Service advisor jobs in Homestead, FL

Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!

BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community. About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally. The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements. This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English. Responsibilities: Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders. Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes. Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes. Document all customer interactions and actions taken in the customer relationship management (CRM) system Assist with outbound calls or follow-ups as required. Provide limited customer service support to company local office affiliates. Assist with special projects as assigned. Contribute to team goals for service, accuracy, and customer satisfaction. Qualifications: Bilingual- Excellent written and verbal communication in Spanish and English a must. Associate or Bachelor's Business Degree Preferred Experience in customer service (minimum two years) preferably in the insurance or financial services sector. Previous customer service experience with LATAM customers a PLUS Knowledge of life insurance products and terminology. Customer focused mindset with empathy and patience. Ability to multi-task and manage time effectively. Attention to detail and high level of accuracy in data entry and documentation. Familiarity with CRM systems and Microsoft Office software Committed team player who actively supports colleagues and contributes to team goals.

ABOUT THE ROLE The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments. KEY RESPONSIBILITIES Marketing Coordination Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits. Lead Social Media Management efforts such as LinkedIn a plus Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards. Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking. Coordinate photography, floor plans, and other creative assets with vendors and internal teams. Maintain and organize the team's contact database while improving marketing processes for better efficiency and results. Financial Support Handle billing, invoicing, and expense reports for the team. Update and maintain stacking plans and other financial tracking tools in Excel. Administrative Support Greet and assist guests; answer and route incoming calls. Manage incoming and outgoing mail and packages. Keep Salesforce and other CRM databases accurate and up to date. Schedule meetings, conference calls, and team activities. Set up conference rooms and prepare materials for client meetings. Client Interface Help prepare materials and presentations for client meetings. Participate in client pitches as needed. Coordinate communication and logistics between the team and clients. Process Management Work closely with the team to manage all active projects and client assignments from start to finish. Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks. Anticipate next steps and help keep the team organized and accountable. Serve as the central point of coordination for ongoing projects and team priorities. Partner with other Client Services Specialists and Operations staff on office-wide initiatives. Qualifications Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field). Professional, proactive, and able to work both independently and as part of a team. Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important. Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce. Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus. Excellent written and verbal communication skills. Strong organizational skills, attention to detail, and the ability to handle multiple priorities. WHY JOIN US? Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

Job Title: Customer Success Specialist Type: Full Time Client Overview: Our client is a Miami-based startup transforming how people interact with government services. Using advanced AI, they streamline complex processes like passports, visas, and vehicle registration - making them faster, easier, and stress-free. Their vision is to make the customer experience seamless through our marketplace of trusted couriers. As a Customer Success Specialist, you will balance quality service with high-volume output - making 150-200 outbound calls per day. It is crucial keeping the conversations focused, efficient, and results-driven. Success in this role means helping customers complete their applications, preventing cancellations or refunds, and maintaining a positive experience throughout. Most customer interactions are managed by our AI platform, in this role you will join a dedicated on-site team that handles escalations, retention outreach, and follow-up calls requiring a human touch. This is a fast-paced, performance-driven position where communication skill, focus, and consistency directly impact success. Being on time, maintaining impeccable attendance, and taking full responsibility for your performance are essential. Responsibilities Make and manage a high volume of outbound calls (150-200 daily) through our AI platform Guide customers through passport, visa, and registration applications Maintain efficient call pacing - balancing quality, empathy, and productivity Focus on retention and refund prevention, resolving concerns quickly Document outcomes and feedback to improve AI workflows and customer experience Collaborate with teammates and product teams to enhance customer journeys Be punctual, reliable, and accountable every day Qualifications 1+ year in a customer success, sales support, or call center environment Proven ability to manage high call volume with professionalism and consistency Strong verbal communication and persuasive problem-solving skills Experience with CRM or AI-driven tools (training provided) Excellent time management - able to stay productive and keep calls concise Dependable, punctual, and responsible with a strong work ethic Positive, team-oriented attitude with a competitive edge Bachelor's degree preferred but not required Must be legally authorized to work in the U.S. (background check required) Compensation & Benefits 💰 $50,000/year 🚗 Parking pass provided 🍳 Complimentary breakfast and snacks 🩺 Aetna Health, Vision, Dental, and Life Insurance 🏖️ 10 PTO days per year + most federal holidays off 📈 Growth opportunities within a high-performing startup Why Join Our Client? You will be part of a team where speed, accountability, and service quality go hand in hand. You will help customers complete essential government services while contributing to a fast-scaling company that blends AI efficiency with human empathy.

The Florida Sea Base is seeking a highly skilled professional to provide in-depth analysis of customer, product, and operational issues, and to resolve escalated problems of the highest complexity. This role ensures that customers receive exceptional service through efficient order processing, accurate correspondence, and seamless coordination with internal teams. A successful candidate for this role should possess a mix of technical expertise, customer-centric mindset, and leadership skills. This is an ideal position for a professional looking to transition to the role of council program director or camp director. This position reports to the Manager of Operations, Florida Sea Base. Responsibilities Serves as an escalation point for issues of the highest complexity; resolves conflicts involving scheduling, resources, or technical problems. Provides analysis and audits on operational processes, call volume, scheduling, and staffing. Administers system modifications. Identifies areas for improvement and recommends process or system changes to management. Oversees or leads projects. Provides workflow coordination, scheduling, and training to the customer service staff. Performs other job-related duties as assigned. Competencies Knowledge of: Customer service best practices; relevant computer systems and applications; typical operational processes and procedures for addressing customer needs. Skill in: Conflict resolution and de-escalation; problem-solving and critical thinking; active listening and empathy; communication, both written and verbal; teamwork and collaboration. Ability to: Work independently and as part of a team; manage multiple tasks and prioritize effectively; analyze data and identify trends; recommend and implement process improvements and enhancements; empathize with the needs of customers and offer appropriate solutions or options. Qualifications Minimum of four (4) years of experience in customer service, ideally involving complex issue resolution and process improvement. Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements. Preference Bachelor's Degree in Business Administration or a related field from an accredited college or university is preferred.

We are seeking a professional and friendly Receptionist to join our team, fully onsite in Brickell, FL. The Receptionist will be the first point of contact for visitors and provide administrative support across the organization. Responsibilities - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk - Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Qualifications - Proven work experience as a Receptionist is required. - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

Miami-Dade County, Florida Are you a motivated and experienced healthcare services sales professional with high drive and energy, and a positive, resilient, can-do attitude? Do you have a genuine passion for helping to support Woundtech's mission to close the care access gap for those suffering from complex wounds? Are you currently or have you worked for an IPA, MSO or health plan in a provider relations or sales capacity? If the answer to these questions is yes, you might be a candidate for a mission-critical role at Woundtech! Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech's clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities. As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving. Responsible for educating IPA, MSO and other referral sources about Woundtech's services and value, as well as assisting them on how to make referrals Efficiently utilize Salesforce CRM before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality. Develop and maintain a deep understanding of Woundtech's wound care offerings, becoming a subject matter expert Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner. Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients. Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services. Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience. Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market. Requirements- Bachelor's or AA degree preferred Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients. Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service. Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals. Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively. Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches-a true team player. Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce. Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market. Commitment to increasing access to care for wound care patients and improving healthcare outcomes. Confidence, polish, and professionalism in all interactions. Flexibility to adapt to changing priorities and a fast-paced work environment. English and Spanish fluency Benefits: You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success. Unlock tiered performance bonuses for consistently meeting or exceeding targets. Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success. Competitive salary and benefits package. Opportunities for professional development and advancement. Collaborative and supportive work environment. If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients! Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Service Advisor - Automotive Dealership (Experience Required) We are seeking an experienced Service Advisor to join our busy, high-volume dealership. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to manage multiple repair orders efficiently. Responsibilities: Greet customers and accurately document their service needs Communicate repair recommendations and updates clearly Coordinate with technicians to ensure timely completion of work Maintain strong customer satisfaction and follow-up WHAT WE OFFER: Medical, Dental, and Vision Insurance 401(k) Savings Plan Ongoing professional development Family-friendly and inclusive culture Career growth and internal promotions Custom and competitive wage plans RATE OF PAY: Expected Rate of Pay: $75-$110k for the right, driven person OUR EXPECTIONS: 3-5 years Service Advisor/Writer experience Proficient with NNAnet DealerTrack experience preferred XTime experience preferred A strong record of positive customer satisfaction results Good organization skills and a friendly personality Fantastic communication skills A professional personal appearance A team-oriented and self-motivated attitude The ability to work with little supervision A clean driving record Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers! What We Offer: Carry over your vacation and personal days, based on previous experience and longevity Weekly pay Health, dental and vision insurance Continuous training programs Team and Individual bonuses based on CSI Sundays off for parts and service departments Responsibilities: Greet customers promptly Obtains customer and vehicle information Write up all items items as described by the customer Determine and recommend needed maintenance based on age, mileage, and vehicle history Prepare complete and accurate estimate of cost of repairs for labor and parts Establish follow-up time and communicate it to the customer Monitor the progress of each vehicle throughout the day, updating customers frequently Verifiy that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to the customers Qualifications: Bilingual Spanish speaking candidates preferred Knowledge of automobiles Positive attitude High volume mentality CSI focused

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service. MAJOR RESPONSIBILITIES: Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar Listen actively to customer concerns and guide them through appropriate service solutions and offerings Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner Clearly communicate estimated pricing, timelines, and expectations at time of check-in Assist in basic troubleshooting and accurately route work orders to the appropriate service queues Process service and point of sale transactions accurately and completely Maintain minimum attachment rates and productivity standards Stay informed of current promotions and attachment opportunities Provide timely, professional updates to customers regarding service status Obtain required certifications as directed by management Keep a clean, organized, and customer-ready workspace EDUCATION & EXPERIENCE: High School diploma or equivalent No prior technical experience required Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Only local candidates will be considered. Candidates must live within a commutable distance from the location in Miami, Florida. Join NorthStar as a Bilingual (Spanish) Family Service Advisor (Sales) at Graceland Memorial Park South in Miami, FL! At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Bilingual (Spanish) Family Service Advisor (Sales) at Graceland Memorial Park South in Miami, FL. You won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful. What We Look For Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments. Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways. Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales-anticipating needs and delivering results. What You Can Expect Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance. Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life. Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free. Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations. Compensation that reflects your character and drive! Exceptional Total Rewards Package Uncapped Commission Program - You control your income Comprehensive Insurance Options Medical, Dental, Vision Life & AD&D Disability Coverage 401(k) with Company Match Tuition Reimbursement Funeral & Cemetery Benefits Employee Referral Bonuses Recognition Programs & Annual Awards Trips Requirements Must successfully pass a criminal background check. Possess a valid driver's license with a clean motor vehicle record (MVR). Bilingual in Spanish Required. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Are you passionate about delivering exceptional service and assisting customers with their automotive needs? Brickell Mazda, a proud member of the esteemed Murgado Automotive Group, is seeking a dedicated Automotive Service Advisor to join our team in Libertyville, IL. Brickell Mazda is a premier automotive dealership located in Miami, FL . As part of the Murgado Automotive Group, we are committed to excellence in every aspect of our business and take pride in providing top-notch service to our valued customers. Key Responsibilities:Greet customers and provide a warm welcome to the service department.Listen to customer concerns and accurately diagnose automotive issues.Provide detailed explanations of recommended services and repairs.Coordinate service appointments and communicate with customers throughout the service process.Generate service estimates and obtain necessary approvals from customers.Maintain accurate records of service transactions and customer interactions.Ensure customer satisfaction by delivering high-quality service in a timely manner. Qualifications:Previous experience as an Automotive Service Advisor or in a similar customer service role.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Knowledge of automotive service and repair procedures.Ability to thrive in a fast-paced environment and work effectively under pressure.Proficiency in computer systems and automotive service software. Why Join Us:Competitive compensation package with bonus opportunities.Comprehensive benefits package, including health insurance and retirement plans.Ongoing training and development opportunities to advance your career.Supportive team environment with opportunities for growth and advancement.Work-life balance with flexible scheduling options.Access to the latest tools and technology in automotive service. If you're a customer-focused individual with a passion for automotive service, we want to hear from you! Join us at Brickell Mazda and become part of our team dedicated to delivering excellence in automotive service. Apply today on Indeed or submit your resume. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

Sells and schedules needed service work in the service department. Promote and attain dealership standards for superior workmanship. Essential Duties include the following. Other duties may be assigned. Schedule service appointments. Obtain customer and vehicle data prior to arrival when possible. Greet customers in a pleasant and timely manner and obtain vehicle information. Write up customers' vehicle problems accurately and clearly on the repair order. Test drive the vehicle with customer as needed to confirm the problem or refer to the test technician. Refer to service history, inspect vehicle, and recommend additional need service. Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provide a complete and accurate written cost estimate for labor and parts. Establish “promised time.” Check with dispatcher if necessary. Obtain customer signature on repair order; provide customer with a copy. Establish customers' method of payment. Obtain credit approval if necessary. Notify dispatcher of incoming work. Check on progress of repair throughout the day. Contact customers regarding any changes in the estimated or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed. Review repair orders to ensure that work is completed and additional work and authorization is noted. Close repair order as appropriate. Ensure that vehicles are parked in assigned areas. Make sure that all vehicles are locked and all keys are marked and put away correctly. Explain completed work and all charges to customer. Implement a quality control process to eliminate comebacks. Handle telephone inquiries regarding appointments and work in progress. Inspect all vehicles for bodywork, inform customer if work is needed, and provide an estimate. Keep service department forms, menus, and pricing guides up-to-date. Implement and maintain a service marketing program. Supervise all cleaning and prepping of new and used vehicles. Keeps work area neat and clean. Exhibit a high level of commitment to customer satisfaction. Maintain a minimum customer satisfaction standard equal to or above the manufacturer expected average. Additional Responsibilities: Adherence to all attendance and punctuality standards. Adherence to timekeeping standards; Employees are required to record the beginning and ending times of any shift, meal break or departure from work for personal reasons. Understand and follow all work rule policies and procedures. Follow the Code of Business Ethics and Conduct. Maintains a professional clean and pressed business appearance as determined by dealership management. Qualifications: Education/Experience: Technically knowledgeable, experienced, or trainable on manufacturer product line. Skills: Excellent communication and organizational skills. Outgoing and patient personality with good customer relations ability. Professional appearance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change. I have carefully read and understand the contents of this Service Advisor . I understand the responsibilities, requirements, and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the company has the same right.

The Service Writer position at Boater's World Marine Centers contributes significantly to the overall customer experience by creating and strengthening relationships with Boater's World customers that require parts and service work performed by creating a professional and customer-centric experience that builds trust, inspires confidence, promotes repeat business, and fosters profitable transactions. Duties and Responsibilities: Customer Service Maintains a neat and professional appearance Create and strengthen relationships with customers by creating a customer-centric experience Assist all customers in need, regardless of department (sales, service, or parts) Maintain a tidy workspace Inform management of customer service opportunities Enhances organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value. Service Writing Ascertains vehicle problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; checking vehicle maintenance records; examining service schedules Adhere to all Boater's World Marine Center rules and State regulations regarding repair order processing Develops accurate estimates by costing materials, supplies, and labor, calculating customer's payment. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; and entering RO into Lightspeed. Inform service customers of work status (completed, additional work approvals, etc.) Increase revenue by performing thorough inspections of incoming units to identify and sell current and future potential work Facilitate sublet work orders Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Previous experience as a Service Writer, preferably in a Marine or Powersports dealership is preferred but not required. Familiarity with basic combustion engine operation and parts is preferred but not required Knows and understands general boating products and vehicles Can demonstrate good ability to learn and operate new computer systems Ability to follow established policies and procedures, as defined by management Able to effectively multi-task several job functions at once Working Conditions Shop environment with potential physical hazards, as well as substantial office conditions May be required to work more than 40 hours Physical Requirements Ability to sit for extended periods of time Lift up to 50lbs Routinely kneel-down, bend-over, and reach to high shelves Salary Description Base Rate + Commission Opportunities

Fleet Services by Cox Automotive keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. The Sr. Service Writer and estimator provides accurate vehicle repair estimates for mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Prepares all relevant estimate paperwork, works with procurement / purchasing to obtain parts and pricing information and works with maintenance teams to ensure work is performed as required. Monitors work processes and outcomes for quality and adherence to estimated timelines and costs. Essential Responsibilities: Performs a higher level of estimation duties based on compiled information from Mobile Technicians and Customers Evaluates the necessity and cost of repairs. Monitors repair status, completion timelines, and customer communications related to approved estimates. Addresses customer issues escalated from team members, customers, or other stakeholders. Keeps records of repair details and completes necessary paperwork. Follow up on outstanding quotes and prioritize workflow to ensure effectiveness. Develops positive working relationships with Estimation team members, internal stakeholders and customers. Provides excellent customer service for all internal and external customers and remains available to answer questions and deal with concerns. Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company. Review, revise existing and generate additional repair estimates at customers request and specifications. Follows job related duties as directed by manager. Collect miscellaneous information and parts pricing from various manufacturers and vendors. Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling Assists with other duties and special projects as assigned. Qualifications Bilingual (Spanish) High School Diploma/GED and 5 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience. 3+ years experience in service advisement, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role Minimum High School diploma or GED required. Ability to deliver high levels of customer service and communication capabilities. Proficient oral and written communication is mandatory. Knowledge/Skills/Abilities Strong communication skills (written, verbal and phone) and customer service skills Experience with (MS Office, emails, typing, etc.)/ software navigation capabilities to generate repair estimates Has a sense of urgency daily; is action oriented; acting with a minimum of planning Ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments Ability to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Maintains professional but friendly demeanor Demonstrates interpersonal and customer service skills Exhibit's ability to remain calm and polite when dealing with frustrated customers and/or technicians Strong communication skills able to communicate clearly and effectively with the ability to effectively interact with all levels within the organization and customers Excellent organizational skills with exceptional follow-through Excellent prioritization skills with strong attention to detail while handling multiple projects in a fast-paced environment Ability to handle multiple projects in a fast-paced environment Preferred Qualifications Experience as an Estimator in a diesel vehicle service department or dealership environment preferred Proficiency with Mitchell One or similar systems

Description: Summary/Objective: The dispatcher in the branch acts as a communication point for emergency and non-emergency calls that come into the branch. The dispatcher will receive requests, transmit messages, and track vehicles. This person must be primarily an excellent communicator and able to remain calm and composed, especially in critical situations. They must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Essential Job Functions: Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Ability to handle HIGH STRESS and HIGH VOLUME is a MUST! Receive and dispatch calls for service needs Prioritize calls according to urgency and importance Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Demonstrate exceptional attention to detail and accuracy in communication and data entry, ensuring correct transposition of critical information such as ticket and purchase order numbers. Requirements: Required Experience: Proven experience as dispatcher or relevant position Tech-savvy with knowledge of relevant methods (CAD) Ability to handle HIGH STRESS and HIGH VOLUME is a MUST! Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma or equivalent required Work Environment: This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular). Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work: This is a full-time position, M/F. Travel: No travel is expected for this position. Required Education and Experience: • High school diploma or GED required. • Two years of previous experience preferred. EEO Statement As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Guardian is a Drug Free Workplace. We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more. To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.

Requirements Required Experience: Tech-savvy with knowledge of relevant methods (CAD) Ability to handle HIGH STRESS and HIGH VOLUME is a MUST! Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma or equivalent required Work Environment: This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular). Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work: This is a full-time position, M/F. Travel: No travel is expected for this position. Required Education and Experience: • High school diploma or GED required. • Two years of previous experience preferred. EEO Statement As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Guardian is a Drug Free Workplace. We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more. To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers! What We Offer: Signing Bonus based on experience Carry over your vacation and personal days, based on previous experience and longevity Weekly pay Health, dental and vision insurance 401k Continuous training programs Team and Individual bonuses based on CSI Sundays off for parts and service departments Responsibilities: Greet customers promptly Obtains customer and vehicle information Write up all items items as described by the customer Determine and recommend needed maintenance based on age, mileage, and vehicle history Prepare complete and accurate estimate of cost of repairs for labor and parts Establish follow-up time and communicate it to the customer Monitor the progress of each vehicle throughout the day, updating customers frequently Verifiy that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to the customers Qualifications: Minimum 1 year experience in a service advisory role Bilingual Spanish speaking candidates preferred Knowledge of automobiles Positive attitude High volume mentality CSI focused