Customer Accounts Advisor
Service advisor job in Columbia, SC
Hiring Range Minimum to Maximum: $12.75 - $13.50
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Customs Brokerage Specialist
Service advisor job in Columbia, SC
Job title: Customs Brokerage Specialist
DHL Global Forwarding
manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at *******************************************
We have an outstanding career opportunity for a
Customs Brokerage Specialist
in our
Columbia, SC facility.
In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!
Key Responsibilities:
Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents.
Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance.
Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment
Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance.
Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed.
Risk Management: Identify and assess potential customs compliance risks, and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues.
Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs.
Skills and Qualifications:
Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred
Proficiency in all Microsoft Office Products including Word, Excel and PowerPoint
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues.
Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners.
High School diploma or GED required.
Ability to work under pressure and meet tight deadlines in a fast-paced environment.
Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Pay Range: $15.86 - $21.15/hr.+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
On-site Customer Service Rep - FT Nights - $17/hr.
Service advisor job in Sumter, SC
Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
Join Foundever's night shift. Work while the world sleeps with quiet nights, calm commutes, and your days are wide open.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Location: Must reside in Sumter, SC, or within commuting distance
Night Shift: Seeking Night Owls for overnight shifts.
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Customer Service Representative
Service advisor job in Sumter, SC
SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment.
The positions are located in our Sumter, SC location.
Description:
Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities:
Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems
Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources
Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary
Receive/send all customer drawings, maintain due dates current in system
High level product and process knowledge to answer internal/external customer queries
Other responsibilities as assigned or required.
Skills and Requirments:
A results-oriented individual who thrives working in a fast-paced environment
3+ years of Customer Service experience working in a Manufacturing environment
Experience with Microsoft Office - Outlook, Word, Excel
A results-oriented individual who thrives working in a fast-paced environment
Works well in a team environment to honor SafeRack's Customer 1st Philosophy
Strong written and verbal communication skills
Ability to problem-solve while following process guidelines
Benefits include:
Health, Dental and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Accident Insurance Plan
Critical Illness Insurance
Short-Term & Long-Term Disability
Life Insurance
Employee Assistance Program (EAP)
LegalShield Plan
IDShield Plan
Pet Insurance
401(k) Plan with company match
Tuition Reimbursement
Paid Time Off
Weekly pay
Equal Opportunity Employer Veterans/Disabled
Customer Experience Consultant - 100% Commission (TSG-20251204-067)
Service advisor job in Columbia, SC
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Ford Service Advisor
Service advisor job in Columbia, SC
Job Description
Classic Ford Lincoln - Columbia is currently offering an exciting career opportunity as a Ford Service Advisor. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth and efficient operation of our service department. This is an excellent chance for individuals who are passionate about the automotive industry and enjoy working in a fast-paced environment.
As a Ford Service Advisor, your primary responsibility will be to assist customers with their automotive service needs. This includes greeting customers, identifying their concerns, and documenting relevant information. You will also be responsible for coordinating service appointments, providing cost estimates, and keeping customers informed about the progress of their vehicle repairs.
To excel in this role, you must have excellent communication and interpersonal skills. You will need to be able to effectively explain technical information to customers in a clear and friendly manner. Additionally, strong organizational skills are essential, as you will be responsible for managing multiple tasks simultaneously.
The ideal candidate for this position will have previous experience in a customer service role, preferably within the automotive industry. A strong knowledge of automotive components and systems is also highly desirable. Additionally, familiarity with computer software and systems used in service departments is a plus.
Classic Ford Lincoln - Columbia offers a competitive compensation package for this position, with a salary ranging from $60,000 to $85,000 per year. Benefits include health insurance, retirement plans, paid time off, and employee discounts on vehicle purchases and services. As a member of our team, you will also have access to ongoing training and development opportunities to enhance your skills and knowledge.
Classic Ford Lincoln - Columbia is a leading automotive dealership located in Columbia, South Carolina. With a commitment to providing exceptional customer service and a wide selection of new and used vehicles, we have built a strong reputation in our community. Our dedicated team of professionals is passionate about helping customers find the perfect vehicle and ensuring their satisfaction throughout the ownership experience.
Base range will be determined by competitive market rate for your skills, experience and performance
Bonuses are a part of your total compensation and will be based on achievement of specific business goals
Medical, Dental and Vision Plans
Vacation Time
401k Plan
Paid training
Vehicle discounts
Service Advisor
Service advisor job in Columbia, SC
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Lugoff, SC
Description of the role:
The Service Advisor at The Mason Automotive Group in Lugoff, SC is responsible for providing excellent customer service, building relationships with clients, demonstrating some technical knowledge, confidently communicating with customers, following strict processes, following up with clients, setting and adhering to appointments, and meeting and exceeding General Motors standards for testing and goals.
Responsibilities:
Provide excellent customer service
Build relationships with clients
Demonstrate some technical knowledge
Communicate confidently with customers
Follow strict processes
Follow up with clients
Set and adhere to appointments
Meet and exceed General Motors standards for testing and goals
Requirements:
Previous experience in customer service
Strong communication skills
Basic technical knowledge
Process-driven mindset
Ability to set and adhere to appointments
Ability to meet and exceed goals
Clean and Clear background and driving record
Ability to use modern technology to stay compliant
Benefits:
This position offers a competitive compensation package of $62,000.00 - $92,000.00 per year paid weekly, as well as opportunities for growth and advancement within The Mason Automotive Group.
About the Company:
The Mason Automotive Group is a leading automotive company in Lugoff, SC, dedicated to providing exceptional service to all customers and maintaining high standards of quality in all aspects of the business.
Auto-ApplyService Advisor
Service advisor job in North, SC
Requirements
Service Advisor experience preferred
Computer literate and ability to understand vehicle computer systems, CDK Experience a plus
Must be team-oriented, flexible and focused on maintaining a high level of customer service
Available to work Saturdays
Education/Experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to speak effectively before groups of customers or employees of organization.
Valid Driver's License and clean driving record
High School diploma or GED OR 2+ years of experience
Physical Requirements
Must be able to stand 8 hours a day
Must be able to tolerate working in hot and cold weather
Must be able to lift, kneel, bend, and twist
Automotive Service Advisor
Service advisor job in Sumter, SC
Automotive Service Advisors are needed now at Jim Hudson Toyota Sumter. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic.
Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.
Service Advisor - Job Benefits:
We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
Pay: $60k-$100k/ annually
Company provided training and education
Medical, Dental and Vision Insurance
$25K employer paid life insurance
Disability Insurance
401(k) retirement plan with employer match
Employee Assistance Program
Employee Assistance Fund
Flexible Scheduling
Corporate Chaplain
Paid Vacation and Personal Leave
Paid Holidays
Career advancement opportunities
A positive and professional work environment
Service Advisor - Job Responsibilities:
Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production
Requirements
Service Advisor - Job Requirements:
High school diploma or equivalent preferred
Automotive Service Advisor and/or dealership experience preferred
Valid in-state driver's license
Professional personal appearance
A 'People Person' with excellent communication skills
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Service Advisor
Service advisor job in West Columbia, SC
Team player, positive attitude, strong work ethic, attention to detail and a go-getter personality - Does this describe you? If so, we want you on our team. Peter Boulware Toyota is hiring for a Service Advisor at our Columbia location!
We offer a competitive and attractive pay plan. We provide top notch training from an industry leader in the business, ensuring your success.
What we offer:
Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan
Opportunity for advancement
Comprehensive compensation and retirement package
Employee discounts on parts, service, and vehicle purchase
Community and charity involvement
Paid holidays
Training opportunities
Vacation time
Medical benefits
Vision and dental benefits
Supplemental life & disability
Short term and long-term disability
Consult customers on service in accordance with Toyota's standards
Meet service department sales goals
Work under deadlines and quickly resolve concerns
Provide exceptional customer service on a daily basis
Complete repair orders and finish all steps necessary for warranty work
Arrange logistics for drop-offs and multiple day service repairs
Engage in business development and training
Address customer concerns with a strong focus on customer service
Maintain a positive attitude throughout the work day
Ability to work in a fast-paced environment
Work with others on the team to resolve issues
Qualifications include, but are not limited to, the ability to effectively build a rapport with others, outstanding customer service skills, previous ASM experience, Reynolds & Reynols experience preferred (not required), great communication skills, organizational and time management skills, enjoy working with and serving others, and a valid driver's license with acceptable motor vehicle record.
Auto-ApplyService Advisor
Service advisor job in Irmo, SC
Job Description: Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Job Requirement:Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The 'Apply Now' Button
Service Advisor - Columbia
Service advisor job in Columbia, SC
Service Advisor
Hills Machinery is seeking a service administrator. The service administrator assists the Service Department with customer service needs, opening and closing of work orders, activities in delivered of new equipment, repair, and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions.
Essential Functions and Responsibilities
: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)
Handles phone calls, advise customers on limited technical problems, scheduling customer service needs, adding segments to work orders containing job information and specifying job instruction, identifying customer and machine.
Assists in the appraisal and quotes of repair work coming into the shop and discusses with service manager the service required, both in parts and labor.
Assists in scheduling shop assignments, field service work, and truck requirements for pickup and delivery of equipment.
Assists in establishing or adjusting work procedures to meet schedules and deadlines.
Assists in opening and closing of work orders to ensure timely closing to meet company goals.
Operates various office machines such as, but not limited to calculators, copy equipment, computers, etc.
Qualification
: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Valid Drivers License
Customer Service experience
Administrative Support experience
Education, Skill, and/or Experience Requirements:
High school diploma or equivalent with two years mechanical experience as a service technician or a combination of education or experience.
PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
Familiarity with industrial equipment, such as construction or forestry equipment is beneficial.
Ability to communicate effectively with teammates.
Strong problem-solving skills.
Excellent time management skills.
Must be able to self-manage/self-motivate.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write diagnosis and work completed on routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Valid driver's license with a good driving record.
Quick learner with the ability to think out of the box.
Started in 2007, Hills Machinery is owned by brothers, Adam and Jim Hills and operated by a dedicated team of heavy equipment industry professionals. Hills Machinery is proud to have a close-knit group of employees who care deeply about serving their customers.
Customer Service Advisor
Service advisor job in Columbia, SC
Customer Service Advisors are responsible for delivering the customer service experience to maintain and increase market share. Responsible for performing automotive services and activities associated with the store in an accurate and timely manner according to company policies and procedures.
Jiffy Lube is in the customer service industry and having a 'positive attitude' at the service center is essential. Attitude is a state of mind or feeling and is displayed or translated by actions. A 'positive attitude' represents the people skills required at Jiffy Lube. Individuals with 'positive attitudes' are:
Friendly Courteous Enthusiastic Positive Helpful Concerned Sincere
ESSENTIAL FUNCTIONS: The position of Customer Service Advisor is an essential part of the Jiffy Lube Team. You will be required to do the following: Participate in an intense training program to understand the importance of the customer experience and the customer cycle. You will also be trained in all Jiffy Lube services and products and to follow all safety procedures as outlined in the training. This training will be provided after you if you are hired. You will need to demonstrate excellent communication skills and basic computer skills.
Additionally, you will greet customers (when not occupied with a customer) within 10 seconds of drive up on lot, make the appropriate decision to escort customer straight to podium or to lounge, master the Jiffy Lube computer system (Navigate through screens effectively, Proper customer positioning, Demonstrates superior customer service skills, etc.), escort customers to lounge per standards, perform proper ring-out procedures, make appropriate decisions to assist vehicle team utilizing Jiffy Lube standards or move onto another customer, clean/maintain cleanliness in the service center as per standards, wear required personal protective equipment (PPE) setting an example for others to follow, support professional image and trust by showing respect for customer's vehicle (e.g., always uses seat covers, floor mats, wheel covers), complete required Computer Based Training (CBT) for the CSA position per policy in designated time frames.
MARGINAL FUNCTIONS: Answers telephones, ring out customers.
This position description in no way states or implies that these are the only duties/functions to be performed by the employee. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.
Automotive Service Advisor
Service advisor job in Columbia, SC
Benefits:
401(k) matching
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Signing bonus
Training & development
Vision insurance
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service sdvisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Compensation: 40,000-60,000
JOIN OUR TEAM
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 32 convenient locations in South Carolina, Florida & DC! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!
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Please first watch this video about our company MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
Auto-ApplyAutomotive Service Advisor
Service advisor job in Columbia, SC
Job DescriptionBenefits:
401(k) matching
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Signing bonus
Training & development
Vision insurance
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service sdvisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid drivers license
Service Advisor
Service advisor job in Sumter, SC
Freedom Honda, a subsidiary of Vann York Auto Group, is located in Sumter, SC. We currently have a rare opportunity for a Full-Time Service Advisor for our Service Shop. We do more than talk about valuing our employees, we put forth the effort to show we value our employees. No need for us to boast about our excellent company culture and why you would want to invest your valuable time and skills at Freedom Honda, apply today and check it out for yourself.
Rewarding pay is based on knowledge, skills, and experience.
Job Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Benefits
Excellent Pay!
Training
401(k) Plan with Company Match
PTO - Paid Time Off
Medical, Dental, and Vision Plans
Product and Service Discounts
Opportunity for Career Advancement with a Growing Company
Core Responsibilities
Schedule appointments for service/maintenance/recall work
Greet customers and inspect their vehicle
Advise customers about necessary/suggested services and costs
Follow the status of the customer's vehicle from service bay entry through the completion of work
Keep customers informed of any changes that occur
Upon completion of work, review the work order with the customer to assure all concerns are addressed
Maintain high CSI scores and provide a completely satisfying customer experience
Requirements
Experience is preferred
General knowledge of vehicle mechanical operations
A positive attitude, good customer service, and communication skills
Thrives in a fast-paced team environment
Good work ethic, computer skills, professional appearance
MVR & Background screening
Valid in-state Driver's License
Two forms of Government-issued ID (Driver License, Social Security Card)
Terms
We are an equal-opportunity employer
Supplemental pay
Commission pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Disability insurance
Referral program
Employee discount
Automotive Service Advisor
Service advisor job in Columbia, SC
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Automotive Service Advisor
Service advisor job in Lancaster, SC
Are you an energetic, customer-focused professional with a talent for sales and a passion for the automotive industry? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to build trust and drive results? If so, we invite you to be part of our brand-new, rapidly expanding location as an Automotive Service Advisor with Classic CDJR - Lancaster!
What We Offer
Comprehensive Benefits: Health, Dental, and Medical coverage
Financial Security: 401(k) retirement plan
Work-Life Balance: Paid time off and flexible scheduling
Career Growth: Opportunities to grow within a family-owned organization that promotes from within.
Key Responsibilities
Maintain manufacturer training and knowledge.
Warmly greet customers upon arrival and obtain their vehicle information
Accurately document vehicle symptoms as described by customers
Provide maintenance recommendations based on age, mileage, and service history
Prepare detailed cost estimates for labor and parts
Communicate repair progress to customers and maintain regular updates
Verify final invoices align with services performed
Explain all completed work and associated charges to customers
Work directly with extended warranties and insurance companies to process claims as needed
What We're Looking For
Proven Success: A track record of delivering exceptional customer satisfaction
Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is preferred, but not required.
Energy and Drive: A high level of enthusiasm and a commitment to excellence
Integrity: A professional demeanor and strong ethical standards
Growth-Oriented: A desire for a long-term career with opportunities for advancement
Why Join Mills Auto Group?
As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career.
If you're ready to join a dealership that values its employees and customers alike, apply now to Classic CDJR- Lancaster!
Auto-ApplyCustomer Service Representative
Service advisor job in Columbia, SC
Position: Division Customer Service SpecialistLocation: Columbia, SC (ONSITE) Schedule: Monday-Friday, 8:00am-4:30pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the Division Customer Service Manager and work closely with our Division Operations Department, as well.
Key Role Accountabilities:
Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base
Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed.
Report customer escalations/emergencies directly to the General Manager, Operations Manager and Division Customer Service Manager.
Order necessary parts through manufacturers and scheduling service visits when needed
Keep customers aware of any service-related schedule changes.
Must-Have Requirements:
A passion for building relationships
A desire to work independently, efficiently, and with high accountability
A proven track record of success in customer service that exceeds expectations
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************