The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$32k-38k yearly est. 5d ago
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Store Supervisor - Food Service Team Member
Pizza Hut-Grand Forks 4.1
Service advisor job in Minto, ND
Pizza Hut - Grand Forks is looking for a full time or part time Store Supervisor for our location in Grand Forks, ND. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Pizza Hut - Grand Forks. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
$22k-26k yearly est. 22h ago
Inside Sales/ Service Advisor
Northwest Tire
Service advisor job in Grand Forks, ND
INSIDE SALES/ FRONT COUNTER SALES
Applicant will be responsible for customer sales and service. Good people and basic computer skills are essential. Candidate will be reliable, self-motivated, willing to learn the products we sell, and able to follow instructions. We hire smart, talented individuals interested in advancement. Sales experience is preferred but we are willing to train the right candidate.
Competitive Pay and Benefit Package:
Health, Dental, & Vision insurance
Earn PTO (Paid Time Off) starts immediate and can be used after 90 days.
Most jobs are rotating Saturdays, No Sundays. Hours of operation may vary but are generally 7:30am - 5:30pm.
Overtime available when needed. Room for advancement.
Qualifications
Job Qualifications
Strong communication and interpersonal skills.
Ability to develop rapport with customers
Strong presentation abilities.
Sales and or customer service experience. Willingness to learn the features and benefits of our product so they can inform our customers of the best choices of tires to purchase.
Must be a team player.
Must be at least 18 years of age.
$32k-54k yearly est. 15d ago
Service (Maintenance) Specialist
Centerspace
Service advisor job in Grand Forks, ND
Cardinal Point Apartments in Grand Forks, North Dakota What's in it for you? The base salary for this position is expected to start at $21.00- $25.00/hour, with the actual base salary amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location, with consideration given to internal equity.
This position is also eligible for:
* Quarterly Lease Renewal Bonus
* Competitive PTO
* Generous time off - 10 paid holidays, plus diversity day and your birthday
* Paid Caregiver and Paid Parental Leave
* 20% Rent, Parking, and Storage Discount for Centerspace rents
* 32 Paid Hours of Volunteer Time Off
* Medical/Dental/Vision Benefits - 1st of Month Following Start Date
* Centerspace Stock Purchase Plan
* 401(k) match up to 5% per paycheck
* Tuition Reimbursement & Scholarship Program
About Centerspace: Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in six states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Maintenance Specialistnician
A Day in the Life:
In our Maintenance Specialist role, you will work with the Service team to help prepare new apartment homes for our residents. You will be assisting in routine repairs of building systems and completing service requests. You play a supporting role in the upkeep of the property's buildings and grounds, while providing excellent customer service to our residents.
Key Role Responsibilities:
* Perform general maintenance such as plumbing, electrical, HVAC repairs, carpentry, appliance repairs, painting/drywall, etc.
* Maintain efficient operation and upkeep of the property buildings and grounds
* Perform routine maintenance on vacant units prior to new resident occupancy
* Respond to resident service requests; enter and track requests using a work order system
* Keep all amenity areas in clean and operable condition. Seasonally, assist with snow removal and groundskeeping.
Requirements Include:
* Must be available for on-call work (possible evening, weekend, and overnight calls) via a rotating schedule.
* Valid driver's license.
* Willingness to learn and complete plumbing, electrical, carpentry, dry-wall and painting tasks. Prior knowledge in these areas is helpful, but not required.
We can't create Better Every Days without YOU! Apply now!
$21-25 hourly 26d ago
Relief CSR Route Driver
Vestis 4.0
Service advisor job in Grand Forks, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Schedule: Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age
Must possess a valid driver's license
Must be able to obtain DOT medical certification.
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
No preventable fatal accident while operating a CMV in a lifetime
No suspension of driving privileges for moving violations in the past 3 years
*Pre-employment DOT physical and federal drug screen are required.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Location: 5030 Gateway Drive Grand Forks, ND 58203
$24 hourly 11d ago
Relief CSR Route Driver
Vestis Services
Service advisor job in Grand Forks, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
**Overview** :
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
**Schedule** : Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission
**Responsibilities/Essential Functions:**
+ Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
+ Verify daily preventative maintenance of vehicle and maintain proper operator documentation
+ Manage daily route independently to ensure accurate and timely delivery of product
+ Loads/unloads product per company policies, procedures, and guidelines
+ Review invoices daily for complete and accurate information and make corrections as needed
+ Meet sales goals and promotes overall route growth to enhance profitability
+ Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
+ Assists the sales organization with the procurement of additional new business
+ Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
+ Monitor customer feedback and handle customer issues in a prompt and courteous manner
+ Take responsibility for your personal safety and watch out for the safety of others.
+ Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
+ Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
**Knowledge/Skills/Abilities:**
+ Must be a minimum of 21 years of age
+ Must possess a valid driver's license
+ Must be able to obtain DOT medical certification.
+ Previous experience as a driver preferred
+ Demonstrates interpersonal and communication skills, both written and verbal
+ Must have the ability to work independently with limited supervision
+ No preventable fatal accident while operating a CMV in a lifetime
+ No suspension of driving privileges for moving violations in the past 3 years
+ *Pre-employment DOT physical and federal drug screen are required.
**Working Environment/Safety Requirements/Physical Requirements:**
+ Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
+ Fast-paced environment sometimes requiring irregular and long hours.
+ Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
+ Must be able to occasionally lift and maneuver 50+ lbs.
+ This position requires bending, squatting, climbing, and reaching.
**Education:** High school degree or equivalent
**Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
**Location:** 5030 Gateway Drive Grand Forks, ND 58203
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
**Preferred**
+ DOT Medical Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$24 hourly 12d ago
Customer Service Counter
Hugo's Family Marketplace 4.1
Service advisor job in Thief River Falls, MN
Hugo's Family Marketplace has immediate opportunities for Part Time Customer Service Associate at our Thief River Falls location.
Day shift and every other weekend.
Flexible Scheduling
Great benefits for full time employees, including Health, Vision and Dental Benefits, 401K, Paid Time Off and Holiday Pay. Employee Discount!
Opportunities to grow and advance within the company.
Come work for a great community and family oriented company who is continually growing.
Duties Include:
Responsible for running days end reports.
Reconcile cashier tills as well as reconciling safe daily.
Responsible for handling customer instances.
Responsible for answering phones and demonstrating great customer rapport.
$31k-36k yearly est. 60d ago
Customer Service Representative- Mornings Shifts
Planet Fitness-PF Baseline Fitness
Service advisor job in Grand Forks, ND
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$29k-37k yearly est. 19d ago
Customer Service Representative - Grand Forks, ND
Kedia Corporation
Service advisor job in Grand Forks, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 17h ago
Customer Service Rep(01881) - 801 S 42nd St.
Domino's Franchise
Service advisor job in Grand Forks, ND
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer-focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENEFITS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 14d ago
Customer Service Representative
Peripheral Energy 4.3
Service advisor job in Grand Forks, ND
Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995
Job Description
Job Summary
We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Responsibilities
Listen, document, and help resolve conflicts with customers
Answer questions or handle complaints from customers
Field phone calls, emails, and chat requests
Provide information to customers about order status and product queries
Process customer orders/changes/returns according to established department policies and procedures
Work closely with the credit department to resolve disputed credit items
Qualifications
Requirements and Qualifications
High school diploma or equivalent
Customer service experience a plus
Experience with corporate phone systems or switchboard preferred
Flexible schedule
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-36k yearly est. 17h ago
Service Advisor
Rydell Cars 3.6
Service advisor job in Grand Forks, ND
Rydell Auto Center is seeking a ServiceAdvisor to join our growing team!
As a ServiceAdvisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Schedule/Pay
Schedule could be 7am-5pm or 8am-6pm Monday-Friday and Saturdays based on department rotation.
Pay range of $18-$20 based on experience
Benefits
Above average health, vision, and dental insurance with family and child coverage
Short- and long-term disability insurance and life insurance at group rates
After 1 year, a 401(k) with company matching dollars up to 4%
Paid time off
We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Distribute work between technicians efficiently
Requirements
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
$18-20 hourly Auto-Apply 19d ago
Customer Service Representative
Grove Mechanical
Service advisor job in Crookston, MN
Are you looking for an exciting opportunity to join a dynamic team and make a positive impact? Look no further! Grove Mechanical is currently seeking a dedicated and enthusiastic Customer Service Representative to join our on-site team in Crookston, MN.
You will work Monday-Friday, 8am-5pm. You will make a salary of $37,000 - $45,760 per year.
But that's not all we offer! You can also enjoy these excellent benefits and perks:
Paid vacation and paid holidays
Paid training
Retirement plan with a match
Health insurance
The chance to level up your skills
And more!
Join us!
WANT TO KNOW MORE ABOUT US?
At Grove Mechanical, we're not just fixing HVAC; we're crafting comfort with a mission to redefine industry standards. Our values revolve around excellence, collaboration, and a commitment to learning. Join a team that thrives on the synergy of expertise and innovation. We value our employees, and our team atmosphere is the heartbeat of our success.
DOES THIS SOUND LIKE YOU?
You will play a crucial role in ensuring the smooth operation of our business. You will be responsible for answering incoming phone calls, addressing customer inquiries and concerns, and providing exceptional service every step of the way. Additionally, you will be in charge of scheduling appointments and dispatching our skilled technicians to meet our customers' needs promptly and efficiently. Your commitment to ensuring customer satisfaction will be at the forefront of your responsibilities, as you strive to exceed their expectations and build lasting relationships.
Positive attitude
Organizational skills
Ability to multi-task
Good communicator
READY TO APPLY?
If you believe that this position matches your requirements, applying for it is a breeze. The whole application process can be completed in under 3 minutes. Best of luck!
Must be able to pass a background check. Any job offer will be based on the results of background testing.
$37k-45.8k yearly 3d ago
Customer Service Rep
Carsonvalleyhealth
Service advisor job in Thief River Falls, MN
Offering $15 to $20 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 2d ago
Customer Service Rep
TCH Group, LLC 2.9
Service advisor job in Thief River Falls, MN
Offering $15 to $20 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$15-20 hourly 2d ago
Assistant Manager Patient Care Services ACM- ICU
McLaren Health Care 4.7
Service advisor job in Michigan City, ND
Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc.
Essential Functions and Responsibilities:
* Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager.
* Promotes collaboration regarding patient care issues with various staff levels and disciplines.
* In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
* Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures.
* Keeps Clinical Manager/Director informed of all concerns, problems, and project progress.
* Serves as a resource for staff, promoting critical thinking and evidence-based practice.
* Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented.
* Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served.
* Assures appropriate delegation and supervision of patient care.
* Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care.
* Encourages contribution toward the plan of care.
* Demonstrates organization ability by using time, equipment, and personnel effectively.
* Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel.
* Maintains optimal nursing practice through planned and continuous professional growth and development.
* Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods.
* Participates in departmental quality assessment and continuous quality improvement activities as directed.
* Performs other related job duties as requested
#LI-KH1
Qualifications:
Required:
* Associates degree graduate of a Nursing program
* Current State of Michigan RN license
* One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience
* BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date.
Preferred:
* Bachelors' Degree in Nursing
* Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience
Knowledge, Skills, and Abilities:
* Analytical and problem-solving skills to develop and implement improved methods of care delivery, policies and procedures and educational and clinical programs appropriate to the needs of staff, patient, and community - Required
* Evaluate nursing practice outcomes and resolve technical and/or managerial problems - Required
* Decision Making: uses independent judgment to exercise authority on behalf of the medical center by keeping the organization's mission, vision, and values at the forefront. Works independently in a self directed, non-confrontational, collaborative manner - Required
* Planning/Organization: shows organizational skills through effective planning and delegating. Consistently seeks opportunities to have the department work more efficiently and effectively - Required
* Financial Management: manages department budget within specified parameters. Consistently contributes to sound financial practices - Preferred
* Demonstrated clinical knowledge, critical thinking skills, decision-making and analytical abilities necessary to coordinate emergency care delivery throughout assigned areas - Required
* Demonstrated ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness - Required
* Basic Computer skills - Required
* Knowledge of occupational health and safety, ergonomics, workers' compensation, and OSHA regulations - Preferred
Additional Information
* Schedule: Full-time
* Requisition ID: 25006468
* Daily Work Times: 11:00pm- 7:30am
* Hours Per Pay Period: 80
* On Call: Yes
* Weekends: Yes
$34k-42k yearly est. 60d+ ago
Customer Service Representative Nights and Weekend
Planet Fitness-PF Baseline Fitness
Service advisor job in Grand Forks, ND
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$29k-37k yearly est. 29d ago
Customer Service Rep(01851) - 2705 S Washington St
Domino's Franchise
Service advisor job in Grand Forks, ND
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 12d ago
Customer Service Representative - Grand Forks, ND
Kedia Corporation
Service advisor job in Grand Forks, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 60d+ ago
Customer Service Rep(01981) - 209 Brooks Ave N
Domino's Franchise
Service advisor job in Thief River Falls, MN
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a service advisor earn in Grand Forks, ND?
The average service advisor in Grand Forks, ND earns between $25,000 and $68,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Grand Forks, ND
$41,000
What are the biggest employers of Service Advisors in Grand Forks, ND?
The biggest employers of Service Advisors in Grand Forks, ND are: