Req No. 2025-5494 Category Management Type Regular Full-Time Union or Non-Union Non-Union Division Heavy Company Altorfer Inc Working Hours/Days Working Hours: 7:30am-5:00pm Monday - Friday, Saturday rotations and other hours as needed.
Overview: Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians.
Basic Duties
Basic Duties:
Communication with customers when scheduling repairs in the shop. Communication via email, phone, and business systems.
Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
Responsible for managing the yard facilitator(s) and daily yard operations.
Demonstrate strong customer communication & developmental skills as well as the ability to assist, manage and motivate a large, diverse workforce.
Assist the service department with answering phone calls, payroll review and entry, and service office organization & appearance.
Perform other duties as assigned.
Qualifications
Qualifications:
2 years' experience in service supervisory setting.
Military and veterans encouraged to apply.
Previous engine, power train, hydraulic, service repair and maintenance knowledge is a plus.
Excellent communication skills (verbal and written) and customer service skills are needed.
Ability to write professional business communication by email or letter is required.
Experience in DBS,SIS Vision Link, Service & Equipment Link networks experience a plus.
Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices.
Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
Must be able to work in a fast-paced environment.
Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
Working Conditions:
This position mainly works in an office environment but there may be times you'll go out in the service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May occasionally go out on the shop floor supporting service operations, when doing this appropriate safety equipment is required to be worn (IE- safety glasses or side shields and steel toe shoes/boots). Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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$33k-57k yearly est. 4d ago
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Customer Support Representative II
Acro HR Solutions
Service advisor job in Johnston, IA
Job Title: Customer Support Representative II
Duration: 10 months contract on W2 (possible extension)
Fully Onsite
These positions will be on the Customer Support Team in a Technical Support Center.
Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within and can monitor for positions through careers page.
This position offers a retention bonus after 6, 12, and 24 months of employment.
This position offers pay increases based on 6, 12, and 24 months of employment.
Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review.
PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team:
/Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance.
This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.*
REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
* Skills in interpersonal communications, negotiation, and conflict resolution
* Experience with customer service / support
* High comfort level and experience with consumer software applications
* Strong computer and troubleshooting skills
* Ability to work off-shift hours and occasional holidays to support the business
* Experience with data management
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
**Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works**
Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday.
· Schedule may include occasional holidays and overtime based on the needs of the business.
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Candidate will work on-site (Johnston, IA) five days a week
· Shifts are subject to change based on volumes.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
$33k-42k yearly est. 3d ago
Customer Service Representative
Teksystems 4.4
Service advisor job in West Des Moines, IA
*Customer Service Representative* *Location:* West Des Moines, Iowa (On-site) *Pay Rate:* $22/hr *Contract Type:* Contract-to-hire potential *About the Role* Join *American Equity* as a *Customer Service Representative*, where you'll assist annuitants with established policies in a dynamic, fast-paced environment. This role focuses on *post-issue support*, including address changes, claims inquiries, funding decisions, tax-related questions, and more.
You'll handle *50+ calls per day*, ensuring prompt, professional, and accurate service while navigating multiple systems and collaborating with internal teams.
*Key Responsibilities*
* Respond to customer calls, emails, and other communications promptly and professionally
* Provide accurate answers and solutions verbally and in writing
* Research issues to identify causes and deliver resolutions
* Meet department standards for schedule adherence, accuracy, and soft skills
* Update contracts with detailed notes for internal visibility
* Navigate multiple computer systems and tools efficiently
* Collaborate with teammates to create solutions for customer issues
* Assist other operational teams as needed
*Qualifications* *Must-Have:*
* Attention to detail and strong communication skills
* Ability to type *40+ WPM*
* Quick learner and punctual
*Preferred:*
* Previous experience in customer service or financial services
*Work Schedule*
* *On-site* in West Des Moines office (transitioning to downtown location in Q1)
* Monday-Friday, 8-hour shifts between *8:00 AM - 5:00 PM*
* Standard schedule: *8:15 AM - 5:00 PM*
* One 5-hour day option (Tues-Thurs)
*Employee Value Proposition*
* Great starting position with *American Equity*, a growing company
* Opportunity for *contract-to-hire*
* Collaborative and supportive work environment
Learn more about us:
*Job Type & Location*This is a Contract to Hire position based out of West Des Moines, IA.
*Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in West Des Moines,IA.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-22 hourly 1d ago
Retirement Plan Services Consultant
Nicolet National Bank 4.2
Service advisor job in West Des Moines, IA
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Retirement Plan Services Consultant is the responsible for managing client relationships, including employee education, and promoting trust and retirement plan services to new and existing customers.
As a Retirement Plan Services Consultant, you will:
Manage assigned client relationships and maintain contact with existing customers to ensure high quality service delivery and to develop additional business.
Develop new retirement plan services and trust business.
Keep abreast of new regulations relative to retirement plans and legal and tax consequences and strategies.
Advise clients, concerning the design and administration of pension, profit sharing and other retirement benefit trust plans.
Work with others in the trust department to achieve team goals and objectives, including assistance in the development of marketing/client materials.
Support and participate in the management of the bank's goals and objectives through referrals and cross selling opportunities.
Participate in community and business activities to enhance the image and position of the bank and to develop new business for the trust department.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Qualifications:
2+ years of Retirement Plan Services Consulting is required
Bachelor's degree in business, Finance or related field of study preferred
PC, phone system, general office equipment
Proficiency with Microsoft Office applications
Ability to maintain strict confidentiality
Ability to effectively promote Nicolet as a bank of choice
In-depth knowledge of banking positions
Strong organizational, multi-tasking and prioritizing skills
Self-motivated and resourceful
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$33k-52k yearly est. 4d ago
RPS Client Service Specialist
Old National Bank 4.4
Service advisor job in Davenport, IA
Category/Function Trust/Wealth Management Type Regular Full-Time Requisition ID 2025-18578 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are seeking a RPS Service Specialist that will be responsible for providing support to RPS team members and clients as a member of the Retirement Plan Services Product & Operations team. This role will have client-facing responsibilities in addition to being a key member of the product team to create scalability within the operational aspects of managing our advisory clients. This role is an integral part of the department's success in delivering a best in case experience to our clients.
Salary Range
The salary range for this position is $18.25/hr. - $29.75/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities:
Assist the RPS team with day-to-day servicing of our advisory clients
Assist in preparation of fee benchmarking & investment reports
Assist in the preparation of client materials
Liaison between Sales, Relationship Managers, and the client during new client onboarding
Assist with preparing education materials to use for group and participant meetings
RPS Account Maintenance:
Ensure client information is set up on systems (Salesforce, RPAG) and reviewed periodically for accuracy and updates
Track and provide reports to RPS team members to ensure components of our Fiduciary Lifecycle Program are delivered in the expected timeframe.
Coordinate with recordkeepers if there are changes to the account or agreements (for example, investment lineup changes, fee changes, etc)
Product Management
Coordinate components on identified project initiatives, including documentation of decisions, timelines, implementation, and training.
Partner with team members and other business areas to deliver on company objectives to grow the retirement plan services business.
Perform other job-related duties and special projects as the need arises.
Provide administrative support to RPS key personnel.
Key Competencies for Position:
Detail Oriented
Self-starter with ability to prioritize work
Accountability
Strong administrative/organizational skills
Relationship building and collaboration - interpersonal skills
Qualifications and Education Requirements
Years of Experience: 3+ years retirement industry experience
Adept at utilizing Microsoft Office products, including Excel, Word, and PowerPoint.
Proficient communication skills used for both internal and external clients
Strong analysis and decision-making skills
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
$18.3 hourly 4d ago
Guest Service Representative
Wild Rose Entertainment
Service advisor job in Emmetsburg, IA
Department: Guest Services Guest Services Representative The Guest Services Representative is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests.
In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture.
We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun!
Essential Functions: The essential functions and responsibilities of this position are:
Assist players at the cage
Must be able to type, answer phones & record transactions accurately
Sign up new players and club members, redeem member points
Promote property amenities, participate in special functions & resolve guest complaints
Other duties as assigned
Schedule: The schedule for this position is classified as part-time
Salary: Salary: $13.00 / per hour plus tips and attendance incentive
This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.
Employee benefits may vary by location, position, length of service, and employment status.
Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
$13 hourly 13d ago
Customer Service Assoc. - Part-time Adel, IA
Lincoln Savings Bank 4.0
Service advisor job in Adel, IA
Job Duties and Responsibilities
Provides customer service for all clients of Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance their teller drawer daily, which includes cash handling, periodic batching of deposits and cashed checks. CSAs also handle administrative tasks such as processing client requests, account document review, answering/directing phone calls and ordering of branch supplies.
Processes customer transactions with accuracy and professionalism, while keeping a high level of customer service.
Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff.
Responds to client inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Refer clients for additional retail and bank services.
Balances teller drawer, vault, coin machine and ATM.
Bundles and scans appropriate work through the Branch Capture System.
Acts in accordance with all LSB regulatory policies and procedures.
Represents Lincoln Savings Bank in a positive light in all professional duties.
Participates in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
Performs other duties and responsibilities as defined by management.
Necessary Skills and Attributes
Excellent communication skills
Positive, customer-focused mindset
Ability to multi-task while still meeting deadlines
High school diploma or equivalent
Prior customer service and retail experience
Proficient in Microsoft Office (Outlook, Word, Excel)
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
$31k-35k yearly est. Auto-Apply 11d ago
Service Writer - 2nd Shift
GTG Peterbilt
Service advisor job in Cedar Rapids, IA
GTG Peterbilt Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers.
We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks.
Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer. A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled.
Greet customers in a professional and courteous manner in person or over the phone.
Schedule appointments and work assignments for technicians.
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Work to resolve customer complaints.
Continually follow-up with customers on status of repairs.
Assist with warranty repair paper flow.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shifts service writer on progress, any special instructions, and appointments.
Effective use of problem solving and customer service skills.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Must possess strong customer service skills.
Must have general computer knowledge.
Must demonstrate attention to detail.
Must pass pre-employment background check and drug screen.
Education:
High school diploma or equivalent, preferred.
A college degree or a certificate/degree from a trade school is preferred but not required.
Combination of education, training, or experience providing the required knowledge, skills, and abilities.
Benefits:
Competitive salary and benefits package.
Boot allowance
Medical, Dental & Vision insurance
PTO accrual begins at time of hire.
Eligibility for paid holidays at time of hire.
401(k)
401 (k) match
Compensation based on education, skills, and experience.
GTG Peterbilt is an equal opportunity employer.
PIc3eee93814e2-31181-39460935
$29k-45k yearly est. 8d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Des Moines, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 3d ago
PT Automotive Customer Service Advisor - 1391
Tupeloms
Service advisor job in Waterloo, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 2d ago
Customer Services Advisor
Halfords
Service advisor job in Sheldon, IA
Apply now Job no: 562928 Work type: Part time, 12 hours per week Site: Sheldon, Wells Green Retail Park Salary: £10.20 - £12.41 per hour Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle2Work scheme
* Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
To be successful in this role you will need:
* Experience of delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
$28k-35k yearly est. 4d ago
Food Service Employees
West Delaware County Community School District
Service advisor job in Iowa
Support Staff/Food Service Employee
West Delaware Schools is seeking applicants for a Food Service Employee at the High School.
5 hours/day during the school year
$15.00/hour
Duties vary by assignment, but may include: prepares meals and baked goods; use various kitchen equipment (dishwasher, slicers, mixers, steam kettle, ovens, etc.); serves food in the serving line; keeps kitchen, cateteria and equipment sanitary; collect school lunch fees; computer transactions; count money; keep statistics and records and prepare the banking of funds.
Applicants can apply online *************************************************************** or contact the Central Office for a paper application by calling ************, extension 406.
$15 hourly 60d+ ago
Substitute Food Service Employee - 2025-2026 School Year
Monticello Community School District 4.1
Service advisor job in Iowa
Substitute/Substitute Food Service Employee
Date Available: As Needed
Closing Date:
Always Open
Monticello Community School District is seeking Substitute Food Service Employees. This would be for an on-call, as needed basis only and could be at any building in the district.
For more information, please contact Pat Kelly, Food Service Director, at ****************************** or by phone at ************, option 8. Food Service Employee job description is attached for reference.
$26k-32k yearly est. Easy Apply 60d+ ago
Substitute Food Service Employee
Teach Iowa 4.0
Service advisor job in Des Moines, IA
District Support Staff/Substitute: Food Service
District: Marion Independent School District
Job Title: Substitute Food Service Employee
Reports to: Food Service Director
Basic Function: To assist the Director and/or Manager in dietary settings.
Essential Functions:
Assist in preparing, and serving the daily menu.
Assist in daily cleaning of all kitchen equipment, washing and sterilizing of dishes, silverware, utensils and cleaning of serving areas.
Must maintain confidentiality within the food service program.
Must pocess strong basic math skills.
Maintain a positive rapport with all staff, students, parents, and community.
Dress in appropriate attire as required by the Director.
Demonstrate organization and professionalism in your responsibilities.
Maintain a positive rapport with all staff, students, parents and community.
Be flexible.
Other duties as assigned.
Specifications/Qualifications:
Education & Experience: High School Diploma
Background Check
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle and/or feel objects, tools or controls; talk and hear. The employee frequently must squat, stoop or kneel, reach above the head and forward. The employee continuously uses hand strength to grasp items. The employee will frequently bend or twist at the neck and trunk more than the average person while performing the duties of this job. The employee must frequently lift and/or move up to 50 pounds. The employee will sometimes push/pull items such as tables and carts. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment can vary based on activities taking place. The position requires the commitment of professional working hours. The employee will frequently work in different areas of the cafeteria including retrieving items near the floor, standing, in movement while supervising lunchroom activities, etc. The employee will usually work in indoor temperatures but will work in kitchens/coolers/gyms where temperatures can fluctuate due to seasonal changes.
The statements contained herein describe the scope of responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts the Board's right to assign or reassign duties and responsibilities to this job at any time unless restricted by law or a negotiated contract.
The Marion Independent School District is an EEO/AA employer.
Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, will be directed to the Affirmative Action Coordinator by writing to the Affirmative Action Coordinator, Janelle Brouwer, Superintendent, Marion Independent School District, Marion , Iowa 52302; or by telephoning ************. Inquiries or complaints regarding sex discrimination may be referred to the District's Equity and Title IX Coordinator, Gretchen Kriegel, Assistant Superintendent, 777 South 15th Street, Marion Iowa, 52************-4691, ***********************.
EQUAL EMPLOYMENT OPPORTUNITY
Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, may also be directed in writing to the Equal Employment Opportunity Commissions, Milwaukee Area Office, Reuss Federal Plaza, 310 West Wisconsin Ave., Suite 800, Milwaukee, WI., 53203-2292, ************** or TTY **************. ********************************************* or the Iowa Civil Rights Commission, 400 E. 14th Street, Des Moines, Iowa, 50319-1004, ************** or **************, ************************************ This inquiry or complaint to the federal office may be done instead of, or in addition to, an inquiry or complaint at the local level. Further information and copies of the procedures for filing a complaint are available in the school district's central administrative office and the administrative office in each attendance center.
$26k-37k yearly est. 60d+ ago
Customer Service Representative - $22/HR
Teksystems 4.4
Service advisor job in Des Moines, IA
Assisting customers "post-issue" (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. Call volume is roughly 50+ calls a day.
Responds to internal/external customer calls, emails and other forms of communications, resolving inquiries promptly, efficiently and professionally.
Communicates answers and solutions to customers verbally and/or in writing.
Researches questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers.
Meets or exceeds department standards by adhering to schedule, providing accurate information, using soft phone skill techniques, and following all other performance metrics defined by Customer Excellence.
Available to answer calls, uses appropriate aux codes when unavailable to take calls due to breaks, training, projects or lunch.
Assists other teams within operations depending on business needs.
Updates contracts promptly with notes so the most current information is readily available to all company personnel.
Utilizes and navigates multiple computer systems, applications, and procedure tools to access and identify information.
Initiates and takes ownership in creating solutions, answering questions and finding information for internal and external customers.
Collaborates with teammates in creating solutions for different customer issues and situations
*Qualifications*
1+ year of customer service experience
Need to type above 40 WPM
*Shift*
Monday-Friday, 8am-5pm
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Des Moines, IA.
*Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Des Moines,IA.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-22 hourly 1d ago
Retirement Plan Services Consultant
Nicolet National Bank 4.2
Service advisor job in Dubuque, IA
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Retirement Plan Services Consultant is the responsible for managing client relationships, including employee education, and promoting trust and retirement plan services to new and existing customers.
As a Retirement Plan Services Consultant, you will:
Manage assigned client relationships and maintain contact with existing customers to ensure high quality service delivery and to develop additional business.
Develop new retirement plan services and trust business.
Keep abreast of new regulations relative to retirement plans and legal and tax consequences and strategies.
Advise clients, concerning the design and administration of pension, profit sharing and other retirement benefit trust plans.
Work with others in the trust department to achieve team goals and objectives, including assistance in the development of marketing/client materials.
Support and participate in the management of the bank's goals and objectives through referrals and cross selling opportunities.
Participate in community and business activities to enhance the image and position of the bank and to develop new business for the trust department.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Qualifications:
2+ years of Retirement Plan Services Consulting is required
Bachelor's degree in business, Finance or related field of study preferred
PC, phone system, general office equipment
Proficiency with Microsoft Office applications
Ability to maintain strict confidentiality
Ability to effectively promote Nicolet as a bank of choice
In-depth knowledge of banking positions
Strong organizational, multi-tasking and prioritizing skills
Self-motivated and resourceful
Benefits:
Medical, Dental, Vision, & Life Insurance
401(k) with a company match
PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
$37k-59k yearly est. 4d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Sioux City, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 3d ago
Automotive Customer Service Advisor - 3709
Tupeloms
Service advisor job in Davenport, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 2d ago
Food Service Employee
West Delaware County Community School District
Service advisor job in Iowa
Support Staff/Food Service Employee
West Delaware Schools is seeking applicants for a Food Service Employee.
6 hours/day during the school year
$15.00/hour
Duties vary by assignment, but may include: prepares meals and baked goods; use various kitchen equipment (dishwasher, slicers, mixers, steam kettle, ovens, etc.); serves food in the serving line; keeps kitchen, cateteria and equipment sanitary; collect school lunch fees; computer transactions; count money; keep statistics and records and prepare the banking of funds.
Applicants can apply online *************************************************************** or contact the Central Office for a paper application by calling ************, extension 406.
$15 hourly 40d ago
Food Service Employee
Monticello Community School District 4.1
Service advisor job in Iowa
Food Service/Food Service Employee
Date Available: August 2025
Closing Date:
Open Until Filled
The Monticello Community School District is looking for a Food Service Employee to work at Carpenter Elementary. This position will make $15.00 per hour and work approximately 4.25 hours per day when school is in session.
For more information contact Pat Kelly, Food Service Director, at ****************************** or by phone at ************, option 8. Job description attached.
**MCSD reserves the right to close any job posting when a suitable applicant has been found before the deadline.
EEO