Post job

Service advisor jobs in Greenville, NC

- 320 jobs
All
Service Advisor
Automotive Service Advisor
Customer Service Advisor
Customer Service Representative
Customer Service Associate
Customer Service Specialist
Service Specialist
Assistant Service Manager
  • Service Advisor

    Chevrolet of New Bern

    Service advisor job in New Bern, NC

    Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. The candidate must possess above average customer service and communication skills. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Communicates with customers throughout the day Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills. Goal Oriented
    $47k-89k yearly est. 9d ago
  • Customer Service

    Royal Farm 4.5company rating

    Service advisor job in Washington, NC

    ob Title: Customer Service Representative Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available) Responsibilities: Assist customers with inquiries via phone, email, and live chat. Provide product/service information and resolve issues in a timely, professional manner. Handle returns, exchanges, and warranty claims according to company policies. Process orders, track shipments, and update customer records. Escalate unresolved issues to the appropriate department or supervisor. Maintain knowledge of company products, services, and promotions. Qualifications: High school diploma or equivalent (higher education a plus). 1-2 years of customer service experience preferred. Strong communication and problem-solving skills. Ability to remain patient and calm under pressure. Proficiency in Microsoft Office and CRM software (training provided). Perks: Competitive hourly rate/salary with potential for performance-based bonuses. Health, dental, and vision insurance options. Paid time off (PTO) and holidays. Career development opportunities and training programs. Friendly, supportive team environment. Required qualifications: Legally authorized to work in the United States 20 years or older
    $25k-30k yearly est. 11d ago
  • Hyundai Service Advisor

    Pecheles-Audi, VW, Hyundai

    Service advisor job in Greenville, NC

    Pecheles Automotive is Growing in Greenville and Washington! We are seeking an experienced Service Advisor/Assistant Service Manager to assist the Service Manager and work alongside our Service Advisors. We are currently seeking an Assistant Service Manager to join our busy Service Team. The ideal candidate will have prior experience working directly with customers and automotive experience. Our Service Center is open Monday thru Friday until 5:30PM! What We Offer Medical, Dental, & Vision Insurance Teladoc Membership (Free 24/7 access to US physicians) 401K Plan, early enrollment available Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!) Growth opportunities Employee vehicle purchase plans Family owned and operated. Long term job security Discounts on products and services Service Center Closed Saturdays & Sundays Duties and Responsibilities Works with customers and technicians to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customers. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards. Maintains an organized, clean and safe work area. Participates in required training. Records all hours worked accurately in company timekeeping system. Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills, including a commitment to attendance and punctuality. Fantastic communication skills. Professional, well-groomed personal appearance. Manufacturer Training (ability to complete upon hire). Valid Driver's License; Clean driving record. Willing to submit to a pre-employment background check & drug screen.
    $48k-89k yearly est. Auto-Apply 9d ago
  • Service Advisor

    Hills MacHinery Company LLC

    Service advisor job in Greenville, NC

    Hills Machinery Service Advisor/Admin Hills Machinery is seeking a service administrator. The service administrator assists the Service Department with customer service needs, opening and closing of work orders, activities in delivered of new equipment, repair, and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. Essential Functions and Responsibilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned) Handles phone calls, advise customers on limited technical problems, scheduling customer service needs, adding segments to work orders containing job information and specifying job instruction, identifying customer and machine. Assists in the appraisal and quotes of repair work coming into the shop and discusses with service manager the service required, both in parts and labor. Assists in scheduling shop assignments, field service work, and truck requirements for pickup and delivery of equipment. Assists in establishing or adjusting work procedures to meet schedules and deadlines. Assists in opening and closing of work orders to ensure timely closing to meet company goals. Operates various office machines such as, but not limited to calculators, copy equipment, computers, etc. Qualification : The requirements listed below are representative of the knowledge, skill, and/or ability required. Valid Drivers License Customer Service experience Administrative Support experience Education, Skill, and/or Experience Requirements: High school diploma or equivalent with two years mechanical experience as a service technician or a combination of education or experience. PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required. Familiarity with industrial equipment, such as construction or forestry equipment is beneficial. Ability to communicate effectively with teammates. Strong problem-solving skills. Excellent time management skills. Must be able to self-manage/self-motivate. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write diagnosis and work completed on routine reports and correspondence. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Valid driver's license with a good driving record. Quick learner with the ability to think out of the box.
    $48k-89k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Hastings Ford, Inc.

    Service advisor job in Greenville, NC

    Job Description HASTINGS FORD INC . in Greenville, NC is currently accepting Resumes and Applications for a very limited time in search of an EXPERIENCED SERVICE CONSULTANT . We are a very well established and successful organization and have been a proud member of our community for many years! We owe those many years of success to our dedicated employees and loyal customers! We take a very different approach to many aspects of our business, and it all starts with our people. We consider our "Product" to be much more than simply a vehicle, it is the entire customer experience associated with every interaction with our dealership. Our goal is to continue to deliver a consistently high quality customer experience and THAT takes people with great attitudes, strong product knowledge, and above all, a driving desire to do whatever it takes to make sure the Customer Experience is above and beyond their expectations! A qualified applicant's Resume would include: 3+ years of Automotive Service Writer/Advisor/Consultant experience. Ford Experience puts you on the top of our candidate list! Verifiable above average CSI scores. An ability to multi-task in a fast & busy environment. Excellent verbal and written communication skills. Strong Selling and Consulting skills. Great attention to detail. Solid computer skills. A passion to serve the customer to the utmost of your ability. A high level of Professionalism in Everything you do. Results oriented team player !!! We Offer a full benefits package, on-going training and some of the most aggressive pay plans and bonus plans in our area! We perform background checks and Drug screening. This is an Excellent Opportunity to become part of a President's Award Winning Team ! If this sound like you PLEASE send us your Resume on line ! Up to a $2,500 Hiring Bonus for a Well Qualified & Experienced Candidate ! NO PHONE CALLS PLEASE! Job Type: Full-time Pay: $45,000.00 - $85,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Referral program Shift: 10 hour shift Experience: Automotive Service Writing: 3 years (Required) Work Location: In person
    $45k-85k yearly 30d ago
  • Morning Customer Service/Sales Associate

    Greenville 4.6company rating

    Service advisor job in Greenville, NC

    Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development "BRING THE JOY WITH CAKES" This position is for a person who can do MORNINGS (8:15AM - 4:00PM), perfect for anyone looking for part-time work while kids are in school. It will require an occasional Saturday and or Sunday. This is not a seasonal opportunity. A person to help with marketing and retail is a BONUS! You will be perfect if you have a passion for customer service and design. Easy, Fun, and Great Smells! Locally owned and operated Bakery The Nothing Bundt Cakes (NbC) Joy Creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Can be flexible to work various shifts, including early mornings, evenings, Saturdays and minimal holidays as needed. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. Compensation: $10.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $10-13 hourly Auto-Apply 60d+ ago
  • SERVICE ADVISOR

    The Mason Automotive Group

    Service advisor job in Rocky Mount, NC

    NOW HIRING: Chrysler Service Advisor Company: [ROCKY MOUNT CDJR] Job Type: Full-Time | Competitive Pay | Growth Opportunity Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level! About the Role: As a Chrysler Service Advisor, you'll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience. Responsibilities: Greet customers and assess their vehicle service needs. Prepare repair orders and communicate clearly with technicians. Provide accurate estimates and keep customers informed throughout the repair process. Upsell recommended maintenance and services. Ensure all work is completed on time and meets quality standards. Maintain strong CSI (Customer Satisfaction Index) performance. Requirements: Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred). Strong communication and organizational skills. CDJR certification a plus (but not required). Ability to work in a fast-paced environment. Valid driver's license and clean driving record. We Offer: Competitive pay plan (base + commission/bonus) Factory training and certification opportunities Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A positive, team-oriented work environment Ready to Drive Your Career Forward? Apply today and become part of a growing team that values integrity, performance, and customer satisfaction. Send your resume to: [*******************] Contact us at: [**********] ask for Luckie Toler
    $47k-89k yearly est. Auto-Apply 60d+ ago
  • Service Advisor- Rocky Mount Toyota

    Carter Myers Automotive

    Service advisor job in Rocky Mount, NC

    Job DescriptionDescription: The Service Advisor plays a key role in driving customer satisfaction and service department revenue by effectively identifying vehicle service needs and presenting maintenance and repair solutions. This dynamic, customer-facing position combines technical insight with sales acumen, guiding customers through service options and building trust through clear communication and expert recommendations. Ideal for individuals with strong interpersonal and persuasive skills, this role offers significant earning potential and career advancement within CMA's dealership network. About CMA CMA is an ESOP (Employee-Owned) company with a people-first culture. We offer career growth and development, a strong reputation and stability, community involvement, competitive compensation and benefits, and a healthy work-life balance. As an ESOP company, we share ownership with our employees -motivated by a shared purpose and a deeper level of commitment. This shared ownership inspires an uncommon level of care that sets us apart, Owners Just Care More . We Value Diversity CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. What We Offer: Competitive hourly wage and performance incentives. Paid training and certification opportunities. Career advancement pathways within CMA. Health, dental, and vision insurance. Employee Stock Ownership Plan (ESOP) 401(k) with company match. Employee discounts on vehicles, parts, and services. Requirements: Key Responsibilities: Greet customers promptly and professionally upon arrival. Accurately document customer concerns and vehicle symptoms. Provide clear explanations of recommended services and associated costs. Coordinate with technicians to ensure timely completion of express services. Maintain communication with customers throughout the service process. Review and finalize service orders, ensuring accuracy and customer satisfaction. Promote additional services based on vehicle needs and maintenance schedules. Ensure cleanliness and organization of the express service lane. Uphold CMA's standards for customer service and integrity. Qualifications: 1-2 years of experience as an Express Service Advisor or in a similar customer-facing role within automotive service, retail sales, or hospitality, with a track record of meeting performance goals and upselling services. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Basic understanding of automotive systems and maintenance services. Proficiency with dealership management systems (DMS) and scheduling tools. Valid driver's license and clean driving record. Certificates, Licenses, Registrations: Valid Driver's License Drug and Alcohol Policy CMA is a drug and alcohol-free workplace. We are committed to maintaining a safe and healthy environment for all employees Pre-Employment Screening Notice Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening. J oin our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application.
    $47k-89k yearly est. 12d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Greenville, NC

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 22d ago
  • Service Advisor

    New Bern Auto Group

    Service advisor job in New Bern, NC

    Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. The candidate must possess above average customer service and communication skills. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Communicates with customers throughout the day Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills. Goal Oriented
    $47k-89k yearly est. Auto-Apply 60d+ ago
  • Automotive Customer Service Advisor - 2682

    Tupeloms

    Service advisor job in New Bern, NC

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 13h ago
  • Auto Customer Service Reps

    Deacon Jones Ford of Kinston

    Service advisor job in New Bern, NC

    1145 U.S. 258, Kinston, NC 28504 Ford-Certified Service Technician / Mechanic 2 VacanciesGenerous Pay Plan + Great Benefits! Up to $5,000 Sign-on Bonus for Qualified Candidates! $35 - $45 Per Hour! Do you have Ford Tech Experience and would like to continue your Career with a Great Company? If so, please apply online today!Dont Miss This Great Career Opportunity! Walk-in Applicants are Welcome! Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC. We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We need to hire two Ford-Certified Service Technicians/ Mechanics and look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service. We value our employees and invest in their success. Apply Online Today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated. We offer: Generous pay plan! $35 - $45 per hour! Relocation Assistance Available! Up to $5,000 Sign-on bonus for the right candidates Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities Ford-Certified Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards. This includes diesel vehicles. Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications/Requirements Ford-Certified Service Technician: Ford certification and experience is required Ability to read and comprehend instructions and information Must be a team player Valid driver's license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $26k-35k yearly est. 14d ago
  • Automotive Service Advisor, Earn up to 85K! Must Have Experience!

    Classic Chrysler Jeep Dodge Ram-Goldsboro

    Service advisor job in Goldsboro, NC

    Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 15 years, we are proud to have grown from 1 store to 30. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. Classic Chrysler Jeep Dodge Ram of Goldsboro is looking for a Experienced Service Advisor to join our team. If you want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment. Come be part of a team determined to be the best in the Carolinas! Do you want to work for a company where you matter? Where you have a voice? Where you are growing? If this sounds like you, WE WANT TO MEET YOU! WE OFFER: Paid Time Off Successful team approach with input from employees Quarterly and yearly employee appreciation events We offer affordable Health, Dental and Vison plans 401K A great work environment Paid Training COMING SOON! We are expanding our Sales and Service departments! We are doubling in size over the next few months! Get in at the ground level! RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer to the work order Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Communicate updates with each customer a minimum of 2 times daily for drop offs Monitor the progress of each vehicle throughout the day, and updating customers frequently who are waiting Verify that the final invoice reconciles with the work performed on the repair order being as detailed as possible Explain all completed work and charges to customers REQUIREMENTS: Previous experience as a Chrysler Service Advisor or a Dealership Service Consultant is a MUST! Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Good knowledge of automobiles Positive, friendly attitude Must be able work Saturdays Valid driver's license Ability to maintain a positive attitude while working under pressure in a fast-paced environment. Fast learner Good written and verbal communication skills Team player Must have a clean criminal background and pass pre-employment drug screen.
    $36k-55k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor

    Tripp's Tire Pros

    Service advisor job in Ayden, NC

    Job DescriptionBenefits: Friendly Work environment 401(k) matching Competitive salary Employee discounts Paid time off Profit sharing Training & development Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company. Job Summary Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities. Responsibilities Promptly meets and greets customers Determines the nature of customer problems; May make road test or visually inspect the vehicle Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold Obtains customer approval for service before delivering order to service personnel Reviews completed repairs or services performed with customers and collects payment Maintains cleanliness of showroom and re-stocks display as needed Performs daily cash/sales procedures at close of business day Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations Desired Qualifications High School graduate or comparable vocational training Knowledge of computerized sales and marketing software Knowledge of auto/truck tire, lubrication and maintenance issues Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions Preferred Experience: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment. Experience as a vehicle mechanic or lubrication technician We are a family owned and operated bussiness for over 100 years.
    $37k-56k yearly est. 25d ago
  • Service Advisor

    Southern Tire Mart at Pilot LLC 4.1company rating

    Service advisor job in Kenly, NC

    Job DescriptionKey Responsibilities: Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service. Requirements: High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus. Benefits: 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence
    $38k-56k yearly est. 23d ago
  • Auto Customer Service Reps

    Deacon Jones Collision-Goldsboro

    Service advisor job in Goldsboro, NC

    1307 W Grantham St., Goldsboro, NC 27530 Auto Body Shop / Collision Repair Technician$25 - $28 per Hour Flat Rate Depending on Experience $1,500 Sign-on Bonus Do you have any Collision Repair Experience and would like to continue your Career with a Great Company? If so, please apply online today! Walk-in Applicants are Welcome! At our Deacon Jones Collision Centers in Goldsboro owned by Deacon Jones Auto Group, business is booming and we need to hire experienced Body Shop Collision Repair Techniciansto keep up with customer demand.We have lots of work which translates into a lucrative income! If you take pride in restoring vehicles to their pre-collision condition, apply now. We value our employees and invest in their success. Apply online today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: $25 - $28 per hour flat rate depending on experience $1,500 sign-on bonus Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Body Shop Repair Technician: Review and assess vehicle damage, determine repair of parts and new parts needed. Repair body and frame damage on all makes of vehicles Work with your team in scheduling and completing repairs in a timely and cost-efficient manner. Qualifications/Requirements - Body Shop Repair Technician: I-CAR and or ASE Certification is a plus but not required Working knowledge of shop equipment Attention to detail and top problem-solving skills Team oriented, flexible, and focused on maintaining a high level of customer service Valid driver's license Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drugscreening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $25-28 hourly 29d ago
  • Treasury Services Specialist II

    Southern Bank and Trust 4.1company rating

    Service advisor job in Mount Olive, NC

    Treasury Services Specialist II Reports To: Treasury Services Sales Team Leader None FLSA Status: Exempt Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers. Specific Job Functions (Duties/Responsibilities): Solicit and call on prospects and clients for Southern Bank Treasury Services. Analyze client needs and make proposals for new and enhanced treasury services offerings to clients. Recommend products, procedures or services that may streamline the customer's interactions Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight Support Bank business development efforts Make joint calls on large or unusual customers in support of calling officer efforts Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance Maintain current knowledge of all Bank services and products. Proactively manage and service assigned market areas. Meet or exceed assigned sales and service goals For assigned markets, serve as product expert for all treasury services front end systems, products, services Participate in treasury services product training for customers as required Ensure timely and effective escalation and remediation of issues Ensure sound risk decisions commensurate with the business unit risk appetite is applied Perform other duties as assigned JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests Knowledge of applicable lending and depository laws and regulations and related industry policies Ability to work with limited supervision, and seek assistance as needed Personal credibility and the ability to sell Bank products and services Excellent oral and written communications skills; strong sales presentation experience Education/Experience Requirements: Bachelor's degree in business or a related field preferred 2-5 years of treasury services sales and service experience 3-5 years banking or private banking experience required 1-4 years achieving personal business development targets met or exceeded Certified Treasury Professional (CTP) credential preferred Superior analytical skills; ability to analyze new and existing relationships Excellent verbal and written communication skills and excellent presentation skills Ability to effectively manage time and to manage multiple priorities with minimal direct supervision Ability to work as an individual contributor while maintaining partnership with other team members Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
    $33k-65k yearly est. Auto-Apply 5d ago
  • Experienced Assistant Service Manager

    Anderson Automotive Group 4.3company rating

    Service advisor job in Greenville, NC

    Join our team: Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Kia of Greenville location. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver's license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
    $36k-48k yearly est. Auto-Apply 60d+ ago
  • SERVICE ADVISOR

    The Mason Automotive Group

    Service advisor job in Rocky Mount, NC

    Job Description NOW HIRING: Chrysler Service Advisor Company: [ROCKY MOUNT CDJR] Job Type: Full-Time | Competitive Pay | Growth Opportunity Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level! About the Role: As a Chrysler Service Advisor, you'll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience. Responsibilities: Greet customers and assess their vehicle service needs. Prepare repair orders and communicate clearly with technicians. Provide accurate estimates and keep customers informed throughout the repair process. Upsell recommended maintenance and services. Ensure all work is completed on time and meets quality standards. Maintain strong CSI (Customer Satisfaction Index) performance. Requirements: Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred). Strong communication and organizational skills. CDJR certification a plus (but not required). Ability to work in a fast-paced environment. Valid driver's license and clean driving record. We Offer: Competitive pay plan (base + commission/bonus) Factory training and certification opportunities Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A positive, team-oriented work environment Ready to Drive Your Career Forward? Apply today and become part of a growing team that values integrity, performance, and customer satisfaction. Send your resume to: [*******************] Contact us at: [**********] ask for Luckie Toler
    $47k-89k yearly est. Easy Apply 19d ago
  • PT Automotive Customer Service Advisor - 2740

    Tupeloms

    Service advisor job in Goldsboro, NC

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 13h ago

Learn more about service advisor jobs

How much does a service advisor earn in Greenville, NC?

The average service advisor in Greenville, NC earns between $36,000 and $118,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Greenville, NC

$65,000

What are the biggest employers of Service Advisors in Greenville, NC?

The biggest employers of Service Advisors in Greenville, NC are:
  1. Walmart
  2. Local Government Federal Credit Union
  3. Camping World
  4. Freedomroads
  5. Hastings Ford, Inc.
  6. Hills MacHinery Company LLC
  7. Pecheles-Audi, VW, Hyundai
Job type you want
Full Time
Part Time
Internship
Temporary