Service advisor jobs in Corpus Christi, TX - 152 jobs
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Service Advisor
Customer Service Representative
Service Consultant
Automotive Service Advisor
Customer Service Associate
Service Advisor - North Corpus Christi Honda
Southwest Automotive Group
Service advisor job in Corpus Christi, TX
Job Description
ServiceAdvisor - North Corpus Christi Honda
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
About Our Dealership
We appreciate our customers and aim to make them customers for life! We value community, support local businesses, vendors, suppliers and charitable organizations. We want to give back to our community and cultivate long term relationships with our neighbors. Our employees are keys to our success. Our dealerships provide a supportive place where you belong as a member of a team that works together to reach its goals. Many of our dealerships are multi-time winners of the prestigious President's Award, given only to the very best dealers in the nation.
We are a non-discriminatory employer.
$41k-72k yearly est. 15d ago
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Service Advisor
Lithia & Driveway
Service advisor job in Corpus Christi, TX
Dealership:L0169 Lithia Chrysler Dodge Jeep Ram of Corpus ChristiLithia Chrysler Dodge Jeep Ram of Corpus Christi
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous ServiceAdvisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$41k-72k yearly est. Auto-Apply 27d ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Corpus Christi, TX
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
As a ServiceAdvisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
Position Overview
Working in our state of the art service departments, the ServiceAdvisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe.
What Will I Do Every Day?
>Set, confirm and prepare for appointments with customers so they can have a great service experience
>Meet or exceed targeted sales goals & the targeted customer satisfaction index
>Greet customers in a friendly manner when they arrive
>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
>Produce repair orders for customers, including cost and time estimates, with full transparency
>Communicate frequently with technicians and parts associates to ensure timely completion of work
>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
>Follow up with customers to ensure satisfaction
>Gain superior product knowledge to effectively help customers
>Provide an exceptional customer experience to drive loyalty
What are the requirements for this job?
>High school diploma or equivalent
>Proven ability to provide an exceptional customer experience
>Ability to set and achieve targeted goals
>Prior sales experience preferred but not required
>Demonstrated communication, consultative, interpersonal and organizational skills
>The willingness to follow up with customers
>Experience and desire to work with technology
>Valid in-state driver's license and an acceptable, safe driving record
Exciting Benefits and Perks Await You:
>Competitive compensation and 401k matching
>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Employment Position: Full Time
Salary:
$0.00 - $0.00 Hourly
Salary is negotiable.
Zip Code: 78412
$69k-108k yearly est. 60d+ ago
Service Consultant
Griggs Group Parent Account
Service advisor job in Corpus Christi, TX
ServiceAdvisor
Every employee with Volkswagen of Corpus Christi is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Weekly commissioned pay plans. Come join our team!
Benefits
Medical, Dental, & Vision Insurance
Life Insurance
401k
Paid Training - Sales & Service
Paid Time Off
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Saturday Lunches
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Previous automotive experience
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$25k-34k yearly est. 5d ago
Service Advisor
Aransas Autoplex
Service advisor job in Aransas Pass, TX
Qualifications Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
over 50 lbs
infrequently
Reaching and/or lifting overhead
on a regular basis
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Determine costs and completion date. Communicate expected repair time to customer.
Analyze progress to maximize efficiency and maintain high quality of repairs.
Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resource
Diagnose problems correctly and accurately describe those problems on the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.
Be available to aid technicians as appropriate if they have having trouble completing service work.
Produce accurate estimates for customer and internal repairs.
Provide cashier transactions when needed.
Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling.
Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be polite and friendly and greet customers promptly.
Conduct telephone transactions courteously, and quickly.
Provide excellent customer service for all customers whether external and internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required.
When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
$41k-72k yearly est. 60d+ ago
Automotive Service Advisor - Group 1 GMC Coastal Bend
Group 1 Automotive
Service advisor job in Robstown, TX
CONSIDER A CAREER WITH US
Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality
Experienced
Automotive ServiceAdvisors to work with our Quality Dealership representing the Quality of and GMC! Our ServiceAdvisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
Salary Base Pay Plan
A Great Working Environment
A Structured, Self-paced Career Path
Management Opportunities
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time Off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
You need…
Previous ServiceAdvisor Experience
CDK Experience Preferred!
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver's License
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.
$44k-61k yearly est. Auto-Apply 40d ago
Customer Service Representative
Copart 4.8
Service advisor job in Corpus Christi, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18-20.3 hourly Auto-Apply 4d ago
Customer Service Representative - Corpus Christi, TX
Kedia Corporation
Service advisor job in Corpus Christi, TX
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-34k yearly est. 60d+ ago
Customer Service Representative
Doggett John Deere
Service advisor job in Corpus Christi, TX
Customer Service Representative Classification Exempt The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and/or service. Essential Functions
Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives.
Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services; including keeping customers informed of any changes affecting their equipment and/or business.
Build and maintain ongoing awareness of new products, services, competitor activities and market data.
Maintain detailed account profiles, prepare sales reports as required and complete all necessary paperwork, including call reports, expense and territory summaries and projections in an accurate and timely manner.
Ensure credit applications are actively pursued prior to each sale, or a check is picked up in advance
Assist manager in forecasting sales in assigned territory, including setting account targets for sale of parts, service and rental
Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills
Collaborate and knowledge share with various Doggett employees and departments
Perform other related duties as assigned
Qualifications
Excellent Customer Service and multi-tasking skills
Outstanding Leadership and People Development Skills
Strong Financial focus, including cognitive skills, problem analysis, decision making and quantitative analysis
Ability to assess customer patterns and adjust labor and branch focus accordingly
Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the location
Bachelor's Degree or equivalent experience preferred
3+ years of Sales experience preferred
Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred
Bilingual (English/Spanish) is a plus
Travel Requirements
As needed
Typical Physical Activity
Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling as needed. Ability to lift up to 40 pounds
The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
$25k-34k yearly est. 12d ago
Customer Service Representative
24HR Safety, LLC
Service advisor job in Corpus Christi, TX
Job Description
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
Powered by JazzHR
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$25k-34k yearly est. 6d ago
Customer Service Representative
24HR Safety
Service advisor job in Corpus Christi, TX
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
$25k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Francisco Aguilar-State Farm Agent
Service advisor job in Corpus Christi, TX
Job DescriptionBenefits:
Training & development
401(k)
401(k) matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 11d ago
Customer Service Representative (CSR) #123 Rockport, TX
Cl Thomas Group 4.4
Service advisor job in Rockport, TX
Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store.
Essential Duties & Responsibilities By Competency:
Disclaimer
:
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments).
Provide Customer Service
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions.
Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items.
Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you.
Be knowledgeable at all times about merchandise, sale items, and store promotions.
Training and Development
Work to achieve maximum productivity daily.
Assist other employees with questions and proper procedure as necessary.
Train new Customer Service Representatives on store procedures as needed.
Balance shift-related tasks with other employees as necessary.
Continually work to enhance knowledge of store operations.
Store Tasks & Responsibilities
Complete specific tasks as assigned by the Store Manager.
Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Protect company inventory and assets at all times by following asset control policies.
Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy.
Price, stock, and rotate products, as well as check code dates.
Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age.
Refuse to sell cigarettes to customers who are under age.
Perform inventory counts as assigned by Manager.
Follow company procedures when working with vendors including checking in orders and verifying quantities.
Complete the daily paperwork as assigned by Manager.
Maintain store cleanliness standards inside and outside the store, including but not limited to:
Sweeping, mopping, emptying trash receptacles
Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager
Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary.
Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks.
Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to:
Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct.
Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment).
Technical Expertise
Knowledgeable on how to change gas prices after receiving information from Manager.
Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager.
Communication
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork.
Communicate career opportunities and recruit potential store personnel.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales.
Mathematical Skills
Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division.
Language Skills
Must be able to speak, read, understand, and write the English language at an eighth grade level.
Mental Skills
Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions.
Must be able to resolve job-related problems.
Must be able to organize and set priorities for self, as well as others when necessary.
Physical Skills & Abilities
Must have sufficient visual acuity and be able to hear.
Must be able to tolerate gasoline fumes and cleaning products.
Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less).
Must be able to stretch and reach and able to stand for a minimum of eight hours at a time.
Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs.
Must be able to handle multiple tasks simultaneously.
Must be able to reliably get to and from work.
Personal Characteristics
Must be able to work alone, as well as in a group.
Must be dependable, including on time.
Must have a good work ethic.
Must have good personal hygiene.
Must have a high activity cycle, including sense of urgency.
Must be skillful at communicating and working with others, including diverse personalities.
Must be optimistic (viewing “problems” as “challenges”).
Must have high levels of integrity/honesty.
Must be safety conscious.
Must be able to adapt to change.
Must be able to work the days and hours required depending on the demands of the workload and store.
Must Be Outgoing and Enjoy Working!
$25k-33k yearly est. 15d ago
Customer Service Representative - State Farm Agent Team Member
Mark Copeland-State Farm Agent
Service advisor job in Kingsville, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Mark Copeland - State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 11d ago
Automotive Service Advisor - Group 1 GMC Coastal Bend
Group 1 Automotive
Service advisor job in Robstown, TX
CONSIDER A CAREER WITH US
Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality
Experienced
Automotive ServiceAdvisors to work with our Quality Dealership representing the Quality of and GMC! Our ServiceAdvisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
Salary Base Pay Plan
A Great Working Environment
A Structured, Self-paced Career Path
Management Opportunities
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time Off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
You need…
Previous ServiceAdvisor Experience
CDK Experience Preferred!
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver's License
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
$44k-61k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Copart 4.8
Service advisor job in Corpus Christi, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$18-20.3 hourly Auto-Apply 3d ago
Customer Service Rep / Pizza Maker Store (06508)
Domino's Franchise
Service advisor job in Rockport, TX
Domino's Team BAM! is looking for
friendly & motivated
people to join our team at our Domino's!
Job Description
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$25k-34k yearly est. 5d ago
Customer Service Rep / Pizza Maker Store (06508)
Domino's Franchise
Service advisor job in Rockport, TX
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
How much does a service advisor earn in Corpus Christi, TX?
The average service advisor in Corpus Christi, TX earns between $32,000 and $92,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Corpus Christi, TX
$54,000
What are the biggest employers of Service Advisors in Corpus Christi, TX?
The biggest employers of Service Advisors in Corpus Christi, TX are: