Banking Customer Service Rep - $17/hr. + Paid Training!
Service advisor job in Fort Smith, AR
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Location: Must reside in Fort Smith, AR, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Service Advisor
Service advisor job in Bentonville, AR
Job Description
About Us
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Annual pay ranges from $40k-$80k
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant IS a plus
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
A passing background check and drug screen are required.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Service Advisor
Service advisor job in Lowell, AR
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyAssistant Manager, Servicing Recoveries
Service advisor job in Bentonville, AR
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
The Assistant Manager, Servicing Recoveries role is responsible for leading day-to-day operations, overseeing staff performance, compliance, and quality standards and guiding specialized servicing functions within the Servicing Department. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases in Bankruptcy,
Foreclosure, Mortgage and Probate. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development to resolve systemic issues, drive process improvements, and support strategic initiatives.
This role requires strong leadership, analytical, and problem-solving skills, with the ability to balance daily operational oversight and long-term departmental goals. By combining management responsibilities with deep operational knowledge, the Assistant Manager, Servicing Recoveries plays a key role in maintaining operational excellence, regulatory compliance, and team effectiveness, while contributing to the overall success and reputation of the department.
Essential Job Duties and Responsibilities:
* People Leadership & Team Development - Lead, coach, and develop Specialists and Sr. Specialists through performance feedback, training, and career support.
* Escalation Management - Oversee and resolve complex or high-risk escalations, serving as the final decision point before senior leadership.
* Compliance Oversight & Quality Assurance - Ensure team work meets compliance standards, documentation accuracy, and audit readiness.
* Cross-Functional Collaboration - Represent the team in leadership-level discussions and align processes with Legal, Compliance, and other departments.
* Process Improvement & Reporting - Analyze team performance, identify inefficiencies, and drive process or policy improvements.
* Other duties as assigned from leadership to support team
Required Skills, Knowledge and Abilities:
* 2-5 years experience in Recovery management including bankruptcy, foreclosure and probate.
* Strong leadership and coaching skills with the ability to mentor, develop, and evaluate team members.
* Advanced problem-solving and decision-making skills, particularly in escalated or high-risk scenarios.
* Excellent written and verbal communication skills for cross-team collaboration and customer/regulatory escalations.
* Strong organizational and time-management skills with the ability to balance multiple priorities.
* Proficiency with servicing systems, credit bureau platforms (e.g., E-Oscar, DCM), and productivity tools (Microsoft Office/Google Workspace).
* In-depth understanding of servicing operations, including bankruptcy, foreclosure, probate, and regulatory compliance.
* Strong knowledge of federal and state regulations impacting servicing operations (e.g., FCRA, bankruptcy procedures, foreclosure laws).
* Familiarity with compliance, audit readiness, and risk management frameworks.
* Understanding performance metrics, SLA management, and reporting practices.
* Lead a team effectively by setting goals, monitoring performance, and providing feedback and development opportunities.
* Handle escalations with professionalism, discretion, and sound judgment.
* Drive process improvements by identifying inefficiencies and recommending/implementing solutions.
* Collaborate with cross-functional leadership (Legal, Compliance, Billing, Collections) to resolve systemic issues.
* Adapt to changing priorities and perform additional duties or special projects as assigned by leadership.
Compensation: $70,000 - $80,000 annually
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Service Advisor
Service advisor job in Bentonville, AR
Job Description
About Us
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service Advisor
Service advisor job in Bentonville, AR
Job Description
George Nunnally Chevrolet is Looking for a Service Advisor to Join Our Team!
Are you a customer-focused, highly organized individual with a passion for the automotive industry? George Nunnally Chevrolet, a leading dealership in Bentonville, Arkansas, is seeking a talented and enthusiastic Service Advisor to join our growing team.
At George Nunnally Chevrolet, we pride ourselves on providing exceptional customer service and a positive work environment. As a Service Advisor, you will be the primary point of contact for our customers, guiding them through their vehicle's service needs with professionalism and expertise.
Responsibilities:
Greet customers warmly and assist them with their service inquiries.
Clearly explain vehicle issues, recommend necessary repairs and maintenance, and provide accurate cost estimates.
Act as a liaison between customers and service technicians.
Schedule service appointments and manage workflow efficiently.
Maintain accurate customer records and vehicle service histories.
Process payments and handle customer concerns with a positive attitude.
Uphold George Nunnally Chevrolet's high standards of customer satisfaction.
Qualifications:
Previous experience as a Service Advisor in an automotive dealership setting is preferred.
Strong knowledge of automotive repair and maintenance.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a commitment to exceeding expectations.
Highly organized and detail-oriented with strong time management abilities.
Proficient in computer systems and dealership management software.
Ability to work effectively in a fast-paced environment.
Valid driver's license and a clean driving record.
Why Join George Nunnally Chevrolet?
Competitive salary and commission structure.
Comprehensive benefits package (medical, dental, vision, 401K).
Paid time off and holidays.
Opportunities for professional development and advancement.
A supportive and collaborative team environment.
A chance to work with a respected and well-established dealership in the Bentonville community.
Ready to Drive Your Career Forward?
If you are a motivated individual looking for a rewarding career with a reputable company, we encourage you to apply!
We look forward to hearing from you!
George Nunnally Chevrolet is an Equal Opportunity Employer.
Service Advisor
Service advisor job in Bentonville, AR
About Us
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyExperienced Service Advisor
Service advisor job in Rogers, AR
Service Advisor
Landers Toyota NWA is an winning Toyota dealership, driven by customer service and treatment. Our customers are treated like family members and as a result we have won multiple Service Excellence awards. We are looking for top notch quality team members who have a servant mentality and are driven to offer our products and service to our customers while providing a perfect experience every time.
As a Toyota Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, warranty coverage, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are experienced in the automotive industry and with previous experience in customer service and retail sales. We use the Reynolds and Reynolds Ignite system and experience with Reynolds is a huge plus.
What We Offer
Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
State of the Art Facility
Paid Certification
Ongoing Certification
OEM Certification
Busy Shop
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
Organized and friendly personality
Demonstrated ability to work with others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
Auto-ApplyExperienced Service Advisor
Service advisor job in Rogers, AR
Service Advisor Landers Toyota NWA is an winning Toyota dealership, driven by customer service and treatment. Our customers are treated like family members and as a result we have won multiple Service Excellence awards. We are looking for top notch quality team members who have a servant mentality and are driven to offer our products and service to our customers while providing a perfect experience every time.
As a Toyota Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, warranty coverage, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are experienced in the automotive industry and with previous experience in customer service and retail sales. We use the Reynolds and Reynolds Ignite system and experience with Reynolds is a huge plus.
What We Offer
* Medical, Dental & Vision
* 401k with Match
* Paid Vacation
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Pet Insurance
* Employee Discounts
* State of the Art Facility
* Paid Certification
* Ongoing Certification
* OEM Certification
* Busy Shop
Responsibilities
* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
* Organized and friendly personality
* Demonstrated ability to work with others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Clean driving record
* Willing to submit to a pre-employment background check
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
Service Advisor
Service advisor job in Springdale, AR
Job Description
AUTOMOTIVE SERVICE ADVISOR
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Assistant Service Advisor
Service advisor job in Fayetteville, AR
Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills. Ability to communicate effectively to customers as well as dealership staff is paramount.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Service Advisor
Service advisor job in Fayetteville, AR
Job Description
Join a Legacy of Excellence at Lewis Automotive Group!
Fayetteville, AR
|
Full-Time
|
Automotive Service Advisor
Are you passionate about cars and committed to delivering outstanding customer service? At Lewis Automotive Group, a family-owned and operated business proudly serving Northwest Arkansas for 79 years, we believe in treating our customers and employees like family. We're currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region.
About the Role:
As an Automotive Service Advisor, you'll be the critical link between our customers and technicians. Your goal? To create a seamless service experience while providing expert advice, building trust, and helping customers keep their vehicles running smoothly and safely.
What You'll Do:
Serve as the friendly, knowledgeable point of contact for customers needing vehicle repairs or maintenance
Translate customer concerns into actionable repair orders for technicians
Communicate clearly and professionally with customers about services, repairs, timelines, and warranty options
Recommend services and parts that enhance vehicle performance and longevity
Coordinate repair schedules and manage service appointments
Ensure every customer interaction reflects our commitment to top-tier service
Keep detailed service records and ensure accuracy in reports
Act as a bridge between the service team and the customer-keeping both sides informed
What We're Looking For:
A passion for the automotive industry
Strong communication, problem-solving, and time management skills
A genuine desire to help customers and a knack for explaining technical information in a clear, friendly way
Ability to manage multiple priorities in a fast-paced environment
Basic automotive knowledge (formal training or experience a plus!)
Valid driver's license and clean driving record
Preferred But Not Required:
Prior experience as a Service Advisor or in automotive maintenance
Completed postsecondary education in automotive service, technology, or a related field
Education & Physical Requirements:
High school diploma or equivalent
Ability to sit at a desk and use a computer for extended periods
Occasionally lift up to 15 pounds
Why Join Lewis Automotive Group?
Be part of a trusted, 79-year legacy of automotive excellence in NWA
Work in a family-owned environment that values honesty, integrity, and teamwork
Enjoy opportunities for growth, development, and recognition
Collaborate with a skilled, motivated team that's as passionate as you are
Ready to Start Your Next Chapter?
If you're looking to build your career with a company that truly values its people and its community, we'd love to hear from you. Apply today and become part of the Lewis Automotive Group family!
SERVICE ADVISOR
Service advisor job in Fort Smith, AR
Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt The service advisor is responsible for scheduling service work in the service department, communicating with extended warranty companies/Nissan, communicating with customers, and for selling additional services to customers.
Essential Duties & Responsibilities:
* Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
* Maintain the prescribed standard for "hours per customer repair order written"
* Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
* Communicate with customer to determine the nature of their mechanical problem(s).
* Obtain accurate customer and vehicle data.
* Test-drive vehicle as necessary.
* Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
* Lift the hood of every vehicle and look underneath for potential additional repair needs.
* If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
* Notify dispatcher of incoming work.
* Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
* Establish each customer's method of payment. Obtain approval of credit, if necessary.
* Obtain customer's signature on repair order; provide customer with a copy.
* Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
* Handle telephone inquiries regarding work in process and appointments.
* Compare final invoice with original repair order.
* Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
* Deliver vehicle to customer and answer any questions.
* Maintain follow up program on additional items found in need of repair.
* Attend meetings as scheduled.
* Establish and maintain good working relationships with customers to encourage repeat and referral business.
* Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
A minimum of one year of automotive service advisor experience required.
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
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Signature (Employee) Date
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Signature (Supervisor) Date
Automotive Service Advisor (Bilingual Preferred)
Service advisor job in Bentonville, AR
Join Our Winning Team at McLarty Daniel Nissan - Bilingual Spanish/English Service Advisor Wanted!
At McLarty Daniel Nissan, we believe in empowering our team members to grow, succeed, and make a difference-for our customers and in our community. We're currently seeking a bilingual Service Advisor (Spanish/English) who can connect with customers from all backgrounds, deliver exceptional service, and thrive in a dynamic, rewarding environment.
If you're ready to be appreciated, supported, and challenged in your career, this is your opportunity.
Why You'll Love Working With Us
Be a Voice for Our Spanish-Speaking Guests
Your bilingual skills will help us serve all members of our community with warmth and professionalism-ensuring every customer feels confident and cared for.
Career Development & Growth
We promote from within, offer continuous manufacturer training, and support your advancement into leadership roles in fixed operations.
On-the-Job Learning & Certification
Get hands-on training and earn certifications that strengthen your skills and resume.
Comprehensive Benefits
Medical, dental, and vision plans
401(K) with employer match
Paid Time Off (PTO)
Employee discounts on products and services
Community partnerships and involvement
Supportive Culture
Join a team that values collaboration and invests in your future.
About the Role: Service Advisor
As a Service Advisor, you are the bridge between our customers and our service technicians. Your ability to clearly explain maintenance needs, build trust, and create a welcoming experience-especially for Spanish-speaking guests-makes you a key part of our success.
What You Bring
Bilingual (English/Spanish) - fluent communication with diverse customer base
Experience in customer service or automotive sales
High school diploma or equivalent
Strong multi-tasking and organizational skills
Tech-savvy with basic computer skills (DMS/CDK experience a plus!)
A positive attitude, team spirit, and professional demeanor
A valid driver's license with a clean driving record
Willingness to undergo a background check and drug screening
Ready to Start Your Engines?
We're proud to be an equal opportunity employer committed to a respectful and drug-free workplace. All qualified applicants-including women, veterans, and individuals from bilingual and multicultural backgrounds-are encouraged to apply.
Apply today and help us deliver an unmatched service experience-en Español y en Inglés.
McLarty Daniel Nissan - Bentonville's home for service that speaks your language.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Auto-ApplyCustomer Service Advisor - Jiffy Lube Multicare
Service advisor job in Centerton, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Customer Service Associate
Service advisor job in Springdale, AR
Customer Service Associate -3rd Shift Duration: 4+ months (Possible for extension ) Pay rate range: $20- 21/hr on w2 (All inclusive) Job Schedule: Sun-Tues/every other Saturday (8 PM -8 AM) Training will be Mon-Fri 0730-0430 for at least 3 weeks.
Job Description:
This is a reposting of previous Customer Service roles with an updated schedule and requirements.
The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts. The CSA manages this relationship by becoming intimately familiar with the customer's organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
Serves as the primary contact between Client Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution.
Establishes and maintains positive, effective relationships with key internal contacts;utilizes several dispatch systems (TES, LME, FOUR KITES, OTR) and external scheduling systems (Retailix, Retail Link, Unfi, one network, etc) to problem solve for all business units;maintains knowledge of all internal Client policies procedures and software applications;maintains knowledge of external customers organizational structure, procedures and all other pertinent information;utilizes available resources to identify the most cost effective solution to best service the needs of Client and the customer;identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent Client, their relationship with its customers and accurate delivery of products to external customers.
Education: Bachelor's degree or equivalent work experience in customer service or transportation/logistics.
Experience: Customer service beyond call center required and dispatch experience in transportation/logistics is a plus. COMPUTER SKILLS: Proficient with MS Office applications required;majority of business is conducted via email up to and possibly exceeding 300 per day. COMMUNICATION SKILLS: Strong written oral and interpersonal skills;Conflict Management skills;Ability to multi-task;Positive attitude;Problem Solving skills;Negotiation skills
Service Advisor
Service advisor job in Bentonville, AR
About Us
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Springdale, AR
AUTOMOTIVE SERVICE ADVISOR
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Service advisor job in Fayetteville, AR
Join a Legacy of Excellence at Lewis Automotive Group!
Fayetteville, AR
|
Full-Time
|
Automotive Service Advisor
Are you passionate about cars and committed to delivering outstanding customer service? At Lewis Automotive Group, a family-owned and operated business proudly serving Northwest Arkansas for 79 years, we believe in treating our customers and employees like family. We're currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region.
About the Role:
As an Automotive Service Advisor, you'll be the critical link between our customers and technicians. Your goal? To create a seamless service experience while providing expert advice, building trust, and helping customers keep their vehicles running smoothly and safely.
What You'll Do:
Serve as the friendly, knowledgeable point of contact for customers needing vehicle repairs or maintenance
Translate customer concerns into actionable repair orders for technicians
Communicate clearly and professionally with customers about services, repairs, timelines, and warranty options
Recommend services and parts that enhance vehicle performance and longevity
Coordinate repair schedules and manage service appointments
Ensure every customer interaction reflects our commitment to top-tier service
Keep detailed service records and ensure accuracy in reports
Act as a bridge between the service team and the customer-keeping both sides informed
What We're Looking For:
A passion for the automotive industry
Strong communication, problem-solving, and time management skills
A genuine desire to help customers and a knack for explaining technical information in a clear, friendly way
Ability to manage multiple priorities in a fast-paced environment
Basic automotive knowledge (formal training or experience a plus!)
Valid driver's license and clean driving record
Preferred But Not Required:
Prior experience as a Service Advisor or in automotive maintenance
Completed postsecondary education in automotive service, technology, or a related field
Education & Physical Requirements:
High school diploma or equivalent
Ability to sit at a desk and use a computer for extended periods
Occasionally lift up to 15 pounds
Why Join Lewis Automotive Group?
Be part of a trusted, 79-year legacy of automotive excellence in NWA
Work in a family-owned environment that values honesty, integrity, and teamwork
Enjoy opportunities for growth, development, and recognition
Collaborate with a skilled, motivated team that's as passionate as you are
Ready to Start Your Next Chapter?
If you're looking to build your career with a company that truly values its people and its community, we'd love to hear from you. Apply today and become part of the Lewis Automotive Group family!
Auto-ApplyCustomer Service Advisor - Jiffy Lube Multicare
Service advisor job in Fort Smith, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!