yearly est. 2d ago
Service Advisor/Counter Sales
Jc 3.0
Service advisor job in Clarksville, TN
The job duties of an Auto ServiceAdvisor may include:
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers' repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Midas Auto Service prides ourselves on giving great customer service and meeting the needs of our customers is our top priority.If you fill this position matches you then we encourage you to apply and we look forward to meeting you.We are looking for a personable ServiceAdvisor to act as the liaison between our customers and service technicians. The ServiceAdvisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The ServiceAdvisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.To be a successful ServiceAdvisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
ServiceAdvisor Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
$31k-41k yearly est. Auto-Apply 60d+ ago
Quick Maintenance Service Advisor
Jenkins & Wynne Ford 3.5
Service advisor job in Clarksville, TN
Job Description About the Role
We are looking for a motivated and customer-focused Quick Lane ServiceAdvisor to join our Ford team. This role is perfect for someone with a positive, outgoing personality who thrives in a fast-paced environment and enjoys interacting with people. No prior automotive experience is required-we will provide full training. What matters most is your go-getter attitude and willingness to learn.
As a Quick Lane ServiceAdvisor, you'll be the first point of contact for customers bringing their vehicles in for regular maintenance such as oil changes, tire rotations, battery checks, and other light services.
Key Responsibilities
Greet customers promptly and warmly as they arrive at the Quick Lane.
Listen to customer concerns, explain maintenance services, and answer questions.
Write up repair/maintenance orders in a clear, accurate manner.
Communicate effectively with technicians to ensure timely service.
Keep customers informed of their vehicle status and review completed services.
Recommend and upsell additional services (tires, brakes, filters, etc.) when beneficial to the customer.
Ensure a positive customer experience from start to finish.
Assist with scheduling, check-ins, and phone calls as needed.
Qualifications
No prior experience necessary-training provided.
Strong communication and people skills.
Friendly, approachable, and confident personality.
Motivated self-starter with a go-getter attitude.
Ability to build rapport and trust with customers.
Comfortable suggesting additional services in a professional, helpful way.
High school diploma or equivalent required.
Valid driver's license with good driving record.
Why Join Us
Competitive pay plan with performance incentives.
Training and career development opportunities within Jenkins & Wynne.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and employee discounts.
Be part of a positive, family-owned dealership culture.
$31k-38k yearly est. 16d ago
Automotive Service Advisor
Carcare Import and Domestic Service 3.3
Service advisor job in Hendersonville, TN
Automotive ServiceAdvisor Opportunity at CarCare: Drive Excellence and Earn Top Rewards
At CarCare, we're not just fixing carswe're building futures. As a family-owned, cutting-edge automotive repair business, we foster a collaborative environment where your growth is our priority. Join a team that invests in world-class training, career advancement, and a culture of shared success. Here, you'll redefine automotive excellence while accelerating your own professional journey.
Why CarCare?
Competitive Compensation: $70,000 - $150,000 annually (guaranteed salary + performance bonuses)
Comprehensive Benefits: Health, dental, and vision insurance; life insurance; paid time off and holidays; paid training; company lunches; relocation assistance
Supportive Culture: Work with a family that values your input, provides the tools for success, and celebrates achievements together
Key Responsibilities
Greet customers warmly and accurately assess their service needs
Prepare detailed repair orders and estimates, including materials, labor, and deductibles; clearly explain costs and timelines to clients
Set realistic expectations, ensuring transparent communication between customers and our service team
Dispatch orders to mechanics, track progress, and collaborate to resolve any issues swiftly
Maintain precise records of interactions, services, and follow-ups
Stay ahead of industry trends to offer expert recommendations and uphold exceptional customer satisfaction
Qualifications We're Seeking
Proven experience as an Automotive ServiceAdvisor or in a similar customer-facing role
Solid mechanical knowledge and background in automotive repair or service
Proficiency in auto estimating, vehicle maintenance, and working with extended warranties/insurance providers
Outstanding communication skills to simplify technical details for customers
Proactive problem-solver with a passion for delivering top-tier service
Thrives in a dynamic, fast-paced setting while juggling priorities effectively
World-class talent deserves world-class rewards. If you're ready to be challenged, supported, and compensated like a pro, apply nowthis opportunity won't last!
$40k-49k yearly est. 23d ago
Automotive Service Advisor
Whitecars.com 4.3
Service advisor job in Hopkinsville, KY
The Automotive ServiceAdvisor at White's Auto Mall in Hopkinsville is a crucial role in our dealership, as you will act as the liaison between our customers and our service department. You will provide exceptional customer service, ensure efficient communication and coordination of services, and work towards achieving sales targets. Your primary goal is to create a positive customer experience and maintain strong relationships with customers to drive business growth.
Compensation & Benefits:
This is a full-time position with a competitive base salary plus commission structure based on sales performance. In addition, we offer a comprehensive benefits package that includes medical, dental, vision, and 401(k) options.
Responsibilities:
• Greet customers and provide them with a warm welcome to the dealership
• Act as the primary point of contact for customers inquiring about vehicle maintenance and repairs
• Consult with customers to determine their vehicle service needs and offer recommendations
• Provide accurate estimates for services requested by customers
• Schedule appointments, coordinate work with technicians, and follow up with customers on service progress and completion
• Inform customers on the status of their vehicles and any necessary repairs or maintenance
• Promote and sell additional services and products to customers
• Monitor and report on key performance indicators related to sales and customer satisfaction
• Maintain knowledge of dealership products, services, prices, and promotions
• Keep detailed and accurate records of customer interactions and service history
• Stay updated on industry trends, market changes, and new developments in automotive services
Requirements:
• High School Diploma or equivalent, college degree preferred
• At least 2 years of previous experience as a serviceadvisor in the automotive industry
• Excellent communication, interpersonal, and customer service skills
• Strong sales and negotiation abilities with a proven track record of achieving sales targets
• Knowledge of automotive systems and repairs
• Proficiency in computer systems and software, including MS Office and customer relationship management (CRM) tools
• Ability to multi-task, prioritize, and manage time effectively
• Must be able to work flexible hours, including weekends and holidays
• Must have a valid driver's license and a clean driving record
EEOC Statement:
White's Auto Mall is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We are committed to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
$29k-34k yearly est. Auto-Apply 60d+ ago
Automotive Service Consultant - Lexus of Cool Springs
Lexus of Nashville
Service advisor job in Brentwood, TN
Lexus of Cool Springs in Brentwood is searching for an exceptional Service Consultant to join its expanding team, and this opportunity is ideal for someone who thrives in a fast‑paced, guest‑focused environment. This position places you at the center of a premier luxury dealership, where you will guide guests through their service experience with confidence, expertise, and a commitment to excellence. As the primary connection between guests and the service department, you will play a pivotal role in ensuring that every repair, recommendation, and interaction reflects the high standards of the Lexus brand.
Benefits
Health and dental insurance
Closed every Sunday and all major holidays
Paid vacation days
Paid Lexus training
Vehicle reimbursement program
IRA match program
Christmas club program
Key Responsibilities
Recommend repairs and services that genuinely support each customer's needs, ensuring trust and long‑term satisfaction.
Confirm warranty and service contract coverage by reviewing records and clearly explaining all provisions and exclusions.
Manage service appointment scheduling and gather customer and vehicle information in advance whenever possible.
Work closely with service greeters to create a smooth and welcoming check‑in experience.
Communicate customer concerns to technicians and coordinate test drives when needed.
Prepare detailed repair orders that accurately capture symptoms, causes, and required services; secure approval signatures; and enter all information into the service database.
Review service history and identify additional maintenance opportunities that support vehicle longevity.
Educate customers on proper vehicle care and the long‑term value of following manufacturer recommendations.
Assign repair orders to technicians strategically to maximize efficiency and service quality.
Track repair progress throughout the day and proactively update customers regarding timing or cost changes, securing authorization for any additional work.
Review completed repair orders for accuracy and completeness before closing them.
Provide clear, confident explanations of completed work and associated charges.
Maintain exceptional customer satisfaction standards and uphold the dealership's reputation for excellence.
Coordinate work orders to support maximum productivity and a seamless customer experience.
Maintain a polished, professional appearance.
Perform additional duties as assigned.
Qualifications
Minimum age of 19.
High school diploma required; GED accepted.
Basic mechanical understanding of automobiles.
Strong customer relations skills and the ability to connect with customer inquiries.
Effective verbal and written communication skills with strong attention to detail.
Computer literacy required; Reynolds and Reynolds experience is a plus.
Team‑oriented mindset with a strong commitment to both customers and colleagues.
Friendly demeanor, high energy, and a willingness to exceed expectations.
Ability to pass all pre‑employment screenings, including background check, MVR, drug test, credit report, and verification of a valid driver's license.
$43k-77k yearly est. 5d ago
Logistics Service Specialist
Vulcan Materials Company 4.7
Service advisor job in Brentwood, TN
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
What You'll Do:
Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system.
Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary.
Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary.
Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service.
Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary.
Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation.
Additional Responsibilities. Other duties as assigned.
Skills You'll Need:
Education. Must have a high school diploma or its equivalent. Some college is preferred.
Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience.
Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management.
Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan's interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations.
Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently.
Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations.
Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making.
Technology Skills. Must be skilled in using computers to record information and create reports.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS
Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
$36k-50k yearly est. 20d ago
Automotive Service Advisor
Victory Nissan of Dickson
Service advisor job in Dickson, TN
Automotive ServiceAdvisor
Automotive ServiceAdvisor
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians.
Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.
The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.
They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that all completed repairs have gone through quality control and/or a road test
Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
Ensures all service level targets are met or exceeded
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, training, and educational classes as required
Performs other duties as assigned
Job Requirements:
Requirements
High school diploma or GED
One year of dealer-level or large facility experience preferred
Valid and unrestricted driver's license and clean driving record
Professional and dependable
Safety and customer service oriented
Basic computer and internet skills
Outstanding communication skills
Professional appearance and work ethic
Ability to read and comprehend instructions
Able to bend, kneel, squat, stand, and lift heavy objects as needed
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
It's time to make the most important move of your career!
Apply Now!
$36k-48k yearly est. 60d+ ago
Service Advisor
Newton Chevrolet 4.1
Service advisor job in Russellville, KY
Why Newton Motor Group?
Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!
What We Offer:
Medical, Dental, Vision, Life and Disability
401k
Salary 60-day training program with designated Trainer to ensure your success
Ongoing training and education through the manufacturer and management team
Family-oriented and genuinely friendly work environment
Clear career progression with an opportunity to be promoted from within
Employee vehicle purchase and service discounts
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a serviceadvisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-36k yearly est. Auto-Apply 60d+ ago
Director, Employee Services
Insight Global
Service advisor job in Portland, TN
In this role, the Director of Employee Services will lead the strategy, design, and execution of global compensation, benefits, and HR systems. This leader will drive all Total Rewards programs-including base pay, incentive plans, equity, health and welfare benefits, retirement programs, and wellbeing initiatives-ensuring they are market‑competitive, equitable, compliant, and aligned with business goals.
Day to day, the Director will oversee annual merit, bonus, and equity cycles; manage HRIS capabilities and data governance; conduct market benchmarking and pay equity analyses; partner closely with HRBPs, Finance, Legal, and senior leadership; and develop clear, employee‑friendly communication and manager enablement tools. This role also leads a high‑performing team, spearheads process optimization and SOX‑aligned controls, ensures compliance with evolving pay transparency laws, and supports M&A due diligence and integration activities.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-10+ years of progressive experience across compensation and benefits.
-5+ years of leading teams and enterprise processes.
-Publicly Traded Company Experience
-Demonstrated expertise in market pricing, salary structures, incentive plan design, and benefits strategy; strong command of rewards analytics and modeling.
-Hands on experience administering annual cycles via an enterprise HRIS/comp planning tool; strong data integrity and process mindset.
-Proven knowledge of U.S. employment and rewards related laws and regulations (e.g., FLSA, EPA, Title VII, ADEA, ADA) and experience applying them in practice. -Master's degree and/or professional certifications (e.g., CCP, GRP, CBP, CEBS).
-Global rewards experience (multi country structures, mobility, and compliance).
-Experience with equity programs and sales compensation design.
-Exceptional stakeholder management, communication, and change enablement skills; ability to translate data into decisions.
$24k-32k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Abe Barwegen-State Farm Agent
Service advisor job in Hendersonville, TN
Benefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Abe Barwegen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
How much does a service advisor earn in Clarksville, TN?
The average service advisor in Clarksville, TN earns between $27,000 and $77,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Clarksville, TN
$45,000
What are the biggest employers of Service Advisors in Clarksville, TN?
The biggest employers of Service Advisors in Clarksville, TN are: