About Kowboy Fence
Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions.
We take pride in delivering exceptional craftsmanship and personalized service for every client.
Responsibilities
Answer and direct incoming phone calls, providing excellent customer service and support
Manage email correspondence promptly and professionally with customers and internal team members
Schedule and coordinate appointments for sales executives, ensuring efficient use of time and accurate calendar management
Maintain strong customer relationships through clear communication, timely follow-ups, and attention to detail
Identify and assist with process improvements to enhance the overall customer experience and team efficiency
Track and update lead information and appointment details within the CRM system (We use Hubspot)
Collaborate with sales and operations teams to ensure a smooth and consistent customer journey from inquiry to project completion
Qualifications
Excellent communication, negotiation, and interpersonal skills
Strong customer service mindset with the ability to build lasting relationships
Self-motivated and results-driven, with a proven ability to achieve and exceed goals
Highly organized with strong attention to detail and the ability to manage multiple projects or accounts at once
Able to work independently as well as collaboratively within a team environment
Experience in the construction, fencing, or home improvement industry is a plus
Proficient with CRM systems and general computer skills
High school diploma or equivalent required; bachelor's degree preferred
Our Culture
At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development.
We pride ourselves on open and transparent communication, where everyone's ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals.
At Kowboy Fence Company, we don't just build fences we build long lasting relationships with our clients and employees.
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$22k-36k yearly est. 1d ago
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Sr. Customer Specialist
Carmax Corporation 4.4
Service advisor job in Jackson, TN
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Delegate and direct the stores workflow, answering questions related to any Customer Specialist, Specialist, Customer Service, Sales, Automotive, Vehicle
$33k-37k yearly est. 6d ago
Chemical Service Specialist, West Tennessee
Quaker Chemical Corporation 4.6
Service advisor job in Jackson, TN
About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
* Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
* Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
* Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
* Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
* Acquires, records and analyzes process and usage data to establish baseline.
* Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
* Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
* Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
* Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
* Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
* Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
* Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
* Customer Focus - Dedicated to meeting customer expectations and requirements.
* Results Driven - Holds self and others accountable for achieving performance objectives.
* Ability to work independently and/or with minimal supervision.
* Communications skills - Written, verbal and active listening.
* Proficient in English - Written and spoken.
* Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$61k-89k yearly est. 60d+ ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Service advisor job in Jackson, TN
Starting Time Available:
Monday - Friday | 9:00 AM - 2:00 PM
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$32k-38k yearly est. Auto-Apply 17d ago
Automotive Service Consultant - Jackson, TN
Rod's Tire and Automotive
Service advisor job in Jackson, TN
Medina, TN (Jackson, TN Job Market) | Full-Time | $55,000-$100,000/year (Commission-Based)
Rod's Tire & Automotive, a long-standing, independently owned shop in Medina, TN, is seeking an outgoing and motivated Automotive Service Consultant. This role is based in Medina, but we are actively recruiting in the Jackson, TN market to attract top talent.
Why You'll Love Working Here
Monday - Friday schedule - no weekends
$55,000-$100,000/year potential based on commission
Health, dental, vision, disability (short & long-term), and life insurance
3% IRA match plus a 401(k) plan with employer contributions and vesting
Paid holidays & vacation
5 paid PTO days after 90 days; 10 days after 2 years
Family-owned, well-respected local shop - no corporate nonsense
Steady workflow and loyal customer base
About the Role
You will be the main point of contact for customers, ensuring a great service experience while maximizing sales opportunities. If you are a strong communicator with a passion for helping people, this is your chance to join a supportive team and grow in your automotive career.
What You'll Do
Greet and assist customers in person and by phone
Recommend repairs and services that meet customer needs
Communicate effectively with technicians to coordinate service
Keep customers informed on repair status and timing
Deliver excellent customer service and maintain professionalism
What We're Looking For
Strong sales and customer service skills (experience as an Automotive ServiceAdvisor is helpful but not required)
Ability to connect with people and guide customers through service decisions
Organized, reliable, and self-motivated
Positive attitude and team player
About Us
Rod's Tire & Automotive has served the region since 1972 and under current ownership since 2014. We are committed to honesty, quality work, and a supportive work environment. Our team is treated like family, and we invest in training and development to help you succeed.
Location
Rod's Tire & Automotive
47 Perimeter Place, Medina, TN 38355
(We are recruiting in the Jackson, TN area)
How to Apply
Apply through this ad, email your resume, drop off in person, or call/text:
Shop: ************
Cell/Text: ************
Email: **********************************
Keywords
Automotive Service Consultant, ServiceAdvisor, Customer Service, Sales, Customer Relationship, Automotive Sales, Automotive Service Sales, Repair Recommendations, Customer Communication, Problem-Solving, Teamwork, Multi-Tasking, Vehicle Maintenance Guidance, Service Software, Preventive Maintenance, Flat-Rate Repair, Vehicle Estimates
$55k-100k yearly Easy Apply 60d+ ago
Service Advisor
Freedomroads
Service advisor job in Jackson, TN
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 26d ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Jackson, TN
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
Located in Jackson, TN
Halfway between Memphis and Nashville
No state income tax
Paid Holiday's
Health Insurance
Vision
Dental
Paid Vacation
401k
Employee Discount
Paid Weekly
Employment Position: Full Time
Salary:
$36,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 38305
$36k-100k yearly 44d ago
Service Advisor
Telle Tire & Auto Service Inc.
Service advisor job in Covington, TN
Job Description
The Automotive ServiceAdvisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately. This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. ServiceAdvisors are key to customer satisfaction, ensuring that all work is completed to the customer's satisfaction and in compliance with service standards.
Key Responsibilities:
Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs
Provide customers with a complete and accurate written cost estimate
Communicate realistic promise times to customers and set proper expectations
Obtain customer signatures on repair orders and ensure proper documentation
Adhere to warranty policies and procedures
Accurately document customer concerns, requests, causes, and corrections on repair orders
Communicate with team leaders about incoming work and ensure efficient workflow
Review inspection reports from technicians and manage technician time efficiently
Monitor repair progress throughout the day, keeping customers informed of any changes to estimates, costs, or time requirements
Obtain proper authorization before performing any additional repairs
Explain completed work and all charges to customers clearly and effectively
Support the Service Department by managing schedules and ordering necessary parts
Collaborate with vendors, suppliers, and the Parts Department to ensure timely parts availability
Maintain a clean, safe, and organized work environment
Maintain a professional appearance and treat all colleagues with respect
Comply with all relevant federal, state, and local regulations
Provide excellent written and oral communication to ensure smooth service delivery
Licenses and Certifications:
Valid Driver's License (Required)
Job Requirements:
High school diploma or equivalent education
Two (2) or more years of customer service experience; experience as a serviceadvisor or service writer preferred
Knowledge of:
Automotive service, maintenance, and repairs
MS Office products
Basic mathematics
Skills and Abilities:
Excellent customer service and sales skills
Strong ability to communicate effectively, both orally and in writing
Honesty, transparency, and strong ethical standards
Conflict resolution and problem-solving capabilities
Strong leadership, interpersonal, and organizational skills
Willingness to participate in in-house training programs
Good driving record
Physical Requirements:
Ability to lift up to 75 lbs
Regularly required to talk and hear
Frequently required to stand, walk, and sit
Occasionally required to bend, stoop, reach, crawl, and climb
May be exposed to loud noise, vibration, exhaust fumes, and other conditions typical in a service repair environment
We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.
Our culture is built around putting customer care first.
Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction.
Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart.
If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board.
The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.
$34k-59k yearly est. 7d ago
Service Advisor
Meineke-1863
Service advisor job in Jackson, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a ServiceAdvisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing serviceadvisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or serviceadvisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$34k-60k yearly est. 18d ago
Service Advisor
Bolivar Motor Company
Service advisor job in Bolivar, TN
Golden Circle Auto Group has been a trusted name in the automotive industry since 1979. As a local, family-owned business, we take pride in serving our communities with integrity and exceptional customer service. With locations in Jackson, Bolivar, Lexington, Parsons, and Iuka, we are committed to providing quality vehicles and top-notch service to our customers.
At Bolivar Ford, we believe in investing in our people. As we continue to grow, we are looking for dedicated individuals to join our team. We offer comprehensive training, ongoing support, and opportunities for career advancement in a dynamic and rewarding environment. If you're looking for a workplace that values teamwork, professional growth, and customer satisfaction, we'd love to have you on board!
Job Summary:
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
ServiceAdvisor Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Vision & Dental insurance
Competitive Pay
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Golden Circle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$34k-60k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor
Gossett VW and Porsche
Service advisor job in Jackson, TN
GOSSETT MOTOR CARS
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.
JOB SUMMARY
We are currently have openings for a ServiceAdvisor to join our team. Our top performers earn six-figures.
Gossett Motor Cars Benefits
Unsurpassed professional training
Team-oriented environment
Advancement opportunities
Monthly guarantee while training
Paid vacation (max 3 weeks)
13 New Car Brands with more to come
401k (company match)
Affordable Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Coverage
Employee car purchase program
Wellness program
On-site mobile health clinic
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Minimum 1 year experience in a serviceadvisory role preferred, but we will train the right candidate
Positive attitude
Team player
Sales experience is a plus
CSI focused
$36k-47k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor
Victory Honda of Jackson
Service advisor job in Jackson, TN
Automotive ServiceAdvisor
Automotive ServiceAdvisor
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians.
Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.
The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.
They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that all completed repairs have gone through quality control and/or a road test
Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
Ensures all service level targets are met or exceeded
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, training, and educational classes as required
Performs other duties as assigned
Job Requirements:
Requirements
High school diploma or GED
One year of dealer-level or large facility experience preferred
Valid and unrestricted driver's license and clean driving record
Professional and dependable
Safety and customer service oriented
Basic computer and internet skills
Outstanding communication skills
Professional appearance and work ethic
Ability to read and comprehend instructions
Able to bend, kneel, squat, stand, and lift heavy objects as needed
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
It's time to make the most important move of your career!
Apply Now!
$36k-47k yearly est. 60d+ ago
Service Advisor
Victory Toyota Ford CDJR of Dyersburg
Service advisor job in Dyersburg, TN
: Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Automotive ServiceAdvisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned
Job Requirement: High school diploma or GED One year of dealer-level or large facility experience preffered Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
$34k-59k yearly est. 29d ago
Service Consultant
Allen Samuels Hyundai 4.0
Service advisor job in Jackson, TN
Automotive ServiceAdvisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a ServiceAdvisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Two or more years of previous experience as a serviceadvisor (preferred but not required).
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
Its Time To Make The Most Important Move Of Your Career!
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Apply By Clicking The "Apply Now" Button
Full-time Description
Mobility Legacy Architect
Requirements
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$23k-31k yearly est. 60d+ ago
Customer Service Rep(05992) - 1102 Hwy 72 E
Domino's Franchise
Service advisor job in Corinth, MS
Job Description
Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$23k-31k yearly est. 13d ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Service advisor job in Jackson, TN
Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
$32k-38k yearly est. Auto-Apply 17d ago
Automotive Service Consultant - Jackson, TN
Rod's Tire and Automotive LLC
Service advisor job in Jackson, TN
Job Description
Automotive Service Consultant - Jackson, TN Medina, TN (Jackson, TN Job Market) | Full-Time | $55,000-$100,000/year (Commission-Based)
Rod's Tire & Automotive, a long-standing, independently owned shop in Medina, TN, is seeking an outgoing and motivated Automotive Service Consultant. This role is based in Medina, but we are actively recruiting in the Jackson, TN market to attract top talent.
Why You'll Love Working Here
Monday - Friday schedule - no weekends
$55,000-$100,000/year potential based on commission
Health, dental, vision, disability (short & long-term), and life insurance
3% IRA match plus a 401(k) plan with employer contributions and vesting
Paid holidays & vacation
5 paid PTO days after 90 days; 10 days after 2 years
Family-owned, well-respected local shop - no corporate nonsense
Steady workflow and loyal customer base
About the Role
You will be the main point of contact for customers, ensuring a great service experience while maximizing sales opportunities. If you are a strong communicator with a passion for helping people, this is your chance to join a supportive team and grow in your automotive career.
What You'll Do
Greet and assist customers in person and by phone
Recommend repairs and services that meet customer needs
Communicate effectively with technicians to coordinate service
Keep customers informed on repair status and timing
Deliver excellent customer service and maintain professionalism
What We're Looking For
Strong sales and customer service skills (experience as an Automotive ServiceAdvisor is helpful but not required)
Ability to connect with people and guide customers through service decisions
Organized, reliable, and self-motivated
Positive attitude and team player
About Us
Rod's Tire & Automotive has served the region since 1972 and under current ownership since 2014. We are committed to honesty, quality work, and a supportive work environment. Our team is treated like family, and we invest in training and development to help you succeed.
Location
Rod's Tire & Automotive
47 Perimeter Place, Medina, TN 38355
(We are recruiting in the Jackson, TN area)
How to Apply
Apply through this ad, email your resume, drop off in person, or call/text:
Shop: ************
Cell/Text: ************
Email: **********************************
Keywords
Automotive Service Consultant, ServiceAdvisor, Customer Service, Sales, Customer Relationship, Automotive Sales, Automotive Service Sales, Repair Recommendations, Customer Communication, Problem-Solving, Teamwork, Multi-Tasking, Vehicle Maintenance Guidance, Service Software, Preventive Maintenance, Flat-Rate Repair, Vehicle Estimates
#hc206767
$55k-100k yearly Easy Apply 18d ago
Automotive Service Advisor
Victory Honda of Jackson
Service advisor job in Jackson, TN
: Automotive ServiceAdvisor Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned
Job Requirement:Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
$36k-47k yearly est. 30d ago
Service Advisor
Victory Toyota Ford CDJR of Dyersburg
Service advisor job in Dyersburg, TN
Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023!
Automotive ServiceAdvisor
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The ServiceAdvisor is the center of communication for service/repair activities and the liaison between customers and the technicians.
Serving as the primary point-of-contact for all automotive service and repair matters, the ServiceAdvisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended.
The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.
He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that all completed repairs have gone through quality control and/or a road test
Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
Ensures all service level targets are met or exceeded
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, trainings, and educational classes as required
Performs other duties as assigned
High school diploma or GED
One year of dealer-level or large facility experience preffered
Valid and unrestricted driver's license and clean driving record
Professional and dependable
Safety and customer service oriented
Basic computer and internet skills
Outstanding communication skills
Professional appearance and work ethic
Ability to read and comprehend instructions
Able to bend, kneel, squat, stand, and lift heavy objects as needed
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
It's time to make the most important move of your career!
Apply Now!
How much does a service advisor earn in Jackson, TN?
The average service advisor in Jackson, TN earns between $27,000 and $76,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Jackson, TN
$45,000
What are the biggest employers of Service Advisors in Jackson, TN?
The biggest employers of Service Advisors in Jackson, TN are: