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  • Customer Care Advisor

    Ameren 4.9company rating

    Service advisor job in Saint Louis, MO

    Missouri Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area Position(s): 7 Hourly Rate Range: $29.06 - 35.12 Revision Date: 8/25/2022 Area/Div: 0103 DUTIES: Under direct but not constant supervision, to handle customer requests for connection and disconnection of service, calls for emergency service, and questions about service; to handle customers' complaints and inquiries, answer questions regarding information shown on customer billing records; and to perform related work as assigned. In this role to perform details of work, such as: Take phone/mail/online applications for connection and disconnection of services for all customer classes; calls for emergency service, and correction orders such as changes in name or address, etc. Explain and respond to customer inquiries regarding payment arrangements, payment extensions, high bill complaints, average bills, and bill calculation, including current balances, delinquent balances, and other charges. Advise customers of Company programs such as budget billing, electronic funds transfer, paperless billing, and text/email notifications. Take customers' complaints regarding meters and initiate meter investigations order when necessary. Process customer calls in emergency and outage situations and report to dispatching according to Company policy. Initiate reconnection orders received by telephone from customers for service previously disconnected for non-payment of bills. Answer inquiries from customers, electricians, and others regarding service and other information shown on customer billing records. Investigate billing records to obtain information where service is used and no customer to bill. Grant or deny requests for extension of time to pay on delinquent residential accounts, and accept or refuse partial payments in accordance with established Company policy. Discuss high bill complaints, average bills, and bill calculation, including current balances, delinquent balances, and other charges. Explain Company credit and collection policies, including collection actions and deposit requests. Process adjustments to customer bills involving late payment charges, corrections of amounts or dates, or other debits/credits as necessary. Perform daily clerical operations, such as customer correspondences/faxes, letters of credit, and other forms or letters requested by customers. SPECIAL RESPONSIBILITIES: To avoid providing incorrect information to customers or processing erroneous orders. To hold as confidential information related to customer accounts. For promptly and courteously answering customer inquiries. For accurate entry of customer information on Company records and orders. For promptly transmitting to dispatching orders for emergency service and reconnection orders. To respond for emergency callouts CONTACTS: * With all kinds, types, and classes of customers by telephone, in writing, or online. * With other employees in various departments relating to customer billing records and services. QUALIFICATIONS: High school diploma or equivalent is required; or 60 credit hours toward a bachelor's degree preferred Must pass Company customer service aptitude test. Two years of customer service or collections required; one year of call center experience preferred. Military experience in lieu of customer service requirement may be considered. Successful candidates must demonstrate a positive, professional manner and should be able to speak distinctly. Candidates must have the tact and diplomacy essential for customer phone interaction and have effective written communication skills and attention to detail. Candidates must be able to handle difficult customers and situations by applying good listening skills, understanding, and empathy. OTHER: Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. The Company will provide reasonable accommodation in appropriate circumstances when consistent with applicable law. Hourly Pay: Grade Step JB 014 Step 1 of 8 - 29.06 USD Grade Step JB 014 Step 2 of 8 - 29.66 USD Grade Step JB 014 Step 3 of 8 - 30.40 USD Grade Step JB 014 Step 4 of 8 - 31.03 USD Grade Step JB 014 Step 5 of 8 - 32.07 USD Grade Step JB 014 Step 6 of 8 - 33.11 USD Grade Step JB 014 Step 7 of 8 - 34.17 USD Grade Step JB 014 Step 8 of 8 (Top Step) - 35.12 USD Position is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. If end date is listed, the posting will come down at 12:00 am on that date: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
    $29.1-35.1 hourly 2d ago
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  • Customer Service Associate II

    Bausch + Lomb 4.7company rating

    Service advisor job in Saint Louis, MO

    Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. **Objectives:** This position is responsible for processing implant cards returned to Bausch + Lomb which includes processing unbilled implant Purchase Orders, maintenance of Physician information, and helping to identify and resolve problems. As part of the Customer Operations department, this position will also share responsibility for providing superior customer satisfaction by responding to customer or sales representative inquiries for products in the Surgical Division. **Responsibilities** Provide support for set-up and changes to accounts in customer master database including: working with Customer Service, Sales and Credit teams. Implant card preparation, scanning, and maintenance. Administer weekly reports for unbilled data and provide supporting information where necessary to collect purchase orders from customers. Implant card preparation, scanning, and maintenance. Maintenance of customer contacts through SFDC. Assist Sales, Customer Service and the regional team as necessary. Must be able to establish a thorough understanding of our products and communicate information accordingly. Must be able to employ customer service skills to assist the customer and internal Sales representatives in difficult situations. Support all business aspects in accordance with GAAP, ISO, SOX and FDA standards and requirements. **Requirements:** High School Diploma. Minimum 2 years Customer Service experience. Proficient with Microsoft Office Suite (Word, Excel, Outlook). Demonstrate excellent organizational skills along with the ability to handle multiple tasks. Strong Communication skills required (verbal and written). Must be detail oriented. Must be dependable and consistent on attendance. Experience working with data within database environments. **Preferred Qualifications:** Some college Experience working in a regulated industry such as medical device or healthcare. **We offer competitive salary & excellent benefits including:** + Medical, Dental, Eye Health, Disability and Life Insurance begins on your hire date + 401K Plan with company match and ongoing company contribution + Paid time off vacation (3 weeks - prorated upon hire), floating holidays and sick time + Employee Stock Purchase Plan with company match + Employee Incentive Bonus + Tuition Reimbursement (select degrees) + Ongoing performance feedback and annual compensation review This position may be available in the following location(s): [[location_obj]] All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $00.00 - $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors. U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation. Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms. To learn more please read Bausch + Lomb's Job Offer Fraud Statement (******************************************************************************************************** . Our Benefit Programs:Employee Benefits: Bausch + Lomb (***************************************** Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $34k-39k yearly est. 5d ago
  • Adobe Customer Journey Analytics Expert

    Pacer Group 4.5company rating

    Service advisor job in Saint Louis, MO

    Advanced data analysis & dashboarding (Tableau, Adobe Workspace) Adobe Customer Journey Analytics Business Practitioner Certification Experience creating custom projects in Adobe CJA Healthcare analytics experience Strong storytelling & visualization skills to influence design decisions
    $40k-75k yearly est. 3d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Florissant, MO

    Store 4************ S New Florissant Rd, Florissant, Missouri 63031 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be c Customer Service Representative, Customer Service, Representative, Retail, Service
    $27k-32k yearly est. 3d ago
  • C-40 Logistics Service Representative - Experienced

    Boeing 4.6company rating

    Service advisor job in Scott Air Force Base, IL

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is seeking an Experienced Logistics Service Representative to provide technical support and on-site company representation for the C-40 program at Scott Air Force Base (AFB), Illinois. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Successful candidates will be members of a Boeing on site team that will provide product support to the US Air Force (USAF) under a Support Contract. Logistic support includes management of parts covered by the Contract, inventory control, stock management, packaging and transportation, and import and export documentation control. The candidate will need to develop an understanding of customer's culture and business strategies as well as create, maintain and advance customer relationships. The candidate will require a high level of proficiency in computer-based inventory control and supply accounting systems. Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, requirements, etc. Maintain and update parts data using Boeing information systems that distribute materials management information to required recipients. Candidate must also be able to qualify / operate a forklift, (training will be provided). Monitor Boeing and Customer operational obligations in accordance with the Contract SOW. Aggregate and review required company reports, that would be used as performance reports provided to the USAF. Track and monitor aircraft repairable parts returned by the customer/ by Suppliers. In coordination with the USAF, identify and resolve any contractual customers' inventory discrepancies. Follow up with freight forwarder on documentation. Examples, commercial invoice, Shipper's Letter of Instructions, specific letters, etc. Follow up with freight forwarder until the arrival of parts to the warehouse as well as dispatch of parts from the warehouse to freight forwarder. Prepare special documents to get approval for shipping any hazardous materials that needs prior approvals. Work will include flexible shifts and will also require to respond during after-hours, weekends, and holidays. Researches, identifies and resolves customer supply support system inventory discrepancies. Investigates total platform vehicle demand management, replenishment and electronic data systems. Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services Manages field office resources. Basic Qualifications (Required Skills/Experience): Minimum 5 years of experience with inventory management or supply chain management processes and techniques. Experienced in use and application of Microsoft Suite. Flexibility to work morning/evening/night/weekend/holiday shifts at any given notice. At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation. At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation. Preferred Qualifications (Desired Skills/Experience): Previous experience executing Very Important Person aircraft mission requirements. Working knowledge of GOLD or other ERP/MRP Systems (SAP, etc.). Previous experience reading and interpreting Technical Publications of aircraft maintenance and parts manuals, engineering drawings is preferred Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $83,300 - $112,700 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job
    $83.3k-112.7k yearly 6d ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service advisor job in Saint Louis, MO

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 9618 Watson Rd, Saint Louis, MO 63126 Share: share to e-mail
    $24k-32k yearly est. 5d ago
  • Customer Service Representative | Part-Time | Centene Community Ice Center

    AEG 4.6company rating

    Service advisor job in Maryland Heights, MO

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Customer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The Customer Service Representative also performs a variety of other support for the administration office, staff and the facility in general. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. Responsibilities Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers. Responds to inquiries regarding services, facilities, programs and events. Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints. Operates computerized public information and reservation systems in an efficient and accurate manner. Responds to customer inquiries via telephone, in person and/or in writing as required. Performs a variety of office clerical support activities. Keeps supervisor and other appropriate staff informed of problems or other matters. Interpret and enforce ice arena rules for customers. Collect fees and record in software. Qualifications Must be 18 years of age, or older. Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed. Excellent customer service. Ability to follow basic instruction and direction.
    $15 hourly 5d ago
  • Customer Service Representative

    Carshield

    Service advisor job in Saint Peters, MO

    CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average ~$20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Salary Description $17-19 per hour, plus bonus
    $17-19 hourly 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Carmen Wilson-State Farm Agent

    Service advisor job in Fenton, MO

    Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carmen Wilson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Anthony Luster-State Farm Agent

    Service advisor job in Saint Louis, MO

    Benefits: Incentive travel Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching About our Agency: We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do. New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters. We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team! Your Role and Responsibilities: Build and maintain lasting relationships with our valued customers. Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options. Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services. Ensure customer satisfaction through proactive follow-up and problem-solving. What We're Looking For: A genuine interest in marketing products and services based on customer needs. Exceptional communication skills - written, verbal, and listening. A people-oriented mindset with strong attention to detail. Proactive problem-solving abilities. The ability to learn and adapt to computer functions. A team player who thrives in a collaborative environment.
    $27k-35k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bradford O'Neil-State Farm Agent

    Service advisor job in Saint Louis, MO

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $27k-35k yearly est. 5d ago
  • Customer Service Representative

    Central Bancompany

    Service advisor job in Saint Louis, MO

    This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new accounts area, but their primary duty is supporting the teller line. Individuals in this position provides a variety of teller and new account services such as handling deposits, withdrawals, payments, greeting customers and opening and maintaining accounts. Operates a variety of office equipment. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, travelers checks, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters. Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed. Accurately count, receive and disburse cash and accurately handle mutilated and bait currency. Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash offages. Maintain cash drawer variances within Central Bank of St. Louis guidelines. Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement. Includes obtaining appropriate documentation from customers and non-customers. Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations. Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery, whether victim or bystander, and know proper post-robbery procedures. Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly. Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to our customers, and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special. Opens new accounts and performs account maintenance requests. Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer. Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. Participate in sales programs to generate new customers. Arrange daily work plans to handle customer flow and bank processing requirements, provide customer service and meet bank record keeping requirements. Acquire and maintain knowledge of all bank products and services. Attend all required training. ADDITIONAL DUTIES AND RESPONSIBILITIES: Assist others in the department/facility as needed and/or directed. May be assigned vault and/or ATM balancing responsibilities. May be assigned new account responsibilities. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations. POSITION REQUIREMENTS: High school education or equivalent; or high school senior student working in school Cooperative Education Program. Prior Banking experience a plus. Cash handling and customer service experience preferred. Basic math skills required. PC and typing skills required. Attention to detail required. Ability to maintain regular and punctual attendance. Ability to read, write, and speak English. Effective oral and written communication skills. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Must possess good judgment skills and the ability to handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities/duties/projects as they arise. Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    $27k-35k yearly est. 3d ago
  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Service advisor job in Florissant, MO

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $28k-35k yearly est. 1d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Service advisor job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 21d ago
  • Customer Support Specialist

    Balchem Corporation 4.2company rating

    Service advisor job in Maryland Heights, MO

    Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit *************** POSITION SUMMARY: This position handles all order processing for current accounts as well as new business while providing support to all managers for sales reporting, projects and other sales requirements needed. ESSENTIAL FUNCTIONS: Responsible for responding to all E-mail, Fax, or Telephone inquiries of product, price, shipping costs, and documentation Proactively follow-up with customers on inquiry status Proactively seek orders based upon inquires and prior demand Process Orders: Responsible for assigning shipping and payment terms including credit applications if required Updates all customer specific order instructions Enters all orders into the ERP system Works with production for Forecast/inventory needs Responsible for all credits processed, tracking unauthorized customer deductions and filing freight claims for all damaged shipments Communicates all critical information regarding customer complaints, quality and or micro issues, return, inventory needs etc. to the appropriate people Reviews all past due invoices, makes collection calls if accounting is unable to receive a response Performs all other duties as requested by management staff Comply with all policies and procedures of the Corporation REQUIREMENTS: Proactive, communicative, pleasant and thorough email and telephone skills Experience and success working with customers Knowledge as user of ERP system Independent, proactive and accuracy in responsibilities College degree preferred, but High School diploma or GED acceptable Manufacturing experience preferred #IN Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
    $32k-40k yearly est. 5d ago
  • Customer Service Representative(Account Management)

    AZZ 4.3company rating

    Service advisor job in Saint Louis, MO

    Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our St. Louis, MO HQ office and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace
    $29k-35k yearly est. 5d ago
  • Client Services Support Representative

    Blitt & Gaines P.C 3.6company rating

    Service advisor job in Saint Louis, MO

    About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction. Job Title: Client Services Support Representative Job Summary: The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow. The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates. Essential Duties: Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately. Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters. Process settlement approvals, documentation updates, and follow-up actions within required timelines. Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly. Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance. Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently. Navigate multiple software systems, screens, and workflow tools efficiently. Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment. Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions. Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications. Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve. Ensure all work is completed reliably, consistently, and within expected timeline. Knowledge, Skills and Abilities: High school diploma or equivalent required; some college preferred. Strong proficiency with computers, and Microsoft Office tools with intermediate knowledge of Microsoft Excel required. Candidates must be efficient in using Excel functions such as filters, conditional formatting, and pivot tables to review, organize, and analyze data. Ability to effectively use other Microsoft Office applications, including Outlook and Word, for daily communication and documentation. Strong typing and data-entry skills, with the ability to maintain accuracy and efficiency in a high-volume environment. Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred. Strong reliability and consistent attendance are essential. Comfort working in a fast-paced, high-volume environment with frequent updates and process changes. Ability to learn new systems, tools, and workflows quickly and apply them with confidence. Ability to follow instructions and documented procedures precisely. Effective written and verbal communication skills. Strong organizational and time-management skills. Ability to work effectively as part of a team. What We Offer: Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including: Competitive base pay Paid Time Off (PTO) and Paid Holidays Comprehensive health, dental, vision, and life insurance Short-Term Disability 401(k) retirement plan Profit sharing Professional growth and advancement opportunities
    $27k-36k yearly est. 2d ago
  • Customer Service Representative in St. Louis, MO

    College Hunks Hauling Junk and Moving 3.6company rating

    Service advisor job in Saint Louis, MO

    Come Join Our H.U.N.K.S. Team! * H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service Benefits: Flexible Scheduling Retirement Planning Healthcare Insurance Assistance Vacation time Career advancement opportunities Fun, Enthusiastic Team Environment Why our employees love working with us: Giving back to the community by donating two meals to Feeding Children Everywhere for every job we complete. Being a part of a team with great attitudes and work ethic. Flexibility with scheduling. Open-Door Environment; Dynamic culture We Stand By Our Services Large Operation that still operates on a small/personal level Who we're looking to hire: If you love customer service and helping others, you've come to the right place. Looking for a telemarketer with customer service experience who is outgoing, energetic, and someone that likes to have fun. College Hunks Hauling Junk and College Hunks Moving needs someone who is responsible, reliable, quick learner, and is upbeat with customers. Most of your sales will be over the phone and in response to client inquiry (versus cold calling). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 100% satisfaction. Make sure we understand job when booking it and as the Hunks are leaving to perform the requisite services. Job Details: Having this position for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone whom you come in contact with throughout the day - especially your clients. You will be educating clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. You will schedule clients and follow up with clients from previous jobs. Job Type: Full Time Salary: $15/hr - $17/hr Based on Experience Compensation: $15/hr - $17/hr Based on Experience Compensation: $15.00 - $17.00 per hour
    $15-17 hourly 5d ago
  • BLV - Airport Operations Center Operator

    Avports LLC

    Service advisor job in Mascoutah, IL

    Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport. SKILLS AND KNOWLEDGE Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards. Must have ability to understand and carry out instructions. Must be able to achieve or meet all training required and TSA 1542. Must achieve and maintain knowledge and skills related to airport operations, and related security duties. Ability to remain calm during stressful situations which may involve life-safety incidents DUTIES Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned. Answering multi-line phone systems Monitoring and communicating on radio frequencies Monitor airport-wide fire alarm system Operate and Monitor CCTV system Accurately maintain daily logs Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities. Maintain all tools and equipment in good working condition. Accurately prepare reports as required. Assist in controlling vehicular and pedestrian AOA entry Maintain surveillance of the terminal and other buildings and provide general security of the Airport. Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator. Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM. As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance. PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least eighteen (18) years of age. Must be a citizen or lawful resident of the United States. Must possess a high school diploma or equivalent. Must possess a valid motor vehicle operator's license throughout the employee's employment. Must pass a Transportation Security Agency (TSA) background check. A felony Driving Under the Influence (DUI) conviction will be disqualifying. Must be able achieve or have and maintain a current CPR and AED certification. Position involves shift work. COMPENSATION Competitive compensation package. NON-DISCRIMINATION COMMITMENT Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity. Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Infrequent US Domestic travel may be required. COGNITIVE DEMANDS Attention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and others Ability to gain and maintain trust among customers, staff, and stakeholders Ability to negotiate and gain consensus Ability to manage and resolve conflict in a productive way Calm, tactful, respectful, and diplomatic character Ability to work under situations of stress and with limited resources Excellent teamwork capabilities High degree of emotional intelligence and empathy REFERENCES Up to three positive references from previous employers and/or supervisors may be required
    $26k-35k yearly est. 6d ago
  • Servicing Advisor

    Northwestern Mutual-Clayton 4.5company rating

    Service advisor job in Fairview Heights, IL

    Job Description Job Title: Servicing Advisor Type of Position: Full-time FLSA Classification: Exempt Hours per week: 40 Working hours: 8:00am-4:30pm Empowering physicians, dentists, and families through comprehensive financial planning to achieve your personal and professional goals. Our mission is to secure financial well-being by providing tailored strategies aligned with your unique circumstances. Resourceful | Detail-Oriented | Proactive | Solutions-Focused | Reliable Job Summary The Servicing Advisor role will be responsible for growing and managing client relationships, assisting with preparing, and presenting financial plans and recommendations for our clients. This role will collaborate with the team Integrator and financial advisors to create and implement a seamless client experience of financial planning. Key Responsibilities Coordinating meetings for self and lead advisor Schedule and conduct review meetings with existing clients Prequalify prospects based on predetermined criteria Call to schedule introductory meetings with prospective clients Use known channels to engage with prospects and generate interest (lists, social media, etc.) Maintain accurate and up to date records of client activity in our CRM management tool Maintain organized and accurate client files Maintain organized tracking of personal performance metrics towards corresponding production goals Ultimately help to continue servicing existing clients, helping to attract new clients, and impacting sales goals Minimum Job Requirements Required 1-2 yrs experience in a professional office setting Obtain Life and Health license within 90 days of employment Obtain SIE, Series 63, and Series 7 licenses within 1 year of employment Preferred Finance Industry experience Experience using CRM Benefits Health, Vision, & Dental Insurance HSA for qualified employees Short-term Disability PTO + Holiday Pay Base compensation proportionate to experience level plus bonus opportunities Industry licensing and continuing education expenses Personal and professional development opportunities Powered by JazzHR fu ZzuQhv8y
    $88k-126k yearly est. 4d ago

Learn more about service advisor jobs

How much does a service advisor earn in Florissant, MO?

The average service advisor in Florissant, MO earns between $26,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Florissant, MO

$45,000

What are the biggest employers of Service Advisors in Florissant, MO?

The biggest employers of Service Advisors in Florissant, MO are:
  1. Vortex Doors
  2. Meineke Car Care
  3. Walmart
  4. Midas
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