Post job

Service advisor jobs in Delaware - 515 jobs

  • Scheduler/Customer Service Representative

    Always Best Care 4.1company rating

    Service advisor job in Wilmington, DE

    Work Schedule: operates on an alternating weekly basis Working Weekend Monday 7:00a - 3:30p Tuesday 8:30a - 5p Wednesday Off Thursday Off Friday 7:00a - 3:30p Saturday 7:30a - 4p Sunday 7:30 - 4p Weekend Off 8:30a - 5p 8:30a - 5p 8:30a - 5p 8:30a - 5p 8:30a - 5p Off Off During your probationary period, generally your first 30 - 90 days, your hours will reflect the "Weekend off" schedule Position Summary: The Scheduling Coordinator is responsible for providing exceptional customer service by promptly and professionally addressing inquiries and complaints. This role requires strong communication skills, in-depth knowledge of company products and programs, and the ability to work effectively within a team environment. Essential Duties and Responsibilities: Answer phone calls in a professional and timely manner. Manage, fill and update schedules by matching caregiver skills to client needs and handling last-minute changes. Triage heavy phone volume efficiently. Review and approve schedules weekly for billing and payroll. Serve as a liaison between caregiver staff, clients, families, and other back-office employees. Learn and utilize new software to document all activities in a shared database. Maintain composure and work effectively in a fast-paced environment. Demonstrate excellent customer service skills. Able to learn new software and document ALL activities in a shared database. Utilize strong critical thinking and problem-solving abilities. Be familiar with New Castle and Kent Counties for mapping locations. Perform other duties as assigned. Qualifications: High School Diploma or GED equivalent required. Associate's degree preferred. Previous experience as a scheduler in a medical-related field is advantageous. Proven track record of providing excellent customer service. Knowledge of medical terminology and coding is necessary. Strong problem-solving skills. Proficiency in data entry and computer skills, including Microsoft Office Suite. Excellent verbal and written communication skills. Ability to maintain confidentiality. Ability to work independently with minimal supervision. Must pass background check, drug screening, a doctor's physical, and a 2-step PPD test. EXPOSURE CONTROL CATEGORY: Low Exposure Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $24k-31k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Casual Customer Service Supervisor

    Delaware River & Bay Authority (DRBA 4.3company rating

    Service advisor job in Lewes, DE

    Hourly Rate: $20.00 Work schedule is primarily weekends and holidays from 10:15 a.m. to 6:15 p.m. or, 5:45 a.m. to 1:45 p.m. to cover other shifts in support of the departmental needs I. POSITION SUMMARY This position is a casual Customer Service Supervisor which is responsible for conducting sales and providing customer service, supervision, and administration for the Cape May-Lewes Ferry ticket/tollbooth/call center operations. This position has a primary role in the day-to-day supervision of the Customer Service Department. The Customer Service Supervisor is responsible for providing supervision of employees in the following duties: ticketing, reservations, and sales; handling and resolving customer- related issues; and performing a variety of administrative duties. Work schedule is shift work on weekends and holidays (normally, 10:15 a.m. to 6:15 p.m. or 5:45 a.m. to 1:45 p.m. to cover shifts) in support of the departmental needs. Additional shifts will be required based upon business needs.. This casual position is part-time with no guaranteed minimum number of hours, nor are there any guaranteed assignments. II. ESSENTIAL DUTIES AND RESPONSIBILITIES * Supervises a sales and customer service team training, coaching and counseling staff * Assists with setting up, promotion, selling and up-selling of all events and products offered to the public * Handling of, and resolving of, customer complaints * Tracks, monitors, measures productivity * Provides the highest level of customer service and professionalism to all internal and external customers III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES * Strong ability to supervise and motivate employees * Ability to handle multiple tasks, projects, and priorities * Good verbal and written communications skills * Ability to operate a variety of office and point-of-sale equipment, such as, personal computers in addition to experience with Microsoft Office products * Cash handling experience * Ability to provide superior customer service to everyone by responding in a courteous and efficient manner IV. REQUIRED EDUCATION AND EXPERIENCE * High school diploma or equivalent. * Two years of supervisory experience preferred * Two years of experience in sales, call center operations, or customer service V. LICENSES, REGISTRATION, AND SPECIAL REQUIREMENTS * Possession of a valid motor vehicle operator's license VI. ADDITIONAL REQUIREMENTS * Applicants will be subject to a background check * Subject to pre-employment drug testing * Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution or enroll in the payroll card program to receive their bi-weekly pay ********************* If you are interested in applying for this position please complete the on-line application at ************* In addition, you also have the option of attaching a resume to the completed application.
    $20 hourly 2d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Milford, DE

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 27d ago
  • Service Advisor

    Delaware Tire Centers

    Service advisor job in Newark, DE

    Job Description Busy Tire and Automotive Service Center seeking enthusiastic, friendly, customer service oriented F/T service advisor with excellent interpersonal and communication skills. Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position. Job Responsibilities Advising current and potential customers about their service needs Answering phones Providing superior and prompt customer service Preparing necessary sales and service documentation Helping to maintain cleanliness and organization on the sales floor and customer waiting area Job Qualifications Strong, interpersonal, communication and phone skills Basic computer knowledge and experience Prior tire and auto experience is a plus Will train the details of this position Valid driver's license ASE certification is a plus Prior experience with AllData and Identifix is helpful
    $50k-96k yearly est. 17d ago
  • Service Advisor

    Boulevard Auto Sales

    Service advisor job in Millsboro, DE

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $50k-96k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor

    Paul Campanella's Auto Centers

    Service advisor job in Wilmington, DE

    Job Description At Paul Campanella's Auto Centers, we are seeking a dedicated Automotive Service Advisor to join our team. This role offers a fulfilling opportunity for someone passionate about the automotive industry and eager to provide exceptional customer service. We provide a supportive work environment, competitive benefits, and a path for career advancement. Role Overview The Automotive Service Advisor serves as the main point of contact between our customers and the automotive service team. The Advisor is responsible for coordinating vehicle service and repair needs while providing an outstanding customer experience. This role requires a blend of technical knowledge, problem-solving skills, and customer service excellence. Key Responsibilities Greet and assist customers actively and efficiently in our service center. Communicate effectively with customers to understand their needs and vehicle problems. Coordinate with technicians to diagnose vehicle issues and estimate repair times and costs. Order parts necessary for vehicle repairs Present and explain detailed service and repair options to customers, ensuring transparency and trust. Monitor the progress of vehicle repairs and update customers accordingly. Maintain detailed records of service and repairs performed. Ensure customer satisfaction and resolve any service-related concerns promptly. Participate in continuous training to stay updated on automotive advances and customer service strategies. Qualifications and Requirements High school diploma or equivalent; further education or ASE certification is a plus. Previous experience in an automotive service advisor role or a related field is preferred. Strong understanding of automotive parts, services, and repairs. Excellent communication and interpersonal skills. Proficient in using computerized systems for scheduling and invoicing. Strong organizational skills with the ability to multitask in a fast-paced environment. Valid driver's license and clean driving record. Why Join Us? We pride ourselves on our team-oriented culture, where every team member's contribution is valued and rewarded. Joining Paul Campanella's Auto Centers offers the potential for personal and professional growth in a rewarding career. Employee Benefits Competitive compensation packages. Comprehensive health, dental, and vision insurance. 401K retirement plan with company matching. Paid vacation, holidays, and PTO. Opportunities for ongoing training and development. No weekend shifts, promoting work-life balance. Work Hours and Compensation This is a full-time role, Monday through Friday, 7:30 AM to 5:00 PM. Compensation is based on experience, ranging from $60,000 to $100,000 annually. About Us At Paul Campanella's Auto Centers, we are more than just a repair shop. We are committed to fostering a team environment where each employee can flourish. Our values of professionalism, accountability, integrity, quality, and innovation drive everything we do.
    $60k-100k yearly 16d ago
  • Service Advisor

    Bentley Truck Services

    Service advisor job in Felton, DE

    Job Description Service Advisor: About us: Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 8 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 150+ employees and customers. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team! Benefits: Sick/PTO Paid Holidays Competitive Wage Generous 401k match. Medical, Dental, Vision Employee Referral Bonus Company Paid Life Insurance Supplemental Life, LTD, STD, etc. Service Advisor Job Summary: The Service Advisor requires strong customer service skills and a broad knowledge of vehicle service requirements. Builds strong relations with customers and assist them by working with the Service Department to meet the needs of our customers. Excellent customer satisfaction and retention is a must. The Service Advisor may need to open and close the shop as well when the Service Manager is off. Responsibilities: Access vehicle problems and services needed by listening to customers description of symptoms, clarifying description of problems, conducting inspections, checking vehicle maintenance records, and examining service schedules. Verify warranty coverages and service contract coverages by examining records and papers, explaining provisions and exclusions. Develop estimates by costing materials, supplies, and labor, calculating customer's payment including deductibles. Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtaining approval signatures, and entering the repair order into the service database. Maintain customer rapport by explaining estimates and keeping customers informed of their vehicles repair status on a daily basis. Requirements: Previous customer service experience. Computer and point-of-sale proficiency. Organizational and record-keeping skills. High school diploma, GED, or equivalent. Valid driver's license with an acceptable driving record. 2-plus years of experience in a service advisor role strongly preferred. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $50k-96k yearly est. 25d ago
  • Experienced Automotive Service Advisor / Assistant Service Manager - New Castle Hyundai

    Hertrich Family of Automobile Dealerships

    Service advisor job in New Castle, DE

    Job Description Experienced Automotive Service Advisor / Assistant Service Manager (Full-Time) Hertrich Family of Automobile Dealerships - Join Our Growing Team! Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career? Hertrich Family of Automobile Dealerships is seeking an energetic, customer-focused Automotive Service Advisor / Assistant Service Manager to join our world-class team. Why Hertrich? At Hertrich, we offer exceptional opportunities for growth and advancement in a fast-paced, rewarding environment. With over 24 dealerships and 18 automotive brands across the Delmarva Peninsula, we are a recognized leader in the industry. As a family-owned business, we have been committed to serving our community for over three generations, supporting over 90 local organizations and charities. We pride ourselves on our entrepreneurial culture and high standards of excellence. We don't settle for "just good enough"; we aim for exceptional in everything we do. If you're dedicated, innovative, and passionate about delivering the best service, we want to hear from you! What We Offer: Competitive Salary Comprehensive Medical, Dental, and Vision Insurance for you and your family Life Insurance Options Short- and Long-Term Disability Coverage Paid Vacation, Holidays, and Personal/Sick Days 401(k) Plan with Employer Match Employee Purchase Discounts Key Responsibilities: Greet service customers promptly and courteously Answer service calls and schedule appointments Advise customers on estimated service/repair costs and timelines Coordinate service orders with technicians and monitor progress Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time Suggest additional services where appropriate Assist in monitoring service operations and daily paperwork (training to support Service Manager) Maintain inventory of parts and enforce service rules in the facility Other duties as assigned Qualifications: Minimum of 2-3 years' experience as an Automotive Service Advisor / Service Writer or 1 year as an Assistant Service Manager Strong customer service and sales skills; prior up-selling experience a plus Excellent communication and organizational abilities Computer literate and comfortable using service management systems High School Diploma or GED required Valid Driver's License with few to no points on driving record Must be available to work a flexible schedule, including evenings and Saturdays About Hertrich Family of Dealerships: For over 60 years, Hertrich has been committed to the community and delivering excellence in customer service. We pride ourselves on our team-oriented culture and believe in fostering an inclusive environment where everyone has the opportunity to thrive. We're an equal-opportunity employer, committed to diversity and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Job Posted by ApplicantPro
    $40k-63k yearly est. 22d ago
  • Automotive Service Advisor

    Preston Automotive Group 4.0company rating

    Service advisor job in Millsboro, DE

    Full-time Description As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: Review your appointments - some may be set by a BDC representative or dealership website. Greet and focus on customers when they arrive. Perform a vehicle walk-around and inspect every vehicle. Provide an estimate of the length of time the service visit will take. Follow up with customers on the status of their vehicle via their preferred communication platform. Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. Communicate frequently with technicians and parts associates. Become an expert on product knowledge to assist with customer questions. Meet or exceed targeted sales goals. Follow up with customers post visit to ensure we met their expectations. Requirements What are the requirements for this job? Ability to provide an exceptional customer experience Drive to achieve personal goals Attention to detail Communication and organizational skills Constant follow up before and after the service visit Valid driver's license and an acceptable, safe driving record High school diploma or equivalent
    $41k-51k yearly est. 60d+ ago
  • Experienced Automotive Service Advisor - Milford, DE

    I.G. Burton 3.7company rating

    Service advisor job in Milford, DE

    Job Description Experienced Automotive Service Advisor - Milford, DE Join the Award-Winning Team at i.g. Burton Auto Group. As a Service Advisor with i.g. Burton Auto Group, you will be providing outstanding service to all of our service customers. This position serves as the liaison between the Service Technician and customers. The Service Advisor will explain all of the necessary repairs that are needed on the customers vehicle as well as routine maintenance that may be due. You are in charge of making sure the customer is completely taken care of and leaving happy with their vehicle. If you're looking for a great opportunity with appreciation and involvement in your career, your search is complete. For years we have provided career opportunities with excellent compensation packages for eager individuals that want to grow. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Inform customers of needed/ recommended factory maintenance Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Manage extended service contracts Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Job Qualifications Dealership experience a plus Bi-lingual a HUGE plus Energetic/go-getter Ability to work in a fast paced environment A love for cars and helping customers with their vehicle needs Experience with Reynolds & Reynolds a plus Sales experience Benefits: You and your family will have access to our comprehensive benefits package including medical, vision, prescription drugs, dental, life, and 401(k)-retirement plan. Health Insurance Dental Insurance Vision Short Term Disability Long Term Disability Life Insurance Paid Time Off 401K Paid Holidays About Our Dealership Since 1908, i.g. Burton & Company, Inc has provided employment opportunities to thousands of different people in Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 115 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depend on it. If you want a career for a lifetime, we want you. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, national origin, ancestry, genetic information, hair textures, afro hairstyles, or protected hairstyles, color, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $34k-41k yearly est. 16d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Wilmington, DE

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 3d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service advisor job in Dover, DE

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 13d ago
  • Trading Services Specialist IV

    Jpmorganchase 4.8company rating

    Service advisor job in Newark, DE

    Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork. As a Trade Support Specialist within the Loan Trading Documentation team, you will take on the responsibility of providing primary and secondary trade closing support, as well as Third Party Agency Review. Your role is a crucial part of the Wholesale Loan Middle Office, a division of Wholesale Lending Services, which primarily supports the North America Credit Trading and Syndicated Leverage Finance businesses within the Corporate and Investment Bank. Job Responsibilities: Work with front office traders and sales coverage, clients, counsel and operations to settle secondary par loan trades Establish and maintain strong working relationships with clients/counterparts Manage heavy trade portfolio across various lines of business while maintaining a clean aging profile Review LSTA (Loan Syndications and Trading Association) standard documents and other legal documents including trade confirms, assignment agreements, proceeds letters, participation agreements, cash collateral agreements, and multilateral agreements Review credit agreements, specifically assignability language Identify and escalate issues to the front office trading assistants/traders/salespeople, in-house legal counsel and management, when necessary Prepare daily/weekly MIS reporting to track the status of open items and measure risk Required qualifications, capabilities, and skills: Bachelor's degree or syndicated loan experience Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Excellent oral and written communication skills Excellent analytical and critical thinking skills Ability to take initiative and self-motivate as well as work as part of a team Preferred qualifications, capabilities, and skills: Familiarity with loan-based software (LoanIQ, ClearPar) Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions Knowledge of the trade lifecycle and/or experience supporting a trading business Familiarity with syndicated loans Prior knowledge of loan products or trading operations
    $77k-108k yearly est. Auto-Apply 8d ago
  • Service Advisor

    Delaware Tire Centers

    Service advisor job in Newark, DE

    Busy Tire and Automotive Service Center seeking enthusiastic, friendly, customer service oriented F/T service advisor with excellent interpersonal and communication skills. Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position. Job Responsibilities Advising current and potential customers about their service needs Answering phones Providing superior and prompt customer service Preparing necessary sales and service documentation Helping to maintain cleanliness and organization on the sales floor and customer waiting area Job Qualifications Strong, interpersonal, communication and phone skills Basic computer knowledge and experience Prior tire and auto experience is a plus Will train the details of this position Valid driver's license ASE certification is a plus Prior experience with AllData and Identifix is helpful
    $50k-96k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Bentley Truck Services

    Service advisor job in Felton, DE

    About us: Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 8 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 150+ employees and customers. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team! Benefits: Sick/PTO Paid Holidays Competitive Wage Generous 401k match. Medical, Dental, Vision Employee Referral Bonus Company Paid Life Insurance Supplemental Life, LTD, STD, etc. Service Advisor Job Summary: The Service Advisor requires strong customer service skills and a broad knowledge of vehicle service requirements. Builds strong relations with customers and assist them by working with the Service Department to meet the needs of our customers. Excellent customer satisfaction and retention is a must. The Service Advisor may need to open and close the shop as well when the Service Manager is off. Responsibilities: Access vehicle problems and services needed by listening to customers description of symptoms, clarifying description of problems, conducting inspections, checking vehicle maintenance records, and examining service schedules. Verify warranty coverages and service contract coverages by examining records and papers, explaining provisions and exclusions. Develop estimates by costing materials, supplies, and labor, calculating customer's payment including deductibles. Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtaining approval signatures, and entering the repair order into the service database. Maintain customer rapport by explaining estimates and keeping customers informed of their vehicles repair status on a daily basis. Requirements: Previous customer service experience. Computer and point-of-sale proficiency. Organizational and record-keeping skills. High school diploma, GED, or equivalent. Valid driver's license with an acceptable driving record. 2-plus years of experience in a service advisor role strongly preferred. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $50k-96k yearly est. Auto-Apply 47d ago
  • Experienced Automotive Service Advisor

    Preston Automotive Group 4.0company rating

    Service advisor job in Millsboro, DE

    As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: * Review your appointments - some may be set by a BDC representative or dealership website. * Greet and focus on customers when they arrive. * Perform a vehicle walk-around and inspect every vehicle. * Provide an estimate of the length of time the service visit will take. * Follow up with customers on the status of their vehicle via their preferred communication platform. * Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. * Communicate frequently with technicians and parts associates. * Become an expert on product knowledge to assist with customer questions. * Meet or exceed targeted sales goals. * Follow up with customers post visit to ensure we met their expectations. Requirements What are the requirements for this job? * Prior experience as an Automotive Service Advisor is strongly preferred. * Ability to provide an exceptional customer experience * Drive to achieve personal goals * Attention to detail * Communication and organizational skills * Constant follow up before and after the service visit * Valid driver's license and an acceptable, safe driving record * High school diploma or equivalent
    $41k-51k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Dover, DE

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 3d ago
  • Trading Services Specialist IV

    Jpmorganchase 4.8company rating

    Service advisor job in Newark, DE

    Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation. As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans. Job responsibilities Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements. Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner. Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience. Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions. Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives. Perform investigative work to problem solve utilizing resources to achieve results for stakeholders Process and monitor daily cash movements, loan transactions, and loan return transactions Provide reporting to third party lending agents regarding daily trade settlements, positions, and fails Required qualifications, capabilities, and skills Ability to learn and utilize automation technologies and their application in optimizing trading operations. Understanding of data analysis techniques, with the ability to interpret data and inform decision-making. Communication skill in order to keep internal stakeholder relationships. Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization. Knowledge of Microsoft Office including Excel, Outlook, Word, and Powerpoint Thrive in a team oriented environment but can also work independently Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately Ability to articulate complex scenarios, investigations, and results Commitment to providing high standards of quality client service Ability to manage relationships, both internal and external Preferred qualifications, capabilities, and skills Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring. Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities. Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement. Knowledge of Alteryx, Visual Basic, Generative AI, UI Path, Tableau, or other technical skills a plus Basic negotiation skills, including assisting in discussions with internal teams and external parties to help reach mutually acceptable solutions Fundamental presentation skills, with the ability with the ability to prepare and deliver clear, concise information and insights to colleagues and supervisors ******This position is not eligible for H1B or Sponsorship******* This position is full time in office work.
    $77k-108k yearly est. Auto-Apply 44d ago
  • Automotive Service Advisor

    Preston Automotive Group 4.0company rating

    Service advisor job in Lewes, DE

    Job DescriptionDescription: As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: Review your appointments - some may be set by a BDC representative or dealership website. Greet and focus on customers when they arrive. Perform a vehicle walk-around and inspect every vehicle. Provide an estimate of the length of time the service visit will take. Follow up with customers on the status of their vehicle via their preferred communication platform. Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. Communicate frequently with technicians and parts associates. Become an expert on product knowledge to assist with customer questions. Meet or exceed targeted sales goals. Follow up with customers post visit to ensure we met their expectations. Requirements: What are the requirements for this job? Ability to provide an exceptional customer experience Drive to achieve personal goals Attention to detail Communication and organizational skills Constant follow up before and after the service visit Valid driver's license and an acceptable, safe driving record High school diploma or equivalent
    $41k-51k yearly est. 18d ago
  • Trading Services Specialist IV

    Jpmorgan Chase 4.8company rating

    Service advisor job in Newark, DE

    Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork. As a Trade Support Specialist within the Loan Trading Documentation team, you will take on the responsibility of providing primary and secondary trade closing support, as well as Third Party Agency Review. Your role is a crucial part of the Wholesale Loan Middle Office, a division of Wholesale Lending Services, which primarily supports the North America Credit Trading and Syndicated Leverage Finance businesses within the Corporate and Investment Bank. **Job Responsibilities:** + Work with front office traders and sales coverage, clients, counsel and operations to settle secondary par loan trades + Establish and maintain strong working relationships with clients/counterparts + Manage heavy trade portfolio across various lines of business while maintaining a clean aging profile Review LSTA (Loan Syndications and Trading Association) standard documents and other legal documents including trade confirms, assignment agreements, proceeds letters, participation agreements, cash collateral agreements, and multilateral agreements + Review credit agreements, specifically assignability language + Identify and escalate issues to the front office trading assistants/traders/salespeople, in-house legal counsel and management, when necessary + Prepare daily/weekly MIS reporting to track the status of open items and measure risk **Required qualifications, capabilities, and skills:** + Bachelor's degree or syndicated loan experience + Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) + Excellent oral and written communication skills + Excellent analytical and critical thinking skills + Ability to take initiative and self-motivate as well as work as part of a team **Preferred qualifications, capabilities, and skills:** + Familiarity with loan-based software (LoanIQ, ClearPar) + Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions + Knowledge of the trade lifecycle and/or experience supporting a trading business + Familiarity with syndicated loans + Prior knowledge of loan products or trading operations JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $77k-108k yearly est. 60d ago

Learn more about service advisor jobs

Do you work as a service advisor?

What are the top employers for service advisor in DE?

Bentley Truck Services

Delaware Tire Centers

Boulevard Auto Sales

Freedomroads

Top 8 Service Advisor companies in DE

  1. Walmart

  2. Bentley Truck Services

  3. Delaware Tire Centers

  4. Peak Performance

  5. Camping World

  6. FUJIFILM Medical Systems USA

  7. Boulevard Auto Sales

  8. Freedomroads

Job type you want
Full Time
Part Time
Internship
Temporary

Browse service advisor jobs in delaware by city

All service advisor jobs

Jobs in Delaware