Service advisor jobs in College Station, TX - 192 jobs
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Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Service advisor job in College Station, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
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Customer Service Team Member
McAlister's Deli
Service advisor job in College Station, TX
We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Want to learn more? Watch our video! (****************************
Our Mission: Put people at the heart of everything we do
Our Values: Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement
Hourly Pay Rate: $9.00 - $15.50 / per hour
About the Hourly Team Member position:
Be prepared to smile!Happy team members make for happy customers
Ditch the outdated uniform! Our hourly team members wear jeans and t-shirts
Were a no grease zone! You wont go home smelling like an old French fry. Our work environment is clean and safe
This job is fun and flexible!Youve got a life outside of work and we want you to live it fully
Talk about great benefits! We offer medical, dental, vision insurance.* Tuition reimbursement, 401(k) with an employer match, performance-basedpay and meal discounts!
Get ready to learn and grow!Wantto advance in your career? Wecant wait to help you do just that
Same day pay available!
Job Requirements:
Greet and interact with guests
Sell, serve and prepare our deliciousmenu items
Prepare the restaurant to be a welcoming environment for each and every guest
* Must satisfy one year of service and meet ACA eligibility requirements
The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Required
Preferred
Job Industries
Food & Restaurant
$9-15.5 hourly 1d ago
Spanish Bilingual Service Consultant
Wayfair 4.4
Service advisor job in Bryan, TX
Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:
Wayfair, an online destination for all things home
Joss & Main, where beautiful furniture and finds meet irresistible savings
AllModern, a go-to online source making modern design more accessible
DwellStudio, a design house with a decidedly modern vibe
Birch Lane, a collection of classic furnishings and timeless home decor
Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Job Description
Key Job Duties:
Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
Project a professional company image through phone and email interactions.
Recognize, document, and alert supervisors of trends in customer calls.
Uphold high customer service standards.
Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications
Requirements:
Bachelor's Degree preferred and/or equivalent customer service experience
Must speak fluent Spanish
Excellent communication and relationship building skills.
Passion for helping customers.
Desire to make Customer Service a career.
Service experience, preferably in a call center.
A successful track record working in a high volume environment.
Strong desire to be part of a team achieving personal and company financial goals.
Able to solve problems by thinking analytically and creatively.
Familiar with the latest e-commerce trends.
Regular and reliable attendance is an essential function of this position.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$52k-63k yearly est. 60d+ ago
Service Advisor
Lithia & Driveway
Service advisor job in Bryan, TX
Dealership:L0173 Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College StationLithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous ServiceAdvisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$40k-71k yearly est. Auto-Apply 12d ago
Service Advisor
CS Ford Lincoln, LLC
Service advisor job in College Station, TX
Job DescriptionDescription:
Working as a ServiceAdvisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.
ServiceAdvisors should greet every customer with a smile, because let's face it, no one likes to take their car in.
Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish).
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Serves as the primary point of contact for service and repair matters
Attends all staff meetings, trainings, and educational classes as required
Helps educate/train new staff members
Performs other duties as assigned
Requirements:
Qualifications
High school diploma or GED preferred
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
Broad scope of automotive mechanical/electrical knowledge
Excellent customer service focus
Neat, clean, and professional appearance
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Can drive both automatic and standard-transmission vehicles
Basic computer and internet skills
Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Nissan of New Braunfels Nissan of New Braunfels
Benefits
Group benefits package (Medical, Dental, Life Insurance)
401(K) with Company Match
Paid Vacation
Direct Deposit
Employee Assistance Program
Excellent Advancement Opportunities
Free Parking
$40k-71k yearly est. 24d ago
Service Advisor
Meineke-2478
Service advisor job in College Station, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a ServiceAdvisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing serviceadvisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or serviceadvisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$40k-71k yearly est. 29d ago
Field Service Dispatcher
Reynolds and Reynolds Company 4.3
Service advisor job in College Station, TX
":"As a Field Service Dispatcher, you will be responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. You will handle a high volume of calls from customers, technicians, and other Reynolds and Reynolds personnel who are reporting hardware problems with customer-owned equipment.
Excellent verbal communication skills and the ability to interact well with others both in person and over the phone are essential for success in this role.
In addition, you will take parts and supply orders for all of our affiliate companies.
This full-time position will also include ongoing departmental projects that may involve duties such as scanning and filing important customer paperwork and auditing parts and equipment orders.
All Dispatchers have paid, on-call responsibilities after normal business hours.
On-call duty is approximately one week per month.
","job_category":"Customer Service","job_state":"TX","job_title":"Field Service Dispatcher","date":"2026-01-13","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Ability to work Monday-Friday 9:00am-6:00pm~^~High School diploma~^~Detail oriented and ability to multi-task~^~Bilingual is a plus~^~Experience with Microsoft Word and Excel~^~Ability to be on an on-call rotation","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off.
At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$29k-35k yearly est. 15d ago
Automotive Service Advisor
Allen Honda
Service advisor job in College Station, TX
Join Allen Honda as an Automotive ServiceAdvisor! Location: College Station, TX | Zip: 77840 Allen Honda has been family-owned and operated since 1954, and we're proud to serve the Bryan/College Station community from our state-of-the-art facility. We're expanding our Service Department and looking for a ServiceAdvisor who loves helping people and creating positive experiences! Why Allen Honda?
Competitive Pay
401(K) Plan - Secure your future.
Medical, Dental & Vision Coverage - We care about your health.
Paid Vacation & Holidays - Enjoy the time you deserve.
Opportunities for Advancement - We promote from within!
Constant Training & Development - Stay ahead in a changing market.
What You'll Do
Oversee service orders and workflow in the Drive Lane.
Ensure customers receive prompt, courteous, and effective service.
Provide concierge support for all owner inquiries.
Distribute work efficiently among technicians.
Answer technical questions about vehicle problems, warranties, and repairs.
Maintain high Customer Success Index standards.
What We're Looking For
Organized and friendly personality.
Strong communication and time management skills.
Ability to manage others and work independently.
Professional appearance and positive attitude.
Clean driving record and valid driver's license.
Why You'll Love It Here We offer a fast-paced, team-oriented environment where your skills matter. If you're ready to start a career with growth potential, great benefits, and the chance to make a real impact, Allen Honda is the place for you! Apply Today!
****************************************
Follow us on Facebook & Instagram @AllenHonda
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$44k-59k yearly est. Auto-Apply 1d ago
Service Advisor
EAG Automotive
Service advisor job in Navasota, TX
ServiceAdvisor - Automotive
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Health, Dental, Vision and Paid Time Off.
About us
For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
$40k-71k yearly est. 60d+ ago
Service Writer
Wctractor
Service advisor job in Bryan, TX
Who We Are
WCTractor is a long-established equipment dealership with locations across Texas. Since 1939, our reputation has been built on expertise, integrity, and doing right by our customers. When you join WCTractor, you're working alongside experienced leaders who set the standard in the equipment industry.
This role is not entry-level and not retail-based customer service. We're looking for professionals who understand equipment, value precision, and can confidently manage service conversations with customers who depend on their machines to make a living.
The Role
As a Service Writer, you are the critical link between our customers and our service department. You translate customer concerns into actionable service plans, manage repair workflows, and ensure clear, accurate communication from intake to completion.
This position requires strong judgment, technical understanding, and the ability to manage multiple service priorities without dropping the ball.
Key Responsibilities
Build and maintain long-term customer relationships through professional, proactive service coordination
Create accurate repair estimates by identifying required parts, labor, and technician time
Schedule work efficiently based on technician skillsets, shop capacity, and customer needs
Clearly communicate costs, timelines, repairs, and service updates to customers and internal teams
Translate customer descriptions of equipment issues into clear technical direction for Service Technicians
Maintain detailed customer, equipment, and service records
Verify warranty coverage and insurance information when applicable
Monitor service status, follow up with customers, and coordinate future scheduled maintenance
Qualifications
What We're Looking For
This role is best suited for candidates with equipment or mechanical service experience, not general retail or counter service backgrounds.
Minimum Qualifications
High school diploma or equivalent
Prior experience in a service writing, service advising, equipment service, or mechanical service coordination role preferred
Working knowledge of agricultural, construction, lawn & garden, or utility equipment
Strong computer skills and comfort using service management systems
Exceptional communication skills-both written and verbal
Highly organized with strong attention to detail
Ability to understand technical issues and explain them clearly to non-technical customers
You will thrive here if you:
Are comfortable discussing parts, labor, and repair timelines with confidence
Can manage multiple service orders without losing accuracy
Take ownership of customer satisfaction from start to finish
Prefer a professional, operational environment over fast-paced retail transactions
Why WCTractor
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, while reflecting honesty, integrity, and Christian values in all we do.
Founded in 1939 as a Ford tractor dealership in Brenham, Texas, WCTractor has grown to 15 locations statewide through strong local ownership and long-term relationships. Our continued success is rooted in experienced people who take pride in their work.
WCTractor is an equal opportunity employer and supports workforce diversity.
$33k-54k yearly est. 15d ago
Service Advisor
Fun Town RV 4.2
Service advisor job in Giddings, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The ServiceAdvisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The ServiceAdvisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a serviceadvisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$38k-51k yearly est. Auto-Apply 60d+ ago
Service Advisor
Pmg Auto Sales 4.1
Service advisor job in Huntsville, TX
Huntsville Toyota is looking for motivated and caring individuals who would like to start a stable career as a ServiceAdvisor. ServiceAdvisors are given the best tools to deliver quality results - training, technology, and support. As a ServiceAdvisor, you will be frequently called a “Care Consultant” because you care!
Our automotive group, Purdy Group, believes and thrives on the values of Fun, Care, and Accountability. You are entering into a field that requires a high level of integrity and character. An Advisor at Purdy Group wants to provide exceptional service. If integrity, compassion, and a desire to learn sounds like you, then a serviceadvisor role might be in your future.
What you'll do:
• Listens to each client and clearly articulates information on the repair order
• Ascertains the needs of clients, collecting information necessary for service or repair diagnosis
• Presents a menu of recommended maintenance and additional services to every client
• Writes Repair Orders, detailing problems and pertinent information, and secure clients' signature for authorization of repair or service
• Communicates to clients the current status of a repair order
• Inspects quality of vehicles following repairs of service to verify that all authorized work is performed properly
• Maintains a record of status of special-order parts
• Maintains required Customer Satisfaction Index (CSI) rating in accordance with dealership standards
• Maintains required hours per repair order (HPR) in accordance with dealership standards
• Attends weekly department meetings
What we offer:
• Unlimited earning potential - production based pay
• Monthly performance bonuses
• Medical, Dental, & Vision insurance plans
• 401(k) with company-match
• Paid-time-off (PTO)
Qualifications
What we're looking for:
• Reliable, compassionate, and motivated
• Desire to continuously develop and learn
• Customer service Experience (Preferred)
• Bilingual (A plus)
• Automotive experience (not required)
• High School Diploma or General Education Experience (GED) (Required)
• Valid Texas driver's license with a good driving record
• Pass Pre-Employment drug screening
• Pass Background Check
$35k-48k yearly est. 2d ago
AUTOMOTIVE SERVICE ADVISOR
WHAC Incorporated
Service advisor job in Caldwell, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Wilde Auto Plus is a leading automotive service provider dedicated to delivering exceptional service and quality to our customers. We pride ourselves on creating a positive and collaborative work environment for our team.
We are seeking an experienced and motivated Automotive ServiceAdvisor to join our team. The ideal candidate will serve as the primary point of contact for our customers, ensuring their service experience is seamless and satisfactory.
Key Responsibilities:
* Greet customers and assist them in identifying their automotive service needs.
* Provide clear, detailed explanations of service recommendations and repairs.
* Schedule service appointments and manage the service department workflow.
* Communicate with technicians to ensure accurate diagnosis and repair of vehicles.
* Prepare and present service estimates to customers.
* Handle customer inquiries and resolve any issues or concerns.
* Maintain customer records and follow up on services provided.
* Promote additional services and products when appropriate.
Qualifications:
* High school diploma or equivalent
* Proven experience as a ServiceAdvisor or in a similar role
* Excellent communication
* Customer-focused with a commitment to providing exceptional service.
* Ability to work in a fast-paced environment and manage multiple tasks.
$44k-59k yearly est. 27d ago
ASM/Service Writer - Automotive Dealership
Hiring Winners
Service advisor job in Brenham, TX
Job Description
ASM/Service Writer - Automotive Dealership
We are seeking a dedicated and customer-focused ASM (Assistant Service Manager)/Service Writer to join our service team. This role bridges the gap between customers and the service department, ensuring excellent customer service and efficient workflow management.
Key Responsibilities
Act as the primary point of contact for customers, addressing inquiries and concerns regarding vehicle service.
Schedule service appointments and maintain an organized workflow for the service department.
Accurately document customer concerns, vehicle issues, and required services in repair orders.
Communicate effectively with technicians to ensure accurate diagnosis and timely service completion.
Provide detailed estimates of service costs and obtain customer authorization for repairs.
Keep customers updated on service progress, any additional recommended repairs, and timeline changes.
Review completed work orders and explain services performed to customers at the time of vehicle pickup.
Promote and upsell recommended maintenance services to enhance customer satisfaction and dealership profitability.
Assist in maintaining a clean, organized, and professional service area.
Requirements
Previous experience as a Service Writer, ASM, or similar role in an automotive service environment.
Strong understanding of vehicle maintenance and repair processes.
Excellent communication and customer service skills with the ability to explain technical details in a clear manner.
Proficiency in dealership management systems and service scheduling software.
Ability to multitask, prioritize, and maintain composure in a fast-paced environment.
High school diploma or equivalent; additional technical certifications are a plus.
Join our team and contribute to delivering exceptional automotive service experiences!
$37k-54k yearly est. 16d ago
Customer Service Associate II
Texas A&M International University 4.0
Service advisor job in College Station, TX
Job Title
Customer Service Associate II
Agency
Texas A&M Agrilife Extension Service
Department
Soil & Crop Sciences
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
Works under general supervision, supervises daily service area activities and provides customer support to a service area. The Customer Service Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements
and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and
attention to documented service laboratory's standard operating procedures and agency policies.
Responsibilities:
- Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and
developing client invoices/statements and reports.
- Provide first person contact with visiting clients and offer limited client phone support.
-Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR
spectrophotometers for non-destructive forage/plant tissue analyses.
-Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation.
-Greets customers and responds to difficult customer inquiries and complaints.
-Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
-Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
-Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments.
-Other duties as required.
Required Education and Experience:
-High school diploma or equivalent combination of education and experience.
-Three years of related experience.
Required Knowledge, Skills and Abilities:
-Knowledge of word processing, spreadsheet, and database applications.
-Strong verbal and written communication skills.
-Strong customer service skills and detail-oriented.
-Ability to type accurately and use Word, and Excel documents.
-Ability to multitask and work cooperatively with others.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$25k-29k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor
Nationwide Southwest
Service advisor job in Caldwell, TX
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Wilde Auto Plus is a leading automotive service provider dedicated to delivering exceptional service and quality to our customers. We pride ourselves on creating a positive and collaborative work environment for our team.
We are seeking an experienced and motivated Automotive ServiceAdvisor to join our team. The ideal candidate will serve as the primary point of contact for our customers, ensuring their service experience is seamless and satisfactory.
Key Responsibilities:
* Greet customers and assist them in identifying their automotive service needs.
* Provide clear, detailed explanations of service recommendations and repairs.
* Schedule service appointments and manage the service department workflow.
* Communicate with technicians to ensure accurate diagnosis and repair of vehicles.
* Prepare and present service estimates to customers.
* Handle customer inquiries and resolve any issues or concerns.
* Maintain customer records and follow up on services provided.
* Promote additional services and products when appropriate.
Qualifications:
* High school diploma or equivalent
* Proven experience as a ServiceAdvisor or in a similar role
* Excellent communication
* Customer-focused with a commitment to providing exceptional service.
* Ability to work in a fast-paced environment and manage multiple tasks. Compensation: $15.00 per week
Family-owned and operated since 1938. Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
$15 hourly Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Service advisor job in Rockdale, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Spanish Bilingual Service Consultant
Wayfair 4.4
Service advisor job in Bryan, TX
Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings
AllModern, a go-to online source making modern design more accessible
DwellStudio, a design house with a decidedly modern vibe
Birch Lane, a collection of classic furnishings and timeless home decor
Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe,
the company employs more than 5,600 people
.
Job Description
Key Job Duties:
Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process.
Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate.
Project a professional company image through phone and email interactions.
Recognize, document, and alert supervisors of trends in customer calls.
Uphold high customer service standards.
Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates.
Qualifications
Requirements:
Bachelor's Degree preferred and/or equivalent customer service experience
Must speak fluent Spanish
Excellent communication and relationship building skills.
Passion for helping customers.
Desire to make Customer Service a career.
Service experience, preferably in a call center.
A successful track record working in a high volume environment.
Strong desire to be part of a team achieving personal and company financial goals.
Able to solve problems by thinking analytically and creatively.
Familiar with the latest e-commerce trends.
Regular and reliable attendance is an essential function of this position.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$52k-63k yearly est. 1d ago
Service Advisor
CS Ford Lincoln
Service advisor job in College Station, TX
Working as a ServiceAdvisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.
ServiceAdvisors should greet every customer with a smile, because let's face it, no one likes to take their car in.
Advisors are there to explain what repairs are needed and what repairs and maintenance are recommended and he/she clearly communicates these in a timely manner. Technicians talk shop, but Advisors talk in language the customer can understand (in English or Spanish).
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Serves as the primary point of contact for service and repair matters
Attends all staff meetings, trainings, and educational classes as required
Helps educate/train new staff members
Performs other duties as assigned
Requirements
Qualifications
High school diploma or GED preferred
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
Broad scope of automotive mechanical/electrical knowledge
Excellent customer service focus
Neat, clean, and professional appearance
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Can drive both automatic and standard-transmission vehicles
Basic computer and internet skills
Keating Auto Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Keating Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Nissan of New Braunfels Nissan of New Braunfels
Benefits
Group benefits package (Medical, Dental, Life Insurance)
401(K) with Company Match
Paid Vacation
Direct Deposit
Employee Assistance Program
Excellent Advancement Opportunities
Free Parking
$40k-71k yearly est. 60d+ ago
Service Writer
Wctractor
Service advisor job in Bryan, TX
Who We Are WCTractor is a long-established equipment dealership with locations across Texas. Since 1939, our reputation has been built on expertise, integrity, and doing right by our customers. When you join WCTractor, you're working alongside experienced leaders who set the standard in the equipment industry.
This role is not entry-level and not retail-based customer service. We're looking for professionals who understand equipment, value precision, and can confidently manage service conversations with customers who depend on their machines to make a living.
The Role
As a Service Writer, you are the critical link between our customers and our service department. You translate customer concerns into actionable service plans, manage repair workflows, and ensure clear, accurate communication from intake to completion.
This position requires strong judgment, technical understanding, and the ability to manage multiple service priorities without dropping the ball.
Key Responsibilities
* Build and maintain long-term customer relationships through professional, proactive service coordination
* Create accurate repair estimates by identifying required parts, labor, and technician time
* Schedule work efficiently based on technician skillsets, shop capacity, and customer needs
* Clearly communicate costs, timelines, repairs, and service updates to customers and internal teams
* Translate customer descriptions of equipment issues into clear technical direction for Service Technicians
* Maintain detailed customer, equipment, and service records
* Verify warranty coverage and insurance information when applicable
* Monitor service status, follow up with customers, and coordinate future scheduled maintenance
How much does a service advisor earn in College Station, TX?
The average service advisor in College Station, TX earns between $31,000 and $92,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in College Station, TX
$54,000
What are the biggest employers of Service Advisors in College Station, TX?
The biggest employers of Service Advisors in College Station, TX are: