Service advisor jobs in Gainesville, FL - 761 jobs

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $15.00 per hour Location 00880 - Gainesville Posting Number P1-1076488-1 Address 2643 NW 13th St Zip Code 32609 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $15.00 per hour

A Customer Service and Sales Professional (Real Estate) is a real estate agent who takes their clients through the purchase and sale of a property. Real estate transactions can be confusing and complicated, so clients rely on Customer Service and Sales Professionals to help them get the best value out of their purchase or sale. As a Customer Service and Sales Professional, you have fantastic customer service skills and are able to work with a large portfolio of clients and make each of them feel cared for and important. Job Responsibilities * Reach out to customers to find out what their real estate needs are and answer any questions * When ready to sell their home, help clients price their property well and give them advice on making it marketable * Communicate with other Customer Service and Sales Professionals so they are aware of the properties in your portfolio * Understand your real estate environment and the trends of home values in your area * Network within your local community to increase your client portfolio About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

About Us Here at Gainesville Nissan, our team enjoys a great culture, company outings, and opportunities for advancement. The Express Service Advisor is responsible to professionally and ethically follow each step of the service process. This person will be expected to oversee and execute documentation, recommendations, pricing, selling, dispatching, communication, teamwork and to ensure that above all else the needs of and commitments to the customer are met. Responsible to ensure that the vehicle is repaired or serviced correctly the first time. Ensure repair costs are well communicated with transparency and are accepted by the responsible party. Provide a final delivery of the vehicle in a way that will “WOW” the customer, create future commitments and to foster life-time customers and customer service. If you are interested in a career within the Automotive Industry, we welcome you to apply! DUTIES AND RESPONSIBILITIES: Greet all customers promptly and professionally. Gather all necessary vehicle information while performing a walk around inspection. Gather all pertinent customer information for documentation, communication, and scheduling. Determine customer's primary concern or need first then review additional maintenance needs. Take any additional action needed to verify condition including road test. Establish and maintain great customer relationships that encourage repeat and referral business. Handle all customer complaints immediately and resolve to the customer's satisfaction. Schedule all incoming and future appointments in Customer Relationship Management System or Dealership Management System. Educate customers about the ability to schedule an appointment online Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time. Provide the customer with detailed status updates until point of vehicle delivery Provide an active delivery and explanation of work and charges that leaves NO unanswered questions or concerns. Maintain CSI at or above designated standards. Meet dealership's standards for repair/order production. Follow Safeguards rules and regulations. Ensure that customers' service files are up-to-date and are readily available for reference. Maintain a clean organized work area. Apply high standards of employee conduct which include reliability, promptness, courtesy, appearance, and professional behavior. Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. Have a valid drivers license and clean back grounds check EDUCATION and/or EXPERIENCE: Must have a high school diploma or equivalent. One year automotive retail service consultant experience preferred, but not required Reynolds & Reynolds DMS knowledge - preferred, but not required Strong record of positive customer satisfaction results. Knowledge of automobiles and repair work preferred, Results Oriented- the ability to plan and achieve business goals within the timelines established Interpersonal Skills - the ability to interact well with employees and customers at all levels, socially poised Communication - ability to identify and deliver critical information to the appropriate parties

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Cumberland International Trucks, Inc. is seeking a bright and mechanically apt Service Advisor to join our service team in Ocala, FL. Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening/closing repair orders and relaying info to Service Techs, while keeping customer up to date on their vehicle's repair status. We're in the business of developing people. We offer a Career Path with steps to earn more, learn more, and grow as a LEADER. * 2 years of customer service experience & ideally, dealership experience desired. As a family and veteran-owned International Truck dealer group, we pride ourselves on offering a fun, empowering, customer-first culture with huge growth opportunities! If you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE and positive work environment per our core values: HONOR, READINESS, VICTORY, LOYALTY and TEAMWORK. RESPONSIBILITIES: * Responsible for the receipt and flow of all incoming work, communication with customers and all other internal departments. * Greet customers in a timely, friendly manner and obtain all specific vehicle/customer information required for proper repairs and invoicing. Specific vehicle information includes total miles, engine hours, and any noticeable damage to the vehicle. * Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. * Use the OEM questionnaires and attach documents to the Repair Order (RO). * Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs * Answering customer questions about service outcomes and consulting with technicians when necessary * Informing customers about potential cost savings and warranty protections * Assist customer with deciding to fix their car through the dealership's shop or trading the vehicle in * Oversee and manage the service center's scheduling and workflow * Inform customers of changes in service or when their vehicle is ready to be picked up. * Close ROs. * Obtain customer signature on the repair order and provide customer a copy of the repair order. * Must be able to understand, communicate, and evaluate all vendors and International. Warranty guidelines, approval processes and policies during the write up and repair process. Ability to open repair orders under warranty or customer pay status. QUALIFICATIONS: * Minimum 2 years of Customer Service experience * Service Advisor experience in a dealership environment is a plus * Mechanical aptitude & ability to understand technical knowledge * Conducts oneself in a professional manner * Team player with a strong sense of commitment to the customer * Self motivated with good written & verbal communication skills BENEFITS WE OFFER OUR EMPLOYEES: * Work-life Balance / Mentorship Programs / Internship Programs * 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off * Paid Training / Certification Reimbursement / $500 Employee Referral * 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental * Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability * Access to Teladoc - 24/7/365 digital access to doctors CORE BRAND PROMISE: Access to Technology - Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes. Continuous Improvement - Today's customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication. Flawless Execution - From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it's also about anticipating and addressing needs they don't know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers. THE JOURNEY BEGINS HERE: Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar, as well as 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association. EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Electronic check-ins Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Service advisor's manager customer transactions including processing payments Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us: Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. Responsibilities: Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include: Greeting customers and determining their service needs through active listening and effective questioning. Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics. Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs. Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles. Coordinating with the parts department to ensure necessary parts are available for service jobs. Handling customer inquiries and resolving service-related issues in a professional and courteous manner. Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications. Ensuring a high level of customer satisfaction by providing exceptional service and support. Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development. Adhering to all safety protocols and company policies. All other responsibilities as assigned. Requirements Minimum Qualifications: Proven experience as a service advisor or in a similar customer service role, preferably in the automotive or RV industry. Strong knowledge of RV systems, maintenance, and repair procedures (preferred). Excellent customer service and communication skills. Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment. Proficiency in using service management software and computer systems. High school diploma or equivalent; additional technical or business education is a plus. Valid driver's license with a clean driving record. Ability to work flexible hours, including weekends and holidays. Essential Characteristics: Hustle: We are self-motivated, driven and never satisfied. Humble: We are trainable, coachable, and confident... not arrogant. Reliable: We do what we say we're going to do, when we say we're going to do it... every time. Loyalty: We are committed to the success of the company through ups and downs because this is our career Team Player: We are stronger as one. We help each other, regardless of department or position. Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. Benefits Competitive wages 401K Medical insurance Dental insurance Vision Insurance Company-Paid Life insurance Supplemental Life Insurance Short- & Long-Term Disability Critical Illness, Accident and Hospital Indemnity coverage EAP Wellness Program including Gym Reimbursement Vacation, Personal Time & Holiday pay

CC About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success. Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery. The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record. Benefits: Medical- 4 plans (BCBS) Dental Vision Term Life Company-paid Term Life STD/LTD Accident indemnity rider PTO / Sick days (annually) 401(k) with an employer match Employee Assistant Program FMLA / Maternity/Paternity Leave Bereavement Leave Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties and Responsibilities: The following is a representative list of the duties and responsibilities associated with this position: Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Ensures appropriate parts inventory is maintained Promotes a 'white-glove' environment to showcase the repair facility Takes 'ownership' and accepts accountability for delivering outstanding service levels Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: Remaining in the seated position Stand: Remaining on one's feet in an upright position at a workstation without moving about Walking: Moving about on foot Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs. Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles Kneeling: Bending legs at knees to come to rest on knee or knees Crouching: Bending body downward and forward by bending legs and spine Reaching: Extending hand(s) and arm(s) in any direction Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds by ear Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose Near Vision: Clarity of vision at 20 inches or less Far Vision: Clarity of vision at 20 feet or more Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye Color Vision: Ability to identify and distinguish colors Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point Environmental Conditions: Exposure to… Weather Moving mechanical parts Non-Climate controlled conditions Wet and/or humid conditions High, exposed places Noise Vibration We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Cumberland International Trucks, Inc. is seeking a bright and mechanically apt Service Advisor to join our service team in Ocala, FL. Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening/closing repair orders and relaying info to Service Techs, while keeping customer up to date on their vehicle's repair status. We're in the business of developing people. We offer a Career Path with steps to earn more, learn more, and grow as a LEADER. *2 years of customer service experience & ideally, dealership experience desired. As a family and veteran-owned International Truck dealer group, we pride ourselves on offering a fun, empowering, customer-first culture with huge growth opportunities! If you're looking to start a Career, Cumberland offers a Career Path- not just a job, we provide a SAFE and positive work environment per our core values: HONOR, READINESS, VICTORY, LOYALTY and TEAMWORK. RESPONSIBILITIES: Responsible for the receipt and flow of all incoming work, communication with customers and all other internal departments. Greet customers in a timely, friendly manner and obtain all specific vehicle/customer information required for proper repairs and invoicing. Specific vehicle information includes total miles, engine hours, and any noticeable damage to the vehicle. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Use the OEM questionnaires and attach documents to the Repair Order (RO). Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assist customer with deciding to fix their car through the dealership's shop or trading the vehicle in Oversee and manage the service center's scheduling and workflow Inform customers of changes in service or when their vehicle is ready to be picked up. Close ROs. Obtain customer signature on the repair order and provide customer a copy of the repair order. Must be able to understand, communicate, and evaluate all vendors and International. Warranty guidelines, approval processes and policies during the write up and repair process. Ability to open repair orders under warranty or customer pay status. QUALIFICATIONS: Minimum 2 years of Customer Service experience Service Advisor experience in a dealership environment is a plus Mechanical aptitude & ability to understand technical knowledge Conducts oneself in a professional manner Team player with a strong sense of commitment to the customer Self motivated with good written & verbal communication skills BENEFITS WE OFFER OUR EMPLOYEES: Work-life Balance / Mentorship Programs / Internship Programs 8 Paid Holidays / Paid Time Off (PTO) / Vacation / Paid Birthday Off Paid Training / Certification Reimbursement / $500 Employee Referral 401-K with Employer Match thru Fidelity / Medical / Voluntary Vision & Dental Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability Access to Teladoc - 24/7/365 digital access to doctors CORE BRAND PROMISE: Access to Technology - Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes. Continuous Improvement - Today's customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication. Flawless Execution - From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it's also about anticipating and addressing needs they don't know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers. THE JOURNEY BEGINS HERE: Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar, as well as 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association. EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Highland Memorial Park in Ocala, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #ENT2023

Benefits: 401(k) Bonus based on performance Health insurance Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license Compensation: $40,000.00 - $60,000.00 per year JOIN OUR TEAM As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 32 convenient locations in South Carolina, Florida & DC! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known! *************************** Please first watch this video about our company MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Automotive Service Advisor Benefits: At Castrol Premium Lube Express, we believe in providing a supportive and inclusive work environment that values our employees' well\-being and career growth. As part of our team, you will enjoy a comprehensive benefits package designed to support you in your personal and professional journey: Competitive Compensation: We offer a competitive entry\-level salary commensurate with experience, ensuring you are rewarded for your dedication and hard work. Career Growth Opportunities: We are committed to helping our employees develop their skills and advance their careers within the organization. Training and Development: You will receive comprehensive training and ongoing development opportunities to enhance your automotive knowledge and service skills. Health and Wellness: We prioritize your health and well\-being with company paid health insurance coverage for eligible employees. Retirement Savings: We care about your future and offer a retirement savings plan with company matching to help you secure a comfortable retirement. Paid Time Off: Enjoy a healthy work\-life balance with paid time off and holiday pay. Employee Discounts: Take advantage of employee discounts on automotive services and repairs, making vehicle maintenance more affordable. Job Description: As an Automotive Service Advisor at Castrol Premium Lube Express, you will be the primary point of contact for our valued customers, providing exceptional customer service and support throughout their automotive service experience. Your role is crucial in ensuring customer satisfaction and maintaining the efficient flow of service operations. Responsibilities: Greet customers warmly and professionally, establishing a positive and friendly atmosphere in the service area. Listen attentively to customers' concerns and inquiries regarding their vehicles, demonstrating empathy and understanding. Accurately document customer information and vehicle issues to assist technicians in diagnosing and addressing problems effectively. Provide customers with information on available services, maintenance schedules, and repair options, explaining technical terms in a clear and accessible manner. Prepare and present estimates to customers for service and repair work, including parts and labor costs. Schedule service appointments and maintain an organized service schedule to optimize shop efficiency. Coordinate with technicians and other staff to ensure timely completion of service and repairs. Keep customers informed about the status of their vehicles and promptly notify them of any delays or additional work required. Handle customer inquiries over the phone, email, and in\-person, maintaining a high level of professionalism and patience always. Upsell additional services or maintenance packages based on customers' vehicle history and manufacturer recommendations. Requirements: High school diploma or equivalent; additional education or certification in automotive technology is a plus. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non\-technical customers. Customer\-focused approach with a strong commitment to delivering exceptional service experiences. Basic understanding of automotive systems and terminology, or a strong willingness to learn and develop technical knowledge. Organizational skills to manage service schedules effectively and handle multiple tasks efficiently. Strong attention to detail and accuracy in recording and documenting customer information. Ability to work in a fast\-paced and team\-oriented environment. Proficiency in computer applications and point\-of\-sale systems. Previous experience in a customer service role or automotive environment is an advantage but not required. At Castrol Premium Lube Express, we are dedicated to creating a supportive and inclusive work environment, where all team members are valued and have the opportunity to thrive. If you are passionate about cars and providing exceptional customer service, we invite you to join our team as an Automotive Service Advisor. Castrol Premium Lube Express is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. 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Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Highland Memorial Park in Ocala, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales Completes contracts and other documents as required to provide sales and customer service in accordance with company policies Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths Sets appointments and makes presentations in prospective client family homes to sell prearrangements Attends visitations, funerals, and interment services of client families Attends sales meetings and group sales activities as directed Provides client family services supporting the primary outside sales responsibility Maintains records of personal sales activity and performance results in the manner prescribed by the company Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: High school diploma or equivalent Strong preference for some formal training in business or business-related areas Experience in commissioned sales is strongly preferred Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) Valid state-issued driver's license with a clear driving record Must have the ability to travel independently Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability #ENT2023

Full-time Description Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site. A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus. Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Customer Service Representative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES · Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail. · Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed. · Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months. · Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts. · Discuss detailed information of endorsement changes made to the policy. · Provide detailed breakdown of Tower Hill Insurance Exchange. · Document summary of each customer contact via our system applications. · Rely on instructions and pre-established guidelines to perform the functions of the job. · Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction. · Strive for first-call resolution, including providing options and alternatives to best assist the customer. · Maintain full knowledge of department FAQs documents. · Work extended hours to meet Call Center demands and during catastrophes events as needed. · Prepare faxes, emails, receipts, and other correspondence as requested. · Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude. · Assist leadership with special projects and other assigned tasks. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION High School Diploma or GED required. EXPERIENCE Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus. CERTIFICATIONS Professional Insurance Designations preferred. LICENSES Valid Driver's License required. Florida 4-40 Customer Service License preferred. BENEFITS Medical Dental Vision Life & Disability Insurance 401(k) Health Savings Account Accident, Critical Illness and Hospital Indemnity Pet insurance Paid time off & Holiday pay We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.