Store 2************5 Highway 34 Se, Albany, Oregon 97322 Shift Availability. Overnight Job Type. Part time. ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:Customer Customer Service Representative, Customer Service, Store Manager, Inventory Control, Representative, Controls, Retail
$31k-36k yearly est. 2d ago
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Customer Service Specialist
Convoy Supply Construction Materials
Service advisor job in Eugene, OR
Join Our Team at Convoy - Where Your Career Builds as Strong as Our Materials!
Founded in 1972, Convoy is North America's trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we've grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.
At Convoy, we don't just offer jobs - we offer career-building opportunities. Here, you'll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.
We're looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you're just starting your career or looking for your next challenge, Convoy is the place to build something meaningful - for yourself, for our customers, and for your future.
Why Convoy Supply?
Growth Opportunities: We believe in developing our people and offering them the chance to advance.
Teamwork at Its Best: Success isn't just about individual effort - it's about what we achieve together.
Commitment to Safety: Your well-being is a top priority, every day.
Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family's health and well-being, and peace of mind, which also include:
Employee Assistance Programs and Telemedicine Services
Retirement saving plans
Employee referral bonuses
Paid training and development
Paid time off (vacation, sick time and company-paid holidays)
Short- and Long-term disability coverage
Overtime available in peak periods
If you're driven to make an impact, build strong relationships, and contribute to something that matters - Convoy Supply is the place for you. Ready to roll up your sleeves and be part of something bigger? We'd love to meet you. Join us and help shape the future of construction, one delivery at a time.
Responsibilities
Process customer transactions such as orders, quotes, and/or returns
Coordinate delivery and/or pick up of customer orders with the operations team
Educate customers on different products and their applications
Generate, place, and confirm purchase orders with suppliers
Receive payment for merchandise orservices sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
Participate in the physical inventory of warehouse materials
Requirements
Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
Excellent decision making and ability to take initiative
Well organized, strong attention to detail
Must be a respectful team player
Excellent communication skills in English, spoken Spanish is an asset
As an Equal Employment Opportunity (EEO) employer, Convoy Supply Inc. provides job opportunities to qualified individuals without regard to race, color, ethnicity, religion, gender, sexual orientation, national origin, age, marital status, physical or mental disability, familial or military status, in accordance with applicable federal, state and local EEO laws. All candidates for employment must successfully complete pre-employment drug testing and background verification before employment is finalized.
$30k-40k yearly est. 6d ago
Ramp & Customer Service Agent
Horizon Air 4.1
Service advisor job in Eugene, OR
Company: Horizon Air The Team:
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
Performs aircraft grooming and security searches.
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
Loads and offloads luggage and cargo with the use of conveyor belts.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Day in the Life:
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:
Required
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Depending on work location, ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred:
A minimum of 1 year of customer serviceor community service experience.
Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $16.24/Hr. Total Rewards:
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Eugene, OR - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B
$16.2 hourly 2d ago
Customer Service Representative
Andvaris, Inc.
Service advisor job in Albany, OR
Opportunity Details {dcrs_type} Customer Service Representative Albany, Oregon We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. Y ou are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services.
Schedule and Shift:
Paid Training
Training: Monday to Friday - For four weeks
Schedules will be determined during training
Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST
Full-Time On-site
Primary Job Responsibilities:
Files claims by collecting pertinent information from customers.
Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance.
Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed.
Processes and determines coverage by reviewing forms and other applicable records.
Maintains professionalism and effectively interacts with all contacts, both internal and external.
Maintains department quality standards and performs job duties as directed by the supervisor.
Qualification:
Minimum high school diploma or GED
A minimum of 6 months of experience in a call center
Excellent Customer Service skills
Excellent verbal and written communication skills
Basic problem-solving skills
Experience with Microsoft-based programs and computer products
An acute attention to detail/accuracy and practical note-taking/documenting skills
Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs.
Experience in similar customer service functions or call center experience.
Demonstrates professionalism when dealing with customers.
Demonstrates an understanding of complex technical or functional information, products, and services.
Adjusts actions in response to shifting priorities and rapid change.
Benefits:
Health, Dental, and Vision
401k
$30k-39k yearly est. 6d ago
Customer Service Representative
Atkore 4.3
Service advisor job in Eugene, OR
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customer service environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 6d ago
Customer Service Representative
Assurant, Inc. 4.7
Service advisor job in Albany, OR
The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and our clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in yo Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance
$32k-36k yearly est. 6d ago
Customer Service Representative
Adecco Us, Inc. 4.3
Service advisor job in Albany, OR
Adecco is assisting a well-established company in their search for a **Customer Service Representative** in **Albany, OR** position.
**Pay: $** **16.15/hr** **(+ hiring bonus)**
Shift: Must be able to work between Mon - Fri, _6:00am-6:00pm PST_
Training: Mon - Fri 8am - 5pm PST
Responsibilities for this **Customer Service Representative** position include but are not limited to:
· Follows standard screens/ scripts to perform tasks
· Resolves many questions and problems, refers more difficult items to higher levels for guidance
· Knowledgeable of company products & services
· Applies and develops basic skills to procedures for the position
· Problem solving skills
· Manipulates / Navigates computer system
· Completes customer registrations
The Ideal Candidate Will Have:
+ 0- 2 years of customer serviceor general office experience
+ Strong communication skills
+ Active listener
+ Strong computer skills
+ Excellent decision-making skills
+ Ability to meet deadlines and requirements
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany, OR APPLY NOW** for instant consideration!
**Pay Details:** $16.15 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$16.2 hourly 6d ago
Service Advisor
Lithia & Driveway
Service advisor job in Salem, OR
Dealership:L0242 Honda of SalemHonda of SalemService Advisor
Pay: $6k to $9500 per month. Commission based pay plan
Schedule: Monday-Friday 7:15am-6pm and some rotating Saturdays 7:30am-4pm
Ready to accelerate your career? Join one of the fastest-growing automotive retailers in the nation!
At Honda of Salem, a proud member of the Lithia Motors Inc. family, we're looking for a driven, customer-focused, high-performing ServiceAdvisor to help us deliver the exceptional service our community has come to expect.
As a ServiceAdvisor, you'll be the bridge between our customers and our highly skilled technicians. Your role is crucial in ensuring every guest receives honest, transparent, and efficient service - the kind that builds trust and long-term relationships.
Key Responsibilities:
Greet customers promptly and professionally.
Accurately identify vehicle service needs and communicate them clearly.
Provide detailed repair/service estimates and timelines.
Coordinate with technicians and ensure work is completed on time.
Maintain strong customer relationships with follow-ups and updates.
Drive customer satisfaction and retention through exceptional service experience
Ideal Candidate:
Proven experience as a ServiceAdvisoror in a similar customer-facing role.
Strong interpersonal, communication, and problem-solving skills.
High energy, positive attitude, and a team-first mindset.
A passion for helping others and delivering value through service.
Ability to navigate technology with ease
CDK experience is preferred
Motivated to grow in the auto industry as a career
A Honda enthusiast and a passion for the brand is preferred
Why Work With Us?
At Lithia Motors, we don't just build careers - we build futures. We live and work by our Core Values:
Earn Customers for Life-We go above and beyond to exceed expectations - not once, but for a lifetime.
Take Personal Ownership-We step up, take action, and deliver results - we own the outcomes.
Improve Constantly-We embrace change, challenge the status quo, and never stop learning.
Have Fun-We love what we do, and it shows - our culture is driven, upbeat, and rewarding
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
This is a flat rate position that is also eligible for short-term and/or long-term incentives as part of total compensation.
$31k-56k yearly est. Auto-Apply 39d ago
Highline Service Advisor
Freeman Motor
Service advisor job in Salem, OR
The Luxury Service Consultant is responsible for providing exceptional service to high-end clientele, ensuring their luxury needs and preferences are met with utmost professionalism. This role involves managing a team of technicians, coordinating their schedules, and maintaining high standards of service quality. The consultant will serve as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and efficiently. This position operates on a Monday through Friday schedule.
Main Job Tasks and Responsibilities:
Check in customers
Cash out customers
Answer phone calls
Make phone calls
Advise customer of work and timelines needed for repairs
Assist service manager with daily needs
Education and Experience:
Understanding and basic knowledge of automotive vehicles
2 years or more as service consultant
Key Competencies:
Must be professional and prompt when communicating with customers
Must have a "Team" mentality
Strong attention to detail
Should be mature, highly motivated, flexible and decisive
Ability to solve problems, exercise judgement, and work with others on viable solutions
Must have good judgment and exceptional ability to establish and maintain effective personal relationships with supervisors, staff members, and customers
Ability to adapt to change as we are a growing company
Must have valid Oregon Driver's license with an good driving record
Benefits:
Full time employment
Medical benefits
Retirement benefits
Paid vacation
The information contained in this job description is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Freeman Motor Company is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally protected status.
Work schedule
8 hour shift
Monday to Friday
Day shift
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
$31k-56k yearly est. 60d+ ago
Service Advisor
Freedomroads
Service advisor job in Coburg, OR
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 26d ago
Service Advisor
Capitol Auto Group 3.4
Service advisor job in Salem, OR
Capitol Toyota is seeking a ServiceAdvisor to join our team!
The ServiceAdvisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting predetermined service sales objectives, and thoroughly & accurately performing designated administrative activities.
Why Capitol Auto Group: As members of the Capitol Auto Group family, we are highly motivated individuals that understand our personal and professional success is greatly enhanced when we are united. We are a caring, fun, and trustworthy team who understand profitability and growth come from our customers. Together we make the promise to serve each other and our customers as individuals first and then take exceptional care of their automotive needs.
Capitol Auto Group's Diversity Statement: Capitol Auto Group does not tolerate any form of discrimination, harassment, racism, or hate. We strive to foster an inclusive environment, and we want our Capitol Family to feel safe. We support all of our employees regardless of race, ethnic background, religion, gender orientation, or gender identity including AAPI, BIPOC, LGBTQ, and all other members of our family.
Benefits:
Working in a family environment that truly values their employees
Very generous PTO benefits
7 paid holidays
8 hours of charitable giving each year (Day of Giving)
Employee Assistance Program (EAP)
Health, dental, vision, disability & life insurance
Company paid life insurance
401K with profit share
Employee discounts
Capitol University
Get Fit gym membership benefits
Requirements
Qualifications:
Minimum 2 years' experience as an automotive serviceadvisor
Manufacturer experience preferred
Experience with dealership DMS preferred
Proven success to sell the maintenance services due on a customer's vehicle
A high level of motivation for customer satisfaction and team building - all with a customer focused attitude
Dependable with a strong work ethic
Excellent organizational skills and a strong attention to detail
Valid driver's license
I do hereby acknowledge and understand that in order to be considered for potential employment with Capitol Auto Group, I accept and would willingly embrace and practice the Vision, Values and Standards of this company.
Vision:
To be the best at providing a unique, customer-driven automotive experience that includes respect, integrity, and innovation.
Capitol Values:
Committed to our guests and each other beyond expectations.
Create a fun and profitable atmosphere
Committed to being a respectful corporate citizen through personal serviceor financial contributions.
Operating Standards:
The Vision of Capitol Auto Group (CAG) is the driving force of our Company. It must be known, owned and energized by all.
Company standards and goals are clearly communicated to all employees. It's everyone's responsibility to support and advocate the information.
Protecting the assets of CAG is the responsibility of every employee.
It is the responsibility of each employee to create a teamwork environment and lateral support so that the needs of our customers and each other are met. “It's not my job” is not in our vocabulary.
Never lose a customer. Whoever receives a complaint will own it. For example, when a guest has a concern or needs something special, you should break away from your regular duties, address and resolve the issue.
Uncompromising levels of cleanliness at CAG are the responsibility of every employee.
We are always on stage. Always maintain positive eye contact and a smile. Use proper vocabulary such as, “Good morning”, “I'll be happy to.” Do not use words such as “My bad”, “Folks”, “Okay”, “Sure”, “No problem” and “Ma'am”.
Be an ambassador of CAG in and outside the workplace. Always speak positively.
10-foot rule - Escort customers rather than pointing out directions to another part of the dealership and do a proper introduction.
User proper telephone etiquette and use social media appropriately.
Take pride and care of your personal appearance.
A safe environment is essential to our success…Safety First!
Keep Capitol Green. Conserve energy, recycle and protect the environment.
Treat customers and fellow employees with courtesy and respect.
Strive to be innovative on a daily basis. Look for opportunities to create loyal customers…”To see is to sell.”
If you feel that you would be a good fit for our team, please submit your resume.
* We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-41k yearly est. 60d+ ago
"Top Dog" Service Advisor
Lum's Auto Center
Service advisor job in McMinnville, OR
Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status?
We are looking for a talented serviceadvisor to join our team of all-stars. We have fun and unique system that produces extraordinary results. Do you have the horsepower to join our team? Are you ready to be challenged AND rewarded?
Take a U-turn from the usual and bring your "TOP DOG" results to a dealership that is ready to reward them. TOP DOGS in our industry deserve great pay and good benefits. Lum's GMC believes in paying for performance.
Qualifications
Be a top performer
Have a winning attitude
Be prepared to show us your results
Say NO to neutral and apply today.
The Lum Family of Dealerships. CARS.KINDNESS.COMMUNITY.
$31k-55k yearly est. 3d ago
Customer Service Rep
Puget Collision 4.6
Service advisor job in Salem, OR
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
Customer Service Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the companys non-disclosure and confidentiality policies concerning customer information.
Compensation details: 18-25 Hourly Wage
PI4f47093c4efb-31181-39512250
$28k-37k yearly est. 7d ago
Service Writer Personnel for busy Toyota Dealership
Anbtx9835
Service advisor job in Corvallis, OR
.
Prior dealership experience is a must.
Working Saturdays is required upon rotation
Only seeking highly motivated, very organized team members that make a difference at their job on a daily basis!
An automotive serviceadvisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter
Manage scheduling, while also relaying customer concerns to technicians.
Key duties include: but not limited to
Working with technicians:
Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns.
Providing customer service:
Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction.
Understanding automotive mechanics:
While not necessarily a mechanic, serviceadvisors need a basic understanding of how vehicles work and the types of repairs commonly performed.
Managing schedules and paperwork:
Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping.
Selling services and parts:
Presenting repair recommendations and suggesting additional servicesor parts that may be needed.
Troubleshooting and diagnosis:
Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair.
Ensuring customer satisfaction:
Addressing any complaints or concerns in a timely and professional manner
Communicating with customers:
Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations.
Managing the service process:
Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service.
Qualifications
Clean DMV record required for this position.
Prior dealership experience is a must.
Working Saturdays is required upon rotation
An automotive serviceadvisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter
Manage scheduling, while also relaying customer concerns to technicians.
Key duties include: but not limited to
Working with technicians:
Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns.
Providing customer service:
Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction.
Understanding automotive mechanics:
While not necessarily a mechanic, serviceadvisors need a basic understanding of how vehicles work and the types of repairs commonly performed.
Managing schedules and paperwork:
Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping.
Selling services and parts:
Presenting repair recommendations and suggesting additional servicesor parts that may be needed.
Troubleshooting and diagnosis:
Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair.
Ensuring customer satisfaction:
Addressing any complaints or concerns in a timely and professional manner
Communicating with customers:
Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations.
Managing the service process:
Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service. Mo
$28k-47k yearly est. 15d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Eugene, OR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$33k-39k yearly est. 8d ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Service advisor job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 15d ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Salem, OR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 18d ago
Customer Retention Specialist - State Farm Agent Team Member
Deann Mathison-State Farm Agent
Service advisor job in Eugene, OR
Job DescriptionBenefits:
SIMPLE IRA
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
You May Be a Great Fit as a Customer Retention Specialist at DeAnn Mathison State Farm if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 3762 W 11th Ave, Eugene, OR 97402
At DeAnn Mathison State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer serviceor account management preferred.
Must be able to obtain applicable state insurance licenses.
$27k-35k yearly est. 6d ago
Service Dispatcher
Reynolds Electric, Plumbing, Heating and Air
Service advisor job in Eugene, OR
Job Description
HVAC Service Dispatcher
$23-$25 Per Hour, Depending on Experience
If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture.
At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company.
With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged.
A Company That's Truly Independent
Reynolds Electric, Plumbing, Heating and Air is 100% privately owned and locally operated. This means decisions are made by people who know the team, know the community, and care about long-term stability rather than short-term numbers. We invest in our people, and we grow at a pace that keeps quality, culture, and customer care at the forefront.
Why You'll Love Working Here
We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed.
Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customer service, scheduling processes, and system navigation.
When you work here, you feel supported, valued, and part of something bigger-and it shows.
What You'll Do
As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include:
Managing the daily schedules of all service technicians
Maximizing priority jobs to help reach daily revenue goals
Matching technician skills with the right job types and customer needs
Communicating clearly and positively with technicians throughout the day
Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience
Handling escalations with professionalism, empathy and a solutions-first mindset
Ensuring proper job setup, including materials, permits, and coordination with logistics team
Updating management on job progress and technician status, and any changes that impact the schedule
Scheduling outbound calls and tech-generated leads to keep the call board full
Correcting job detail errors to ensure accurate reporting
Working closely with Customer Service Representatives to prioritize customer needs
Maintaining strong follow-through and completing all daily follow-up tasks
What We're Looking For
Strong verbal and written communication skills, with the ability to work well with a variety of personalities
Ability to work in a fast-paced, high-volume environment
A positive, adaptable, solution-focused approach
Ability to diffuse conflicts, demonstrate empathy, and build trust
Comfort navigating multiple software programs and CRM systems
Typing speed of 50+ WPM and strong organizational skills
Detail-oriented with excellent follow-through
Prior dispatching or scheduling experience preferred
Basic understanding of electrical, plumbing, or HVAC trades is a plus
At least one year of customer service experience
Strong attendance and punctuality
Self-motivated and able to work independently while also being responsive to direction
What's In It For You
Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing, our Service Dispatchers can earn an average of $60k/year in total compensation
Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members.
Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents.
Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year.
Training and Development Grow your skills through ongoing internal training, coaching, and development programs.
A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right.
Join a Team You Can Be Proud Of
At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you.
Apply today and be part of a team known for doing great work-and doing it the right way.
$23-25 hourly 5d ago
Service Writer
Oregon Equipment Sales 3.9
Service advisor job in McMinnville, OR
Service Administrator / Service Coordinator
Are you organized, detail-oriented, and enjoy keeping things running smoothly behind the scenes? Do you like helping customers, supporting a busy service team, and taking pride in getting things
right
? If so, we'd love to meet you!
The Service Administrator plays a key role in our Service Department-supporting technicians, assisting customers, and working closely with the Service Manager to keep daily operations on track. This is a great opportunity for someone who enjoys variety, teamwork, and learning something new every day.
The Daily:
Welcoming customers with a friendly attitude-both in person and on the phone
Scheduling technician jobs and keeping the service calendar organized
Opening and managing work orders in CDK, including:
Verifying customer and equipment information
Checking warranty coverage and open recalls
Reviewing technician time slips for accuracy
Running reports to help track shop performance and service metrics
Coordinating customer pickups and equipment deliveries
Reviewing completed technician work orders:
Reading technician notes
Making sure all parts are ordered, received, and properly accounted for
Closing work orders to the correct accounts (customer pay, internal, or non-revenue)
Processing customer payments accurately and efficiently
Assisting the Service Manager and providing backup phone coverage when needed
Weekly:
Checking for open warranty recalls
Reviewing Work in Progress (WIP) to make sure nothing gets missed
Following up with customers after deliveries and service work
Taking photos of service projects for marketing and promotional use
Monthly:
Reviewing WIP with the Service Manager
Running reports for customers with expiring warranties
Sending out friendly reminder postcards to customers
Requirements
What We're Looking For:
A positive, can-do attitude and willingness to learn
Strong attention to detail and great organizational skills
Good memory and ability to keep track of multiple tasks
An accounting background or understanding of general ledger accounting
Comfort using Excel, including:
Formatting spreadsheets
Basic formulas and VLOOKUPs
Combining data from multiple worksheets
Experience answering phones and scheduling appointments
Experience with customer billing and payment processing
Reliable, dependable, and self-motivated
Friendly and professional with customers and coworkers
Bilingual skills are a plus (but not required!)
Why You'll Love This Role:
You'll be a key part of a supportive service team
No two days are the same-there's always something new to learn
You'll work closely with technicians, management, and customers
Your attention to detail truly makes a difference in daily operations
What we have to offer:
Medical, Dental, Vision insurance
401K+employer match
8 paid holidays
PTO
Employee discounts
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
How much does a service advisor earn in Corvallis, OR?
The average service advisor in Corvallis, OR earns between $24,000 and $74,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Corvallis, OR
$42,000
What are the biggest employers of Service Advisors in Corvallis, OR?
The biggest employers of Service Advisors in Corvallis, OR are: