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Service advisor jobs in Greeley, CO

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  • Commercial Services Specialist

    LHH 4.3company rating

    Service advisor job in Boulder, CO

    LHH is looking for an energetic team member to support the commercial services department of a rapidly growing solar manufacturing company at their local office in Boulder, CO. This position will sit on the Commercial Services team, where you will be responsible for reviewing, summarizing, and responding to requests for information and pricing daily. The role will require daily customer engagement, as well as coordination between engineering, project management, logistics, outside sales, and operations teams. The ideal candidate will be proactive, a strong communicator, have strong attention to detail, and be passionate about providing outstanding customer support to a variety of clients. Prior experience in project sales development, commercial bidding, or solar experience, will all be a plus. If you are looking for an exciting opportunity to challenge yourself as you support a remarkable team and company, apply today! Location: HYBRID role in Boulder. Onsite 2-3 days per week after training. Work Type: Contract-to-hire Compensation: $25-$31/hr, depending on relevant experience Responsibilities: Responsible for reviewing RFI/RFPs and responding to clients Connecting with clients (via phone and email) as needed to ensure accuracy and proper understanding of requests Communicating summarized RFI/RFP information to various departments for review and providing a complete response package to clients Entering and updating project information in the CRM Providing design and installation assistance by generating detailed layouts and pricing proposals Reviewing submitted project requests - analyzing them and providing feedback Leading conference calls with installers, clients, outside sales, and other departments as needed Assisting in developing and improving sales and operational processes Communicating product feedback to support continuous improvement goals Qualifications: Associate or Bachelor's degree, preferred At least five years of experience in a customer-facing environment Demonstrable experience with organizing information and meeting deadlines Strong MS Office skills, and Salesforce experience Strong professional written and verbal communication skills Extremely well organized with strong attention to detail Ability to problem-solve and resolve customer issues with proactive communication Curiosity to understand customer needs A strong team player with a desire to win and grow business Solar sales, design experience, or commercial bidding experience, all a plus Benefit offerings during contract period include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $25-31 hourly 4d ago
  • Customer Service Representative

    Octagon Consulting, LLC

    Service advisor job in Broomfield, CO

    About the Role Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customer support in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information. Schedule Regular Shift: Mon-Thu: 11:00 AM - 8:00 PM Fri: 9:00 AM - 6:00 PM Rotating Saturday once every 4 weeks Training Schedule (First 2 Weeks): Mon-Fri: 8:00 AM - 5:00 PM What We're Looking For An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm. Key Qualifications Basic computer skills and ability to move between multiple systems Strong listening and clear communication abilities Ability to compute basic math calculations Capable of handling escalated or difficult calls professionally Resourceful, competitive, and goal-driven mindset Strong work ethic, punctuality, and consistent attendance Ability to stay organized while processing payments and documenting interactions Stress tolerance and ability to maintain a professional demeanor Ability to multitask effectively in a structured environment Team-oriented and dependable
    $29k-37k yearly est. 1d ago
  • Customer Support Specialist

    Us Solar

    Service advisor job in Denver, CO

    Customer Support & Onboarding Specialist (Spanish Preferred) US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide. US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success. US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred. Key Responsibilities Customer Support & Retention Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls Provide collections support to help customers pay their bills and ensure program understanding Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed Apply retention tools within guardrails to exceed customer expectations Enrollment Validation & Onboarding Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines Maintain accurate records and customer notes in our systems Spanish Support & Compliance Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement Tools, Quality, and Collaboration Use Intercom to manage workload efficiently; contribute to saved replies and help center articles Partner with the Customer Experience Lead/Manager on automation and workflow improvements Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes Core Proficiencies Thrive in environments that are growing and changing and bring order to complex customer questions Energized by helping thousands of customers adopt clean energy and see tangible savings Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly A problem solver at heart who works across teams, documents clearly, and follows through Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods Qualifications 2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus) Strong phone presence and clear, concise writing Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus Ability to work Mountain Time hours with occasional late day coverage blocks Bilingual English/Spanish strongly preferred Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
    $33k-45k yearly est. 2d ago
  • Customer Support Specialist

    Viecure

    Service advisor job in Denver, CO

    Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians. We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations. This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels. Responsibilities Essential job functions include, but are not limited to: Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management). Investigate and troubleshoot more complex product issues, escalating critical matters appropriately. Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform. Educate customers on system functionality and guide them toward effective use and self-service resources. Provide follow-up with customers to ensure full resolution and satisfaction. Create and update customer-facing knowledge base articles and internal troubleshooting documentation. Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution. Act as a subject matter resource for junior support team members when needed. Contribute feedback on support processes and tools to enable continuous improvement. Maintain up-to-date product knowledge and participate in training to deepen expertise. Education / Qualification Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred. Experience 3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry. Demonstrated ability to manage complex customer cases from intake through resolution. Experience using support platforms such as Zendesk. Exposure to healthcare workflows and/or EMR/EHR software highly desirable. Technical Competencies Strong troubleshooting and problem-solving capabilities. Familiarity with ticketing and case management systems (Zendesk preferred). Ability to document and report software bugs clearly, including steps to reproduce. Understanding of software applications in a healthcare or clinical environment. Behavioral Competencies Strong organizational and time management skills. Excellent written and verbal communication, with a customer-centric approach. Logical, methodical thinker with disciplined attention to detail. Able to work independently and collaboratively within a team. Adaptable and resilient in a fast-paced, evolving environment. Some off-hours work may be required for deployments and emergency support. We are headquartered in Denver, Colorado, and this role will be based onsite in Denver. If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!
    $33k-45k yearly est. 1d ago
  • Service Dispatcher

    Murphy Company 4.6company rating

    Service advisor job in Thornton, CO

    Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors
    $33k-40k yearly est. 16h ago
  • Guest Services Specialist

    Staffing Now 4.2company rating

    Service advisor job in Denver, CO

    Staffing Now, a division of SNI Companies , is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services. Job Description: Responsible for guest intake duties and documentation of daily reports Answer and directing incoming calls Ensures common areas are stocked and neatly organized Updates and completes daily reports regarding guests Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other) Requirements: Associates Degree in a related area or the equivalent 2+ years of direct human service experience (paid or volunteer) Customer/Client facing experience
    $26k-31k yearly est. 4d ago
  • Industrial Automation Solutions & Services Specialist

    Rexel 3.9company rating

    Service advisor job in Denver, CO

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for an Industrial Automation Solutions & Services Specialist to join our Rexel USA team in Denver, CO! Industrial Automation Solutions & Services Specialist or Senior level: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. Summary: The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services. What You'll Do: * Meet or exceed sales goals of assigned technology offer * Develop sales strategies, promotions, programs, and plans for sales growth * Develop annual performance goals, objectives, and sales action plans * Prepare periodic sales funnel, weekly sales reports, etc. * Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities * Establish relationships with sales and customers to better understand sales potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate product to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems * Actively participate in appropriate industry groups * Mentor, train, and coach other Automation specialists. May act as a Team Lead * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 5+ years of equivalent experience * Electrical distribution industry or related experience required * Valid Driver's License * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred Knowledge, Skills and Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility * Ability to mentor, train, and coach peers Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally - up to 20% * Up to 25 pounds - None * Up to 50 pounds - None Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - None * Travels to offsite locations - Frequently - 21% to 50% Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law." For the state of Colorado only, the pay is $77,246.37 to $115,869.56, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Product Specialist Plan This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $38k-46k yearly est. 11d ago
  • Service Advisor - Denver, CO

    Rivian 4.1company rating

    Service advisor job in Denver, CO

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. This role requires a deeply empathetic, organized, and brand-focused individual who thrives on creating positive interactions and seamless processes. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating flawlessly with the service production team. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise, from entry-level to senior advisor. Responsibilities Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Pay Disclosure Salary Range/Hourly Rate for Colorado Based Applicants: 19.99-28.56 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
    $80k-102k yearly est. Auto-Apply 4d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in Aurora, CO

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 80112
    $40k-150k yearly 24d ago
  • Hyundai Service Advisor

    Schomp 4.4company rating

    Service advisor job in Aurora, CO

    Employment Type: Full Time Commissions Pay Range: $65,000 - $95,000 per year The application window is expected to close on October 31, 2025 Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job - if you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you! Our organization is a place with limitless advancement opportunities...if you're looking for a career, not just a job, we hope you will consider Schomp Automotive. Responsibilities: Initiate automotive services and repairs by ascertaining performance problems and services requested. Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required. Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation. Requirements: Automotive dealership Service Advisor experience required Must possess and maintain a valid driver's license. Must possess and maintain an acceptable Motor Vehicle Record (MVR). Why Schomp: Full suite of insurances - medical, dental, life, Pet insurance, you read that right, insurance for your furry or not so furry friends 401(k) with company match Paid Time off - Vacation, sick and benefit days Short term and long term disability Accident insurance On site Gym/ Gym reimbursement Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice Culture that values and recognizes Committed to your career, leadership and development training With all of the organizational growth, we offer a wealth of career opportunities The best part of automotive: Employees are eligible for discounts on vehicles, parts and service Schomp Automotive Group is an Equal Opportunity Employer The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to ***************** or contact ************.
    $65k-95k yearly Auto-Apply 60d+ ago
  • Juvenile Services Professional Hourly/On-Call

    Boulder County, Co 4.0company rating

    Service advisor job in Boulder, CO

    Boulder County Community Services Department is seeking to hire 2 (two) Juvenile Services Professionals Hourly/On-Call.The Boulder Juvenile Assessment Center (JAC), a 24/7 facility, is the County's short-term detention and assessment center housing male and female detainees under the age of 18. This is a great opportunity to work directly with at-risk youth and to learn about the Juvenile Justice System in Boulder County including community partners such as law enforcement, probation department, social services, etc. and the juvenile court. The JAC embraces a strength-based and harm reduction practice to juvenile detention. The ideal candidate will enjoy working in a progressive detention setting and have experience or studies in corrections, social work, residential treatment, child advocacy, education, or working with underserved populations. The ideal candidate is also someone who can work in a team-oriented, fast paced, and trauma-informed environment. These arehourly, non-benefitedpositions that will work 8-32 hoursper week in a varied/flexible schedule. As these are hourly positions, no set hours are guaranteed to applicants. Weekly minimum time commitment of one 8-hour shift with maximum time commitment up to five shifts a week depending on the needs of the facility and the availability of the applicant. These positions are intended to offer shift coverage and support for full-time employees. Applicants must be available and willing to work evenings, overnights, weekends and holidays.These positions will work out of1777 6th Street,Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are non-exempt(eligible for overtime). Boulder County requires its employees to reside in the state of Colorado as of the first day of work. Hiring Salary Range: $25 - $28Hourly Tentative Hiring Timeline: * Phone Screening: Week of December 15th * First Round Interviews: December 17th * Reference Check: Week of December 15th Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information. Examples of Duties * Provide a safe and secure facility * Attend court and act as representative of facility * Complete detailed individual and family assessments and submit detailed reports to the court * Conduct court appointed bond commissioner functions * Conduct intakes * Provide verbal and physical crisis intervention/de-escalation * Conduct secure transports * Oversee and provide structure programming for youth in custody * Conduct perimeter/security checks * Administer medications * Assist in maintaining interagency/community relationships * Performs related work, as required * May be reassigned during emergency situations Required Qualifications PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications andwill not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team. EDUCATION & EXPERIENCE: Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of: A high school diploma or equivalentand 1 (one) year of experience, either paid or volunteered, working directly with youth or an underserved population OR 1 (one) year of college coursework pursuant to a degree in psychology, sociology, social work, human services, law, criminology or a closely related field DRIVER'S LICENSE: * Applicants must have a valid driver's license and a clean driving record * For more information regarding a clean driving record, please clickhere. BACKGROUND CHECK& FINGERPRINTING: * A job offer is contingent on passing a background investigation with fingerprinting; a CBI/FBI background check, and a Child Welfare/Trails check of the Child Abuse Registry SPECIAL REQUIREMENTS: * Applicants must be able to obtain Crisis Prevention and CPR/First Aid certifications within one year of hire and annually thereafter. *Training will be provided and paid for by the County Supplemental Information PREFERRED QUALIFICATIONS: * Bilingual in English and Spanish * Additional compensation will be provided based on the use of bilingual skills. * One year of experience, either paid or volunteered, working directly with youth * Twoyears of college coursework in psychology, sociology, social work, human services, law, criminology or a closely related field KNOWLEDGE, SKILLS, & ABILITIES: * Action-Oriented: Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of having to act with a minimum of planning * Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting * Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others maybe not as fortunate; demonstrates real empathy with the joys and pains of others * Cross Cultural Sensitivity: Understands and can empathize with differences in people and cultures; is not judgmental about differences; respects differences; respects different value sets; handles and is comfortable with diversity * Communication: Is able to communicate clearly and succinctly in a variety of settings and styles; can get messages across and have the desire effect * Positive Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent their own interest and yet be fair to other groups; can solve problems with peers with minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employeeson the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
    $25-28 hourly 4d ago
  • HVAC Service Dispatcher

    Opportunity Interactive

    Service advisor job in Fort Collins, CO

    Service Dispatcher - Fort Collins, CO Pay: $25/hr - $32/hr DOE + Great Benefits Are you highly organized, quick-thinking, and great at keeping operations running smoothly? We're looking for a motivated Service Dispatcher to join our team in Fort Collins, CO. In this role, you'll be the key connection between our customers and our field technicians-coordinating schedules, solving problems, and ensuring every service call is handled with professionalism and care. This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to grow with a supportive, reputable company. What You'll Do * Manage incoming service requests and customer inquiries * Schedule and dispatch technicians efficiently across the service area * Track technician availability, job status, and service timelines * Maintain clear communication with customers, field teams, and management * Resolve scheduling issues or service concerns with professionalism * Ensure accurate documentation of service calls and daily activity What You Bring * High school diploma or equivalent (additional training is a plus) * Previous dispatching or customer service experience preferred * Strong communication and relationship-building skills * Excellent multitasking and time-management abilities * Ability to stay calm, organized, and solution-focused under pressure * Basic computer proficiency What We Offer * Competitive hourly pay: $25 - $32/hr depending on experience * Medical insurance, life insurance, and short-term disability * Paid vacation, paid sick time, and paid holidays * Opportunities for long-term growth and career advancement * A supportive team environment where your contributions truly matter If you're a detail-oriented professional who enjoys helping customers and supporting field teams to deliver outstanding service, we'd love to hear from you. Apply today with your resume, and take the next step in your career!
    $25-32 hourly 22d ago
  • Service Dispatcher

    Horsetooth Heating and Air

    Service advisor job in Fort Collins, CO

    Job Description Why Work With Us At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team: Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated. Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily. Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement. Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways. Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans. Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry. To learn more about us, visit: *************************************************** Benefits We Offer: Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage. Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs. Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future. Flexible Spending & Savings: HSA with $600 annual employer contribution. Peace of Mind: Company-paid short-term disability for unexpected life events. Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost. Professional Growth & Support: Paid training and company-provided uniforms. Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs Position Summary: We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same. Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion) Required Qualifications: 2+ years of experience in dispatching, scheduling or service coordination Prior experience in HVAC, home services, or trades is preferred High school diploma or equivalent High attention to detail with the ability to stay calm under pressure Sales coordination experience is a plus Proficiency in MS Office, Google Workspace, and ability to learn software programs A team player who works well with technicians, sales staff, and customers alike Join our team and become part of a company that truly cares about its employees and customers. Apply today!
    $25-32 hourly 23d ago
  • Customer Service Advisor

    Bet365

    Service advisor job in Denver, CO

    Are you looking to join a team committed to you? We are seeking dedicated customer service champions excited to be part of one of the world's leading online gambling companies for our upcoming training class starting December 22nd! Highlighted by the best-in-class, 9-week training program to prepare you for success, we are proud to provide a benefits package that includes Company-paid healthcare for employees, annual bonus, a 401(k) with Company match, and generous time off (33 days), ensuring you are supported both personally and professionally. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off. Preferred Skills, Qualifications, and Experience Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries. Exceptional communication skills, both written and verbal. Active listener, with the ability to understand customer needs and provide tailored support. Customer-centric with a passion for delivering outstanding service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail to ensure accuracy. Ability to multitask efficiently in a fast-paced environment. Creative problem-solving capabilities to resolve challenges independently. Strong individual and team collaboration skills. Company-sponsored parking available to all employees. Maintain compliance with individual licensing requirements according to regulations. Main Responsibilities Ensuring every customer interaction is positive and memorable. Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication. Resolving customer requests and complaints promptly and courteously. Assisting in support of various internal efforts that improve how customers perceive our platform and services. Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information. Promoting and advocating for responsible gambling practices among customers. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
    $23.1 hourly 5d ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Service advisor job in Longmont, CO

    JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales. Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc.. ) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $29k-36k yearly est. 60d+ ago
  • Experienced Service Writer

    American Motors

    Service advisor job in Commerce City, CO

    Job Title: Commercial Truck Service Writer Company: American Truck Centers Job Type: Full-Time $25 to $30 per hour depending on experience About Us: American Truck Centers in Commerce City, CO is a leading commercial truck dealership known for dependable sales, service, and support. We specialize in helping truckers and fleet owners keep their vehicles running smoothly with fast, honest, and expert service. We're currently seeking a Commercial Truck Service Writer to join our growing team and help deliver top-tier customer support. Job Summary: As a Service Writer, you'll be the first point of contact for service customers. You'll help schedule repairs, write up service orders, and communicate between the customer and our service technicians to make sure jobs are completed accurately and on time. Key Responsibilities: Greet customers and assess their service needs Open repair orders and gather all necessary vehicle and customer information Coordinate with technicians to ensure proper diagnostics and repair timelines Keep customers informed of repair status and estimated completion times Review completed work with customers and close out service tickets Handle warranty claims and coordinate parts needs with the parts department Maintain clear and accurate service records Qualifications: Prior experience as a service writer or service advisor in the commercial truck, diesel, or heavy-duty equipment industry preferred Basic knowledge of diesel truck systems and common repairs Excellent communication and customer service skills Strong organizational skills and attention to detail Comfortable using service software and computer systems Valid driver's license What We Offer: Competitive pay based on experience Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A supportive team environment with room for growth Location: American Truck Centers 6875 E 54th Pl, Commerce City, CO 80022
    $25-30 hourly Auto-Apply 60d+ ago
  • Customer Service - Order Fulfillment

    Current H/B Openings

    Service advisor job in Aurora, CO

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Customer Service Representative Respond promptly and professionally to customer emails and phone calls regarding orders. Process customer orders accurately and maintain electronic documentation and files. Address and resolve customer issues, including product inquiries, shipment questions, and order discrepancies. Assist customers with tracing or locating missing shipments. Demonstrate professionalism and maintain a high level of customer service. Uphold company values and contributes to a positive, team-oriented environment. Complete required administrative tasks, including preparing reports and written correspondence. Perform all system-related transactions and ensure all related paperwork is complete and accurate. Preferred Qualifications Two or more years of experience as a Customer Service Representative. Strong attention to detail, problem-solving ability, and basic math skills. Excellent written and verbal communication skills across all levels of an organization. Experience working directly with customers in a service-focused environment. Strong computer proficiency, especially with ERP systems and Microsoft Office products. Proven ability to work effectively as part of a team. Experience working with 3PL partners and trucking/shipping providers. WORK ENVIRONMENT The work environment is split between an office and warehouse setting, with some outdoor exposure during the workday. While performing the duties of this job, the employee is required to frequently move around the warehouse and may be exposed to various temperatures during the day. The noise level in this work environment may range from moderate to loud. This position works in proximity to operating equipment such as forklifts, trucks and lifts and may require the use of box cutters, scanners, hand carts, computer systems. ABOUT MOZAIK: Mozaik provides innovative, high-quality surface solutions to customers across the region. Our values focus on exceptional service, accuracy, teamwork, and continuous improvement. We offer competitive compensation, benefits, and opportunities for growth.
    $29k-36k yearly est. 11d ago
  • Service Dispatcher

    Eaton Sales & Service 2.6company rating

    Service advisor job in Denver, CO

    Eaton Sales and Service is currently seeking a Service Dispatcher based in our Denver, CO location. Does this sound like you: Do you have a solid work ethic? Are you comfortable using a computer? Does working for a 103-year-old, financially stable company on the cutting edge of new technology appeal to you? Highly organized and able to multitask? Excellent communication skills? Job responsibilities: Present yourself professionally as a representative of Eaton. Scheduling and dispatching of service technicians across multiple states. Communicating with management to resolve issues and satisfy requests for service. Creating work orders. Organize and prioritize calls according to urgency. Higher starting pay with the following: Two to three years of experience dispatching in a fast-paced environment while multitasking several schedules and priorities. What Eaton provides you: Paid time off 401(k) matching Dental insurance Health insurance Health savings account Vision insurance Pay: Starting at $60k per year Job type: Full Time Schedule: Monday through Friday
    $60k yearly 60d+ ago
  • Automotive Dealership Service Employee

    Celebration Chevrolet

    Service advisor job in Aurora, CO

    Job DescriptionSalary: Hourly and or commission. My name is Brandon; I am the Fixed Operations Director at Celebration Chevrolet. I started spinning wrenches when I was very young and I knew I wanted to be a great mechanic now referred to as a technician. Fortunately, I started to work for Ed Bozarth in the Las Vegas market in 2012. I worked for a great service manager and when he decided to slow down and retire, I was chosen for the position. When Ed retired and sold the Las Vegas dealership I wanted to stay loyal to an organization that believed I had what it took to do more and grow everyday so I moved to Colorado. I made learner mistakes. I started paying above rate for technicians and raised the door rate too high. I am going to keep the high pay but reduce the door rate by 20%. After all, isnt the most important thing to a technician the number of hours available to flag? Can you believe how much vehicles have changed!? Interesting fact, Chevrolet is the high line manufacturer selling more vehicles over $70,000 than Mercedes and BMW combined. You may ask how, well because the Silverado, Suburban, Tahoe, and lets not forget the award-winning Corvette. Take a look at what we have to offer: 2 stalls per technician that can average 60 hours per week, 3 stalls if 2 techs want to split time. High flat rate hour pay based on A, B, C labor. Interesting fact, techs make more money on B labor because they can turn more hours. So far this year my top 5 techs are averaging between 85k to 120k and averaging 240-300hours a month. Our most senior tech has 53 years working for the company in this building. $10.00 an hour bonus for every hour flagged over 240 a month. We now have openings for: 2 great techs, great hours available at a great rate! Lube Technicians- Must want to move up to Apprentice Technician Service Advisors - Commonly referred to as managers by customers. Big Pay = Lots of hours Parts counterman on Duty at 6:45am for the early risers. High customer satisfaction is very important; in fact, we will give customers your name so they can ask directly for you if they choose. You might as well fix it right the first time and build a customer base. IF YOU ARE WANTING A GREAT FUTURE AND CAREER, call me on my cell phone today at *************!
    $70k yearly 20d ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Service advisor job in Denver, CO

    JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales. Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc.. ) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $29k-36k yearly est. 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Greeley, CO?

The average service advisor in Greeley, CO earns between $26,000 and $71,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Greeley, CO

$43,000

What are the biggest employers of Service Advisors in Greeley, CO?

The biggest employers of Service Advisors in Greeley, CO are:
  1. Ghent
  2. McDonald Automotive
  3. Asbury Automotive Group
  4. Laramie Range Ford
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