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Service advisor jobs in High Point, NC - 871 jobs

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  • Customer Service Support

    Career Advancement Group

    Service advisor job in Winston-Salem, NC

    Looking for a new career for the new year? We need upbeat, motivated and accountable team players to join our marketing team. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity. Don't waste gas, time and money commuting or on daycare. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access
    $26k-38k yearly est. 5d ago
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  • Client Performance Specialist

    Brock & Scott 4.3company rating

    Service advisor job in Winston-Salem, NC

    About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Diversity, Equity, & Inclusion: In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience. Description The Client Performance Specialist supports the Client Relations Specialist & Operations by monitoring client performance metrics, identifying trends and risks, and partnering with Operations to drive remediation and continuous improvement. This role does not manage direct client relationships, but plays a critical role in protecting service levels, improving scorecard performance, and strengthening the firm's overall client experience. This role suits those who spot gaps, analyze data, act on insights, and work across teams to solve problems. Key Responsibilities Performance Monitoring & Analysis Review a defined set of clients daily to monitor SLA metrics, performance thresholds, and loans trending outside of SLA. Identify emerging risks, recurring issues, and performance gaps before they escalate. Analyze scorecard data, including document revision trends, timeline requirement metrics, and other performance indicators, across multiple states and potentially clients. Recognize "gap items" where data, processes, or ownership may be missing or unclear. Root Cause & Remediation Support Partner closely with Operations and internal teams to perform root cause analysis on performance issues. Partner in developing, implementing, and tracking remediation plans to bring metrics back within SLA. Follow issues through to resolution, ensuring corrective actions are completed and effective. Support continuous improvement efforts by identifying repeat drivers and systemic issues. Cross-Functional Partnership & Execution Work collaboratively with Client Relations Liaison, Specialists & Manager to share insights, trends, and risks impacting client portfolios. Translate performance findings into clear, actionable information for internal teams. Provide support for ad hoc performance evaluations, in-depth analyses, and specialized projects as required. Core Skills & Competencies Strong analytical skills with the ability to identify trends, patterns, and outliers Ability to perform root cause analysis and contribute to remediation planning Highly proactive, self-directed, and action-oriented Strong time management, prioritization, and follow-through skills Comfortable working in a fast-paced, performance-driven environment Clear written and verbal communication skills High attention to detail with strong organizational discipline Ability to work effectively across teams without direct authority Position Requirements Default Servicing Experience preferred. Experience in performance analysis, operations support, quality, client service, or a related role Experience working with SLAs, metrics, scorecards, or operational reporting Demonstrated ability to manage multiple priorities and shifting workloads Experience partnering with operations or process-driven teams Proficiency in MS Office and reporting tools Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location(s) Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh Shift -not applicable- This position is currently accepting applications.
    $38k-71k yearly est. 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Martinsville, VA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. 5d ago
  • Service Advisor

    Jerry Hunt Supercenter

    Service advisor job in Lexington, NC

    Are you looking for growth?? Join one of the Largest and Fastest Growing Dealerships in the Southeast Region!! Do you fit in with our CORE values? Totally Committed, Integrity, Customers First, Life Long Learner, Urgency. Join the Jerry Hunt Supercenter team! Are you ready to take the wheel of your career and steer it towards success? At Jerry Hunt Supercenter, we're looking for a Service Advisor-Service Writer to be the driving force behind exceptional customer experiences. If you have a passion for automobiles and want to be a part of a dynamic team, keep reading. PAY A competitive $65,000-$125,000 per year BENEFITS Health, dental, and vision coverage a 401(k) with match Paid holidays Vacation time WHAT DRIVES JERRY HUNT SUPERCENTER At Jerry Hunt Supercenter, customers can find the used car, truck, or SUV of their dreams. As a premier North Carolina dealership, we have a huge selection of used vehicles to choose from. We offer service and parts, an online inventory, and outstanding financing options. Our customers deserve to spend less time researching and more time enjoying their purchases! We make it easy for our clients to find all the information they need as they research potential options for a new used car. It's important to us to do what we can to make buying a car more affordable, so we regularly have specials for additional savings. Our employees enjoy our state-of-the-art facility that makes working comfortable. We always have work available and offer a variety of growth opportunities. Each employee is part of our work family and we reward them for their hard work with generous pay, benefits, and perks. MINIMUM REQUIREMENTS: Great Attitude Technical knowledge about automotive repair Valid driver's license Computer proficiency Strong customer service skills Sales and upselling skills Organizational and multitasking abilities Problem-solving capabilities Experience using a CRM Location: 28146 Work schedule Monday to Friday Weekend availability Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching
    $65k-125k yearly 60d+ ago
  • Service Advisor

    Tri 4.3company rating

    Service advisor job in Eden, NC

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $83k-96k yearly est. Auto-Apply 60d+ ago
  • Service Advisor (58860)

    Parks Automotive Group

    Service advisor job in Kernersville, NC

    Job Responsibilities: Schedule appointments with customers Meet and greet customers at their vehicle Utilize the e-Advisor tool on every vehicle Perform proper walkarounds per SOP guidelines Executes the service SOP (Standard Operating Procedures) at all times. Presents soft sale menu items during the time of write-up Informs customers of any open recall that may pertain to their vehicle. Utilizes AutoPoint and ensures all pertinent categories are above 90% usage Performs an active delivery with every customer Updates all open repair orders daily in Reverse Risk. Work with customers and technicians to identify required maintenance using service history data Advise customers on necessary/suggested services, and notify customers of any current special promotions and up-sell additional services Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer Estimate the cost of mechanical, electric, or other repairs Enter itemized estimate on service order and explain estimate to the customer to gain their understanding of all services provided Determine the progress of repair/service orders and inform customers accordingly Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule Review results of customer satisfaction surveys with the service manager Establish positive relationships with customers Meet the dealership standards for repair/order production Qualifications Job Qualifications: Experience as a Service Advisor is preferred Sales experience High school diploma or equivalent Professional personal appearance All applicants must be authorized to work in the USA Applicants must pass pre-employment testing, including background checks, MVR, and drug screen.
    $46k-84k yearly est. 14d ago
  • Sales/ Service Advisor- Madison

    Sun Auto Tire and Service

    Service advisor job in Madison, NC

    Tire Max Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning. We have immediate openings for Sales and Service Advisors. The Sales and Service Advisor are essential team members as the face of the shops and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always provide a 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations. Compensation: $90,000- $110,000/Yr (bonus and commissions included) Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid driver's license and pass an MVR screening. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $90k-110k yearly Auto-Apply 9d ago
  • Service Advisor

    M&L Chrysler Dodge Jeep Ram

    Service advisor job in Lexington, NC

    M&L Chrysler Dodge Jeep Ram is one of the premier dealers in the Greensboro, Winston-Salem and High Point area. We are also part of one of the fastest growing automotive groups in the southeastern United States. We have an immediate opening for a service advisor that has been a prior certified technician. High Volume, fast-paced environment. We are under new ownership and experiencing tremendous growth. This is a great opportunity for an experience, customer-focused individual who wants to join our team. Our Purpose: Improving Lives (Our customers, associates and stakeholders) Our Vision: A Culture of Caring, Giving, and Achieving Goals. Our Mission: To Identify, Attract and Develop Top Performers. Values: Passion, Respect, Integrity, Drive and Excellence If you are an individual who shares the same values and has been a prior certified Chrysler Technician apply now. Responsibilities and Duties Job Purpose: This position has a vital role in providing the highest level of customer service to our customers. The primary function of this position is to provide our customers with the information that they need to service and maintain their vehicle correctly. Establishing and maintain relationships with our customers is a priority as well as a friendly and positive attitude with customers and co-workers. Always looking out for the customer's and the company's best interest is essential. Must have been a prior certified technician. Must have computer proficiency (Automate experience is a plus) Team oriented, flexible and focused on maintaining a high level of customer service. Valid NC driver's license.
    $46k-83k yearly est. 60d+ ago
  • Experienced Service Advisor

    Hudson Automotive Group 4.1company rating

    Service advisor job in Greensboro, NC

    $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Prior Nissan/Infiniti Service Advisor Experience Preferred Greensboro Nissan, a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Greensboro Nissan and Hudson Automotive Group? Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities 5-day Work Week, Alternating Saturdays Previous Service Advisor Experience is Required Prior Nissan/Infiniti Service Advisor Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $80k-100k yearly 14d ago
  • Automotive Service Advisor / ASM

    Toyota of Hollywood 4.3company rating

    Service advisor job in Greensboro, NC

    We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team. What We're Looking For Our ideal candidate is someone can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. No previous management or Service Advisor experience is required but welcomed! If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you! Why Toyota of Greensboro? Closed Sundays 4 day work week Weekly guarantee pay during Training Month end bonus potential up to $1,500 No experience necessary All Toyota training will be done in house WE OFFER: Paid training Medical Benefits, including dental and vision 401(k) retirement plan with company match RESPONSIBILITIES: Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations. Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers. Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction. REQUIREMENTS: Organized and friendly personality Attendance Mandatory Comfortable working on a Tablet Valid driver's license and automobile insurance. Applicants must be age 18 and up All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Automotive Customer Service Advisor - 2775

    Tupeloms

    Service advisor job in Greensboro, NC

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 2d ago
  • 2nd Shift Service Writer

    Tlgpeterbilt

    Service advisor job in Greensboro, NC

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $31k-50k yearly est. 2d ago
  • Customer Service Associate (Restaurant)

    Taco Bell/KFC-Pittsboro

    Service advisor job in Pittsboro, NC

    Taco Bell / KFC - Pittsboro is looking for a full time or part time crew member to join our team in Pittsboro, NC. As a Taco Bell / KFC - Pittsboro crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell / KFC - Pittsboro -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell / KFC - Pittsboro. Apply now!RequiredPreferredJob Industries Other
    $23k-30k yearly est. 43d ago
  • Automotive Service Advisor

    Crossroads Automotive Group 3.3company rating

    Service advisor job in Siler City, NC

    Ensure that customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationships with the customers Qualifications Job Qualifications: 2 years automotive experience, as well as a technical background, and typically have been in the business for 5 years or more Strong customer service skills needed 5 day work week Strong communication skills to deal with customers, employees and vendors Problem solver Must have strong references and proven CSI results Must have computer proficiency, Reynolds & Reynolds a plus Valid Drivers License and clean driving record Must consent to and pass a drug/background screen Professional appearance required Positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement
    $34k-39k yearly est. 15d ago
  • 2nd Shift Service Writer

    Decisiv 4.1company rating

    Service advisor job in Greensboro, NC

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $29k-38k yearly est. 2d ago
  • Service Dispatcher-DSR

    Go Green Plumbing, Heating, Air & Electrical

    Service advisor job in Greensboro, NC

    Full-time Description Being a service dispatcher at Go Green Plumbing, Heating, Air & Electrical means being a 5-Star central communication hub for all communications throughout the day via the service technicians and customers that are on our schedule. A dispatcher coordinates and directs our service technicians by receiving calls, prioritizing tasks and job requests, and relaying crucial information for efficient operations, ensuring timely responses, and ensure all KPI's are met daily. Key duties include dispatching resources, updating schedules, resolving real-time issues, tracking progress using software, maintaining records, and acting as a liaison between field teams, management, and customers. Key Responsibilities Receive & Prioritize Calls: Answer emergency and non-emergency calls, gathering essential information and determining response priority. Dispatch & Coordinate: dispatching personnel to jobs needed, updating customers, scheduling returns Monitor & Track: Keep real-time track of field units' locations and progress, updating routes for traffic or delays. Communicate: Relay work orders, instructions, weather updates, and other vital info to field staff. Problem Solve: Address conflicts, customer issues, and operational disruptions immediately, adjusting plans as needed. Maintain Records: Keep accurate logs, dispatch records, and other documentation. Requirements Strong communication (verbal and written) and interpersonal skills. Excellent multitasking with problem-solving abilities and attention to detail Ability to remain calm under pressure in fast-paced environments. Proficiency with communication and mapping/dispatch computer software. Amazing customer service (5-star service company) High school diploma (Associate's degree often preferred in logistics/related fields).
    $28k-36k yearly est. 13d ago
  • Service Dispatcher

    Jay's Heating, Air & Plumbing

    Service advisor job in Mount Airy, NC

    Job Description Service Dispatcher Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee? Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then keep reading! What We Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be Kind - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputation & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms. Hours: Monday - Friday 8am - 5pm Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Our Ideal Candidate Will Have: 3+ years experience in customer service, scheduling or project management Strong Communication and People Skills Ability to multitask and expert problem solving skills Proficiency in Microsoft Office & Web-Based Software Navigation Project management, scheduling or similar experience preferred Geographical knowledge of service area or map reading skills Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.
    $28k-36k yearly est. 9d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Mocksville, NC

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $25k-31k yearly est. 5d ago
  • Client Relations Specialist

    Brock & Scott 4.3company rating

    Service advisor job in Winston-Salem, NC

    About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Diversity, Equity, & Inclusion: In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience. Description The Client Relations Specialist manages, retains, and grows a portfolio of assigned clients through proactive relationship management, onboarding coordination, performance analysis, and cross-functional partnership. This role serves as the primary liaison between clients and internal teams, ensuring strong customer service, timely issue resolution, and continuous improvement. Client Relations operates with a strong focus on relationship building, market intelligence, accountability, and performance transparency. This is a high-visibility role requiring strong communication, analytical thinking, and the ability to translate data and priorities into action. Key Responsibilities Client Portfolio & Relationship Ownership Own assigned client portfolios as the primary point of contact, maintaining strong, trusted relationships through consistency, credibility, and follow-through. Act as the liaison between clients and internal teams, representing client interests while balancing firm capabilities, timelines, and compliance requirements. Maintain ownership of assigned Outlook inboxes, ensuring timely review, prioritization, response, and follow-through on client and internal communications. Lead and coordinate client onboarding and portfolio transitions, ensuring expectations, documentation, and timelines are clearly managed. Performance Management & Market Insight Own the monthly client scorecard analysis and review process, ensuring performance is trended, understood, and discussed. Ensure accurate and consistent storage of scorecards and supporting documentation to support visibility and audit readiness. Identify portfolio, client, and state-level trends, risks, and opportunities, translating data into actionable insights for clients and internal leadership. Escalation, Root Cause & Execution Serve as the lead escalation point for assigned clients once standard escalation paths have been followed. Perform root cause analysis on escalations and performance gaps and partner with internal teams on remediation plans, action items, and performance improvement plans as needed. Clearly communicate escalation status, findings, and resolution plans to clients and internal leadership. Prioritization, Growth & Continuous Improvement Manage competing client priorities using strong time management, prioritization, and reprioritization skills, actively executing identified priorities. Proactively identify emerging risks, client needs, or performance concerns and take action before escalation is required. Identify opportunities to strengthen and grow client relationships through performance improvement and strategic engagement. Develop, track, and maintain strategic goals aligned to client needs, departmental objectives, and firm priorities. Support Compliance with onsite and offsite client reviews as needed. Core Skills & Competencies Strong time management, prioritization, and execution skills Proactive, action-oriented approach to client management Strong analytical and root cause analysis capabilities Clear, confident written and verbal communication Ability to influence outcomes and drive accountability High attention to detail and strong organizational discipline Comfort operating in a fast-paced, performance-driven environment Position Requirements Default Servicing Experience preferred. Experience in client relations, account management, or a related client-facing role Ability to manage complex client portfolios and competing priorities Experience working cross-functionally to resolve issues and improve outcomes Experience delivering client-focused solutions aligned to business goals Proficiency in MS Office and reporting tools Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location(s) Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh Shift -not applicable- This position is currently accepting applications.
    $30k-49k yearly est. 5d ago
  • Automotive Customer Service Advisor- 452

    Tupeloms

    Service advisor job in Winston-Salem, NC

    The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $27k-34k yearly est. 2d ago

Learn more about service advisor jobs

How much does a service advisor earn in High Point, NC?

The average service advisor in High Point, NC earns between $35,000 and $111,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in High Point, NC

$62,000

What are the biggest employers of Service Advisors in High Point, NC?

The biggest employers of Service Advisors in High Point, NC are:
  1. Tesla
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