Service advisor jobs in Council Bluffs, IA - 495 jobs

One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education. Required Skills & Experience · Bachelor's or Associates degree in Business Administration or related field · Or will take Post Secondary Credits with 2+ years of customer service experience · Customer Service Experience · Excellent verbal and written communication skills · Organizational skills and attention to detail · Excellent time management skills with a proven ability to multitask Nice to Have Skills & Experience · Current commercial P&C license (property and casualty) - Allows for higher compensation · Experience working in the auto insurance agency · Previous experience working in the insurance industry · Bilingual with any other language

Job Title: Automotive Service Advisor Salary Range: $50,000 - $90,000 annually Work Hours: Monday - Friday, 7:30 AM - 5:30 PM Job Description: Mad Hatter Auto Repair, a dynamic and customer-focused automotive repair shop in Council Bluffs, Iowa, is seeking an experienced and dedicated Service Advisor to join our team. As a key member of our service department, you will be the primary point of contact for our customers, ensuring a seamless and high-quality service experience. Qualifications: Minimum of 4 years of experience in automotive repair sales, or sales experience. Excellent communication skills Proven track record of delivering high-quality customer service. Strong organizational skills and ability to multitask effectively. Basic computer proficiency and ability to learn new software. A positive, customer-oriented attitude and a team player mentality. Valid Driver's License and clean driving history If you are a motivated and skilled Service Advisor looking for an opportunity to excel in a fast-paced and customer-centric growing organization, we would love to hear from you!

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by: Answering service department phone calls, directs calls to correct person or department Scheduling work in and out of shop Checking in customers Following up with parts orders Contacting customers with work updates Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc. Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers! Requirements The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Gorges Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently A transparent experience for our customers Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

Job DescriptionDescription: For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. We are currently searching for a full time customer service advisor to work in our fast-paced service department. As a service advisor with AC Nelsen RV, you help customers by assisting solving issues that they're having with their trailer, scheduling service appointments, and making sure that the customers are happy with the service that we provide. This position would also assist our service manager by: Answering service department phone calls, directs calls to correct person or department Scheduling work in and out of shop Checking in customers Following up with parts orders Contacting customers with work updates Performing administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc. Benefits for this position include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and a 401k plan with a generous company match! Plus, you get to work with a great group of co-workers and customers! Requirements: The ideal candidate would have experience working in an auto or RV shop, or a related service field. If you don't have that experience, but are mechanically inclined and willing to learn, that works! Excellent customer service and organization skills are required, along with a team-focused attitude. The applicant must have an empathetic personality and be able to confer with all levels of customers. We prefer the applicant has experience using Microsoft office products and be computer literate and willing to learn our proprietary system. The applicant must be able to work in various environments including: outdoors, office, and shop area.

Looking to hire a Service Advisor for Hansen Tire & Truck Repair. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. Job Summary: We are seeking a highly skilled Service Advisor to join our team. In this role, A Service Advisor plays a crucial role in the industry, serving as a liaison between customers and the service department of a dealership or repair facility. The primary responsibilities of a Service Advisor include: Customer Interaction: Greeting customers and assessing their vehicle service needs. Listening to customer concerns and documenting relevant information about vehicle issues. Service Recommendations: Advising customers on recommended maintenance and repairs based on vehicle inspections and manufacturer guidelines. Providing cost estimates for services and obtaining customer approval before initiating work. Scheduling and Coordination: Scheduling appointments for service and repairs. Coordinating with the service department to ensure timely completion of work. Managing the flow of vehicles in and out of the service area. Communication: Keeping customers informed about the status of their vehicles and any additional repairs or issues that may arise during the service process. Explaining technical details in a clear and understandable manner to customers. Willing to train others share knowledge Documentation: Creating and maintaining accurate service records for each customer and vehicle. Documenting all customer interactions and service transactions. Customer Satisfaction: Ensuring high levels of customer satisfaction by addressing concerns, resolving issues, and providing excellent customer service. Seeking feedback from customers to improve service processes. Sales and Upselling: Recommending additional services or products that may benefit the customer or enhance the performance of the vehicle. Explaining the value of recommended services to customers. Technical Knowledge: Staying informed about automotive technology, service procedures, and industry trends. Collaborating with technicians to understand and communicate technical information to customers. Administrative Tasks: Handling paperwork, invoices, and processing payments. Utilizing computer systems and software to manage customer and vehicle information. Compliance: Ensuring compliance with dealership or service center policies and procedures. Adhering to relevant regulations and standards in the automotive industry. A successful Service Advisor possesses strong communication skills, customer service orientation, and a basic understanding of mechanics. Must have their own tools. Additionally, organizational skills and the ability to work well under pressure are important in this role. North American Truck & Trailer offers a competitive wage and benefit packing including: .Benefits available the 1st of the month following date of hire. 401(k) retirement plan with company match Medical, Dental, and Vision Insurance Life Insurance Short- and Long-Term Disability Insurance Paid Vacation, Sick, and Holidays OEM Training Incentive for Parts & Service personnel Tool Reimbursement for service employees Tuition Reimbursement for service employees Discount on Parts/Labor and Vehicle Purchases Employee Referral Bonus Professional work environment To apply please contact Cheryl Rierson at ************************** or ************. Come experience the difference! In joining the North American Truck and Trailer family, you're not just securing a job - you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!

Shift hours 9:00 AM to 6:00 PM Monday - Friday, Rotating Saturdays 7 AM to 12 PM The Service Department is an integral part of this Company's success. The Service Advisor is the link between the customer and the Service Department. The Service Advisor is responsible for accurately documenting the customer's service needs and recommending related and/or overlooked repairs and services. The Service Advisor is responsible to get authorization to perform the repairs from the customer, schedule the repairs, and monitor the repair progress to notify the customer and get approval for any unexpected costs and repairs. The Service Advisor is to look for additional repairs that need to be made and address them with the customer. The Service Advisor is to promote the finding of additional repairs by the technician and sell them to the customer. The Service Advisor, at completion of the repairs, reviews the repair order details with the customer to ensure the customer understands what has been done. Essential Duties and Responsibilities: Accurately document the customer's service requests. Advise customers about necessary service for routine maintenance. Identify the mechanical problem by questioning the customer and doing a visual inspection or road test. Identify if the part is warrantable. Look up Federal Recalls and Safety Checks. Get written authorization from the customer to perform the requested repairs. Contact customers about additional problems found and recommend corrective procedure. Open repair order showing time, cost, and labor estimates for service and contact customers for approval to do the repairs. Write a brief but clear description of the problem on the repair order to help the mechanic locate the problem. Schedule service work to be done and assign to mechanics. Supervise repair order scheduling with mechanics. Monitor repair progress to insure repairs is performed in a timely manner. Review and close repair orders. Explain the work performed and the charges to the customer Handle customer complaints. Assist the Service Manager in hiring and firing employees. Assist the Service Manager and Shop Foreman in answering the phone. Qualifications High School graduate or GED Intermediate computer skills One year of related experience in Peterbilt heavy-duty truck repairs

Job Title: Field Service Advisor Company: Interstate Power Systems Interstate Power Systems is seeking a Field Service Advisor to join our Omaha Nebraska team. In this customer-facing technical role, you will serve as the primary liaison between on-site technicians, fleet customers, and our service operations. You will coordinate field repairs, provide parts and labor estimates, and ensure minimal downtime for critical power systems. Key Responsibilities Act as the first point of contact for field service inquiries from fleet managers, owner-operators, and equipment operators. Manage the end-to-end invoicing process, including reviewing work orders, verifying labor and material charges, resolving discrepancies, and ensuring invoices are issued accurately and on schedule. Coordinate with operations, technicians, and accounting to ensure all billable work is captured and invoiced correctly. Create detailed repair scopes, cost estimates, and work orders for field technicians. Schedule and dispatch field service technicians while optimizing routes and technician workloads. Coordinate parts procurement and delivery to job sites to minimize equipment downtime. Conduct post-repair follow-ups and quality assurance checks with customers. Maintain accurate service records, warranty documentation, and customer communication logs in Dealer Management Systems (e.g., CDK, Procede, Decisiv). Identify upselling opportunities for preventive maintenance, extended warranties, and power system upgrades. Qualifications Required 3+ years of experience in heavy-duty truck, trailer, or industrial generator service (dealership, fleet, or field environment). Strong mechanical aptitude with knowledge of diesel engines, electrical systems, hydraulics, and power generation equipment. Proven customer service skills with the ability to explain technical issues in clear, non-technical terms. Proficiency with service management software and Microsoft Office (Outlook, Excel). Preferred Prior field service experience with on-site repairs of Class 6-8 trucks, reefer trailers, or standby/emergency generators. OEM certifications (e.g., Cummins, Detroit Diesel, Allison Transmission, Kohler, Generac, Carrier/Transport Refrigeration). Experience in warranty administration and OEM portal systems. ASE Medium/Heavy Truck or Power Generation certifications. Employee Benefits Competitive Wages: Earn what you're worth with a strong salary and commission structure. Tuition Assistance: Support for educational and career growth. Comprehensive Health Coverage: Health, dental, and vision plans starting the first day of the following month. Paid Time Off (PTO): Begins accruing on day one of full-time employment. Holidays: 6 holidays plus 2 floating holidays per year. 401(K): Company matching to support your future. Disability and Life Insurance: Long-term and short-term disability and life insurance provided. Healthiest You: Virtual healthcare access paid by Interstate. Pet Insurance: Coverage for your furry friends. Employee Discounts: Available on products and services. Employee Assistance Program: Free 24/7 access to guidance for life's challenges. Health and Well-being Screening: Paid screenings for employees and their spouses. Note: This job description is not exhaustive, and duties may evolve to meet business needs. Interstate Companies is an Equal Opportunity Employer. We welcome all qualified candidates to apply by submitting a resume for consideration. Apply Now: Join our team and lead field service excellence at Interstate Power Systems! #IPSRT

Requirements Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous customer service experience is preferred

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division. How you will move us forward: Meet department productivity and quality standards. Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. . #LI-RB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

This position focuses on Home and Community Based Services (HCBS) provider quality and will evaluate HCBS waiver, habilitation, CNRS providers, and self-directed services to ensure quality and compliance with state and federal rules and laws and industry best practice standards. The HCBS Provider Quality Specialist for applications will focus on HCBS provider applicants in Central and Western Iowa to provide a successful onboarding experience including technical assistance on the development and implementation of policies and procedures, training development, and evaluation of the provider through their initial quality oversight review. Candidate must live North/Central Iowa or Western Iowa to be considered for this opportunity What you'll do: Conduct comprehensive quality evaluations of HCBS waiver, Habilitation, CNRS providers, and self-directed services Assess provider compliance with state and federal regulations, policies, and procedures Develop and implement corrective action plans with providers Provide technical assistance and guidance to providers on HCBS topics. Document findings and maintain detailed records of provider evaluations Analyze data and prepare reports on provider performance and compliance Facilitate training sessions and educational workshops for providers Collaborate with stakeholders to implement quality improvement initiatives Monitor provider progress in meeting quality standards Stay current with evolving HCBS regulations and best practices Required Skills and Experience Bachelor's degree in healthcare administration, social work, public health, or related field Minimum 3-5 years experience in HCBS or quality improvement Knowledge of state and federal HCBS regulations and requirements Understanding of quality assurance principles and methodologies Strong analytical and problem-solving skills Excellent written and verbal communication skills Proficiency in Microsoft Office Suite and able to use various types of technology. Valid driver's license and ability to travel within assigned region Strong time management and organizational skills Preferred Skills and Experience Experience with HCBS waiver programs and self-directed services Knowledge of person-centered planning principles Background in disability services or long-term care Training or teaching experience Knowledge of continuous quality improvement methodologies Experience with data analysis and reporting tools Experience working remotely Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health. Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed. While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate. Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms. Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class. Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis. If you need assistance to navigate Telligen's careers website or to apply for a position, please send an email to [email protected] We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Pay Range: $18.77 - 22.80 hourly Job Description: Your Piece of the Puzzle As NFM's Warehouse Department Trainer, you will train new staff in the safe, effective and efficient handling of products following all applicable department methods. Training will consist of all methods for Safety, Service and Production within the department as well as other training as assigned. Job Duties: A Day in the Life Monitor Identify, report, and take positive steps to correct any safety/security deficiency affecting NFM staff Manage Deliver training programs for employees, ensuring compliance with company policies and industry standards Plan Attend OSHA required safety classes and specific training as mandated by NFM (e.g. quality related classes, Service Plus, Back Education, etc.) Assist Familiar with workload priorities, ensure timelines are met Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? Must meet minimum age requirement of 18 years old High School Diploma or GED preferred 1-year labor or warehouse experience NFM Warehouse experience preferred for internal candidates Lift test requirement: ability to lift, push, pull required weights per established requirements for the department Ability to work nights, weekends and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check

Job Description Looking to hire a Service Advisor for Hansen Tire & Truck Repair. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. Job Summary: We are seeking a highly skilled Service Advisor to join our team. In this role, A Service Advisor plays a crucial role in the industry, serving as a liaison between customers and the service department of a dealership or repair facility. The primary responsibilities of a Service Advisor include: Customer Interaction: Greeting customers and assessing their vehicle service needs. Listening to customer concerns and documenting relevant information about vehicle issues. Service Recommendations: Advising customers on recommended maintenance and repairs based on vehicle inspections and manufacturer guidelines. Providing cost estimates for services and obtaining customer approval before initiating work. Scheduling and Coordination: Scheduling appointments for service and repairs. Coordinating with the service department to ensure timely completion of work. Managing the flow of vehicles in and out of the service area. Communication: Keeping customers informed about the status of their vehicles and any additional repairs or issues that may arise during the service process. Explaining technical details in a clear and understandable manner to customers. Willing to train others share knowledge Documentation: Creating and maintaining accurate service records for each customer and vehicle. Documenting all customer interactions and service transactions. Customer Satisfaction: Ensuring high levels of customer satisfaction by addressing concerns, resolving issues, and providing excellent customer service. Seeking feedback from customers to improve service processes. Sales and Upselling: Recommending additional services or products that may benefit the customer or enhance the performance of the vehicle. Explaining the value of recommended services to customers. Technical Knowledge: Staying informed about automotive technology, service procedures, and industry trends. Collaborating with technicians to understand and communicate technical information to customers. Administrative Tasks: Handling paperwork, invoices, and processing payments. Utilizing computer systems and software to manage customer and vehicle information. Compliance: Ensuring compliance with dealership or service center policies and procedures. Adhering to relevant regulations and standards in the automotive industry. A successful Service Advisor possesses strong communication skills, customer service orientation, and a basic understanding of mechanics. Must have their own tools. Additionally, organizational skills and the ability to work well under pressure are important in this role. North American Truck & Trailer offers a competitive wage and benefit packing including: .Benefits available the 1st of the month following date of hire. 401(k) retirement plan with company match Medical, Dental, and Vision Insurance Life Insurance Short- and Long-Term Disability Insurance Paid Vacation, Sick, and Holidays OEM Training Incentive for Parts & Service personnel Tool Reimbursement for service employees Tuition Reimbursement for service employees Discount on Parts/Labor and Vehicle Purchases Employee Referral Bonus Professional work environment To apply please contact Cheryl Rierson at ************************** or ************. Come experience the difference! In joining the North American Truck and Trailer family, you're not just securing a job - you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family! #hc156076

Job DescriptionDescription: Edwards MotorSports in Council Bluffs IA is looking for a Service Writer to join our team! The Service Writer is responsible for speaking to customers about the mechanical issues with their ATV/Motorcycle/Off-road vehicle etc, while working directly with the Service Technicians to relay information and determine the best course of repairs for the vehicles. This person will be in constant contact with employees and customers and will demonstrate excellent customer service and communication skills. Responsibilities: Greeting customers, and getting them checked into the system Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs Answering customer questions about service outcomes and consulting with technicians Informing customers about warranty protections and various programs and discounts Scheduling customers and understanding the work flow of the department Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way Requirements: Experience with ATVs, Motorcycles, and other Off-Road vehicles is highly preferred Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous customer service experience is preferred

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled