Service advisor jobs in Illinois

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Under general supervision, act as a liaison between clients and the laboratory to help deliver good service and scope future work as needed. Prepare and submit response quotes for work. Help prepare responses to Requests for Proposals (RFPs) and more complex quotes. Work with clients and the technical laboratory to scope work for proposal. Collaborate with clients to help ensure service is being delivered and provide follow up as needed. Monitor SGS activities against quote scope, schedule teleconferences and face to face meetings as needed. Maintain pricelists. Upon request give clients sample information and coordinate technical support and advice where needed to maintain high customer satisfaction. Follow Training SOP for training and training records. Use of general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing encompassing methods development, validation or method transfer Work with departments to ensure Technical and analytical Interpretation of client compendia or other reference Bioanalytical or Analytical methods to scope out requirements to meet client needs Prepare proposals in a way that matches client enquires Scope and speed of decision is critical to help engage new & keep existing clients happy in our services. Incorrect scoping of work has potential to not meet client/regulatory requirements and open SGS to regulatory scrutiny. Review & approve routine quotes Able to review & interpret compendial and client methods to gather relevant information from the technical experts & department heads to scope out the effort and or resources required. Uses general knowledge to develop & present technical solutions to clients in proposals indicating cost timelines & resource With support and details from departments construct complex proposals including Development, validation, transfer or stability studies for review by the Department Heads or TCM's. Qualifications Degree in Pharmacy, Biotechnology, Biology, Chemistry or related science 3 - 5 years' experience working as a scientist in a lab environment or equivalent 1 - 2 years' experience in a customer service position - preferred. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Avaya Netvoice Administration: Install configure and maintain Avaya voice systems and related contact centre infrastructure. Manage user provisioning call routing IVR setups and system integrations. Monitor system health troubleshoots issues and ensures optimal performance and reliability. Implement and maintain security policies access controls and compliance standards. Conduct disaster recovery planning and regular DR drills. Network Administration: Oversee network provisioning capacity planning and performance optimization for voice and contact centre environments. Manage LANWAN QoS SIP trunking and network connectivity for voice systems. Ensure data security compliance and adherence to organizational policies. Collaborate with IT teams to integrate voice and contact centre solutions with cloud platforms and other enterprise systems. Process Improvement Support: Develop scripts and automation tools to streamline voice and network operations. Document procedures configurations and incident resolutions. Lead incident problem management root cause analysis and continuous improvement initiatives. Provide technical guidance and mentorship to junior engineers. Required Skills Experience: 8-12 years of hands-on experience in Network Administration and Avaya Netvoice systems. Strong expertise in contact centre technologies voice systems and network management. Proficiency in troubleshooting performance tuning and automation. Solid understanding of security compliance and IT best practices. Excellent problem-solving documentation and communication skills. Preferred Qualifications Certifications in Avaya Cisco or related voice network technologies. Experience with cloud-based voice solutions and contact centre platforms. Familiarity with ITIL processes and enterprise IT environments. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

We are currently seeking a meticulous and highly motivated Customer Support Specialist to join our AMC Operations team. This role offers a unique opportunity for personal and professional growth, as you will be challenged to deliver industry-leading customer service and contribute to continuous process improvement. Responsibilities: Develop lasting relationships with clients and appraisers Strong, detailed, and respectful communication required to understand and meet the needs of clients and the Customer Support Team Handling challenging client requests and questions as needed with a positive and effective approach Ability to have challenging conversations with appraisers and Customers, while keeping the end goal of meeting client needs in mind Effectively managing emails, providing clear and timely responses Reviewing order details and resolving any conflicts, discrepancies, or errors Identifying efficiencies in the workflow and providing suggestions to the management team Managing a queue-based workload that requires quick decision making, prompt communication and ability to move orders through statuses in a timely manner Reviewing order details with the ability to identify mistakes Ensuring new orders are assigned efficiently with the highest level of quality and diligence. Utilizing established policies and industry guidelines/procedures to ensure efficient workflow Managing risk by ensuring no information, documentation, or commentary is used causing AIR or USPAP violations Working independently and as a team to achieve goals and meet company expectations Seeking opportunities to expand knowledge of the appraisal and real estate industry Supporting a continuous improvement environment and providing suggestions or shared ideas to improve procedures and/or policies Meeting or exceeding specific departmental and personal goals. Exceptional customer service when answering phones and meeting SLA's. Skills you'll need: Comfortable in a high-production environment Immaculate interpersonal communication skills Experience in the Appraisal business (minimum 2 years) Proficient experience with Microsoft Office Experience in continuous process improvement and proactive problem-solving Ability to work effectively in a fast-paced, team-oriented environment Nice to have: USPAP Certification Located local to Rosemont, IL or Toledo, OH (Hybrid work schedule) Benefits: Medical, Dental, Vision, Life 401(k) Hybrid work environment Competitive PTO and Sick leave About Us: We are a high-energy, collaborative company that is revolutionizing the real estate appraisal industry in the United States. We value flexibility, dedication, and humility, and we are committed to working together to achieve our goals. If you're looking for a challenging and rewarding opportunity to grow your skills and make a real impact, we encourage you to apply.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $45,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 60515

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Accelerate team works across all segments to ensure users receive the right implementation support to maximize their success on Stripe. You will drive service attachment rates for Startups while building revenue through paid services for SMB and Commercial segments, helping customers accelerate their growth and adoption on our platform. What you'll do As part of this role, you'll ensure customers in the SMB and Commercial segments are equipped with the right Professional Services to thrive on Stripe. You will spend a significant portion of your time engaging with users to understand their needs, and scoping appropriate services. A key part of the role is collaborating with Account Executives to ensure smooth transitions and align implementation offerings with user goals. While selling services is important, the primary success metric is the growth of Stripe product revenue. Responsibilities Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid) Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings Scope projects accurately to ensure alignment between customer needs and our delivery capabilities Build and maintain strong relationships with the Sales team for effective service alignment Support user success by focusing on increasing Stripe product activations Scope projects accurately to ensure alignment between customer needs and our delivery capabilities Generate Professional Services revenue through selling packaged offerings Negotiate service contracts and statements of work for paid engagements Monitor customer success metrics across all segments to demonstrate ROI Help shape the evolution of our service offerings based on market needs and feedback Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of customer facing experience at a leading technology or payments company and a track record of top performance. Experience in pre-sales and sales, as well as in contract and Statement of Work (SOW) development. Ability to understand technical requirements and match them to appropriate service offerings Strong judgment in determining which service offering best suits different user segments Experience qualifying opportunities and identifying upsell potential Strong communication skills with the ability to translate technical concepts for business audiences Experience working cross-functionally with sales, product, and delivery teams Ability to build strong relationships across different customer segments Preferred qualifications Experience selling technical implementation services in the payments or fintech industry Knowledge of Stripe's product suite and implementation requirements Background in solution selling with a focus on customer outcomes Understanding of API-based integrations and technical implementation challenges Experience in a high-growth technology company Familiarity with common e-commerce platforms and payment systems Track record of balancing free service attachment goals with revenue generation targets

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Job Description Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money? At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction. You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed. Compensation & Benefits Hourly or Commission-Only Options (depending on experience) Average Weekly Pay: $800-$1,500 Bonus Incentives: cash prizes, team trips, and contests Paid Training and continuous mentorship from industry leaders Career Growth: opportunities to move into leadership or management Travel Opportunities - regional events, retreats, and conferences Fun, supportive environment - team nights, networking, and recognition events Compensation: $800 - $1,500 per week Responsibilities: Engage with customers to understand their needs and provide tailored solutions. Represent top brands with professionalism and enthusiasm during face-to-face interactions. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Participate in ongoing training sessions to refine your sales and communication skills. Contribute to a positive team environment by sharing insights and supporting colleagues. Track and report sales activities and outcomes to ensure transparency and accountability. Adapt to changing market trends and customer preferences to maintain a competitive edge. Qualifications: Experience in customer service or sales is a plus, but not required. Ability to engage and communicate effectively with diverse customers. Proven track record of working collaboratively in a team setting. Strong problem-solving skills to tailor solutions to customer needs. Willingness to learn and adapt to new sales techniques and market trends. Ability to maintain professionalism and enthusiasm in face-to-face interactions. Comfortable with tracking and reporting sales activities for transparency and growth. About Company Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** Being A Compassionate And Dedicated Advocate For The Member To Demonstrate A Concierge Attitude When Assisting Members With Maximizing Their Benefits. Navigating The Healthcare System And Reaching Their Optimal Health. Responsible For Working On The Phone All Day In A Call Center To Assist Members And Physicians By Responding To Telephone And Written Inquiries In A Prompt, Accurate And Objective Manner. Conducting Research. Spending Approximately 90 Of The Scheduled Time On The Phone According To Business Need. JOB REQUIREMENTS: * High school diploma OR GED. * 6 months customer service experience OR 6 months experience in an office environment. * Clear and concise verbal and written communication skills, including motivational interviewing to interact with the members and physicians. * Expertise and ability to successfully execute concierge level service for all members. * Experience evaluating customer situations, making decisions, and responding quickly to questions. * Data entry and/or typing experience. * Interpersonal, verbal, and written communication skills and independent decision-making skills. * Analytical and organizational skills. * Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. * Web and PC proficiency. PREFERRED JOB REQUIREMENTS: * 6 months customer service experience in a health care or health insurance environment. * 6 months data entry experience in an office environment. * Knowledge with health benefit plans and the insurance industry. * Experience working with additional offerings (Ex: CDHP, Medicare, Wellness, Care and Condition Management). * Knowledge of medical terminology and anatomy. **This role will work onsite at the office address listed and the primary schedule will be Monday - Friday within 8am-6pm, based on business need. Pay will start at $22.50/hour.** **\#LI-TB1** **\#INKT** **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $17.75 - $27.83 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Earthmoving division is hiring a **Product Service Consultant** ! As a Motorgrader Product Service Consultant you will lead the Motorgrader tier 2 dealer solutions network (DSN) process. This position is pivotal in ensuring customer satisfaction by providing top-notch service, technical assistance, and troubleshooting expertise needed to restore product functionality. **What You Will Do:** + **Dealer Advocate:** Main contact for field reps and Caterpillar dealers for addressing technical queries and product issues. Ensure both customer and dealer needs and challenges are effectively communicated to internal engineering teams to drive impactful solutions. + **Service Excellence:** the primary technical liaison between Caterpillar and Dealers utilizing the Caterpillar DSN system. Manage product issues, escalate priorities, gather data, support root cause investigations, and leverage cross-functional experience to solve customer problems and communicate throughout. + **Continuous Improvement:** Identify and lead process improvements to increase team efficiency, quality, and velocity. Provide technical guidance to the Service Engineering team for both complex issue resolution and technical product tool support. **What You Have (Core Skills):** + **Customer Focus:** Proven ability to collaborate directly with customers, dealers, and field representatives to gather insights and improve product performance. + **Effective Communications:** Excellent communication, facilitation and relationship management skills with the ability to build trust and credibility with people in and outside the organization. + **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Motor Grader product knowledge and or DSN process knowledge. + **Problem Solving:** Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. **Top Candidates Will Have:** + Prior experience working with motor graders and/or DSN support + Strong Mechanical aptitude, from a degree or trade background + Excellent written and verbal communication skills to interact and build strong relationships with global teams and customers + Self-starter with a pro-active mindset, taking initiative to tackle challenges and drive effective solutions forward **Additional Info:** + Location: Peoria, IL + Travel up to 10% (potential for international and domestic) + Domestic relocation assistance is NOT available for this role **Summary Pay Range:** $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** December 16, 2025 - January 5, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

Located at Napleton Toyota of Urbana, the Service to Sales Consultant is responsible for transitioning service customers into the sales process by proactively seeking out and setting up appraisals for qualified service customers. The Service to Sales Manager will assist the Sales Consultants through the sales process, while not actually closing the sale. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity. What We Offer: Potential pay ranges in $ 16.00-18.00 per hour + commission range per year. This includes incentive-based pay, so your skills and effort drive your income. Family Owned and Operated - 90+ years in business! Medical, Dental, Vision Insurance, 401k For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Fantastic Growth Opportunities Job Responsibilities: Greet customers coming in for service throughout the day, interacting with customers to build rapport. Present "offers" to customers who qualify for a vehicle upgrade, while explaining advantages of upgrading into a new vehicle (savings on payments, fuel economy, and repairs; new warranty, manufacturer enhancements, three-year upgrade savings…). Introduce customers who are interested in finding out more information about their "offers" to the appropriate sales individual. Assist the sales associate during the sales process as needed. Follow up with customers that you were unable to speak with in person and set follow up reminder dates based on outcome of conversations. Follow up with customers regarding lower payments or with leases expiring soon, using phone scripts when necessary. Contact customers coming in for service the next day, prepare the customer for their service reception and print offers to review with customers once they arrive. Other duties as assigned by management Job Requirements: 1+ years of sales experience preferred Excellent appearance, verbal/written communication Excellent time management and organizational skills Strong Customer Service skills Able to handle customer objections Motivated and goal oriented Valid driver's license and clean driving record 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression Automotive Sales, Consultant, Service to Sales Consultant

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR QHRqTC09kb

Sales Associate Job Description: The Sales Associate is responsible for maintaining customer satisfaction per company standard, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all Company Policy / Store Standards. Responsibilities: Greets customer on sales floor and determines make, type, and quality of merchandise desired (i.e. utilizing the Customer Analysis Form) and suggests a product to meet the customer's needs. Places new merchandise on display. Displays merchandise according to planogram guidelines. Ensures merchandise is priced accurately. Participates in promotional activity to draw traffic, including but not limited to weekly Business to Business initiatives, FAN flyers, organizing and/or attending local community events, etc. Maintains monthly sales quotas. Process returns and trade-in credits. Performs daily Customer Relationship Management (CRM) Program specifics. Maintains an awareness of all product knowledge information. Prepares sales slip or sales contract. Takes nightly deposit to the bank. Receives payment or obtains credit authorization. Takes inventory of stock in accordance to company guidelines. Requisitions merchandise from stockroom. Uses database to research availability of merchandise. Processes orders. Troubleshoots systems and/or equipment for customer on an as needed basis. Daily store maintenance that may include the following; dust, vacuum, replace light bulbs, remove trash and place in dumpster, etc. Reports all variances regarding inventory, cash out and deposits immediately to the Store Manager. Other duties and responsibilities as deemed appropriate by immediate supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent and one to three months' related experience and/or training; or equivalent combination of education and experience. Experience with service related position, preferred in the sales and retail industry. Listening skills, able to address all customers inquiries, and know when to ask a supervisor or other management to assist. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine customer contracts and correspondence. Ability to speak professionally and effectively before customers. Basic Math Ability to calculate figures and amounts such as add and subtract for pricing, discounts, plan rates, coupons and deposit calculations. Ability to apply common sense understanding to carry out instructions furnished in verbal and written. Ability to deal with problems with customer basic complaints. To perform this job successfully, an individual should have knowledge of basic computer skills, processing software and basic applications of POS (Point of Sale). Hours of Work and Supervision: This position is based on a schedule set by the Store Manager. Employee is responsible for accurately informing their manager in advance of their time off requests. Hours schedule are based on your payroll status (Part-time or Full-time) and hours available to the store. Additional hours are available from time to time; employees may be called upon to work, as well as a reduction may occur due to business traffic. Acme Wireless offers internal training to assist Associates with growth and development in their career path with our company. Development is offered through shadowing, interactive web calls, web-based training and more. IND123 ZIP123

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Kristof's Entertainment Center in Round Lake Beach, IL is looking for one customer service to join our 28 person strong team. We are located on 421 W Rollins Rd. Our ideal candidate is a self-starter, ambitious, and engaged. We are specifically looking for people that can work nights and weekends: Friday - Sunday starting at 6pm and working until 3am. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.

Support Staff/Food Service Employee Date Available: 01/05/2026 Please see the attached vacancy noticed for a 4-hour Food & Nutrition Services employee for the remainder of the 2025-2026 school year. Please contact Stefanie Giannini at **************** for any questions. Attachment(s): FNS 4 Hour.pdf

We have multiple openings with one of our clients for a Customer Service - Greeter role. please see the below for more information: Job Title: Customer Service - Greeter Duration: 2+ months Pay Rate : $14/Hr + Bonus: $2/Hr on completion of assignment Job Description: • This Greeter position will demonstrate high energy, enthusiasm, be people oriented, creative, a self-starter. • Ability to professionally and knowledgeably interact with customers. Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits. • Floor Coordination (clean-up area and equipment, straighten phones, refill brochure and accessory supplies). • Comfortable asking probing questions to determine customers' needs and expectations to ensure selection of the correct device/product and service options. • Thrive in a fast paced, high energy retail sales environment. • Flexible and able to work up to 10 hour shifts on your feet Must be able to lift 25 pounds (products, literature). • Previous retail and/or wireless communications experience is a plus. • High school diploma required; minimum age - 18 Responsibilities include: Consistently adhere to the Code of Business Conduct Consistently deliver "Our Retail Promise " Enthusiastically greet customers and welcomes them. Act as a customer experience advocate. Model the 5 key behaviors to deliver an extraordinary experience with every customer every time Participate with store management in role plays on a regular basis to demonstrate "what right looks like " Assist with sales, service and customer experience initiatives in store Escalate to manager on duty any billing or service issue Pre qualify customers' needs and capture necessary information Set customers' expectations if wait is required; Direct customers to appropriate section of store; assist manager with customer traffic flow into and out of the store Assist sellers with transfer of contacts for customer via UME device Assist customers with demonstration of products and services when necessary Assisting with Imagine the Possibilities and all account set up times once sale is completed (email, applications, Wi-Fi, etc.) Assist sellers by checking for upgrade eligibility on store device. Identify television/cable/wired eligible customers. Provide flow of inventory from back/stock room to sales floor. Assist store management with Welcome Center. Hand customer off to sales associate when available. Perform other duties as assigned by management Required For immediate consideration, please email us a copy of your resume! Additional Information