Looking for a new career for the new year? We need upbeat, motivated and accountable team players to join our marketing team. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity.
Don't waste gas, time and money commuting or on daycare. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview.
Skills Needed:
Proficient in MS Office
Basic Computer Knowledge and Skills
Think Outside The Box
Excellent Written and Verbal Communication Skills
People Person
Coachable
Accountable
Self-Starter
Strong Drive For Success
Required
Up to Date Computer with High Speed Internet
Phone Access
$26k-38k yearly est. 5d ago
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Client Performance Specialist
Brock & Scott 4.3
Service advisor job in Winston-Salem, NC
About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Diversity, Equity, & Inclusion:
In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience.
Description
The Client Performance Specialist supports the Client Relations Specialist & Operations by monitoring client performance metrics, identifying trends and risks, and partnering with Operations to drive remediation and continuous improvement. This role does not manage direct client relationships, but plays a critical role in protecting service levels, improving scorecard performance, and strengthening the firm's overall client experience.
This role suits those who spot gaps, analyze data, act on insights, and work across teams to solve problems.
Key Responsibilities
Performance Monitoring & Analysis
Review a defined set of clients daily to monitor SLA metrics, performance thresholds, and loans trending outside of SLA.
Identify emerging risks, recurring issues, and performance gaps before they escalate.
Analyze scorecard data, including document revision trends, timeline requirement metrics, and other performance indicators, across multiple states and potentially clients.
Recognize "gap items" where data, processes, or ownership may be missing or unclear.
Root Cause & Remediation Support
Partner closely with Operations and internal teams to perform root cause analysis on performance issues.
Partner in developing, implementing, and tracking remediation plans to bring metrics back within SLA.
Follow issues through to resolution, ensuring corrective actions are completed and effective.
Support continuous improvement efforts by identifying repeat drivers and systemic issues.
Cross-Functional Partnership & Execution
Work collaboratively with Client Relations Liaison, Specialists & Manager to share insights, trends, and risks impacting client portfolios.
Translate performance findings into clear, actionable information for internal teams.
Provide support for ad hoc performance evaluations, in-depth analyses, and specialized projects as required.
Core Skills & Competencies
Strong analytical skills with the ability to identify trends, patterns, and outliers
Ability to perform root cause analysis and contribute to remediation planning
Highly proactive, self-directed, and action-oriented
Strong time management, prioritization, and follow-through skills
Comfortable working in a fast-paced, performance-driven environment
Clear written and verbal communication skills
High attention to detail with strong organizational discipline
Ability to work effectively across teams without direct authority
Position Requirements
Default Servicing Experience preferred.
Experience in performance analysis, operations support, quality, client service, or a related role
Experience working with SLAs, metrics, scorecards, or operational reporting
Demonstrated ability to manage multiple priorities and shifting workloads
Experience partnering with operations or process-driven teams
Proficiency in MS Office and reporting tools
Exempt/Non-Exempt
Non-Exempt
Full-Time/Part-Time
Full-Time
Location(s)
Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh
Shift
-not applicable-
This position is currently accepting applications.
$38k-71k yearly est. 5d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Service advisor job in Martinsville, VA
Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$24k-29k yearly est. 5d ago
Service Advisor
Jerry Hunt Supercenter
Service advisor job in Lexington, NC
Are you looking for growth?? Join one of the Largest and Fastest Growing Dealerships in the Southeast Region!!
Do you fit in with our CORE values? Totally Committed, Integrity, Customers First, Life Long Learner, Urgency.
Join the Jerry Hunt Supercenter team!
Are you ready to take the wheel of your career and steer it towards success? At Jerry Hunt Supercenter, we're looking for a ServiceAdvisor-Service Writer to be the driving force behind exceptional customer experiences. If you have a passion for automobiles and want to be a part of a dynamic team, keep reading.
PAY
A competitive $65,000-$125,000 per year
BENEFITS
Health, dental, and vision coverage
a 401(k) with match
Paid holidays
Vacation time
WHAT DRIVES JERRY HUNT SUPERCENTER
At Jerry Hunt Supercenter, customers can find the used car, truck, or SUV of their dreams. As a premier North Carolina dealership, we have a huge selection of used vehicles to choose from. We offer service and parts, an online inventory, and outstanding financing options. Our customers deserve to spend less time researching and more time enjoying their purchases! We make it easy for our clients to find all the information they need as they research potential options for a new used car. It's important to us to do what we can to make buying a car more affordable, so we regularly have specials for additional savings.
Our employees enjoy our state-of-the-art facility that makes working comfortable. We always have work available and offer a variety of growth opportunities. Each employee is part of our work family and we reward them for their hard work with generous pay, benefits, and perks.
MINIMUM REQUIREMENTS:
Great Attitude
Technical knowledge about automotive repair
Valid driver's license
Computer proficiency
Strong customer service skills
Sales and upselling skills
Organizational and multitasking abilities
Problem-solving capabilities
Experience using a CRM
Location: 28146
Work schedule
Monday to Friday
Weekend availability
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
$65k-125k yearly 60d+ ago
Service Advisor
Tri 4.3
Service advisor job in Eden, NC
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$83k-96k yearly est. Auto-Apply 60d+ ago
Service Advisor (58860)
Parks Automotive Group
Service advisor job in Kernersville, NC
Job Responsibilities:
Schedule appointments with customers
Meet and greet customers at their vehicle
Utilize the e-Advisor tool on every vehicle
Perform proper walkarounds per SOP guidelines
Executes the service SOP (Standard Operating Procedures) at all times.
Presents soft sale menu items during the time of write-up
Informs customers of any open recall that may pertain to their vehicle.
Utilizes AutoPoint and ensures all pertinent categories are above 90% usage
Performs an active delivery with every customer
Updates all open repair orders daily in Reverse Risk.
Work with customers and technicians to identify required maintenance using
service history data
Advise customers on necessary/suggested services, and notify customers of any
current special promotions and up-sell additional services
Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
Estimate the cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to the customer to
gain their understanding of all services provided
Determine the progress of repair/service orders and inform customers accordingly
Ensure comprehensive re-delivery check of customer vehicle, ensuring
cleanliness and that all items identified for service/repair have been carried out
appropriately and on schedule
Review results of customer satisfaction surveys with the service manager
Establish positive relationships with customers
Meet the dealership standards for repair/order production
Qualifications
Job Qualifications:
Experience as a ServiceAdvisor is preferred
Sales experience
High school diploma or equivalent
Professional personal appearance
All applicants must be authorized to work in the USA
Applicants must pass pre-employment testing, including background checks,
MVR, and drug screen.
$46k-84k yearly est. 14d ago
Sales/ Service Advisor- Madison
Sun Auto Tire and Service
Service advisor job in Madison, NC
Tire Max Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.
We have immediate openings for Sales and ServiceAdvisors.
The Sales and ServiceAdvisor are essential team members as the face of the shops and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always provide a 5-star experience. ServiceAdvisors are responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.
Compensation: $90,000- $110,000/Yr (bonus and commissions included)
Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!
Essential Roles and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers
Other duties as assigned
The Sales and ServiceAdvisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.
Qualifications:
High School Diploma or equivalent
Prior experience as a ServiceAdvisor is helpful, but not required
Professional appearance and proven ability to work in a process driven environment
Possess a valid driver's license and pass an MVR screening.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$90k-110k yearly Auto-Apply 9d ago
Service Advisor
M&L Chrysler Dodge Jeep Ram
Service advisor job in Lexington, NC
M&L Chrysler Dodge Jeep Ram is one of the premier dealers in the Greensboro, Winston-Salem and High Point area. We are also part of one of the fastest growing automotive groups in the southeastern United States.
We have an immediate opening for a serviceadvisor that has been a prior certified technician. High Volume, fast-paced environment. We are under new ownership and experiencing tremendous growth. This is a great opportunity for an experience, customer-focused individual who wants to join our team.
Our Purpose:
Improving Lives (Our customers, associates and stakeholders)
Our Vision:
A Culture of Caring, Giving, and Achieving Goals.
Our Mission:
To Identify, Attract and Develop Top Performers.
Values:
Passion, Respect, Integrity, Drive and Excellence
If you are an individual who shares the same values and has been a prior certified Chrysler Technician apply now.
Responsibilities and Duties
Job Purpose:
This position has a vital role in providing the highest level of customer service to our customers. The primary function of this position is to provide our customers with the information that they need to service and maintain their vehicle correctly. Establishing and maintain relationships with our customers is a priority as well as a friendly and positive attitude with customers and co-workers. Always looking out for the customer's and the company's best interest is essential.
Must have been a prior certified technician.
Must have computer proficiency (Automate experience is a plus)
Team oriented, flexible and focused on maintaining a high level of customer service.
Valid NC driver's license.
$46k-83k yearly est. 60d+ ago
Experienced Service Advisor
Hudson Automotive Group 4.1
Service advisor job in Greensboro, NC
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Prior Nissan/Infiniti ServiceAdvisor Experience Preferred
Greensboro Nissan, a Hudson Automotive Company, is actively seeking Experienced ServiceAdvisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Greensboro Nissan and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
5-day Work Week, Alternating Saturdays
Previous ServiceAdvisor Experience is Required
Prior Nissan/Infiniti ServiceAdvisor Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
$80k-100k yearly 14d ago
Automotive Service Advisor / ASM
Toyota of Hollywood 4.3
Service advisor job in Greensboro, NC
We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team. What We're Looking For Our ideal candidate is someone can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. No previous management or ServiceAdvisor experience is required but welcomed! If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you!
Why Toyota of Greensboro?
Closed Sundays
4 day work week
Weekly guarantee pay during Training
Month end bonus potential up to $1,500
No experience necessary
All Toyota training will be done in house
WE OFFER:
Paid training
Medical Benefits, including dental and vision
401(k) retirement plan with company match
RESPONSIBILITIES:
Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations.
Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.
REQUIREMENTS:
Organized and friendly personality
Attendance Mandatory
Comfortable working on a Tablet
Valid driver's license and automobile insurance.
Applicants must be age 18 and up
All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$33k-39k yearly est. Auto-Apply 60d+ ago
Automotive Customer Service Advisor - 2775
Tupeloms
Service advisor job in Greensboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 2d ago
2nd Shift Service Writer
Tlgpeterbilt
Service advisor job in Greensboro, NC
The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department.
What We Offer:
Paid Time Off
Paid Holidays
Medical, Dental and Basic Life
401K with employer contribution
Bi-weekly Pay Schedule
Opportunity for advancement and Career Development
Responsibilities:
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Help cover phone calls for the Service Department.
Try to resolve customer complaints.
Schedule appointments.
Supervise and assist technicians with the diagnosis and repairs of their jobs.
Assist with warranty repair paper flow.
Check in new trucks delivered to the shop and complete the proper forms.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shift's service writer on any special instructions and appointments.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Should possess a High School Diploma.
A College degree or a certificate from a trade school is preferred, but not required.
Experience in dealership service shop environment is strongly preferred but not required.
*Please note this is a safety-sensitive position
The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
$31k-50k yearly est. 2d ago
Customer Service Associate (Restaurant)
Taco Bell/KFC-Pittsboro
Service advisor job in Pittsboro, NC
Taco Bell / KFC - Pittsboro is looking for a full time or part time crew member to join our team in Pittsboro, NC. As a Taco Bell / KFC - Pittsboro crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell / KFC - Pittsboro -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell / KFC - Pittsboro. Apply now!RequiredPreferredJob Industries
Other
$23k-30k yearly est. 43d ago
Automotive Service Advisor
Crossroads Automotive Group 3.3
Service advisor job in Siler City, NC
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers
Qualifications
Job Qualifications:
2 years automotive experience, as well as a technical background, and typically have been in the business for 5 years or more
Strong customer service skills needed
5 day work week
Strong communication skills to deal with customers, employees and vendors
Problem solver
Must have strong references and proven CSI results
Must have computer proficiency, Reynolds & Reynolds a plus
Valid Drivers License and clean driving record
Must consent to and pass a drug/background screen
Professional appearance required
Positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
$34k-39k yearly est. 15d ago
2nd Shift Service Writer
Decisiv 4.1
Service advisor job in Greensboro, NC
The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department.
What We Offer:
Paid Time Off
Paid Holidays
Medical, Dental and Basic Life
401K with employer contribution
Bi-weekly Pay Schedule
Opportunity for advancement and Career Development
Responsibilities:
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Help cover phone calls for the Service Department.
Try to resolve customer complaints.
Schedule appointments.
Supervise and assist technicians with the diagnosis and repairs of their jobs.
Assist with warranty repair paper flow.
Check in new trucks delivered to the shop and complete the proper forms.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shift's service writer on any special instructions and appointments.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Should possess a High School Diploma.
A College degree or a certificate from a trade school is preferred, but not required.
Experience in dealership service shop environment is strongly preferred but not required.
*Please note this is a safety-sensitive position
The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
$29k-38k yearly est. 2d ago
Service Dispatcher-DSR
Go Green Plumbing, Heating, Air & Electrical
Service advisor job in Greensboro, NC
Full-time Description
Being a service dispatcher at Go Green Plumbing, Heating, Air & Electrical means being a 5-Star central communication hub for all communications throughout the day via the service technicians and customers that are on our schedule. A dispatcher coordinates and directs our service technicians by receiving calls, prioritizing tasks and job requests, and relaying crucial information for efficient operations, ensuring timely responses, and ensure all KPI's are met daily. Key duties include dispatching resources, updating schedules, resolving real-time issues, tracking progress using software, maintaining records, and acting as a liaison between field teams, management, and customers.
Key Responsibilities
Receive & Prioritize Calls: Answer emergency and non-emergency calls, gathering essential information and determining response priority.
Dispatch & Coordinate: dispatching personnel to jobs needed, updating customers, scheduling returns
Monitor & Track: Keep real-time track of field units' locations and progress, updating routes for traffic or delays.
Communicate: Relay work orders, instructions, weather updates, and other vital info to field staff.
Problem Solve: Address conflicts, customer issues, and operational disruptions immediately, adjusting plans as needed.
Maintain Records: Keep accurate logs, dispatch records, and other documentation.
Requirements
Strong communication (verbal and written) and interpersonal skills.
Excellent multitasking with problem-solving abilities and attention to detail
Ability to remain calm under pressure in fast-paced environments.
Proficiency with communication and mapping/dispatch computer software.
Amazing customer service (5-star service company)
High school diploma (Associate's degree often preferred in logistics/related fields).
$28k-36k yearly est. 13d ago
Service Dispatcher
Jay's Heating, Air & Plumbing
Service advisor job in Mount Airy, NC
Job Description
Service Dispatcher
Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee?
Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company?
Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for...
Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service!
If you are a motivated people person and are obsessed with delivering superior service, then keep reading!
What We Offer
Core Values:
Always Do the Right Thing
Always Growing
Can-Do Attitude
Be Kind - The Golden Rule
Deliver WOW customer service
Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started!
Engaged: Positive, team-focused work environment with great employee engagement
Always Growing: Ongoing Professional & Personal Development Training Opportunities
Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic
Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good
Destination Employer: Established brand with a great reputation & a strong focus on our company culture
Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms.
Hours: Monday - Friday 8am - 5pm
Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development
What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians.
Our Ideal Candidate Will Have:
3+ years experience in customer service, scheduling or project management
Strong Communication and People Skills
Ability to multitask and expert problem solving skills
Proficiency in Microsoft Office & Web-Based Software Navigation
Project management, scheduling or similar experience preferred
Geographical knowledge of service area or map reading skills
Focused attention to detail (they will have at least read this entire job posting!)
If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.
$28k-36k yearly est. 9d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Service advisor job in Mocksville, NC
Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$25k-31k yearly est. 5d ago
Client Relations Specialist
Brock & Scott 4.3
Service advisor job in Winston-Salem, NC
About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Diversity, Equity, & Inclusion:
In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience.
Description
The Client Relations Specialist manages, retains, and grows a portfolio of assigned clients through proactive relationship management, onboarding coordination, performance analysis, and cross-functional partnership. This role serves as the primary liaison between clients and internal teams, ensuring strong customer service, timely issue resolution, and continuous improvement.
Client Relations operates with a strong focus on relationship building, market intelligence, accountability, and performance transparency. This is a high-visibility role requiring strong communication, analytical thinking, and the ability to translate data and priorities into action.
Key Responsibilities
Client Portfolio & Relationship Ownership
Own assigned client portfolios as the primary point of contact, maintaining strong, trusted relationships through consistency, credibility, and follow-through.
Act as the liaison between clients and internal teams, representing client interests while balancing firm capabilities, timelines, and compliance requirements.
Maintain ownership of assigned Outlook inboxes, ensuring timely review, prioritization, response, and follow-through on client and internal communications.
Lead and coordinate client onboarding and portfolio transitions, ensuring expectations, documentation, and timelines are clearly managed.
Performance Management & Market Insight
Own the monthly client scorecard analysis and review process, ensuring performance is trended, understood, and discussed.
Ensure accurate and consistent storage of scorecards and supporting documentation to support visibility and audit readiness.
Identify portfolio, client, and state-level trends, risks, and opportunities, translating data into actionable insights for clients and internal leadership.
Escalation, Root Cause & Execution
Serve as the lead escalation point for assigned clients once standard escalation paths have been followed.
Perform root cause analysis on escalations and performance gaps and partner with internal teams on remediation plans, action items, and performance improvement plans as needed.
Clearly communicate escalation status, findings, and resolution plans to clients and internal leadership.
Prioritization, Growth & Continuous Improvement
Manage competing client priorities using strong time management, prioritization, and reprioritization skills, actively executing identified priorities.
Proactively identify emerging risks, client needs, or performance concerns and take action before escalation is required.
Identify opportunities to strengthen and grow client relationships through performance improvement and strategic engagement.
Develop, track, and maintain strategic goals aligned to client needs, departmental objectives, and firm priorities.
Support Compliance with onsite and offsite client reviews as needed.
Core Skills & Competencies
Strong time management, prioritization, and execution skills
Proactive, action-oriented approach to client management
Strong analytical and root cause analysis capabilities
Clear, confident written and verbal communication
Ability to influence outcomes and drive accountability
High attention to detail and strong organizational discipline
Comfort operating in a fast-paced, performance-driven environment
Position Requirements
Default Servicing Experience preferred.
Experience in client relations, account management, or a related client-facing role
Ability to manage complex client portfolios and competing priorities
Experience working cross-functionally to resolve issues and improve outcomes
Experience delivering client-focused solutions aligned to business goals
Proficiency in MS Office and reporting tools
Exempt/Non-Exempt
Non-Exempt
Full-Time/Part-Time
Full-Time
Location(s)
Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh
Shift
-not applicable-
This position is currently accepting applications.
$30k-49k yearly est. 5d ago
Automotive Customer Service Advisor- 452
Tupeloms
Service advisor job in Winston-Salem, NC
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
How much does a service advisor earn in High Point, NC?
The average service advisor in High Point, NC earns between $35,000 and $111,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in High Point, NC
$62,000
What are the biggest employers of Service Advisors in High Point, NC?
The biggest employers of Service Advisors in High Point, NC are: