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Service advisor jobs in Eugene, OR

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  • Ramp & Customer Service Agent

    Horizon Air 4.1company rating

    Service advisor job in Eugene, OR

    Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $16.24/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Eugene, OR - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B
    $16.2 hourly 2d ago
  • Kendall Toyota Express Service Advisor

    Kendall Dealership Holdings LLC

    Service advisor job in Eugene, OR

    Job DescriptionDescription: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express Service Advisor to join our Service team. At Kendall Toyota of Eugene, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan / no cap on earnings - earn $38,000-$100,000/annually Substantial bonus program Career path development opportunities Competitive paid time off Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan with Fidelity Accident and Illness supplemental plans Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! Requirements: Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
    $38k-100k yearly 20d ago
  • Automotive Service Advisor/Assistant Manager

    Midas Eugene 1414

    Service advisor job in Eugene, OR

    Benefits: Bonus based on performance Competitive salary Employee discounts Midas is looking to hire an Automotive Service Advisor/Assitant Manager Looking for a motivated, hard working, and sales driven individual who will have the following job duties. -Work closely with technicians to find automotive repair solutions -Review technician digital inspections -Write estimates for repairs and factory scheduled maintenance -Sell customers automotive repairs and factory scheduled maintenance -Manage technician schedules -work through inventory, time and bay management, and a host of other managerial duties Applicants must have a valid drivers licnese with less than two moving violations in the last three years. They must also have a good attitude, work well with others, and have high computer aptitude. Previous automotive experience is strongly suggested but may not be mandatory for the right candidate. Compensation for this position ranges from $60,000-90,000 per year which is a combination of a base pay and a commission structure. Compensation is highly dependent on applicants hard work and sales abilities. Please apply inperson or online through applicable websites. Compensation: $60,000.00 - $90,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $60k-90k yearly Auto-Apply 22d ago
  • Experienced Service Advisor

    Roberson Albany Ford

    Service advisor job in Albany, OR

    About Us: Roberson Albany Ford is your premier destination for new and pre-owned Ford vehicles in Albany, OR. Our dealership offers a wide selection of cars, trucks, and SUVs, backed by exceptional customer service and expert maintenance. With a commitment to quality and satisfaction, we ensure every customer finds the perfect vehicle and receives top-notch care. Visit us to experience a seamless and enjoyable car-buying experience. Job Description: Career minded individuals needed for a first class Service Advisor position at Roberson Albany Ford. Experience is preferred but not required. If you are looking for an opportunity to have a career with excellent pay and benefits and you feel you have what it takes to be on the best elite service team in the business, then apply to us through this ad. Roberson Albany Ford is a full-service Ford dealership servicing all makes and models. We are a high volume shop in a small town. * Wage to be discussed in the interview, varies based on experience.* Job Responsibilities: Ability to work with customers, technicians and sales staff in a professional and courteous manner Ability to maintain excellent communication with customers as to the progress of repairs Assist customers and sales department with scheduling service appointments for repairs or maintenance needed Working knowledge of vehicle mechanics necessary Job Requirements: Previous Experience preferred Must have great customer service skills Ability to work and communicate well with people Friendly, patient, and team player Dependable Must be 18 years or older Valid driver's license with clean driving record Benefits: 401 (k) Dental insurance Employee discount Health insurance Paid time off Equal Opportunity Statement: Roberson Albany Ford is an equal opportunity employer. We value diversity in our workforce and encourage all qualified candidates to apply. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $31k-56k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Freedomroads

    Service advisor job in Coburg, OR

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 9d ago
  • Service Advisor

    Kiefer Kia

    Service advisor job in Eugene, OR

    Job DescriptionKiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who strive for excellence in every aspect of our business. As we continue to grow, we are seeking a Service Advisor to join our team and contribute to our ongoing success. Position Overview: As a Service Advisor at Kiefer Kia, you will play a crucial role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey. You will serve as the liaison between our customers and our skilled service technicians, helping to diagnose issues, schedule appointments, and ensure that vehicles are repaired efficiently and effectively. Key Responsibilities: Greet and assist customers in a friendly and professional manner. Listen to customers' concerns and accurately document vehicle issues. Provide detailed explanations of recommended repairs and maintenance. Schedule service appointments and communicate repair timelines. Coordinate with service technicians to ensure timely completion of repairs. Prepare and present accurate cost estimates to customers. Maintain a high level of customer satisfaction through clear and timely communication. Handle customer inquiries and concerns with empathy and professionalism. Keep abreast of automotive industry trends and product knowledge. Qualifications: 1 year of experience as a Service Advisor in an automotive dealership setting is preferred. Strong communication and interpersonal skills. Excellent customer service and problem-solving abilities. Basic knowledge of automotive systems and repairs. Ability to work in a fast-paced, team-oriented environment. Proficient computer skills for documenting service details and estimates. High school diploma or equivalent; additional automotive training or certification is a plus. Benefits: Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee Assistance Program. If you are a customer-focused individual with a passion for the automotive industry and a desire to excel in a dynamic environment, we encourage you to apply for the Service Advisor position at Kiefer Kia. Help us continue to provide exceptional service to our loyal customers.
    $31k-57k yearly est. 26d ago
  • Assistant Service Advisor

    Sheppard Auto Group

    Service advisor job in Eugene, OR

    As an Assistant Service Advisor, you will play a key role in providing excellent customer service and ensuring smooth operations in the service department. You will assist customers with vehicle service needs, communicate effectively with service technicians, and help manage the workflow to ensure that all vehicles are serviced efficiently and promptly. This role requires strong customer-facing skills, a solid understanding of automotive services, and the ability to work well under pressure. Key Responsibilities: Greet customers and assess their vehicle service needs. Answer customer inquiries about services, pricing, and scheduling. Assist in writing repair orders and maintain a clear record of customer issues and needs. Provide updates on vehicle status, expected completion times, and any unforeseen issues during the service process. Customer Interaction: Service Coordination: Assist the Service Advisors in managing the daily workflow of the service department. Communicate parts and labor requirements with the parts department. Ensure customer vehicles are scheduled and repaired as per manufacturer recommendations. Administrative Support: Maintain accurate records of customer interactions, work orders, and repair history. Prepare invoices and process customer payments. Assist with scheduling service appointments and managing service requests. Customer Satisfaction: Ensure customer satisfaction by providing timely and professional service. Address customer concerns, complaints, or special requests under the supervision of the Service Advisor or Service Manager. Follow up with customers post-service to ensure satisfaction and promote future service appointments. Sales Support: Promote dealership services, products, and warranty offerings. Assist in upselling additional services or maintenance packages. Manage internal repairs and ensure timely completion. Team Collaboration: Work closely with service technicians, parts specialists, and other departments to ensure an efficient workflow. Maintain a professional and respectful relationship with all dealership staff. Qualifications: High school diploma or equivalent (Associate's degree or higher is a plus). Previous experience in automotive service, customer service, or a related field required. Strong communication skills, both verbal and written. Ability to multitask in a fast-paced environment. Excellent organizational and problem-solving skills. Proficiency with dealership management software or willingness to learn. Strong attention to detail and a customer-first attitude. Ability to work flexible hours, including weekends as required. Benefits: Competitive salary and performance bonuses. Health, dental, and vision insurance. Paid time off and holidays. Employee vehicle discounts and service perks. Ongoing training and development opportunities.
    $31k-57k yearly est. Auto-Apply 60d+ ago
  • Kendall Toyota Express Service Advisor

    Kendall-Jackson 4.1company rating

    Service advisor job in Eugene, OR

    Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express Service Advisor to join our Service team. At Kendall Toyota of Eugene, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan / no cap on earnings - earn $38,000-$100,000/annually Substantial bonus program Career path development opportunities Competitive paid time off Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan with Fidelity Accident and Illness supplemental plans Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! Requirements Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you. Salary Description $38,000-$100,000/annually
    $30k-38k yearly est. 21d ago
  • Sales Family Service Advisor

    Foundation Partners 3.7company rating

    Service advisor job in Eugene, OR

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Lane Memorial Gardens in Eugene, OR. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales Completes contracts and other documents as required to provide sales and customer service in accordance with company policies Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths Sets appointments and makes presentations in prospective client family homes to sell prearrangements Attends visitations, funerals, and interment services of client families Attends sales meetings and group sales activities as directed Provides client family services supporting the primary outside sales responsibility Maintains records of personal sales activity and performance results in the manner prescribed by the company Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: High school diploma or equivalent Strong preference for some formal training in business or business-related areas Experience in commissioned sales is strongly preferred Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) Valid state-issued driver's license with a clear driving record Must have the ability to travel independently Team Member Benefits Include: Sales commission schedule Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability #HP2023
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Access Services Specialist

    UO HR Website

    Service advisor job in Eugene, OR

    Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $19.7-29.7 hourly 60d+ ago
  • Service Advisor- Albany

    Power Auto Group 4.0company rating

    Service advisor job in Albany, OR

    Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Full Time: Tuesday-Saturday Pay: DOE *Family-Owned Business* * Sublimity * Salem * Albany * Corvallis * Newport * * Medical * Dental * Vision * 401k * Paid Time Off * Tuesday-Saturday
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Service Dispatcher

    Reynolds Electric and Plumbing Services, Inc. 4.2company rating

    Service advisor job in Eugene, OR

    Job Description HVAC Service Dispatcher $23-$25 Per Hour, Depending on Experience If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture. At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company. With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged. Why You'll Love Working Here We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed. Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customer service, scheduling processes, and system navigation. When you work here, you feel supported, valued, and part of something bigger-and it shows. What You'll Do As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include: Managing the daily schedules of all service technicians Maximizing priority jobs to help reach daily revenue goals Matching technician skills with the right job types and customer needs Communicating clearly and positively with technicians throughout the day Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience Handling escalations with professionalism, empathy and a solutions-first mindset Ensuring proper job setup, including materials, permits, and coordination with logistics team Updating management on job progress and technician status, and any changes that impact the schedule Scheduling outbound calls and tech-generated leads to keep the call board full Correcting job detail errors to ensure accurate reporting Working closely with Customer Service Representatives to prioritize customer needs Maintaining strong follow-through and completing all daily follow-up tasks What We're Looking For Strong verbal and written communication skills, with the ability to work well with a variety of personalities Ability to work in a fast-paced, high-volume environment A positive, adaptable, solution-focused approach Ability to diffuse conflicts, demonstrate empathy, and build trust Comfort navigating multiple software programs and CRM systems Typing speed of 50+ WPM and strong organizational skills Detail-oriented with excellent follow-through Prior dispatching or scheduling experience preferred Basic understanding of electrical, plumbing, or HVAC trades is a plus At least one year of customer service experience Strong attendance and punctuality Self-motivated and able to work independently while also being responsive to direction What's In It For You Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing. Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members. Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents. Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year. Training and Development Grow your skills through ongoing internal training, coaching, and development programs. A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right. Join a Team You Can Be Proud Of At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you. Apply today and be part of a team known for doing great work-and doing it the right way.
    $23-25 hourly 21d ago
  • Customer Service Associate, Part Time

    Multi-Site Management

    Service advisor job in Eugene, OR

    JOB TITLE: Customer Service Associate - Part-Time FLSA STATUS: Non-exempt Hourly SHIFT SCHEDULE: Part Time REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work a varied schedule Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $28k-37k yearly est. 10d ago
  • Customer Service Representative 832318

    Selectemp 3.8company rating

    Service advisor job in Philomath, OR

    Your Next Opportunity is Here - Now Hiring a Customer Service Representative in Philomath, OR! Job Title: Customer Service Representative Pay: $18.00-$26.00/hour Hours: M-F 8am-5pm during training period(3 months). After training period you will be moved to Wed-Sat 7am-6pm Start Date: ASAP Looking for a people-first role where you can make a real impact? Join a growing Internet Service Provider serving the Mid-Willamette Valley. As a Customer Service Representative, you'll be the frontline connection for our customers by helping troubleshoot issues, answering questions, and ensuring an exceptional experience every step of the way. As a CSR, you'll support customers through clear communication, empathy, and problem-solving skills. You'll play a critical role in maintaining high service standards and helping customers feel heard, supported, and valued. What You'll Do: As a Customer Service Representative, you will: Manage incoming calls and customer service inquiries. Make outbound calls to potential customers inquiring about service. Perform basic network troubleshooting with customers. Maintain detailed documentation of all calls and troubleshooting steps. Perform additional duties assigned by the Customer Service Manager. Understand basic RF, fiber, and networking concepts. Go the extra mile to support each customer. What You'll Bring: The ideal candidate for this role will have: 1 year of customer service experience 1 year of technical support experience preferred Basic understanding of internet, fiber, and networking is preferred High school diploma or equivalent Typing speed of 35 WPM minimum Strong verbal and written communication skills. A customer-first mindset and strong problem-solving abilities. Benefits Upon Permanent Hire: Health, Dental and Vision insurance 401(k) Paid time off On-the-job training Location & Schedule: This position is full-time and on-site in Philomath, OR. Ready to Take the Next Step? If you're ready to join a mission-driven company and deliver exceptional customer experiences, apply today or reach out to our recruiting team to learn more. We're excited to meet you!
    $18-26 hourly 2d ago
  • Customer Service Representative

    Opportunity Interactive

    Service advisor job in Eugene, OR

    $20 to $25 Per Hour, Depending on Experience If you're a friendly, organized, and customer-focused professional who enjoys helping people and keeping operations running smoothly, this is an opportunity to join a team with a strong reputation for professionalism, integrity, and exceptional service. At Reynolds Electric, Plumbing, Heating and Air, our Customer Service Representatives are the heart of our office. You're often the first connection our customers have with us-and that first impression matters. Here, you're not just answering phones. You're a valued member of a team that supports each other, communicates with purpose, and takes pride in doing things the right way. For nearly 65 years, homeowners have trusted us because we lead with honesty, respect, and a commitment to excellence. Come join a company where your work truly makes a difference. Why You'll Love Working Here We're proud to have one of the most positive, professional, and people-focused cultures in the industry. You'll work alongside teammates who are supportive, respectful, and genuinely invested in helping each other succeed. Our leadership team is committed to your growth and gives you the tools, training, and resources to excel in your role. From customer service coaching to process improvements, you'll have consistent opportunities to grow your skills. This is a place where work is meaningful, supportive, and connected-and it shows in everything we do. What You'll Do No two days are exactly the same, but every day you'll play a key role in creating exceptional experiences for our customers: * Serve as the first point of contact for customers needing service, making meaningful connections and helping them feel heard * Communicate clearly, professionally, and empathetically by phone, email, and chat * Schedule appointments and assist with dispatch coordination * Provide membership information, updates, and next steps to customers * Enter and maintain accurate customer information in the CRM * Work closely with technicians and internal teams to ensure customer concerns are resolved quickly and reliably. * Follow established processes to ensure consistency and reliability * Schedule annual visits and follow-ups to help customers maintain their systems and trust in us. * Participate in weekly team meetings and ongoing customer service training What We're Looking For * Previous customer service experience preferred (industry experience is a bonus) * Excellent typing skills (60+ WPM preferred), grammar, and attention to detail to maintain accuracy Strong communication and active listening skills, showing empathy, and patience to help customers feel heard and supported * Ability to stay organized in a fast-paced environment * Comfort with computer systems like MS Office and CRM platforms, and the ability to learn new software quickly. * A positive, solutions-oriented mindset * Professional, reliable, and team-focused * Commitment to providing excellent customer experiences What's In It For You * Competitive Pay Earn $20-$25 per hour depending on experience, plus profit sharing. * Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members. * Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents. * Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year. * Training and Development Grow your skills through ongoing internal training, coaching, and development programs. * A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right. Join a Team You Can Be Proud Of At Reynolds, you're more than a voice on the phone-you're a trusted professional who plays a critical role in the customer experience. Here, your work matters, your growth is supported, and your contributions are appreciated every day. Apply today and be part of a team known for doing great work-and doing it the right way.
    $20-25 hourly 20d ago
  • BottleDrop Customer Service Associate - Springfield

    Oregon Beverage Recycling Cooperative 4.2company rating

    Service advisor job in Springfield, OR

    Job Details Springfield RC 723 - Springfield, OR Part Time $16.32 - $16.32 HourlyDescription Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner. The Customer Service Associate will possess the ability to communicate effectively and provide a positive experience for our customers. They will maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. The Customer Service Associate must be dependable with punctual attendance. Primary Duties & Responsibilities Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms Educate and introduce customers to Oregon's Bottle Bill and the BottleDrop system Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs) Enforce daily limits in a professional and considerate manner Efficiently and accurately complete all data entry requirements and the processing of beverage containers Safely operate, maintain and troubleshoot equipment and Redemption Center tools Escalate repair issues when necessary Other job duties as assigned Education/Experience High School diploma or equivalent education is required Customer service and/or cash handling experience is preferred Experience in a fast-paced retail environment is preferred Requirements - Skills, Job Knowledge & Abilities Strong verbal communication skills Ability to work well in a team environment Supervisory Responsibility None Travel None Working Conditions/Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The position involves sitting, walking and lifting up to 50 pounds for long periods of time throughout the day.
    $28k-35k yearly est. 9d ago
  • Customer Service Associate, Part Time

    American Retail Services 3.2company rating

    Service advisor job in Eugene, OR

    JOB TITLE: Customer Service Associate - Part-TimeFLSA STATUS: Non-exempt HourlySHIFT SCHEDULE: Part Time JOB LOCATION: 317 Coburg Rd, Eugene, OR 97401REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work a varied schedule Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $25k-33k yearly est. Auto-Apply 10d ago
  • Service Writer Personnel for busy Toyota Dealership

    Anbtx9835

    Service advisor job in Corvallis, OR

    Job Details Toyota of Corvallis - Corvallis, OR $3000.00 - $12000.00 Base+Commission/month Service Advisor . Prior dealership experience is a must. Working Saturdays is required upon rotation Only seeking highly motivated, very organized team members that make a difference at their job on a daily basis! An automotive service advisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter Manage scheduling, while also relaying customer concerns to technicians. Key duties include: but not limited to Working with technicians: Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns. Providing customer service: Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction. Understanding automotive mechanics: While not necessarily a mechanic, service advisors need a basic understanding of how vehicles work and the types of repairs commonly performed. Managing schedules and paperwork: Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping. Selling services and parts: Presenting repair recommendations and suggesting additional services or parts that may be needed. Troubleshooting and diagnosis: Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair. Ensuring customer satisfaction: Addressing any complaints or concerns in a timely and professional manner Communicating with customers: Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations. Managing the service process: Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service. Qualifications Clean DMV record required for this position. Prior dealership experience is a must. Working Saturdays is required upon rotation An automotive service advisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter Manage scheduling, while also relaying customer concerns to technicians. Key duties include: but not limited to Working with technicians: Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns. Providing customer service: Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction. Understanding automotive mechanics: While not necessarily a mechanic, service advisors need a basic understanding of how vehicles work and the types of repairs commonly performed. Managing schedules and paperwork: Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping. Selling services and parts: Presenting repair recommendations and suggesting additional services or parts that may be needed. Troubleshooting and diagnosis: Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair. Ensuring customer satisfaction: Addressing any complaints or concerns in a timely and professional manner Communicating with customers: Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations. Managing the service process: Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service. Mo
    $28k-47k yearly est. 60d+ ago
  • Client Services Associate

    Financial Freedom 4.6company rating

    Service advisor job in Corvallis, OR

    Our team is actively seeking a Client Services Associate for our Corvallis or Salem office. Our firm is comprised of fun, compassionate, community-minded individuals who love being part of a diverse and energetic team. A successful candidate must embody our values of treating all people with respect, never compromising our integrity, delighting our clients, and embracing our team culture. The ideal candidate must also be devoted to our commitment to care deeply about our clients and their financial lives. Responsibilities & Activities: Support Financial Advisor(s) in ways that provide service to current and future clients Plan and prepare for client appointments, helping multiple Financial Advisors across multiple locations Assist with appointment scheduling and follow-up tasks Continue and maintain up-to-date knowledge and training on all programs used for financial planning and research Participate in client appointments, prepare/track account paperwork, and ensure a seamless onboarding process for new clients Build and foster stronger relationships with existing client base Manage client concerns and requests Required Knowledge, Skills & Abilities: Minimum 1 year of clerical/administrative experience Minimum 1 year of customer service experience Excellent organizational, time management, and detail-oriented skills Able to handle multiple tasks Excellent interpersonal and communication (oral & written) skills Proficient with computers
    $35k-42k yearly est. 6d ago
  • Customer Service Associate-Green Acres

    Goodwill of Lane & South Coast Counties & Alaska 3.6company rating

    Service advisor job in Eugene, OR

    Job Details GOODWILL GREEN ACRES STORE - EUGENE, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/01/2025Description The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions. Provide outstanding customer service by greeting, assisting and engaging with customers and donors. Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required. Receive, sort, and price donated goods according to company guidelines and quality standards. Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual. Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient. Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management. Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission. Collaborate with team members to meet production and sales goals. Participate in team meetings, training sessions, huddles, stretches, and store events. Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values. Exhibit professionalism, integrity, and a positive team-oriented attitude. Report for all regularly scheduled work on time, ready to work. Qualifications EXPERIENCE Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus. EDUCATION No minimum education requirements. CERTIFICATES, LICENSES, REGISTATIONS Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed. PHYSICAL DEMANDS OF WORK REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance. Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required. Stand and/or walk for extended periods (up to 8 hours/day). Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb. Use hands to feel objects, tools, or controls, and reach with hands and arms. Required to talk and/or hear. DOT Strength Classification: Medium. WORK ENVIRONMENT Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations. WORK HOURS Must be available during operating hours, including weekends, evenings, and holidays. CORE COMPETENCIES Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment. Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach. Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations. Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.
    $22k-29k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Eugene, OR?

The average service advisor in Eugene, OR earns between $24,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Eugene, OR

$42,000

What are the biggest employers of Service Advisors in Eugene, OR?

The biggest employers of Service Advisors in Eugene, OR are:
  1. Kendall-Jackson
  2. Kendall Dealership Holdings LLC
  3. Foundation Partners
  4. Volkswagen
  5. Camping World
  6. Freedomroads
  7. Kiefer Kia
  8. Sheppard Auto Group
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