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Customer Sales Associate
Head of Customer Success - Fintech Growth Leader
Method Financial
Service advisor job in New York, NY
A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership.
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$200k-250k yearly 4d ago
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Client Service - Senior Associate
17Capital
Service advisor job in New York, NY
17Capital is a private credit manager, specializing in NAV finance for the private equity industry. It provides non-dilutive capital to high-quality private equity management companies, funds, and institutional investors as part of their toolkit for value creation and portfolio management.Founded in 2008, 17Capital has raised over $19 billion, and completed over 100 investments and 50 exits since inception.For more information, please visit ******************
Overview
17Capital's Client Service team is looking to hire a Senior Associate to join their team in New York to continue to drive the rapid growth of this area and the firm. The Client Service team sits within the Investor Relations team. The individual will work closely with the global Investor Relations team located in Europe, North America and the Middle East, and assist them in managing the existing LP base as well as supporting all fundraising activities and investor events.
17Capital's Values
Our values are the basis on which we build strong relationships with our clients, our investors and each other. They are the foundation of our business and integral to our continued ability to pioneer success.
Build trust - We behave and act in ways that earn trust
Embrace "different" - We embrace new ideas and constantly strive to discover new ways of doing things
Make things happen - We are agile and responsive in a way that delivers success for all our stakeholders
Strive for excellence - We act with professionalism and adhere to our high standards
Role and responsibilities
Work closely with the team to deliver a first class and effective client relations service
Assist with the development of fund marketing materials for fundraising, roadshows, AGMs, investor updates and other investor communications, including PPMs, DDQs, case studies etc.
Support the development of the junior team
Support organizing and coordinating investor events in New York
Prepare and produce materials for investor meetings
Provide hands-on support to the existing investor base and respond to investor queries and reporting
Proactively help and provide input into improving processes and procedures
Skillset required
Previous experience working in an IR or CS team in Private Equity/Private Credit
A team player who can work in a collaborative, dynamic environment
Strong financial and analytical skills
Exceptional communication skills both verbal and written
A strong work ethic and someone who can take ownership of their work whilst demonstrating a high level of attention to detail
Able to demonstrate honesty, integrity, and professionalism
Competent with PowerPoint, Excel and Word
Knowledge/Experience
Minimum 5 years' experience in a similar function within Private Credit or Private Equity
Previous experience in Client Services or Investor Relations team
We offer you
Career development, including comprehensive in-house training programme
Opportunity to learn and grow whilst making a meaningful contribution to the continued expansion of 17Capital during an exciting time of the firm's overall growth phase
Competitive reward and benefits
The base salary for this position is expected to be between $110k - $160k. Salaries may vary based on factors, such as skills, experience, and qualifications for the role, as determined by the Company at its sole discretion. The range listed reflects base salary only, and the total compensation package may include other components such as discretionary incentive compensation.
17Capital is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact *************************.
$110k-160k yearly 5d ago
Global Customer Enablement Leader
Medium 4.0
Service advisor job in New York, NY
Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal
Customer Success - Customer Enablement /
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$98k-141k yearly est. 1d ago
Sr. Payroll Services Associate
Betterment 4.3
Service advisor job in New York, NY
About the role
As a Sr. Payroll Services Associate you will be responsible for ensuring our clients have a successful and timely experience when facilitating data flows between their payroll provider and Betterment. You will serve as a guide and a resource for clients who integrate their payroll systems with Betterment's employer benefits platform.
This role partners closely with internal teams such as Client Experience, Product, Engineering, Compliance, and Onboarding. The ideal candidate has strong client-facing, payroll subject matter, problem-solving, and Excel skills.
This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees.
* New York City: $90,000 - $100,000
We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.
A day in the life
Directly interface with clients when setting up their payroll integration or managing their payroll data files into the Betterment platform
Develop an in-depth understanding of payroll provider integrations and audit incoming payroll data for accuracy and completeness
Use effective problem-solving and decision-making skills to navigate and troubleshoot issues
Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our client's payroll and their employees' paychecks
Communicate professionally to both internal and external stakeholders while focusing on needs-driven solutions
Contribute to our team's knowledge base of payroll systems and their integrations with Betterment
Identify opportunities for continuous improvement and scale
What we're looking for
4+ years of experience with common HRIS vendors like ADP, Gusto, & Rippling
Working knowledge of API connectors and SFTP file feeds
Advanced proficiency in Microsoft Excel
Ability to influence stakeholders with competing priorities to focus on bringing critical projects to completion
Exhibits true ownership and ensures results are achieved. Strives for measurable, high-quality and timely results
Aptitude for learning, creating, and iterating rapidly
Excellent written communication skills and ability to build rapport - you will speak with our clients through email and over the phone
Experience working with retirement plans or payroll providers, and a general understanding of the laws and regulations which govern the industry
Experience working with CRM and project management systems (For example: Zendesk, Salesforce, Asana, etc.)
$90k-100k yearly 5d ago
Customer Success Associate
Brellium Inc.
Service advisor job in New York, NY
About Brellium Brellium's mission is a big one - to improve the standard of care across the US healthcare system. We've built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients.
Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk.
Brellium is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale.
Brellium was founded in 2021. Since then, we've grown to serve over 250,000 providers across all 50 states who use Brellium to take better care of their patients and ensure data-driven, compliant care. We're a Series A company with over $16MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures.
We are seeking a Customer Success Associate to help our ABA (autism care) mental health, hospice, and home health customers implement our AI product. In this role, you'll collaborate with Brellium's Customer Success team while working closely with Clinical and Operations teams at mid-market and enterprise healthcare clinics.
This role might be for you if:
You're a people- and process-focused individual with a passion for cutting-edge technology. You thrive in a collaborative team environment and are excited to join a small, dynamic team. With a strong interest in the intersection of AI and health tech, you're eager to contribute to a forward-thinking company. You're a creative problem-solver with excellent communication skills, comfortable working in a fast-paced work environment. You enjoy engaging with customers daily, collaborating with internal teams to refine processes, and making a meaningful difference in people's lives.
Responsibilities:
Own front-line communication with Brellium's customers, talking with the Clinical and Operations team members at mid market & enterprise healthcare companies daily
Efficiently manage, prioritize and resolve hundreds of support tickets each day
Partner with the Customer Success team to create an effective ticket management system and develop customer-facing learning materials.
Collaborate with our engineering team to resolve platform issues
Requirements:
Previously worked in a customer facing role, ideally at an early stage software startup
Familiarity with support ticketing systems (experience with Pylon is ideal, but Zendesk, Intercom, or similar systems are also great).
Extreme sense of ownership
Don't worry if you don't tick every box, we still would like to hear from you. We are building a diverse and balanced team that complements each other while covering the critical skills and experience.
Bonus points:
Healthcare and/or software company experience
Prior experience building a ticket management system
Experience creating content and guides for customers
Compensation:
The expected OTE range for this position is $75,000 - $85,000, based on a variety of factors including qualifications and experience. In addition to base compensation, this role includes an equity grant.
We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
11 paid holidays each year
Flexible PTO
Training and professional development
Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away)
What We're About
Decide and Deliver: We are trusted to make nimble decisions without layers of sign-off and bureaucracy. We take smart risks, embrace the occasional failure, and focus on delivering results that matter.
Stay Driven and Humble: There's no room for ego here - just a shared drive to learn, improve, and take on what's next.
Own It: We think and act like owners of our business. We are accountable for our actions, decisions, and results, even when things go wrong.
Customer Obsessed: Our customers are at the center of everything we do. We listen, adapt, and build flexible solutions that meet their needs. By staying responsive and proactive, we deliver value and build lasting partnerships.
Founded in 2019 in New York City, Capvision has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years - and we're just getting started. As we expand into Europe and beyond, there's never been a better time to join our high-growth, global team.
Capvision is a leading primary research platform that connects top financial institutions, consulting firms, and global enterprises with industry experts across every sector and region. We help our clients make smarter decisions by delivering tailored insights through expert interviews, in-depth research, strategic consulting, marketing surveys, and industry conferences.
The anticipated start date for this role is January 12, 2026
As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact.
No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist-under deadline.
What You'll Do
Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling
Speak directly with experts and stakeholders across industries and time zones
Deliver on tight timelines across multiple fast-moving client workstreams
Understand business problems quickly and match them with relevant industry expertise
Drive outcomes through sound judgment, clear communication, and relentless follow-through
Who You Are
Bachelor's degree from an accredited institution (3.5+ GPA preferred)
6-18 months of relevant professional or internship experience (client-facing roles a plus)
Excited to partner with top-tier consulting clients (Tier 1, Tier 2, and elite boutiques) and confident in your ability to match their pace, precision, and expectations
Ambitious and competitive, with a drive to excel and a "no-task-too-small" mindset
A clear, persuasive communicator with sharp business instincts and professional polish
Thrives in deadline-driven environments and takes ownership of results
Resourceful and self-directed, with a bias for action and accountability for results
Authorized to work in the U.S. (STEM OPT holders welcome)
Strong fluency in verbal and written English
Why Capvision
Capvision offers a dynamic, high-performance culture where ambitious professionals grow quickly and own meaningful work from day one.
Clear promotion path to People/Account Manager within 24 months
Company Equity at manager level
Comprehensive paid training across project execution, client service, and leadership
Diverse project exposure-Associates are never siloed
New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus
Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus
Health, dental, vision insurance + 401K
Free daily lunch, snacks, Monday breakfast, and regular team events
Monthly commuter + mobile phone stipends ($1,800 in cash benefits)
At Capvision, growth is earned-not given. You'll be challenged, supported, and trusted to lead early in your career.
One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics.
Ideal background:
1-3 years in customs or trade compliance
Comfortable working under time pressure
Familiar with tariff classification and import documentation
Strong attention to detail and organization
Fluent in English and Mandarin
Apply today to be part of the great supporting team.
$43k-83k yearly est. 4d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Service advisor job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
8 hour shift
On site - In office only
$29k-36k yearly est. 5d ago
Customer Success Associate
Adaptive Security
Service advisor job in New York, NY
About Adaptive Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from Andreessen Horowitz (a16z), the OpenAI Startup Fund, and Abstract Ventures. The round marked NVIDIA's first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, repeat entrepreneurs who have built and scaled category-defining companies. Brian and Andrew previously co-founded Attentive, which grew to more than $500M in annual revenue and a $10B+ valuation, and TapCommerce, which was acquired by Twitter. Together, they bring deep experience building high-growth, product-led businesses at massive scale as Adaptive builds the security layer for the AI era.
Trusted by leading banks, technology companies, and healthcare organizations, Adaptive protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started.
The Role
We are growing our Customer Success team based out of our NYC office. The Customer Success Associate role is a foundational role with the autonomy to define and shape our customer onboarding and support processes from the ground up. You will act as the first line of defense for our clients-owning all aspects of implementation, onboarding, and technical support. As the "face of the product", you will ensure customers see immediate and lasting value from our platform. You'll partner directly with leadership and Engineering to rapidly troubleshoot issues, relay product feedback, and identify areas for improvement-ensuring a world-class experience for our users. This is an opportunity to make a significant impact, influence how we scale, and grow your career alongside a fast-moving, well-funded startup.
Responsibilities
Own all aspects of customer implementation, onboarding, and support.
Conduct kick-off calls with new customers to ensure a successful setup and clear expectations.
Act as the first responder for customer-reported issues, providing prompt troubleshooting and ensuring timely resolutions.
Proactively monitor support channels (email, chat, etc.) and respond efficiently to customer inquiries.
Collaborate with Engineering to escalate and resolve complex incidents, surfacing broader product or platform health concerns as needed.
Partner with internal teams (Product, Design, Leadership) to continuously improve the customer experience, tools, and processes.
Act as the voice of the customer, providing product feedback and identifying gaps or new feature opportunities.
Strive to exceed customer expectations in response quality, timeliness, and overall satisfaction, ensuring customers achieve ongoing success with our platform.
Qualifications
1-3 years of work experience, ideally at a SaaS company (bonus points for direct Customer Success, Implementation, or Client Support experience)
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills and a customer-first mindset.
Demonstrated ability to multitask, prioritize, and thrive in a fast-paced startup environment.
A growth mindset and willingness to learn rapidly-both from customer interactions and from working closely with engineers and product managers.
Compensation & Benefits
Competitive compensation and a fantastic office atmosphere.
Premium healthcare and wellness benefits.
$33k-57k yearly est. 5d ago
Customer Service Representative
Copart, Inc. 4.8
Service advisor job in Islandia, NY
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
$31k-36k yearly est. 5d ago
Customer Support 1
Collabera 4.5
Service advisor job in Melville, NY
Contract: Melville, New York, US Salary Range: 16.00 - 17.00 | Per Hour Days Left: 28 days, 3 hours left Apply Client: Healthcare Insurance Title: Customer Support 1 Pay Rate: $16-17/hr Duration: 3 Months Top Requirements:
Data Entry
Claim Processing
Insurance Claiming
Job Description:
With general supervision, ensure accurate, timely, and efficient customer support.
Respond to customer inquiries in a manner that supports the achievement of goals.
Essential Functions:
Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/email.
Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas:
Prescriptions
Plans
Products
Services
Procedures
Online purchasing & e-Commerce knowledge
Internet knowledge
Payment processing/payment collections
Eligibility verification
Order Status, Shipping Status, and Stock Availability
Accurate completion of necessary documentation, letters, and forms processing
Quality Assurance testing for company software
Research and resolve issues/complaints and determine appropriate resolution(s)
Solve problems and assist with issues that may not fit the "cookie-cutter" solution
Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions
Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts
Effectively maintain specific line of business Customer Service standards and support level standards
Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently
Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information to attendees; available for occasional overnight travel
Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders
Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders
Contingent on the LOB, may process claims based on business needs and workflow fluctuations
Job Specifications:
Typically has the following skills or abilities:
One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries
Available to work any shift, including weekends, holidays, and/or overnight
Demonstrated internet knowledge and understanding of basic internet browser settings
Demonstrated ability to work with multiple software programs, simultaneously
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
Data entry
claim processing
Insurance claim
customer support
customer service
csr
Reach Out to a Recruiter
Recruiter
Email
Phone
Gujari Sai Milan
************************
Apply Now
$16-17 hourly 3d ago
Customer Service Representative
A. Duie Pyle, Inc. 4.5
Service advisor job in Elizabeth, NJ
A. Duie Pyle is seeking a Customer Service Representative to join our team to serve as a key point of contact for both internal and external customers. This role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service.
Why Pyle?
Weekly pay every Friday via direct deposit
10:30 AM - 7:00 PM; Monday-Friday
Paid vacation, PTO, and annual holidays
Medical, Dental, Vision and Life Insurance
401(k) with Company Match; Annual Profit Sharing (100% employer paid)
Short Term and Long Term Disability
Wellness Programs for yearly benefits discount
Simply put, Pyle People Deliver. Since 1924, A. Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success. If you're ready to build a career with a company that continues to lead the supply chain and logistics industries, we'd love to hear from you.
To be qualified for this position, you should possess the following:
1 year of prior customer service experience preferred
Experience in a fast-paced work environment; strong attention to detail
Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays
Customer Service Representative responsibilities include, but are not limited to:
Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
Scheduling delivery appointments and handle re-consignments
Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
Ensuring the accurate billing of shipments
Compiling and delivering custom reports; performing daily audits of reports
Documenting all customer interactions for follow up and record keeping purposes
Assisting customers with "My Pyle" registration and utilization of our web site
Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, "Make Busy" %, Contacts per Hour)
For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$34k-41k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Service advisor job in Melville, NY
Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual preferred
$31k-39k yearly est. 5d ago
Customer Service Representative
Conduent, Inc. 4.0
Service advisor job in Newark, NJ
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You Customer Service Representative, Customer Service, Representative, Retail, Banking, Information
$30k-35k yearly est. 5d ago
Sales Associate: Custom Specialist - NYC
Alteration Specialists
Service advisor job in New York, NY
Job Title: Sales Associate: Custom Specialist Compensation Range: Competitive Packages Reports to: Sales Manager We are seeking a driven and results-oriented Sales Associate to join our team at LABEL. This role focuses on direct sales, client acquisition, and building a robust pipeline through cold calling, outreach, and consistent follow-up. If you're a self-motivated "hunter" who thrives on hitting sales targets, taking ownership of your results, and delivering an exceptional client experience, this is an exciting opportunity to grow your career in the custom clothing industry.
What You Will Do
Lead Generation and Sales
Proactively self-source and prospect new clients through cold calling, email outreach, and social media engagement.
Consistently meet or exceed weekly and monthly sales targets, including appointment-setting and revenue generation goals.
Conduct sales appointments with professionals, including business executives and entrepreneurs, in our LABEL showroom or at other convenient locations.
Client Relationship Management
Build and maintain strong client relationships through consistent and personalized follow-ups.
Regularly communicate with clients regarding orders, promotions, and new services to drive repeat business.
Maintain accurate records of all sales activity, client interactions, and performance metrics using our CRM system.
Operations and Business Management
Ensure timely and accurate order submissions, proactively resolving any issues to maintain client satisfaction.
Collaborate with the team to optimize sales workflows and share insights to improve processes.
Training and Certification Period
This role includes a comprehensive two-month training period designed to set you up for success. During this time, you will:
Complete a structured training program to develop the knowledge and skills needed to excel.
Learn and apply LABEL's sales processes, product knowledge, and client engagement strategies.
Meet key benchmarks to track your progress and ensure you are on the right path.
Certification testing will be provided at the end of the training to confirm readiness. Successful completion of the training and certification process is required to begin selling independently.
Attributes We Value
You have a Hunter Mentality. You are motivated by pursuing leads, closing deals, and surpassing sales targets.
You are accountable, taking ownership of your responsibilities, consistently delivering on commitments, and owning both successes and areas for improvement.
You are ambitious and goal-oriented. You have an entrepreneurial spirit that thrives on hitting measurable objectives and finding new ways to succeed.
Self-Motivated and Entrepreneurial: You are proactive in identifying opportunities and taking initiative.
You are Charismatic and Personable. You have a natural ability to connect with clients and foster trust.
Professionalism: You consistently demonstrate reliability, integrity, and a polished demeanor in all client and team interactions.
You are detail-oriented. You ensure accuracy in every aspect of your work.
Coachable and Open to Feedback: You value personal growth and continuous improvement.
What We Are Looking For
1-2 years of experience in sales, cold calling, or customer service preferred.
Bachelor's degree or equivalent work experience.
Proven ability to meet or exceed sales goals is a strong advantage.
Why Label?
At LABEL, you'll be a key player in building one of the most exciting custom clothing brands in the U.S. While we are a company with over a decade of experience, we are in a dynamic growth phase, operating with the energy and innovation of a startup environment. As a Custom Specialist, you'll have the tools, training, and support to thrive in a fast-paced, results-driven culture where your success drives the company's growth.
This is more than just a sales role; it's an opportunity to create a welcoming and professional atmosphere that leaves a lasting impact on clients, particularly during some of the most significant moments in their lives. You'll help expand our brand while building long-term relationships with clients and partners, all while honing your sales skills and becoming an expert custom clothier.
You'll participate in a comprehensive training program designed to provide exceptional service, technical expertise, and an elevated client experience. As part of a tight-knit operations and sales team, you'll enjoy the excitement and challenges of being part of a growing organization disrupting the custom clothing industry, with unlimited opportunities for career growth.
LABEL is committed to rewarding top talent with competitive compensation, full benefits, and a focus on professional development. If you're looking for a role where you can grow as fast as the brand, be part of something transformational, and help shape the future of custom clothing, LABEL is the place for you!
Compensation
We offer a competitive compensation package with uncapped commission potential-your earning power is limited only by your ambition. After your first year, your income is entirely performance-driven, with no ceiling on what you can achieve. To support your success from the start, we provide one year of training assistance pay, including a minimum income of $42,000 in your first year. With the right drive and determination, the sky's the limit-your success is in your hands.
$42k yearly 1d ago
Customer Experience Associate (79296)
Asphalt Green Inc. 3.9
Service advisor job in New York, NY
About the Role: Asphalt Green is seeking an energetic and enthusiastic Customer Experience Associate to join our team! We are looking for someone who is passionate about providing top-notch service, ensuring that every member and guest has a positive and memorable experience at our facility. If you thrive on helping others and take pride in delivering exceptional customer care, this role is perfect for you!
Why Join Us?
This is an exciting opportunity to sharpen your administrative skills while fostering a welcoming environment. You'll gain experience using Salesforce, a leading system for business tracking and customer management. Plus, all employees enjoy complimentary access to our facilities-no need for an additional gym membership!
Key Responsibilities:
Warmly greet and welcome members, guests, and visitors with a positive attitude
Proactively manage and resolve customer complaints and issues professionally
Assist with check-in/check-out procedures to ensure a smooth and efficient process
Provide accurate information about programs, services, and membership options
Monitor facility access and enforce security and safety protocols
Support membership sales by explaining benefits and processing enrollments, including printing membership cards
Maintain a clean and organized front desk and lobby area
Distribute towels to guests and process transactions via POS
Handle phone inquiries and direct calls to the appropriate departments
Assist with administrative tasks such as data entry, filing, and record maintenance
Collaborate with team members to create a positive and cohesive work environment
Serve as a resource and provide information to Asphalt Green program staff
Requirements:
Must have open availability, including the ability to work evenings, weekends, and holidays
Strong communication and customer service skills
Ability to multitask and maintain a positive attitude in a fast-paced environment
Perks:
Competitive hourly rate of $18.00 to $20.00 based on experience
Free access to our state-of-the-art fitness facilities
Opportunities for growth and professional development If you're ready to make a difference and help create exceptional experiences at Asphalt Green, we want to hear from you
$18-20 hourly 5d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Service advisor job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 5d ago
Customer Service Representative
Prokatchers LLC
Service advisor job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 3d ago
Client Programs Liaison
American Society for The Prevention of Cruelty To Animals
Service advisor job in New York, NY
Are you a positive, engaging people person who thrives in a fast-paced environment? If so - and you love animals - you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility.
The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed.
As the Client Programs Liaison, you'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines.
Responsibilities:
Responsibilities will include, but are not limited to:
Client Relations & Hospitality - 60%
* Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs
* Provide translation support (English/Spanish) between clients and the ASPCA teams as needed
* Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support
* Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care.
* Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process
* Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate
* Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries
* Knowledgeable about the Adoption Center's adoption process
* Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact
* Complete and maintain a log of client interactions and inquiries and provide follow up as necessary
* Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form
* Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience
* Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby
* Manage intake of animal relinquishments as needed
* Other duties as assigned
Internal Communication & Collaboration - 20%
* Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values
* Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities
* Collaborate with subject matter experts to keep all reference materials used to direct clients to services current
* Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted
* Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts
Conflict Resolution - 20%
* Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions.
* Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client.
* Working with program leaders, identify needs and solutions that improve client experience and reduce conflict
* Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed
Exemplify the ASPCA's Core Values:
* Has Commitment and dedication to improving the lives of animals
* Demonstrates Ownership and feels responsible for outcomes
* Believes in Team - that we are stronger together
* Seeks to Elevate others and reimagine what is possible
* Focuses on Impact, specifically making change for animals
Qualifications:
* Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality
* Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities
* Thrives on providing exceptional customer service experiences; exemplary customer engagement skills
* Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily
* Exceptional problem-solving abilities and sound judgment are required
* Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable)
* Experience with and/or interest in working with underserved communities is required
* Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner
* Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public
* Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs
Language:
Other languages desirable
Schedule:
* The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines.
Compensation and benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour.
For more information on our benefits offerings, click here.
Stay Connected - Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required), Spanish (Required)
Education and Work Experience:
High School Diploma (Required)
Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus
$26.8-28.7 hourly 5d ago
Express Service Specialist
Aptask 4.4
Service advisor job in New York, NY
Job Title: Office Services Specialist 03-months Contract Pay Rate: $17.56/hr. on W2 Schedule: Mon Fri, 9AM 6PM (1-hour lunch) Client: Epiq Global Top 3 Required Skills: 1. Prior experience in office support, facilities, or equipment maintenance roles.
2. Familiarity with common office supply types and printer/copier brands.
3. Ability to work independently and follow established procedures.
Job Summary:
The Express Services Specialist will provide onsite office, mailroom, and equipment support services for Epiq s client site. This role involves maintaining office supplies, assisting with mail distribution, copying/printing, and troubleshooting office equipment while ensuring high-quality service and professionalism.
Key Responsibilities:
Operate and maintain copiers, printers, and related equipment (55 devices).
Troubleshoot printer issues and replace toner as needed.
Handle mail distribution, package delivery, and supply replenishment.
Support copy/print/scan requests, ensuring accuracy and timeliness.
Maintain organization of copy rooms and office supply areas.
Communicate effectively with client staff and Epiq team members.
Qualifications:
High school diploma or equivalent.
Minimum 1 year of office support or facilities experience.
Familiarity with office equipment and supplies.
Strong communication, organization, and customer service skills.
Ability to work independently and follow established procedures.
Dress Code: Business casual
Background Check: Required (must clear prior to start)
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
How much does a service advisor earn in Hempstead, NY?
The average service advisor in Hempstead, NY earns between $38,000 and $131,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Hempstead, NY
$71,000
What are the biggest employers of Service Advisors in Hempstead, NY?
The biggest employers of Service Advisors in Hempstead, NY are: