Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$17.8 hourly 8d ago
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Service Advisor
McGrath Family of Dealerships
Service advisor job in Dubuque, IA
ServiceAdvisor - McGrath Chevrolet of Dubuque 📍 Location: Dubuque, IA🕒 Hours: Full-time Monday-Saturday
At McGrath, we're proud to be named the Corridor Business Journal's 2024 #1 Coolest Place to Work! This award celebrates companies that create the most engaging and rewarding work environments - and we're thrilled to be one of them.
What makes McGrath special? Our people. We're the kind of team that cheers each other on, shares a laugh even on the busiest days, and creates a welcoming atmosphere where you actually look forward to coming to work. We care deeply about what we do and the communities we serve, and we do it all with a big dose of fun.
What We're Looking For ✔️ Friendly, professional demeanor with strong customer service skills✔️ Excellent organization and multitasking ability in a fast-paced environment✔️ Strong verbal and written communication skills✔️ Ability to work seamlessly with serviceadvisors, technicians, and customers✔️ Comfortable with computers and dealership systems (training provided)✔️ Valid driver's license and clean driving record
What You'll Do 🔹 Greet customers in the service lane and assist with intake🔹 Prepare and organize repair orders 🔹 Coordinate with technicians to ensure efficient workflow🔹 Update customers on vehicle status and assist with follow-up calls🔹 Help maintain a smooth, organized, and welcoming service area
What's in It for You ✅ PTO starting Day 1✅ Health, Dental & Vision Insurance✅ 401(k) with Company Match✅ 97% of promotions from within✅ Fun, collaborative, team-oriented culture
✨ If you're organized, personable, and ready to be part of a team that feels like family - apply today and let's grow together! ✨
Get a glimpse of our culture thorough our videos! ************************************* PBAt7s
IND3
$33k-57k yearly est. Auto-Apply 15d ago
Service Advisor
McGrathauto 3.2
Service advisor job in Dubuque, IA
ServiceAdvisor - McGrath Chevrolet of Dubuque 📍 Location: Dubuque, IA🕒 Hours: Full-time Monday-Saturday
At McGrath, we're proud to be named the Corridor Business Journal's 2024 #1 Coolest Place to Work! This award celebrates companies that create the most engaging and rewarding work environments - and we're thrilled to be one of them.
What makes McGrath special? Our people. We're the kind of team that cheers each other on, shares a laugh even on the busiest days, and creates a welcoming atmosphere where you actually look forward to coming to work. We care deeply about what we do and the communities we serve, and we do it all with a big dose of fun.
What We're Looking For ✔️ Friendly, professional demeanor with strong customer service skills✔️ Excellent organization and multitasking ability in a fast-paced environment✔️ Strong verbal and written communication skills✔️ Ability to work seamlessly with serviceadvisors, technicians, and customers✔️ Comfortable with computers and dealership systems (training provided)✔️ Valid driver's license and clean driving record
What You'll Do 🔹 Greet customers in the service lane and assist with intake🔹 Prepare and organize repair orders 🔹 Coordinate with technicians to ensure efficient workflow🔹 Update customers on vehicle status and assist with follow-up calls🔹 Help maintain a smooth, organized, and welcoming service area
What's in It for You ✅ PTO starting Day 1✅ Health, Dental & Vision Insurance✅ 401(k) with Company Match✅ 97% of promotions from within✅ Fun, collaborative, team-oriented culture
✨ If you're organized, personable, and ready to be part of a team that feels like family - apply today and let's grow together! ✨
Get a glimpse of our culture thorough our videos! ************************************* PBAt7s
IND3
$43k-64k yearly est. Auto-Apply 15d ago
HVAC Customer Service Consultant
First Supply 4.0
Service advisor job in Dubuque, IA
First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.
As an HVAC Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to HVAC related inquiries about product application and troubleshooting. Do you have patience, attentiveness, HVAC product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.
If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY!
Responsibilities
* Answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product.
* Quickly and effectively find creative ways to meet customer's needs.
* Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation.
* Recommend products and provide service to customers, based on customer's specific needs.
* Provide information regarding availability of in-stock items to customers; and recommend any stock level issues to purchasing.
* Prepare and present quotations to meet customer needs.
* Accurately enter customer sales orders into the business system.
* Follow-up to ensure product orders are shipped in a timeframe to meet customer's needs.
* Contact or visit potential customers to evaluate their needs, and promote the sale of products and services.
* Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products.
* Other duties as assigned.
Qualifications
* Three years of related experience or equivalent training in trade fields
* Extensive HVAC product knowledge required
* Computer knowledge and skills with the ability to learn First Supply LLC's business system
* Ability to assess customer needs and provide customer satisfaction
* Ability to communicate information and ideas effectively with customers by telephone and in person
* Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved
About First Supply
First Supply is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.
First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles-from contemporary to traditional-along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today's 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-33k yearly est. Auto-Apply 4d ago
Experienced Service Advisor
Ed Morse Automotive 4.1
Service advisor job in De Witt, IA
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking ServiceAdvisor to join our Ed Morse team.
Responsibilities
Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles
The goal is to provide customer satisfaction and maximize dealership sales of parts and serviceAdvisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
Promptly meet and greet service customers warmly and be the perfect host
Listen to customer's reason(s) for bringing their vehicle to the service department
Offer logical diagnostic services or repairs to satisfy customer's concerns
Provide accurate estimates for all the services or repairs recommended
Qualifications
Candidates must be well spoken, have excellent telephone skills.
Be a positive associate who provides exceptional personalized service to our guests and community.
Conduct all business with sincerity, honesty, and genuine concern for customers.
Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact.
Maintain a customer satisfaction rating above zone average.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
$71k-103k yearly est. Auto-Apply 13d ago
Customer Service Associate
Community Savings Bank 4.3
Service advisor job in Manchester, IA
Customer Service Associates are face of the bank, responsible for providing exceptional customer service by greeting customers warmly in person, on the phone, and via internet channels. This role includes processing transactions efficiently, maintaining accuracy, and promoting bank products and services to meet customer needs while fostering lasting relationships.
This position may work in multiple branches within the region, including but not limited to, Manchester, Dyersville, Peosta, Edgewood, Earlville and Coggon. Company paid mileage rates apply.
$24k-28k yearly est. 12d ago
Automotive Service Advisor
Blain's Farm & Fleet (Blain Supply, Inc.
Service advisor job in Dubuque, IA
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$17.8 hourly 4d ago
Automotive Service Advisor
Blain Supply, Inc.
Service advisor job in Dubuque, IA
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
* Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
* All major Holidays & Birthday off
* Advanced Leadership Training Programs: build the skills to grow your career
* Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
* Internal recognition programs that support an engaged workplace
* 401(K) with company match
* Paid ASE testing and certifications
Compensation
* Saturday & Sunday weekend premium pay $2.50 per hour
* Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
* Assist customers with their purchases in a customer service and sales focused environment.
* Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
* Explain work orders and invoices to customers.
* Perform Retail Cashier Duties by obtaining and processing customer payments.
* Install batteries, balance wheels, repair and install tires when required.
* Perform oil changes using LOF procedures when required.
* Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
* Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
* Must have great communication skills
* Ability to pass pre-employment drug screening and background checks
* Ability to read and speak English
* Ability to effectively communicate with customers and coworkers
* Must be 18 years of age or older
* Prior auto repair experience is preferred
* Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$17.8 hourly Auto-Apply 6d ago
Donor Services Specialist
Biolife 4.0
Service advisor job in Dubuque, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Dubuque
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Dubuque
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$16 hourly 20d ago
Auto Service Advisor
Kunes Auto
Service advisor job in Platteville, WI
Group: Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first!
Job Summary:
Kunes Auto Group is seeking a customer-oriented, entry level Automotive ServiceAdvisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You'll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.
This is growth role for someone interested in getting into Service Advising and you will begin with assisting the ServiceAdvisor with customer care.
Key Responsibilities:
Greet customers warmly, assess their vehicle concerns, and record their needs.
Prepare detailed repair orders, including labor and parts estimates, for customer approval.
Communicate with customers about inspection results and recommend necessary corrective actions.
Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
Schedule service appointments, ensuring a seamless and efficient process.
Maintain high customer satisfaction standards by addressing concerns promptly.
Requirements
Qualifications:
No prior ServiceAdvisor experience necessary, seeking someone that comes from inside/outside sales, hospitality (Bartenders/Servers), customer service or administrative assistant background.
Strong communication and organizational skills with attention to detail.
Ability to multi-task is key
Proficiency with computer systems and service scheduling software.
Valid driver's license and clean driving record.
Compensation:
$65,000 +
What We Offer:
Competitive salary and bonus opportunities.
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) retirement plan.
Paid time off and holiday pay.
Employee discounts on vehicles, parts, and services.
Ongoing training and development opportunities.
A supportive, team-oriented work environment with room for career growth.
Daily Pay Program
Join the Kunes Auto Group Family! If you're passionate about providing exceptional customer service and thrive in a fast-paced environment, we'd love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career!
Kunes Auto Group is an Equal Opportunity Employer.
$65k yearly 9d ago
Customer Service Representative - Dubuque, IA
Kedia Corporation
Service advisor job in Dubuque, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 1d ago
Customer Service Rep/Office Clerk
Allstate Recruiting
Service advisor job in Dubuque, IA
Allstate Agents are hiring out-going, career oriented, sales professionals to join their teams as a Licensed Insurance Sales Representatives (Licensed Sales Producers) or Customer Service Representatives. Job Description Speaking with clients about a wide variety of issues, through phone and email. Taking payments and making policy changes. Transferring clients to licensed sales producers when needed. Scheduling appointments, etc.
Qualifications
Prior customer service and office experience helpful.
Additional Information
COMPENSATION
Competitive hourly wage
Bonuses available as well based on meeting goals
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
***This position is with an Allstate Exclusive Agent, not with Allstate Insurance. Employees of Allstate agents must be able to successfully complete any applicable licensing requirements and training programs. Allstate agents are independent business owners who hire their own employees. Allstate agents' employees are not employees of Allstate. ***
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Lane Madsen-State Farm Agent
Service advisor job in Dubuque, IA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lane Madsen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 30d ago
Customer Service Rep(01739) - 1685 John F Kennedy Rd
Domino's Franchise
Service advisor job in Dubuque, IA
Job DescriptionABOUT THE JOB
Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Rachel Fitzpatrick-State Farm Agent
Service advisor job in Dubuque, IA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-37k yearly est. 24d ago
Environmental Services Professional-PRN
Grant Regional Health Center 3.7
Service advisor job in Lancaster, WI
TITLE: Environmental Services Professional (Housekeeper)
DEPARTMENT: Environmental Services (Housekeeping)
POSITION STATUS/HOURS: As needed position. Coverage needed on Thursdays/Fridays and some Tuesdays from 3:30p-11:30p. Additional hours may be needed to cover vacations or medical leaves
Non-benefit eligible position.
JOB SUMMARY:
Responsible for cleaning and sanitizing rooms and furnishings in assigned work areas, according to established policies and procedures and to maintain high standards of cleanliness and sanitation throughout the hospital, clinic, and Grant Regional property.
GENERAL RESPONSIBILITIES:
Duties would include, but not be limited to the following:
Provide housekeeping duties within health center, clinics, and GRHC property to include but not limited to:
• Cleaning and disinfecting patient rooms
• Cleaning and disinfecting all areas of the health center/clinic and property as assigned
• Industrial floor care (dusting, mopping, buffing, scrubbing, waxing, shampooing, refinishing, carpet care, etc.)
• Waste disposal and cleaning of specialized areas of health center/clinic and property
• Making beds and restocking supply of linens
• Window washing
• Working alone or as a team
• Maintaining patient confidentiality and privacy
• Includes exposure to disagreeable odors, communicable diseases, body fluids, & chemicals including cleaners & sanitizer disinfectants
• Other tasks as assigned
QUALIFICATIONS:
Candidate must be 16 years or older. Must have familiarity with cleaning products. Previous professional housekeeping or industrial floor care experience preferred. Hospital cleaning experience would be a plus. Applicant should possess the ability to communicate effectively with all levels of the health center staff. Must possess the ability to lift and/or transfer a minimum of 50#; manual dexterity; good balance and hand-eye coordination; frequent bending, kneeling & reaching; ability to work off a ladder; and self-motivation necessary. Basic computer knowledge a must.
HOW TO APPLY:
Candidate offered employment will complete criminal background check, license/credential verification, and health requirements as condition of employment.
Internal Applicants: Apply in ADP Career Center prior to 5:00 p.m. on Wednesday July 9, 2025.
External applicants: Apply on-line at ********************* and attach an updated resume. Interviews will begin as applications are received.
Posted: 7/2/25
$25k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Superior Insurance Partners LLC
Service advisor job in Manchester, IA
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
We are seeking a Customer Service Representative (CSR) to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Come join our friendly, competitive work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Quoting, endorsements, certificates and will own the renewal process
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
What skills will make me successful in this role?
Ability and desire to provide results
Develop professional relationships with your internal and external partners
Effective communication
Utilize your resilient and adaptable mindset in the face of shifting priorities
Eagerness to collaborate with all teams and employees.
Qualifications:
2+ Years of customer service experience
Open to licensing
High School Diploma
Good systems agility
Proficiency in Microsoft Office
Preferred:
Property and Casualty Insurance License
Agency Management System experience
$29k-37k yearly est. Auto-Apply 15d ago
Automotive Service Writer
Runde Predriven Vehicles
Service advisor job in Hazel Green, WI
Job Description
Runde Auto Group is looking for a Service Writer to join our team! The right candidate will have automotive serviceadvisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
About Us:
Runde Auto Group is a family-owned group of dealerships spread across Illinois, Wisconsin. and Iowa. Our central headquarters is Runde Chevrolet, located in East Dubuque IL. In all, we offer eight new vehicle brands accross 4 locations: Chevrolet, Buick, GMC, Ford, Chrysler, Dodge, Jeep and Ram, along with a great selection of pre-driven vehicles.
At Runde's you'll find a fast-paced synergistic culture in which everyone works together for the benefit of our customers. Our dealership strives to create an environment that fosters unique talents and, at the same time, rewards ambition and productivity.
A customer-focused commitment to excellence has helped make Runde Auto Group the largest and most highly rated dealership in the Tri-State area. It's also the reason Runde Auto Group has repeatedly been selected as the Best Dealership in the Tri-States, according to Hospice of Dubuque's annual Best Fest voting. Simply put, people want to work with us, organizations want to partner with us, and customers come to us time and time again for their personal and business-related vehicle needs.
Our dealership's work environment offers staff members a fully-engaged work day while encouraging a healthy work-life balance. If you'd like to become a part of the Tri-State's fastest growing dealer group, we will provide you with the training, support and encouragement you need to succeed.
Full-Time Employee Benefits:
Competitive compensation package
Paid single Health insurance plan
Company Paid Life and Disability insurance
Vision and Dental plans aviailable
401K plan with employer match
Parts & Labor Discounts
Vehicle Purchase Discounts
Paid vacation, holidays and sick leave
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Qualifications:
High school diploma or equivalent
Valid driver's license & clean driving record
Automotive serviceadvisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
Runde Auto Group is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-52k yearly est. 10d ago
Service Advisor
McGrath Family of Dealerships
Service advisor job in Dubuque, IA
ServiceAdvisor - McGrath Chevrolet of Dubuque 📍 🕒
Hours:
Full-time Monday-Saturday
At McGrath, we're proud to be named the Corridor Business Journal's 2024 #1 Coolest Place to Work! This award celebrates companies that create the most engaging and rewarding work environments - and we're thrilled to be one of them.
What makes McGrath special? Our people. We're the kind of team that cheers each other on, shares a laugh even on the busiest days, and creates a welcoming atmosphere where you actually look forward to coming to work. We care deeply about what we do and the communities we serve, and we do it all with a big dose of fun.
What We're Looking For
✔️ Friendly, professional demeanor with strong customer service skills
✔️ Excellent organization and multitasking ability in a fast-paced environment
✔️ Strong verbal and written communication skills
✔️ Ability to work seamlessly with serviceadvisors, technicians, and customers
✔️ Comfortable with computers and dealership systems (training provided)
✔️ Valid driver's license and clean driving record
What You'll Do
🔹 Greet customers in the service lane and assist with intake
🔹 Prepare and organize repair orders
🔹 Coordinate with technicians to ensure efficient workflow
🔹 Update customers on vehicle status and assist with follow-up calls
🔹 Help maintain a smooth, organized, and welcoming service area
What's in It for You
✅ PTO starting Day 1
✅ Health, Dental & Vision Insurance
✅ 401(k) with Company Match
✅ 97% of promotions from within
✅ Fun, collaborative, team-oriented culture
✨
If you're organized, personable, and ready to be part of a team that feels like family - apply today and let's grow together!
✨
Get a glimpse of our culture thorough our videos! ************************************* PBAt7s
IND3
$33k-57k yearly est. Auto-Apply 14d ago
Automotive Service Advisor
Blain's Farm & Fleet
Service advisor job in Dodgeville, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
How much does a service advisor earn in Dubuque, IA?
The average service advisor in Dubuque, IA earns between $25,000 and $74,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Dubuque, IA
$43,000
What are the biggest employers of Service Advisors in Dubuque, IA?
The biggest employers of Service Advisors in Dubuque, IA are: