Service advisor jobs in Clay, NY - 496 jobs

Adecco is hiring for a Temp to hire Customer Service rep for a Client located in East Syracuse, NY. Hours are 8:00-5:00pm Monday-Friday Payrate is $20.00/hour. **Key Responsibilities:** + Conduct extensive problem-solving, order processing, and regular maintenance of customer accounts. + Adhere to company protocols and policies, seeking opportunities to optimize department efficiency. + Cultivate close relationships with customers and internal sales teams, providing proactive sales support. + Address customer inquiries over the phone and in-person. + Schedule and bill for services, deliveries, and new installations; coordinate schedules with the service/operations manager. + Process customer payments and maintain accurate internal reports. + Make outbound calls to current customers to schedule additional services or offer maintenance plans. + Perform outbound collection calls and handle over-the-counter customer orders. + Address customer complaints effectively, ensuring the appropriate changes are made. + Maintain comprehensive records of customer interactions, including inquiries, complaints, and actions taken. + Complete contract forms, address change records, or issue service discontinuance orders using computer systems. + Handle unresolved customer grievances, referring them to designated departments for further investigation. + Determine charges for services requested, arrange for billing, or collect deposits/payments. + Contact customers to answer inquiries or to inform them of claim investigation results or planned adjustments. + Upsell new or additional services or products. + Carry out any other duties assigned by the General Manager. **Minimum Requirements:** + 1+ years of customer service experience + High school diploma or GED + Moderate proficiency in Microsoft Word and Excel **Preferred Qualifications:** + Customer service experience, preferably in a sales/marketing environment + Experience in data entry **Essential Skills:** + Computer proficiency, particularly with Microsoft Office + Fluency with the Windows operating system and basic knowledge of MS Excel and MS Word + Ability to learn a proprietary customer service program + Excellent interpersonal and communication skills (verbal/written) + Professional phone etiquette **Pay Details:** $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Works under immediate supervision to provide satisfactory and quality customer service. Assists with answering basic customer inquiries on product availability, maintenance, and the status of orders. Assists with resolving basic customers' service or Customer Service Representative, Customer Service, Representative, Benefits, Manufacturing, Retail

Dealership:L0742 Don's FordDon's Ford, Don's Ford SuperstoreNOW HIRING AUTOMOTIVE SERVICE ADVISORS! Estimated Annual Earnings: $60,000-$80,000 Service Department Hours: Mon-Fri 7:30 am-6 pm & Sat 8 am-3 pm Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Communicate additional repair and service needs to the customer based on vehicle inspection. Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses. Qualifications: Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence Est. Annual Earnings ranges from $64,000.00-$161,000.00 This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit. Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at ****************************** Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Our Mission and Vision: History: In 1964 on the corner of Culver and Bleecker in Utica, Rich Nimey established Rich Nimey's Sales and Service, Inc. Rich Nimey built a repair business upon his values and ethics. With his 3 sons by his side since they could walk he continued to grow and teach. Modern times have prompted change and expansion, with a new approach in leadership “Nimeys The New Generation '' is now run by Rich's eldest son Matthew Nimey. With much hard work and dedication to his staff and company Nimey's The New Generation had outgrown the original location. A state of the art automotive center which includes the following services: Major and minor mechanical work, electronic system diagnostics, state inspections, body work, towing, and car sales was designed and built. Since the great expansion in 2014 there has been incredible growth and more expansion. In September of 2022 Cindy and Matt added a second location in Boonville NY called Matt Nimey Buick GMC. This new car franchise has an incredible reputation in the community and we will now implement our mission to this new location. Richard Nimey, Cindy and Richs' middle son, owns and operates NextGen Car Care in Clinton NY. This state of the art facility works hand and hand with New Generation Cars and Matt Nimey Buick GMC. Together they operate as Nimeys Automotive Group. Our Mission Statement: Nimey's The New Generation is a high quality, professional automotive maintenance and repair company. Since 1964 it has been our mission to serve our customers and our employees by providing the best value in automotive service and repair. We will strive to earn our customers' loyalty by always exceeding expectations of customer service, hiring and training the best technicians and advisors available and maintaining great business relations with our vendors. We strive to build the best place to work, an outstanding reputation in the community, and to be customers' first choice for automotive service. Built upon our highest values of Compassion, Work Ethics, and Integrity, our actions will all be in the direction of always being excellent. Our company slogan: We are the area's top destination for all your automotive needs. Our core values: Integrity: Put the needs of the company and customer before our own. We do not lie, cheat, cut corners, or steal. We do what we say we will do. We communicate directly & openly, so as to be clear about our intentions or opinions or facts. We act responsibly with all company resources: time, money, and other assets. Have a sense of passion & pride in what we do. We make our company and brand stand out as a leader among the crowd through our other core values. Compassion: We strive to have compassion for our Job, our Team and our Customers. We are never done improving ourselves in our core areas of competency, and new areas of development so that we can best exceed expectations. We need to feel the customers' expressions and express to them the importance we place in helping them. Our compassion is seen by customers and peers who see us as professionals, as we constantly strive to be best-in-class and better at what we do. Work Ethic: Have a sense of urgency Take goals seriously. Do everything in our power to achieve it. We uphold the company core values. We set higher standards for ourselves We do not make excuses. We recognize most reasons are just that. We accept responsibility for our actions, or lack thereof. We lead by example. Job Description Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Qualifications High school diploma or GED required Neat, clean, and professional appearance Pleasant/friendly demeanor and an outgoing personality Highly professional and dependable Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Excellent interpersonal skills to interact professionally with customers, vendors, and staff Unrestricted driver's license and clean driving record Basic computer and internet skills. Additional Information All your information will be kept confidential according to EEO guidelines.

Automotive Service Advisor We are seeking a motivated and customer-focused Service Advisor to join our team. As the first point of contact for our service department, you will play a critical role in ensuring customer satisfaction by providing clear communication, accurate service recommendations, and a seamless repair process. If you like working with people - even if you have no automotive experience - this career is for you! Pay Range: $45,000 - $65,000 per year Job Description: Greet and communicate with customers based on their vehicle needs Follow status of customer's vehicle from service bay entry through completion of work Keep customers informed of changes Accurately enter Repair Orders for all types of service, including warranty, customer pay, recalls, maintenance, and internal work Work closely with technicians, parts personnel and management Explain recommended services, pricing, timelines, and available specials/promotions Requirements: A goal driven self-starter with excellent sales, customer service, communication, computer, and listening skills A positive attitude, good work ethic, and professional appearance Strong problem-solving abilities and a solution-oriented mindset Able to work in a fast-paced environment and manage multiple tasks simultaneously Available to work evenings and Saturdays Works well with others in a team atmosphere Valid driver's license and a good driving record All DV Team Members Enjoy: 40 Hour Work Week Excellent health, vision and dental benefits Modern Dealerships and Facilities - Air-conditioned shops in the summer, heated in the winter. Great career and earning opportunities Recognition Programs Opportunity for advancement Benefits: 401K Program Life Insurance & Disability Coverage Enhanced Vacation Plan & Paid Holidays Debt Free College Education to eligible employees Call ************ ex. 2780 or ex.2781 for additional questions. We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Are you a sales professional that is also interested in cars? Do you like engaging directly with customers? Enjoy a sales career with absolutely no cold calling!! About us Our company has been doing business and providing exceptional customer service for over 50 years! Enjoy a salary and commission combination that can combine to be significantly higher than $50,000/ year while working an 8-5 schedule. We are a growing and industry-leading organization with multiple immediate openings for experienced sales professionals. We are seeking candidates highly motivated and looking for a new challenge in a fast-paced sales environment. There is a base salary for this position as well as enjoy commission on all sales. There is no cap on your earning potential. Paid Training. Descriptive Summary A Service Advisor is responsible for speaking with clients and potential customers to help them learn about our products and services. Their duties include meeting with clients, explaining how the companys products or services function, and providing training for the product or service to the customer. Key Performance Indicators Primary Job duties in this role: Check-in customers for service Provide customer service on available services Follow up on sales leads Offer product and service information to prospective customers. Core Functions List the core functions of the position: Performs check-in process for MTC and retail customers Establish and maintain healthy, long-term relationships with clients to generate repeat business and referrals. Input products and services sold into our billing software. Take incoming calls from customers Book retail appointments for all inquiring customers Follow up with customer on vehicle status Call and follow up on sales leads given Conduct quality control inspection on customers' vehicles before picking up Give customer overview of services performed at pick up Maintain a professional work environment. JOB Qualifications: Above-average communication and interpersonal skills Excellent negotiation and persuasive skills for closing deals Good networking skills and the ability to handle numerous client companies and customers Ability to work under pressure and devise sales strategies Ability to explain product features and benefits in a way that stands out over competing brands Passionate about selling and finding ways to satisfy customers needs Resilience and a willingness to deal with rejection Excellent organization and management capabilities, including being a team player Winning Behaviors, Competencies, and Skills Define behaviors and values: Personality and communication (soft skills): Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products. Establish and maintain healthy, long-term relationships with clients to generate repeat business and referrals. Experience Education: High school diploma Work Experience: 5+ years of product and service sales experience. Industry Knowledge: Familiar with the automotive industry or ability to learn the industry. Job Type: Full-time Salary: $50,000.00 - $75,000.00 per year low estimate with commission - no cap on earnings or commission Benefits: 401(k) 401(k) matching Dental Insurance Employee discount Health insurance Paid time off Parental leave Vision insurance Schedule: 8-hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Commission pay Education: High school or equivalent (Preferred) Experience: Sales Experience: 3 years (Required) Customer Service: 5 years (Required)

The Bob Johnson Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups in New York Summary: We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, writing effective repair orders, and documenting technicians' notes and the work they performed. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. If you would like to be part of our award-winning team at Bob Johnson Auto Group, apply here! Duties and Responsibilities of a Service advisor - (other duties and responsibilities may be assigned); 1. Clock in on time according to your schedule. 2. Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location. 3. Controls service traffic flow and parking. 4. Advises customers about necessary service for routine maintenance. 5. Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 6. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. 7. Makes key tags for vehicles. 8. Prepares a repair order showing time, cost and labor estimates for service. 9. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem. 10. Explains the work performed and the repair order charges to the customer. 11. Handles customer complaints 12. Schedules service appointments. 13. Refers to service history, inspects vehicle, and recommends additional needed service. 14. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. 15. Provides a complete and accurate written cost estimate for labor and parts. 16. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. 17. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. 18. Maintains high customer satisfaction standards. 19. Handles telephone inquiries regarding appointments, work in process, and any other customer inquiries. 20. Maintains a professional appearance.

The Service Advisor is responsible for scheduling service work in the service department and selling additional service to customers. Essential Job Duties and Responsibilities: (Additional duties as assigned) General: Maintain Customer Satisfaction Index rating within the top 10% of group. Maintain a dealership assigned standard for “hours per customer repair order written”. Ensure that all documents are accounted for. Sell at least 100% of available hours per day. It is your responsibility to support and endorse dealership policies and procedures set forth by dealership management and manufacturer standards. Customer-related: Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon. Schedule appointments using dealership DMS Communicate with service customers to determine the nature of the mechanical problems and provide all available information to technicians on repair order. Refer test-drives to technicians. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications, using maintenance menus (if applicable). If additional work is needed, explain the details to the customer, including the additional cost and time considerations. Indicate on repair order the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify team leader of upcoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later, by phone, for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Establish “time promised” and check with person responsible for work distribution if necessary. Obtain customer's signature on each repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customers by telephone regarding any changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in progress and appointments. Ensure quality check in problem vehicles. Be available to answer any questions at vehicle delivery. Maintain follow-up program on additional items found in need of repair. Inspect each completed repair order hard copy carefully. Make sure repair order is completed and properly priced before closing out (includes flagging of repair orders). Operation and failure code of all warrant claims in computer. Get approval for all internal work. Perform active delivery. Call all Special Order Part customers daily. Inform customers of all warranty and non-warranty work. Keep advisor area clean. Get customer approval before work is performed and document approval with time and date. Wear name tags and uniform. Get manager's approval for all non-warranty, good will, and rental vehicles. Required Experience and Education: High School Diploma or General Educational Diploma (GED). One year dealership experience preferred. Additional Requirements: Valid New York State Driver License. Required Skills and Attributes: Strong interpersonal and communications skills. Ability to prioritize and organize work in a multitasked environment. Excellent verbal and written communication skills. Attention to detail. Strong organizational skills including the ability to manage multiple tasks and details simultaneously. Ability to work productively in a fast paced, stressful environment. Equipment, Machines and Software Used: Computer software: Microsoft Office to include Word, Outlook, Excel, and CDK. Physical and Mental Requirements: Ability to sit, stand, walk, talk, hear, use hands to point, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists. Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Physical Exertion: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects. Light exertion can involve sitting, walking and/or standing most of the time. Environmental Conditions: Work is performed in a dealership setting (lot, showroom, service department and offices). Occasional weekend and evening hours are required. Hazards and Safety Precautions: Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting. Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques. Disclaimer: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Are you ready to be part of something bigger than just fixing cars? At Den Kelly Chevrolet CMG, we aren't your average shop-and we're not looking for your average advisor. We're a people-first organization with a family atmosphere where our team and customers feel like part of something special. We deliver next-level customer service, backed by cutting-edge technology and the most advanced vehicle maintenance and repair processes in the industry. We're proud to be part of Nimey Auto Group, where integrity, work ethic, and compassion drive everything we do. If you're someone who loves this industry, thrives on building relationships, and wants to be part of a team of leaders redefining what an automotive service center looks like, we want to meet you! We'd love to welcome a strong woman or man in this role-but more than anything, we're looking for someone who shares our passion for people and performance. What you'll get: A family-like team where you are valued and appreciated The opportunity to work alongside the best techs and service professionals in the area A company that invests in the latest tools and training Opportunity to grow A leadership team that's committed to growing you personally and professionally This is the place where careers grow, customers rave, and standards are raised. Ready to make an impact? With our training and continued education, only you set the limits. Apply today and help us lead the future of automotive service! Requirements Proven experience as a Service Advisor, Customer Service Representative, or similar role in the automotive industry. Strong knowledge of automotive services, repairs, and maintenance. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using dealership management software and other relevant tools. Customer-oriented with a commitment to delivering high-quality service. High school diploma or equivalent is required; additional training or certifications in automotive services are preferred. Salary Description $55,000-$75,000

Davidson Ford of Clay is looking for a Service Advisor to join our Service department! This position is great for someone with a background in the customer or food service world! If you like to help people this position is for you! The Service Advisor guides our customers through the process of having their vehicle serviced, dispatches work to their team of technicians, and recommends services to the customer based on the technicians recommendations! We take pride in what we do here and that includes taking care of our employees and our customers. Come join our team and see why our company has one of the highest dealership review ratings around! Salary: At least $50,000+/yr Hours: 7:30AM - 5:30PM, Monday - Friday. Responsibilities: Provide excellent customer service. Assess customers' needs and concerns for their vehicles. Ability to learn about repair processes and explain them to customers of varying understanding of vehicle repair. Is comfortable with recommending and selling additional recommended services and products. Generate sales based on recommendations to the customer. Keep open lines of communication with customers through call, text, and email. Assign work to your team of technicians based on need and skill level. Use the various computer systems available to make the repair process as seamless as possible. Remain knowledgeable about our current procedures and products. Follow up on email inquiries in a timely manner. Accurately document detailed processes. Other duties may be assigned as needed. Required Skills: Excellent organizational skills and ability to manage multiple deadlines. A multi-tasker who can provide excellent customer service. High level of comfort with product presentation and sales. Excellent verbal and written communication skills. Empathetic and patient personality. Proficiency with technology. Time management. Problem solving. Customer contact experience. Must be at least 18 years of age and have a valid driver's license. Preferred Skills: Prior Automotive experience. Prior experience in sales, retail, customer service, or administrative. Previous scheduling experience. Benefits and Growth Opportunities: Up to 2 weeks vacation time at the time of hire, based on experience. Discounts on service, parts, and vehicles! Sick Leave accrued every week. We offer great benefits including Excellus medical insurance, Guardian dental insurance, and Davis vision insurance. We offer a reimbursement for qualifying out of pocket costs. We offer supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness. We offer both Traditional and Roth 401(k) plans with an employer match. We offer paid holidays. We have an Employee Assistance Program, available to our employees and their immediate family members free of charge. We are an Equal Opportunity Employer. Physical Requirements: The ability to lift and carry up to 20 pounds. The ability to regularly traverse areas throughout the dealership. The ability to sit or stand for extended periods of time. The ability to perform repetitive motion tasks such as typing on a keyboard, iPad, or writing on documents.

Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service. What You'll Do Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability Maintain clear communication between service advisors and technicians Monitor work progress to ensure on-time completion Update repair orders and manage workflow in the shop management system Help maintain a smooth, organized, and safe shop environment Assist with customer updates as needed What We're Looking For Experience in an automotive service environment (dispatching preferred) Strong organizational and multitasking skills Excellent communication and problem-solving abilities Ability to thrive in a fast-paced shop Basic computer skills; familiarity with shop software a plus A team player with a positive, professional attitude Why Work With Us? Competitive pay Health, dental, and vision benefits Paid time off and holidays Opportunities for career growth and training A supportive team and a well-organized shop How to Apply Send your resume to [email/contact info] or stop by [location] to apply in person!

Full-time Description The primary function of the Service Writer is to encode work orders with labor times and work performed as described by the technician. Proper completion and record keeping of work orders including copying, collating, and filing must also be performed daily. SUPERVISION Close Supervision - indicates that the employee is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training. PRIMARY DUTIES AND RESPONSIBILITIES Utilize electronic dealer management system and manufacturer's web-based software for inputting and recordkeeping. Transcribe and input all notes and descriptions of work performed on work orders. Input corresponding labor times to jobs performed. Encode corresponding labor operation times from manufacturer supplied guides. Make and collate any required copies of paperwork. File all work orders using existing records keeping standards. Follow all prescribed safety methods and perform work safely. OTHER DUTIES Aid in deliveries as needed as a Chase Driver. Perform other duties as assigned. EDUCATION / REQUIRED EXPERIENCE High school diploma or equivalent preferred NYS CDL, Class B driver license with Passenger Endorsement. No N, N1 or N2 restriction preferred. Minimum of NYS Class D license with clean driving record required. REQUIRED KNOWLEDGE / QUALIFICATIONS / SKILLS / ABILITIES Working knowledge of mechanical systems included on a medium/heavy duty bus. Working knowledge of electronic dealer management system and web-based management systems Ability to make good business decisions in accordance with established procedures and policies. Ability to understand oral and written instructions sufficiently, manage proper paperwork and answer customer inquiries. Ability to write and type sufficiently as required for all paperwork and record keeping tasks. Adequate and appropriate communication skills as required by customers, management, staff, and general public. Be safety conscious and demonstrate the ability to follow prescribed safety practices so as to prevent injuries to self and other employees. ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Manual dexterity as it corresponds to the needs of the job. Frequently lift and carry up to 25lbs. Frequently sit, stand and walk distances exceeding 100 yards. Occasionally bend/stoop, push/pull, twist, climb, balance, crouch, kneel, crawl, and reach to sufficiently inspect service vehicles. Repetitive Motion is required. This is not all inclusive. Other duties and responsibilities may be required from time to time. New York Bus Sales LLC. has the right to revise this at any time. This is not a contract for employment. In support of the Americans with Disabilities Act, this lists only those responsibilities and qualifications deemed essential to the position. We reserve the right to revise this at any time. This job description is not a contract for employment. Salary Description $19.00 to $26.00

Competitive Pay, Close to Home, Easy Application Process - Apply Today Department: Service Reports To: Service Manager or Location Manager Supervises: None Compensation & Benefits: Extremely Competitive Wages Paid Time Off Health Benefits Employee Discount 401k and more $40,000-$50,000/year based on experience Purpose: Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation within the dealership. Responsibilities: Fields internal and external customer inquiries to the Service Department Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Utilize Modern to assist with scheduling and communication with customers Maintain Service Department filing and records Knowledge of DSi and may be responsible for assisting in DSi for transportation Update customer profiles regarding equipment, hours, or other information from the customer work orders Responsible for other duties as assigned by your manager Requirements Experience, Education, Skills, and Knowledge: Basic knowledge of accounting practices and office procedures Strong customer service and communication skills in person and over the phone Ability to use standard desktop applications such as Microsoft Office and internet functions Ability to multitask in a fast-paced environment Ability to analyze and interpret internal reports General understanding of mechanical/technical terms is preferred High school diploma or equivalent experience LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. Salary Description $40,000-$50,000/year

Job Title: Automotive Service Dispatcher / Shop Foreman Company: Fox Toyota Subaru Employment Type: Full-Time Salary: $65,000 Annually About Us Fox Toyota Subaru is a well-established automotive service center dedicated to providing top-tier maintenance and repair services. We pride ourselves on quality workmanship, customer satisfaction, and a strong team environment. We are currently seeking an experienced Automotive Service Dispatcher / Foreman to join our leadership team. This position plays a crucial role in ensuring the shop runs efficiently and that all work is performed to high standards. Job Responsibilities Dispatch and Schedule Work Orders: Assign jobs to technicians based on skill level and workload to maximize efficiency and productivity. Oversee Shop Operations: Ensure daily workflow meets deadlines, monitor repair progress, and communicate any delays or changes to advisors and customers. Quality Control: Perform final checks on completed work to ensure repairs meet company and manufacturer standards. Technical Support: Assist technicians with diagnostics and repair strategies when necessary. Team Leadership: Mentor technicians, provide training as needed, and promote a positive and productive work environment. Inventory & Equipment Oversight: Monitor usage of parts and tools; ensure proper maintenance and care of shop equipment. Health & Safety Compliance: Enforce safety protocols and cleanliness in the service area. Requirements Proven experience as a dispatcher, shop foreman, or senior automotive technician Strong understanding of automotive repair and maintenance procedures Excellent organizational and leadership skills Strong problem-solving ability and attention to detail Ability to prioritize in a fast-paced environment Strong communication and interpersonal skills ASE certifications preferred Valid driver's license and a 3 year clean driving record Why Join Us? Full benefits - including paid vacation, sick, holiday. 401(k), and Supplemental insurance. Work with a supportive and experienced team Opportunity for advancement Ongoing training and certification support Competitive pay and benefits Modern, well-equipped facility

Serves as shift supervisor/dispatcher for Centralized Patient Transport on the Evening shift. Provides leadership, direction and support to the Central Transport staff to ensure compliance with all policies and procedures related to the transport of patients. Dispatches transporters for patient movement, ensuring the transportation team is performing to protocol, addressing concerns promptly, scheduling job assignments when and where necessary. Assists in the training of new members of the Transport team. Completes surveys with members of the clinical team and patients to ensure the Transport team is providing an excellent service, and promptly follows up on any concerns. The dispatcher will also be responsible for completing assessments to ensure all procedures are being followed. Transports patients following all policies and procedures when needed. The Central Transport Shift Supervisor/Dispatcher exemplifies the Upstate mission, vision and values and acts in accordance with Upstate policies and procedures. Minimum Qualifications: Associate's degree and 3 years of relevant experience or equivalent combination of education and experience plus excellent written/oral communication, organizational, and customer service and computer skills required. Preferred Qualifications: Relevant experience in a hospital or healthcare setting. Prior experience working with patient transport delivery systems and in a leadership or supervisory capacity strongly preferred. Work Days: Monday-Friday 3:00pm-11:30pm. Occasional coverage for other shifts may be required. Weekends and holidays may be required. Message to Applicants: Recruitment Office: Human Resources Department Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

The Service Writer acts as the liaison between customers and Runnings service department. They are responsible for understanding customer repair concerns, writing service orders, estimating costs and timelines, and ensuring customer satisfaction throughout the service process. Rate of Pay: $17.00-19.00 (Based on experience) Key Responsibilities: Greet customers and assess their service needs. Write detailed repair orders describing customer concerns and requested services. Provide accurate estimates for labor and parts. Schedule service appointments and coordinate with technicians. Communicate updates to customers regarding service progress. Review completed work with customers and explain charges. Handle customer complaints and resolve issues professionally. Maintain service records and documentation. Promote dealership services and upsell when appropriate. Qualifications: High school diploma or equivalent; technical training a plus. Prior experience in automotive service or customer service preferred. Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic understanding of vehicle systems and repair processes.

Job Description Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service. What You'll Do Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability Maintain clear communication between service advisors and technicians Monitor work progress to ensure on-time completion Update repair orders and manage workflow in the shop management system Help maintain a smooth, organized, and safe shop environment Assist with customer updates as needed What We're Looking For Experience in an automotive service environment (dispatching preferred) Strong organizational and multitasking skills Excellent communication and problem-solving abilities Ability to thrive in a fast-paced shop Basic computer skills; familiarity with shop software a plus A team player with a positive, professional attitude Why Work With Us? Competitive pay Health, dental, and vision benefits Paid time off and holidays Opportunities for career growth and training A supportive team and a well-organized shop How to Apply Send your resume to [email/contact info] or stop by [location] to apply in person!