Service advisor jobs in District of Columbia - 196 jobs
Call Center Customer Service Representative
The Midtown Group 4.4
Service advisor job in Washington, DC
At least seventeen (17) Medicaid related Call Center Customer Service Representatives are needed for a long-term project in DC. These positions are 100% onsite and located downtown, near Farragut North Metro Station.
The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise across several functions, including contact center operations.
Our Customer Service Representatives will support D.C. medical providers who need assistance with invoices and payments for service they provide DC Medicaid recipients.
These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Thursday, 12/18/25, and these engagements are expected to start on 1/29/26 and may continue for up to two or three years or longer.
Key job tasks
CSRs have several job responsibilities, and some of the critical ones are:
• Receive inbound contacts using the contact center platform, respond to general customer questions,
provide consultancy using insurance and healthcare expertise available in the knowledgebase, and
escalate to appropriate staff as needed.
• Handle and process contacts so that service level targets are exceeded.
• Process requests and document contacts, including updates to account history with results of the
interaction to include proper documentation. This is critical, as this case history is referenced by CRSs and supervisors to understand what has taken place to date and how to best resolve an issue or progress a case.
• Interface with team members, management, and customers to resolve customer service issues.
• Review and recommend modifications to procedures and workflow, as needed, to ensure efficient and effective processing of transactions.
• Conduct outbound customer contacts in response to customer direction or other business needs.
• Attend twice-weekly pre-shift meetings, on Mondays and Thursdays, to hear essential information from supervisors, to participate in interactive Q&A, etc.
• Follow contact center scripts, properly verify callers, gain permissions to disclose information, or
assist, and fully document each contact.
Performance measurement
The Midtown Group measures performance in several ways, with the key ones being:
• Quality Assurance assessments: CSRs may have their calls monitored and assessed at any time during a shift. We and our partner monitor and assess our CSRs regularly. CSRs are expected to maintain or
exceed a QA pass rate of 90%+. Calls are considered failed if a CSR misses or incorrectly performs any critical element of the job. These items are well-covered in training and reinforced during pre-shift and individual coaching sessions.
• Call handling metrics are a good measure of performance and the three focus areas are:
• Percent of your shift that you are either on a call or available to take a call.
• Length of call. We are here to provide efficient, professional assistance, so a consistent record of
accomplishment of extraordinarily long or noticeably short calls is frowned upon.
• Percent of calls that you transfer. This often indicates that a CSR is unable or unwilling to assist
callers.
• Attendance
Minimum requirements
• High School Diploma or equivalent, 2-year post-high school Degree, or bachelor's degree.
• Typically, four + years of on-site/in-person multi-channel contact center experience in a similar or
related field.
• Proficiency with basic help desk software, computer software and Microsoft Office applications.
• Problem-solving skills to bring inquiries to effective resolution.
• Customer service skills, with an emphasis on written and oral communication, to respond to inquiries
professionally and efficiently.
• Medicaid and health insurance experience is strongly preferred.
Other important skills
The ability to provide exceptional customer service is important to the Midtown Group and our
client. If you have the service gene - if helping others is in your DNA - we are happy to have you join us.
Our most effective and successful Customer Service Representatives exhibit the following
skills:
• Conduct themselves with professionalism, empathy, patience, courtesy, and intact.
• Communicate effectively, clearly, and professionally.
• Listen carefully to understand the caller's situation, to determine the caller's needs, to read and
understand the case history, and to provide the appropriate course of action.
• Effectively collect and handle sensitive data and personal information, as needed.
• Deal well with conflict, as well as complex and emotional situations.
• Be flexible, and able to work independently.
Hours, project duration, etc.
The contact center operating hours are Monday through Friday, from 8:00am to 5:00pm ET.
However, schedules will be between the hours of 7:45am to 5:15pm ET, to allow for pre-shift
sessions and last-minute contacts/wrap up.
The contact center is closed on Federal holidays. Candidates must be able to work 40 hours per
week.
The base period for this contract is one year, through November 2026, with two additional annual
option periods. This contract could run for nearly three years, until November 2028
$33k-41k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Customs Specialist / International Trade Compliance Professional
People Placers Staffing
Service advisor job in Washington, DC
Schedule: 1,800 - 2,000 hours per year Salary Band: $140,000 - $160,000 (non-licensed) $160,00-$190,000 (licensed broker) $200,000+ (licensed attorneys) This law firm is home to highly motivated professionals distinguished by intellectual rigor, technical excellence, and a shared commitment to superior client service. The Customs Specialist plays a critical role in advising clients on complex import and trade compliance matters while contributing to a collaborative, high-performance environment focused on continuous improvement.
Highly preferred to have a Licensed U.S. Customs Broker or licensed practitioners of Law.
Key Responsibilities
The Customs Specialist will provide substantive analysis and practical guidance across a broad range of customs and trade matters, including:
Tariff classification, customs valuation, country-of-origin determinations, and entry requirements
Identification of duty drawback opportunities and duty/fee savings strategies
Advising on CBP automated systems, including ACE, post-entry audits, and focused assessment audits
Supporting the design and implementation of compliance solutions, with an emphasis on automation and process optimization
Assisting with due diligence reviews, privilege reviews, and audits of client records and files
Conducting legal and factual research related to customs laws, regulations, markets, and industry standards
Coordinating filings and communications with U.S. Customs and Border Protection and other government agencies
Collaborating with attorneys, specialists, and clients to deliver accurate, timely, and strategic outcomes
Qualifications
Bachelor's degree or higher from an accredited college or university
Customs Broker License strongly preferred. Trade Compliance Specialists or Import Specialists will be considered.
Substantial experience in customs and international trade compliance, including roles such as:
Licensed Customs Broke
U.S. Customs Auditor
Hands-on experience with CBP's ACE Portal
Exceptional written and oral communication skills, with the ability to convey complex technical information clearly and precisely
Strong research capabilities, including regulatory and factual analysis
Proficiency with Microsoft Office applications, including Word, Excel, and Access
Willingness to travel as required, internationally.
This role rewards precision, judgment, and intellectual stamina. It suits someone who enjoys living at the intersection of law, logistics, and systems where a single classification decision can ripple across global supply chains.
$44k-85k yearly est. 10d ago
TEKsystems Global Services Strategic Government Advisor/State And Local
Teksystems 4.4
Service advisor job in Washington, DC
Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.
We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.
Ready to join us?
Here's what the opportunity supported through our TGS Talent Acquisition Team Requires:
TEKsystems Global Services-Strategic Government Advisor(SGA)
Role Purpose
To serve as a trusted advisor and strategic partner to TEKsystems and TEKsystems Global Services (TGS) government clients - combining deep public sector insight with commercial acumen. This role ensures long-term customer success, fosters high-level relationships, and drives the growth of public sector accounts through strategic advisory, innovation, and delivery excellence. This hybrid role bridges government policy understanding, strategy, sales, advice and execution.
The primary responsibilities of this role are to work collaboratively and cross functionally with the TGS/TEKsystems sales and pre-sales leadership to improve client relationships, ensure consistently excellent program delivery across the account and to increase overall client engagement and profitability. The SGA will work with this team to define the portfolio management plan that would include the appropriate strategy, cross practice collaborations, delivery excellence and program management innovations. The SGA will work with the customer to ensure clear communication from all TEK team members. The SGA will provide their clients with thought leadership to help them transform and grow their operations. This role will require up to 50% travel. The SGA will work with the sales and delivery teams, to be the primary voice of the customer back to the TEKsystems team to help drive the most effective and customer centric solutions driving:
- Customer Value delivery
- Portfolio program delivery excellence
- Expansion of services across the TEKsystems ecosystems
This Leader must have the ability to collaborate and exercise influence both within TEKsystems Global Services and within customer organization's executive suite. Must be able to maintain industry/functional expertise and knowledge of key industry issues impacting the State and Local Governments marketplace especially in the domain of Digital Transformation, Analytics, Data, Insights, Predictive Analytics, AI & ML, Application Management and Modernization, Application Development, Cloud and Agile Transformations, Continuous Integration/Continuous Development, Data Analytics and Insights and OCM and ECM principles.
The successful candidate will have a proven track record of established business relationships amongst Leaders in targeted, specific solutions and technologies. They will ideally have consulting leadership experience along with formal alliance and portfolio management.
Core Responsibilities
+ Strategic Advisory
+ Provide insight into government priorities, policies, and funding cycles.
+ Advise clients on transformation, regulation, and innovation opportunities.
+ Anticipate policy shifts and align organizational solutions to public objectives.
Relationship Management
+ Build senior -level relationships across agencies, strategic partners and lobbyist key stakeholders.
+ Act as a point of contact for executive engagement and issue resolution.
+ Foster trust-based partnerships focused on shared outcomes.
Growth & Business Development
+ Lead account strategy for public sector portfolios.
+ Identify and convert new opportunities in alignment with government agendas.
+ Assist with proposal development, contracting, and negotiations.
Delivery Governance
+ Ensure delivery excellence across engagements.
+ Connect cross-functional teams (consulting, technology, operations) to meet client needs.
+ Measure client satisfaction and ensure performance metrics are met.
+ Ideal Background
Required Education and/or Experience
+ Bachelor's degree or equivalent, relevant experience; Graduate Degree preferred.
+ 10+ years' working in or with experience in government consulting, public affairs, or public sector account leadership.
+ 10+ years' experience in information technology and/or professional services, with emphasis on Cloud Services (AWS, Azure), DevOps ToolChain, Data Services and EDH, Application Development, Security/Compliance enterprise level integration experience and knowledge required.
+ Experience in developing solutions, delivering and administrating client professional services agreements including the change management process.
+ Frequent interactions with external customers at the CIO level; normal level of interactions is the CIO level; established consulting and interpersonal skills with 10+ years' experience
+ 10+ years in IT service management/project management providing solution development and daily sales/solutions oversight within a professional services environment or equivalent, relevant experience in managing resources in appropriate environment
+ Proven success in influencing or managing complex government accounts.
+ Strong relationships and network in government and regulatory bodies.
+ Expertise in sectors like digital transformation, infrastructure, health and human services.
+ Experience presenting capabilities and networking at industry conferences (MESC, ISM, NASCIO)
+ KPIs
+ Strategic Impact- influence on adoption of strategic recommendations
+ Relationship Strength- Executive-level engagement, stakeholder trust, and collaboration outcomes
+ Commercial Performance- Segment growth, contract renewals
+ Delivery Quality- CSAT/NPS delivery excellence
+ Innovation & Value Creation- Introduction of new ideas, partnerships, or service models
+ Lead and influence both internal and external stakeholders toward a technically sound solution that meets the customers' expectations for cost and risk considerations.
+ Perform various interactive sessions with external customers to develop a strategy for solution acceptance and understanding, expanding the customer's perception of possible approaches.
+ Consolidate solution status and proposed costing information across the project stakeholders.
+ Ensure sales/solution/delivery escalation procedures are addressed and communicated to client, consultants, and managers.
+ Lead, influence and capture quantifiable and monetized value statements that are visualized and messaged during the solutioning phases. Support and help delivery enable, measure and support that value realization and then report and message the actual quantified and monetized business value the services rendered.
+ Perform sales/solutions/delivery risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.
+ Identify and coordinate the solution/delivery change control process.
+ Provide extensive technical guidance and leadership to influence the internal and external stakeholders to understand the larger solutions context and risk considerations.
+ Identify and capitalize on additional opportunities as they arise within the customer environment and address as part of the ongoing sales cycle.
+ Understand TEKsystems Global Services differentiating services offerings, discern where the capabilities and opportunities exist, and map those into short-term and long-term strategies within TL program portfolio
+ Assess, build, and enhance the positioning of TEKsystems at the highest levels within the enterprise services world
+ Contribute to TEKsystems Global Services best practices and knowledge repository
Requisite Abilities and/or Skills, and Business Acumen
+ Strong conceptual and analytical skills, which demonstrate out of the box problem solving.
+ Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment.
+ Excellent oral and written communication skills (English language).
+ Superior people and personnel management skills.
+ Strong organizational skills - leadership, management, process, relationship management.
+ Understands organizational interdependence and cultural nuance and can leverage them to build relationships that span a broad spectrum of organizational levels. A change agent who can constructively challenge peers and executives in an appropriate fashion.
+ Broad strategic thinker. Understands the big picture and business issues. A quick thinker who can hold his/her own in the company of thought-leaders and other high-performance professionals.
+ A flexible problem-solver. Can manage a large and diverse portfolio of projects and issues and rapidly assess situations with multiple outcomes and consequences.
+ A confident, proactive self-starter. Can work autonomously. Strong attention to detail.
+ Unquestionable integrity and discretion. Committed to core values and ethical business conduct and has the backbone to stand up for what is right and necessary.
+ High professional integrity and honesty - able to separate
Job Type & Location
This is a Permanent position based out of Washington D.C., DC.
Pay and Benefits
The pay range for this position is $147000.00 - $220400.00/yr.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 2, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$147k-220.4k yearly 11d ago
Institutional Services Advisor
United Bank, Inc. 4.2
Service advisor job in Washington, DC
The Institutional ServiceAdvisor's primary role is to serve as the relationship manager for a diverse group of clients. This position requires a broad and deep understanding of sophisticated investment management practices and 401(k) retirement plans. The Institutional ServicesAdvisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.
RESPONSIBILITIES:
* Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
* Ability to discuss investment performance, economic, and financial market trends with clients and prospects.
* Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
* Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
* Assist in coordinating retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
* Develop leads and referrals from current clients and outside contacts; solicit requests for proposal where appropriate.
* Responsible for preparing and executing a business development plan.
* Prepare and present sales materials to prospective clients.
* Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
* Maintain internal contact management database and monitor the frequency of client and prospect contact
* Foster open communication with other Bank departments.
* Provide strategic input to the Wealth Management department and management as necessary.
Qualifications
* Bachelor's degree required
* Minimum of five (5) years of sales, investment, and portfolio management experience required
* Minimum of three (3) years of wealth management experience required
* Demonstrated experience in effective account/relationship management required
* Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
* Strong, successful track record that consistently meets or exceeds goals
* Ability to foster teamwork and motivate colleagues required
* Client-centered focus with excellent strategic thinking ability and consultative skills
* Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
* Excellent verbal and written communication and interpersonal skills required
* Enthusiastic, positive energy demeanor
* Ability to accommodate work outside normal business hours required
* Ability to travel as client or business needs required
KEY COMPETENCIES:
* Account management
* Relationship building
* Industry knowledge & Expertise
* Presentation skills
* Entrepreneurial spirit
ESSENTIAL FUNCTIONS:
* Sitting/standing for extended periods of time
* Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
* Ability to converse and exchange information with all levels of staff within organization
* Ability to observe, perceive, identify, and translate data
* Ability to travel via air, rail, automobile, and/or bus
Our Total Rewards Package
In Washington, D.C., the expected base pay salary range for this role is $111,709-$237,491, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.
Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: Washington DC
Job Segment: Relationship Manager, Banking, Pre-Sales, Bank, RFP, Customer Service, Finance, Sales
$42k-63k yearly est. 60d+ ago
Senior Portfolio Services Advisor, USG
Dexis 4.0
Service advisor job in Washington, DC
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The contractor will support a US Government Agency's budget-related functions and financial management, administering political risk insurance, financing, investment funds, equity, grants and pre-investment programs, and monitoring and maintaining transactions pursuant to the government's policies and procedures for financial monitoring.
Work involves maintaining international finance billing and collection system, preparing automated and special billings in accordance with individual transaction requirements as indicated in loan documents, ensuring timely execution and delivery of billings and payments with borrowers, as well as with third party agents (i.e., fiscal agents, brokers and trustees) as appropriate, including the timely notification, payment amount and verification as detailed in finance agreements, providing loan balances, interest rates, interest accrued, and other financial information to government auditors and interagency stakeholders with the U.S. Government, assisting in preparation of quarterly and ad-hoc reports, engaging in frequent communication with clients to reconcile compounded interest and outstanding. The work also involves active coordination and cooperation with Treasury and State department officials to support the U.S. government's role in the Paris Club.
This position is contingent upon contract award.
Responsibilities
Responsible for the monitoring of all financial flows including billing and application of receipts related to their assigned portfolio and developing PC-based applications to facilitate reporting and analysis. Ensures that loan balances, payment schedules, interest rates and other financial parameters match terms of underlying loan documentation. Ensures timely delivery of invoices and Notices of Past Due amounts (NPDs).
Recommends alternative means of processing transactions with complicated and interrelated or unique characteristics. Recommends changes in policies and procedures to accommodate recurring problems and issues.
Maintains in-depth and detailed knowledge of Oracle Loans financial system. Manages billing schedule, payoffs, and processes prepayments.
Independently prepares accurate and precise audit confirmations for borrowers. Provides loan balances, interest rates, interest accrued, and other financial information for audits.
Prepares portfolio reports as needed for internal and external parties, including periodic data calls for the State Department and Treasury.
Work with Portfolio Services officers to ensure continuity of all billing, payment and reporting obligations with respect to their loan portfolio. Will convey expertise regarding the scope, depth, and breadth of the portfolio.
Performs other related duties as assigned.
Responds to all requests in a timely manner. Conducts daily duties with courtesy and professionalism.
Qualifications
A minimum of a bachelor's degree with a preferred focus/major in finance, accounting, business administration, or related field or combination of education and related professional experience in the area of finance, banking, or related fields.
A minimum of 10 years of experience in dealing with loan balances, payment schedules, interest rates and other financial parameters that match terms of underlying loan documentation. Has experience preparing accurate and precise audit confirmations for borrowers. Prepares portfolio reports as needed for internal and external parties.
Shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance.
Preferred Qualifications
Knowledge of commercial and institutional banking products, services, and processes, including comprehensive understanding of loan database operating systems. Ability to export and summarize loan data via Excel, both for individual loans and a portfolio of loans.
Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” - that's how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
$50k-81k yearly est. Auto-Apply 7d ago
Parts and Service Technical Advisor- Washington DC W / S, VA
Stellantis Nv
Service advisor job in Washington, DC
Mopar Parts and Service Technical Advisor The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
* Provide phone and in-dealership technical assistance
* Troubleshoot and solve final repair attempt situations
* Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
* Manage dealership technical training requirements
* Provide support for C.A.G. / Engineering / proving grounds requests
* Recall and Rapid Response (RRT) follow up and reduction
* Act as quality feedback liaison
Provide dealership consultation on the following:
* Repair Service Agreements and facilities inspections
* Tools/equipment/facility
* Customer experience and improved Fixed First Visit
* Repair shop process improvements and proactive business planning with a focus on the customer
Basic Qualifications:
* Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification
* Excellent verbal communication skills
* 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician)
* Excel in building positive working relationships, customer satisfaction and issue resolution
* Self-motivated with demonstrated ability to achieve goals under minimal supervision
* Willing to relocate
* Required to travel domestically (61-80%), 50% overnight travel
Preferred Qualifications:
* Bachelor's degree in Business, Automotive Technology, or related field
* Dealership experience
* ASE certification
* Body shop experience
Salaried Employee Benefits (US, Non-Represented)
* Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
* Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing.
* Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days.
* Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances.
* Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.
* Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
Responsibilities
Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected.
We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.
At Peraton, you won't just support the mission - you'll define it.
We are seeking a highly experienced In-Service Management (ILS) Specialist with expertise in Voice and Telecommunications to play a critical role in the transformation of the nation's air traffic control system. This ambitious initiative is focused on enhancing safety, improving reliability and security, reducing outages, lowering total cost of ownership, and modernizing the aviation system with state-of-the-art technologies and facilities. In this role, you will oversee integrated logistics support for deployed FAA voice and telecom equipment.
Key Responsibilities
Establish and manage tasks, milestones, and documentation for long-term sustainment.
Coordinate logistics activities among FAA, ILMT, vendors, and internal teams.
Lead root cause analysis for logistics issues affecting availability.
Develop lifecycle cost estimates and recommend improvements to supply chain processes.
Conduct readiness assessments and contribute to modernization sustainment strategies.
Oversee integrated logistics support for deployed FAA voice and telecom equipment.
Establish and manage tasks, milestones, and documentation for long-term sustainment.
Coordinate logistics activities among FAA, ILMT, vendors, and internal teams.
Lead root cause analysis for logistics issues affecting availability.
Develop lifecycle cost estimates and recommend improvements to supply chain processes.
Conduct readiness assessments and contribute to modernization sustainment strategies.
Why This Role Matters
Your engineering expertise keeps the FAA's voice networks stable and secure, enabling real-time communication that underpins every flight's safety and success.
Qualifications
Basic Qualifications:
U.S. Citizenship Required.
Must have the ability to obtain / maintain a Public Trust clearance.
Bachelor's degree and 5 years of experience or Masters degree and 3 years or Associate's degree and 7 years experience or HS diploma/equivalent and 9 years experience.
Experience in integrated logistics support.
Familiarity with reliability, maintainability, and quality control standards.
Excellent organizational skills and the ability to collaborate across diverse teams.
Strong understanding of reliability, maintainability, and availability (RMA) metrics.
Experience using logistics management software and FAA supply chain tools.
Familiarity with earned value management and lifecycle cost analysis.
Preferred Qualifications:
Exposure to FAA programs or NAS systems.
Demonstrated success coordinating multi-stakeholder logistics operations under strict timelines.
#BNATC
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$104k-166k yearly Auto-Apply 18d ago
Investor Services - Consultant
CFGI 4.2
Service advisor job in Washington, DC
We are seeking a consultant to join our Asset Management team with a focus on Investor Services. This role is ideal for someone who thrives in a fast-paced environment, enjoys project-based work, and can manage multiple priorities simultaneously. The consultant will play a key role in supporting private equity clients focused on investor request management.
The position requires frequent use of client systems such as Salesforce to manage workflows, track deliverables, and maintain compliance with established policies. The consultant will also partner with client stakeholders to manage investor interactions, streamline processes, and drive efficiencies, making strong project management and multitasking skills essential for success.
The duties and responsibilities described here are not exhaustive, and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by CFGI in its sole discretion.
Responsibilities include:
Investor Request Management (80% of time):
* Utilize Salesforce to review, action and track investor request activity with a focus on quality and efficiency.
* Partner with client stakeholders to gather information needed to provide complete and accurate responses to investors.
* Develop a working knowledge of designated products, including their underlying portfolios and governing documents, to quickly provide investors with information.
* Manage daily investor interactions using high-touch, personalized communication to provide visibility into request progress.
* Capture investor feedback and synthesis into actionable process changes designed to create a superior client experience.
* Work collaboratively with other members within the designated product team to create a seamless operation.
* Willingness to work flexible hours and monitor emails outside of normal working hours based on client needs.
Project Management (20% of time):
* Collaborate with the client's investor relations team on ad hoc projects.
* Cross train on other functions within client service to create a strong bench of resources.
* Create, maintain and enhance standard operating procedures.
* Work with investor service counterparts to prepare and present investor request activity to client executive level stakeholders.
Knowledge, Education, and Experience:
* Bachelor's Degree preferred.
* Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams.
* Entrepreneurial nature, self-motivated, ethical, and dependable.
* Effective analytical and critical thinking abilities.
* High energy with commitment to quality client service.
* Strong research/data mining skills.
* Effective time management skills, ability to meet deadlines and project manage.
* High integrity and must be able to maintain confidentiality of sensitive and proprietary information.
* Advanced PC skills and excellent Microsoft Office skills.
* Intermediate level Excel skills.
* Familiarity with SharePoint, Salesforce, or another CRM systems a plus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$87k-121k yearly est. 60d+ ago
Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Washington, DC
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$22 hourly 60d+ ago
Interconnection & Utility Services Specialist
Distributed Sun
Service advisor job in Washington, DC
Distributed Sun - Interconnection & Development Director DOE
Multi-technology sustainable energy infrastructure development
Distributed Sun (DSUN) develops, finances, and deploys solar, storage, and adjacent energy technologies with long-term contracted cash flows on behalf of creditworthy off-takers. Our leading community and utility-scale solar solutions enable enterprises, universities and other stakeholders to decarbonization electricity generation and investors to achieve best-in-class returns. We are launching a BESS initiative targeting scale through a variety of applications. Entrepreneurial and established, Distributed Sun is a market innovator working alongside industry leaders to build a distributed and resilient grid for an electrified world.
DSUN's affiliate tru Current is a microgrid, mobility, and virtual power company, which provides end-to-end energy transition services for Fortune 500 companies and other large enterprises. TruCurrent customers benefit from comprehensive planning ‘roadmap development' using our analytical tools (TCO, GHG reduction analysis, charging optimization, site scoring tools etc.), policy & utility engagement, procurement, project development and execution of different asset classes (solar + storage, cold storage, fleet electrification including EVSE, VPP deployment, project financing, etc.).
Position Overview
This position will own the Interconnection Development Process from start to finish; at the forefront of the process as a key member of the Development team from initial site selection through the interconnection process. You'll manage the interconnection process, evaluate cost estimates while looking for ways to reduce interconnect costs, optimizing workflows, and navigating regulatory requirements to ensure a high percentage of projects are connected at a commercially viable price.
We're looking for someone who thrives at the intersection of technical expertise and business sensibilities. Your knowledge of interconnection standards, sharp business sense, project management skills, and understanding of the commercial aspects driving behavior of both the Utility/Transmission owner as well as economic constraints of projects.
The Project Development Manager will lead, execute, and report on interconnect project elements for renewable energy projects including community and large-scale assets in the Eastern United States. With provided resources and innate knowledge, the Project Development Manager will plan an execution strategy, organize resources around project inputs, and lead various stakeholders to a marketable energy infrastructure investment.
Responsibilities include management of interconnection process, vendors and investor relations. Internally, the position will interact with project finance, engineering, analytics, policy and senior management on the path to project delivery.
DSUN is an equal opportunity employer and values diversity. Employment decisions are made on the basis of qualifications, merit and business need. We encourage all qualified candidates to apply.
Responsibilities
· Project Development: proactively take responsibility for all Interconnect aspects of the development process for renewable energy projects, from initial feasibility studies and site selection through interconnection and construction. Ensure projects are delivered on time, within budget, and in compliance with regulatory requirements.
· Stakeholder Management: build and maintain relationships with key stakeholders, including utilities, ISO's, regulatory team, vendors and Executive team. Collaborate with internal and external stakeholders to overcome challenges.
· Risk Management: understand and isolate risks associated with project development, including regulatory, environmental, technical, and financial risks and communicate them clearly.
· Project Delivery: contribute to operational excellence in project delivery, focusing on quality and performing all work in accordance with best practice. Use and where able suggest and contribute to the creation or improvement of software, tools and processes to streamline project development workflows.
· Business Operations: support the operations of the business by maintaining accurate and timely records. Contribute to budgeting and planning elements for company forecasting and sales.
· Be a team player: participate in continually enhancing a culture of accountability, innovation, and collaboration.
Qualifications
· Bachelor's degree in engineering, Business, Finance, or related field. Advanced degree preferred.
· Minimum of 10 years of experience in renewable energy project development at community or C&I scale preferred. Must have experience of solar PV & battery energy storage system experience, and other additional technologies a bonus.
· Professional Engineer License with experience doing single line drawings and experience stamping designs for use in interconnection documents.
· Proven track record of successfully contributing to the delivery of complex renewable energy projects, with involvement in all aspects of the development cycle from site selection to COD.
· Detailed understanding of renewable energy technologies, project finance, permitting processes, and regulatory frameworks. Familiarity with mapping tools useful. Understanding of real estate and energy project development documentation and documentation management and legal structuring welcomed.
· Demonstrated tenacity, resilience, and problem-solving ability to overcome challenges and produce results in a fast-paced environment.
· Experience doing technical studies, transmission system planning, reliability analysis (steady state, contingency analysis, short circuit, and dynamic stability), power system design, transfer capability analysis, and due diligence on behalf of utilities, regional transmission operators preferred.
· Excellent communication and relationship-building skills, with the ability to engage effectively with internal and external stakeholders at all levels.
· Excellent organizational skills and ability to prioritize.
$51k-92k yearly est. 60d+ ago
Baggage Service Agent
G2 Secure Staff 4.6
Service advisor job in Washington, DC
Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.
4. Must pass a pre-employment drug test.
5. Most complete a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.
2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.
4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.
5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.
6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.
7. Assist customers with Skycap requests.
8. Monitor baggage delivery and complete baggage delivery quality checklist.
9. Must be familiar with all FAA/Airline/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
12. Attend meetings and in-services as required.
13. Utilize appropriate communications channels and maintain records, reports and files as required.
14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
$31k-39k yearly est. 60d+ ago
Human Resources and Management Services Writer/Editor (Contract Contingent - Location Negotiable)
Prosidian Consulting
Service advisor job in Washington, DC
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Consulting seeks a Writer/Editor to support and participate in a project supporting The Department of Labor, Office of the Assistant Secretary for Administration and Management, Human Resource Center. The Writer/Editor plays an integral role by effectively participating in day to day operations and by offering quality service and excellence in the administration provided for the OASAM. The duties of this position include gathering information about a topic; selecting and organizing the material gathered, organizing material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology and reviewing published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. This role supports the management, to include relationships and important deliverables and helps support others on the project through a positive attitude and effective communication with appropriate stakeholders.
This project provides human resources and management contracting support services for the Department of Labor, Office of the Assistant Secretary for Administration and Management, Human Resource Center. This project will include budget and finance, program development, analysis, evaluation, information technology, general project administration and curriculum development and training.
This Office (OASAM) is responsible for the development of policies, standards, procedures, systems and materials, related to the resource and administrative management of the Department. The Human Resources Center (HRC) is responsible for providing leadership, guidance and expertise in all areas related to management of the Department's human resources, including recruitment and development of staff, management of personnel systems, leadership in labor management partnership and improving and supporting work and family life.
• Gather information about a topic; selecting and organizing the material gathered.
• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
• Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
• Assist in laying out material for publication.
• Review, rewrite, edit, standardize, or make changes to material prepared by other writers or establishment personnel.
• Select photographs, drawing sketches, diagrams, and charts to illustrate material.
• Perform other related job duties as requested.
Qualifications
• Master's or Bachelor's degree in English, liberal arts, journalism or related field
• Minimum three (3) years' experience in data collection and analysis of technical projects, research, writing, and findings.
• Excellent writing and editing skills
• An affinity for writing
• Ability to express ideas clearly in writing
• Good judgment, creativity, self-motivation and curiosity
• Experience with Microsoft Office Suite
• Excellent oral, technical, written presentation and communication skills
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following for internships:
Competitive Compensation: ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
------------ ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$5k monthly Easy Apply 60d+ ago
Looking For PEGA CSA in Washington DC (US citizen only)
Maania Consultancy Services
Service advisor job in Washington, DC
Hi , We required Pega CSA/CSSA. These are direct hire permanent jobs with full benefits. If you are interested please send me your resume with expecting salary. Pega CSA/CSSA Fulltime/Perm Required Skills :
2+ years experience with Pega.
2 years of experience with .NET Framework 2.0 or higher and C#.
2+ years of SQL experience, including stored procedures; preferably
Microsoft SQL Server.
2+ years experience developing in a Microsoft Windows environment.
Strong knowledge of Object Oriented design, design practices, and
programming techniques.
Work with IT and business to understand requirements Performing
coding and testing of software solutions.
Generate specifications for design and development from business
requirements
Develop a unit test plan from the business requirements
Should be able to Analysis of data formats and parsing of data
--
Thanks & Regards,
Vazeer Ansari|Technical Recruiter|Maania
Phone:************
Mail : vazeer ( at ) maania.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 4h ago
Customer Service Representative
Fastsigns 4.1
Service advisor job in Washington, DC
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$33k-40k yearly est. Auto-Apply 60d+ ago
Recycling Services Associate
American University 4.3
Service advisor job in Washington, DC
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University
Department:
Recycling Supervisor
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Non-Exempt
Work Modality:
Full On Campus Presence
Union:
Excluded
:
Summary:
The Recycling Associate performs grounds maintenance, including planting, mulching, weeding, servicing outdoor trash receptacles, and removal of litter. They work to ensure the success of the campus waste and materials management programs, which entails the collection of recycling, compost, trash, and other materials throughout campus. When needed, they assist in performing small office moves, setups for university functions, and facilitating the storage and redistribution of durable goods. They also engage in snow and ice removal, campus clean up, hardscape maintenance, and operate small grounds equipment. The Recycling Associate typically works within assigned zone. However, the incumbent may be assigned to assist with work within and outside unit. Incumbent may be requested to serve on various department and/or university committees.
Essential Functions:
* Weeds, cleans and mulches planting beds, practices integrated pest management, applies compost and fertilizers, cultivates soil, plants, and prunes to ensure a neat clean bed appearance. Rakes and grades lawn areas in preparation of seeding or sodding. Assists with leaf removal operations, athletic field work, landscape projects, and other assigned tasks as required to ensure efficient accomplishment of the workload.
* Removes trash, recycling, compost, and cardboard from designated sites and disposes of those materials into their properly specified compactors. Checks and empties outdoor trash and recycling bins. Performs policing of assigned area for litter to ensure cleanliness of assigned zone. Sweeps sidewalks, courtyards, and walkway using hand or power equipment.
* Operates equipment including power mowers, sweepers, edgers, hedge trimmers, snow blowers, weed trimmers, power washers, etc., in order to accomplish required grounds and facilities maintenance tasks.
* Aids in performing intercampus moves and supports campus events, including moving furniture and setting out tables, chairs, and collapsible waste bins. Assists in transportation and storage of other materials, including durable goods for reuse and specialty waste streams like electronic waste.
* Performs snow and ice removal and applies deicing materials to ensure the safety of public areas for the university community.
Competencies:
* Serving Customers.
* Supporting Coworkers.
Position Type/Expected Hours:
* Full-Time.
* 40 hours per week.
* Must be available for weekend and overtime work as scheduled or needed for snow removal and other assigned work.
* Serves as an essential employee on the winter weather emergency team.
Salary Range:
* $22.86 - $25.00 per hour.
Required Education and Experience:
* High school diploma or equivalent.
* 1 - 3 years of relevant experience (e.g. landscaping, recycling/waste management, exterior cleaning, warehouse, construction).
* Valid and clean driver's license.
Preferred Education and Experience:
* Associate's degree or equivalent.
* Course work in horticulture, sustainability, environmental management.
* Experience with recycling, composting, and landfill diversion operations.
* Experience working with students.
* Ability to obtain pesticide certification.
* Knowledge of proper planting and pruning techniques for trees, shrubs, flowers, etc.
Additional Eligibility Qualifications:
* Knowledge of work methods, equipment, and procedures to assure health and safety standards and precautions are applied to work performed.
* Ability to obtain authorization to operate a university vehicle.
* Strong knowledge of recycling practices, standards, and operations.
* Good verbal and written communication skills.
* Ability to lift and carry 50 lbs. and capacity to work in seasonal weather conditions.
* Self-direction and attention to detail.
Other Duties:
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details
* Hiring offers for this position are contingent on successful completion of a background check.
* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email ************************.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
$22.9-25 hourly Auto-Apply 16d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Service advisor job in Washington, DC
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15-22.6 hourly 60d+ ago
Customer Service Representative
Catch USA 3.8
Service advisor job in Washington, DC
We are searching for candidates with strong communication skills to fill our vacancy of Customer Service Representative!
Customer Service Representative Responsibilities will include:
Onboard new clients and ensure a smooth transition to the product or service
Act as a primary point of contact for customers and provide ongoing support
Build strong relationships with clients and understand their business goals and objectives
Conduct regular check-ins and provide proactive solutions to customer issues
Collaborate with cross-functional teams such as sales, marketing, and product to ensure customer satisfaction
Analyze customer data and provide insights and recommendations to improve their experience
Educate customers on new features and updates to the product or service
Renew customer contracts and identify opportunities for upselling and cross-selling
What We Offer:
Clear path for career advancement
We believe in promoting from within, there are opportunities to move to different positions within the company or up the ladder
Who We Are Looking For:
Customer Service Representatives will meet the standard of outstanding customer service while establishing strong client relationships. We do this by dealing with customer needs and challenges with speed and professionalism.
Customer Service Qualifications:
Positive, uplifting attitude
High school diploma or GED required
Approachable and helpful personality
Student Mentality
Able to commute to Washington DC
Proven experience in customer service or a related field is preferred but not always required
Persons with Experience in the following areas should apply: Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent
$29k-37k yearly est. 60d+ ago
Senior Portfolio Services Advisor, USG
Dexis Online 4.0
Service advisor job in Washington, DC
The contractor will support a US Government Agency's budget-related functions and financial management, administering political risk insurance, financing, investment funds, equity, grants and pre-investment programs, and monitoring and maintaining transactions pursuant to the government's policies and procedures for financial monitoring.
Work involves maintaining international finance billing and collection system, preparing automated and special billings in accordance with individual transaction requirements as indicated in loan documents, ensuring timely execution and delivery of billings and payments with borrowers, as well as with third party agents (i.e., fiscal agents, brokers and trustees) as appropriate, including the timely notification, payment amount and verification as detailed in finance agreements, providing loan balances, interest rates, interest accrued, and other financial information to government auditors and interagency stakeholders with the U.S. Government, assisting in preparation of quarterly and ad-hoc reports, engaging in frequent communication with clients to reconcile compounded interest and outstanding. The work also involves active coordination and cooperation with Treasury and State department officials to support the U.S. government's role in the Paris Club.
This position is contingent upon contract award.
Responsibilities
* Responsible for the monitoring of all financial flows including billing and application of receipts related to their assigned portfolio and developing PC-based applications to facilitate reporting and analysis. Ensures that loan balances, payment schedules, interest rates and other financial parameters match terms of underlying loan documentation. Ensures timely delivery of invoices and Notices of Past Due amounts (NPDs).
* Recommends alternative means of processing transactions with complicated and interrelated or unique characteristics. Recommends changes in policies and procedures to accommodate recurring problems and issues.
* Maintains in-depth and detailed knowledge of Oracle Loans financial system. Manages billing schedule, payoffs, and processes prepayments.
* Independently prepares accurate and precise audit confirmations for borrowers. Provides loan balances, interest rates, interest accrued, and other financial information for audits.
* Prepares portfolio reports as needed for internal and external parties, including periodic data calls for the State Department and Treasury.
* Work with Portfolio Services officers to ensure continuity of all billing, payment and reporting obligations with respect to their loan portfolio. Will convey expertise regarding the scope, depth, and breadth of the portfolio.
* Performs other related duties as assigned.
* Responds to all requests in a timely manner. Conducts daily duties with courtesy and professionalism.
Qualifications
* A minimum of a bachelor's degree with a preferred focus/major in finance, accounting, business administration, or related field or combination of education and related professional experience in the area of finance, banking, or related fields.
* A minimum of 10 years of experience in dealing with loan balances, payment schedules, interest rates and other financial parameters that match terms of underlying loan documentation. Has experience preparing accurate and precise audit confirmations for borrowers. Prepares portfolio reports as needed for internal and external parties.
* Shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance.
Preferred Qualifications
* Knowledge of commercial and institutional banking products, services, and processes, including comprehensive understanding of loan database operating systems. Ability to export and summarize loan data via Excel, both for individual loans and a portfolio of loans.
$50k-81k yearly est. Auto-Apply 6d ago
Investor Services - Consultant
CFGI 4.2
Service advisor job in Washington, DC
Job DescriptionWe are seeking a consultant to join our Asset Management team with a focus on Investor Services. This role is ideal for someone who thrives in a fast-paced environment, enjoys project-based work, and can manage multiple priorities simultaneously. The consultant will play a key role in supporting private equity clients focused on investor request management.
The position requires frequent use of client systems such as Salesforce to manage workflows, track deliverables, and maintain compliance with established policies. The consultant will also partner with client stakeholders to manage investor interactions, streamline processes, and drive efficiencies, making strong project management and multitasking skills essential for success.The duties and responsibilities described here are not exhaustive, and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by CFGI in its sole discretion.
Responsibilities include:
Investor Request Management (80% of time):
· Utilize Salesforce to review, action and track investor request activity with a focus on quality and efficiency. · Partner with client stakeholders to gather information needed to provide complete and accurate responses to investors. · Develop a working knowledge of designated products, including their underlying portfolios and governing documents, to quickly provide investors with information.· Manage daily investor interactions using high-touch, personalized communication to provide visibility into request progress.· Capture investor feedback and synthesis into actionable process changes designed to create a superior client experience.· Work collaboratively with other members within the designated product team to create a seamless operation.· Willingness to work flexible hours and monitor emails outside of normal working hours based on client needs.
Project Management (20% of time):
· Collaborate with the client's investor relations team on ad hoc projects.· Cross train on other functions within client service to create a strong bench of resources.· Create, maintain and enhance standard operating procedures.· Work with investor service counterparts to prepare and present investor request activity to client executive level stakeholders.
Knowledge, Education, and Experience:
· Bachelor's Degree preferred.· Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Entrepreneurial nature, self-motivated, ethical, and dependable.· Effective analytical and critical thinking abilities.· High energy with commitment to quality client service.· Strong research/data mining skills.· Effective time management skills, ability to meet deadlines and project manage.· High integrity and must be able to maintain confidentiality of sensitive and proprietary information.· Advanced PC skills and excellent Microsoft Office skills.· Intermediate level Excel skills.· Familiarity with SharePoint, Salesforce, or another CRM systems a plus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$87k-121k yearly est. 16d ago
Representative II, Customer Service Ops
Cardinal Health 4.4
Service advisor job in Washington, DC
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************