Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them.
We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners.
Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support.
Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals.
No cold calling.
No door knocking.
You'll engage with warm inquiries using company-provided systems, training, and support.
Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship
$55k-88k yearly est. 25d ago
Service Advisor/ASM
Hudson Automotive Group 4.1
Service advisor job in Spartanburg, SC
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Spartanburg Honda, a Hudson Automotive Company, is actively seeking ServiceAdvisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Spartanburg Honda and Hudson Automotive Group?
Competitive Compensation
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
$80k-100k yearly 19d ago
Destination Services Consultant
Dwellworks Brand 4.1
Service advisor job in Greenville, SC
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
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$37k-67k yearly est. 41d ago
Service Advisor
Mazda of Greenville 4.9
Service advisor job in Greenville, SC
Mills Auto Group is hiring for a ServiceAdvisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!
WE OFFER:
Health, Dental, Medical
401K
Paid Time Off
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a ServiceAdvisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 30. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
$55k-77k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Precision Tune Auto Care
Service advisor job in Greenville, SC
Full or Part Time
Pay: $14-$20
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Customer ServiceAdvisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer ServiceAdvisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$14-20 hourly Auto-Apply 3d ago
SERVICE ADVISOR
Shealys Inc.
Service advisor job in Duncan, SC
Job DescriptionDescription:
Shealy Truck Centers is in search of someone to join our team as a ServiceAdvisor at our Duncan location. Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us!
ServiceAdvisor Benefits:
Monday-Friday day position
401k plus employer match
Medical benefits
Dental and Vision benefits
Life insurance
Uniforms
Paid Training
Company Events throughout the year
Hourly plus monthly bonus opportunities
ServiceAdvisor Responsibilities:
· Facilitating customer repairs
· Greeting Customers as they enter the service department
· Communicating with customers throughout the repair process
· Ensuring that customers understand the process from start to repair completion
· Preparing paperwork for customers
· Managing several computer systems simultaneously
· Ensuring customer satisfaction
.
Requirements:
ServiceAdvisor Requirements:
· Valid driver's license
· High School Graduate (GED equivalent)
· Has a great personality
· Can work in a fast-paced environment
· Good organization skills
· Detail oriented and flexible
· Dependable, ethical, honest, accountable, trustworthy, must be a team player, and have a positive attitude
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$32k-57k yearly est. 13d ago
Service Advisor - Paving, Aggregate and Environmental Division
Hills MacHinery Company LLC
Service advisor job in Mills River, NC
This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions. Essential Functions
• Provide service information to customers, schedule customer service needs, add segments to work orders containing job information
• Assist in the appraisal and quote process for equipment repair
• Coordinate parts and labor requirements with Service Manager for work orders
• Assist in scheduling shop assignments, field service work and delivery of equipment
• Establish or adjust work procedures to meet schedules and deadlines
• Conduct opening and closing of work orders
• Provide clerical assistance, including some correspondence and data entry
• Develop positive customer relations by accurately communicating repair status and charges for equipment repairs
• Greet service customers and answer calls to schedule service appointments
• Advise customers of estimated service and repair costs
• Review details of service/repair invoice to ensure customer understanding of services provided
• Communicate progress of repair/service orders
Qualifications
• High school diploma or equivalent required
• 2-4 years experience in automotive/construction service administrator role with college or technical school certificate/degree preferred
• Proficient computer skills, including experience with Excel
• Excellent customer service/communication skills
$44k-78k yearly est. Auto-Apply 60d+ ago
Fairway Ford Service Advisor
Fairway Auto
Service advisor job in Greenville, SC
Full-time Description
Job Title: ServiceAdvisor
Fairway Ford is looking for an experience serviceadvisor to join our team.
Automotive serviceadvisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and contact the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$32k-56k yearly est. 60d+ ago
Service Advisor
Hyundai of Anderson 4.3
Service advisor job in Anderson, SC
Automotive ServiceAdvisor
Hyundai of Anderson, SC is currently hiring for an
EXPERIENCED
Automotive ServiceAdvisor to add to our team. Experienced Serviceadvisors are eligible for a Sign-on Bonus!! We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team.
What We Offer
Competitive pay
Health insurance
Paid vacation and paid holidays
Professional work environment
Comprehensive training
Responsibilities
Greet all Service Drive Customers promptly
Quickly and accurately obtain all Customer and Vehicle information
Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance items due
Recommend to Customer both required and recommended maintenance
Prepare a clear and accurate estimate for the customer with accurate timelines for completion
Monitor the progress of repairs and inform the customer of additional vehicle needs as required
Follow up with Customer on the progress of repairs
Verify the final invoice and inform Customer of all repairs completed
Complete an active delivery with the Customer
Qualifications
Communicate effectively with our customers via Phone, Internet or Text
Check email frequently and respond to customer inquiries immediately
Maintain GREAT CSI
Set appointments for our customers and properly outline timelines for repair
Learn and maintain a thorough knowledge of Dealership policies, products, and procedures
Establish personal goals that are consistent with the productivity requirements of the Dealership
Maintain a professional appearance
$26k-35k yearly est. 60d+ ago
Bi-Lingual Service Advisor
Toyota of Hollywood 4.3
Service advisor job in Easley, SC
Toyota of Easley is seeking an energetic, bi-lingual individual to join our unique and fast-paced Customer Service team. This is a great opportunity to start your automotive career and familiarize yourself with the entire dealership experience.
At Toyota of Easley, we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers.
WHAT WE OFFER
Opportunity for internal promotion and career growth with the company
Paid training provided.
5-day work week with no Sundays.
Up to 3 weeks of paid vacation
$25,000 company-paid life insurance policy.
Employee purchase and service discounts.
401K Plan Options with company match.
Full benefits include voluntary short and long-term disability, dental, health, and vision insurance options.
RESPONSIBILITIES:
Responsible for making outbound and follow-up calls to recent service department customers.
Oversee customer relations databases for communication opportunities with customers.
Educate yourself on the latest service & product offerings, including pricing.
Schedule appointments over the phone with new and returning customers.
Be available to respond to email inquiries in a professional, well-spoken manner.
Prepared to interact with customers via phone calls and/or email daily.
Direct customers to product information resources, including those available on the Internet.
Must be able to communicate effectively with all departments.
REQUIREMENTS:
Must be fully bi-lingual in Spanish.
Good verbal and written communication skills.
Able to handle objections over the phone.
Proficient with Microsoft Word, Excel, and Outlook preferred.
Time management, prioritization skills, and the ability to multi-task are required.
Self-motivated and goal-oriented.
Must be willing to submit to a drug screen before employment.
Must have a clean & valid driver's license.
Must have a great attitude and want to work within a team.
Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$27k-35k yearly est. Auto-Apply 43d ago
Service Advisor
Freedomroads
Service advisor job in Hendersonville, NC
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 30d ago
Service Writer
Gateway Dealer Network
Service advisor job in Greenville, SC
We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.
Service Writer
To ensure optimum customer service, we are hiring a ServiceAdvisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options for their equipment. We count on you to take advantage of our training, gain extensive product knowledge, and serve all customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.
Service Writer
$21.00 -$23.00 DOE
Monday -Friday (7am-5pm)
Great Benefits!
Essential Functions:
Greet customers and maintain a positive customer relationship throughout the entire experience to ensure repeat business.
Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
Schedule all service work and provide supervision of administration and warranty.
Communicate with the Parts team for the technicians' parts needs and verify that the parts are entered properly on service orders.
Communicate effectively to customers regarding technicians' findings.
Maintain and manage workload in a fast-paced work environment with an emphasis on multi-tasking.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment/Physical Demands:
Most working hours are spent sitting down and working on a computer.
Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
Answering the phone and speaking with customers and employees.
The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.
While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to twenty pounds.
Position Type:
This is a full-time position.
Job Requirements:
Previous experience working in automotive or construction industry preferred.
Excellent customer service, interpersonal, and communication skills (verbal and written).
Must be able to manage heavy phone volume with great data entry skills while paying close attention to details.
Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs.
Be professional and hard working with a customer-friendly approach to service.
Be comfortable working in a team setting.
Must be able to learn company designated software within a reasonable amount of time allotted.
Reports to: Service Department Manager
Expected Hours of Work:
The Bobcat is open 5 days per week (M - F). Times will vary throughout the year, but retail hours are M-F (7am to 5pm).
Benefits:
Health, Dental, Life & Disability Policies
Employee Discounts
401K Plan with Company Match
Flexible Spending Account
Paid Holidays & Vacation
Training & Advancement Opportunities
Pre-Employment drug screens, background check & proof of employment eligibility (E-Verify) are required for any position offered.
We are always on the lookout for people who bring fresh perspective and life experiences to our team.
$28k-45k yearly est. Auto-Apply 24d ago
Bike Shop Service Writer - Greenville
Atlanta Cycling, Trek Chattanooga, Trek South Carolina
Service advisor job in Greenville, SC
About Us
Our family of stores includes Atlanta Cycling, Trek Tennessee, and Trek South Carolina. We believe the bicycle is a simple solution to many of the world's most complex problems - from climate change to traffic congestion, physical and mental health, and more. That's why we're committed to Building Better Cyclists and using bikes as a force of good for our planet and every person on it.
Improving our communities by changing the way people experience cycling is one of our core values. If you feel the same way, apply to join our team today!
Position Overview
Whether you're helping someone find their first bike or tuning up a ride for an epic journey, we're in the business of creating lasting memories. The pace is fast, our customers are passionate, and a collaborative, customer-focused mindset is essential. We prioritize hospitality skills and are more interested in your eagerness to learn than in what you already know. If you're a bike expert, fantastic! If not, we provide comprehensive training. What matters most is your ability to understand customer needs and deliver exceptional service.
We are seeking a skilled and organized SERVICE WRITER to ensure exceptional service for both customers and team members. This position is located in our Greenville, SC store and serves as the secondary service writer. This is a key role in our service department that allows the service department as a whole to operate more smoothly. This individual will write service when the primary service writer is not available, engaged, or on their day off. They will complete small on the spot repairs, priority repairs, warranty work, or advanced troubleshooting that does not easily fit into the production service schedule. This person also contributes to final inspections on bike sales. Other duties include quality control on repairs and new bike builds, cleaning, work order auditing, and anything that can help the service center operate more efficiently.
With strong organizational skills, excellent communication, and a passion for the cycling industry, you'll play a vital role in maintaining productivity and customer satisfaction in our bike shop.
Responsibilities:
Commit to delivering the highest level of customer service and ensuring a positive experience for every guest.
Communicate clearly and professionally with customers in both written and verbal forms.
Completing scheduled repairs assigned to allotted minutes for the day.
Assisting lead service writer with intake when necessary, or fulfilling that role when not present.
Assisting lead service writer with advanced troubleshooting, sometimes scheduled.
Completing warranty repair work on floor bikes including submitting claims directly with manufacturers, scheduling repairs, and seeing them through to completion in a timely manner.
Reconciliation of repair tickets and available hooks.
Contributing to quality control work on both work orders and new builds.
Attaching accessories and performing final quality checks on bike sales.
Collect and document customer information to enhance follow-up and personalized service.
Maintain expert-level product knowledge on bicycles, accessories, and fitting techniques.
Collaborate with the sales team to keep the sales floor clean, organized, and stocked.
Maintain efficient level of organization in the service department including organizing the tools and equipment at the end of every shift and keeping service bikes organized, clearly labeled, and prioritized.
Assist with assembly and installation of large accessories like car racks.
Spot checking fast-moving inventory for discrepancies and communicating inventory needs and product recommendations as needed.
Listen to customer needs, offer solutions from service menus, and make expert recommendations.
Foster positive customer relationships through upselling opportunities and inventory management.
Qualifications:
Possess a genuine passion for bicycles and desire to share that enthusiasm with customers.
Positive, team-oriented attitude with a motivation to help customers find what they need.
Friendly, approachable demeanor with strong communication and interpersonal skills.
Commitment to providing outstanding cycling experiences for all levels of riders.
Reliability and ability to follow directions accurately.
Ability to work in a fast-paced environment, managing multiple priorities with attention to detail.
Problem-solving and decision-making skills for handling customer inquiries or complaints effectively.
Proficiency with point-of-sale systems and Google Workspace (Gmail, Docs, Sheets, Drive, etc.)
Knowledge of cycling products, bike fitting, and industry trends.
Physical ability to lift and move bicycles and other heavy equipment (up to 50 lbs.)
Willingness to work flexible hours, including evenings, weekends, and holidays.
Bike mechanic experience with technical knowledge of bicycles, components, and accessories preferred.
We are an Equal Employment Opportunity (“EEO”) Employer. We strictly prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
$28k-45k yearly est. Auto-Apply 60d+ ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Service advisor job in Tigerville, SC
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 2d ago
Customer Service
Felker Day-KFC
Service advisor job in Spartanburg, SC
Job Description
About the job:
As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell.
We offer the following:
A commitment to promote from within
Paid Training and ongoing continuous development
Tuition reimbursement and scholarship opportunities
A recognition culture that is both FUN and Competitive
Competitive Pay w/ a clear path for raises and development.
Flexible schedules
Free meal each shift
Eligibility to accrue paid vacation time.
Medical benefits for qualifying employees
Health and Wellness supplemental benefits resulting in higher net pay.
401K retirement plan with 100% match up to 3% of salary for qualified individuals
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The Role responsibilities will include:
Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking.
Preparation of food and beverages according to recipe standards
Maintaining quality of product and adhering to all food safety standards
Identify and communicate all safety and equipment concerns.
Handle, store, and rotate all stock including cases up to 50lbs.
Having a positive and helpful attitude towards guests, coworkers, and managers
Requirements
Must be at least 16 years of age.
Accessibility to dependable and reliable transportation
Reliable and On Time in proper uniform for all scheduled shifts
Must have Sunday Availability
Must be able count money quickly and accurately.
Read training materials, listen to your trainer, and ask for what you need.
Enthusiasm and willingness to learn.
Team player
Commitment to guest satisfaction
Strong work ethic
$25k-32k yearly est. 13d ago
Waldrop Mechanical Services - Dispatcher
Waldrop Inc.
Service advisor job in Greer, SC
Job DescriptionDescription:
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements:
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$25k-33k yearly est. 27d ago
Waldrop Mechanical Services - Dispatcher
Waldrop 4.2
Service advisor job in Greer, SC
Full-time Description
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$24k-30k yearly est. 60d+ ago
Bike Shop Service Writer
Peachtree Bikes 4.7
Service advisor job in Hendersonville, NC
About Us
Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team.
Join Our Team
Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment.
We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customer service and a passion for all things cycling, we've become the go-to destination for riders of all levels.
Position Overview
As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customer service, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride.
Key Responsibilities
Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul.
Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians.
Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance.
Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs.
Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components.
Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow.
Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup.
Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience.
What You'll Bring
Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance.
Customer Service Skills: Friendly, approachable, and able to build trust with customers.
Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records.
Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required.
Team Player: Willing to collaborate with technicians, sales associates, and other team members.
Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms.
Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns.
Why Work With Us?
Competitive hourly pay plus profit sharing bonus
Employee discounts on Specialized bikes, gear, and accessories.
Access to demo bikes for personal use.
Growth opportunities for those passionate about careers in the bike industry.
Be part of a supportive and inclusive team.
Share your love of cycling with customers every day.
$29k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Precision Tune Auto Care
Service advisor job in Spartanburg, SC
Full or Part Time
Pay: $15-20/hr
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Customer ServiceAdvisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer ServiceAdvisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service background welcomed
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
How much does a service advisor earn in Greenville, SC?
The average service advisor in Greenville, SC earns between $24,000 and $73,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Greenville, SC
$42,000
What are the biggest employers of Service Advisors in Greenville, SC?
The biggest employers of Service Advisors in Greenville, SC are: