Service advisor jobs in Homestead, FL - 1,106 jobs
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Service Advisor
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Client Support Representative
Customer Service Advisor
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Client Service Associate
Client Associate
Client Representative
SERVICE ADVISOR
Acmgmt LLC
Service advisor job in Miami Beach, FL
Requirements Valid and clean driver's license Experience as a ServiceAdvisor This is a fast-paced shop that is busy and growing. There are opportunities to advance and grow your career. You will be part of a team that is focused on customer satisfaction as well as employee satisfaction. Please contact Mark Leslie, Service Director by email.
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We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$36k-64k yearly est. 6d ago
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Service Advisor
Autonation, Inc. 4.0
Service advisor job in Davie, FL
Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni ServiceAdvisor, Customer Experience, Advisor, Vehicle, Automotive
$34k-55k yearly est. 2d ago
Service Advisor
Bomnin Chevrolet Dadeland
Service advisor job in Miami Springs, FL
About the Organization Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.
At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.
In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.
We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: ServiceAdvisor
Reports To: Service Manager/Director, Service Operations Director
Job Status: Full-time, Exempt
Department: Service
Job Summary:
The ServiceAdvisor at Bomnin Automotive serves as a key point of contact between customers and the service department. This role plays a vital role in ensuring exceptional customer service experiences by effectively communicating vehicle service needs, providing accurate estimates, and coordinating service appointments.
Key Responsibilities:
Customer Interaction:
Greet and assist customers and associates professionally and courteously.
Gather vehicle information, service history, and customer concerns.
Schedule service appointments.
Keep customers informed about the status of their vehicles and any recommended services.
Repair Order Generation:
Generate accurate repair orders.
Document vehicle information, services requested, and necessary parts.
Collaborate with service technicians and the parts department to facilitate repairs and parts procurement.
Maintain organized repair order records.
Communication and Coordination:
Communicate effectively with the service department, parts department, and other internal teams.
Coordinate workflow with technicians and serviceadvisors for efficient service delivery.
Assist with vehicle check-ins and check-outs as needed.
Quality Control:
Perform quality checks on completed work to ensure it meets dealership standards.
Verify that all work performed aligns with the repair order and customer expectations.
Address any discrepancies or concerns promptly.
Administrative Support:
Assist in administrative tasks related to the service department, including filing, data entry, and report generation.
Maintain organized records of service appointments, repair orders, and customer information.
Position Requirements
Requirements:
High school diploma or equivalent.
Previous experience in a serviceadvisor role is preferred.
Strong computer skills and proficiency in using dealership-specific software.
Detail-oriented with excellent organizational skills.
Effective communication skills.
Ability to work in a fast-paced dealership environment.
Bilingual in English and Spanish is preferred but not required.
Willingness to take a Skill Evaluation Pre-Employment Assessment.
Physical Demands:
The ServiceAdvisor should be capable of performing typical office tasks, including standing, walking, sitting, lifting, and carrying. They should have good vision, hearing, and communication skills and be able to move around the service department and customer areas as needed.
Work Environment:
The ServiceAdvisor primarily works within the service department of Bomnin Automotive. This role involves frequent interaction with customers and various weather conditions, such as rain, heat, and cold, when interacting with customers and vehicles.
Other Duties:
Please note that this job description is not exhaustive, and other duties may be assigned as needed by the Service Manager/Director or Service Operations Director.
At-Will Employment:
Employment with Bomnin Automotive is at-will, which means either the associate or the company can terminate the employment relationship at any time, with or without cause and with or without notice.
Equal Opportunity Employer:
Bomnin Automotive is committed to providing equal employment opportunities to all associates and applicants without regard to race, religion, color, sex, national origin, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
Full-Time/Part-Time
Full-Time
Location
Bomnin Volvo Cars Dadeland
This position is currently accepting applications.
$36k-64k yearly est. 6d ago
Bilingual Customer Service Rep (English/Spanish)
Automatic Data Processing, Inc. 4.7
Service advisor job in Miami Springs, FL
ADP is hiring bilingual Associate Client Support Consultants. This position is hybrid - working 3 days in the Miami office and 2 days from home each week. Are you ready to join a company offering career advancement opportunities throughout your caree Customer Service, English, Spanish, Bilingual, Client Support, Service, Retail
$25k-34k yearly est. 5d ago
Client Relationship Representative
Alphabe Insight Inc.
Service advisor job in Miami Springs, FL
About Us At Every Word Code, we are dedicated to delivering innovative communication and technology solutions that connect people and businesses with precision and purpose. Our team thrives on creativity, collaboration, and excellence-transforming complex challenges into streamlined experiences. We believe in empowering our employees through growth, mentorship, and a culture built on integrity and success.
Job Description
We are seeking a Client Relationship Representative to join our Miami team. The ideal candidate will serve as the main point of contact for our clients, ensuring satisfaction, trust, and long-term collaboration. This role requires a balance of professionalism, empathy, and strategic thinking to maintain meaningful partnerships and deliver exceptional client experiences.
Responsibilities
Build and nurture strong relationships with new and existing clients.
Act as the primary liaison between clients and internal departments.
Understand client goals to provide tailored solutions and proactive support.
Ensure timely follow-up on client requests and maintain accurate records.
Identify opportunities to enhance service delivery and client satisfaction.
Collaborate with cross-functional teams to deliver exceptional results.
Qualifications
Qualifications
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Professional demeanor with a client-first mindset.
Ability to manage multiple priorities and meet deadlines.
Driven, reliable, and adaptable in a dynamic environment.
Additional Information
Benefits
Competitive salary ($56,000-$59,000 annually).
Growth and career advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing development programs.
Health and wellness initiatives.
Full-time position with consistent schedule and stability.
$56k-59k yearly 6d ago
Client Services Associate
Ascendo 4.3
Service advisor job in Miami, FL
Dynamic Client Service Associate | Amazing Growth Potential & Competitive Pay Ascendo is excited to present this opportunity in the Wealth Management industry. This is a fantastic chance to join a boutique firm on an upward trajectory that prioritizes a high-touch, human-centered approach to financial planning. We are seeking a dedicated professional who thrives in a supportive culture and can balance technical precision with genuine empathy. The ideal candidate brings a robust background in navigating custodial platforms and possesses a fluent understanding of financial concepts such as Roth Conversions, IRA Rollovers, and Trust structures to hit the ground running.
Responsibilities
Act as the primary point of contact for major custodians and third-party providers to resolve operational inquiries.
Manage the full lifecycle of client requests including account openings, money movement, and journals.
Maintain accurate client data within CRM systems to ensure a reliable source of information for the team.
Collaborate with compliance leadership to assist with account reviews and necessary regulatory action items.
Coordinate advisor calendars and prepare essential materials for client review meetings.
Facilitate clear communication regarding transaction status to keep both clients and advisors fully informed.
Qualifications
Strong understanding of investment vehicles, retirement plans, and trust nuances.
Proven experience working within an RIA or financial services environment.
Exceptional organizational skills with the ability to create and follow repeatable processes.
Proficiency with digital record-keeping and adherence to industry compliance standards.
Experience utilizing financial planning software and CRM tools to support operations.
Ability to handle sensitive information with the highest level of integrity and care.
Benefits
Comprehensive medical, dental, and vision coverage options.
Employer-sponsored retirement plan with company contributions.
Clear pathways for career advancement into leadership or advisory tracks.
Generous and flexible paid time off policy.
ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Daniel Longman
$34k-43k yearly est. 6d ago
Customer Service Ambassador
ABM 4.2
Service advisor job in Miami, FL
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.
$27k-36k yearly est. 3d ago
Client Associate
Amerant
Service advisor job in Miami, FL
The Client Services Associate is responsible for providing customer service and transactional support to Wealth Management Advisors (RM/IC). CAs are responsible for giving support to WAs as they develop and service banking, investments and trust customers.
Duties and responsibilities include:
Provides support to WMA (IC or RM) in updating of KYC and Investment Profile as well as renewal of W8s and IDs, including customer calling, form filling support and retrieval from customer location; discusses with customer investment profile for review and update as needed.
Provides support in the account opening process by attending meetings with customers and/or assuring the new account file that is provided by the WMA (IC or RM) is complete as per checklists. Follows-up with prospective customers for any missing documentation that has been determined. Initiates and follows-up account opening process. Provides support in the onboarding process
Provides customer service support by screening customer calls while trying to solve customer queries. Opens and follows-up on requests related to: account profile, telephone and address, inclusion and removal of accountholders (includes deceased customers), initiation of wire and securities transfers, continuous monitoring of funds due, securities transfer to/from non-US brokers (non-ACAT), account registration changes, reference letters, pledged accounts setup and release, processing of deposits in check, setup of multi-currency capabilities as well as special features (real time quotes, research access, online trading capabilities, etc.), processing of journal entries;
Aids WMA (IC or RM) in setting appointments, managing calendars and coordinating business trips; Provides general office administrative support: copying, scanning, faxing, archiving, supply ordering, setting up courier deliveries, coordinating translation of documents with outside vendor among others.
Acts as primary liaison with Wealth Management Operations; Participates in special projects: massive mailing, database maintenance, etc.
Remain current on market news and events by dedicating work and personal time reading and browsing financial news and media. CAs must also remain current on general investments and products knowledge by their active and enthusiastic participation in scheduled courses, trainings, and product meetings.
Ensures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
Acts as backup as needed for other CAs
In order to fulfill duties with expected level of competency, incumbent must demonstrate:
Ability and eagerness to learn.
Verbal, written and interpersonal skills.
Customer service orientation.
Organization skills (archiving, tracking, follow-up)
Minimum Education and/or Certifications Requirements:
Associate's degree in finance or business administration preferred.
*** Applicant may be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed before job offer is presented.
Minimum Work Experience Requirements:
1 year of experience supporting Wealth Management Advisors
Technical and/or Other Essential Knowledge:
Fully bilingual (English/Spanish) - Fluent, including writing
Experienced PC user with strong command of MS Office applications
$35k-65k yearly est. 6d ago
Client Specialist III
Amerant Bancorp Inc.
Service advisor job in Miami, FL
The Client Specialist III position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs within that portfolio (services, deposits, loans, etc.).
Duties and responsibilities include:
Work closely with Relationship Managers and Portfolio Officers and facilitate loan processing and other general service requests: a) Resolve customer inquiries and service requests with accounts and loans; b) prepares account maintenance forms; c) process loan payments/debit instructions; d) receives and forwards loan documents to support areas for processing pay-off, estoppel requests and satisfaction of mortgages; e) Collects fees for 3rd party services; f) Notifies customer of renewal status due and provides list of required financial information; and g) prepare reports and monitor overdrafts;
Assist Relationship Managers and Portfolio Officers in conducting the customer "onboarding" efforts, including any ongoing servicing items, such as: a) Ensure auto debit is set up; b) Ensure real estate tax and insurance escrow (if applicable) is properly set up; c) Engage Treasury Management Department to set up bank's treasury products (Online Banking, Remote Deposit Capture, etc.) for the customer. This includes general overall support when necessary with loan closings and interaction with the customer, if/when necessary;
Gather/review corresponding loan/credit documentation pre and post closing and to prepare all required forms, legal searches conducted via Internet access, update credit files and prepare all corresponding checklists, etc.;
Responsible for opening depository accounts and maintenance, which includes proper processing and collection of related forms and documents;
Perform common administrative tasks and handle both internal and external correspondences such as answering phone calls and emails within a timely manner. This includes preparing FedEx mailings, obtaining stamps or signature, tickets, and internal transfer requests. This may include scheduling and coordination of Relationship Manager, Portfolio Officers, and/or other Manager functions and tasks to assure smooth operational flow;
Upload and clear tracking exceptions such as site visit reports, annual reviews, financial reports, etc. to maintain asset quality;
Monitor and manage overdrafts and past-due reports, which may include calling the customers;
Confirm wire(s) with customers, pursuant to fraud alert notifications, where applicable;
Prepare minimum balance covenant certificates;
Prepare the BSA/compliance package for internal review. This includes organizing, collection, and review of all formation documents, including but not limited to operating agreements, partnership agreements, good standings, articles of incorporation/organization, certificate of formation, copies of trusts, pertaining to each and all entities included in the organization chart of the customer. This involves assisting Relationship Managers and Portfolio Officers with the investigation of BSA issues;
Organize detailed Organization Chart either provided or prepared along with preparing Adverse Media and Lexis Nexis;
Review post-closing loan documentation collection and verification to maintain adequate quality controls;
Process invoices from vendors and retrieve proper approvals to submit to accounts payable. Follow up with accounts payable to ensure that payment to vendors have been issued.
Minimum Education and/or Certifications Requirements:
Bachelor's Degree required or pursuing a Bachelor's degree
Formal credit training is a plus
Minimum Work Experience Requirements:
3+ years of experience as a Lending Administrative Assistant
Technical and/or Other Essential Knowledge:
Banking regulations, loan documentation including mortgages. Basic analyzing Financial Statement knowledge
Proficiency using Microsoft Office 365 products including MS Word, MS Visio, MS Excel, MS Teams, and MS PowerPoint
$27k-50k yearly est. 6d ago
Customer Service Representative (English/Spanish)
5Th HQ
Service advisor job in Davie, FL
5th HQ -
We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description.
Essential Functions and Responsibilities
Provides sales support for International Sales Business Developer
Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process
Requests internally samples to send to existing customers and new leads
Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.
Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.)
Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.)
Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department
Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints)
Responsible for the processing and data entry of orders and invoicing using Visual software
Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed.
Follow up on the Registration Process and payment of Registration fees with each customer
Expedites the resolution of customer problems and complaints
Requests codifications for Master Formulas for finished Products
Supports inventory control of customer supply materials
Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services
Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year
Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers.
Provides feedback to management regarding customers
Assists in special projects from International Sales Department
Performs other functions as requested by the immediate Supervisor
Qualifications
Associate's degree or Bachelor's degree (preferred)
Bilingual English- Spanish
2- 5 years' experience in customer service
Strong computer skills (Microsoft Word, Excel, Outlook)
Strong communication skills
Able to accept criticism and show desire to learn and improve
Able to multitask
Works well in a fast-paced environment
$23k-31k yearly est. 6d ago
Service Advisor
Weston Volvo Cars 3.8
Service advisor job in Davie, FL
Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a ServiceAdvisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!
What We Offer:
Signing Bonus based on experience
Carry over your vacation and personal days, based on previous experience and longevity
Weekly pay
Health, dental and vision insurance
401k
Continuous training programs
Team and Individual bonuses based on CSI
Sundays off for parts and service departments
Responsibilities:
Greet customers promptly
Obtains customer and vehicle information
Write up all items items as described by the customer
Determine and recommend needed maintenance based on age, mileage, and vehicle history
Prepare complete and accurate estimate of cost of repairs for labor and parts
Establish follow-up time and communicate it to the customer
Monitor the progress of each vehicle throughout the day, updating customers frequently
Verifiy that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to the customers
Qualifications:
Minimum 1 year experience in a serviceadvisory role
Bilingual Spanish speaking candidates preferred
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
$46k-75k yearly est. Auto-Apply 60d+ ago
Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Miami, FL
Join NorthStar as a Family ServiceAdvisor (Sales) at Memorial Park Funeral Home and Cemetery in Miami-Dade County, FL! At NorthStar, were redefining how families honor and celebrate the lives of their loved ones. As a Family ServiceAdvisor at Memorial Park Funeral Home and Cemetery in Miami-Dade County, FL! Locations in Miami, Westchester and Hialeah. You wont just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
* Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during lifes most sensitive moments.
* Creatively, we value innovation. Youll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
* Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative salesanticipating needs and delivering results.
What You Can Expect
* Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
* Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
* Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
* Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Exceptional Total Rewards Package
* Uncapped Commission Program You control your income
* Comprehensive Insurance Options
* Medical, Dental, Vision
* Life & AD&D
* Disability Coverage
* 401(k) with Company Match
* Tuition Reimbursement
* Funeral & Cemetery Benefits
* Employee Referral Bonuses
* Recognition Programs & Annual Awards Trips
Requirements
* Must successfully pass a criminal background check.
* Possess a valid drivers license with a clean motor vehicle record (MVR).
* Required Bilingual in Spanish
Salary Range
$55,000-$120,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
$39k-52k yearly est. 60d+ ago
Customer Service
Sweet Sensations of Doral Beach
Service advisor job in Doral, FL
Hiring all positions, P/T, F/T, Assistant Managers, Managers
Responsibilities
Welcome guests as they arrive at the store and provide them with information about our products and/or services
Serve homemade ice cream and all other luxurious items we offer
Take Payment in exchange of item sold
Bag, box, and wrap purchased items
Identify prices of goods using memory or scanner
Complete transactions on the cash register and provide customers with the total bill, receipts and change
Process credit card payments
Perform duties of customer service representative
Assist in stocking shelves, rotating merchandise, and marking prices
Productionmake waffle cones, cookies, brownies, apples, cotton candy
Clean work area to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
$26k-34k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Miami, FL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-33k yearly est. 7d ago
Aerospace MRO Customer Service
Terrelonge Staffing
Service advisor job in North Miami, FL
Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
Process orders, track shipments, and manage customer accounts to ensure satisfaction.
Coordinate with internal teams to ensure timely and accurate delivery of services.
Maintain detailed records of customer interactions and transactions.
Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
Associate degree or equivalent experience in customer service or a related field.
2-4 years of experience in customer service within the aerospace industry.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in CRM software and Microsoft Office Suite.
$27k-36k yearly est. 60d+ ago
Service Dispatcher/Admin
Guardian Fueling Technologies LLC
Service advisor job in Hialeah, FL
Description:
Summary/Objective:
The dispatcher in the branch acts as a communication point for emergency and non-emergency calls that come into the branch. The dispatcher will receive requests, transmit messages, and track vehicles. This person must be primarily an excellent communicator and able to remain calm and composed, especially in critical situations. They must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Essential Job Functions:
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Receive and dispatch calls for service needs
Prioritize calls according to urgency and importance
Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Demonstrate exceptional attention to detail and accuracy in communication and data entry, ensuring correct transposition of critical information such as ticket and purchase order numbers.
Requirements:
Required Experience:
Proven experience as dispatcher or relevant position
Tech-savvy with knowledge of relevant methods (CAD)
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma or equivalent required
Work Environment:
This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work:
This is a full-time position, M/F.
Travel:
No travel is expected for this position.
Required Education and Experience:
• High school diploma or GED required.
• Two years of previous experience preferred.
EEO Statement
As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.
We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more.
To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
$26k-35k yearly est. 12d ago
Service Dispatcher/Admin
Fastech-Fueling and Service Technologies, Inc. 3.4
Service advisor job in Hialeah, FL
Requirements
Required Experience:
Tech-savvy with knowledge of relevant methods (CAD)
Ability to handle HIGH STRESS and HIGH VOLUME is a MUST!
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma or equivalent required
Work Environment:
This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work:
This is a full-time position, M/F.
Travel:
No travel is expected for this position.
Required Education and Experience:
• High school diploma or GED required.
• Two years of previous experience preferred.
EEO Statement
As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.
We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more.
To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.
$25k-32k yearly est. 18d ago
Bilingual Senior Client Support Rep (English/Spanish)
Automatic Data Processing, Inc. 4.7
Service advisor job in Miami Springs, FL
ADP is hiring a Senior Client Support Consultant. This position is hybrid - working 3 days in the Miami office and 2 days from home each week. Are you ready to join a company offering career advancement opportunities throughout your career journey? D Client Support, English, Spanish, Senior, Bilingual, Support, Technology
$35k-49k yearly est. 5d ago
Client Specialist III
Amerant
Service advisor job in Miami, FL
The Client Specialist III position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs within that portfolio (services, deposits, loans, etc.).
Duties and responsibilities include:
Work closely with Relationship Managers and Portfolio Officers and facilitate loan processing and other general service requests: a) Resolve customer inquiries and service requests with accounts and loans; b) prepares account maintenance forms; c) process loan payments/debit instructions; d) receives and forwards loan documents to support areas for processing pay-off, estoppel requests and satisfaction of mortgages; e) Collects fees for 3rd party services; f) Notifies customer of renewal status due and provides list of required financial information; and g) prepare reports and monitor overdrafts;
Assist Relationship Managers and Portfolio Officers in conducting the customer "onboarding" efforts, including any ongoing servicing items, such as: a) Ensure auto debit is set up; b) Ensure real estate tax and insurance escrow (if applicable) is properly set up; c) Engage Treasury Management Department to set up bank's treasury products (Online Banking, Remote Deposit Capture, etc.) for the customer. This includes general overall support when necessary with loan closings and interaction with the customer, if/when necessary;
Gather/review corresponding loan/credit documentation pre and post closing and to prepare all required forms, legal searches conducted via Internet access, update credit files and prepare all corresponding checklists, etc.;
Responsible for opening depository accounts and maintenance, which includes proper processing and collection of related forms and documents;
Perform common administrative tasks and handle both internal and external correspondences such as answering phone calls and emails within a timely manner. This includes preparing FedEx mailings, obtaining stamps or signature, tickets, and internal transfer requests. This may include scheduling and coordination of Relationship Manager, Portfolio Officers, and/or other Manager functions and tasks to assure smooth operational flow;
Upload and clear tracking exceptions such as site visit reports, annual reviews, financial reports, etc. to maintain asset quality;
Monitor and manage overdrafts and past-due reports, which may include calling the customers;
Confirm wire(s) with customers, pursuant to fraud alert notifications, where applicable;
Prepare minimum balance covenant certificates;
Prepare the BSA/compliance package for internal review. This includes organizing, collection, and review of all formation documents, including but not limited to operating agreements, partnership agreements, good standings, articles of incorporation/organization, certificate of formation, copies of trusts, pertaining to each and all entities included in the organization chart of the customer. This involves assisting Relationship Managers and Portfolio Officers with the investigation of BSA issues;
Organize detailed Organization Chart either provided or prepared along with preparing Adverse Media and Lexis Nexis;
Review post-closing loan documentation collection and verification to maintain adequate quality controls;
Process invoices from vendors and retrieve proper approvals to submit to accounts payable. Follow up with accounts payable to ensure that payment to vendors have been issued.
Minimum Education and/or Certifications Requirements:
Bachelor's Degree required or pursuing a Bachelor's degree
Formal credit training is a plus
Minimum Work Experience Requirements:
3+ years of experience as a Lending Administrative Assistant
Technical and/or Other Essential Knowledge:
Banking regulations, loan documentation including mortgages. Basic analyzing Financial Statement knowledge
Proficiency using Microsoft Office 365 products including MS Word, MS Visio, MS Excel, MS Teams, and MS PowerPoint
$27k-50k yearly est. 6d ago
Customer Service Representative (English/Spanish)
5Th HQ
Service advisor job in Davie, FL
5th HQ -
Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you!
What You'll Do:
Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
Accurately log all customer interactions and update information in our system.
Collaborate with team members to provide efficient and seamless support.
Educate customers on our products and services to help them make the most of our offerings.
What We're Looking For:
Bilingual (English/Spanish) with excellent written and verbal communication skills.
Customer-focused with strong problem-solving skills and a positive attitude.
Previous customer service experience preferred, but we're willing to train the right person!
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in basic computer applications and a willingness to learn new software.
What We Offer:
Competitive hourly rate.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holiday pay.
A supportive team environment with opportunities for growth and advancement.
Ongoing training and professional development to enhance your skills.
Why Join Us?
We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!
How much does a service advisor earn in Homestead, FL?
The average service advisor in Homestead, FL earns between $28,000 and $83,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Homestead, FL
$48,000
What are the biggest employers of Service Advisors in Homestead, FL?
The biggest employers of Service Advisors in Homestead, FL are: