Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respon Customer Service, Consultant, Service, Retail, Automotive, Customer
$31k-48k yearly est. 2d ago
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Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Service advisor job in Evansville, IN
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$30k-34k yearly est. 6d ago
Senior Retirement Services Advisor
German American Bancorp, Inc. 4.5
Service advisor job in Evansville, IN
Job Title: Senior Retirement ServicesAdvisor Summary of Duties and Responsibilities: We're looking for a motivated Senior Retirement ServicesAdvisor to build lasting relationships in our community and with clients. In this role, you'll guide clients in achieving their financial goals and objectives through a comprehensive understanding of their estate, income, tax, philanthropic and other planning needs. You'll also collaborate with key partners and centers of influence to deliver comprehensive financial solutions.
What You'll Do:
Day in the Life - You'll spend each day consulting with clients (individuals, corporations, and not-for-profits) to understand their financial objectives and create personalized strategies to meet those needs. A key part of your role will be developing new business through community engagement, nurturing existing relationships, and working closely with banking and non-banking partners, as well as key community players.
What it Takes:
* Certified Financial Planner or advanced degree desired
* Proven ability to generate new business revenue
* Expertise in Estate Planning, Financial Planning, Investments, and Fiduciary Management
* 10+ years' experience in wealth management
* Strong written and verbal communication skills (writing articles, giving interviews, etc.); ability to maintain confidentiality; and work effectively with a team
* Ability to deliver educational presentations to internal and external audiences, including clients, prospects, and professional advisors
* Ability to travel as needed. Driving is a requirement of this position.
Bonus Points:
* Bilingual/Multilingual skills
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 25 days paid time off, 11 paid holidays and bereavement leave
* Education Assistance Program
* Paid Parental Bonding Leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan and more
* Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
* Logo wear discounts
* Free checking account, checks and discounted bank services
This position will be located at:
21 SE 3rd St
Evansville, Indiana, 47708
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
$46k-55k yearly est. 60d+ ago
Service Advisor
Kenny Kent 2.5
Service advisor job in Evansville, IN
Kenny Kent Toyota is seeking candidates for a ServiceAdvisor position. The preferred candidate will have previous experience, like working with the public, have an outgoing personality and be able to thrive in a fast paced environment and have good attendance.
The essential job responsibilities are as follows:
Maintain a Customer Satisfaction Index (CSI) as set by service manager.
Secure accurate customer and vehicle data.
Advise customers regarding vehicle needs, the value of maintaining their cars in accordance with the manufacturers' specifications. Help establish a timeline for maintenance.
Provides an estimate for labor and parts through our multi-point inspection system.
Follow up progress on each repair order during the day.
Handle telephone inquires regarding work in process and appointments.
Ensures accurate repair order documentation.
Build and maintain good working relationships with customers to encourage repeat and referral business.
Manage loaner car fleet.
Other duties as assigned.
We offer medical benefits after 60 days, immediate 401k participation and discounts on parts, vehicles and service.
$50k-73k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Evansville, IN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisorin our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 8d ago
Service Advisor - Owensboro
Sun Auto Tire and Service
Service advisor job in Owensboro, KY
Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.
The ServiceAdvisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out.
COMPENSATION: $45,000-$75,000/yr - to include hourly plus commission
Principal Duties and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned
Qualifications:
High School Diploma or equivalent
Must be at least 18 years old
Prior experience as a ServiceAdvisor is required
Prior experience in sales, customer service or an automotive related field
Professional appearance and proven ability to work in a process driven environment
Possess valid driver's license
Ability to work a minimum of five days per week, including Saturday's
Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement, up to $3,000 annually
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$45k-75k yearly Auto-Apply 17d ago
Service Advisor
Fast Lane Auto Repair
Service advisor job in Owensboro, KY
Job DescriptionBenefits:
Medical, Dental, Vision Insurance
Medical Insurance Premiums Covered by Employer
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Where People Come First, Cars Second
2121 Triplett St, Owensboro, KY | $60K$75K+ annually | Full Benefits, No Weekends, Career Growth
At our core, we believe in taking care of people. We just happen to do that through auto repair.
Our team doesnt see customers as tickets or jobswe see neighbors, families, and friends who deserve honesty, compassion, and excellence. Thats why were looking for a ServiceAdvisor who not only crushes numbers and goals but also understands that the real win is loving on people in the process.
If youre someone who thrives on building relationships, creating trust, and leading customers through repairs with clarity and integritywhile keeping an eye on the scoreboardyou may be exactly who were looking for.
What Youll Do
Warmly greet customers, listen to their concerns, and create clear repair orders
Review digital inspections, explain recommendations, and guide customers with honesty
Communicate updates, timelines, and any changes throughout the day
Coordinate with techs, order parts, and ensure workflow stays smooth and efficient
Track service goals, celebrate wins, and help the team hit performance targets
Handle scheduling, invoicing, and payments with professionalism and accuracy
Be a steady, trusted presence that makes people want to come back
What Were Looking For
At least 2 years of ServiceAdvisor or automotive experience
Strong sales and performance mindsetyou enjoy setting and meeting goals
A heart for peoplecompassion, empathy, and integrity are your trademarks
Ability to juggle multiple tasks without losing accuracy or warmth
Comfort with digital tools (were 100% paperless)
Valid drivers license and good driving record
What You Get
Potential earnings of $60-75k+ including (hourly base pay + commission + bonuses)
$250 monthly bonus potential
$1,000 annual performance bonus potential
No weekends. Ever.
Medical insurance premiums for employee covered
Optional dental and vision coverage
Paid holidays & vacation
Retirement plan with company match
Paid training, certifications, and continuing education
Uniforms provided
Supportive team culture where people matter most
Modern, climate-controlled work environment
About Us
Since 2014, weve built a reputation as one of the most trusted and fastest-growing independent auto repair shops in the region. With our sister location recently recognized as AAAs Top Shop in the Nation, weve proven that integrity and excellence can drive success.
But what really sets us apart? Our mission is simple: love people well, and the rest follows.
If youre ready for a career where numbers matter but people matter morewed love to meet you. Apply today and join a team thats raising the bar for what auto repair can be.
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
$60k-75k yearly 2d ago
Customer Service Associate (cashier)
Valor 4.5
Service advisor job in Rockport, IN
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer servicein a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customer service skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
$22k-29k yearly est. 60d+ ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Service advisor job in Haubstadt, IN
The ServiceAdvisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the ServiceAdvisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the ServiceAdvisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$27k-34k yearly est. Auto-Apply 20d ago
Service Advisor
Faupel Automotive Group
Service advisor job in Henderson, KY
Automotive ServiceAdvisor
Faupel Automotive Group has an immediate opening for an Automotive ServiceAdvisor. As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keeping customers apprised of work progress. Your passion will be rewarded through an aggressive commission-driven pay
Description of the role:
The ServiceAdvisor at Faupel Automotive Group plays a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department. As the first point of contact for our valued customers, the ServiceAdvisor is responsible for understanding their automotive needs, documenting service requests, and coordinating service appointments. This role requires excellent communication and organization skills, as well as a strong knowledge of automotive maintenance and repair.
Responsibilities:
Greet customers and inquire about their automotive service needs
Document and accurately record customer information and service requests
Provide detailed explanations of necessary repairs and estimated costs to customers
Schedule and coordinate service appointments based on availability and customer preferences
Communicate with technicians to ensure accurate diagnosis and timely completion of repairs
Address customer questions and concerns throughout the service process
Provide exceptional customer service that exceeds customer expectations
Maintain accurate records of service transactions and customer interactions
Requirements:
Prior experience as a ServiceAdvisor or in a similar customer service role within the automotive industry
Advanced knowledge of automotive maintenance and repair processes
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to multitask and work effectively in a fast-paced environment
Computer literacy, including proficiency inservice management software
Attention to detail and a commitment to providing high-quality service
Valid driver's license
Benefits:
Competitive compensation ranging from $45000 to $70000 per year
Opportunities for career growth and advancement
Comprehensive healthcare benefits package, including medical, dental, and vision coverage
401(k) retirement savings plan with company match
Paid time off and vacation days
Employee discounts on automotive services and purchases
About the Company:
Faupel Automotive Group is a premier automotive dealership located in Henderson, Kentucky. With an extensive inventory of new and used vehicles, our dealership is committed to providing exceptional customer service and top-quality automotive solutions. We pride ourselves on our knowledgeable and professional team who are dedicated to exceeding customer expectations. At Faupel Automotive Group, we value teamwork, integrity, and continuous improvement. Join us in delivering outstanding automotive experiences to our valued customers.
plan with an uncapped earnings potential.
Job Functions:
Greet customers in a timely, friendly manner and obtain their information
Perform vehicle walk around with customer and determine any issues
Serve as the liaison between the customer and the technician; ensuring the customer's needs are understood by technician and the recommended service/repairs are understood by the customer
Prepare Repair Order (RO) in our computer system, complete with symptoms, problems, causes, and required service/repair work
Provide the customer with accurate estimate of costs and fees
Review repair order with the guest at check-out; answer any questions they may have
Job Skills:
A minimum of one year of customer service experience preferred
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills required
The ability to follow department procedures and policies
Job Type:
Full-time
Salary and Commission
Experience:
Customer Service: 1 year (Preferred)
Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
Paid time off
Employee discounts (vehicle sales, parts and labor sales)
401K & 401K matching
Free lunch on Saturdays
$45k-70k yearly Auto-Apply 60d+ ago
Automotive Service Advisor
White's Auto Mall
Service advisor job in Madisonville, KY
The Automotive ServiceAdvisor at White's Auto Mall in Hopkinsville is a crucial role in our dealership, as you will act as the liaison between our customers and our service department. You will provide exceptional customer service, ensure efficient communication and coordination of services, and work towards achieving sales targets. Your primary goal is to create a positive customer experience and maintain strong relationships with customers to drive business growth.
Compensation & Benefits:
This is a full-time position with a competitive base salary plus commission structure based on sales performance. In addition, we offer a comprehensive benefits package that includes medical, dental, vision, and 401(k) options.
Responsibilities:
• Greet customers and provide them with a warm welcome to the dealership
• Act as the primary point of contact for customers inquiring about vehicle maintenance and repairs
• Consult with customers to determine their vehicle service needs and offer recommendations
• Provide accurate estimates for services requested by customers
• Schedule appointments, coordinate work with technicians, and follow up with customers on service progress and completion
• Inform customers on the status of their vehicles and any necessary repairs or maintenance
• Promote and sell additional services and products to customers
• Monitor and report on key performance indicators related to sales and customer satisfaction
• Maintain knowledge of dealership products, services, prices, and promotions
• Keep detailed and accurate records of customer interactions and service history
• Stay updated on industry trends, market changes, and new developments in automotive services
Requirements:
• High School Diploma or equivalent, college degree preferred
• At least 2 years of previous experience as a serviceadvisorin the automotive industry
• Excellent communication, interpersonal, and customer service skills
• Strong sales and negotiation abilities with a proven track record of achieving sales targets
• Knowledge of automotive systems and repairs
• Proficiency in computer systems and software, including MS Office and customer relationship management (CRM) tools
• Ability to multi-task, prioritize, and manage time effectively
• Must be able to work flexible hours, including weekends and holidays
• Must have a valid driver's license and a clean driving record
EEOC Statement:
White's Auto Mall is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We are committed to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
$30k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Service advisor job in Evansville, IN
FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$16 hourly Auto-Apply 60d+ ago
Customer Service/Service Advisor
Bosselman 3.9
Service advisor job in Haubstadt, IN
The ServiceAdvisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the ServiceAdvisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the ServiceAdvisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$31k-38k yearly est. Auto-Apply 17d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Service advisor job in Owensboro, KY
Job Description
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called Customer ServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 17d ago
Diesel Technical Advisor - Customer Service
Jasper Engines & Transmissions 4.6
Service advisor job in Jasper, IN
Diesel Technical Advisor: As a member of the Headquarters Customer Service Team, the Diesel Technical Advisor is primarily responsible for answering phone calls from customers having either warranty and/or technical issues. In this role, you are troubleshooting technical issues that a mechanic may be having out in the field. Therefore, it is imperative that you have an understanding and knowledge of diesel engines. Experience diagnosing and repairing diesel engine applications is required.
*NOTE: The Customer Service Diesel Technical Advisor is required to complete onsite training in Jasper, Indiana for a minimum of 6-8 weeks. Once training is complete, the Associate will work onsite at our Jasper facility or at one of our branches closest to your home.
What you'll do:
Build and sustain relationships with customers
Answer phone calls from customers who have warranty or technical issues
Troubleshoot and help resolve the customers concerns
Provide professional and quality customer care
Who we are looking for:
2-4-year automotive degree and/or related automotive industry experience preferred
Computer knowledge and keyboarding skills
Excellent interpersonal skills and communication
Driven to solve problems with advanced knowledge and technical detail in diesel engines
Organized and detail oriented
Analytical problem solver and decision maker; quick thinker
What we offer:
Starting Pay Range: $22-24/hour, based on experience
Medical, dental, vision & prescription insurance after 30 days
Paid Time Off (PTO) + 10 paid holidays after 30 days
Two retirement plans (401K with company match + Employee Stock Ownership Plan)
Monthly and Quarterly bonus
On the job training
And, so much more!
$22-24 hourly 15d ago
Wire Services Specialist II
Old National Bank 4.4
Service advisor job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Wire Services Specialist is a critical member of the Wire Transfer Department, primarily responsible for processing incoming and outgoing domestic and foreign wire transfers accurately and timely through Wire Transfer systems. This includes performing in accordance with established policies, procedures, reporting and monitoring of payments and regulatory requirements. This position works closely with our Banking Center Sales Teams, as well as other functional areas of the organization to ensure client needs are met or exceeded while meeting corporate goals and objectives.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Operational Excellence
Follow departmental policies and procedures, specifically regarding compliance and customer confidentiality.
Monitor the flow of wire transfers to and from the Bank through the Federal Reserve FedWire System.
Accountable for timely and accurate initiation, verification, and releasing of Fed wire payments to and from the Federal Reserve System and Correspondent Banks efficiently within internal policy standards.
Ensure proper disclosures are prepared for all International Consumer Remittance wires in compliance with Reg E.
Monitors incoming and outgoing wire suspicious activity and reports to Wire Department management and Corporate Security as applicable.
Assist the bank in combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines.
Research, review, and process, both incoming and outgoing domestic and foreign wires that are more complex.
Client Centric Approach
Passionately serves internal/external clients with excellence.
Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
Understands data, metrics, and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client, and/or team.
Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Demonstrates positive, initiative-taking, and friendly people skills, as well as customer service support in a demanding environment.
Works closely with banking centers, business units, commercial and private banking clients to resolve exception items and aid with payments as needed.
Key Competencies for Position
Operational Knowledge: Demonstrates and applies sound knowledge of banking policies, procedures and regulations affecting the operations of the wire department. Actively seek opportunities for continuous learning. Examine current processes and procedures to discover ways to improve current methods. Proficient handling of a variety of tasks and priorities throughout the day, moving seamlessly between tasks.
Client Focused: Personally, strives to make each client interaction the best experience, performing a variety of wire payment transactions with patience, professionalism, and accuracy. Takes ownership for resolving client transactions or operational issues and recognizes when outcomes may negatively impact the client and escalates those concerns appropriately. Anticipates client needs and develops appropriate solutions.
Communication Skills: Demonstrates finesse during interactions with clients, co-workers, and others through strong active listening skills and the use of questions to understand client needs during transactions. Adapts communication style and approach to accommodate individual needs and preferences and to fit the situation. Diffuses and manages difficult client interactions.
Qualifications and Education Requirements
Bachelor's degree in business or finance or high school diploma with equivalent experience.
2-3 years' experience in a financial institution wire transfer operation, banking center, or similar function
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues.
Strong diligence and sense of urgency.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Competence in using Microsoft Office suite of products, especially Excel and Word.
Key Measures of Success/Key Deliverables:
Achieves weekly Ultimate Client Experience and Compliance goals.
Ability to support team members utilizing existing knowledge of processes to ensure continuity of service from both internal and external clients.
Continuous development of departmental processes and procedures to benefit the team and the bank.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
$17 hourly Auto-Apply 1d ago
Service Writer
Sternberg Automotive Chrysler Center
Service advisor job in Jasper, IN
Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive serviceadvisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
Medical and dental insurance
401k Plan
PTO
Life insurance
Short-term disability
Growth opportunities
Employee discounts
Family-owned and operated
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid driver's license & clean driving record
Accredited training inserviceadvisor skills, customer satisfaction, and quality control
Automotive serviceadvisor experience (preferred)
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
About Us: Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination. The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-44k yearly est. Auto-Apply 13d ago
Service Advisor
Faupel Automotive Group
Service advisor job in Henderson, KY
Job Description
Automotive ServiceAdvisor
Faupel Automotive Group has an immediate opening for an Automotive ServiceAdvisor. As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keeping customers apprised of work progress. Your passion will be rewarded through an aggressive commission-driven pay
Description of the role:
The ServiceAdvisor at Faupel Automotive Group plays a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department. As the first point of contact for our valued customers, the ServiceAdvisor is responsible for understanding their automotive needs, documenting service requests, and coordinating service appointments. This role requires excellent communication and organization skills, as well as a strong knowledge of automotive maintenance and repair.
Responsibilities:
Greet customers and inquire about their automotive service needs
Document and accurately record customer information and service requests
Provide detailed explanations of necessary repairs and estimated costs to customers
Schedule and coordinate service appointments based on availability and customer preferences
Communicate with technicians to ensure accurate diagnosis and timely completion of repairs
Address customer questions and concerns throughout the service process
Provide exceptional customer service that exceeds customer expectations
Maintain accurate records of service transactions and customer interactions
Requirements:
Prior experience as a ServiceAdvisor or in a similar customer service role within the automotive industry
Advanced knowledge of automotive maintenance and repair processes
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to multitask and work effectively in a fast-paced environment
Computer literacy, including proficiency inservice management software
Attention to detail and a commitment to providing high-quality service
Valid driver's license
Benefits:
Competitive compensation ranging from $45000 to $70000 per year
Opportunities for career growth and advancement
Comprehensive healthcare benefits package, including medical, dental, and vision coverage
401(k) retirement savings plan with company match
Paid time off and vacation days
Employee discounts on automotive services and purchases
About the Company:
Faupel Automotive Group is a premier automotive dealership located in Henderson, Kentucky. With an extensive inventory of new and used vehicles, our dealership is committed to providing exceptional customer service and top-quality automotive solutions. We pride ourselves on our knowledgeable and professional team who are dedicated to exceeding customer expectations. At Faupel Automotive Group, we value teamwork, integrity, and continuous improvement. Join us in delivering outstanding automotive experiences to our valued customers.
plan with an uncapped earnings potential.
Job Functions:
Greet customers in a timely, friendly manner and obtain their information
Perform vehicle walk around with customer and determine any issues
Serve as the liaison between the customer and the technician; ensuring the customer's needs are understood by technician and the recommended service/repairs are understood by the customer
Prepare Repair Order (RO) in our computer system, complete with symptoms, problems, causes, and required service/repair work
Provide the customer with accurate estimate of costs and fees
Review repair order with the guest at check-out; answer any questions they may have
Job Skills:
A minimum of one year of customer service experience preferred
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills required
The ability to follow department procedures and policies
Job Type:
Full-time
Salary and Commission
Experience:
Customer Service: 1 year (Preferred)
Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
Paid time off
Employee discounts (vehicle sales, parts and labor sales)
401K & 401K matching
Free lunch on Saturdays
$45k-70k yearly 23d ago
Wire Services Specialist II
Old National Bank 4.4
Service advisor job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Wire Services Specialist is a critical member of the Wire Transfer Department, primarily responsible for processing incoming and outgoing domestic and foreign wire transfers accurately and timely through Wire Transfer systems. This includes performing in accordance with established policies, procedures, reporting and monitoring of payments and regulatory requirements. This position works closely with our Banking Center Sales Teams, as well as other functional areas of the organization to ensure client needs are met or exceeded while meeting corporate goals and objectives.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Operational Excellence
* Follow departmental policies and procedures, specifically regarding compliance and customer confidentiality.
* Monitor the flow of wire transfers to and from the Bank through the Federal Reserve FedWire System.
* Accountable for timely and accurate initiation, verification, and releasing of Fed wire payments to and from the Federal Reserve System and Correspondent Banks efficiently within internal policy standards.
* Ensure proper disclosures are prepared for all International Consumer Remittance wires in compliance with Reg E.
* Monitors incoming and outgoing wire suspicious activity and reports to Wire Department management and Corporate Security as applicable.
* Assist the bank in combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines.
* Research, review, and process, both incoming and outgoing domestic and foreign wires that are more complex.
Client Centric Approach
* Passionately serves internal/external clients with excellence.
* Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
* Understands data, metrics, and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client, and/or team.
* Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
* Demonstrates positive, initiative-taking, and friendly people skills, as well as customer service support in a demanding environment.
* Works closely with banking centers, business units, commercial and private banking clients to resolve exception items and aid with payments as needed.
Key Competencies for Position
Operational Knowledge: Demonstrates and applies sound knowledge of banking policies, procedures and regulations affecting the operations of the wire department. Actively seek opportunities for continuous learning. Examine current processes and procedures to discover ways to improve current methods. Proficient handling of a variety of tasks and priorities throughout the day, moving seamlessly between tasks.
Client Focused: Personally, strives to make each client interaction the best experience, performing a variety of wire payment transactions with patience, professionalism, and accuracy. Takes ownership for resolving client transactions or operational issues and recognizes when outcomes may negatively impact the client and escalates those concerns appropriately. Anticipates client needs and develops appropriate solutions.
Communication Skills: Demonstrates finesse during interactions with clients, co-workers, and others through strong active listening skills and the use of questions to understand client needs during transactions. Adapts communication style and approach to accommodate individual needs and preferences and to fit the situation. Diffuses and manages difficult client interactions.
Qualifications and Education Requirements
* Bachelor's degree in business or finance or high school diploma with equivalent experience.
* 2-3 years' experience in a financial institution wire transfer operation, banking center, or similar function
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues.
* Strong diligence and sense of urgency.
* Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
* Competence in using Microsoft Office suite of products, especially Excel and Word.
Key Measures of Success/Key Deliverables:
* Achieves weekly Ultimate Client Experience and Compliance goals.
* Ability to support team members utilizing existing knowledge of processes to ensure continuity of service from both internal and external clients.
* Continuous development of departmental processes and procedures to benefit the team and the bank.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
$17 hourly Auto-Apply 55d ago
Service Writer
Sternberg Automotive Chrysler Center
Service advisor job in Jasper, IN
Job Description
Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive serviceadvisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
Medical and dental insurance
401k Plan
PTO
Life insurance
Short-term disability
Growth opportunities
Employee discounts
Family-owned and operated
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid driver's license & clean driving record
Accredited training inserviceadvisor skills, customer satisfaction, and quality control
Automotive serviceadvisor experience (preferred)
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
About Us: Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination. The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a service advisor earn in Evansville, IN?
The average service advisor in Evansville, IN earns between $32,000 and $94,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Evansville, IN
$55,000
What are the biggest employers of Service Advisors in Evansville, IN?
The biggest employers of Service Advisors in Evansville, IN are: