Service advisor jobs in Harrisonburg, VA - 304 jobs

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs. Essential Functions Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional attitude at all times Maintains current knowledge of bank products and services Works closely with manager and branch team to generate new business Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust Actively participates in branch campaigns and incentives Completes all training within predetermined time limits Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent 1-2 years of retail/customer service experience, with sales experience preferred Displays professional dress and demeanor Personal computer proficiency Cash handling experience preferred Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Excellent oral communication and listening skills Knowledge of (or ability to learn) the bank's operating systems, policies and procedures

Now Hiring! Ford Service Advisor! Harrisonburg Ford is seeking an Experienced Service Advisor to join our team. This individual will be responsible for providing exceptional customer service and guidance to clients regarding their vehicle service needs. Responsibilities: Interact with clients to understand and address their service requirements Schedule service appointments and manage service advisors' calendars Provide accurate cost estimates and timelines for service work Ensure customer satisfaction by resolving any service-related issues Requirements: Prior experience as a service advisor in an Ford automotive setting Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Knowledge of automotive service processes and terminology Benefits: Competitive compensation package Opportunities for career growth and development Health, dental, and vision insurance 401(k) retirement plan About the Company: Harrisonburg Ford is a premier automotive dealership in the Harrisonburg area, dedicated to providing top-notch service and quality vehicles to our customers. We value teamwork, customer satisfaction, and employee development. Apply today to join our team as an Experienced Service Advisor! Equal Employment Opportunity Employer

Steven Kia is committed to delivering a reliable, transparent, and customer-focused service experience. We pride ourselves on building long-term relationships through trust, consistency, and quality care. Our service department plays a vital role in that mission, and we believe strong Service Advisors are essential to ensuring every customer receives exceptional service from start to finish. About the Role As a Lead Service Advisor, you serve as the primary point of contact between our customers and the service department while also providing leadership and guidance to the advisor team. This is a highly visible, customer-facing role that requires professionalism, empathy, strong communication skills, and the ability to lead by example. You will oversee the service experience from arrival to delivery, ensure consistency in processes, and support the service team in delivering an exceptional customer experience. This role is ideal for an experienced Service Advisor who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in both customer satisfaction and team development. Key Responsibilities Greet customers promptly and ensure a welcoming, professional first impression across the service drive Serve as a senior point of contact for complex customer concerns or escalated service issues Listen actively to customer concerns and ensure vehicle issues are documented accurately and thoroughly Clearly explain recommended services, diagnostics, timelines, and costs in easy-to-understand terms Review and support the accuracy of repair orders while coordinating closely with technicians and the parts department Monitor vehicle progress and ensure proactive communication and timely updates to customers Lead by example in presenting service recommendations with transparency, integrity, and trust Assist in coaching, mentoring, and supporting Service Advisors to improve performance and customer satisfaction Help maintain workflow efficiency and consistent service standards throughout the department Follow up with customers after service to ensure satisfaction and resolve any outstanding concerns Uphold dealership and manufacturer standards, policies, and procedures Qualifications Proven customer service experience required (automotive or service-related preferred) Previous Service Advisor experience required; Lead or senior-level advisor experience preferred Strong leadership, communication, and interpersonal skills High emotional intelligence with the ability to manage escalated or complex customer situations Strong organizational skills and ability to multitask in a fast-paced environment Solid understanding of automotive maintenance and repair Comfortable using Dealer Management Systems (DMS) and computer applications Valid driver's license and clean driving record High School Diploma or equivalent required Compensation Competitive commission-based compensation Estimated annual earnings range: $40,000 - $150,000, based on performance Schedule Day shift 5-day work week Weekend availability may be required based on service department needs Benefits Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Training and Development Opportunities for Career Advancement Employee discounts on vehicles and services Access to industry-leading automotive software Why Join Steven Kia? Service Advisors play a vital role in customer retention and the overall success of our dealership. At Steven Kia, you'll be supported with ongoing training, modern technology, and leadership that values professionalism, accountability, and performance. If you're driven to deliver an exceptional service experience, build lasting customer relationships, and grow your career in automotive, Steven Kia offers the support and opportunity to help you succeed. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Steven Toyota is dedicated to providing an exceptional ownership and service experience built on integrity, efficiency, and customer satisfaction. We strive to create a professional and welcoming environment for both our customers and employees while continuously improving our processes. Our service department is a cornerstone of our success, and we value Service Advisors who take ownership of the customer experience and uphold the highest service standards. About the Role As a Service Advisor, you are the primary point of contact between our customers and the service department. This is a highly visible, customer-facing role that requires professionalism, empathy, and strong communication skills. You will guide customers through the entire service experience-from arrival to vehicle delivery-ensuring clear communication, accurate documentation, and a consistently positive experience. This role is ideal for an experienced Service Advisor who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering high-quality service and building long-term customer relationships. Key Responsibilities Greet customers promptly and ensure a welcoming, professional first impression across the service drive Serve as a trusted point of contact for customer questions, concerns, and service needs Listen actively to customer concerns and document vehicle issues accurately and thoroughly Clearly explain recommended services, diagnostics, timelines, and costs in easy-to-understand terms Write and review repair orders for accuracy while coordinating closely with technicians and the parts department Monitor vehicle progress and provide proactive, timely updates to customers Present service recommendations with transparency, integrity, and a customer-first approach Maintain efficient workflow by communicating effectively across the service team Follow up with customers after service to ensure satisfaction and address any outstanding concerns Uphold dealership and manufacturer standards, policies, and procedures Compensation Competitive commission-based compensation Estimated annual earnings range: $50,000 - $150,000, based on performance Schedule Day shift 5-day work week Weekend availability may be required based on service department needs Benefits Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Training and Development Opportunities for Career Advancement Employee discounts on vehicles and services Access to industry-leading automotive software Why Steven Toyota Service Advisors are essential to customer loyalty and the long-term success of our dealership. At Steven Toyota, you'll have access to continuous training, advanced tools, and leadership that emphasizes integrity, accountability, and career development. If you take pride in delivering high-quality service, value teamwork, and are motivated to grow within a respected automotive brand, Steven Toyota is the place to build your career. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Now Hiring! Ford Service Advisor! Harrisonburg Ford is seeking an Experienced Service Advisor to join our team. This individual will be responsible for providing exceptional customer service and guidance to clients regarding their vehicle service needs. Responsibilities: Interact with clients to understand and address their service requirements Schedule service appointments and manage service advisors' calendars Provide accurate cost estimates and timelines for service work Ensure customer satisfaction by resolving any service-related issues Requirements: Prior experience as a service advisor in an Ford automotive setting Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Knowledge of automotive service processes and terminology Benefits: Competitive compensation package Opportunities for career growth and development Health, dental, and vision insurance 401(k) retirement plan About the Company: Harrisonburg Ford is a premier automotive dealership in the Harrisonburg area, dedicated to providing top-notch service and quality vehicles to our customers. We value teamwork, customer satisfaction, and employee development. Apply today to join our team as an Experienced Service Advisor! Equal Employment Opportunity Employer

Full-time Description Responsibilities · Greet and assist service customers in a friendly, professional manner. · Prepare repair orders and communicate repair details clearly. · Coordinate with technicians to ensure accurate and efficient repairs. · Maintain regular contact with customers during service visits. · Promote additional services and accessories that enhance the Harley-Davidson experience. Qualifications · High school diploma or equivalent required; technical or business degree preferred. · Previous experience in a dealership service advisor role preferred (motorcycle, automotive, or powersports). · Strong understanding of Harley-Davidson products, maintenance schedules, and repair procedures. · Excellent customer service, communication, and organizational skills. · Proficiency with dealership management systems (Talon, CDK, or similar) and Microsoft Office. · Ability to handle multiple tasks and remain calm in a fast-paced environment. · Strong attention to detail and a commitment to quality service. · Professional appearance and a passion for Harley-Davidson motorcycles. · Valid driver's license and motorcycle endorsement required. Compensation & Benefits · Competitive hourly pay plus performance incentives · Medical, Dental, and Vision Insurance · LegalShield Coverage · Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance · 401(k) with Employer Match · Paid Sick Leave, Vacation, and Holidays · Employee discounts on Harley-Davidson motorcycles, parts, and apparel · Ongoing Harley-Davidson service training and certification opportunities Schedule Full-time, including weekends and occasional evenings as required.

Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As a Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today! Location Address: 1930 Erickson Avenue, Harrisonburg, VA 22801 At AAA, your success is our success. As a Car Care Customer Service & Sales, we can offer you: The starting base compensation for this position is $20.45 to $25.16 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year! What our Service Advisors associates do: Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner. Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs. Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs. Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards. Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer. What you will need to succeed: High School Diploma or equivalent. Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record. Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians. ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required! Valid Driver's License. Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position. Authorized to work in the USA. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care

Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As a Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today! Location Address: 1930 Erickson Avenue, Harrisonburg, VA 22801 At AAA, your success is our success. As a Car Care Customer Service & Sales, we can offer you: * The starting base compensation for this position is $20.45 to $25.16 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. * In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year! What our Service Advisors associates do: * Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner. * Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs. * Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs. * Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards. * Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer. What you will need to succeed: * High School Diploma or equivalent. * Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record. * Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians. * ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required! * Valid Driver's License. * Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position. * Authorized to work in the USA. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care

Job Description We are currently seeking highly motivated, customer and goal oriented individuals to join our team as a Service Advisor. Experience preferred and CDk knowledge is desirable. Ability to work evenings is required. All applicants must be able to demonstrate the ability to pass pre-employment testing to include a background check, drug screening, a valid driver's license with a good driving record. Excellent compensation and benefits package to include paid training, vacation, sick leave, holidays, health/dental/vision/life insurance and 401(k) with company match. Powered by ExactHire:178675

Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Advisor in Fishersville, Virginia. The Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with a minimum two years' service related experience; heavy equipment exposure; High School diploma or equivalent, required. Requirements for the Service Advisor position include: * Must be proficient with Microsoft Office Products. * Must have excellent customer service skills and the ability to deal with stressful situations. * Must be a strong communicator with excellent oral and written communication skills. * Must be able to effectively multi-task. * Must have an attention to detail. * Working knowledge of the function and repair of heavy construction equipment preferred. * Must be able to work any shift. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Service Advisor job, including regularly being required to sit and talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations, and communicating orders for repairs to be done. Customer service also plays an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position

The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wages: $17.00/hr. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

Community Based CSA Clinician EMS of Virginia is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Orange County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams. EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia! Duties include (but are not limited to): Seeing clients in the community such as the client's home Providing 1-1 mental health counseling related to goals Providing skill building to adults with serious mental illness Taking adult clients to appointments Taking adult clients to link with resources in the community Case Management to ensure client's basic needs are met Providing individual and family counseling to children and adolescents Completing individualized services plans Completing quarterly reports Completing progress notes for each session with a client Providing information for authorization of services Meeting regularly for supervision Attendance at team meetings EMS of Virginia has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income. We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!

Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new p Customer Service, Customer Service Representative, Representative, Retail, Banking

About the Company: At Steven Toyota, we value diversity and strive to provide a welcoming and inclusive environment for both our employees and customers. We are committed to offering top-notch service and building lasting relationships with our clients. Join us in our mission to deliver excellence in automotive sales. Description of the role: We are seeking a customer-focused and detail-oriented Service Advisor to be the vital link between our customers and service team. In this role, you will be the first point of contact for customers, delivering a welcoming and empathetic experience while clearly communicating service needs, repair options, and estimated timelines. You will actively listen to customer concerns, provide transparent explanations without technical jargon, and ensure expectations are managed effectively throughout the service process. Your responsibilities will include writing accurate repair orders, coordinating with technicians and the parts department, and proactively updating customers on the status of their vehicles. By providing expert guidance, addressing concerns promptly, and following up post-service, you will help build lasting trust and loyalty. The ideal candidate is a strong communicator, problem-solver, and advocate for customer satisfaction who upholds the dealership's high standards of professionalism and care. Responsibilities: Exceptional Customer Engagement Warmly greet every customer with a welcoming demeanor, making them feel heard and valued from the moment they arrive Actively listen to their concerns, asking clarifying questions to thoroughly understand their vehicle's symptoms and their personal priorities Empathize with their situation, acknowledging any inconvenience and assure them of our commitment to a positive resolution Clear & Transparent Communication Clearly explain recommended services, diagnostics, and repairs in easy-to-understand terms, avoiding jargon Provide accurate estimates for time and cost, managing expectations proactively and communicating any changes or delays promptly Present multiple options when available, empowering customers to make informed decisions about their vehicle's care Proactive Problem Solving & Resolution Anticipate and address potential customer concerns before they arise Handle inquiries, concerns, and any escalations with patience, professionalism, and a solutions-oriented approach, ensuring customer satisfaction Follow up with customers after service to confirm their satisfaction and address any remaining questions Efficient Service Coordination Accurately write repair orders and provide detailed instructions for technicians Collaborate seamlessly with technicians and parts departments to ensure timely and quality service delivery Monitor vehicle progress throughout the service process, providing regular updates to customers Building Trust & Loyalty Educate customers on their vehicle's needs, maintenance schedules, and the value of genuine Toyota parts and service Build long-term relationships based on trust, transparency, and consistent positive experiences Act as an advocate for the customer within the dealership, ensuring their needs are met Dealership Standards Maintain high standards of professionalism and customer service in all interactions Adhere to all dealership and manufacturer policies and procedures Qualifications Requirements/ Qualifications: Proven Customer Service Excellence (Required): A demonstrated track record of delivering exceptional customer service, ideally in a fast-paced retail or service environment Outstanding Communication Skills: Superior verbal, written, and active listening abilities. The capacity to explain complex information simply and empathetically High Emotional Intelligence: Patience, empathy, and the ability to effectively manage diverse customer personalities and situations Problem-Solving Prowess: A calm and methodical approach to resolving issues and de-escalating challenging situations Strong Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a busy environment Automotive Aptitude: A basic to strong understanding of automotive maintenance and repair (previous Service Advisor experience at a dealership is highly preferred; Toyota experience is a significant plus) Computer Proficiency: Comfortable with Dealer Management Systems (DMS), scheduling software, and standard office applications Valid Driver's License and Clean Driving Record High School Diploma or equivalent (some college or trade school preferred) Benefits: Competitive compensation Opportunities for growth and development Health insurance and retirement plans Employee discounts on vehicles and services Birthday off Paid Paid time off Work environment /Physical demands: Be able to work under hot and cold weather Able to lift more than 20lbs Be able to be exposed to allergens Stand for long periods of time Able to navigate multiple software programs Be able to bend, crouch, and kneel Able to work around loud noises Be able to work around fumes and odors High pace work environment Be able to work in a well-lit work environment

Job DescriptionDescription:Responsibilities · Greet and assist service customers in a friendly, professional manner. · Prepare repair orders and communicate repair details clearly. · Coordinate with technicians to ensure accurate and efficient repairs. · Maintain regular contact with customers during service visits. · Promote additional services and accessories that enhance the Harley-Davidson experience. Qualifications · High school diploma or equivalent required; technical or business degree preferred. · Previous experience in a dealership service advisor role preferred (motorcycle, automotive, or powersports). · Strong understanding of Harley-Davidson products, maintenance schedules, and repair procedures. · Excellent customer service, communication, and organizational skills. · Proficiency with dealership management systems (Talon, CDK, or similar) and Microsoft Office. · Ability to handle multiple tasks and remain calm in a fast-paced environment. · Strong attention to detail and a commitment to quality service. · Professional appearance and a passion for Harley-Davidson motorcycles. · Valid driver's license and motorcycle endorsement required. Compensation & Benefits · Competitive hourly pay plus performance incentives · Medical, Dental, and Vision Insurance · LegalShield Coverage · Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance · 401(k) with Employer Match · Paid Sick Leave, Vacation, and Holidays · Employee discounts on Harley-Davidson motorcycles, parts, and apparel · Ongoing Harley-Davidson service training and certification opportunities Schedule Full-time, including weekends and occasional evenings as required. Requirements:

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Advisor in Fishersville, Virginia. The Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with a minimum two years' service related experience; heavy equipment exposure; High School diploma or equivalent, required. Requirements for the Service Advisor position include: Must be proficient with Microsoft Office Products. Must have excellent customer service skills and the ability to deal with stressful situations. Must be a strong communicator with excellent oral and written communication skills. Must be able to effectively multi-task. Must have an attention to detail. Working knowledge of the function and repair of heavy construction equipment preferred. Must be able to work any shift. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Service Advisor job, including regularly being required to sit and talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.