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Service advisor jobs in Grand Forks, ND

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  • (USA) Tire and Battery Service Advisor

    Wal-Mart 4.6company rating

    Service advisor job in Grand Forks, ND

    What you'll do... Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00* * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Valid state-issued driver's license. 18 years of age or older. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Auto service industry, Retail Experience Primary Location... 2501- 32Nd Ave. South, Grand Forks, ND 58201-6542, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
    $19-26 hourly 29d ago
  • Customer Service Associate

    Hugo's Family Marketplace 4.1company rating

    Service advisor job in Grand Forks, ND

    Job Description Hugo's Family Marketplace has immediate opportunities for Full Time and Part Time Customer Service Associates at our Downtown Grand Forks, ND location. Opportunities to grow and advance within the company. Come work for a great community and family oriented company who is continually growing. Competitive pay rates! Great benefits for full-time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. Employee Discount! Flexible Schedules to meet your needs. Nights, weekends and Holidays required. Duties: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Assist customers with purchases as well as several additional services. Includes light office work and recording, counting, and maintaining register drawers. #hc212556
    $25k-31k yearly est. 2d ago
  • Relief CSR Route Driver

    Vestis 4.0company rating

    Service advisor job in Grand Forks, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Schedule: Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location: 5030 Gateway Drive Grand Forks, ND 58203
    $24 hourly 60d+ ago
  • Relief CSR Route Driver

    Vestis Services

    Service advisor job in Grand Forks, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location:** 5030 Gateway Drive Grand Forks, ND 58203 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $24 hourly 36d ago
  • Service Advisor

    Rydell Toyota of Grand Forks 3.6company rating

    Service advisor job in Grand Forks, ND

    Rydell Toyota of Grand Forks is seeking a Service Advisor to join our growing team in our service department. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At Rydell Toyota of Grand Forks, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Our Company Vision To Be So Effective That We Are Able To Be Helpful To Others Our Promises to Our Guests One low price, plain and simple, always Relaxed shopping experience Financial solutions for today and your future Real cash value for your trade The right vehicle at the right time You can't buy the wrong vehicle Dependable service to meet your needs Our Promises to Our Employees Unconditional dedication to excellence Honesty and integrity in all decisions Respecting the uniqueness of every individual Encouraging you to make a difference Championing your lifelong learning Supporting you and your family Giving back to your community Schedule/Pay Above-average wage of $24-$28/hour depending on experience Schedule availability between the hours of 9am to 6pm Monday through Friday and every 4th Saturday 8am- 2pm Benefits Excellent health, vision, and dental insurance with family and child coverage Short- and long-term disability insurance and life insurance at group rates After 1 year, a 401(k) with company matching dollars up to 4% Paid time off We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Requirements: Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
    $24-28 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - IOU

    Corner Home Medical

    Service advisor job in Grand Forks, ND

    Job Description Corner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting. What You Will Do: Be knowledgeable of supplies, prices, and reimbursement. Be a knowledge expert of Incontinence, Ostomy, and Urological supplies Obtain insurance information and verify according to company guidelines. Key all documentation into the computer and verify all information for completeness and accuracy. Responds to customer questions and concerns. What We are Looking for: Previous experience in medical terminology, medical billing or related is helpful but not required. Excellent written and verbal communication skills and phone etiquette skills. Proven ability to stay organized and multi-task successfully with multiple priorities. Must be able to read, write, and speak English fluently. Experience within the medical field is preferred but not required. Important Details: Location: Grand Forks, ND Job Type: Full Time, On Site Schedule: Monday - Friday 8:30am - 5:00pm Compensation: $20/hr What We Offer: Health & Wellness Benefits (Health, HSA, Dental, Vision) Paid Time Off / PTO 401k match up to 4% Life Benefits (Life Insurance, ) Paid Training Career Advancement Opportunities Referral Incentives
    $20 hourly 8d ago
  • Customer Service Representative

    Frandsen Financial Corporation 3.9company rating

    Service advisor job in East Grand Forks, MN

    Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our East Grand Forks office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $18.00 to $20.00 per hour, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
    $18-20 hourly 60d+ ago
  • Customer Service Representative- Mornings Shifts

    Planet Fitness-PF Baseline Fitness

    Service advisor job in Grand Forks, ND

    Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $29k-37k yearly est. 4d ago
  • Customer Service Representative - Grand Forks, ND

    Kedia Corporation

    Service advisor job in Grand Forks, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 2h ago
  • Customer Service Rep(01851) - 2705 S Washington St

    Domino's Franchise

    Service advisor job in Grand Forks, ND

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 15d ago
  • Customer Service Representative

    Peripheral Energy 4.3company rating

    Service advisor job in Grand Forks, ND

    Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 2h ago
  • Assistant Manager Patient Care Services ACM- Behavioral Health Admin

    McLaren Health Care 4.7company rating

    Service advisor job in Michigan City, ND

    Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc. Essential Functions and Responsibilities: * Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager. * Promotes collaboration regarding patient care issues with various staff levels and disciplines. * In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities. * Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures. * Keeps Clinical Manager/Director informed of all concerns, problems, and project progress. * Serves as a resource for staff, promoting critical thinking and evidence-based practice. * Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented. * Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served. * Assures appropriate delegation and supervision of patient care. * Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care. * Encourages contribution toward the plan of care. * Demonstrates organization ability by using time, equipment, and personnel effectively. * Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel. * Maintains optimal nursing practice through planned and continuous professional growth and development. * Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods. * Participates in departmental quality assessment and continuous quality improvement activities as directed. * Performs other related job duties as requested Qualifications: Required: * Associates degree graduate of a Nursing program * Current State of Michigan RN license * One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience * BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date. Preferred: * Bachelors' Degree in Nursing * Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience Additional Information * Schedule: Full-time * Requisition ID: 25006466 * Daily Work Times: 1:00pm-9:30pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No
    $34k-42k yearly est. 28d ago
  • (USA) Tire and Battery Service Advisor

    Walmart 4.6company rating

    Service advisor job in Grand Forks, ND

    **What you'll do...** Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Valid state-issued driver's license. 18 years of age or older. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Auto service industry, Retail Experience **Primary Location...** 2501- 32Nd Ave. South, Grand Forks, ND 58201-6542, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-26 hourly 60d+ ago
  • Customer Service Associate

    Hugo's Family Marketplace 4.1company rating

    Service advisor job in Grand Forks, ND

    Job Description Hugo's Family Marketplace has immediate opportunities for Part Time Closing Customer Service Associate at our South Columbia Road, Grand Forks location. Opportunities to grow and advance within the company. Come work for a great community and family-oriented company who is continually growing. Competitive pay rates! Great benefits for full-time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. Employee Discount! Flexible Schedules to meet your needs. Nights, weekends and Holidays required. Duties: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Assist customers with purchases as well as several additional services. Includes light office work and recording, counting, and maintaining register drawers. #hc212565
    $25k-31k yearly est. 2d ago
  • Customer Service Rep(01881) - 801 S 42nd St.

    Domino's Franchise

    Service advisor job in Grand Forks, ND

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer-focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENEFITS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 14d ago
  • Customer Service Representative - Grand Forks, ND

    Kedia Corporation

    Service advisor job in Grand Forks, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 60d+ ago
  • Assistant Manager Patient Care Services - Emergency Department

    McLaren Health Care 4.7company rating

    Service advisor job in Michigan City, ND

    Assists Manager of Patient Care Services with 24-hour accountability for the management of multiple patient care units/functions. In this capacity, will accomplish the mission and vision of McLaren Greater Lansing through effective utilization of all resources, constantly striving to increase quality patient care and maintain a high degree of patient satisfaction. Essential Functions and Responsibilities: * Assists with ensuring a process is in place for the establishment of standards of performance, quality improvement and care delivery model for their areas of responsibility. Monitors the process to ensure it is working. * Assists coordinator/contact nurse/staff with problems related to the functioning of the department, both interdepartmental and intradepartmental. Involves staff in this process. Ensures process moves to desirable outcome. Delegates to coordinator/contact nurse/staff as appropriate. * Assists manager in all aspects of personnel management of department employees. Demonstrates collaborative interpersonal and communication skills. Facilitates high performance from staff. * Assists with determining and coordinating departmental needs and operations regarding schedules and staffing patterns. Assists manager in establishing and meeting productivity benchmarks. * Instrumental in developing, interpreting, administering and communicating department policies, procedures, protocols and regulations. * Assists with analyzing, planning, forecasting and reporting department activities. * Assist with developing, coordinating, implementing and justifying the department's budget. Displays knowledge and action plan to ensure cost effectiveness. * Maintains and enhances communication channels. * Implements, promotes and reinforces employee performance relating to patient satisfaction. * Participates as requested on service line committees. * Communicates with and mentors staff representatives on committees. Supports and facilitates staff involvement in meeting attendance. Promotes staff development within and outside the department. * Collaborates with physicians and other health care team members. * Assists manager to ensure that all evaluation, competencies are current. Reviews content of evaluations if not completed by manager. * Maintains compliance with all required accreditation standards. * Reviews patient satisfaction feedback on a regular basis and assists manager to develop a plan to address issues and improve overall rating. * Ensures that a quality improvement and education plan are in place for units. * Demonstrates unit ownership through maintenance, cleanliness and lack of clutter of unit. * Investigates and identifies department capital needs, and reports to manager for follow through. * Remains current in new advancements and changes in patient treatments and technologies. * Facilitates and promotes opportunities for the professional development of staff. * Identifies and works towards own professional growth. * Works with manager to identify basic competencies for the patient population of their unit, ensuring the standard of care is met. * Cooperates as a member of the management team. Advocates system goals, programs and image. * Cooperates with other education and service agencies in meeting the health care needs of the community. * Performs other related duties as assigned. Required: * Graduate of an accredited school of nursing. * Three years of professional nursing experience providing broad clinical exposure. Current State of Michigan Registered Nurse license. * BLS certification as Healthcare Provider or equivalent through the Military Training Network (MTN). Preferred: * Bachelor Degree in Nursing. * ACLS certification. * Supervisory experience. Additional Information * Schedule: Full-time * Requisition ID: 25005824 * Daily Work Times: 6p-630a * Hours Per Pay Period: 80 * On Call: Yes * Weekends: Yes
    $34k-42k yearly est. 58d ago
  • Customer Service Associate

    Hugo's Family Marketplace 4.1company rating

    Service advisor job in Crookston, MN

    Job Description Hugo's Family Marketplace has immediate opportunities for Part Time Customer Service Associates at our Crookston, MN location. Opportunities to grow and advance within the company. Come work for a great community and family oriented company who is continually growing. Competitive pay rates! Great benefits for full-time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. New Employee Discount! Flexible Schedules to meet your needs. Nights, weekends and Holidays required. Duties: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Assist customers with purchases as well as several additional services. Includes light office work and recording, counting, and maintaining register drawers. #hc150734
    $28k-34k yearly est. 17d ago
  • Customer Service Rep(01979) - 601 N Broadway

    Domino's Franchise

    Service advisor job in Crookston, MN

    Customer Service Representative/Pizza Maker - Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 14d ago
  • Assistant Manager Patient Care Services ACM- Oak 8 W Surg Med

    McLaren Health Care 4.7company rating

    Service advisor job in Michigan City, ND

    Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc. Essential Functions and Responsibilities: * Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager. * Promotes collaboration regarding patient care issues with various staff levels and disciplines. * In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities. * Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures. * Keeps Clinical Manager/Director informed of all concerns, problems, and project progress. * Serves as a resource for staff, promoting critical thinking and evidence-based practice. * Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented. * Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served. * Assures appropriate delegation and supervision of patient care. * Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care. * Encourages contribution toward the plan of care. * Demonstrates organization ability by using time, equipment, and personnel effectively. * Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel. * Maintains optimal nursing practice through planned and continuous professional growth and development. * Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods. * Participates in departmental quality assessment and continuous quality improvement activities as directed. * Performs other related job duties as requested Qualifications: Required: * Associates degree graduate of a Nursing program * Current State of Michigan RN license * One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience * BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date. Preferred: * Bachelors' Degree in Nursing * Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience Knowledge, Skills, and Abilities: * Analytical and problem-solving skills to develop and implement improved methods of care delivery, policies and procedures and educational and clinical programs appropriate to the needs of staff, patient, and community - Required * Evaluate nursing practice outcomes and resolve technical and/or managerial problems - Required * Decision Making: uses independent judgment to exercise authority on behalf of the medical center by keeping the organization's mission, vision, and values at the forefront. Works independently in a self directed, non-confrontational, collaborative manner - Required * Planning/Organization: shows organizational skills through effective planning and delegating. Consistently seeks opportunities to have the department work more efficiently and effectively - Required * Financial Management: manages department budget within specified parameters. Consistently contributes to sound financial practices - Preferred * Demonstrated clinical knowledge, critical thinking skills, decision-making and analytical abilities necessary to coordinate emergency care delivery throughout assigned areas - Required * Demonstrated ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness - Required * Basic Computer skills - Required * Knowledge of occupational health and safety, ergonomics, workers' compensation, and OSHA regulations - Preferred Additional Information * Schedule: Full-time * Requisition ID: 25006471 * Daily Work Times: Variable * Hours Per Pay Period: 72 * On Call: No * Weekends: No
    $34k-42k yearly est. 34d ago

Learn more about service advisor jobs

How much does a service advisor earn in Grand Forks, ND?

The average service advisor in Grand Forks, ND earns between $25,000 and $68,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Grand Forks, ND

$41,000

What are the biggest employers of Service Advisors in Grand Forks, ND?

The biggest employers of Service Advisors in Grand Forks, ND are:
  1. Walmart
  2. Rydell Cars
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