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  • Customer Service Representative I

    Cherokee Federal 4.6company rating

    Service advisor job in Tuscaloosa, AL

    ** This job requires an active USAccess clearance or the ability to obtain one** ***Must live within 35 miles of Tuscaloosa, AL**** Join Cherokee Federal as a Customer Service Specialist I in Tuscaloosa, AL. You will respond to customer inquiries, manage orders and returns, support property and inventory control, and handle billing and reporting. Compensation & Benefits: Estimated Starting Salary Range for Customer Service Representative I: $20-$23/hour Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Customer Service Representative I Responsibilities Include: Respond to customer inquiries on orders, returns, repairs, and accounting information; provide coverage for the toll-free phone line. Monitor back-orders; generate and track work orders; update procurement information and pricing in the supply chain software. Perform personal property and warehouse-controlled property duties in compliance with local procedures and policies. Complete and file property transfer requests; ensure annual inventories of personal and warehouse-controlled property are performed. Verify system requirements; follow proper accounting and reporting procedures; prepare, submit, and track billings; provide status reports as needed. Maintain accurate records and documentation; perform other job-related duties as assigned. Performs other job-related duties as assigned. Customer Service Representative I Experience, Education, Skills, Abilities requested: Relevant education in customer support, business, supply chain, or related field preferred. Familiarity with supply chain software for procurement and pricing updates. Knowledge of personal property and warehouse-controlled property procedures and annual inventory processes. Strong customer service, communication, and phone support skills. Ability to generate, monitor, and update work orders; competency in procurement system updates. Proficiency in accounting and reporting procedures; attention to detail and data accuracy. Ability to clearly identify as a contractor employee when required. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com. #CherokeeFederal #LI-RA2 #AppC Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Keywords: Customer Service Specialist Supply Chain Support Property Management Work Orders and Billing Inventory Control Similar Job Descriptions: Customer Support Representative Order Management Specialist Inventory and Property Control Coordinator Supply Chain Operations Associate Billing and Reporting Specialist Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations
    $20-23 hourly 5d ago
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  • Customer Service Representative Immediate Hire

    Aston Carter 3.7company rating

    Service advisor job in Bessemer, AL

    The STC Advocate role is a unique combination of various responsibilities, where you will be the face of our company. Since our purchase process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met one of our employees face-to-face. You will have the freedom to ensure our customers have an extraordinary experience that is completely one of a kind. Responsibilities + Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand. + Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system. + Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy. + Assist other team members with various tasks as necessary. + Drive a company-owned car to approximately 6-8 appointments daily at customer homes. + Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad. + Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment. Essential Skills + Customer service oriented with a passion for creating memorable experiences. + Possess a valid Driver's License with a clean driving record for the past 5 years. + 2+ years of customer-facing experience. + Ability to walk/stand and sustain physical activity for extended periods (8+ hours). + Strong attention to detail and effective communication skills. + Ability to read, write, speak, and understand English. Additional Skills & Qualifications + High School Diploma or equivalent. + Goal-oriented, enthusiastic, and self-motivated. + Team player with an understanding of the value of teamwork. + Energy and drive to accomplish goals and meet deadlines. + Sense of humor and passion for the customer experience. + Interest in working in a fast-paced environment and having fun while doing it. Work Environment You will work in both indoor and outdoor environments, which may expose you to inclement or extreme weather. Your role will involve time spent in the office as well as on the road. Training may vary, so clear communication during the screening process is important. Our workplace is dynamic and fast-paced, requiring bright individuals ready to take on new challenges. In addition to your professional duties, you'll have opportunities to relax with activities like ping pong and corn hole tournaments. The hours and pay rate vary based on location, and some positions may be contract or contract-to-hire. This temporary role is expected to last until the end of February or early March, but it may be shortened or extended based on market needs. If hired directly, there may be opportunities for growth and a potential for a performance-based bonus. Job Type & Location This is a Contract position based out of Bessemer, AL 35022. Pay and Benefits The pay range for this position is $16.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bessemer,AL 35022. Application Deadline This position is anticipated to close on Jan 23, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-26 hourly 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Talladega, AL

    Shift Availability Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $23k-28k yearly est. 5d ago
  • Customer Service Specialist- Bilingual

    Protective Life Insurance Company 4.6company rating

    Service advisor job in Birmingham, AL

    The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. In this role, you will be responsible for providing exceptional service to our customers. You will interact with customers primarily over the phone to address their inquiries, resolve problems, and ensure their overall satisfaction. The ideal candidate will have strong multitasking skills, be comfortable working with multiple technology systems, and demonstrate ownership and a proactive approach to problem-resolution. Applicants must demonstrate full fluency in Spanish and English Responsibilities: Assist customers across multiple channels (phone, email, chat, social media) to deliver a consistent and positive experience. Resolve inquiries and issues promptly and accurately, taking ownership until resolution and ensuring customer satisfaction. Navigate multiple systems and tools to access information, document interactions, and provide accurate details on products, services, and policies. Actively listen and identify customer needs, offering appropriate solutions or escalating when necessary. Maintain strong product knowledge and meet performance standards, continuously improving through training and recommending process enhancements. Knowledge, Skills, & Attributes: Strong problem-solving and decision-making abilities, with the capacity to think quickly and independently. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. Empathetic listening skills, good judgement, and critical thinking to know when issues should be escalated. Excellent communication skills, both written and verbal, with a professional and friendly demeanor. Requirements: Full fluency in Spanish and English. Previous customer service experience in an inbound call center or similar environment is strongly preferred. Experience using various modern computer systems, software applications, and communication tools. Demonstrated experience in resolving conflict and creating customer satisfaction in difficult situations. High school diploma or equivalent; some college education preferred but not required. Flexibility to work in shifts, including evenings, weekends, and holidays, is required. Protective's targeted salary range for this position is $41,600 to $45,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
    $41.6k-45k yearly 4d ago
  • BDC Service Consultant

    Hudson Automotive Group 4.1company rating

    Service advisor job in Hoover, AL

    Hoover Toyota, part of Hudson Automotive Group, is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you are an experienced Customer Service or Retail sales professional looking for an opportunity to join a growing team, it's time to shift your career into gear with Hoover Toyota! What do we offer? Collaborative work environment and customer centric culture Compensation: $18-$20/HR+ Monthly Bonuses Schedule: Flexible Schedule Hudson Academy: Continuous Employee Professional Development Medical, Dental, Vision, and Life Insurance 401k Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year Employee discounts on vehicles, products & services Who are we looking for? Career-minder customer service driven professional. Energetic team player who thrives in a collaborative environment. Self-Motivated individual who is competitive and coachable. Qualifications: Previous Customer Service or High-volume Retail sales experience. Strong organizational and interpersonal skills (required). Strong communication skills (bi-lingual a plus). Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $18-20 hourly 15d ago
  • Service Advisor

    Freedomroads

    Service advisor job in Calera, AL

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 25d ago
  • Service Advisor

    Hendrick 4.3company rating

    Service advisor job in Hoover, AL

    Hendrick Chrysler Dodge Jeep Ram (Hoover) Location: 1624 Montgomery Hwy, Hoover, Alabama 35216 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Certificates and Licenses: √ Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
    $38k-59k yearly est. Auto-Apply 16d ago
  • Automotive Service Advisor

    Pitts Automotive, Inc. 4.0company rating

    Service advisor job in Tuscaloosa, AL

    Job Description Service Advisor (Independent Auto Repair Facility) Join a fast-paced, community-trusted independent repair facility that's been proudly serving our neighbors for 13+ years and we're always on the lookout for new talent to help our team grow. We value curiosity, collaboration, and a customer-first approach. If you're passionate about cars and customer service, we'd love to hear from you. What you'll do Be the friendly, trusted primary contact for customers, translating vehicle needs into clear, accurate recommendations Educate customers on repairs, timelines, and costs with professionalism and a positive attitude Collaborate with technicians to ensure timely, quality service and transparent estimates Manage appointments and maintain a smooth, efficient workflow in a by-appointment shop Utilize Tek-Metric and other diagnostic resources to support diagnoses and explanations Maintain better than dealership-like professionalism and high customer satisfaction in an independent shop setting Requirements Exceptional customer service and communication skills Clean, insurable driving record; ability to pass background check and drug test 5+ years of experience in the automotive industry Strong automotive knowledge with the ability to clearly explain needed repairs Friendly, courteous, team-oriented, and capable of multi-tasking Proficient computer skills and familiarity with the independent repair sector Tek-Metric fluency or willingness to become proficient What we offer (Why you want to be part of our team) Competitive compensation package Health insurance No weekends (Monday-Friday, 7:30 AM - 5:30 PM) Paid vacations: 1 week then 2 weeks IRA retirement plan with a 3% company match Ongoing training and continuing education Financial support for training, ASE tests, and destination training Paid uniforms Holiday pay and sick day pay Team production Bonus plan in place, earn from 0 up to 24 additional days of pay Sign-on bonus for qualified, skilled candidates Why you'll love working here Respectful, collaborative team culture Strong work-life balance in a busy yet manageable shop A growing independent facility with clear opportunities for career advancement Commitment to ongoing professional development and industry certifications Own your role and drive your own success every day A welcoming environment for referrals; we're always expanding our team with great people We're always seeking enthusiastic new talent to join our growing team. If you're ready to contribute to a trusted local shop and build a rewarding career, we'd love to hear from you. How to apply Please submit your resume and a brief cover note highlighting your automotive experience and customer service strengths. If you know someone who would be a great fit, feel free to refer them, we value great referrals and teamwork. #hc195353
    $33k-40k yearly est. 19d ago
  • Customer Service Advisor

    Precision Tune Auto Care-Birmingham 56-04

    Service advisor job in Birmingham, AL

    Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly 20d ago
  • Customer Service Advisor

    Randy Scott

    Service advisor job in Birmingham, AL

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 20d ago
  • Service Advisor

    McSweeney Chrysler Dodge Jeep Ram

    Service advisor job in Pell City, AL

    McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their vehicle maintenance and repair needs, providing accurate estimates for services, and ensuring that all repairs are completed in a timely manner. This is a full-time, individual contributor role with opportunities for growth and advancement within our dealership. Compensation & Benefits: - Competitive salary based on experience - Comprehensive benefits package including medical, dental, and vision insurance - Paid time off - 401k retirement plan - Employee discounts on vehicle purchases and service - Ongoing training and development opportunities Responsibilities: - Greet customers and assess their needs for vehicle maintenance and repairs - Listen to customer concerns and accurately record them for the service team - Review customer vehicles and provide detailed estimates for necessary repairs and services - Communicate with customers throughout the repair process, providing updates and addressing any concerns or questions they may have - Ensure that all repairs are completed in a timely and efficient manner - Work closely with the service team to ensure that customer vehicles are completed to the highest quality standards - Maintain up-to-date knowledge of all vehicle manufacturer warranties and service recommendations - Keep accurate records of customer interactions and completed services - Meet or exceed monthly sales and customer satisfaction goals Requirements: - High school diploma or equivalent - Previous experience in an automotive service advisor role - Strong customer service and communication skills - Knowledge of vehicle maintenance and repairs - Ability to work in a fast-paced environment and handle multiple tasks - Attention to detail and accuracy - Proficient in computer programs and systems - Must have a valid driver's license and a clean driving record EEOC Statement: McSweeney Auto is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $34k-59k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Precision Tune Auto Care-Alabaster 56-16

    Service advisor job in Alabaster, AL

    Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly 20d ago
  • Customer Service Advisor

    Alabaster 56-16

    Service advisor job in Alabaster, AL

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 20d ago
  • Service Advisor/Counter Sales

    Jc 3.0company rating

    Service advisor job in Hoover, AL

    The job duties of an Auto Service Advisor may include: Greeting customers and scheduling service appointments Cataloging customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers' repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints Midas Auto Service prides ourselves on giving great customer service and meeting the needs of our customers is our top priority.If you fill this position matches you then we encourage you to apply and we look forward to meeting you.We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. Service Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to customers and processing their payments. Liaising with service technicians about parts ordering and ensuring parts are available when needed. Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $32k-44k yearly est. Auto-Apply 60d+ ago
  • Premium Services Advisor

    The Strickland Group 3.7company rating

    Service advisor job in Birmingham, AL

    Join Our Dynamic Insurance Team as a Premium Services Advisor - Champion Long-Term Client Relationships and Growth! Are you passionate about helping people succeed and building lasting partnerships? We are looking for a dedicated Premium Services Advisor to join our high-performing insurance and financial services team. In this role, you'll be the trusted advisor and advocate for our clients, ensuring their needs are met, their goals are supported, and their experience with our team is exceptional. Now Hiring: Premium Services Advisor Whether you're experienced in client success, account management, or customer relations, or are eager to grow in a relationship-focused role, we offer the training, mentorship, and support to help you thrive. What You'll Do: Serve as the primary liaison between clients and internal teams, ensuring a smooth and personalized experience. Develop deep relationships with clients to understand their financial goals and evolving needs. Provide proactive support, education, and guidance to help clients maximize the value of our services. Monitor client satisfaction and engagement metrics, identifying opportunities for growth and retention. Coordinate service delivery, follow-ups, and ongoing communication to maintain a high standard of care. Advocate for clients internally to ensure solutions are aligned with their best interests. Ideal Candidate Profile: ✔ Strong relationship-building and communication skills ✔ Customer-focused, empathetic, and solution-oriented ✔ Organized and detail-driven with strong follow-through ✔ Comfortable managing multiple client relationships and priorities ✔ Proactive and self-motivated with a collaborative mindset ✔ Experience in client success, account management, financial services, or insurance is a plus Why Work With Us? 💼 Flexible Work Options - Remote, hybrid, or in-office positions available 📈 Career Growth Opportunities - Advance into leadership, strategy, or client experience roles 💰 Competitive Compensation - Base pay plus bonuses and incentive programs 🧠 Comprehensive Training & Mentorship - Learn from experienced professionals and leaders 🏆 Recognition & Rewards - Be acknowledged for delivering exceptional service 🏥 Health Insurance Options - Available for qualified team members Be the Partner Clients Trust and Rely On If you love supporting people, solving problems, and making a meaningful difference in clients' lives, this role is your opportunity to grow a fulfilling career while building lasting relationships. 👉 Apply today to become a trusted Premium Services Advisor-where client care and career success go hand in hand. (Individual success may vary based on effort, relationship management skills, and service delivery.)
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Onewater Marine 4.2company rating

    Service advisor job in Hanceville, AL

    Service Advisors are responsible for providing excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties (Most Important to Least Important) Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner. Maintains repair records for use in supervision or control. Manages technician's workflow and schedules assigned repair orders appropriately. Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval. Collaborate with the service manager to improve internal processes, workflow, and operational efficiency. Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Helps to maintain the flow and distribution of supplies and parts; assist in determining the type of materials, supplies, machinery, equipment or tolls to be used or parts to be bought, stocked, and sold. Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers. Obtains warranty or service contract approvals in a timely manner. Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs. Performs quality control checks on finished boats, assuring completion of repairs & cleanliness. Participates in the appraisal of technician productivity and efficiency for the purpose of recommending promotions or other changes in status; assists in interviewing, selecting, and training of technicians. Monitor and implement legal compliance measures. SKILLS Excellent interpersonal and communication skills Ability to build and maintain customer relationships Ability to manage service schedules and appointments Ability to prioritize tasks in a fast-paced environment Detail-oriented with accurate documentation and reporting Efficient in managing workflow and ensuring customer expectations are met QUALIFICATIONS / REQUIREMENTS High school diploma or equivalent (required) Minimum of 2-3 years of experience in a customer service or service advisor role, preferably in the automotive, marine, or related industries preferred Experience working in a service department (marine service experience is a strong advantage) Knowledge of marine equipment, boats, engines, and parts (strongly preferred) Familiarity with basic marine maintenance and repair terminology PHYSICAL DEMANDS Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities. C=Constantly F=Frequently O=Occasionally R=Rarely (5-8 hrs. /shift) (2-5 hrs. /sift) (Up to 2 hrs. /shift) (Not regular part of job) Physical Activities Remaining in a stationary position, often standing or sitting for prolonged periods F Repeating motions that may include the wrists, hands and/or fingers F Moving about to accomplish tasks or moving from one worksite to another F Operating motor vehicle O Communicating with others to exchange information C Assessing the accuracy, neatness and thoroughness of the work assigned C Hearing C Talking C Seeing C Eye/Hand/Foot Coordination F WORK ENVIRONMENT Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. How would you best describe the environmental demands for this position? (Check only one) Environmental Conditions No adverse environmental conditions expected X Poor ventilation Hazardous conditions Small and/or enclosed spaces Noisy environments How would you best describe the physical demands for this position? (Check only one) Physical Demands Sedentary work that primarily involves sitting/standing ☐ Light work that includes moving objects up to 20 pounds ☐ Medium work that includes moving objects up to 50 pounds ☐ Heavy work that includes moving objects up to 100 pounds or more ☒ This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N) DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE : OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
    $30k-39k yearly est. Auto-Apply 8d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Birmingham, AL

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 7d ago
  • Customer Retention Specialist

    Insight Global

    Service advisor job in Birmingham, AL

    - Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information. - Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience. - Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department. - Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated. - Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing. - Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses. - Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor. - Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances. - Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. - Prevents voluntary residential customer attrition by executing the Business Development Support Save policy. - Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions. - Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas. - Executes marketing campaigns to increase customer response and is accountable for results. Works effectively as part of a team and displays a positive attitude in this dynamic environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Experience in a customer-facing, sales related, call center (or equivalent) environment Excellent understanding of CRM software like CC&B, Oracle, Microsoft Office Suites, Adobe, or Salesforce Effective communication skills, with the ability to communicate with customers for long durations Knowledge or the ability to quickly grasp the technical aspects of residential natural gas equipment and its - Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information. - Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience. - Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department. - Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated. - Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing. - Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses. - Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor. - Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances. - Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. - Prevents voluntary residential customer attrition by executing the Business Development Support Save policy. - Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions. - Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas. - Executes marketing campaigns to increase customer response and is accountable for results. - Works effectively as part of a team and displays a positive attitude in this dynamic environment.
    $25k-31k yearly est. 17d ago
  • Service Dispatcher

    Comfort Systems 3.7company rating

    Service advisor job in Birmingham, AL

    Key Responsibilities: Schedule and dispatch Field Technicians for daily assignments. Prioritize service calls based on urgency and impact. Coordinate all on-site work scheduling with customers. Manage job setup, technician time tracking, and updates Communicate between field and office to ensure workflow continuity. Monitor parts/materials availability and inform technicians. Issue and track purchase orders; reconcile PO logs. Maintain truck inventory and ensure accurate billing/payroll prep. Support cost control across PM contracts, repairs, and projects. Maintain service contract logs and assist with monthly revenue forecasts. Follow up with customers to ensure satisfaction. Participate in team meetings and assist with ordering parts and contract renewals.
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • Service Writer

    Great American RV Superstores

    Service advisor job in Calera, AL

    Founded in 1984 in Hammond, Louisiana, Great American RV SuperStores has grown into an RV sales and service industry leader. The dealership has been recognized with the RV Business Top 50 Dealers award seven times, making it the dealership of choice in every community it operates in. Great American RV is Continuing to Grow! Interested in being a part of the growth? Read below and Apply Today! So, who's right for the job? The ideal candidate will have a positive attitude and genuinely care about customer service with a high level of commitment. This role is vital in ensuring customer satisfaction and maintaining the smooth operation of the service department, making it a cornerstone of the overall customer experience. Empathy is essential for this role. You will be responsible for building strong relationships with customers by effectively managing the delivery of products or services. Your communication skills must be clear, concise, and consistent, as you will serve as a liaison between the customer and their dream RV. Additionally, you will collaborate with the parts department and technicians to gather information on service and repair needs, as well as timelines, to share with the customer. It is important to ensure that the warranty department has all the necessary information to submit accurate details to the manufacturers. Ultimately, you will act as a quality control representative and be the primary point of contact for the customer. Qualifications: High school diploma or equivalent; some post-secondary education or training in automotive technology is a plus. 1-2 years' service writing in the automotive or RV industry preferred but not required. Able to navigate a computer, the internet, and email. Proficiency with computer software related to automotive service management is highly preferred. Strong communication skills and the ability to manage multiple tasks smoothly are required. Must present a professional demeanor, be punctual, and be able to work weekends and holidays, if needed. Must be able to function in a fast-paced environment. What's in it for you: $41,600/yr + Commission Employee referral program (earn up to $1500 per referral). Comprehensive benefits package (Medical, Dental, Vision, 401k w/ match). Opportunities for ongoing training and career growth. Off Every Sunday. According to our employees, the word commitment best describes what it's like to work here. Our team members believe in the Great American RV 10 Commitments: Doing the right thing, caring, achieving, not failing, using best judgment, being a gracious host, inspiring, demanding excellence, being accountable for actions, and challenging the system. These commitments ensure continuous improvement, not just for our customers, but for our team members as well.
    $41.6k yearly 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Hoover, AL?

The average service advisor in Hoover, AL earns between $27,000 and $75,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Hoover, AL

$45,000

What are the biggest employers of Service Advisors in Hoover, AL?

The biggest employers of Service Advisors in Hoover, AL are:
  1. Hendrick
  2. TravelCenters of America
  3. J.C. Anderson
  4. Midas
  5. Strickland & Co
  6. City
  7. Stivers Automotive Group
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