Job DescriptionDescription:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express ServiceAdvisor to join our Service team. At Kendall Toyota of Eugene, our Service Department is a fast-paced environment serving clients throughout the community.
Some of the benefits of working with Kendall as a ServiceAdvisor are:
Competitive pay plan / no cap on earnings - earn $38,000-$100,000/annually
Substantial bonus program
Career path development opportunities
Competitive paid time off
Shop Manager on-site for assistance
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans
Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.
Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.
Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.
Join Kendall Auto Group and START SOMETHING GREAT!
Requirements:
Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
$38k-100k yearly 4d ago
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Automotive Service Advisor/Assistant Manager
Midas Eugene 1414
Service advisor job in Eugene, OR
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Midas is looking to hire an Automotive ServiceAdvisor/Assitant Manager Looking for a motivated, hard working, and sales driven individual who will have the following job duties.
-Work closely with technicians to find automotive repair solutions
-Review technician digital inspections
-Write estimates for repairs and factory scheduled maintenance
-Sell customers automotive repairs and factory scheduled maintenance
-Manage technician schedules
-work through inventory, time and bay management, and a host of other managerial duties
Applicants must have a valid drivers licnese with less than two moving violations in the last three years. They must also have a good attitude, work well with others, and have high computer aptitude. Previous automotive experience is strongly suggested but may not be mandatory for the right candidate.
Compensation for this position ranges from $60,000-90,000 per year which is a combination of a base pay and a commission structure. Compensation is highly dependent on applicants hard work and sales abilities.
Please apply inperson or online through applicable websites. Compensación: $60,000.00 - $90,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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$60k-90k yearly Auto-Apply 60d+ ago
Volkswagen Service Advisor
Sheppard Auto Group
Service advisor job in Eugene, OR
Volkswagen Eugene is seeking a ServiceAdvisor to join our growing team! The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. If you're passionate about cars and customer service, and you're looking for a dynamic and rewarding workplace, Volkswagen Eugene is the perfect place for you. Come aboard and help us continue to provide the best possible service to our customers!
So, if you're ready for a new challenge and want to be part of a winning team, send us your resume today. We look forward to hearing from you!
Benefits:
Pay: $3,000 - $6,000
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Overtime Pay
About Us:
Exciting news, everyone! Volkswagen Eugene has found a new and improved location that will serve as our new home base. Our new facility is spacious, state-of-the-art, and fully equipped to provide our customers with the ultimate car buying and servicing experience. Our new location boasts a modern showroom with plenty of space for showcasing our extensive inventory of new and used vehicles.
As members of the Sheppard Auto Group, we are highly motivated individuals that understand our personal and professional success is greatly enhanced when we are united. We are a caring, fun and trustworthy team who understand profitability and growth come from our customers. Together we make the promise to serve each other and our customers as individuals first and then take exceptional care of their automotive needs.
Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications:
Driver's License (Preferred)
Dealership automotive knowledge required
Volkswagen Automotive Service and CDK experience preferred
Sheppard Auto Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We value diversity and encourage individuals from all backgrounds to apply.
$3k-6k monthly Auto-Apply 60d+ ago
Experienced Service Advisor
Roberson Albany Ford
Service advisor job in Albany, OR
About Us:
Roberson Albany Ford is your premier destination for new and pre-owned Ford vehicles in Albany, OR. Our dealership offers a wide selection of cars, trucks, and SUVs, backed by exceptional customer service and expert maintenance. With a commitment to quality and satisfaction, we ensure every customer finds the perfect vehicle and receives top-notch care. Visit us to experience a seamless and enjoyable car-buying experience.
Job Description:
Career minded individuals needed for a first class ServiceAdvisor position at Roberson Albany Ford. Experience is preferred but not required. If you are looking for an opportunity to have a career with excellent pay and benefits and you feel you have what it takes to be on the best elite service team in the business, then apply to us through this ad. Roberson Albany Ford is a full-service Ford dealership servicing all makes and models. We are a high volume shop in a small town. *
Wage to be discussed in the interview, varies based on experience.*
Job Responsibilities:
Ability to work with customers, technicians and sales staff in a professional and courteous manner
Ability to maintain excellent communication with customers as to the progress of repairs
Assist customers and sales department with scheduling service appointments for repairs or maintenance needed
Working knowledge of vehicle mechanics necessary
Job Requirements:
Previous Experience preferred
Must have great customer service skills
Ability to work and communicate well with people
Friendly, patient, and team player
Dependable
Must be 18 years or older
Valid driver's license with clean driving record
Benefits:
401 (k)
Dental insurance
Employee discount
Health insurance
Paid time off
Equal Opportunity Statement: Roberson Albany Ford is an equal opportunity employer. We value diversity in our workforce and encourage all qualified candidates to apply. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$31k-56k yearly est. Auto-Apply 60d+ ago
Service Advisor
Freedomroads
Service advisor job in Coburg, OR
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 21d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Eugene, OR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$33k-39k yearly est. 2d ago
Service Advisor
Kiefer Kia
Service advisor job in Eugene, OR
Full-time Description
ServiceAdvisorJob DescriptionKiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who strive for excellence in every aspect of our business. As we continue to grow, we are seeking a ServiceAdvisor to join our team and contribute to our ongoing success.
Position Overview: As a ServiceAdvisor at Kiefer Kia, you will play a crucial role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey. You will serve as the liaison between our customers and our skilled service technicians, helping to diagnose issues, schedule appointments, and ensure that vehicles are repaired efficiently and effectively.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Listen to customers' concerns and accurately document vehicle issues.
Provide detailed explanations of recommended repairs and maintenance.
Schedule service appointments and communicate repair timelines.
Coordinate with service technicians to ensure timely completion of repairs.
Prepare and present accurate cost estimates to customers.
Maintain a high level of customer satisfaction through clear and timely communication.
Handle customer inquiries and concerns with empathy and professionalism.
Keep abreast of automotive industry trends and product knowledge.
Qualifications:
1 year of experience as a ServiceAdvisor in an automotive dealership setting is preferred.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Basic knowledge of automotive systems and repairs.
Ability to work in a fast-paced, team-oriented environment.
Proficient computer skills for documenting service details and estimates.
High school diploma or equivalent; additional automotive training or certification is a plus.
Benefits:
Paid time off (PTO) for vacation, personal, and sick days.
Matching contribution to your 401K retirement savings plan.
Employee discount on vehicle purchases, servicing, and parts.
Medical, dental, and vision insurance coverage for you and your eligible dependents.
Life insurance for added peace of mind.
Certified DailyPay partner.
Employee Assistance Program.
If you are a customer-focused individual with a passion for the automotive industry and a desire to excel in a dynamic environment, we encourage you to apply for the ServiceAdvisor position at Kiefer Kia. Help us continue to provide exceptional service to our loyal customers.
$31k-57k yearly est. 14d ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Service advisor job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 10d ago
Kendall Toyota Express Service Advisor
Kendall-Jackson 4.1
Service advisor job in Eugene, OR
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express ServiceAdvisor to join our Service team. At Kendall Toyota of Eugene, our Service Department is a fast-paced environment serving clients throughout the community.
Some of the benefits of working with Kendall as a ServiceAdvisor are:
Competitive pay plan / no cap on earnings - earn $38,000-$100,000/annually
Substantial bonus program
Career path development opportunities
Competitive paid time off
Shop Manager on-site for assistance
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans
Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.
Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.
Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.
Join Kendall Auto Group and START SOMETHING GREAT!
Requirements
Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
Salary Description $38,000-$100,000/annually
$30k-38k yearly est. 9d ago
Sales Family Service Advisor
Foundation Partners 3.7
Service advisor job in Eugene, OR
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family ServiceAdvisor at Lane Memorial Gardens in Eugene, OR. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
Sets appointments and makes presentations in prospective client family homes to sell prearrangements
Attends visitations, funerals, and interment services of client families
Attends sales meetings and group sales activities as directed
Provides client family services supporting the primary outside sales responsibility
Maintains records of personal sales activity and performance results in the manner prescribed by the company
Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
High school diploma or equivalent
Strong preference for some formal training in business or business-related areas
Experience in commissioned sales is strongly preferred
Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
Valid state-issued driver's license with a clear driving record
Must have the ability to travel independently
Team Member Benefits Include:
Sales commission schedule
Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
Competitive salaries and performance incentives
Team member referral program
Medical, dental, prescription, and vision insurance
Vacation, sick, and holiday pay
401k with company match
Company-paid life insurance, long-term disability, and short-term disability
#HP2023
$28k-36k yearly est. Auto-Apply 60d+ ago
Access Services Specialist
UO HR Website
Service advisor job in Eugene, OR
Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0
Review of Applications Begins
closes March 30, 2025 (updated).
Special Instructions to Applicants
To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating your skills and experience working in libraries.
Department Summary
About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs.
The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy.
The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.
About Data, Access, Research, and Teaching Services:
Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology.
The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials.
About Access and Delivery Services:
Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing.
Position Summary
The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division.
Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants.
The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance.
Schedule:
Fall, Winter, and Spring Academic Terms
Monday: 1:00 pm - 10:00 pm
Tuesday: 1:00 pm - 10:00 pm
Friday: 11:15 am - 8:15 pm
Saturday: 9:15 am - 6:15 pm
Sunday: 9:15 am - 6:15 pm
Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm
Knight Library building hours and employee schedules are subject to change.
Minimum Requirements
• Bachelor's degree plus two years of library experience within the last five (5) years; OR,
• Four (4) years of library experience within the last five (5) years;
• AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems).
Professional Competencies
• Ability to consistently provide professional and user-focused customer service.
• Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.
• Ability to manage time appropriately to complete assignments with a high quality of work.
• Ability to collaborate effectively with others to balance workloads and meet deadlines.
• Ability to think critically and problem-solve.
• Ability to adapt to new situations, technologies, and processes.
• Ability to work within and foster a diverse work environment.
Preferred Qualifications
• Experience using the Ex Libris Alma/Primo integrated library system.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
• Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development.
• Experience explaining and enforcing compliance with policies and regulations.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
$19.7-29.7 hourly 60d+ ago
Service Advisor- Albany
Power Auto Group 4.0
Service advisor job in Albany, OR
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Full Time: Tuesday-Saturday
Pay: DOE
*Family-Owned Business*
* Sublimity * Salem * Albany * Corvallis * Newport *
* Medical * Dental * Vision * 401k * Paid Time Off *
Tuesday-Saturday
$27k-33k yearly est. Auto-Apply 60d+ ago
Service Dispatcher
Reynolds Electric and Plumbing Services, Inc. 4.2
Service advisor job in Eugene, OR
Job Description
HVAC Service Dispatcher
$23-$25 Per Hour, Depending on Experience
If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture.
At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company.
With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged.
Why You'll Love Working Here
We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed.
Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customer service, scheduling processes, and system navigation.
When you work here, you feel supported, valued, and part of something bigger-and it shows.
What You'll Do
As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include:
Managing the daily schedules of all service technicians
Maximizing priority jobs to help reach daily revenue goals
Matching technician skills with the right job types and customer needs
Communicating clearly and positively with technicians throughout the day
Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience
Handling escalations with professionalism, empathy and a solutions-first mindset
Ensuring proper job setup, including materials, permits, and coordination with logistics team
Updating management on job progress and technician status, and any changes that impact the schedule
Scheduling outbound calls and tech-generated leads to keep the call board full
Correcting job detail errors to ensure accurate reporting
Working closely with Customer Service Representatives to prioritize customer needs
Maintaining strong follow-through and completing all daily follow-up tasks
What We're Looking For
Strong verbal and written communication skills, with the ability to work well with a variety of personalities
Ability to work in a fast-paced, high-volume environment
A positive, adaptable, solution-focused approach
Ability to diffuse conflicts, demonstrate empathy, and build trust
Comfort navigating multiple software programs and CRM systems
Typing speed of 50+ WPM and strong organizational skills
Detail-oriented with excellent follow-through
Prior dispatching or scheduling experience preferred
Basic understanding of electrical, plumbing, or HVAC trades is a plus
At least one year of customer service experience
Strong attendance and punctuality
Self-motivated and able to work independently while also being responsive to direction
What's In It For You
Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing, our Service Dispatchers can earn an average of $60k/year in total compensation
Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members.
Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents.
Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year.
Training and Development Grow your skills through ongoing internal training, coaching, and development programs.
A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right.
Join a Team You Can Be Proud Of
At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you.
Apply today and be part of a team known for doing great work-and doing it the right way.
$23-25 hourly 29d ago
Customer Service Associate, Part Time - Site #527
Multi-Site Management, LLC
Service advisor job in Eugene, OR
JOB TITLE: CSA - Cashier, Part Time
FLSA STATUS: Nonexempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures
REQUIREMENTS
• Must be available to work various schedules, including weekends and holidays
• Minimum of 1 year of customer service experience
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
$28k-37k yearly est. 7d ago
Customer Service Representative - Customer Care
New Horizons 4.1
Service advisor job in Eugene, OR
Hours of Work: Wednesday-Saturday 8:00am-6:30pm Hi. We're New Horizons In-Home Care. We're looking to hire Customer Service Specialists to join our award-winning, people-first in-home care company. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place!
Why people love working at New Horizons:
We're a people first company. We're proud of our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! We're proud of our vibrant employee community. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit-which you can use toward cooking classes, CPR certifications, wellness courses, and more.
Health benefits-opt in to medical, vision and dental coverage, and telemedicine
Paid time off-to take care of yourself and your family
Paid maternity leave-access and support for paid maternity leave
Responsibilities:
Deliver a warm first impression for callers
Handling and directing a high volume of incoming calls
Assist clients with schedule changes
Assist Caregivers with timekeeping issues or driving directions
Support Scheduling with Caregiver or Client notifications
Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff
Keep excellent documentation and records
Qualifications:
Warm, energetic personality who loves to connect with people
Preferred knowledge of in-home care or healthcare field
Possess strong communication skills
Ability to multi-task and stay calm and be a team player in a fast paced environment while ensuring attention to detail
High school diploma/GED and at least 6 months of administrative experience
Proficient computer and typing skills
Position is not remote
If you meet these qualifications, and you would like to be part of our amazing team, please apply or contact us @ ************
We look forward to meeting you!
$31k-40k yearly est. 9d ago
Customer Service Associate, Part Time - Site #527
American Retail Services 3.2
Service advisor job in Eugene, OR
JOB TITLE: CSA - Cashier, Part Time
FLSA STATUS: Nonexempt HourlySHIFT SCHEDULE: VariesDEPT/LOCATION: 4710 Royal Ave, Eugene, OR 97402REPORTS TO: Retail Store ManagerThe Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers• Greet and assist customers• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)• Account for all monies, cigarettes, and lottery tickets on assigned shift• Check the expiration date and face-off product• Follow proper safety protocols and procedures REQUIREMENTS • Must be available to work various schedules, including weekends and holidays• Minimum of 1 year of customer service experience• Must have the ability to accurately handle money• Must have strong attention to detail• Must possess excellent verbal and written communication skills• Must have excellent customer service skills• Must be capable of effectively communicating with customers and co-workers• Must be able to work independently and be self-motivated• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift• Regularly lift and or move up to 20-50 pounds• Must be comfortable working in a convenience store environment• Must maintain a professional appearance and abide by the Dress Code Policy• Must maintain a professional and friendly demeanor towards customers and fellow employees• Daily exposure to gasoline and oil products• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
$25k-33k yearly est. Auto-Apply 7d ago
Service Writer Personnel for busy Toyota Dealership
Anbtx9835
Service advisor job in Corvallis, OR
.
Prior dealership experience is a must.
Working Saturdays is required upon rotation
Only seeking highly motivated, very organized team members that make a difference at their job on a daily basis!
An automotive serviceadvisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter
Manage scheduling, while also relaying customer concerns to technicians.
Key duties include: but not limited to
Working with technicians:
Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns.
Providing customer service:
Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction.
Understanding automotive mechanics:
While not necessarily a mechanic, serviceadvisors need a basic understanding of how vehicles work and the types of repairs commonly performed.
Managing schedules and paperwork:
Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping.
Selling services and parts:
Presenting repair recommendations and suggesting additional servicesor parts that may be needed.
Troubleshooting and diagnosis:
Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair.
Ensuring customer satisfaction:
Addressing any complaints or concerns in a timely and professional manner
Communicating with customers:
Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations.
Managing the service process:
Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service.
Qualifications
Clean DMV record required for this position.
Prior dealership experience is a must.
Working Saturdays is required upon rotation
An automotive serviceadvisor's primary role is to act as a bridge between customers and technicians, ensuring smooth and efficient vehicle repairs and services. They handle customer inquiries, explain repairs in understandable ter
Manage scheduling, while also relaying customer concerns to technicians.
Key duties include: but not limited to
Working with technicians:
Briefing mechanics on customer needs, explaining problems, and relaying any specific requests or concerns.
Providing customer service:
Addressing customer inquiries, resolving any issues, and ensuring customer satisfaction.
Understanding automotive mechanics:
While not necessarily a mechanic, serviceadvisors need a basic understanding of how vehicles work and the types of repairs commonly performed.
Managing schedules and paperwork:
Keeping track of appointments, managing repair timelines, and ensuring accurate record-keeping.
Selling services and parts:
Presenting repair recommendations and suggesting additional servicesor parts that may be needed.
Troubleshooting and diagnosis:
Assisting with diagnosing problems, working with technicians, and determining the best course of action for the repair.
Ensuring customer satisfaction:
Addressing any complaints or concerns in a timely and professional manner
Communicating with customers:
Listening to customer concerns, explaining potential issues, and providing clear and concise explanations of repair recommendations.
Managing the service process:
Coordinating appointments, taking customer information, and ensuring the vehicle is ready for service. Mo
$28k-47k yearly est. 10d ago
Customer Service Associate-Seneca
Goodwill of Lane & South Coast Counties & Alaska 3.6
Service advisor job in Eugene, OR
The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions.
Provide outstanding customer service by greeting, assisting and engaging with customers and donors.
Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required.
Receive, sort, and price donated goods according to company guidelines and quality standards.
Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual.
Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient.
Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management.
Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission.
Collaborate with team members to meet production and sales goals.
Participate in team meetings, training sessions, huddles, stretches, and store events.
Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values.
Exhibit professionalism, integrity, and a positive team-oriented attitude.
Report for all regularly scheduled work on time, ready to work.
Qualifications
EXPERIENCE
Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus.
EDUCATION
No minimum education requirements.
CERTIFICATES, LICENSES, REGISTATIONS
Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed.
PHYSICAL DEMANDS OF WORK REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance.
Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required.
Stand and/or walk for extended periods (up to 8 hours/day).
Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb.
Use hands to feel objects, tools, or controls, and reach with hands and arms.
Required to talk and/or hear.
DOT Strength Classification: Medium.
WORK ENVIRONMENT
Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations.
WORK HOURS
Must be available during operating hours, including weekends, evenings, and holidays.
CORE COMPETENCIES
Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment.
Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach.
Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations.
Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.
$22k-29k yearly est. 6d ago
Kendall Ford Express Service Advisor
Kendall Dealership Holdings LLC
Service advisor job in Eugene, OR
Job DescriptionDescription:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express ServiceAdvisor to join our team. At Kendall Ford of Eugene our Service Department is a fast-paced environment serving clients throughout the community.
Some of the benefits of working with Kendall are:
• Competitive pay plan with an annual wage of $40,000-$65,000
• Substantial bonus program
• Shop Manager on-site for assistance
• Fair dispatching and teamwork environment
• Large loyal customer base
• Experienced and loyal service technicians
• Clean/Safe shop with the equipment you need to get the job done
• Career path development opportunities
• Competitive paid time off
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans
• Flexible spending plan
Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.
If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.
Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.
Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.
Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937.
Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers.
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements:
Experience in service writing is required, and dealership experience is preferred. Candidates must have proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance. A valid driver's license a good driving record are required.
$40k-65k yearly 5d ago
Service Advisor
Kiefer Kia
Service advisor job in Eugene, OR
Description:
ServiceAdvisorJob DescriptionKiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who strive for excellence in every aspect of our business. As we continue to grow, we are seeking a ServiceAdvisor to join our team and contribute to our ongoing success.
Position Overview: As a ServiceAdvisor at Kiefer Kia, you will play a crucial role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey. You will serve as the liaison between our customers and our skilled service technicians, helping to diagnose issues, schedule appointments, and ensure that vehicles are repaired efficiently and effectively.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Listen to customers' concerns and accurately document vehicle issues.
Provide detailed explanations of recommended repairs and maintenance.
Schedule service appointments and communicate repair timelines.
Coordinate with service technicians to ensure timely completion of repairs.
Prepare and present accurate cost estimates to customers.
Maintain a high level of customer satisfaction through clear and timely communication.
Handle customer inquiries and concerns with empathy and professionalism.
Keep abreast of automotive industry trends and product knowledge.
Qualifications:
1 year of experience as a ServiceAdvisor in an automotive dealership setting is preferred.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Basic knowledge of automotive systems and repairs.
Ability to work in a fast-paced, team-oriented environment.
Proficient computer skills for documenting service details and estimates.
High school diploma or equivalent; additional automotive training or certification is a plus.
Benefits:
Paid time off (PTO) for vacation, personal, and sick days.
Matching contribution to your 401K retirement savings plan.
Employee discount on vehicle purchases, servicing, and parts.
Medical, dental, and vision insurance coverage for you and your eligible dependents.
Life insurance for added peace of mind.
Certified DailyPay partner.
Employee Assistance Program.
If you are a customer-focused individual with a passion for the automotive industry and a desire to excel in a dynamic environment, we encourage you to apply for the ServiceAdvisor position at Kiefer Kia. Help us continue to provide exceptional service to our loyal customers.
Requirements:
How much does a service advisor earn in Eugene, OR?
The average service advisor in Eugene, OR earns between $24,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Eugene, OR
$42,000
What are the biggest employers of Service Advisors in Eugene, OR?
The biggest employers of Service Advisors in Eugene, OR are: