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Service advisor jobs in Coconut Creek, FL - 2,075 jobs

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  • Customer Success Lead

    Volante Technologies 4.3company rating

    Service advisor job in Miami, FL

    About Us : Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and are growing fast-for the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Overview We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions. In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops. Requirements : 10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software. Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish. You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus. Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas. Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered). Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets: Maximize Client Value: Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence. Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region. Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables. Maximize Client Opportunity: Pipeline Generation: Contribute to the Americas Team Target of $8M in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit). Net Revenue Retention: Drive regional performance to achieve 115%+ NRR. Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts. Key Responsibilities Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate. High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews. Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team. Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture.
    $101k-150k yearly est. 2d ago
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  • Bilingual Generador de Prospectos en Tienda - Broward / Pembroke

    ARS-Rescue Rooter

    Service advisor job in Hollywood, FL

    Pay: $18.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Sunday through Thursday Part-time and full-time opportunities available Must be Bilingual Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insuraance Apply TODAY or call NOW to interview with our Retail Program Manager - 305-###-####. Responsibilities: Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest. Qualifications: What You Need: Outgoing personality and willingness to speak with shoppers Retail, kiosk, or sales experience preferred (not required) Ability to stand and walk during shift Weekend and some holiday availability Reliable transportation Clean, professional appearance to represent the ARS brand Must be at least 18 years old and pass a background check Attend weekly in-office meetings Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $20-30 hourly 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service advisor job in Tamarac, FL

    The salary range for this role is $14.00 to $14.75 per hour/annually*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.8 hourly 2d ago
  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Service advisor job in Boca Raton, FL

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 3d ago
  • Customer Service Representative

    Tempexperts

    Service advisor job in Doral, FL

    A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
    $22k-31k yearly est. 1d ago
  • Account Service Representative -Field Sales

    New Health Partners 4.1company rating

    Service advisor job in Doral, FL

    The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date
    $21k-28k yearly est. 5d ago
  • Express Service Advisor

    Weston Volvo Cars 3.8company rating

    Service advisor job in Davie, FL

    Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers! What We Offer: Carry over your vacation and personal days, based on previous experience and longevity Weekly pay Health, dental and vision insurance Continuous training programs Team and Individual bonuses based on CSI Sundays off for parts and service departments Responsibilities: Greet customers promptly Obtains customer and vehicle information Write up all items items as described by the customer Determine and recommend needed maintenance based on age, mileage, and vehicle history Prepare complete and accurate estimate of cost of repairs for labor and parts Establish follow-up time and communicate it to the customer Monitor the progress of each vehicle throughout the day, updating customers frequently Verifiy that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to the customers Qualifications: Bilingual Spanish speaking candidates preferred Knowledge of automobiles Positive attitude High volume mentality CSI focused
    $46k-75k yearly est. Auto-Apply 60d+ ago
  • Customer Retention Specialist - ACA Health Insurance (Licensed)

    Better Health Plans

    Service advisor job in Deerfield Beach, FL

    Job Title Customer Retention Specialist - ACA Health Insurance (Licensed) We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year. Join a fun, high-energy working environment! You must hold an active Health Insurance License to be considered for this position. Key Responsibilities Policyholder Retention & Support Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention. Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget. Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business. Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice. Enrollment & Renewal Assistance Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods. Verify and update customer information to maintain accurate records (income, household size, contact details, etc.). Help members understand important deadlines and the impact of changes on their coverage and subsidies. Compliance & Documentation Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications. Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system. Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies. Collaboration & Performance Work closely with sales, service, and operations teams to ensure a smooth customer experience. Meet or exceed retention, call quality, and productivity targets. Provide feedback and insights on customer trends, common issues, and opportunities for process improvement. Qualifications Required Active Health Insurance Producer License in [State] (or ability to obtain prior to start date). 1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services. Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly. Strong verbal and written communication skills, with a professional and empathetic phone presence. Ability to explain complex information in simple, clear language. Comfortable working with call metrics, KPIs, and performance goals. Proficiency with basic computer applications and CRM or agency management systems. Preferred Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace. Experience in a call center or high-volume customer contact environment. Bilingual (e.g., English/Spanish) a strong plus. Core Competencies Customer Focus: Genuinely cares about helping people maintain appropriate coverage. Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured. Detail-Oriented: Accurate with data entry, documentation, and compliance steps. Problem-Solving: Quickly identifies issues and offers practical solutions. Resilience: Stays positive and professional when dealing with upset or anxious customers. Team Player: Collaborates well with colleagues and supports team goals. Work Environment & Schedule Monday - Friday 9am - 6pm Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment. Pay Base of $700 week + commission. $1000+ per week.
    $700 weekly Auto-Apply 44d ago
  • Customer Service Associate - Full-Time

    Rana Furniture 4.1company rating

    Service advisor job in Miami, FL

    Full Commission.Furniture 5% Mattress 7% Protections 16 % Accessories 10%Basic pay during training period.BenefitsHealth Benefit. Special Discount Policy. Paid Paternity leave. Paid Vacation. Paid life insurance. Opportunities for Advancement.Company OverviewRana Furniture has been in the furniture business for 20 years providing customers with great style quality home furniture for every room at affordable prices. From bedroom furniture and mattresses for children and adults, as well as dining room, living room, accessories, and so much more, customers always find the selection and service they deserve. We look for the most fashionable product deals around the world because we believe that everyone deserves a beautifully furnished home. Do you want a job that guarantee a base income, but not limit your annual income? Do you enjoy helping customers find what they need to furnish their space? If so, we would love to have you in our team!Rana Furniture Sales Associate assist customers ascertaining their furniture, mattresses and accessories needs, as well as offering a wide variety of services to enhance the shopping experience.As a Rana Furniture Sales Associate, you'll be asked to:Follow-through with customers purchases and provide excellent after the sales service. Process complete and accurate sales orders assist customers with payments for purchase. Meet individual sales goals and contribute to the stores overall sales goals. Maintain a positive working relationship with all sales associate and management. Use your time well, even when not serving customers Performing various duties as directed by store Manager. Develop positive customer relationships.Job Requirements Previous retail/customer service experience Stellar problem-solving skills Must be able to work weekends Ability to listen carefully and actively Computer Literate. High School Education or equivalent Bilingual English/Spanish; additional languages are a Pluss PI93720dc1593e-31181-37952197 RequiredPreferredJob Industries Other
    $24k-30k yearly est. 5d ago
  • Customer Retention/Billing Specialist

    Bob Wylin-State Farm Agency

    Service advisor job in Boca Raton, FL

    Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 18d ago
  • Customer Service

    Sweet Sensations of Doral Beach

    Service advisor job in Doral, FL

    Hiring all positions, P/T, F/T, Assistant Managers, Managers Responsibilities Welcome guests as they arrive at the store and provide them with information about our products and/or services Serve homemade ice cream and all other luxurious items we offer Take Payment in exchange of item sold Bag, box, and wrap purchased items Identify prices of goods using memory or scanner Complete transactions on the cash register and provide customers with the total bill, receipts and change Process credit card payments Perform duties of customer service representative Assist in stocking shelves, rotating merchandise, and marking prices Productionmake waffle cones, cookies, brownies, apples, cotton candy Clean work area to maintain a tidy work environment Respond to all complaints in a friendly and professional manner
    $26k-34k yearly est. 60d+ ago
  • Service Writer - Advisor

    Sawgrass Ford

    Service advisor job in Sunrise, FL

    The Service Writer is the dealership's first-line customer relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative activities. SPECIAL RESPONSIBILITIES: Customer Relations Maintain a high level of grooming, hygiene and uniform appearance. Conduct all business with sincerity, honesty and genuine concern for customers. Promptly meet and greet service customers in a friendly and courteous manner. Listen to customer's reason (s) for bringing their vehicle to the Service Department. Offer logical diagnostic services or repairs to satisfy customer's concerns. Provide accurate estimates for all the services or repairs recommended. Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems. Make policy adjustments within the guidelines and budgets established by management. Personally turnover to the Service Manager or other designated management representatives customers with complaints that cannot be satisfied at the Service Writer level. Answer incoming telephone calls promptly, courteously, and make ever effort to satisfy the caller's inquiry. Service Sales Sell the proper repairs and/or services responsible to customer's perceived needs. Present a Service Menu of recommended maintenance services to every service customer. Make a genuine effort to sell the maintenance services due on every service customer's vehicle. Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide. Give every customer an accurate estimate at same time the repair order is initially written. Obtain the customer's written approval on all repair offers at the time of the write-up or when closing additional add-on sales. Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership. Meet or exceed sales objectives set by management. Administration Properly, thoroughly open repair orders for the categories or work designated by management. Maintain a Service Scheduling Form (route sheet) on a thorough, accurate, and continuous basis. Properly document repair order changes. Carefully inspect every finished repair order for proper completion, pricing accuracy and legibility. Document flat rate time or other required time-keeping according to the Service Department and/or manufacturer's procedures. Maintain a record of carryover vehicles. Maintain a record a special order parts status. Perform other specific administrative functions as directed by service management,. Communication Provide additional vehicle problem/complaint information to the technical staff as needed. Maintain communications with the technical staff regarding job status changes. Remain continuously posted on the shop's work load to determine the kind of work the shop can quickly accommodate. Inform the Sales Manager of potential new vehicle sales customers. Confirm service appointments by telephone the day before the customer's scheduled arrival. Contact service customers when their vehicle's work is finished. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers. The duties, requirements and performance specifications outlined in the job description are subject to change without notice.
    $32k-51k yearly est. 2d ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    Service advisor job in Boca Raton, FL

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $25k-32k yearly est. 18d ago
  • Service Dispatcher

    Engineered Air 3.5company rating

    Service advisor job in Pompano Beach, FL

    The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits Medical Insurance Dental Insurance 401K retirement Competitive Compensation Year-Round Work Drug Free Workplace Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians. Maintaining a working relationship with account's to build the customer base. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager. Performing related staff-level duties as directed by the Department Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field. Basic knowledge of HVACR technology is a plus. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $19.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $16-19 hourly Auto-Apply 60d+ ago
  • Aerospace MRO Customer Service

    Terrelonge Staffing

    Service advisor job in North Miami, FL

    Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.
    $27k-36k yearly est. 60d+ ago
  • Customer Service Dispatcher

    Docs Plumbing

    Service advisor job in Oakland Park, FL

    Are you looking for an exciting opportunity to join a high-performance and forward-thinking organization? We are currently seeking a full-time Customer Service Dispatcher to join our energetic team at Docs Plumbing in Fort Lauderdale, FL. WHY SHOULD YOU JOIN US? What do we offer to really ensure that you have a thriving, successful career? This position offers a competitive pay rate of $18-$22 an hour, depending on your experience. You will be given great benefits such as health, dental, Aflac, life insurance, and a simple IRA. Join us today! WHO ARE WE? At Docs Plumbing, we're more than just plumbers; we're problem solvers and community builders. For nearly six decades, our family-owned company has been synonymous with reliability, integrity, and top-quality service. Our mission is simple: to ensure every customer's plumbing system runs smoothly. We value our employees as an essential part of our extended family, fostering a culture of support and growth. WHAT ARE THE HOURS? You will work from 7:30 am to 4:30 pm. WHAT DOES YOUR DAY ENTAIL? You will be responsible for answering incoming calls from our valued customers and providing them with exceptional service and support. Your role will involve dispatching our skilled technicians to various job sites, ensuring they arrive promptly and equipped with the necessary tools and equipment. Additionally, you will be responsible for reviewing and going over service tickets, ensuring that all information is accurate and complete before assigning tasks to our technicians. IS THIS THE PERFECT OPPORTUNITY FOR YOU? REQUIRED: Dependability and being polite on the phone Must be able to provide friendly customer service PREFERRED: Excellent organizational and time management skills Analytical and problem-solving abilities Written and verbal communication skills Computer literacy If you think this job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
    $18-22 hourly 6d ago
  • Service Dispatcher/Admin

    Fastech-Fueling and Service Technologies, Inc. 3.4company rating

    Service advisor job in Hialeah, FL

    Requirements Required Experience: Tech-savvy with knowledge of relevant methods (CAD) Ability to handle HIGH STRESS and HIGH VOLUME is a MUST! Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma or equivalent required Work Environment: This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular). Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work: This is a full-time position, M/F. Travel: No travel is expected for this position. Required Education and Experience: • High school diploma or GED required. • Two years of previous experience preferred. EEO Statement As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply. We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more. To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
    $25k-32k yearly est. 5d ago
  • SERVICE DISPATCHER

    h Gregory 1 Inc.

    Service advisor job in West Palm Beach, FL

    Duties include assisting customers on the phone and through email, as well as assisting with the administrative needs and operations of the Service Department. Qualified candidates will have strong organizational skills with the ability to communicate with our customers and team in a positive manner. This is a high volume, fast-paced position where the ideal candidate will be accustomed to working in high pressure jobs. Daily duties include but not limited to: Recording of vendor and sublet invoices, categorizing to appropriate repair order or cost category Receiving of parts inventory and stocking of parts Assisting customers on the phone and through email with their various service needs Writing Repair Orders, scheduling service appointments, billing and electronic filing Communicating with customers on the status of their repair or service, including ready to pick uP Qualifications: Ability to work in a fast paced team environment is essential Strong interpersonal and communication skills General understanding and interest in automotive dealership operations Ability to understand what customers are looking for and communicate effectively with them Excellent time management and organizational skills in order to keep up with a demanding schedule Experience in customer facing administrative roles with a high attention to detail and organization WHAT WE OFFER: 401(k) Dental insurance Health insurance Vision insurance Paid Time Off Paid Group Term Life Insurance Supplemental Personal Accident Insurance SCHEDULE: 8-hour shift Weekend availability LICENSES: Must maintain a valid in-state Driver's License and be considered insurable with the dealerships insurance policy. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sit and/or stand interchangeably throughout the day. Sit and/or stand for long periods at a time. Use hands, fingers and arms continually, frequently and throughout the day. Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day. Pick-up, lift and carry items that may exceed 50 pounds. Operate and drive vehicles or equipment in a safe manner. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Customer service/Dispatcher in a busy plumbing company

    Cb 4.2company rating

    Service advisor job in West Palm Beach, FL

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Holiday Pay Job SummaryWe are seeking a professional and skilled Dispatcher to join our team in a fast paced plumbing service company. In this role, you will be answering multiple hone lines, scheduling service calls for customers, dealing with our service technicians out in the filed. Must be knowledgeable of permitting for building departments in our area. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Receive inbound calls Collect and document information from callers Prioritize calls according to the level of urgency Schedule service calls on our dispatching platform Collections for Account Receivables Tracking of our service technicians Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Able to handle multiple phone lines Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Bilingual Generador de Prospectos en Tienda - Kendall

    ARS-Rescue Rooter

    Service advisor job in Miami, FL

    Pay: $18.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Sunday through Thursday Part-time and full-time opportunities available Must be Bilingual Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insuraance Apply TODAY or call NOW to interview with our Retail Program Manager - 305-###-####. Responsibilities: Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest. Qualifications: What You Need: Outgoing personality and willingness to speak with shoppers Retail, kiosk, or sales experience preferred (not required) Ability to stand and walk during shift Weekend and some holiday availability Reliable transportation Clean, professional appearance to represent the ARS brand Must be at least 18 years old and pass a background check Attend weekly in-office meetings Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $20-30 hourly 1d ago

Learn more about service advisor jobs

How much does a service advisor earn in Coconut Creek, FL?

The average service advisor in Coconut Creek, FL earns between $28,000 and $83,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Coconut Creek, FL

$48,000

What are the biggest employers of Service Advisors in Coconut Creek, FL?

The biggest employers of Service Advisors in Coconut Creek, FL are:
  1. CITY Furniture
  2. Lou Bachrodt Chevy
  3. Meineke Car Care
  4. BMS Management, Inc.
  5. AutoNation
  6. WESCO Distribution
  7. Ed Morse Automotive Group
  8. Lithia & Driveway
  9. Sun Auto Tire and Service
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