Service advisor jobs in Corpus Christi, TX - 149 jobs
All
Service Advisor
Customer Service Representative
Service Consultant
Automotive Service Advisor
Customer Service Associate
Service Advisor - North Corpus Christi Honda
Southwest Automotive Group
Service advisor job in Corpus Christi, TX
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
About Our Dealership
We appreciate our customers and aim to make them customers for life! We value community, support local businesses, vendors, suppliers and charitable organizations. We want to give back to our community and cultivate long term relationships with our neighbors. Our employees are keys to our success. Our dealerships provide a supportive place where you belong as a member of a team that works together to reach its goals. Many of our dealerships are multi-time winners of the prestigious President's Award, given only to the very best dealers in the nation.
We are a non-discriminatory employer.
$41k-72k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Service Advisor
Lithia & Driveway
Service advisor job in Corpus Christi, TX
Dealership:L0169 Lithia Chrysler Dodge Jeep Ram of Corpus ChristiLithia Chrysler Dodge Jeep Ram of Corpus Christi
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous ServiceAdvisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$41k-72k yearly est. Auto-Apply 26d ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Corpus Christi, TX
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
As a ServiceAdvisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
Position Overview
Working in our state of the art service departments, the ServiceAdvisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe.
What Will I Do Every Day?
>Set, confirm and prepare for appointments with customers so they can have a great service experience
>Meet or exceed targeted sales goals & the targeted customer satisfaction index
>Greet customers in a friendly manner when they arrive
>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
>Produce repair orders for customers, including cost and time estimates, with full transparency
>Communicate frequently with technicians and parts associates to ensure timely completion of work
>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
>Follow up with customers to ensure satisfaction
>Gain superior product knowledge to effectively help customers
>Provide an exceptional customer experience to drive loyalty
What are the requirements for this job?
>High school diploma or equivalent
>Proven ability to provide an exceptional customer experience
>Ability to set and achieve targeted goals
>Prior sales experience preferred but not required
>Demonstrated communication, consultative, interpersonal and organizational skills
>The willingness to follow up with customers
>Experience and desire to work with technology
>Valid in-state driver's license and an acceptable, safe driving record
Exciting Benefits and Perks Await You:
>Competitive compensation and 401k matching
>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Employment Position: Full Time
Salary:
$0.00 - $0.00 Hourly
Salary is negotiable.
Zip Code: 78412
$69k-108k yearly est. 60d+ ago
Service Consultant
Griggs Group Parent Account
Service advisor job in Corpus Christi, TX
ServiceAdvisor
Every employee with Volkswagen of Corpus Christi is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Weekly commissioned pay plans. Come join our team!
Benefits
Medical, Dental, & Vision Insurance
Life Insurance
401k
Paid Training - Sales & Service
Paid Time Off
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Saturday Lunches
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Previous automotive experience
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Qualifications Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
over 50 lbs
infrequently
Reaching and/or lifting overhead
on a regular basis
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Determine costs and completion date. Communicate expected repair time to customer.
Analyze progress to maximize efficiency and maintain high quality of repairs.
Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resource
Diagnose problems correctly and accurately describe those problems on the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.
Be available to aid technicians as appropriate if they have having trouble completing service work.
Produce accurate estimates for customer and internal repairs.
Provide cashier transactions when needed.
Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling.
Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be polite and friendly and greet customers promptly.
Conduct telephone transactions courteously, and quickly.
Provide excellent customer service for all customers whether external and internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required.
When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
$41k-72k yearly est. 60d+ ago
Customer Service Rep (Criminal Justice)
Recovery Monitoring Solutions LLC 3.5
Service advisor job in Corpus Christi, TX
Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.
A Customer Service Representative is responsible for installing and monitoring our offender surveillance, alcohol monitoring technologies and all other electronic monitoring devices for courts, probation & parole departments, treatment providers and other agencies in each of our County Offices.
ESSENTIAL FUNCTIONS:
Meet with clients to install, remove or perform maintenance on the electronic monitoring technologies and provide customer service duties to clients and the agencies served.
Schedules orientation and installation appointments for all new referrals and maintenance appointments.
Manages daily communication and equipment alerts and maintenance items.
Maintains cleanliness of inactive equipment.
Creates individual customer accounts and tracks participant as well as taking payments for services provided.
Delivers participant completion, non-compliance and payment reports to the appropriate supervising agencies.
Other duties as assigned.
BASIC QUALIFICATIONS:
1 year of proven customer service experience.
Strong verbal and written communication skills and excellent interpersonal skills.
Basic computer skills required (Microsoft Office Suite and G Suite, typing, web browsing, etc.).
Clean background and able to pass a drug screening
Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum job functions associated with position.
Valid driver's license and reliable transportation if needed to travel to nearby offices.
KNOWLEDGE, SKILLS, ABILITIES:
Perform data entry
Proficient with Microsoft Office Suite and G Suite.
Effective verbal and written communication skills required.
Clear criminal background preferred
EEOC DISCLAIMER:
Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies
with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Monday - Friday 8am-5pm Weekends as needed
$26k-33k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor - Group 1 GMC Coastal Bend
Group 1 Automotive
Service advisor job in Robstown, TX
CONSIDER A CAREER WITH US Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality Experienced Automotive ServiceAdvisors to work with our Quality Dealership representing the Quality of and GMC! Our ServiceAdvisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
* Salary Base Pay Plan
* A Great Working Environment
* A Structured, Self-paced Career Path
* Management Opportunities
* Health, Dental & Vision Insurance
* Life & Disability Insurance
* 401(k) with Company Match
* Paid Time Off
* Employee Vehicle Purchase Program
* Employee Stock Purchase Plan
You need…
* Previous ServiceAdvisor Experience
* CDK Experience Preferred!
* Interpersonal Communication Skills
* Basic Computer Skills
* Strong Desire to Provide an Exceptional Client Experience
* Ability to Achieve Targeted Goals
* High School Diploma or Equivalent
* Must have a Valid Driver's License
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!
* All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
$44k-61k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Copart 4.8
Service advisor job in Corpus Christi, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$18-20.3 hourly Auto-Apply 2d ago
Customer Service Representative
DXP Enterprises 4.4
Service advisor job in Corpus Christi, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary:
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include, but are not limited to:
* Responding to customer inquiries regarding company products and services
* Processing customer phone orders
* Checking availability of stock and shipping dates
* Quoting prices, filling orders to customer specifications and processing sales data via computer
* Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
* 3-5 years of work experience with pumps and pump parts
* Excellent communication skills
* Should be enthusiastic and able to work independently
* Must have experience performing a majority of the functions
* Prior inside sales/customer service experience
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required
Additional Information:
* Physical Demand: N/A
* Working Conditions: Office environment
* Training/Certifications: N/A
* Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm
* Travel: N/A
* Education: High School Diploma required
Location: USA:TX:Corpus Christi
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$28k-36k yearly est. Auto-Apply 4d ago
Customer Service Rep
City of Corpus Christi, Tx 3.4
Service advisor job in Corpus Christi, TX
To provide high level of customer service to Internal and External Customers, by following policies and procedures and the Ability to release correct information by guideline through Public Information Act. Responsibilities * Review approved officer's Telephone Reporting Unit (TRU) reports for accuracy, spelling and missing information
* Assist in releasing and searching records from government agencies or other law enforcement
* Assist front counter (cashiering) efficiently and accurately enter transactions to the cash register
* Mail out all approved traffic accidents and email any traffic accidents pertaining to TXDOT property
* Answer phone calls and provide internal/external customer service
* Maintain inventory and supply orders
* Assist the public with open records requests
* Assist front counter in translating for Spanish speaking customers if able
* Maintain permit records
* Provide program info to the public
* Train new employees on report review
* Enter protective orders from county for family violence
* Scan victim statements, mental commitment forms, impound sheets, attachments, auto theft/burglary affidavits, report requests, jackets, handwritten reports, supplemental reports and other documents into RMS
* Update juvenile jackets and spreadsheet
* Balance cash drawer and complete daily balance/deposit
* Greet and direct walk-in clients
* Distribute mail
* Review/approve officer TRU reports
* Research records through I/Leads, Old RMS (Phoenix), Cad, Vlslweb and netviewer
* Act as vendor liaison
* Update permits
* Research invoices and appeals
* Maintain incident research, address verifications, and monthly billing accounts
* Ensure all records for stolen vehicles, runaways, license plates, boat motors, stolen weapons and protective orders are complete, accurate, or active that have been entered into TCIC/NCIC by this agency and certification letter returned to DPS by deadline
* Review/approve coplogic reports
* Process CDs from property
* Process expungements, file documents, process files for offsite storage
* May be asked to perform other duties as assigned
Position Type and Typical Hours of Work
* Non-Exempt - Full-Time
* Flexibility to work evenings, weekends, and holidays is a schedule requirement
* In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.Minimum Qualifications·High School Diploma/GED·Minimum of two (2) years of related job experience Licenses and CertificationsRequired·A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire· Must be able to pass a background check from the Criminal Justice Information Services (CJIS)·TLETSRequired Within 6 (Six) Months of Hire·TCIC/NCIC CertificationEmployment TestingEmployment is contingent on passing any post-offer pre-employment screening as listed below:·Criminal Background Check: Yes·Motor Vehicle Record Check: Yes·Drug Screening: Yes ·Physical Exam: YesBasis of Rating A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview.Supplemental Information· Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
$28k-35k yearly est. 4d ago
Customer Service Representative
24HR Safety, LLC
Service advisor job in Corpus Christi, TX
Job Description
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
Powered by JazzHR
UCEajL46OX
$25k-34k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Francisco Aguilar-State Farm Agent
Service advisor job in Corpus Christi, TX
Job DescriptionBenefits:
Training & development
401(k)
401(k) matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 10d ago
Outside Sales Rep or CSR
True Find Staffing
Service advisor job in Corpus Christi, TX
Job Description
Outside Sales Representative
A client of ours is seeking a motivated Outside Sales Representative to drive new business and build lasting relationships with clients across a defined territory. This field-based position focuses on face-to-face interactions, strong communication, and the ability to work independently while delivering results.
Job Summary
The Outside Sales Representative is responsible for generating new business, maintaining existing accounts, and meeting sales goals through in-person meetings, product demonstrations, and contract negotiations. The ideal candidate combines initiative, professionalism, and a passion for helping customers find the right solutions.
Key Responsibilities
Travel on an 8-week routing schedule to visit prospective and existing customers in person.
Prospect and qualify new leads through cold calls, networking, and trade shows.
Build and maintain long-term client relationships that lead to repeat business.
Conduct product presentations tailored to client needs.
Negotiate and close deals to achieve monthly and quarterly sales targets.
Collaborate with marketing and customer service to ensure excellent client experiences.
Maintain accurate sales data and client records in CRM software.
Stay informed on industry trends, competitors, and product updates.
Submit daily or weekly activity and performance reports.
Skills & Qualifications
Proven success in outside sales (B2B experience preferred).
Strong verbal and written communication skills.
Excellent relationship-building and networking ability.
Highly self-motivated, organized, and disciplined.
Effective negotiation and closing skills.
Strong problem-solving mindset.
Resilient and goal-driven under pressure.
Willingness to travel frequently; valid driver's license and reliable transportation required.
$25k-34k yearly est. 9d ago
CSR
Rising Star Recruiting & Staffing
Service advisor job in Corpus Christi, TX
Job DescriptionBenefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer's call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$25k-34k yearly est. 30d ago
Customer Service Representative
Q5 Connections
Service advisor job in Corpus Christi, TX
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
$25k-34k yearly est. 60d+ ago
Customer Service Rep / Pizza Maker Store (06516)
Domino's Franchise
Service advisor job in Ingleside, TX
Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment
● Maintain a professional appearance
Qualifications
● Minimum 16 years old
● Reliable transportation to and from work
● Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
● Flexible schedule (Work as few as 4 hrs per week)
● Medical & Dental Insurance
● 401K
● Employee Discount
● Advancement opportunities
$25k-34k yearly est. 4d ago
Customer Service Representative (CSR) #123 Rockport, TX
Cl Thomas Group 4.4
Service advisor job in Rockport, TX
Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store.
Essential Duties & Responsibilities By Competency:
Disclaimer
:
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments).
Provide Customer Service
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions.
Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items.
Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you.
Be knowledgeable at all times about merchandise, sale items, and store promotions.
Training and Development
Work to achieve maximum productivity daily.
Assist other employees with questions and proper procedure as necessary.
Train new Customer Service Representatives on store procedures as needed.
Balance shift-related tasks with other employees as necessary.
Continually work to enhance knowledge of store operations.
Store Tasks & Responsibilities
Complete specific tasks as assigned by the Store Manager.
Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Protect company inventory and assets at all times by following asset control policies.
Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy.
Price, stock, and rotate products, as well as check code dates.
Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age.
Refuse to sell cigarettes to customers who are under age.
Perform inventory counts as assigned by Manager.
Follow company procedures when working with vendors including checking in orders and verifying quantities.
Complete the daily paperwork as assigned by Manager.
Maintain store cleanliness standards inside and outside the store, including but not limited to:
Sweeping, mopping, emptying trash receptacles
Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager
Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary.
Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks.
Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to:
Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct.
Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment).
Technical Expertise
Knowledgeable on how to change gas prices after receiving information from Manager.
Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager.
Communication
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork.
Communicate career opportunities and recruit potential store personnel.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales.
Mathematical Skills
Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division.
Language Skills
Must be able to speak, read, understand, and write the English language at an eighth grade level.
Mental Skills
Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions.
Must be able to resolve job-related problems.
Must be able to organize and set priorities for self, as well as others when necessary.
Physical Skills & Abilities
Must have sufficient visual acuity and be able to hear.
Must be able to tolerate gasoline fumes and cleaning products.
Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less).
Must be able to stretch and reach and able to stand for a minimum of eight hours at a time.
Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs.
Must be able to handle multiple tasks simultaneously.
Must be able to reliably get to and from work.
Personal Characteristics
Must be able to work alone, as well as in a group.
Must be dependable, including on time.
Must have a good work ethic.
Must have good personal hygiene.
Must have a high activity cycle, including sense of urgency.
Must be skillful at communicating and working with others, including diverse personalities.
Must be optimistic (viewing “problems” as “challenges”).
Must have high levels of integrity/honesty.
Must be safety conscious.
Must be able to adapt to change.
Must be able to work the days and hours required depending on the demands of the workload and store.
Must Be Outgoing and Enjoy Working!
$25k-33k yearly est. 15d ago
Customer Service Representative - State Farm Agent Team Member
Drew Becquet-State Farm Agent
Service advisor job in Robstown, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 30d ago
Automotive Service Advisor - Group 1 GMC Coastal Bend
Group 1 Automotive
Service advisor job in Robstown, TX
CONSIDER A CAREER WITH US
Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality
Experienced
Automotive ServiceAdvisors to work with our Quality Dealership representing the Quality of and GMC! Our ServiceAdvisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
Salary Base Pay Plan
A Great Working Environment
A Structured, Self-paced Career Path
Management Opportunities
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time Off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
You need…
Previous ServiceAdvisor Experience
CDK Experience Preferred!
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver's License
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.
How much does a service advisor earn in Corpus Christi, TX?
The average service advisor in Corpus Christi, TX earns between $32,000 and $92,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Corpus Christi, TX
$54,000
What are the biggest employers of Service Advisors in Corpus Christi, TX?
The biggest employers of Service Advisors in Corpus Christi, TX are: