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Service advisor jobs in Greenville, SC - 686 jobs

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  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Service advisor job in Easley, SC

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $24k-32k yearly est. 2d ago
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  • Customer Success Consultant - 100% Commission | Greenville, SC (CSP-1095)

    Strickland Group LLC 3.7company rating

    Service advisor job in Greenville, SC

    Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You'll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship
    $55k-88k yearly est. 25d ago
  • Service Advisor/ASM

    Hudson Automotive Group 4.1company rating

    Service advisor job in Spartanburg, SC

    $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Spartanburg Honda, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Spartanburg Honda and Hudson Automotive Group? Competitive Compensation Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Required Previous Service/Sales Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $80k-100k yearly 19d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service advisor job in Greenville, SC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $37k-67k yearly est. 41d ago
  • Service Advisor

    Mazda of Greenville 4.9company rating

    Service advisor job in Greenville, SC

    Mills Auto Group is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you! WE OFFER: Health, Dental, Medical 401K Paid Time Off RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level A desire for a long term career with a growing organization Personal and professional integrity About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 30. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
    $55k-77k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Precision Tune Auto Care

    Service advisor job in Greenville, SC

    Full or Part Time Pay: $14-$20 Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $14-20 hourly Auto-Apply 3d ago
  • SERVICE ADVISOR

    Shealys Inc.

    Service advisor job in Duncan, SC

    Job DescriptionDescription: Shealy Truck Centers is in search of someone to join our team as a Service Advisor at our Duncan location. Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us! Service Advisor Benefits: Monday-Friday day position 401k plus employer match Medical benefits Dental and Vision benefits Life insurance Uniforms Paid Training Company Events throughout the year Hourly plus monthly bonus opportunities Service Advisor Responsibilities: · Facilitating customer repairs · Greeting Customers as they enter the service department · Communicating with customers throughout the repair process · Ensuring that customers understand the process from start to repair completion · Preparing paperwork for customers · Managing several computer systems simultaneously · Ensuring customer satisfaction . Requirements: Service Advisor Requirements: · Valid driver's license · High School Graduate (GED equivalent) · Has a great personality · Can work in a fast-paced environment · Good organization skills · Detail oriented and flexible · Dependable, ethical, honest, accountable, trustworthy, must be a team player, and have a positive attitude We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $32k-57k yearly est. 13d ago
  • Service Advisor - Paving, Aggregate and Environmental Division

    Hills MacHinery Company LLC

    Service advisor job in Mills River, NC

    This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions. Essential Functions • Provide service information to customers, schedule customer service needs, add segments to work orders containing job information • Assist in the appraisal and quote process for equipment repair • Coordinate parts and labor requirements with Service Manager for work orders • Assist in scheduling shop assignments, field service work and delivery of equipment • Establish or adjust work procedures to meet schedules and deadlines • Conduct opening and closing of work orders • Provide clerical assistance, including some correspondence and data entry • Develop positive customer relations by accurately communicating repair status and charges for equipment repairs • Greet service customers and answer calls to schedule service appointments • Advise customers of estimated service and repair costs • Review details of service/repair invoice to ensure customer understanding of services provided • Communicate progress of repair/service orders Qualifications • High school diploma or equivalent required • 2-4 years experience in automotive/construction service administrator role with college or technical school certificate/degree preferred • Proficient computer skills, including experience with Excel • Excellent customer service/communication skills
    $44k-78k yearly est. Auto-Apply 60d+ ago
  • Fairway Ford Service Advisor

    Fairway Auto

    Service advisor job in Greenville, SC

    Full-time Description Job Title: Service Advisor Fairway Ford is looking for an experience service advisor to join our team. Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and contact the customer for permission to do the work. They also advise customers on other available services. Essential Duties Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. Prepares a repair order showing time, cost and labor estimates for service. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem. Explains the work performed and the repair order charges to the customer. Handles customer complaints. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes “promised time.” Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work. Maintains a professional appearance. Keeps work area clean. Other tasks as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Two to four years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations Automotive Service Excellence (ASE) Certifications Manufacturer Training Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $32k-56k yearly est. 60d+ ago
  • Service Advisor

    Hyundai of Anderson 4.3company rating

    Service advisor job in Anderson, SC

    Automotive Service Advisor Hyundai of Anderson, SC is currently hiring for an EXPERIENCED Automotive Service Advisor to add to our team. Experienced Service advisors are eligible for a Sign-on Bonus!! We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team. What We Offer Competitive pay Health insurance Paid vacation and paid holidays Professional work environment Comprehensive training Responsibilities Greet all Service Drive Customers promptly Quickly and accurately obtain all Customer and Vehicle information Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance items due Recommend to Customer both required and recommended maintenance Prepare a clear and accurate estimate for the customer with accurate timelines for completion Monitor the progress of repairs and inform the customer of additional vehicle needs as required Follow up with Customer on the progress of repairs Verify the final invoice and inform Customer of all repairs completed Complete an active delivery with the Customer Qualifications Communicate effectively with our customers via Phone, Internet or Text Check email frequently and respond to customer inquiries immediately Maintain GREAT CSI Set appointments for our customers and properly outline timelines for repair Learn and maintain a thorough knowledge of Dealership policies, products, and procedures Establish personal goals that are consistent with the productivity requirements of the Dealership Maintain a professional appearance
    $26k-35k yearly est. 60d+ ago
  • Bi-Lingual Service Advisor

    Toyota of Hollywood 4.3company rating

    Service advisor job in Easley, SC

    Toyota of Easley is seeking an energetic, bi-lingual individual to join our unique and fast-paced Customer Service team. This is a great opportunity to start your automotive career and familiarize yourself with the entire dealership experience. At Toyota of Easley, we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers. WHAT WE OFFER Opportunity for internal promotion and career growth with the company Paid training provided. 5-day work week with no Sundays. Up to 3 weeks of paid vacation $25,000 company-paid life insurance policy. Employee purchase and service discounts. 401K Plan Options with company match. Full benefits include voluntary short and long-term disability, dental, health, and vision insurance options. RESPONSIBILITIES: Responsible for making outbound and follow-up calls to recent service department customers. Oversee customer relations databases for communication opportunities with customers. Educate yourself on the latest service & product offerings, including pricing. Schedule appointments over the phone with new and returning customers. Be available to respond to email inquiries in a professional, well-spoken manner. Prepared to interact with customers via phone calls and/or email daily. Direct customers to product information resources, including those available on the Internet. Must be able to communicate effectively with all departments. REQUIREMENTS: Must be fully bi-lingual in Spanish. Good verbal and written communication skills. Able to handle objections over the phone. Proficient with Microsoft Word, Excel, and Outlook preferred. Time management, prioritization skills, and the ability to multi-task are required. Self-motivated and goal-oriented. Must be willing to submit to a drug screen before employment. Must have a clean & valid driver's license. Must have a great attitude and want to work within a team. Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $27k-35k yearly est. Auto-Apply 43d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Hendersonville, NC

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 30d ago
  • Service Writer

    Gateway Dealer Network

    Service advisor job in Greenville, SC

    We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Service Writer To ensure optimum customer service, we are hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options for their equipment. We count on you to take advantage of our training, gain extensive product knowledge, and serve all customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation. Service Writer $21.00 -$23.00 DOE Monday -Friday (7am-5pm) Great Benefits! Essential Functions: Greet customers and maintain a positive customer relationship throughout the entire experience to ensure repeat business. Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Schedule all service work and provide supervision of administration and warranty. Communicate with the Parts team for the technicians' parts needs and verify that the parts are entered properly on service orders. Communicate effectively to customers regarding technicians' findings. Maintain and manage workload in a fast-paced work environment with an emphasis on multi-tasking. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Environment/Physical Demands: Most working hours are spent sitting down and working on a computer. Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. Answering the phone and speaking with customers and employees. The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud. While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to twenty pounds. Position Type: This is a full-time position. Job Requirements: Previous experience working in automotive or construction industry preferred. Excellent customer service, interpersonal, and communication skills (verbal and written). Must be able to manage heavy phone volume with great data entry skills while paying close attention to details. Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs. Be professional and hard working with a customer-friendly approach to service. Be comfortable working in a team setting. Must be able to learn company designated software within a reasonable amount of time allotted. Reports to: Service Department Manager Expected Hours of Work: The Bobcat is open 5 days per week (M - F). Times will vary throughout the year, but retail hours are M-F (7am to 5pm). Benefits: Health, Dental, Life & Disability Policies Employee Discounts 401K Plan with Company Match Flexible Spending Account Paid Holidays & Vacation Training & Advancement Opportunities Pre-Employment drug screens, background check & proof of employment eligibility (E-Verify) are required for any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team.
    $28k-45k yearly est. Auto-Apply 24d ago
  • Bike Shop Service Writer - Greenville

    Atlanta Cycling, Trek Chattanooga, Trek South Carolina

    Service advisor job in Greenville, SC

    About Us Our family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina. We believe the bicycle is a simple solution to many of the world's most complex problems - from climate change to traffic congestion, physical and mental health, and more. That's why we're committed to Building Better Cyclists and using bikes as a force of good for our planet and every person on it. Improving our communities by changing the way people experience cycling is one of our core values. If you feel the same way, apply to join our team today! Position Overview Whether you're helping someone find their first bike or tuning up a ride for an epic journey, we're in the business of creating lasting memories. The pace is fast, our customers are passionate, and a collaborative, customer-focused mindset is essential. We prioritize hospitality skills and are more interested in your eagerness to learn than in what you already know. If you're a bike expert, fantastic! If not, we provide comprehensive training. What matters most is your ability to understand customer needs and deliver exceptional service. We are seeking a skilled and organized SERVICE WRITER to ensure exceptional service for both customers and team members. This position is located in our Greenville, SC store and serves as the secondary service writer. This is a key role in our service department that allows the service department as a whole to operate more smoothly. This individual will write service when the primary service writer is not available, engaged, or on their day off. They will complete small on the spot repairs, priority repairs, warranty work, or advanced troubleshooting that does not easily fit into the production service schedule. This person also contributes to final inspections on bike sales. Other duties include quality control on repairs and new bike builds, cleaning, work order auditing, and anything that can help the service center operate more efficiently. With strong organizational skills, excellent communication, and a passion for the cycling industry, you'll play a vital role in maintaining productivity and customer satisfaction in our bike shop. Responsibilities: Commit to delivering the highest level of customer service and ensuring a positive experience for every guest. Communicate clearly and professionally with customers in both written and verbal forms. Completing scheduled repairs assigned to allotted minutes for the day. Assisting lead service writer with intake when necessary, or fulfilling that role when not present. Assisting lead service writer with advanced troubleshooting, sometimes scheduled. Completing warranty repair work on floor bikes including submitting claims directly with manufacturers, scheduling repairs, and seeing them through to completion in a timely manner. Reconciliation of repair tickets and available hooks. Contributing to quality control work on both work orders and new builds. Attaching accessories and performing final quality checks on bike sales. Collect and document customer information to enhance follow-up and personalized service. Maintain expert-level product knowledge on bicycles, accessories, and fitting techniques. Collaborate with the sales team to keep the sales floor clean, organized, and stocked. Maintain efficient level of organization in the service department including organizing the tools and equipment at the end of every shift and keeping service bikes organized, clearly labeled, and prioritized. Assist with assembly and installation of large accessories like car racks. Spot checking fast-moving inventory for discrepancies and communicating inventory needs and product recommendations as needed. Listen to customer needs, offer solutions from service menus, and make expert recommendations. Foster positive customer relationships through upselling opportunities and inventory management. Qualifications: Possess a genuine passion for bicycles and desire to share that enthusiasm with customers. Positive, team-oriented attitude with a motivation to help customers find what they need. Friendly, approachable demeanor with strong communication and interpersonal skills. Commitment to providing outstanding cycling experiences for all levels of riders. Reliability and ability to follow directions accurately. Ability to work in a fast-paced environment, managing multiple priorities with attention to detail. Problem-solving and decision-making skills for handling customer inquiries or complaints effectively. Proficiency with point-of-sale systems and Google Workspace (Gmail, Docs, Sheets, Drive, etc.) Knowledge of cycling products, bike fitting, and industry trends. Physical ability to lift and move bicycles and other heavy equipment (up to 50 lbs.) Willingness to work flexible hours, including evenings, weekends, and holidays. Bike mechanic experience with technical knowledge of bicycles, components, and accessories preferred. We are an Equal Employment Opportunity (“EEO”) Employer. We strictly prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Service advisor job in Tigerville, SC

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 2d ago
  • Customer Service

    Felker Day-KFC

    Service advisor job in Spartanburg, SC

    Job Description About the job: As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell. We offer the following: A commitment to promote from within Paid Training and ongoing continuous development Tuition reimbursement and scholarship opportunities A recognition culture that is both FUN and Competitive Competitive Pay w/ a clear path for raises and development. Flexible schedules Free meal each shift Eligibility to accrue paid vacation time. Medical benefits for qualifying employees Health and Wellness supplemental benefits resulting in higher net pay. 401K retirement plan with 100% match up to 3% of salary for qualified individuals KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The Role responsibilities will include: Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking. Preparation of food and beverages according to recipe standards Maintaining quality of product and adhering to all food safety standards Identify and communicate all safety and equipment concerns. Handle, store, and rotate all stock including cases up to 50lbs. Having a positive and helpful attitude towards guests, coworkers, and managers Requirements Must be at least 16 years of age. Accessibility to dependable and reliable transportation Reliable and On Time in proper uniform for all scheduled shifts Must have Sunday Availability Must be able count money quickly and accurately. Read training materials, listen to your trainer, and ask for what you need. Enthusiasm and willingness to learn. Team player Commitment to guest satisfaction Strong work ethic
    $25k-32k yearly est. 13d ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop Inc.

    Service advisor job in Greer, SC

    Job DescriptionDescription: Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements: High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $25k-33k yearly est. 27d ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop 4.2company rating

    Service advisor job in Greer, SC

    Full-time Description Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $24k-30k yearly est. 60d+ ago
  • Bike Shop Service Writer

    Peachtree Bikes 4.7company rating

    Service advisor job in Hendersonville, NC

    About Us Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team. Join Our Team Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment. We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels. Position Overview As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride. Key Responsibilities Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul. Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians. Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance. Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs. Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components. Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow. Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup. Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience. What You'll Bring Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance. Customer Service Skills: Friendly, approachable, and able to build trust with customers. Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records. Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required. Team Player: Willing to collaborate with technicians, sales associates, and other team members. Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms. Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns. Why Work With Us? Competitive hourly pay plus profit sharing bonus Employee discounts on Specialized bikes, gear, and accessories. Access to demo bikes for personal use. Growth opportunities for those passionate about careers in the bike industry. Be part of a supportive and inclusive team. Share your love of cycling with customers every day.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Precision Tune Auto Care

    Service advisor job in Spartanburg, SC

    Full or Part Time Pay: $15-20/hr Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service background welcomed Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $15-20 hourly Auto-Apply 59d ago

Learn more about service advisor jobs

How much does a service advisor earn in Greenville, SC?

The average service advisor in Greenville, SC earns between $24,000 and $73,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Greenville, SC

$42,000

What are the biggest employers of Service Advisors in Greenville, SC?

The biggest employers of Service Advisors in Greenville, SC are:
  1. Walmart
  2. Mazda
  3. Asbury Automotive Group
  4. Fairway Auto
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