Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 8d ago
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Customer Service Representative
Circle K Stores, Inc. 4.3
Service advisor job in Redlands, CA
Shift Availability
Days - Evenings
Job Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.90 to $16.90
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.9-16.9 hourly 5d ago
Customer Service Representative
Check Into Cash, Inc. 4.1
Service advisor job in Desert Hot Springs, CA
Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer Service, Customer, Representative, Retail
$32k-37k yearly est. 5d ago
Customer Service Representative
Aston Carter 3.7
Service advisor job in Carlsbad, CA
We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities
+ Manage and respond to customer emails in a timely and organized manner.
+ Focus on different customer needs and prioritize accordingly.
+ Maintain accurate alphanumeric data entry.
+ Utilize ERP systems for efficient data management.
+ Collaborate with the team to handle difficult scheduling and customer interactions.
+ Retain information about numerous part numbers and products.
Essential Skills
+ Proficiency in data entry and customer service.
+ Strong organizational skills with attention to detail.
+ Experience with Microsoft Word, Excel, and ERP systems.
+ Ability to quickly learn and retain processes.
+ Excellent written and verbal communication skills.
Additional Skills & Qualifications
+ Outgoing personality with the ability to work well with others.
+ Administrative support experience is a plus.
+ No degree needed; relevant experience is more important.
+ Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location
This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$22-24 hourly 5d ago
Customer Service Representative
Chevron Stations, Inc.
Service advisor job in Redlands, CA
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative
$31k-41k yearly est. 5d ago
Customer Service Agent
Canyon Bicycles
Service advisor job in Carlsbad, CA
The Lifetime Support Agent at Canyon Bicycles USA is responsible for delivering high-quality post-purchase customer service and support. As the first point of contact for Canyon customers, Agents assist with bike functionality, spare parts, technical troubleshooting, and the initiation and resolution of warranty claims.
This role focuses on providing clear, empathetic, and solution-oriented support to ensure a consistently positive customer experience. The work of the Lifetime Support Agent directly contributes to customer confidence, brand loyalty, and Canyon's reputation for premium service.
Essential Job Functions
Deliver best-in-class customer service
Provide professional, empathetic, and solution-focused support across all customer interactions.
Demonstrate a solid understanding of Canyon's products, policies, and service standards to resolve customer inquiries effectively.
Develop and maintain Canyon product expertise
Build and sustain strong product knowledge through structured training provided by Canyon and ongoing self-guided learning.
Regularly reference internal resources such as product documentation, technical bulletins, bike launch materials, and the Canyon website.
Develop OEM technical knowledge
Participate in Canyon-curated OEM training programs to understand service procedures, troubleshooting protocols, and warranty processes specific to partner components.
Manage customer cases effectively
Handle multiple customer cases simultaneously while navigating complex product issues and external dependencies.
Accurately document case details, follow escalation protocols, and collaborate with internal teams or external partners as needed to drive resolution.
Utilize internal systems efficiently
Use Canyon's core business systems to manage daily tasks and customer cases.
Develop working proficiency in tools such as SAP, Salesforce, and SharePoint through training and hands-on experience.
Meet individual performance targets
Achieve assigned KPIs including Customer Satisfaction Scores (CSAT), case volume, contact rate, schedule adherence, and compliance with case-handling standards.
Actively participate in coaching and feedback sessions to continuously improve performance and customer outcomes.
Minimum Education & Work Experience Requirements
High school diploma or equivalent required.
2-3 years of experience in customer service, retail, technical support, or a similar customer-facing role.
Preferred Knowledge, Skills, and Abilities
Experience using help desk or CRM software and remote support tools.
Familiarity with SAP, Salesforce, Outlook, and Microsoft Office applications.
Ability to manage multiple communication channels simultaneously (phone, email, chat).
Strong verbal and written communication skills, including the ability to de-escalate challenging customer situations.
Comfortable working in a fast-paced, performance-driven environment.
Self-motivated problem solver who takes ownership of customer issues.
Ability to work a flexible hybrid schedule, including some weekend coverage.
Work Environment
Canyon Bicycles USA offers a professional, upbeat, and team-oriented work environment at our headquarters in Carlsbad, California. Our office features a world-class workspace and Canyon showroom highlighting our professional team and athlete bikes. This full-time role provides the opportunity to work in the cycling and sports industry alongside passionate teammates while contributing to a growing global brand.
Physical Factors
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Employees are regularly required to sit for extended periods, use hands to operate a computer, reach with hands and arms, and communicate verbally. The employee may occasionally be required to lift and/or move up to 25 pounds.
Disclaimer
The statements above describe the general nature and level of work performed by individuals assigned to this role and are not intended to be an exhaustive list of all responsibilities, duties, or skills. Canyon Bicycles USA reserves the right to modify duties or assign additional responsibilities as business needs evolve.
$27k-36k yearly est. 5d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Service advisor job in Riverside, CA
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Business Operations, Retail
$32k-41k yearly est. 1d ago
Customer Service Representative
Chevron 4.8
Service advisor job in Yucaipa, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1476
Station Address: 31412 Yucaipa Blvd, Yucaipa CA 92399
Job Expectations:
* Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
* Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
* Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
* Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
* Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
* Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
* Work professionally with vendors and contractors.
* Regular and punctual attendance is expected.
* Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
* Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
* Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
* Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
* Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
* Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
* Actively promote store specials and other marketing programs.
* Cross-check price of delivered goods for accuracy.
* Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
* Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
* May perform other duties as assigned by management.
Requirement/Qualifications:
* Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
* Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
* Strong attention to detail.
* Ability to handle challenging situations professionally and exercise exceptional judgement.
* Ability to work both independently and in team settings.
* Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
* Cooking/Restaurant experience preferred
Supervisor Responsibilities:
* This position has no supervisory responsibilities
Travel:
* Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
* Ability to stand and walk for long periods of time on hard and uneven surfaces.
* Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
* Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
* Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
* Periodic exposure to all outdoor conditions during daylight hours.
* Moderate exposure to walk-in coolers and freezers at 34 F or lower.
* Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
* Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
* The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
* Full-time & Part-time shifts available
* Direct Deposit with competitive weekly pay
* Health & Wellness packages available for purchase
* Education reimbursement program
* Shift Differential Pay for select shifts and job titles
* Management Bonus Program
* Loyalty Service time Program
* Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Privacy and Terms and Conditions
We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use
$18-19 hourly 5d ago
Service Advisor
Oremor Automotive Group
Service advisor job in Tustin, CA
Overview The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
Assist customers with any service needs they have for their vehicle.
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle.
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
Ensures that required documentation is complete and is in compliance with regulations and standards.
Complies with and enforces all safety policies and procedures.
Attends all staff meetings, trainings, and educational classes as required.
Helps educate/train new staff members.
Problem solving, reporting research results, attention to detail.
Continually learn about product updates, features, accessories to better assist customer needs.
Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
Follow all company policies and procedures.
Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
Product knowledge & safety.
Patience and high energy personality, computer literate management.
Performs other duties as assigned
Qualifications
4-5 years' Auto Dealership experience.
Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers.
Import or Luxury Line Automotive experience a PLUS!
Broad scope of automotive mechanical/electrical knowledge.
ADP/CDK computer programs experience a PLUS!!
Pleasant/friendly demeanor and an outgoing personality.
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
Unrestricted driver's license and clean driving record.
Able to drive both automatic and standard-transmission vehicles.
Basic computer and internet skills.
Product knowledge a PLUS!
Willingness to learn.
A desire to work in a commission, performance based environment.
Ability to multi-task and follow tasks as assigned.
Professional appearance and work ethic.
Self-Starter and Self-Motivator.
Ability to work well in a process driven environment.
Bilingual a PLUS!
$37k-67k yearly est. Auto-Apply 60d+ ago
RV Orientation Specialist/Service Advisor
Airstream Inland Empire
Service advisor job in Temecula, CA
Compensation: Hourly plus Commission
Airstream Inland Empire is looking for an EXPERIENCED RV ORIENATION SPECIALIST / SERVICEADVISOR AIRSTREAM EXPERIENCE PREFFRED but not required! We are looking for, dedicated team player who possesses a positive attitude!
Job Description:
Meet & confer with all sales/service customers
Complete service orders provided on due bills
Delegate work to technicians from work orders
Perform estimates for time and parts required
Complete work order once service is complete
Provided detail orientation on recently purchased units
Requirements:
Strong work ethic and commitment to integrity
Previous experience as a serviceadvisor/writer in the automotive industry
RV industry experience preferred, will train the right individual
Basic RV technical knowledge is an asset
Experience with scheduling
Good telephone skills
Customer service skills essential
Problem solving skills and basic computer skills are an asset
Must be able to provide excellent customer service
Previous service writing experienced preferred
Working knowledge of the CDK system
Must be willing to work weekends
Come join our Airstream Service Team!
Drug test and background check required.
$37k-66k yearly est. 60d+ ago
Service Advisor
Carshop
Service advisor job in Ontario, CA
BMW of Ontario, a Penske Automotive Group dealership, is looking for an Automotive ServiceAdvisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted ServiceAdvisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
Pay for this position is minimum wage plus commission. The expected pay is $80,000 - $180,000 per year.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$37k-67k yearly est. 2d ago
Service Advisor Apprentice
Inland Kenworth Us Inc.
Service advisor job in Fontana, CA
The pay range for ServiceAdvisors is $24.93 - $28.77 per hour, based on experience.
US BENEFIT PACKAGE
Our employees receive a generous benefits package including:
Medical
Dental
Vision
Prescription benefits
401k with employer matching program
Flexible Savings Account
Health Savings Account (available with some medical programs)
Long Term and Short-Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
On-going training opportunities
THE OPPORTUNITY
The ServiceAdvisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.
In this role, you will be at the forefront of Inland's commitment to provide the highest standard of service to all our customers. ServiceAdvisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a serviceadvisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.
YOUR RESPONSIBILITIES
Greets and welcomes customer at their unit in a timely manner while maintaining high customer satisfaction standards
Handles telephone inquiries regarding appointments and work in process
Completes walk-around inspection including vehicle/equipment, and recommends additional needed service including checking for any outstanding recall notices
Arranging for the Lead Hand to test drive the vehicle with the customer to confirm the problem, or refers to the test technician
Determine and follow OEM warranty procedures
Writes up customer's vehicle/equipment problems accurately and clearly on repair orders
Sets expectation with the customer and inputs information into service dept computer system
Determines path of repair while verifying accuracy of repairs and documents
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed
Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specification
WHAT WE LOOK FOR
Strong interpersonal skills, team player, helpful and cheerful with sales approach
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
3+ years related experience and/or training; or equivalent combination of education and experience
Post-secondary diploma or trade certification helpful but not required
Strong ability to listen to other's and be able to interpret issues and pass on to others
Good mechanical aptitude and great organizational skills
Strong computer skills, able to learn new computer programs and accurate keyboarding of data
Functions well with large volume and fast-paced work environment.
Accountability and dependability with strong time management
Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
Must be able to walk around shop floor/parts department and sit/stand at service counter
Inland Kenworth is an industry-leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!
Join us at Inland Kenworth and go ALL IN on a career that has it all.
This position is located at our sales and service dealership opening in Fontana, CA . We are hiring and training serviceadvisors now. Join Inland Kenworth and come to work at our state-of-the-art new dealership location.
Keywords: service, serviceadvisor, warranty, truck warranty, heavy truck service, customer service, CSR.
INLANDIND
$24.9-28.8 hourly Auto-Apply 6d ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Carlsbad, CA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
As a ServiceAdvisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
Position Overview
Working in our state of the art service departments, the ServiceAdvisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe.
What Will I Do Every Day?
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
What are the requirements for this job?
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver's license and an acceptable, safe driving record
This is a commission role with an estimated monthly income of $2-11k.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Employment Position: Full Time
Salary:
$24,000.00 - $144,000.00 Yearly
Salary is not negotiable.
Zip Code: 92008
$24k-144k yearly 10d ago
Internal Service Advisor - Porsche
Hoehn Master
Service advisor job in Carlsbad, CA
Essential Duties include the following. Other duties may be assigned.
Advises Sales Managers about necessary service for stock vehicles.
Helps identify a mechanical problem by doing a visual inspection or road test.
Confers with Sales Managers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the Sales Manager's concerns or requests on the repair order to help the technician locate the problem.
Provides explanation of recommended work to be performed and the repair order estimates to the Sales Department.
Explains the work performed and the repair order charges to the Sales Department.
Composes Repair orders for used vehicle inspection, certification and reconditioning.
Coordinates with vendors for sublet work to be performed
Assist ServiceAdvisor's with duties when the service drive is full and all advisors are busy or absent.
Schedules service appointments and sales due bill appointments. Obtains customer and vehicle data prior to arrival when possible.
Coordinates client transportation needs- Loan car, rideshare service, valet, etc.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts to customers or parties involved.
Establishes “promised time.” Checks with Service Manager, Foreman, and parts dept., if necessary.
Obtains customer's signature on repair order, provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies managers and foreman of incoming work.
Checks on progress of repair throughout the day. Contacts customers and Sales Managers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas.
Makes sure vehicles are locked and all keys are marked and put away correctly.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Works as liaison between estimate for body work.
Continues in training and education for role and brand specific certification requirements
Maintains a professional appearance.
Keeps work area clean.
Qualifications
EDUCATION and/or EXPERIENCE
No prior experience or training is required, but experience working at an automotive dealership in a similar position is preferred.
TECHNOLOGICAL APTITUDE
General computer, email, and word processing skills.
Ability to become quickly proficient in using various software and web-based systems, especially the Dealership's Management System.
Ability to become quickly proficient using the dealership's telephone system.
LANGUAGE & COMMUNICATION SKILLS
Ability to communicate courteously, professionally, and effectively over the telephone and in person.
Ability to write simple but professional correspondence.
Ability to respond to common inquiries or complaints from customers.
Ability to retain and communicate general service department information.
Ability to read, analyze, and interpret documents such as customer and internal email/electronic correspondence, repair orders, company memos, sales paperwork, safety rules, and training material.
MATHEMATICAL SKILLS
Ability to count, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Must be insurable by Company Standards
$37k-66k yearly est. 3d ago
Service advisor
Toyota of Hemet 4.3
Service advisor job in Hemet, CA
Full-time Description
As a Toyota ServiceAdvisor, your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:
Customer Interaction:
Greet customers and assess their service needs.
Listen carefully to customer problems and concerns.
Set and manage expectations regarding service delivery.
Service Coordination:
Arrange appropriate service and repairs based on customer requests.
Estimate costs and completion time for repairs.
Verify insurance information.
Conduct inspections and test drives.
Additional Services:
Recommend additional services based on customer needs.
Provide detailed explanations of necessary repairs and cost estimates.
Obtain approval from customers for additional work.
Customer Satisfaction:
Ensure prompt, courteous, and effective service.
Communicate with customers about the status of their vehicle repairs.
Requirements
To become a Toyota ServiceAdvisor, you'll need a combination of qualifications and skills. Here's what you should aim for:
Education and Certification:
A high school diploma or GED is typically required.
Vocational training in automotive technology or an associate degree with a focus on service operations.
ASE certification preferred
Minimum 1 year serviceadvisor experience
Mechanical Knowledge:
Develop a thorough understanding of auto repair and maintenance.
Familiarity with Toyota systems and process
Customer Service Skills:
Strong communication skills are essential.
Be client-oriented, organized, and attentive to detail.
Prioritize customer satisfaction and effective service delivery.
Sales and Computer Proficiency:
Basic computer skills are necessary for managing service records and communicating with customers.
Salary Description $48000- $120000/year
$31k-41k yearly est. 60d+ ago
Service Advisor
Mossy 4.3
Service advisor job in Escondido, CA
As a ServiceAdvisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and service repairs/maintenance. From greeting vehicle owners on the drive line to explaining the repair process, our ServiceAdvisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Employees in this position will be paid a base hourly wage at the applicable minimum wage rate - $17.25 per hour, plus commissions. Commission amounts vary based on performance, with the expected average annual earnings of approx. $70,000 to $123,000.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Advise customers of estimated service and repair costs and review details of service/repair invoice to gain their understand of all services provided.
Distribute work between technicians efficiently
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record & CA Driver's License
Willing to submit to a pre-employment background check & drug screen
Basic understanding of vehicle system
Superior customer service skills
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility..
$32k-51k yearly est. Auto-Apply 23d ago
Service Advisor
Moss Bros. GMC of Moreno Valley 4.3
Service advisor job in Moreno Valley, CA
With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today!
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Plan
Free Strayer University College Courses to Earn a 4-Year Degree
Paid Vacation
Paid Training
Paid Sick Leave
Employee Vehicle Purchase Program
Pay range for this position is $84,000-$132,000 annually
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$32k-40k yearly est. Auto-Apply 60d+ ago
Service Advisor - Old Town Temecula Harley Davidson
Wise Auto Group 4.3
Service advisor job in Temecula, CA
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you!
We are looking for the people that want to...
Raise the bar in the Automotive Industry
Grow and develop professionally
Learn from the best in the business
Take the next step in a long CAREER
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. A ServiceAdvisor will have many duties depending on their location, but they commonly focus on answering customer questions, scheduling appointments, and helping the customer determine what services they may need based on vehicle maintenance issues.
Essential Job Functions:
Assist Service Department management in maintaining a smooth running, efficient service department with Exceptional Customer Satisfaction.
Efficiently determining correct part numbers and labor time when building external and some internal work orders. Accurately communicate the customer's concern to the technician by adding proper notes and descriptions on work orders. Ensuring that correct parts known to be needed for repair have been added and reasonable expectations of time frame have been set.
Ensuring that proper forms have signatures at time of vehicle intake. Ensuring that vehicle damage has been noted at write up and correct information has been recorded.
Assessing warranty status of vehicle. Communicating warranty concerns to technician to ensure parts are handled appropriately. Accurately completing warranty information before customer pick up.
Greets all customers in a prompt and friendly manner as they enter and exit the Dealership through the Service Entrance.
Handle all customer concerns in a quick, efficient, and friendly manner. Show empathy, a positive attitude and our commitment to “Make Things Right”.
Maintaining the positive team atmosphere in the Service Department. Ensuring that service counter is staffed at all times. Communicate to coworkers when stepping away from counter about destination and return time.
Become familiar and efficient with all phases of the computer system required for service and parts management.
Meet established individual sales goals for parts and labor. Meeting established monthly Department sales goals.
Professionally interact with staff from other Departments. Resolve issues regarding repair orders, parts, payments etc. in an expeditious but professional manner.
Monitor drive isle, write-up area and shop are kept organized, clean of trash, floors free of oil and vehicles cleared at all times throughout the day. Refresh service displays on a monthly basis.
Education:
High school diploma or GED at minimum, some college preferred.
Knowledge, Skills, and Abilities
General knowledge of Harley-Davidson maintenance, systems, parts and diagnostics or the ability to quickly learn.
Superior communication and customer service skills.
Experience with point-of-sale and Parts and Service computer software, or the ability to quickly learn due to general knowledge and experience with computers.
Ability to get along with broad customer base.
Current drivers license with motorcycle endorsement. Driving record acceptable to our insurance carrier.
Physical Requirements:
Ability to operate two wheeled vehicles at GVWR of 1360LBS. in shop and on public roads as needed.
Ability to bend, kneel and crouch to inspect various parts of motorcycle on a daily basis.
Lift up to 45 lbs. without assistance.
Supervisory Responsibility:
Minimal Supervisory Responsibilities.
Benefits
Medical, Dental & Vision Insurance
401k plan w/ matching contributions
Paid Vacation, Holiday, and Sick Pay
Growth opportunities
Complete paid training programs for rapid advancement including periodic job reviews
Employee vehicle purchase plans
Family culture with organized structure
Long term job security
Associate discounts on vehicles, service and parts purchases
Employee recognition programs
Leading competitive pay
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$34k-42k yearly est. Auto-Apply 14d ago
Service Advisor (Sunrise Ford of Fontana)
Go Auto
Service advisor job in Fontana, CA
ServiceAdvisor - No Evenings, Great Pay, and Real Career Growth
If you've got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!
Sunrise Ford of Fontana is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for ServiceAdvisors who want to grow their careers in a fast-paced, team-driven environment.
As a ServiceAdvisor, you're more than a middle person between the customer and the shop, you're the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.
What You'll Be Doing:
Welcoming customers and guiding them through the service process with clear, friendly communication
Collaborating with techs to ensure repairs are done right the first time
Managing service schedules and follow-ups to keep things running smoothly
Building long-term customer relationships based on trust and reliability
What You Bring:
Experience in automotive service, customer service, or sales
Strong communication and problem-solving skills
A calm, professional approach. Especially when things get busy
Passion for vehicles and a desire to keep learning
Why You'll Love It Here:
Consistent Hours - No evenings, no guessing. Just a reliable Monday to Friday schedule with a rotating Saturday shift
Great Pay - $16.50 hourly pay PLUS commissions
Real Time Off - Paid time off and vacation
Top-Tier Benefits - Health and dental for you
and
your family
Career Growth - We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
Learning & Development - Ongoing training, certifications, and access to Go Auto U
401K
We are booking interviews this week - apply now and let's chat!
$16.5 hourly Auto-Apply 18d ago
Design & Customer Service Advisor (Home Improvement Showroom)
Entry Systems Garage Doors & Gates
Service advisor job in Laguna Hills, CA
Entry Systems, a trusted family-owned garage door and gate company serving Orange County since 1972, is hiring a Design & Customer ServiceAdvisor to join our Laguna Hills office.
If you enjoy creating great customer experiences, love design details, and want to work for a stable, local company with a strong reputation, this role is for you.
Pay & Benefits:
$22-$25/hr DOE + commission after 90 days
Full-time, Monday-Friday, 8:00 am-5:00 pm (
no nights or weekends
)
Health insurance, retirement plan, paid vacation, holidays, and sick pay
What You'll Do:
Serve as the first point of contact for garage door sales and design inquiries.
Guide customers through styles, colors, and feature options to help them design the perfect door.
Prepare and follow up on estimates to move projects from interest to installation.
Welcome showroom visitors (5-10 per week) and create a professional, friendly experience.
Answer multi-line phones, schedule service appointments, and process payments.
Maintain accurate customer records and notes in our system.
Stay current on product knowledge and design trends (training provided).
Career Growth:
This role is a great fit for someone who loves connecting with customers and has an eye for design. It's a stepping stone toward showroom design advising, sales, or management within our growing company.
About Entry Systems:
We're an Orange County family business founded in 1972, known for integrity, professionalism, and craftsmanship.
Our mission:
To bring peace of mind to our community through the services we provide with our certified technicians.
Requirements
Required:
5+ years of customer service, office, or inside sales experience
Excellent phone and interpersonal communication skills
Professional, polished presence in person and on the phone
Organized and detail-oriented with strong data-entry accuracy
Comfortable working in a fast-paced, professional environment
Preferred (Nice-to-Have):
Experience in a showroom, design, or home improvement sales setting
Familiarity with preparing quotes, estimates, or proposals
Knowledge of garage doors, gates, or home design industries (a plus but not required)
How much does a service advisor earn in Hemet, CA?
The average service advisor in Hemet, CA earns between $28,000 and $86,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Hemet, CA
$49,000
What are the biggest employers of Service Advisors in Hemet, CA?
The biggest employers of Service Advisors in Hemet, CA are: